Hemlane is one of numerous tenant screening background check agencies you’re likely to face during your search rental apartment search. Find out who they are, what they do, and what rights you have under the Fair Credit Reporting Act (FCRA)
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What is Hemlane.com?
Hemlane.com is a software platform for property owners, real estate professionals and tenants offered by Tenantopia, Inc., which was founded in 2015, and is based in San Francisco, California. The website offers tenant screening services to property owners and managers among other services. According to its website, Hemlane’s “smart algorithm provides an instant recommendation on whether an applicant should be accepted or politely declined.” Hemlane boasts that it “has nearly a 98% retention rate from its customers across the United States.”
The company’s tenant screening offerings include criminal record and sex offender searches, credit reports, and eviction reports.
Housing is a basic need. Whether you are approved to rent or lease a house or apartment often depends on the information learned from a tenant screening report. A tenant screening report can come in many shapes and sizes. It may be as simple as verifying your social security number. Or it may include a detailed report of your credit and criminal history, or even information gathered from interviews of your prior landlords, neighbors,or friends about your rental and rent payment history or your character and reputation.
Whatever the scope of the background check, the FCRA sets strict standards for how landlords and tenant screening companies get consent for and conduct background checks, and what they can do with the information they find.
If a tenant screening company like Hemlane fails to meet those standards, the FCRA gives you rights
If you feel you have been harmed by this Tenant Screening Agency, click 844-685-9200 ☎ NOW to call us or go ahead and fill out our Contact Form. We will fight for your rights. Our services are absolutely FREE to you.
What are my Tenant Screening Report Disclosure and Consent Rights?
You have a right to know if a landlord uses information from a tenant screening report against you and a landlord cannot obtain screening information from a tenant screening company unless the landlord certifies that it will only use the report for housing purposes.
If a landlord takes “adverse action” against you either by denying your rental application or imposing more stringent rental conditions on you (e.g., requiring a co-signer, a higher deposit or increased rent) based partly or completely on information in a tenant screening report, the landlord must give you notice of that fact. The adverse action notice must include the contact information for the tenant screening company and an explanation of your rights to dispute the report.
Your Right to an Accurate and Legally-Compliant Report
A tenant screening company must take reasonable steps to ensure its report is as accurate as possible.
The FCRA also puts limits on the negative information a tenant screening report can include. A report cannot list civil suits, judgments, arrest records, paid tax liens, accounts in collection or most other negative information (except criminal convictions) after 7 years, or bankruptcies after 10 years. It also cannot list expunged convictions
Your Right to Dispute an Unfair Screening Report from Hemlane
If your rental application is denied or a landlord or property management company imposes more stringent conditions on your application because of information in a tenant screening report, you are entitled to a copy of the report. You also have the right to dispute the report if it has errors or includes information it shouldn’t.
If you dispute a report, the tenant screening company must investigate and correct any errors within 30 days.
Your Right to Sue Hemlane.com if your report includes inaccurate or illegal info
If you were denied rental housing or subjected to more stringent financial or other conditions to rent a house or apartment because a tenant screening report included inaccurate or illegal information, you may be able to sue in federal court. If you sue and win, you may be entitled to your actual damages or statutory damages up to $1,000, plus punitive damages, attorneys’ fees, and costs.
Honest, hardworking people just like you who lost housing opportunities due to inaccurate or unfair tenant screening reports have already sued tenant screening providers like Hemlane for FCRA violations.
Many of those lawsuits allege that the tenant screening companies did not take reasonable steps to verify criminal background information and, as a result, falsely listed felony convictions, including expunged, outdated, or incorrect information, or misidentified the subject of the report. Some complaints allege that tenant screening reports contained inaccurate credit, eviction or other personal information, or that the tenant screening company was not responsive or did not properly handle disputes about inaccurate information. Some complainants have filed their lawsuits as class action complaints, on behalf of themselves and similarly situated people.
Ready to Assert Your FCRA Rights?
Denied Housing because of a Hemlane Tenant Screening Report? If so, you’re in the right place.
● Our 12-year track record of helping hardworking, regular people just like you speaks for itself. We have the experience, knowledge, and dedication to get you the best results possible. ● We’ve helped more than 25,000 consumers recover more than $50 million. ● We work to restore your reputation and get you the compensation you deserve. You focus on living your life. ● We care because we know what it’s like to lose out on a job because a faceless company didn’t follow the law. ● We will fight hard for you and won’t stop. We are not afraid to stand up to big, powerful companies. That’s what we do. ● It won’t cost you a penny out of pocket – you pay nothing until we win money for you.
Our mission is to fight for your rights. ✊
If you’re ready to assert your rights and fight incorrect information in your tenant screening report, we can help you get justice. Complete our form for a FREE case evaluation, or call 844-685-9200 NOW
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About the Author:
Sergei Lemberg is a lawyer whose practice focuses on consumer law, class actions and personal injury litigation. He has been repeatedly recognized as the “most active consumer attorney” in the country. In 2020, Mr. Lemberg represented Noah Duguid in the United States Supreme Court in the case entitled Duguid v. Facebook. He is the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.