Debtsy is a debt collection agency based in New York, NY. It appears as though there are a variety of different complaints against Debtsy alleging violations of the Fair Debt Collection Practices Act (FDCPA) such as failing to remove paid off debt and refusing to provide documentation of debt. If a debt collector has contacted you, make sure you understand your rights before taking action.
The harassing company pays our fees.
They’re legit. Debtsy has been in operation since 2016 and has additionally been accredited by the Better Business Bureau since 2019. Additionally, Debtsy has received an “A-” rating from the Better Business Bureau. Therefore, it can be noted that this collections company is a legitimate business. Do not ignore the need to resolve your debt with this Debtsy.
Debtsy notes on their website that their collections business is, “building and enforcing trust in consumer finance.” Additionally, in regard to compliance, Debtsy notes that, “Our automated compliance system codifies the patchwork of city, state, and federal regulation that governs the industry, so that we can ensure that we engage with borrowers in a fully compliant manner. Our legal and compliance teams have decades of experience ensuring compliance in collections.” Though this collections company claims to be in full compliance of collectors law, many complainants feels as though Debtsy did not deliver adequate customer service and may have violated the FDCPA. Debtsy is lead by Mr. Jake Cahan, CEO and Tyler Gillies, Director of Operations. Lastly, according to zoominfo.com Debtsy has 20 employees and a revenue of $4 million.
Debtsy does not note on their collections website who they specifically collect for or their specific clientele. Instead the company simply notes that their goals are to, streamline operational oversight, increase recoveries, and reduce compliance risk. Ultimately, due to the lack of information available on Debtsy’s areas of expertise and their clientele, it is wisest to inquire about your specific debt. In order to adequately resolve your debt discrepancy, it is necessary to contact Debtsy to verify your alleged debt and attain details on the account owed. Acquiring this information is important because due to the outsourcing of debt, one collection account can turn into many reporting on your credit file if the debt is not dealt with.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. Lemberg Law received an A+ rating from the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
There are currently 5 complaints filed against Debtsy on their Better Business Bureau Web Page, with an additional 55 reviews awarding the company 4.7 stars overall. Additionally, this collections company has 28 complaints posted on Google Reviews, awarding the company a measly a surprising 4.8 star review overall. The majority of these complaints allege that Debtsy harassed and threatened consumers, a direct violation of the Fair Debt Collection Practices Act.
It is possible that this collections company could have also been a part of a variety of lawsuits, sanctions, and penalties according to Public Access to Court Electronic Records (“PACER”), which reports all federal complaints within the U.S. federal system’s docket. Take a look at the link above to find out whether Debtsy falls within this category.
Yes, however it is illegal for Debtsy to make empty threats to sue you or garnish your wages. On the other hand, if there is a default judgement this collections company choose to take action against you. While this is possible, it is not common for collectors to resort to this solution unless they have reasoning or real evidence to do so. If you find yourself in a questionable debt collection discrepancy, contact an attorney preemptively to ensure that you receive full protection over your assets and rights through the FDCPA. Lemberg Law awards consumers the power to fight back against these fraudulent collection practices. Need Help? Call us today.
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. You can sue a debt collector. Here is a sample complaint:
A complainant explains that they have a payment agreement with Debtsy and pay monthly payments. However, the company allegedly debited the complainant twice and in doing so caused their bank account to have a negative balance which has resulted in them being charged overdraft fees from Chase bank. The complainant claims that they contacted Debtsy at least 4 times regarding this issue and they refuse to even respond.
If you find that this debt collector is calling or harassing you, familiarize yourself with The Fair Debt Collection Practices Act. This legislation outlines a person’s protections against the abuses and misconduct of collection agencies. You can find your FDCPA rights listed on the Federal Trade Commission’s website under, “Debt Collection FAQs”. It is important that if a collections company violates your rights, you contact an attorney to receive aid and legal protection of your assets and rights. Additionally, The Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA) provide consumers with supplementary protection outside of the FDCPA.
Yes you are able to sue. The wisest course of action would be to sue if you believe your FDCPA, TCPA or CFPA rights have been violated. Suing is the correct process to take when your legal rights have been breached. Because federal laws protect citizens like you from these fraudulent practices, you should choose to award yourself the ability to defend your rights and receive compensation by suing if you feel as though these rights have been violated. Individuals like you can recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“I contacted Lemberg Law to assist me in a credit dispute. They were prompt, meticulous and helpful. I highly recommend them for settling creditor disputes. I am very thankful for their involvement and dedication to seeing my case through to a successful conclusion.”
“My experience with the Lemberg Law team was top-notch. They listened to my concerns, answered every one of my questions with patience and professionalism, and kept me informed about my case every step of the way. I highly recommend Sergei Lemberg and his colleagues for any type of consumer law issue.”
“Had an annoying collector that wouldn’t take no for an answer. Lemberg law showed them what NO means and did a GREAT and professional job . . . .”
Yes, we would love to help. Call us today.
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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