Consumer Solutions Group is debt collector specializing in providing service for delinquent account receivables for a variety of industries including Automotive, Medical, Credit Cards, Bank Overdraft, and Retail. This collection company may have received a large amount of complaints alleging violations of the Fair Debt Collection Practices Act. Find out who they are, why they might be calling, and how you can stop them.
Consumer Solutions Group is a debt collector located in Lawrenceville, GA. It appears as though there are a variety of different complaints against Consumer Solutions Group alleging violations of the Fair Debt Collection Practices Act (FDCPA) such as threatening consumers and failing to provide accurate documentation of debt. If a debt collector has contacted you, make sure you understand your rights before taking action.
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Is Consumer Solutions Group a Scam?
They’re legit. Due to Consumer Solutions Group’s 8 years in business, the company’s “A+” rating from the Better Business Bureau, and its BBB accreditation, the collections company should be considered a verified business. Because of the company’s years of experience and their professional rating, consumers should be cautious in ignoring Consumer Solutions Group’s allegations of debt. Be wise and choose to contact the collections company with any questions you may have, as refusing to pay off your alleged debt will harm your financial stability and credit.
Consumer Solutions Group lists a number of affiliations on their collections website, including: BBB Accredited Business, FDCPA Certified, ACA International Member, and Certified Debt Trader Network Member. This collections company explains that alongside its “high ethical standards” the company is also committed to, “providing professional and courteous service to individual consumers as they continue their repayment plan.” Though Consumer Solutions Group promises to be a professional and reputable business, the collections company may still have violated the FDCPA.
Lastly, in regard to leadership, Consumer Solutions Group cites J. Witman, Owner as the business management contact. Additionally, according to dnb.com, this collections company has “7 total employees across all of its locations and generates $1.62 million in sales (USD).”
Who does Consumer Solutions Group collect for?
According to their website, Consumer Solutions Group collects on behalf of a number of different creditors in a multitude of sectors. These listed areas include the: Automotive, Medical, Credit Cards, Bank Overdraft, and Retail industries. Due to this wide range of experience, it is very important that as a consumer you verify your account with Consumer Solutions Group themselves. This step in the collections process is crucial because due to the outsourcing of debt, one collection account can turn into many reporting on your credit file if the debt is not properly dealt with.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. Lemberg Law received an A+ rating from the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
How many complaints are there against Consumer Solutions Group?
Consumer Solutions Group has received a few complaints over its time in business. On the Better Business Bureau the company has received 6 complainants in the last 3 years with 0 reviews. This collections company has also received 2 Google Reviews which in total awarded Consumer Solutions Group an underwhelming 1 star. If you believe that this collections company may have violated the FDCPA do not hesitate to contact an attorney and file a complaint or take action by reviewing the company on the BBB or Google Reviews.
It is also possible that this collections company could have been a part of a variety of lawsuits, sanctions, and penalties according to Public Access to Court Electronic Records (“PACER”), which reports all federal complaints within the U.S. federal system’s docket. Take a look at the link above to find out whether Consumer Solutions Group falls within this category.
Mailing Address: 1180 McKendree Church Rd STE 105 Lawrenceville, GA 30043-5207
Can Consumer Solutions Group Sue Me or Garnish My Wages?
Debt collectors may try to induce payment by threatening to sue you or garnish your wages. Using empty threats of legal action to intimidate consumers into payment is prohibited under the FDCPA. Likewise, collection agencies are highly unlikely to sue for debts which you cannot be verified to owe. However, it should be noted that debt collection agencies can garnish wages through legitimate legal action if a judgement rules in their favor. Above all, we strongly advise you to contact an attorney BEFORE such a judgement would be possible. Here at Lemberg Law, we have advocated for tens of thousands of victims of debt collector harassment. Contact us to see if you may have a case.
A complainant explains that an employee by the name of Elliott from CSG has called their phone “outside of regulatory compliance with FDCPA” and refuses to let the complainant speak with someone above the employee’s ranking when the complainant returns the call. The complainant claims that this collections company calls their phone more than once a day and leaves many messages. Additionally, the company calls the complainant’s “dads phone number more than once a day leaving messages on the same number”. The complainant would like this matter resolved and has requested that the compliance department call him. The employee then states that there’s nobody in the compliance department and that he will instead take a message. The employee ultimately proceeds to call the complainant every day and has not responded to his request to speak to a manager or member of the compliance team regarding the alleged debt.
Consumer Solutions Group Calling You?
If you have fallen victim to excessive, threatening, misleading or otherwise untimely calls from a third party debt collector, you are entitled to compensation under The Fair Debt Collections Practices Act (FDCPA). More specifically, this law prohibits collection agencies from pursuing debts via over-the-phone harassment. If you feel as though this law should be applied in your collection discrepancy, contact an attorney to sue the offending collection agency. Likewise, the FCRA regulates the circumstances under and means by which collectors and creditors can report delinquent debts to credit reporting agencies.
Can I sue Consumer Solutions Group for Harassment?
Yes. You can absolutely sue. Oftentimes suing is the best course of action considering your case is legitimate and your grievances are serious. Ultimately, Federal Law allows you to protect your FDCPA rights in court via lawsuit. Take advantage of your rights and choose to sue when you find that a collections company violated collectors law. Consequently, if action is taken, you can recover damages of up to $1,000, plus attorney fees, court costs, and personal damages.
Want to Stop Consumer Solutions Group Collection Harassment Now?
“Amazing work! After being harassed for over a month with automated voicemails, I got in touch with Lemberg Law. All I had to do was provide a little information, the numbers, and the voicemail recordings, and they sent me a no-risk, representation agreement. A few weeks later, they called me with a settlement agreement from the company who now agreed to pay me, pay Lemberg’s legal fees, and stop harassing me.”
“Fighter, that’s what these wonderful people are. I got great service and great lawyers and para-legals in my corner. Above and beyond for the forgotten people. Thanks for everything.
“They were quick and responsive. I had a debt collector harassing me over a debt that wasn’t mine. They threatened me with ruining my credit. But these guys got it taken care of!! The debt was removed and I received $750 from the collectors. Thank you!!”
“Lemberg Law firm, did a great job representing me against a big and powerful company, they got me a fair but very good deal for me and the company, felling grateful with them.”
Can You Help Me Delete Consumer Solutions Group from My Credit Report?
Yes, we would love to help. Call us today.
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About the Author:
Sergei Lemberg is a lawyer whose practice focuses on consumer law, class actions and personal injury litigation. He has been repeatedly recognized as the “most active consumer attorney” in the country. In 2020, Mr. Lemberg represented Noah Duguid in the United States Supreme Court in the case entitled Duguid v. Facebook. He is the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.