Paramount Recovery Systems LP is a debt collection agency which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
Who is Paramount Recovery Systems?
Paramount Recovery Systems , LP is a third-party collection agency based in Texas that specializes in medical debt collection. Paramount has received many consumer complaints alleging violations of the Fair Debt Collections Practices Act (FDCPA) such as failure to verify debts, false statements, and attempts to collect debts not owed.If you are concerned because you have been contacted by this debt collector, make sure you understand your rights before responding.
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Is Paramount Recovery Systems a scam?
They’re legit. According to the Better Business Bureau (BBB), Paramount Recovery Systems, LP is a legitimate collection agency, founded and incorporated in 2001 in Texas and is currently located in Waco. The BBB established a profile page for Paramount in 2002. Buzzfile estimates Paramount’s annual revenue at $2.6 million and the size of its headquarters staff at 40 people.
Who does Paramount Recovery Systems collect for?
Paramount Recovery is a third-party debt collection agency specializing in medical debt collections. Paramount services debt from dental offices, hospitals, private medical practices, and emergency service providers. Representatives are trained third-party collection agents who use technology-assisted skip tracing, letter writing campaigns, and call centers equipped with “collection-based” predictive dialing systems. Each client is assigned a team of collectors led by a senior-level manager who monitors “key performance indicators” and monthly feedback to identify the reasons for delayed payments.
Paramount cites compliance with the Fair Credit Reporting Act (FCRA), the Fair Debt Collections Practices Act (FDCPA), and all local and state regulations. Their Resources page includes links to many outside sources of legal, financial, and governmental information.
Although Paramount Recovery Systems certifies its collectors in customer service and sensitivity training, they take an aggressive approach to medical collections. They advertise a policy of viewing medicine, healthcare, and emergency services not as a necessary public service, but as a business like any other. For example, they are committed to emergency department physician collections that provide “superior customer service; [d]eliver decision-ready information…so you can run your business better; and [m]eet or exceed your debt recovery goal.” Paramount’s effective management of “credit functions…translates into higher profits for your business…to help increase cash flow and profit.”
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
How many complaints are there against Paramount Recovery Systems LP?
The BBB has closed 45 complaints against Paramount Recovery Systems in the past three years, with 31 closed in the past twelve months. Most of the complaints allege problems with billing and collection, with 5 complaints alleging problems with customer service. The BBB has given them a rating of B+. The Consumer Financial Protection Bureau (CFPB) has logged 47 complaints against Paramount since June 2015. Justia lists at least 5cases of civil litigation in which Paramount was named as a defendant.
Can Paramount Recovery Systems Sue Me or Garnish My Wages?
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely Paramount Recovery would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
The Consumer Financial Protection Bureau (CFPB) posts the details of consumer complaints who allege violations of consumer protection laws such as the FDCPA. Following are some examples of complaints consumers have alleged against Paramount. In June 2017, a complainant contacted Paramount about negative items that appeared on his credit report. Paramount helped him determine that the items were the result of emergency room visits, but the complainant said he had no knowledge of the charges because he had insurance and the location of the emergency rooms was neither close to his residence nor in his provider network. The complainant alleged that a Paramount representative hung up on him when he requested copies of the bills and that the documentation he did finally receive appeared fraudulent and was missing key information. In April 2017, a complainant’s annual credit report review revealed negative items reported by Paramount. She was unaware of unpaid medical bills, so she contacted Paramount for verification. Paramount sent several pages of documentation that “shocked and outraged [her] by the amount of private medical information provided.” She confirmed that “in certain circumstances limited information can be provided in an attempt to collect…a debt,” but insisted that the information contained in the documentation she received went “far beyond that and is a serious violation of her rights under HIPAA.” She claimed the information included “detailed information about [her] medical conditions, doctors, insurance, procedures, symptoms…religion, her husband ‘s information, as well as information to contact [her] husband ‘s employer.” Furthermore, “none of the documents…contained her authorization for [her] medical provider to release any information to a 3rd party company.” In both cases, the CFPB indicates Paramount believed itself to be acting appropriately as authorized by contract or law.
Paramount Recovery Systems Calling You?
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Can I sue PRS for harassment?
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
“We realize that ours is only one little case among many — and a lot more serious — but are heartened by the fact that you accepted it represented us with a professionalism that belied the dollar amount.”
“I am so blessed that through this dreadful, terrifying encounter, your company was there to help me. I can not thank you enough”
“Never did I feel anything less than your most important customer. I love your service, and wish that more people were aware that there was a remedy for these vile creatures that call themselves collectors. Do not get me wrong, I pay my debts, or at least attempt to, but those agencies are aware of what they’re doing is illegal and know that the person on the other end of the line probably does not know that.”
Can You Help Me Delete Paramount Recovery Systems from My Credit Report?
Chances are good that we can help. Call us today and we’ll explain.
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About the Author:
Sergei Lemberg is a lawyer whose practice focuses on consumer law, class actions and personal injury litigation. He has been repeatedly recognized as the “most active consumer attorney” in the country. In 2020, Mr. Lemberg represented Noah Duguid in the United States Supreme Court in the case entitled Duguid v. Facebook. He is the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.