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Since what feels like the beginning of time, the Ford Mustang has been an American icon. The 2018 Ford Mustang arrived and enthusiasts couldn’t wait to drive it. After all, the modern Mustang is believed to have “unparalleled performance.” It didn’t take long for owners to realize that this model was a lemon. From the faulty electrical system to the defective engine and malfunctioning powertrain, this vehicle is dangerous to drive.
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Contents
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NHTSA Complaints for the 2018 Ford Mustang
| Complaint Category | Number of Complaints |
|---|---|
| Power Train | |
| Engine | |
| Electrical System | |
| Structure:body | |
| Latches/locks/linkages:doors:latch | |
| Unknown Or Other | |
| Electrical System: Instrument Cluster/panel | |
| Back Over Prevention: Sensing System: Camera | |
| Fuel/propulsion System | |
| Steering |
Problems with the Electrical System
In today’s vehicles, the electrical system is responsible for everything from starting the car to running the equipment. When something fails, it isn’t just a nuisance, but also changes the way an owner operates the vehicle.
One such example can be found with this Edmunds review. “My LCD panel on my 2018 Mustang GT went out in February. Purchased my vehicle in December.Ford told me part is on backorder and will not be available until April. I was given Ford Edge as my loaner – go figure. asked if I could get comparable Mustang GT while it will take two months to get my brand new GT back and was told they couldn’t do this. I have escalated to Ford Executive Offices because this just isn’t right. I’m a first time Ford owner of this vehicle and needless to say this will be the last time I purchase a Ford. I am so unhappy with all that has transpired.”
In conjunction with this faulty display system, there is a recall that owners might not be aware of. NHTSA Campaign Number 17V81400 states that when the 12.4-inch digital instrument cluster isn’t properly illuminating the PRNDL gear position, that it is possible for owners to turn off the car and get out of it without it being in Park. Because of this situation, the Mustang can just roll away at will. In this situation, it’s clear that Ford was right to label this model “unparalleled,” but only because it’s a massive failure.
Problems with the Engine
While the car must have a functioning electrical system, this means nothing without a strong engine. This Mustang model failed on the motor front as well.
One Edmunds user said, “With under 2,000 miles the engine blew. When I got it back the transmission started to give me problems as well as the car had various interior rattles. With under 3,000 miles that piece of garbage had more problems than a 200,000 mile Toyota. Ford was AWFUL during the experience. I urge you as a consumer to research it yourself and you’ll find this isn’t unique to the Mustang. It is prevalent throughout Fords entire lineup and their customer service failures are as common as their vehicles dependability issues.”
Again, there is another recall issued that showcases the lack of integrity of this model. NHTSA Campaign Number 18E035000 says that Roush Performance aftermarket supercharger kits often installed on the Mustang might have hose barb fittings that can damage the fuel lines and cause a leak. With the evidence of a leak, it’s possible for the vehicle to also start on fire. It’s not typical for aftermarket parts to cause a vehicle recall, but this was dangerous enough to warrant the action. From what is illustrated thus far, it’s clear that the Mustang is simply attempting to destroy itself; either by rolling away or spontaneously starting on fire.
Problems with the Transmission
Customers have just as much to say about the powertrain on the Mustang as the other defective parts.
Here is one NHTSA complaint. “The transmission gets stuck in gear when you accelerate hard, you can’t take the car out of gear and the clutch does not work. The engine continually revs/speeds up when no one is touching the accelerator. This is very dangerous and needs to be addressed right away. This was driving in Sport Mode, this has not happened in Normal Mode.”
It shouldn’t surprise anyone to know that there is a recall for the powertrain components as well. NHTSA Campaign Number 18V213000 states that a missing roll pin can cause owners to believe the car is in Park when in fact it isn’t. Again, this problem leads to the Mustang simply rolling away. If the Ford Mustang offers such unparalleled performance, why does it continue to pull a disappearing act on customers? They just don’t make them like they once did, and the Mustang is the perfect example.
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Complaint Data
| Category | Wheels, Wheels:lugs/nuts/bolts |
| Date | Feb 24, 2023 |
| State | VA |
| Description | Swollen lug nuts car was in for service and state inspection including tire rotation. Was informed that the car had "swollen lug nuts". Soft outer metal of lug nuts has deformed due to use of impact wrenches used in tire rotation over the life of the car. Continued swelling of the lug nuts will make it impossible to remove wheels with the manufacturer supplied tire iron. |
| Category | Electrical System, Electrical System: Instrument Cluster/panel |
| Date | Feb 01, 2023 |
| State | NC |
| Description | The contact owns a 2018 ford mustang. The contact stated that after starting the vehicle, the instrument cluster remained blank. The vehicle was taken to a local dealer, where it was diagnosed that the instrument panel cluster assembly (ipc) needed to be replaced. The contact was made aware of nhtsa campaign number: 19v076000 (electrical system); however, the vin was not included in the recall. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. The approximate failure mileage was 33,000. |
| Category | Electrical System, Unknown Or Other |
| Date | Jan 11, 2023 |
| State | MA |
| Description | When driving at a normal rate of speed, but goes over a pothole or other large divit, the passenger door becomes "ajar" and the warning light indicates as such. Additionally, the power window on the driver side (even with the power off) goes up and down on its own (just less than an inch). It will remain with this action, unless I lower the window slightly. Then the motorized window stays as is. Finally, the back windows do not raise all the way up with the power button. You have to exit the vehicle and manually "pull" the window up into the full closed position. |
| Category | Power Train |
| Date | Oct 24, 2022 |
| State | GA |
| Description | The contact owns a 2018 ford mustang. The contact stated that his son parked the vehicle and set the parking brake and exited the vehicle; however, the rolled away and crashed into a tree. The contact stated that after the failure, he researched online and found a recall for rollaway failures however, the vehicle was not manufactured in the date range of the recalled vehicles. The contact referenced nhtsa campaign number: 18v213000 (power train) as the possible cause of the failure. The contact spoke with the local dealer and was made aware that the manufacturer was very rigid when it came to vehicles that were not included in a recall even if the vehicle had experienced the failure listed in the recall. The contact was also informed that the manufacturer would not help if the vin was not included in the recall. As a result, the rear bumper was dented, and the contact was unsure if the panel under the trunk was cracked. The contact stated that his son remembered shifting the vehicle into park and applying the parking brake. The contact stated that he heard a chime before exiting the vehicle but had not checked to identify the source of the sound. No injuries were sustained. No medical attention was required. A police report was not filed. The contact had assistance with placing the vehicle back into the initial parking space. The dealer was notified, and the contact was advised to schedule an appointment for the vehicle to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the vin was not included in the recall. The failure mileage was approximately 7,000. |
| Category | Power Train |
| Date | Oct 19, 2022 |
| State | TX |
| Description | My 2018 ford mustang with automatic transmisson recently(sept) started having issues with the gear shift being placed in park, but the instrument panel is not illuminated in park. If driver door is open, and keys removed, the chime may or may not sound. Research is showing same issue being reported and recalls were done due to missing roll pin that attaches the park pawl rod guide cup to the transmission case, and unseated transmission gear shift cable clip. If the parking brake is not applied, this could result in unintended vehicle movement, increasing the risk of injury or crash. The recalls only covered vehicles manufactured at a certain plant. However, my vin # is not included in recalls. Due to safety concerns that my vehicle may lose park function and roll away, causing damage/harm to others, I feel it should be included in the recall programs and repaired at no cost to me. I have not taken vehicle to dealership at this point, as they will charge me 0 diagnostic fee. |
| Category | Power Train |
| Date | Sep 13, 2022 |
| State | MA |
| Description | The contact owns a 2018 ford mustang. The contact stated that upon starting the vehicle, the reverse lock out collar failed to operate as needed. Due to the failure, the contact was able to freely shift the vehicle into reverse while driving. The contact practiced extreme precaution while driving to prevent the failure. The dealer was notified of the failure and the contact was informed that a customer satisfaction program had been placed on similar vehicles for the failure; however, his vehicle was not included. The manufacturer was notified of the failure and referred him to the nhtsa hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 9,000. |
| Category | Tires |
| Date | Sep 10, 2022 |
| State | TX |
| Description | september 9, 2022 at 4:45 p. M. Cst. Less than 300 yards from merging onto the interstate, my children and I heard an extremely weird noise coming from the passenger side of my car, so I immediately pulled over. My daughter and I both looked at each other and asked, “what is that?†I told my daughter I knew I did not have a flat, however I felt like there was something wrong with my tire. We exited my car and found that my passenger side front tire had wire showing and was tearing/ripping at the “beltâ€. This occurred on/near the inner sidewall. I drive a 2018 mustang gt, and had this occurred while traveling at 75mph on the interstate, it is likely it would have ended badly. It is likely that I would have lost control of my car and I could have possibly totaled my car, rolled/flipped it and it could have taken the lives of myself or my two children who were with me. I have found multiple other complaints regarding the same issue that I just experience at the following link: https://continentaltire. Custhelp. Com/app/social/questions/detail/qid/65/~/extreme-contact%2c-unacceptable-tread-wear based upon those reviews and what I experienced today, this seems to be a manufacturer defect, which should not only be addressed and recalled but be replaced free of cost. Once I found the problem, I put my spare on, drove home and removed both front tires and put two of my stock wheels and tires on the front. Upon inspecting the driver side front tire after removal, I found that it too had the same issue happening in the exact location of the passenger side. Had this not occurred I would not be aware of the driver side doing the same thing. I absolutely do not think this was a coincidence or any mechanical issue, as the driver side is doing the exact same thing, in the exact same location and around the exact same letters as the passenger side. No warning lights were on. |
| Category | Electrical System |
| Date | Sep 01, 2022 |
| State | IA |
| Description | The contact owns a 2018 ford mustang. The contact stated the vehicle was previously repaired under nhtsa campaign number: 19v076000 (electrical system) however, the failure reoccurred. The vehicle was taken to the dealer and it was confirmed that the vehicle was already repaired under the recall. The contact was informed that the vehicle needed to be repaired out-of-pocket. The manufacturer was contacted and informed the contact that the vehicle needed to be diagnosed. The failure mileage was 58,000. |
| Category | Unknown Or Other |
| Date | Jun 22, 2022 |
| State | CA |
| Description | Air conditioning evaporator leak, appears to be a design flaw as there are many reported failures of the evaporator as well as failures with replacement after the repair is complete. Ford mustangs appear to be plagued with ac related issues and various tsbs have been issued due to these issues tsb: 18-2255 18-2166 ssm 47967 ssm 48135 ssm-45815 ssm 47850 ssm 47012 ssm 47149 |
| Category | Engine |
| Date | May 24, 2022 |
| State | NJ |
| Description | My engine started knocking/ticking at around 6,000 miles, shortly after my first oil change. I was aware of the knocking issies, thanks to numerous youtube videos, before I even recieved my special order mustang so I made sure to use the same oil and filter that originally came with my car. Now the car has 18,500 miles on it, the knocking/ticking is getting worse and worse every year and ford is calling the problem "normal" and refuses to do any repairs. The car has now been unsuccessfully serviced 3 times and should now be placed under the lemon law. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Warnings, Lane Departure: Assist |
| Date | May 11, 2022 |
| State | FL |
| Description | This issue is when a haze develops on the inside of the windshield in the line of sight of the forward facing camera that detects vehicles, objects, traffic lanes and rain sensing. Since this area of the windshield is enclosed, there is no way to clean it. This is not condensation but dust particles that adhere to the glass, possibly from ac or heat that flows along the windshield and also it possibly enhanced in humid climates. When the issue occurs, the dash warning will appear stating, "front camera low visibility clean screen" and the outside windshield is definitely not dirty. I've taken this to my local ford dealership and they claim they have no way to address the problem and suggested I take it to a windshield replacement shop, such as safelite, they also said it is not covered under any ford warranty. I find this odd, since it is a potential design defect with the vehicle. This is a random occurrence and because of the warning, I fear it diminishes the accuracy of everything the front sensor detects and could be potentially dangerous. I've found several postings in vehicle forums online with the same issue but nothing about ford or anyone resolving it, so this is not an isolated issue. Here is one posting in a forum showing the warning as well as images of the camera/windshield area that is the issue. Https://www. Mustang6g. Com/forums/threads/front-camera-haze. 156882/ this is exactly what I'm experiencing. Also, doing a google search for the above warning message will bring up several other postings in forums about the issue with various ford vehicle models with the same front camera design. Thank you for looking into this. |
| Category | Structure:body |
| Date | May 02, 2022 |
| State | TX |
| Description | Driving at highway speeds, the passenger door suddenly unlatched and "door adjar" notification warning was displayed. Had to exit the highway in order to close and secure door. I have previously reported this same issue, to nhtsa several times before. I have video of the incident. |
| Category | Power Train |
| Date | Apr 22, 2022 |
| State | FL |
| Description | The contact owns a 2018 ford mustang. The contact stated when he had parked his vehicle at his residence driveway and returned later, the vehicle had rolled forward 200 feet into a neighboring parking lot. The vehicle had been stopped by a parking block causing damage to the driver's side rear fender. Additionally, there was damage to the front-end undercarriage due to climbing over the parking blocks. The contact stated that when the vehicle was started the check transmission warning light was illuminated. The contact drove the vehicle to a local dealer where it was diagnosed and determined that the failure could not be duplicated. The vehicle was not repaired. The contact researched online and related the failure to nhtsa campaign number: 18v213000 (power train). The manufacturer had been informed of the failure. The failure mileage was 48,198. |
| Category | Electrical System: Instrument Cluster/panel |
| Date | Apr 15, 2022 |
| State | AL |
| Description | 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The electronic, all digital dashboard went completely black for about 25 seconds while I was driving down the interstate, in traffic at night, 2. How was your safety or the safety of others put at risk? When the instrument panel went blank, I was not able to see any information that is normally displayed, such as speed, amount of fuel, etc. Nothing. This glitch took my attention away from the interstate and traffic. It frightened me terribly. I could have easily had an accident as I tried to figue out the issue in the dark. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The is unknown to me. However, if you simply google, "dashboard goes blank in ford 2018 mustang', you will find many, many other mustang owners stating incidents of the exact same black out happening to their instrument panel when driving their cars. From what I read, this issue is not limited to the 2018 model year of this vehicle. This is a known problem to ford, yet they seem unwilling to remedy the problem. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This question is unknown to me 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. While driving at 70 miles per hour on the interstate in traffic, at night, the instrument panel simply went black. It is totally digital, so I had no access to any information regarding my speed, amount of gasoline remaining in the vehicle, or anything else that is customarily displayed by a vehicle's instrument panel. I purchased the vehicle, used, on january 22, 2022. Please make ford recall allmustangs, regardless of model year, with this know issue before some is killed! |
| Category | Back Over Prevention: Sensing System: Camera |
| Date | Apr 12, 2022 |
| State | GA |
| Description | I shifted into reverse and the rear-view camera image was very distorted. I shifted to neutral and then reverse again with no help. After checking the internet for info I found comments regarding the wire harness leading to the trunk lid. I did not find any obvious damage, but jiggled the wires and re-checked the system and the rear-view image came back with a clear image. Over the next week, the image become distorted multiple times and sometimes gone to a no signal message. This is occurring more frequently makes it impossible to see objects/children/etc close to the rear of the vehicle. |
| Category | Power Train |
| Date | Apr 05, 2022 |
| State | AL |
| Description | The contact owns a 2018 ford mustang. The contact stated while driving approximately 65 mph and accelerating, the vehicle started jerking. The contact stated while shifting gears the service tire mobility kit warning light illuminated. The contact stated that the failure persisted. The vehicle was taken to several dealers to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2,000. |
| Category | Back Over Prevention: Sensing System: Camera, Unknown Or Other |
| Date | Feb 26, 2022 |
| State | AR |
| Description | The accessory protocol interface module failed. All functions of the camera, radio and entire middle display console do not work. When backing up to exit parking space or to back into a parking space I can't see what is behind me and have almost hit items multiple times. The dealer inspected and told me what the issue is; that it is not under warranty and would cost approximately 00 to repair, which I don't have. There was no forewarning of this module failure; it occurred suddenly and without warning. |
| Category | Back Over Prevention: Sensing System: Camera |
| Date | Feb 10, 2022 |
| State | TX |
| Description | 2018 with 24,000 miles (purchased brand new) every morning until the car warms up I dont have navigation, radio, bluetooth, or back up camera's. I was told this was a common problem with ford from the dealership but its not a recall. After researching online, its a very common problem with all makes and models of ford. Of course I'm out of warranty to replace the apim which is going to cost 1,000 out of pocket. Safety concerns: I have to navigate using my phone which is a distraction while driving, same thing with phone conversation I can be hand free, and I have a major blind spot while backing up because of no camera. |
| Category | Electrical System: Instrument Cluster/panel |
| Date | Jan 10, 2022 |
| State | OH |
| Description | The contact owns a 2018 ford mustang. The contact stated that upon starting the vehicle, the instrument cluster remained blank. The contact stated that he turned off and restarted the vehicle several times however, the instrument cluster remained blank. The dealer was notified of the failure and informed the contact that the vehicle would be repaired at his own expense. The manufacturer advised the dealer and informed the contact that his vehicle was not included in nhtsa campaign number: 19v076000 (electrical system). The vehicle was not diagnosed or repaired. The failure mileage was approximately 19,500. |
| Category | Electrical System |
| Date | Oct 30, 2021 |
| State | VA |
| Description | Battery terminals on this and other ford models corrode to the point of breaking electrical connection possibly disabling vehicle. Ford does not want to fix issue and says whole wiring harness requires replacement to repair. Battery is often replaced and terminal cleaned but it comes back. They try to put off repairs long enough to get it out of warranty. F150 ford pickups have same issue. Corrosion advances so far as to break battery cable clamp. It is generally the positive clamp. Problem is so common that aftermarket manufacturers have issued redesigned replacements. |
| Category | Power Train |
| Date | Oct 27, 2021 |
| State | TX |
| Description | 10 speed ecoboost transmission, doesn't stay in gear and delayed shifts causing acceleration problems. Hard shifts, jerking, and hard lunge forward when shifted into drive. The forward lunge is unstoppable even with the brake fully engaged. Transmission slip when changing gears while driving. Yes, it's available for inspection. Yes, mine and others safety risk are at risk. Yes, the problem has been reproduced and confirmed by a dealer. Inspected by an authorized dealer/manufacturer. No other warning lamps or messages. |
| Category | Electrical System |
| Date | Aug 23, 2021 |
| State | VA |
| Description | Purchased a used 2018 ford mustang 3 weeks ago, just now able to get it registered, and the entire electronic instrument panel cluster (e. G., speedometer, warning lights, etc.) all went fuzzy for a few minutes and then totally failed; now just stays totally dark and unreadable. This is an optional all digital instrument panel cluster with programmable color that was a text="Who are we? We are Lemberg Law, a Consumer Law Firm" smalltext="Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win." img="balance" color="green",200 option when new. I read online in car forums reports of many others having the same exact issue with the optional 2018 mustang digital instrument cluster failing and going dark some within weeks of the car being new, and there was a recall on this instrument panel going dark for the 2019 model year. I saw an online post where a driver is driving for 6 months without the speedometer or warning lights functioning because of the repair cost being more than 00. I got a quote from a ford dealer for my repair today: 96. 00. This car is less than 5 months out of bumper-to-bumper ford warranty and under the 36,000 miles limit at 30,383. This appears to be a known and apparently frequent safety issue so I thought ford customer support might help me out but on calling them today they said they cannot do anything to help. They expect me to pay the 96. 00 for repairs with no assistance for what looks to be an inherent safety defect. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Aug 13, 2021 |
| State | CA |
| Description | Passenger door becomes unlatched and the door open light comes on at high way speeds. I have to stop, open the door and slam it shut. It happens repeatedly. |
| Category | Electrical System, Fuel/propulsion System |
| Date | Jul 05, 2021 |
| State | NC |
| Description | My digital dashboard has not been working for a year now, it's a black screen. I am also having problems with my fuel pump. I can't fill my car all the way up with gas or else my car will not start. |
| Category | Electrical System: Instrument Cluster/panel |
| Date | Jun 24, 2021 |
| State | TX |
| Description | Instrument cluster went black. Can't know what speed I'm driving or anything. Have seen some people reported this issue. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Jun 21, 2021 |
| State | GA |
| Description | The passenger door become unlatched while driving. This happened on numerous occasions. |
| Category | Power Train:automatic Transmission |
| Date | Jun 05, 2021 |
| State | TN |
| Description | The transmission failed while driving on a busy street making a left turn. My safety and my passenger's safety was at risk because there was oncoming traffic when I made a left turn and a car was trailing me. Just like another complaint, "10 speed transmission did not engage then failed less than a second later while pulling into an intersection. This caused the car to enter the intersection but fail to go forward more than a few feet. The problem resolved after three attempts to go forward by pumping the gas peddle. The transmission also was jerking or jumping from 1st through 3rd gear as if the car could not find the correct gear to be in while going forward. The problem resolved after the first mile of driving". However, for me the problem returned again once I turned the car off, and restarted it. After less than a mile of driving, the transmission began malfunctioning again jumping, and jerking until the transmission just stopped working altogether. Someone has posted experiencing the same malfunction on the same model and year vehicle and I wonder if there are others that have had the same scary, horrible experience? Due to my transmission malfunctioning during my turn, I was lucky that the oncoming car just stopped and blew at me, and the car behind me just went around me instead of crashing into my rear. The car was towed to the dealer and is in the process of being evaluated. There were no warning lights or messages prior to the incident and the automobile is now at the dealership because the vehicle totally stopped driving. |
| Category | Latches/locks/linkages:doors:latch |
| Date | May 30, 2021 |
| State | GA |
| Description | Driver's door suddenly unlocks while driving in highway and message appears "driver door ajar". Creates dangerous situation and have to stop to close door properly. This happened 3 in highway in different days and 2 or 3 times every day. Last time with 59244 miles. |
| Category | Electrical System |
| Date | May 25, 2021 |
| State | MS |
| Description | Touchscreen went completely black. Unable to operate radio, temperature control is only available in the buttons below the screen. Tried resetting it, tried unhooking the battery, nothing. Hooked it up to see if it had any codes, none. Tested fuses- everything worked except screen. Spent 8 at ford dealer only to be told I need a new apim module which in total is going to cost 0. Car has 56,000 miles on it and is only 3 years old. |
| Category | Power Train |
| Date | May 19, 2021 |
| State | MI |
| Description | 10 speed transmission did not engage then failed less than a second later while pulling into an intersection. This caused the car to enter the intersection but fail to go forward more than a few feet. The problem resolved after three attempts to go forward by pumping the gas peddle. The transmission also was jerking or jumping from 1st through 3rd gear as if the car could not find the correct gear to be in while going forward. The problem resolved after the first mile of driving. This is a recurrent but sporadic issue. The issue has caused near miss collision by another driver thinking my car was going to accelerate when the forward motion stopped but there were no brake lights in indicate the car was not going forward. The jerking and jumping has made it hard to control the car during turns and on slippery road. I have an appointment scheduled for service at a ford dealer for them to see if the issue is able to be address. |
| Category | Latches/locks/linkages:doors:latch |
| Date | May 10, 2021 |
| State | TX |
| Description | Tl* the contact owns a 2018 ford mustang. The contact stated while driving 60 mph, the driver's side front door opened unexpectedly. The contact stated the door ajar warning light was illuminated. The vehicle was taken to planet ford (20403 I-45, spring, tx 77388, (281) 719-3700) where it was diagnosed with needing an unknown spring in the front driver's side door to be replaced. The vehicle was not yet repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 27,000. |
| Category | Structure:body |
| Date | Apr 30, 2021 |
| State | TX |
| Description | Driver and passenger door unlatches at highway speeds. I have owned this vehicle for 10 months and this has happened once on the driver side door and several times on the passenger side door. The passenger side door unlatched at highway speeds twice within 30 minutes on the last occurrence. |
| Category | Power Train |
| Date | Apr 17, 2021 |
| State | PA |
| Description | Car owner 2nd generation mileage 23,000+ odometer. Complaint says vehicle when in reverse and goes back into drive during shifting. Vehicle sometimes failed to respond when applying gas pedal. Vehicle has no forward power and if brakes aren't applied can drift backwards and cause a collision. Or back over of a child. Vehicle is under 5 year warranty powertrain and will be inspected to replicate the incident. Due to safety concerns and the year make and model being of new or like new condition warrants a safety complaint to nhtsa. Ford motor corp dealership will conduct a repair plan under car's warranty. |
| Category | Air Bags |
| Date | Jan 29, 2021 |
| State | CA |
| Description | I was in an accident two different times in a mustang and the most of my injury was to my left leg from the air bag. I am still limping from it. It caused massive bruises and a fracture to more than one area of my left leg. On the driver side. Both accidents was on a city street. Going 35 miles an hour. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Jan 12, 2021 |
| State | OK |
| Description | Forward collision avoidance, lane departure warning, lane keeping assist, adaptive cruise control, driver notification and auto high beam control stopped working on 2018 ford mustang. Car currently in shop having image processing module recalibrated for 32. 22. This is a known issue for other mustangs as indicated by recall 20s26. Ford claims my car is not included in this recall even though it appears to be for the same, known issue. The system alerts me this is not working as soon as the car is started via message on dash and several beeps. |
| Category | Service Brakes |
| Date | Nov 28, 2020 |
| State | VA |
| Description | Brake lights stay on after releasing pedal, sometimes also after parking car and turning off. |
| Category | Electrical System, Unknown Or Other, Visibility/wiper |
| Date | Nov 04, 2020 |
| State | NJ |
| Description | The infotainment system (sync 3 w/ carplay) that came stock with my 2018 mustang ecoboost recently stopped working. The car has 42k miles on it and is just over 2 years old. Sync 3 started to randomly lag (20-60 sec lag per button press), buttons became unresponsive (press not recognized at all), showed incorrect gps locations while using carplay (plugged in) with multiple map services, backup cam issues, and would cause bluetooth to disconnect randomly. I logged a complaint with my local dealership and brought it in for a diagnostic test. The dealership stated that the apim component needed replacement. The dealership noted this is common and plagues other models with the same apim. A quick google search verified this. My main concern is this: while using this system it can create many distractions while driving if the system is not responding as expected. Even the steering wheel buttons have a lag to them. One such scenario that caused great issue was adjusting the climate control during colder months when the windows/windshield fog up. When this happens, you can't see while driving. Typically, I can react quickly to get rid of the fog, but since this component is defective, the system did not respond and the fog had to be manually removed. Additionally, this component should not have to be replaced within 2yr of purchase of the car, since it is a computer. Ford offered to replace the apim component, for 00 (warranty expired at time of diagnostic test). What is even more ridiculous is that they want to replace it with the exact same model number, which tells me in another 2yr I may have the same issue. This issue started up while I was in warranty (~30k mi), but seemingly went away until recently when the system has become practically unusable. Ford (corporate) also cannot provide any rationale as to why this is happening, per their customer service rep. |
| Category | Seats |
| Date | Oct 12, 2020 |
| State | AZ |
| Description | The vehicles passenger front seat reclining latch has malfunctioned and now the seat will no longer stay in a locked back position. The vehicle was not moving when this part was being used by a child to allow exit from the back seat. With the seat not being able to lock back it has now additionally created a lack of vision for the driver to look for oncoming vehicles through the passenger side mirror since the seat is always leaning forward. |
| Category | Latches/locks/linkages:doors:latch, Structure:body |
| Date | Oct 03, 2020 |
| State | AR |
| Description | The passenger side door comes open at low or high rate of speed. The driver side door does the same thing. My mustang is a convertible so when the doors come open or ajared it is very frightening. This happens on the interstate or in the country or in the city. It is very dangerous situation. This happens at all speeds. |
| Category | Power Train, Wheels |
| Date | Sep 17, 2020 |
| State | OH |
| Description | 2018 mustang gt 6 speed performance pack, tires rubbing on inner wheel wells causing wires to show on inside of tire, few months ago took car it to dealership said nothing was wrong but there is holes rubbed into my wheel wells, also had a clutch issue and noise at same time and they said nothing was wrong again, took car back and a week ago had a clutch and trans problem come about, have to forcefully push shifter into a gear for it to go in, with the clutch fully pressed I can put the car in gear and it will attempt to take off, without releasing the clutch, I cannot get the car into 6th 5th, 2nd and reverse. 1st,3rd,4th gears are hard to get in but will go forcefully. With car off I cannot go in many of the gears either. When this last part happend I was driving and went to go into 3rd and it wouldn't go in so I decided to try 4th and it had the same problem as before, car seem to shake while driving also |
| Category | Structure:body |
| Date | Sep 09, 2020 |
| State | GA |
| Description | Drivers side door opens randomly while driving on freeway. |
| Category | Air Bags |
| Date | Aug 31, 2020 |
| State | VA |
| Description | I was injured in an accident on 8/22/20 while driving my 2018 mustang gt. The side air bags did not deploy... Even the insurance adjuster and collision shop are wondering why. My car was totaled... I do not believe the airbag system worked as intended. I was hit on the driver side while traveling approx 30mph, the driver that hit me stated to police that he was going 45mph. |
| Category | Electrical System |
| Date | Aug 06, 2020 |
| State | NC |
| Description | Digital instrument cluster fails to illuminate. Vehicle was stationary when problem occurred. |
| Category | Electrical System |
| Date | Jul 07, 2020 |
| State | GA |
| Description | Tl* the contact owns a 2018 ford mustang. The contact stated that at start-up the instrument panel was inoperable. The vehicle was taken to gwinnett place ford located at 3230 satellite blvd, duluth, ga 30096, (404) 418-6877, to be diagnosed. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 17v814000 (electrical system), however the vin was not included. The manufacturer had been informed of failure. The failure mileage was 39,000.*dt consumer cannot see speed, alerts, and lights.*jb |
| Category | Power Train:manual Transmission |
| Date | Jul 02, 2020 |
| State | KY |
| Description | Tl* the contact owns a 2018 ford mustang. The contact stated that while driving at an undisclosed speed, the contact was unable to manually shift into third or fourth gear on a manual transmission. The vehicle was taken to town & country ford located at 6015 preston hwy, louisville, ky 40219, where the vehicle was kept for 31 days for repairs. The contact stated that when the vehicle was returned, the failure recurred and was much worse. The vehicle was taken back to the same dealer and the technician stated that there was no additional assistance that could be provided; stating that the repairs were performed per the manufacturer's specifications. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 13,000. |
| Category | Latches/locks/linkages:doors:latch, Structure:body |
| Date | Jun 13, 2020 |
| State | AR |
| Description | Passenger door opens when going over railroad tracks. I was traveling at only a few miles and I guess the tracks clicked it open some how. So now it seems that the door not only opens while driving at any speed but also if the car hits a bump or something on the roadway even at low speeds.. I was traveling on a county road. *tr |
| Category | Latches/locks/linkages:doors:latch, Structure:body |
| Date | Jun 13, 2020 |
| State | TX |
| Description | Passenger door comes open as the vehicle is in motion. *tr |
| Category | Power Train |
| Date | Jun 13, 2020 |
| State | FL |
| Description | Vehicle experiences random non repeatable periods of hard shifting, refusal to go into gear, grinding gears, jerkiness and what feels occasionally like transmission slips. When it occurs it mostly happens under heavy acceleration such as trying to get up to speed on an on ramp or trying to get to highway speeds but not always. Recently while traveling in a 45mph zone I attempted to shift into 3rd gear. Clutch was fully depressed and noticeable gear grinding happened and an immediate second attempt resulted in same result. Had to shift to 4th causing vehicle to be in unacceptable gear range for current speed. Service appointment at dealership made june 10th 2020. Issue has happened several times previously but seems to be getting worse. Last known incident happened june 11 2020 at approximately 3:30 pm est one day after making appointment with dealership. *tr |
| Category | Structure:body |
| Date | Jun 13, 2020 |
| State | AR |
| Description | This is a convertible and when the back windows are put down they will not go back up properly. Therefore rain gets in and ruins the carpets and interior. Causing mold and it to rust out. Even by hand adjustment they can not be properly seated back.. And this is everytime the top is put down. *tr |
| Category | Latches/locks/linkages:doors:latch, Structure:body |
| Date | Jun 12, 2020 |
| State | AR |
| Description | Passenger door comes open while driving. It has done it on highway and on regular streets . It has done it while driving 70 miles an hour and at 30 miles an hour. It does it even when it is in the locked position. *tr |
| Category | Latches/locks/linkages:doors:latch, Structure:body |
| Date | Jun 12, 2020 |
| State | LA |
| Description | Driving down the road and the passenger door becomes ajar by itself. Has happened several times. Has happened on a highway, while turning and while going down a city street. Happened just now on way to house. *tr |
| Category | Back Over Prevention: Sensing System: Camera |
| Date | Jun 09, 2020 |
| State | FL |
| Description | My sync 3 system stopped working, my entire screen went black back in january and it hasnt turned on since and that includes my backup camera. *tr |
| Category | Unknown Or Other |
| Date | May 03, 2020 |
| State | KS |
| Description | Paint fading around the edges of panels on the metallic black coating. Have multiple spots where the paint is fading out to white |
| Category | Steering |
| Date | Mar 25, 2020 |
| State | AL |
| Description | While driving my mustang on the interstate, the power steering failed making the car extremely unstable. It took tremendous effort to steer the car safely to the side of the road. |
| Category | Engine |
| Date | Mar 16, 2020 |
| State | UT |
| Description | So at cold start when driving withing 1800-2600 I get this rattle piston slap on the bottom of the engine. I checked fluids not low on engine oil. Once engine gets hot itll stop. However it does increase if I accelerate. It's been happening next day I got my car I realized it. |
| Category | Electrical System, Engine, Power Train |
| Date | Feb 27, 2020 |
| State | FL |
| Description | I bought my ford mustang on june 2018. When the miles hit 30,000, the engine shakes every time my vehicle starts, and my whole car shakes noticeably when idling. The exhaust gas flow from the car has obvious intermittent, meanwhile, the exhaust pipe shakes a lot, and you can clearly hear the "burst" sound or thump. In addition, my whole car has obvious jitters at low speeds of more than 2,000, and the acceleration is weak. When the speed is high you can feel a little less jittery. It is not jittery under normal operating conditions of the engine. When my auto is on d or r, it doesn't move after I release the brake. Plus, the variable box occasionally makes a strange noise and vehicle coolant does not working properly. What scares me the most is that one time I was driving on l-595 high way, my vehicle shut down automatically, I tried to restart it but failed, I was panic, I had to wait for more than 10 minutes on the high speed road to try to restart the car again. Luckily I pulled my car in the emergency lane, I can't image if it wasn't. After all those, I went to my dealer at plantation fl, they can fix for me since my car is still under coverage but I don't want get it repaired. I deeply doubt whether the repair would completely fix those issues. Please help and advice if I can get my car recalled? I was looking for a car that I always wanted but not hanging by a thread. |
| Category | Electrical System |
| Date | Feb 13, 2020 |
| State | TX |
| Description | While driving the 12" led instrument panel has gone dark for several seconds. This panels shows speed, tach, fuel gauge, temp, oil pressure, I found a recall for similar issue on the 2019 mustang and other ford autos. This may be just showing up on the 2018 mustang. |
| Category | Power Train |
| Date | Jan 27, 2020 |
| State | CA |
| Description | Intermittently, the clutch pedal will be stuck to the floor after pressing it to switch gears. It happened to me when I was going from neutral to 1st gear and from 1st gear to second gear which is a huge safety concern as the car stalled and I almost hit someone and someone almost hit me. It has only happened to me 2 times in the last month because I found the source of the problem. The clutch return line is at fault because it seems to be very short. Because of it being short, it has a lot of tension on it. Because of the car having a flat plane crank, I believe the excessive vibrations that the engine creates might make this line back off over time. My car only had 5,000 miles when this happened and it was very frightening. The line is an interference fit on the fluid reservoir and its cause the line to slowly leak every time you touch the line because the seal isn't good enough. To temperately remedy this issue, I have just been pushing the line back on. This isn't a good fix and ford needs to recall these cars because it can cause a bad accident especially at speed. The picture attached is a picture of the line that is in question. In the picture, the line was fitted correctly on the fluid reservoir. This is just to show the faulty line in question. I hope ford can recall these cars asap because I'm scared to drive it really. |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | Jan 22, 2020 |
| State | AL |
| Description | At acceleration the car won't shift when needed then it'll automatically down shift and stop accelerating. The rpm gage needle bounces up & down with & with acceleration imaged speed still decreases then something catches and it'll start accelerating & rpm going to high then starts all over before finally working right. |
| Category | Structure:body, Suspension |
| Date | Dec 19, 2019 |
| State | GA |
| Description | The trunk will open while driving when it is cold outside, going over any bump, or even when I brake. Took it in to get it fixed 3 times with no results. Also, the rear shock absorbers keep failing; resulting in an uncomfortable ride. |
| Category | Power Train |
| Date | Nov 26, 2019 |
| State | IL |
| Description | The transmission gets stuck in gear when you accelerate hard, you can't take the car out of gear and the clutch does not work. The engine continually revs/speeds up when no one is touching the accelerator. This is very dangerous and needs to be addressed right away. This was driving in sport mode, this has no happened in normal mode. |
| Category | Electrical System: Instrument Cluster/panel |
| Date | Oct 16, 2019 |
| State | CO |
| Description | Tl* the contact owns a 2018 ford mustang. While driving various speeds, the instrument panel indicators seized for approximately thirty seconds without warning. Phil long ford at chapel hills (1565 auto mall loop, colorado springs, co 80920, (844) 234-1769) was contacted and scheduled a diagnostic appointment. The failure recurred multiple times. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,200. |
| Category | Engine |
| Date | Sep 26, 2019 |
| State | OR |
| Description | Tl* the contact owns a 2018 ford mustang. While the vehicle was coming to a stop with the brake pedal depressed, the vehicle shook violently and stalled. The contact had to shift into park and turn off the vehicle. When the vehicle was restarted, it resumed normal operation. The contact called three dealers: landmark ford (located at 12000 sw 66th avenue, tigard, or 97223, 503-639-1131), dick's mackenzie ford (located at 4151 se tualatin valley hwy, hillsboro, or 97123, 844-424-8102), and skyline ford (located at 2510 commercial st se, salem, or 97302, 503-581-2411). None of the dealers could diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and opened case number: cas24128956. The approximate failure mileage was 11,000. |
| Category | Engine, Power Train |
| Date | Sep 11, 2019 |
| State | MD |
| Description | I have the exact problem as nhtsa case number 11187080. I bought it new. Now has about 11000. Have taken it to two different ford dealers and both have said that they cannot find anything wrong and it operates as it should. I plan to taken it back in again and show them the other nhtsa complaints. |
| Category | Power Train |
| Date | Sep 10, 2019 |
| State | CA |
| Description | Transmition slips out or gear or will not engage when shifting from a parked location from reverse to drive . A loud clunck or grind of gesrs is heard . The car was bought brand new. Issues appeared from day one. The shifting problemm became more frequent. At 2700 miles took to dealership and no issues found. Now at 3000 miles and returned to dealship, waiting for results. |
| Category | Engine |
| Date | Aug 06, 2019 |
| State | NV |
| Description | At 60mph on the freeway, my 2018 mustang gt with 2,000 miles on it blew the engine. Massive amounts of smoke were pouring out the exhaust pipes and from under the hood and the vehicle was violently shaking and sounder like a tin can full of nuts and bolts. Got the car to the shoulder but my wife and I were scared to death as cars were whizzing by just inches away. According to online chat rooms a number of these engines are experiencing similar failures. A bad batch was produced and ford should have recalled them. I asked ford to replace the car with a factory intact vehicle and they denied the request. They say all that is required of them is to fix the issue. I bought the car as a collectors item and this takes away all value as a collectors car. I offered to split the cost of getting a new one and they said no. I have suffered monetary damage on the value. It's a dangerous situation having these engines blow up. I feel fortunate to have made it through the ordeal on the freeway and its aftermath. The back wheels could easily have locked up and that would have been catastrophic. *js |
| Category | Engine, Power Train |
| Date | Jun 03, 2019 |
| State | FL |
| Description | I have the exact same problem as nhtsa case number 11192330 |
| Category | Engine |
| Date | May 23, 2019 |
| State | MD |
| Description | When the engine is cold and when warm and running under 2000 rpm the engine makes a inconsistent ticking noise which can be heard while driving and at idle. This only started after the first oil change which was performed with the recommended oil. |
| Category | Electrical System, Engine |
| Date | May 07, 2019 |
| State | MD |
| Description | Purchased a 2018 ford mustang sport edition and twice now once at about 15,000 miles and again at 20,000 miles, I lose half my power and the orange wrench light comes on. Ford has had my car for 4 days and does not know the cause of the problem. |
| Category | Fuel/propulsion System |
| Date | Apr 29, 2019 |
| State | LA |
| Description | Engine shuts down repeatedly and shuts off completely, causing a significant safety issue. Comments found on internet indicate this is a known problem for many production years. Surprisingly, no recalls from ford or action taken by nhtsa. |
| Category | Engine |
| Date | Mar 29, 2019 |
| State | CA |
| Description | Car has a loud ticking sound once warmed up and at idle. Also occurs when rpms are between 1500-2000. Dealer told me it's the new direct fuel injection system. Research online shows many other mustang gt owners having the same problems and found evidence of piston slap and scoring. Dealership won't take initiative to fix or diagnose this problem. Problem also showing up on 2019 models. Ford keeps deflecting their responsibility to address this issue and dealerships will not stand behind their customers and help them. Please help bring ford to take responsibility for this problem and fix the issue. |
| Category | Unknown Or Other |
| Date | Mar 26, 2019 |
| State | PR |
| Description | I am the owner of the vehicle ford mustang 2018 purchased in the car dealer "autos vega de pr" where to verify it after the purchase I percome that it does not bring the accessories of, replacement tires, hydraulic cat and nut keys. The seller was asked about where he answered that they do not already bring that accessory because I have free assistance on the road. Before this answer I would like to know if this determination of the manufacturer "ford company" is in law since I understand that the lack of such accessories exposed the vehicle's owner to a hazard on the road as it can not resolve some percent quickly and depend on a service that I can not obtain unless I have a telephone available at the moment and that works in the area where I can not accept that situation which I think is dangerous to the driver. I therefore want to establish, to be feasible, a complaint about it. Please report if I have any tool for this situation that can help me to be correct my approach. |
| Category | Power Train |
| Date | Mar 15, 2019 |
| State | FL |
| Description | When putting my car into park and drive it doesnt want to switch, it takes a while for it to get into drive. I almost hit someone in front of me because when I put my car into drive, I pressed the gas lightly and the car didnt move. Until about 6 seconds then flew forward. Also when getting around the 10 mph speed limit, the car jerks as if the transmission isnt properly changing gears. I only have 10,000 miles I bought the car in october 2018 and first owner. |
| Category | Power Train |
| Date | Mar 10, 2019 |
| State | OK |
| Description | When getting up to speed on an on ramp or passing on a two la e road, when shifting into third gear, the transmission will not go into gear. I've had this happen twice, once my daughter was with me on a two lane road, going from second to third while passing, the car will not allow it. People have noted this many places while running out second gear and shifting into third in multi situations. This is a hazard and it is known due to the shifter not being direct and using a remote linkage. An aftermarket bracket and shifter will fix this issue, however this vehicle should operate safely without purchasing aftermarket equipment. Simple look up missed shifts with mt-82 mustang transmission. You will see many with the same issue and aftermarket parts to fix this safety hazard. |
| Category | Engine |
| Date | Feb 19, 2019 |
| State | SC |
| Description | At certain rpm ranges the piston can be heard slapping the cylinder walls, cylinder wall scoring is present and may cause premature failure of engine. It can become worse down the road and create misfires, from no compression, also can make for a very loud engine knocking noise. I have driven a few of them and they all have the sound. Ford built the engines with too much clearance between pistons and cylinder walls. Also there is a ticking noise at idle that ford claims is normal but people are having damages to there vehicles from this. Attached is cylinder wall scoring photos |
| Category | Power Train |
| Date | Feb 19, 2019 |
| State | TX |
| Description | I have the 2018 mustang ecoboost with the 10 speed auto transmission. When changing gears to reverse or drive the car slams into gear and jumps hard a co-worker has the same make and is having the same problems please look into this |
| Category | Engine |
| Date | Feb 13, 2019 |
| State | VA |
| Description | Piston slap noise from engine. Ticking and thudding noise from idle to 2500 rpms. Can hear diesel type sound inside the car when at idle. Check engine light with code p0300 for engine misfire. Car is 1 year old and has oil consumption issues. Dealer is of no help saying all these are normal. My car shut off while cruising down the highway and I lost control of brakes and steering as they were extremely hard to modulate. Ford and dealer are of no help in resolving these issues and I worry for my and my family's safety driving this car. |
| Category | Electrical System, Engine |
| Date | Feb 10, 2019 |
| State | CA |
| Description | My check engine light came on while on cruise control on the interstate going 80mph on a 75 and a few seconds after the check engine light came on , the car shut off and locked up and caused me to lose control. Car was taken to a dealership , and the entire bottom end was torn apart and a few engine components were replaced. After receiving the vehicle back from the dealership the vehicle continues to have electrical and engine problems. The car will at random times shut off while driving , main times is the freeway. Second issue is the car has loud knocking to the engine , sounds like a lifted knock , the car was taken to a dealership, and my car was next to a same year mustang to compare sound and mine was definitely knocking compared to the other mustang. Third issue is there is a constant squealing sound like a lose belt coming from the back side of the engine (this recently started) and the fourth issue is when I'm coming down to a stop or slowing down even without touching the breaks there is a metal clinging sound that doesn't stop until the car comes to a complete stop. The car only has 17k miles and is never abused , and has always been properly maintained. |
| Category | Power Train |
| Date | Feb 04, 2019 |
| State | OK |
| Description | Purchased a brand new 2018 ford mustang ecoboost premium 10-speed with performance package july 21, 2018 with 9 miles. Took car to the dealership november 2018 at 2,600 miles with a popping feeling and sound as well as an unsafe loose feeling in the rear end. This happened any time driving over uneven surfaces, turning curves and accelerating. They replaced the shock absorber after the car was in the shop 11 days. In january 2019 I took the car back to the dealership with 3,893 miles. The car was still making a grinding, popping sound in the rear end as well as the front end. The car also still felt loose as if was going to lock up while driving. The popping, grinding happened when pulling out of a driveway or parking space as well as sharp turning of the wheels. The loose feeling was going around curves, left or right turning from a stop light as well as accelerating from a stop. The car also felt as though it was not shifting properly. The dealership replaced the fluid in the rear end and after 8 days they said the rear differential needed to be replaced. It has since been 8 more days in the shop with no word. I feel this car is unsafe as it is such a new car, has been babied from the first day purchased. The fact that it has been in the shop twice almost 30 days of its life, under 4,000 miles and having the rear differential replaced shows there is something seriously wrong with this car. All this being reported to carfax has drastically reduced the value of my car since it does not report it as factory defect but rather possible abuse. I do not know if this is just my car or a safety issue from the factory. I asked the service manager if it was possible for the car to lock up on the highway and he confirmed it was definitely a possibility. At this point I am afraid to drive this car not knowing what else could go wrong with it. |
| Category | Engine |
| Date | Dec 16, 2018 |
| State | MO |
| Description | Engine has a loud ticking sound. Sound like a slow typewriter. I have a a video with the noise. |
| Category | Engine |
| Date | Dec 14, 2018 |
| State | TX |
| Description | Tl* the contact owns a 2018 ford mustang. While driving, the vehicle made an abnormal clicking noise. The dealer (five star ford, 6618 ne loop 820, north richland hills, tx 76180) and the manufacturer were contacted. The vehicle was not diagnosed or repaired. The failure mileage was 6,500. |
| Category | Steering |
| Date | Oct 13, 2018 |
| State | FL |
| Description | Hours from home and power steering failed. Dealer said the steering assist system is gone 16523 miles on the car. Had to leave the car there and was given a rental. No estimated time of repair, part is on national back order. No warnings steering just failed suddenly. Vehicle was in motion when it quit. Our dealer where we lived searched and found 1 part available in the country. Have to pick up my car. No longer feel safe or confident in driving the car because when is it going to happen again. |
| Category | Power Train |
| Date | Sep 03, 2018 |
| State | NC |
| Description | Engine stalls while driving (3) incidents: engine stalls, battery indicator/then dash board message; 'put in neutral to start engine.' so far has always re-started while driving at highway speeds: 1. June 25, estimated miles: 800, I-77 on-ramp exit 19, 55 mph, decelerating around turn, 10 minutes after startup (no service appointment scheduled) 2. July 11, estimated miles: 1200, south tryon approaching canton, straight, steady 45 mph, 5 minutes after startup (service scheduled) 3. August 8, 1800 miles: 1-77 on-ramp exit 19, 50 mph, decelerating around turn, 10 minutes after startup (service scheduled). Service representative: town & country ford, charlotte, nc 'service 1: june 18: out mileage: 1393 miles, installed missing back seat bracket. Checked for stall fix: no codes/ no fix determined for stalls. No codes/no service. 'service 2: august 13: re-check stall issue: tbd. Suggested on line checks/remedies for mustang stalls issues: no codes found / no service performed. Issue unresolved. Service representative: huntersville ford, huntersville nc 'service 3: august 27: tech test drives, no issues detected. Check codes/no codes/no service. Dealers could not find error codes or replicate stalling therefore no service was attempted. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Aug 21, 2018 |
| State | FL |
| Description | I purchased a new 2018 ford mustang 2 dr 4 cyl ecoboost on july 9th 2018. On august 15, after having dinner with parents at the house, I went to visit some friends in davie and it was aprox 7:45 pm while driving on a 4 lane road divided by a median. Road has frequent speedbumps and the median has mature trees. While traveling on this road - I felt nauseous and placed both hands on the steering wheel and suddenly the road became blurry and I lost conciousness and struck a tree in the median. The car caught on fire and according to a police officer, he tried to revive me and to help me get out, however my legs were broken and injured. My right leg was broken and my left leg was badly injured. I was wearing a high boot on the left foot and no boot on the right foot in order to be able to drive comfortably. Seconds after the police officer removed me from the car, the car exploded. I believe that I was sold a defective car that leaked poisenous gases which caused me to pass out and crash I to a tree. Had it not been for the police officer, I would have died trapped in the burning car. |
| Category | Power Train |
| Date | Jun 28, 2018 |
| State | TX |
| Description | Tl* the contact owns a 2018 ford mustang. While the vehicle was unoccupied and parked in the driveway, it rolled away. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 4,700. |
| Category | Engine |
| Date | May 07, 2018 |
| State | CA |
| Description | Significant engine rattle between 2000-2500 rpm under light load. Rattle is loudest in third gear at 2200 rpm. Service technician duplicated the engine rattle and found damage to cylinders 5-8 and submitted his report along with photos to ford. The technician recommended full engine replacement. Ford only approved a new short block. |
| Category | Engine |
| Date | Apr 30, 2018 |
| State | MI |
| Description | 2018 mustang gt with manual transmission. Engine stalls when shifting into neutral (manual trans) at higher engine speeds. For example, coming up to a red light (was traveling approx 50mph) or while exiting the freeway (was traveling 65mph and then was turning around an off-ramp). Has occured at any driving speed (if revving engine at full stop, or while traveling). Stalling does not occur if the transmission remains engaged while slowing down. If I shift to neutral when the engine is near it's normal idle speed (500 rpm after warm-up), it will not stall. The problem only occurs when shifting to neutral above ~2,000 rpm, and only after the engine is warmed up. The problem was present from the time the vehicle was brand new. At 1500 miles I returned to the dealer and was able to successfully reproduce the issue together with the service advisor. In some instances, the engine speed will drop below idle speed and then will recover and not stall. I made a recording of the can bus to try to diagnose the issue on my own, which is available upon request. It seems that the engine controller is requesting more torque from the engine when the speed drops, but the throttle will not respond to the request and the engine will stall. No dtcs or warning lights were given to indicate that there was an issue. No modifications were made to the car, and is in completely 'stock' condition. |
| Category | Service Brakes |
| Date | Apr 19, 2018 |
| State | NC |
| Description | The collision avoidance system has braked hard on me three (3) times when there wasn't a car in front of me. The first time a car had already turned right onto an intersecting street, the second time a car had turned left into a driveway and the driver was already getting out to get his mail, and the third time a car had stopped in the left turn lane and I was approaching in the lane next to it. I'm concerned that this may cause the car behind me to rear end me since the cars weren't near me and there was no reason to brake. On 3/15/18 I took the car to the service department of crossroads ford in wake forest, nc (ref. Invoice no. Focs964640) who examined the car and determined "cruise control working as designed at this time." |
| Category | Unknown Or Other |
| Date | Jan 25, 2018 |
| State | MD |
| Description | 2018 mustang gt brand new less than 300 miles. During the course of driving one morning the car engine shut off 7 times while the car was being driven. Brought the car back to the dealer who was able to recreate the condition and subsequently determined that the problem was a defective throttle and it needs to be replaced. Was told by the dealer that ford has a backlog and would take three weeks to get the part and the car fixed. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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I have a ticking sound under the hood. I have been tildes it mite be my lifts . It has 100,000 miles on it.