Enhanced Resource Company (ERC) is a debt collection firm which appears to have received a large amount of complaints alleging violations of the Fair Debt Collection Practices Act. Find out who they are, why they might be calling, and how you can stop them.
Enhanced Resource Company (ERC), also known as Enhanced Recovery Company is a debt collection business based in Jacksonville, Florida. It appears as though there are a variety of different complaints against Enhanced Resource Company (ERC) alleging violations of the Fair Debt Collection Practices Act (FDCPA) such as failing to notify consumers of debt and collecting on debt that has already been paid off. If you have been contacted by this debt collector, make sure you understand your rights before taking action.
The harassing company pays our fees.
They’re legit. Enhanced Resource Company (ERC) has practiced collections for roughly 21 years. The business was incorporated on November 22nd, 1999 and its BBB file was opened on August 13th, 2002. Enhanced Resource Company (ERC) has impressively been accredited by the Better Business Bureau, and the company has received an average “B” rating from the BBB. It is due to the company’s many years of experience, its accreditation, and its outstanding rating from the BBB that Enhanced Resource Company (ERC) can be considered a real, legitimate business. Consumers should be aware that Enhanced Resource Company (ERC) is not a scam.
According to the Enhanced Resource Company (ERC) website, the company claims that they are entrepreneurial, passionate, and innovative. Enhanced Resource Company (ERC) has a number of locations across, including, “Jacksonville, FL, Orange Park, FL, Waycross, GA, Work At Home, US, Santo Domingo, DR, San Isidro, DR, Gurgaon, India, Durban, South Africa, and Nairobi, Kenya”. Though this collections company is very well established, many consumers still believe that many of Enhanced Resource Company’s (ERC) practices are both unethical and illegal. Lastly, According to dnb.com the company has an employee base of 2,500, and revenue of $102 million. The leadership of the collections company is headed by Key Principal Mark Thompson.
Remember that while it is important that you do not ignore the need to resolve your alleged debt with Enhanced Resource Company (ERC), as this could potentially harm your credit and ability to take out future loans, be wary of any suspicious activity where the company could potentially be violating the FDCPA. With that being said, remember that the debt which you may have been contacted about is real, and needs to be dealt with.
Enhanced Resource Company (ERC) works within the industries of financial services, health and wellness, retail/e-commerce, insurance, energy, travel and transportation, and media and technology. Because of this wide range of specialities, it is important that as a consumer you confirm with the collections company about what debt is specifically owed and to whom. Inquiring as soon as possible is the smartest move to make, and if you feel as though this company has breached their FDCPA rights be sure to contact an attorney to help you file a lawsuit. Enhanced Resource Company (ERC) also states on their collections website that they provide a number of services, including, customer experience, recovery & collections, back office support, and tech solutions.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
There are a number of reviews and complaints currently posted about Enhanced Resource Company (ERC) across the internet. In fact, on the BBB, Enhanced Resource Company (ERC) has received an astonishing 896 complaints closed in the last 3 years and 352 complaints closed in the last 12 months, as well as 36 customer reviews awarding the company an overall rating of 1.11 stars. In addition to the BBB reviews, Enhanced Resource Company (ERC) has also received 182 Google Reviews awarding the company an overall 2.4 star review, and 145 reviews on Consumer Affairs, giving the company roughly 1 star overall. These reviews mainly noted that Enhanced Resource Company (ERC) was allegedly using unethical collections practices and failing to keep consumers informed about their debt owed. The collections company could have also been a part of more lawsuits, sanctions, and penalties. Take a look at the Public Access to Court Electronic Records (“PACER”) which reports all federal complaints within the U.S. federal system’s docket to find out.
Remember that it is illegal for Enhanced Resource Company (ERC) to make empty threats to sue you or garnish your wages. While it is not likely that a collections company will sue if they cannot verify your debt or you may not owe said debt, these companies can still summon debtors to court and garnish wages after a default judgement. If you find that Enhanced Resource Company (ERC) may have violated the FDCPA, the wisest course of action would be to hire legal aid. Contact an attorney preemptively to ensure the safety of your assets and rights. Lemberg Law has helped thousands of consumers fight back against these cases of fraudulent collection practices. Call us today to find out how we can help you resolve this issue.
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. You can sue a debt collector. Here is a sample complaint:
A complainant states that they do not owe Comcast any money, but Enhanced Resource Company (ERC) continues to contact them stating that they are in debt. The complainant explains that their account is up to date, as it is only two months old and is set up with automatic payments. The complainant had received a letter from ERC stating that they were, “in collections for $27.20 to Comcast”, which the complainant claims is false. In fact, the complainant called Comcast to verify this information, and the company confirmed that the complainant should not be in collections as their account was paid up to date. After informing Enhanced Resource Company (ERC) of their error, the company refused to give the complainant pertinent information regarding the collections matter. The complainant would like to know how ERC attained their information including past addresses, and why they are attempting to collect on invalidated debt.
The Fair Debt Collection Practices Act protects citizens like you against the abuses and misconduct of collection agencies. If you find that you have become a victim of illegal collections practices, read up on your FDCPA rights listed on the Federal Trade Commission’s website under, “Debt Collection FAQs”. Do not forget that you also have additional rights other than those listed under the FDCPA. These supplementary rights include those enumerated in the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Yes you are able to sue Enhanced Resource Company (ERC). If you feel as though your FDCPA rights have been breached, suing is the best course of resolution. In order to recover your damages and protect yourself as an individual, you should sue and utilize the Federal laws that protect citizens like you from these fraudulent practices. Award yourself the power to defend your rights and protect your assets. Individuals like you can recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“When I first contacted Lemberg Law, I was at my wit’s end, not knowing what to do or how to protect myself against the collection agencies. I felt like I was sinking. After sending in my case evaluation, Lemberg Law quickly threw me a lifeline and turned the tide.”
“Thanks to the staff at Lemberg Law, I have peace of mind again. They worked quickly to find the harassing calls ended and were super considerate when I spoke together. I love the hard work!”
“I am so blessed that during this dreadful, frightening encounter, your company was there to help me. I can not thank you enough.”
Yes, we would love to assist you with your case. Call us today.
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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