Failed a Verizon Wireless Background Check?

You can dispute your report, or even sue, if an employment screening error cost you the job. No out of pocket expense for you.

Updated on Author: Sergei Lemberg

Updated on Author: Sergei Lemberg

Verizon Wireless runs background checks on applicants, but what happens if you are rejected? If you just ignore it, you may keep having the same problem because false information or errors may stay on your report. You have legal rights under the Fair Credit Reporting Act (FCRA) to fix those mistakes or even sue for damages.

Does Verizon Wireless Perform Background Checks?

Yes. There is plenty of anecdotal evidence online indicating that Verizon Wireless requires background checks for job applicants. Anecdotal evidence also indicates that the company uses another company called A-check to conduct the reviews. Past applicants have noted that these pre-employment background checks are comprehensive, and that they cover each applicant’s job history, education and criminal history (if any).

Because the background check required by Verizon Wireless is conducted for employment purposes, the Fair Credit Reporting Act (FCRA) affords you certain legal rights. These are: the right to be told if information from a background check has been used against you; the right to know the contents of the background check report; and the right to contest inaccurate or outdated information.

Within this context, it is important to note that state laws pertaining to the use of information about arrests vary. However, federal law excludes information about arrests that occurred more than seven years ago from background check reports unless the annual salary for the position you are seeking exceeds $75,000. There is no time limit for conviction records.

You should also be aware that if Verizon Wireless uses another company to run background checks, it must have your written consent first.

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Verizon Wireless and Big Retail

Verizon Wireless is a subsidiary of Verizon Communications. As such, it is recognized as one of the top telecommunications companies in the United States.

Verizon Wireless focuses on the sale of mobile phones and related products and services. In addition to making wireless devices available to its customers online, the company has more than 2,300 brick and mortar stores located throughout the United States and employs 30,000 people.

Benefits of Working At Verizon Wireless

Verizon Wireless routinely hires people to fill retail positions . Specifically, the company is often in need of retail sales representatives or “solution specialists.” These entry-level employees work in Verizon Wireless stores located in shopping centers and malls . In these positions, employees are responsible not only for generating sales, but also for creating brand loyalty. Job applicants with prior retail experience and an interest in technology may also be interested in management positions within the company’s retail division. Pay varies by position.

As a Verizon Wireless employee, you may also qualify for certain benefits . These typically include different types of insurance coverage, retirement plans, employee discounts, paid time off and tuition assistance.

How Do I Qualify To Work For Verizon Wireless?

You must be at least 18 to work at Verizon Wireless. Beyond that, requirements vary according to the position you are seeking.

To secure a job as a retail sales representative , for example, you must have a high school diploma, GED or college degree. Additional requirements for this particular position include prior work experience (at least one or two years); prior customer service or sales experience; and experience working in or familiarity with a commissioned-based sales environment.

And they’ll also run a background check on you….

What are my Background Check Disclosure and Consent Rights?

You have a right to know if an employer will use information from a background check against you and an employer cannot obtain background check information without your express written consent.

A background check company cannot hand over your information to an employer unless the employer certifies that: (1) it has “clearly and conspicuously” disclosed to you in a separate document that it may obtain a background check; (2) you have authorized it to get the background check; and (3) it will provide you with advance notice of any adverse action based in any part on the background check report, a copy of the report, and a summary of your rights under the FCRA.

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Verizon Wireless Background Check Complaints

To date, there does not appear to be any readily available public information about lawsuits or other serious complaints pertaining to Verizon Wireless background checks. However, contributors to several online employment forums have expressed concern about the amount of time it takes and the thoroughness of the review.

In one case , an applicant said he received a conditional job offer pending the outcome of the background check. After waiting for 10 days as directed by a recruiter, he still hadn’t heard anything, and was nervous about the lack of news. Specifically, he said he was concerned because he had heard that A-check does comprehensive background check reviews and that it often requires additional information.

You Received A Pre-Adverse Action Notice From Verizon Wireless. What Are Your Legal Rights?

By law, anyone who uses the information in a background check report to screen job applicants must let any applicant know when they didn’t get the based on the information in the report.

This means you have a right to see what is in the background check. Depending on your specific circumstances, you may also be able to sue the company that requested the background check and rejected your application, or the company that issued the background check report

Your Right to an Accurate and Legally-Compliant Report From Verizon Wireless

A background check company must take reasonable steps to ensure its report is as accurate as possible.

The FCRA also puts limits on the negative information a background check report can include. A report cannot list civil suits, judgments, arrest records, paid tax liens, accounts in collection or most other negative information (except criminal convictions) after 7 years, or bankruptcies after 10 years. It also cannot list expunged convictions

Your Right to Dispute an Unfair Background Check Report from Verizon Wireless

If you don’t get a job because of information on your background check report, you are entitled to a copy of the report. You also have the right to dispute the report if it has errors or includes information it shouldn’t.

If you dispute your report, the background check company must investigate and correct any errors within 30 days.

Were You Harmed By False Information or Errors In Your Verizon Wireless Background Check Report?

Often, whether you get hired or promoted depends on the information gleaned from an employment background check. A background check can come in many shapes and sizes. It may be as simple as verifying your social security number. Or it may include a detailed report of your credit and criminal history, or even information gathered from interviews of your friends and neighbors about your character and reputation.

Whatever the scope of the background check, the FCRA sets strict standards for how employers background check companies get consent for and conduct background checks, and what they can do with the information they find.

If a background check commissioned by Verizon Wireless fails to meet those standards, the FCRA affords you a number of rights.

Your Right to File A Lawsuit Against Verizon Wireless if your report includes inaccurate or illegal info

If you lost out on a Verizon Wireless job or were suspended or fired because a background check report included inaccurate or illegal information, you may be able to sue in federal court. If you sue and win, you may be entitled to your actual damages or statutory damages up to $1,000, plus punitive damages, attorneys’ fees, and court costs.

Ready to Assert Your FCRA Rights?

Fired or Not Hired Because of an Unfair Background Check? If so, you’re in the right place.

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Our mission is to fight for your rights. ✊

If you’re ready to assert your rights and fight incorrect information in your background check, we can help you get justice. Complete our form for a FREE case evaluation, or call 844-685-9200 NOW. 

Sergei Lemberg

About the Author:

Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."

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