2014 Jeep Grand Cherokee Top 3 Complaints and Problems – Is Your Car A Lemon?

Transmission, Electrical and Engine issues among the top complaints received by the NHTSA from vehicle owners

The Jeep Grand Cherokee has been one of the most popular SUVs in America since its introduction in 1993. However the 2014 Jeep Grand Cherokee , according to owner submitted complaints to the NHTSA, suffers from numerous problems, some of which are dangerous. It is especially well known for having transmission, electrical and engine issues.

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Modern vehicles have systems designed to prevent the transmission from being left in neutral. When those systems fail, injury and death can result. That’s exactly what happened with the 2014 Jeep Grand Cherokee.

Transmission unexpectedly shifting into neutral

In 2016, owners filed a class action lawsuit against Jeep’s parent company, Chrysler. As a result,a recall was issued on certain 2014-2015 Jeep Grand Cherokees. The problem involved drivers thinking the Jeep Grand Cherokee was in park when it was actually in neutral.

Chrysler determined the problem was with the transmission control module (TCM). The TCM is the computer that controls the transmission. The solution was to reprogram the TCM. Unfortunately, by a time the recall was issued, injuries had already occurred. Star Trek actor Anton Yelchin died when he exited his Jeep, thinking it was in park. The vehicle was really in neutral and it came careening toward him, pinning him against a wall.


The 2014 Jeep Grand Cherokee was offered with three gasoline engine options. These include a 3.6L V6, a 5.7L V8 and a 6.4L V8. Unfortunately, all three engines are plagued by the same major problem – faulty lifters.

The diesel-powered Grand Cherokee has fared no better. It’s the subject of a class action lawsuit for alleged emissions cheating.

Multiple Displacement System (MDS) Lifter failure

For better fuel economy, the gasoline-powered Jeep Grand Cherokee uses a Multiple Displacement System (MDS). MDS provides deactivation of certain cylinders when optimum engine power isn’t needed. This design requires unique hydraulic lifters that collapse when the cylinder is deactivated. The problem is, these lifters often fail and end up digging into the engine camshaft. This results in extensive engine damage and sometimes complete engine failure.

Diesel emissions scandal

In early 2017, the U.S. federal government filed suit against Chrysler. The government alleged the automaker cheated on its diesel emissions tests. According to the Fed, Ecodiesel Grand Cherokees have software designed to cheat emissions tests. Chrysler has denied the charges, saying there was never an attempt to create emissions cheating software. Yet, the company hopes to be able to use updated software in the 2017 vehicles to address concerns over 2014-2016 diesel vehicles.

Electrical System

Modern vehicles are full of sensitive electronics – and the Jeep Grand Cherokee is no exception. This late model SUV has many computers onboard and tons of wiring. Not surprisingly, there are problematic parts of the Jeep’s advanced electrical system.

Alternator failure

The Alternator is the focal point of a vehicle’s electrical system. Not only does the alternator charge the battery, but it supplies power to the vehicle’s electrical system when the engine is running.
Chrysler issued a recall on the 2014 Jeep Grand Cherokee for unexpected alternator failure. Since the alternator supplies power to the entire vehicle, this problem has the potential to make the Jeep unsafe. A failed alternator can cause the vehicle to stall. Plus, this particular alternator may short, causing a fire.

Inoperative wipers

On the 2014 Jeep Grand Cherokee, the body control module (BCM) is in charge of the wipers. The BCM is the computer responsible for control of body-related components. A bad ground strap on the Grand Cherokee can cause problems with the BCM, resulting in operative wipers. This can be an extreme safety concern if the wipers fail in bad weather, impeding visibility.

Your Lemon Law Legal Rights

Think you have a lemon? Sit back and let the experts work aid your lemon at no cost to you. The law makes Chrysler Jeep pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.

Lemberg Law are Lemon Law experts and can help you get Lemon Justice – absolutely free! Fill out our form on this page for a no-obligation case evaluation, or call toll free 475-277-2200.

Brian Jones

About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

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  • Disappointed J

    Late model Jeeps are made like garbage. The dealership service employees are a-holes which does not help either. I bought my 2014 Grand Cherokee Limited with 31k miles in April, 2017. I bought this car over a 2013 BMW 535XI which would have obviously been the better choice. There has always been some sort of issue since the late 30s of mileage. Now, 27 months and 16k miles later the issues are getting worse. The transmission doesn’t shift smoothly anymore, I hear a ticking noise from the front end and I even had to replace my entire shifter for $1,200 and these jerkoffs wouldn’t give me f-ing penny! I am in college and starting a real estate investing business and buying a new car would hinder the start of my new business.

    I am VERY disgusted with Chrysler and the morons that are employed at the dealerships. I remember the older Jeeps (2013 and older) were INDESTRUCTIBLE, they would go and go and go!

  • Kelli

    I have the 2014 Jeep grand Cherokee Summit Diesel I have had it for 3 years now and this last year of this is kicking my ass because everything is going bad . First is the u conect problem it never really gets fixed they say it is but always goes back to not working . Second problem was my windshield wipers work when they want and high beems never work correctly sensors just do not seem to pick up cars or rain correctly. My new problem and in the shop now it won’t start I push the start and nothing the jeep thinks its running but it not . I got rid of a BMW X 5 for this jeep because I didn’t want the problems of the BMW but now i see jeep is far worse. I will never buy a Jeep again.

  • Kevin

    I purchased my 2014 Jeep GC Limited in June 2017 w/ 40,000 miles on it (certified), 52,000 mi currently, no problems so far-how can I forestall or pin point/detect any of the above problems mentioned above in the threads before the damage the SUV?-thx

  • Lea M

    I have a 2014 Jeep grand Cherokee that constantly needs parts. Now my left blinker doesn’t work and they are telling me that it’s $600 to replace it The back Leison plate bulb was $200 to replace They make these things so the individual person cannot repair them on their own I cannot afford to keep doing these things $600 to replace blinkers is insane.

  • Luzuko N

    In 2017 my wife was on the road on my 2014 jeep grand cherokee. Suddenly the brakes failed and the fluid was leaking. The dealer towed the vehicle and the brake booster was replaced. Currently there is a slight kick on the gearbox whenever I accelerate or decelerate.

  • James W

    I purchased my 2014 Grand Cherokee Overland 12/18. The engine has just started ticking in an awful way. (97k miles) Of course, the manufacturer states my factory warranty coverage has JUST expired, and I’m on my own. They explained to me that my vehicle was manufactured at a different location so there is no correlation to the problem of the previous 3 year run that has rendered them to extend the warranty to 7 years/ 150k miles. I’m not convinced. This is obviously an ongoing issue with this run of vehicles. What are our options as far as a class action lawsuit to protect the 2104 owners?

  • Shantele G

    I have a 2014 grand Cherokee overland. I have a blind spot sensor needs service alert that comes up and the radio volume goes out but the radio stays on and my if the sensor alert is on the left gate does not open. It is intermittent so the dealer can not get it to do it when it is there. Once the sensor alert goes off the volume comes back on and the lift gate will open. So annoying that no one can figure it out!!! Help! So many issues with this thing and I will never buy a jeep again!!!! I can’t sell it cause can’t get enough for a trade in to pay the loan and I would not feel very good about private sale. It’s a lemon!!!

  • Ira B

    I am the only owner of my 2014
    diesel Jeep Grand Cherokee and last year I have had engine problems with it. The problems have been with the diesel engine. The first problem started when I made a left hand turn and the car decelerated and started bucking when I gave it more fuel. It was towed to the Jeep dealer where they had it for over 6 weeks trying to get to the problem. They had Chrysler corp involved in trying to remedy the problem. I got the car back and started to drive it from the dealers home when the engine light came on, AI returned ti and they kept it for a few more days and returned it to me thinking they fixed the problem, Within the week the car engine light came on and back to the dealer for two more weeks and then returned to me. A few weeks after that the engine light came on and then in two days it went off. A month from that problem light coming on and then going off the engine light is on again and we are not near a reputable dealer to have them look at the engine and try to fix it. What are my recourse’s with Chrysler jeep to get this item repaired or have the care replaced by
    Chrysler since no one will buy a car with an engine warning light and they certainly will not give us a fair market value on a trade-in.

  • Paula

    I have a 2014 JEEP GRAND CHEROKEE OVERLAND. I purchased the vehicle Dec 08,2013. I now have 54,700 miles and recently it went into the JEEP dealership in Walnut Creek, Ca for an oil change on 1/27/18. I was advised by the service technician my radiator had a crack and needed to be repaired. Unfortunately, my Mopar 5 year warranty expired in December 08, 2018 which covered up to 60,000 miles but the warranty expired because I reached the life of the warranty. Anyhow, the radiator was not covered and I had to pay out of pocket. :(. Then on 1/24/19 the JEEP was hesitating and was misfiring. I took it into the JEEP dealership and it was diagnosed with a faulty coil that had gone bad. MY JEEP has within the last month had two major issues and I’m concerned since an extended warranty on a used vehicle is pricey should I sell before more major issues or concerns start occurring? Would love to hear from anyone that could leave me with some insight. Sadly, I like my JEEP but worried that this could be the beginning of a costly up keep. Thank you for your time.

  • Tracy P

    My 2014 Jeep is kicking and has a loud ticking sound. No warranties! What can I do about it!

  • whitted

    I purchased my 2014 Jeep in December 2018 and in less than 30 days my vehicle started to jerk and act as if it was gonna cut off. I took it in they couldn’t find anything wrong. Since then my vehicle works one day and the next day it doesn’t want to start. I purchased a battery because they said the battery was bad. It’s still doing the same thing. My wiper blades turn on by themselves. All the lights on the dashboard light up from service transmission to telling me I’m in park when I’m driving the vehicle. I’ve taken it to the dealer several times for them to tell me nothing is wrong with my car but I cant drive it because it will not start up. My key fob is not recognized in the car, I took my car to a different carshop not the “dealer” they told me that its the computer control module. I was told from my extended warranty company that’s covered however the total cant exceed the amount of the car and since I have 14 modules no guarantee that I will not come out of pocket. I’m still paying a car payment on a vehicle I have not been able to drive for months.

  • Andrea M

    I bought my 14 grand cherokee Oct of 17 as well. Just took it in for ticking sound and had to get new risers, lifters, intake valves, and cam shaft replacement. All covered under warranty.


    I purchased my 2014 Jeep Grand Cherokee the same month, 2017 and it too is making a gawd awful ticking sound. After reading a lot about this issue, it is definitely disheartening to read about. I am in the process of filling out this form attached to this website.

    I took my Jeep in for repair yesterday 11/7/18. They are trouble shooting it to find the ticking/tapping problems for my extended warranty to pay. Will the manufacture pay for my rental car, current repair, loss wages and future repairs? I do not see this on the NHST website for a recall, and the dealership said it is not for my VIN number…BS…

  • Cassie B

    I purchased my 2014 Jeep Grand Cherokee the same month, Oct. 2017 and it too is making a gawd awful ticking sound. After reading a lot about this issue, it is definitely disheartening to read about. I am in the process of filling out this form attached to this website. I wish you good luck.

  • Brandon Q

    I purchased a 2014 Jeep Grand Cherokee back in October 2017. I understand there is a manufacturing defect with this vehicle. the problem I am having are the lifters all starting to become worn prematurely, they are making a sound that is not normal. Through research I have discovered that others are having problems with the same issue. I would like to know if anything can be done. thanking you in advanced.

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