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Updated on Author: Sergei Lemberg

Updated on Author: Sergei Lemberg

Financial Assistance IncFinancial Assistance Inc

Financial Assistance Inc is a debt collection agency which appears to have received a large amount of complaints alleging violations of the Fair Debt Collection Practices Act. Find out who they are, why they might be calling, and how you can stop them.



What is Financial Assistance Inc?

Financial Assistance Inc is a debt collector located in Bellevue, WA. It appears as though there are a variety of different complaints against Financial Assistance Inc alleging violations of the Fair Debt Collection Practices Act (FDCPA) including charging debtors with fraudulent debt and  incessantly harassing consumers. If you have been contacted by this debt collector, make sure you understand your rights before taking action.

Have questions? Call us now at 475-277-1600 for a Free Case Evaluation.

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The harassing company pays our fees.

Is Financial Assistance Inc a scam?

They’re legit. Financial Assistance Inc is a real business, and the alleged debt you may owed should not be ignored. Because of the collection company’s 35 years of business, Financial Assistance Inc can be awarded permissibility. Be conscientious about your debt and make sure to contact Financial Assistance Inc with any concerns or questions you may have.

In addition to the company’s 35 years of experience, Financial Assistance Inc has also received an “A” rating from the Better Business Bureau, though the collections company has not been BBB accredited. Additionally, according to the BBB, the collections company is headed by Mr. Gus Carlson, Vice President of Operations and Ms. Cella Heckman, Director of Operations. Lastly, According to dnb.com, Financial Assistance Inc has a total of 30 employees and sales of $2.92 million.

Financial Assistance Inc leaves a message to consumers and clients on their collections website regarding the company’s experience and professionalism. This paragraph reads, “Since 1986, Financial Assistance, Inc. has been working to resolve outstanding obligations for consumers and our clients. We are licensed to operate in all 50 states. We are prepared to litigate your debt, if necessary, to achieve a successful outcome. . . ” This collections company additionally lists a variety of affiliations including, “Washington Collectors Association, ACA International, and Northwest Credit Union Collectors Association.”

Who does Financial Assistance Inc collect for?

Financial Assistance Inc lists their “Industries of Success” on their collections website, writing, “Financial Institutions, Universities, Commercial Contracts, Property Management, And many others.”  This is the entirety of the information provided by this collections company regarding who they specifically collect for. Therefore, it is likely that your debt comes from one of these listed areas in collections. However, without knowing the company’s specifically clientele it is incredibly important that you verify your debt with Financial Assistance Ic and discuss the account. Acquiring this information is important because due to the outsourcing of debt, one collection account can turn into many reporting on your credit file if the debt is not dealt with.

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. Lemberg Law received an A+ rating from the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.

How many complaints are there against Financial Assistance Inc?

Financial Assistance Inc has received many complaints posted on the internet. First, on the BBB this collections company has received 15 complaints in the last 3 years, 7 complaints in the last 12 months, and 3, 1 star customer reviews. There are additionally 19 reviews posted on Google Reviews, awarding the collections company a mediocre 1.8 star review in total, as well as 9, 1 star reviews on Yelp. Due to the similarities in complaints, and the increasing volume of complaints, Financial Assistance Inc’s reputation within the collections world has been hindered. More seriously, this collections company could have also been a part of a variety of lawsuits, sanctions, and penalties according to  Public Access to Court Electronic Records (“PACER”), which reports all federal complaints within the U.S. federal system’s docket.

Contact Information

  • Mailing Address: 1130 140th Ave NE Ste 100A Bellevue, WA 98005-2974
  • Website: http://www.faicollect.com/
  • Phone Number: (425) 641-3235

Can Financial Assistance Inc Sue Me or Garnish My Wages?

This collections company cannot make empty threats to sue you or garnish your wages because this action is illegal. However, Financial Assistance Inc can choose to sue or garnish wages after a default judgement. Ultimately, a collections company would choose not to sue you for a debt that cannot be confirmed and verified, however, with proper evidence and backing it is possible that a debt collector can take action against you. Because of this possibility it is the wisest option to contact an attorney preemptively to ensure the safety of your assets and rights. Lemberg Law awards consumers the power to fight back against these fraudulent collection practices. Need Help? Call us today.

Get Free BBB A+ Attorney. Call 475-277-1600 NOW

Unlawful Debt Harassment? Learn the Law & Sue the Collector.

Can you help me file a No Fee Lawsuit against Financial Assistance Inc?

Absolutely. You can sue a debt collector. Here is a sample complaint:

A complainant claims that they called Financial Assistance Inc when they received a letter in the mail for an account related to their ex husband. The complainant then asked the collections company to clarify if they were in anyway attached to the account other than the incorrect address. According to the complainant, the woman immediately got defensive and short and hung up on the complainant after telling them, “I’m not telling you anything”. The complainant claims that if they are in someway attached to the file, they need to submit their divorce records showing they are in no way responsible for this debt, as they cannot have this affect their credit. Additionally, the complainant claims that they called the company back to speak to a supervisor and they were sent to voicemail after the same woman answered the phone.

Financial Assistance Inc Calling You?

The Fair Debt Collection Practices Act outlines a person’s protections against the abuses and misconduct of collection agencies. If you find that a debt collector may have violated your FDCPA rights, it is important that you contact and attorney to resolve the matter and receive compensation. You can find your FDCPA rights listed on the Federal Trade Commission’s website under, “Debt Collection FAQs”. Remember that in addition to your rights under the FDCPA, you have supplementary rights to protect yourself from fraudulent practices under the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).

Can I sue Financial Assistance Inc for harassment?

Yes, and if you would like to defend your rights and recover your damages you should. Therefore, suing is the correct course of action if you have found that your FDCPA rights or TCPA rights have been violated. Federal laws protect citizens like you from these fraudulent practices. Moreover, you should choose to award yourself the ability to defend your rights and receive compensation by suing if you feel as though these rights have been violated. Individuals like you can recover damages of up to $1,000, plus attorney fees and court costs.

Want to Stop Financial Assistance Inc Debt Collection Harassment Now?

You may have a case, if…

  • You are receiving multiple calls per week from third party collection agencies.
  • A collector has called you in the early morning or late night
  • You are receiving calls at work from a debt collection agency
  • Debt collectors are calling your family, friends, neighbors, or coworkers
  • Collectors are threatening you with violence, lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • A collection company threatened you with negative credit reporting
  • A debt collector attempts to intimidate you
  • A collector accused you of criminal conduct
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

What Our Clients are Saying

“Had an insurance company that wouldn’t stop texting after many “stops”. Lemberg Law took care of everything and I got a settlement. Great communications, great service. Definitely recommend.”

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“Lemberg Law is the gold standard for consumer rights. Their staff is highly responsive and very personable and their attorneys are tough!! I highly recommend them and if I need their assistance again I will definitely call Lemberg.”

Can You Help Me Delete Financial Assistance Inc from My Credit Report?

Absolutely, we would love to help. Call us today.

Share your story

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

Sergei Lemberg

About the Author:

Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."

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