Northland Group Collection Complaints?

We help consumers who have complaints about collection harassment.

Updated on Author: Sergei Lemberg

Updated on Author: Sergei Lemberg

Northland Group
Northland Group Inc is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.


Who is Northland Group?

Northland Group Inc is a debt collection agency operating out of Edina, Minnesota. It started in 1982 and collects on behalf of the automotive, credit card, mortgage, student loan, telecommunications, and utilities industries. They also collect on behalf of debt buyers like LVNV Funding.

Have questions? Call us now at 475-277-1600 for a Free Case Evaluation.

Our services are absolutely FREE to you.

The harassing company pays our fees.

Is Northland Group a scam?

They’re legit. Northland Group is a legitimate national debt collection agency specializing in the late-stage receivables, and works on behalf of debt buyers, those who make and service student loans, and other providers of credit. They operate through a wide range of methods, including direct mail correspondence, follow-up and tracking with each mailing, and contacting consumers via telephone and email.

They use different analytic techniques to determine the best consumers to pursue for collections, and boasts of their high “netback,” focusing on maximizing recovery as efficiently as possible. Northland group also argues that they stay current with and even influence the development of industry rules and standards. They start with consumer mailings, track those mailings, and follow through with more mailings, and also call consumers in an effort to collect debt.

If you’ve suffered from NG debt harassment, you do have options. Under the law you can recover up to $1,000 for violations of the FDCPA, and $500 to $1,500 for each cell phone robocall.

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today!  There is no charge unless we win.

How many complaints are there against Northland Group Inc?

As of April 2017, the Better Business Bureau reported 91 closed Northland Group complaints within the previous three years, including 16 closed Northland Group complaints within the previous 12 months. The BBB gives Northland Group an A+ rating. In addition, Justia lists 53 Northland Group complaints filed in federal court in the past year alleging violations of the Fair Debt Collection Practices Act. Furthermore, the Consumer Financial Protection Bureau (CFPB) lists 64 closed complaints for 2016.

Contact Information

Northland Group, Inc.
7831 Glenroy Road
Edina, MN 55439
Phone Number: 800-800-8191
Website: http://www.northlandgroup.com/

Can Northland Group Sue Me or Garnish My Wages?

It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely Northland would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!

Get Free BBB A+ Attorney. Call 475-277-1600 NOW

Unlawful Debt Harassment? Learn the Law & Sue the Collector.

Can you help me file a No Fee Lawsuit against Northland Group?

Absolutely. Here is a Sample Case Filed in Federal Court

In 2015, the Sixth Circuit Court of Appeals reversed a lower court decision in Buchanan vs. Northland Group, a putative class action that alleged the debt collection agency violated the Fair Debt Collection Practices Act. The court’s ruling noted that Northland Group had made a “settlement offer” to the consumer to resolve an unpaid debt without telling her that the debt was past the statute of limitations and was legally unenforceable. The consumer claimed that Northland Group’s letter falsely implied that it could take her to court over the debt. The consumer argued that the settlement offer didn’t disclose that the debt was time-barred or that making a partial payment would restart the clock on the statute of limitations. In its decision, the appellate pondered the legalistic connotations of “settlement, as well as research done about consumer assumptions about time-barred debt. The court remanded the case back to district court for further proceedings.

Northland Group Calling You?

Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).

But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.

Consumers have reported this agency harassing them from the following numbers:

  • 216-672-5007
  • 216-672-5042
  • 216-672-5073
  • 800-942-1572
  • 866-292-2446
  • 866-550-6858
  • 866-573-0905
  • 866-572-8957
  • 866-602-5998
  • 866-611-5399
  • 866-613-2091

Want to Stop Northland Group Debt Collection Harassment Now?

Your debt harassment checklist:

  • You are receiving multiple calls per week from third party collection agencies
  • You are receiving early morning or late night calls from debt collectors
  • You are receiving calls at work from a debt collection agency
  • Debt collectors are calling your friends, neighbors, or coworkers
  • Collectors are threatening you with violence, a lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

Read more about your rights

What Our Clients are Saying

“Thank you, and your firm, for your representation in this matter. I sincerely appreciate your efforts as well as the end result.”

“We were so impressed with how the attorney listened to us and understood the position we were in. Thank you for stopping the calls. The check was a nice bonus, but mostly we’re glad we’re not being hounded anymore.”

“Thanks again for your assistance in bringing this case to an amicable close. You were quick, efficient, and so professional. The last time I had to have an attorney for a civil matter, it was not a pleasant experience, so I truly appreciated you! I will definitely refer your name should I be asked.”

Can You Help Me Delete Northland Group from My Credit Report?

The short answer is yes. We can help. Call us today.

Share your story

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

Sergei Lemberg

About the Author:

Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."

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6 COMMENTS
  • Ruby S

    Robo call to my cell phone, agent refused to identify herself other than the name Sasha. I had to Google the phone number to find out who was calling. All of my credit accounts are up-to-date and none have been sent to collections. I have no idea why these people are calling me and I refuse to give them any personal information.

  • John M

    This company has been calling me ever since I got this phone number asking for a Jerry J. I’m not Jerry J. and I’ve had this number for over a decade, meaning They have been calling the wrong person for 10+ years.

    I’ve told them repeatedly I’m not Jerry, I don’t know Jerry, I’ve never met him or known anyone who knows him. I’ve told them not to call me again. I’ve told them to take my number off their records, which they said they had done. I’ve told them it’s harassment.

    They just called me again after not hearing from them for quite some time. This has been giving me stress ever since it started. I’ve wondered who Jerry J. is and I imagine he used to own this telephone number, but it is ridiculous that I have to go through this process.

    I feel like it would just cost a bunch of money to sue, but this is bothering me.

  • K.G.

    I got a call from at first a unknown number saying they calling from the courts and they are going to serve me court documents she than gave me a number telling me to call a Law office of Jane Northland Group…But when I look it up it was just listed to Northland Group they gave me a phone number I gave a account number. I called and the lady told me I’m going to be brought to court and sued and passage of check fraud they are also going to come to my job and serve me and they will have several different cases against.. All the time I was recording the conversation at the end I advised her the call was recorded. This is a violation and of my rights as a consumer and violation of the Fdcpa I fell very emotional and scared from their scare statics

  • Cassandra L

    Northland Group has been calling me and I’d like to seek advice on the best way to handle them. I don’t believe the debt they’re harassing me about is valid.

  • Eric C

    Northland group keeps harassing me and don’t even have my ss # on file they keep calling telling me they will remove me from their calling list they are relentless glad I don’t owe them my gosh I can’t imagine what that would be like

  • Lynn L

    Hi this company calls.me 4or 5 times a day I have asked them not to call on more than one occasion. To please take me off the calling list. They call at 8:55am and again all day then again at 845pm. Its hareassing and unnecessarily obtrusive. I have told them which is the truth i jave a sick parent at home and to please be respectful of our time in recovery. I just want them to stop.

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