Rapid Recovery Solution Inc or RRS is a third-party collection agency based in New York. RRS has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including harassment and failure to verify debts. If you have been contacted by RRS, make sure you understand your rights before taking action.
The harassing company pays our fees.
They’re legit. According to the Better Business Bureau (BBB), Rapid Recovery Solution, Inc. was founded in 1999 and incorporated in 2006. The BBB established a profile page for RRS in 2007. RRS is listed as a collection agency. Buzzfile estimates RRS’s annual revenue at $8 million and the size of its headquarters staff at 75 employees.
According to its website, RRS “is an experienced debt collection agency committed to helping hard-working business owners and accounts receivable departments collect the funds that are rightfully theirs.” RRS is “committed to helping people recover their lost funds after debtors refuse to pay or are difficult to contact…by working quickly and efficiently with an aggressive approach that complies to regulations and standards.”
The RRS website does not provide specific information about its client base, although it does indicate that its collection staff is qualified to collect both consumer and commercial accounts. As a full-service agency, RRS offers a range of services, including online reporting; online placements; prompt remittance; low rates; a highly trained, professional staff of debt collectors; competitive recovery ratios; free demand service; customized outsourcing; bonded collection attorneys; dedicated customer service; and 13 years of industry experience.
The RRS website states that it “takes all federal and state laws very seriously, … follows the FDCPA, … and is HIPAA compliant.” However, their website does not include an easily accessible consumer resources page with links and references to consumer protection laws and enforcement agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
As of April 2018, the BBB has given Rapid Recovery Solution a rating of F. The BBB has closed 20 complaints against RRS in the preceding 3 years, with 3 complaints closed in the past 12 months. Most of those complaints alleged problems with billing and collections, although several consumers also complained about problems with customer service and product delivery. The Consumer Financial Protection Bureau (CFPB) has not posted any complaint data about RRS. Justia lists at least 3 cases of civil litigation involving RRS.
Rapid Recovery Solution, Inc.
25 Orville Dr.
Bohemia NY 11716
Telephone: (631) 776-8109
Website: http://rapidrecoverysolutions.com/
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely RRS would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
Get Free BBB A+ Attorney. Call 475-277-1600 NOW
Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. Here are some Sample Cases filed in Federal Court
The BBB has posted an Alert to Rapid Recovery Solution’s profile page that warns site visitors of an emerging pattern of complaints. The Alert reads as follows:
“BBB files indicate a pattern of complaints concerning the servicing of client accounts for Rapid Recovery Solutions, Inc (RRS). Consumers are complaining to BBB about the issues they experience after making an agreement with RRS to assist with debt collection. Many complaints allege communications problems with the company, specifically not receiving a regular statement or account activity report from the company, and difficulty reaching the company to obtain updates on their account or payment status. In addition, some consumers are reporting extended delays in receiving payment of recovered monies, beyond the agreed upon time frame for remittance.”
In January 2010, in United States District Court, Eastern District of New York, a judge issued a Memorandum of Decision and Order in a case alleging Rapid Recovery Solution had violated the FDCPA. In this case, the plaintiff’s complaint asserted, “among other claims, that … RRS made threatening and abusive phone calls.” The plaintiff had been employed at a telecommunications company and had purchased two cellular telephones. She kept one and gave the second one to her mother. Bother were for personal use. She quit working at the telecommunications company where she had purchased the phones after a dispute with her employer. Subsequently, the telecommunications company hired RRS to collect a delinquent debt in connection with the telephones. The plaintiff alleged that during attempts to collect the debt, RRS representatives “made a sexually suggestive comment; …impersonated an attorney; and… impersonated a police officer.” Attorneys for RRS attempted to argue that the charges should be dismissed because the debt they were collecting was not a consumer debt as defined by the FDCPA. The court disagreed and denied Rapid Recovery Solution’s motion to dismiss the plaintiff’s complaint.
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
Your debt harassment checklist:
“I would recommend your company to anyone. You have the debt collectors off my back, and I will finally see the light at the end of the tunnel. Throughout the entire procedure your employees were courteous and professional. I was blown away by their efficacy also.”
“Thanks to the staff at Lemberg Law, I have peace of mind again. They worked quickly to find the harassing calls were super considerate when I talked with them. I love the hard work”
“I was almost going nuts receiving calls every afternoon from a person using profane language to push me to pay debts I don’t owe. Someone I trust referred me to Lemberg Law, and I don’t regret having contacted them. The attorneys were very kind and always available when I needed them.”
“Thank you for standing with me Lemberg Law. I was so afraid I could lose my job because of a caller who called my job number 4 hours straight back to back. He not only harassed and threatened me but also abused workmates who received the call when I wasn’t around. Since I solicited for your services, I’ve had a peace of mind, and I’m happy because of the few dollars I got as a settlement.”
We can absolutely help. Call us today.
Share your story
Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.
Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
See more posts from Sergei Lemberg
RRS has been hounding me for a debt that is not mine. I didnt sign the contract that they are trying to say needs to be paid. Ive been called and shouted at. Ive been threatened. And I have a boat load of emails saying that if I dont pay NOW there will be thousands of dollars in legal fees added to my existing bill that isnt even mine. I dont know what to do. I contacted my date attorney general. Now Im contacting you. Please help me.
I received this email ”
CREDITOR: RAPID RECOVERY SOLUTION
This Proceedings issued on you Docket no: 4**** with one of Rapid Recovery Solution Inc. Company in order to notify you that after making calls to you on your phone number we were not able to get hold of you. So the accounts department of Rapid Recovery Solution has decided to mark this case as a flat refusal and press legal charges against you.
CASE NO: BSE9****/******
AMOUNT OUTSTANDING: $954.88
We have sent you this warning notification about legal proceedings on February,2016 but you failed to respond on time now it’s high time if you failed to respond in next 24 HOURS we will register this case in court. Consider this as a final warning. And we will be Emailing/ Fax this issue to your current employer to make sure they take strict actions against you. Your salary and all your wages confiscated.
Do revert back if you want to get rid of these legal consequences and make a payment arrangement today or else we would be proceeding legally against you.
And we apologies that this notification will also sent to your current employer. The opportunity to take care of this voluntary is quickly coming to an end. We would hate for you to lose the option of resolving this before it goes to the next step which is a Lawsuit against you, but to do so you must take immediate action.
We will be forced to proceed legally against you and once it is processed the creditor has entire rights to inform your employer and your references regarding this issue and the law suit will be the next step which will be amounting to $6300.00 and will be totally levied upon you and that would be excluding your attorney charges. If you take care of this out of court then we will release the clearance certificate from the court and we will make sure that no one will contact you in future.
Please let us know what your intention is by today itself so we can hold the case or else we will submit the paper work to your local county sheriff department and you will be served by court summons at your door step.
WE MAY REPORT INFORMATION ABOUT YOUR ACCOUNT TO CREDIT BUREAUS. LATE PAYMENTS, MISSED PAYMENTS, OR OTHER DEFAULTS ON YOUR ACCOUNT MAY BE REFLECTED IN YOUR CREDIT REPORT.
IF YOU WANT TO RESOLVE CASE OUTSIDE OF COURT THEN CONTACT US.
Sincerely,
R**** A*****
Rapid Recovery Collection Inc.
All they do is threaten, & harass and try to intimidate people by scaring them.
I have not received phone calls. I actually recieved emails. All of which I have. I was threatened with lawsuits and arrest. I negotiated a payment with them and was sent a separate email sending me to a PayPal account to make payment to. I asked for the name of the original creditor and original amount owed before I paid. None was ever given and I can’t even verify that it is an actual debt I owe. Could not ever find RRS on my credit report.