Certiphi Screening Background Check | Free Help to Dispute Errors on Your Report

Unfair or inaccurate reports costing job seekers employment: Know Your Rights

Updated on Author: Sergei Lemberg

Updated on Author: Sergei Lemberg

Certiphi Screening Inc is one of numerous employment background check agencies you’re likely to face during your job search. Find out who they are, what they do, and what rights you have under the Fair Credit Reporting Act (FCRA)

What is Certiphi Screening?

Certiphi Screening, Inc. is part of the Vertical Screen family of companies founded in 1989, and is based in Pennsylvania. Certiphi works exclusively with healthcare organizations and boasts that it has “rapidly grown into the healthcare industry’s premier applicant screening services provider – serving many of the world’s largest organizations.” According to the company, it uses “industry-specific knowledge and experience to simplify compliance risk” and to “provide accurate, reliable data that is relentlessly accountable”

Certiphi provides virtually every type of screening and background check by using the applicant’s name, birth date and social security number including:

  • Sex offender registry
  • County, state, national, and federal criminal checks
  • County and federal civil checks
  • Global Watchlist Search
  • Driving records
  • National and international employment and education checks
  • Personal and professional references
  • Drug checks
  • Credit checks
  • Social Security number tracing

The company also offers new hire and post-employment screening. This includes identity and immigration status verifications, employee audits and monitoring, random drug testing, and risk and compliance checks. The company is accredited by the National Association of Professional Background Screeners (NAPBS).

Have questions? Call us now at 844-685-8100 for a Free Case Evaluation.

Our services are absolutely FREE to you.

The harassing company pays our fees.

Were You Harmed By False Information or Errors In Your Certiphi Screening Report?

Whether you get hired or promoted often depends on the information learned from an employment background check. A background check can come in many shapes and sizes. It may be as simple as verifying your social security number. Or it may include a detailed report of your credit and criminal history, or even information gathered from interviews of your friends and neighbors about your character and reputation.

Whatever the scope of the background check, the FCRA sets strict standards for how employers and background check companies get consent for and conduct background checks, and what they can do with the information they find.

If a background check company like Certiphi fails to meet those standards, the FCRA gives you rights.

You may have a claim if a background check error cost you a job

Common Mistakes On Employee Background Checks:

Background checks are susceptible to errors. Individuals who handle public and private data about you can make mistakes and computer systems can also fail to to be accurate. Here are some of the most common causes for inaccurate info showing on your report:

  1. Wrong or incomplete data in original documents
  2. Typos such as number transposition
  3. Copying, filing, and search mistakes
  4. File corruption in computer system
  5. Duplicate information
  6. Outdated negative information
  7. Mistaken identity
  8. Identity theft

What are my Background Check Disclosure and Consent Rights?

A Summary of Your Rights Under the FCRA

You have a right to know if an employer will use information from a background check against you and an employer cannot obtain background check information without your express written consent.

A background check company cannot hand over your information to an employer unless the employer certifies that: (1) it has “clearly and conspicuously” disclosed to you in a separate document that it may obtain a background check; (2) you have authorized it to get the background check; and (3) it will provide you with advance notice of any adverse action based in any part on the background check report, a copy of the report, and a summary of your rights under the FCRA.

What if I get an adverse action notice from an employer after a background check?

If an employer takes “adverse action” against you by denying you a job based partly or completely on information in a background check report, the employer must give you notice of that fact. The adverse action notice must include the contact information for the background check company and an explanation of your rights to dispute the report.

Can criminal convictions appear on my background check after 7 years?

Yes, but a background check company must take reasonable steps to ensure its report is as accurate as possible. The FCRA also puts limits on the negative information a job screening report can include. A report cannot list civil suits, judgments, arrest records, paid tax liens, accounts in collection or most other negative information after 7 years, or bankruptcies after 10 years. It also cannot list expunged convictions. However misdemeanor or felony criminal convictions that go on record and are accurate can stay on your background check indefinitely.

Can I dispute a false disposition on my background check report?

If you don’t get a job because of information in a background check report, you are entitled to a copy of the report. You also have the right to dispute the report if it has errors or includes information it shouldn’t. If you dispute a report, the background check company must investigate and correct any errors within 30 days.

Background Check Error Cost you A Job?

We'll clean the errors and get you the compensation you deserve

Did they tell you about the check? Were there errors?

Don't let this happen again. No cost to you.

Can I Sue Certiphi Screening if my background report includes errors?

If you lost out on a job or promotion because a Certiphi Screening background check report included inaccurate or illegal information, you may be able to sue in federal court. If you sue and win, you may be entitled to your actual damages or statutory damages up to $1,000, plus punitive damages, attorneys’ fees, and costs.

Complaints Against Certiphi Screening

Hardworking people just like you who lost job opportunities due to an inaccurate or unfair employment background check reports have already sued companies like Certiphi Screening for FCRA violations.

Many of those lawsuits allege that the background check companies did not take reasonable steps to verify criminal background information and, as a result, falsely listed felony convictions, including expunged, outdated, or incorrect information, or misidentified the subject of the report. Some complaints allege that background check reports contained inaccurate educational, work, driving, credit or other personal information that the background check company was not responsive or did not properly handle disputes about inaccurate information. Some complainants have filed their lawsuits as class action complaints, on behalf of themselves and similarly situated people.

Contact Information

Certiphi Screening, Inc.
251 Veterans Way
Warminster PA 18974
Phone: 888-260-1370
Website: https://www.certiphi.com/

Ready to Assert Your FCRA Rights?

Fired or Not Hired Because of a Certiphi Screening Background Check? If so, you’re in the right place.

● Our 12-year track record of helping hardworking, regular people just like you speaks for itself. We have the experience, knowledge, and dedication to get you the best results possible.
● We’ve helped more than 25,000 consumers recover more than $50 million.
● We work to restore your reputation and get you the compensation you deserve. You focus on living your life.
● We care because we know what it’s like to lose out on a job because a faceless company didn’t follow the law.
● We will fight hard for you and won’t stop. We are not afraid to stand up to big, powerful companies. That’s what we do.
● It won’t cost you a penny out of pocket – you pay nothing until we win money for you.

Our mission is to fight for your rights. ✊

If you’re ready to assert your rights and fight incorrect information in your background check, we can help you get justice. Complete our form for a FREE case evaluation, or call 844-685-9200 NOW

What Our Clients are Saying

“Thank you so very much! God bless you all. I am still so thankful for the blessing of finding you online. I know it’s early, but I want to wish EVERYONE at Lemberg Law a WONDERFUL holiday season!”

“I have had experiences before with legal teams and I can say without a doubt that Lemberg Law has certainly earned their reputation the old fashioned way…being relentless in representing their client’s best interest.”

Sergei Lemberg

About the Author:

Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."

See more posts from Sergei Lemberg
  • JR

    Certiphi will likely say they have not received verification on education/work history (after they reach out to you and you give them what they ask for). They are very slow and out of touch with how things actually work in the real world.

  • B.B

    They are the worst background checking agency I’ve ever had to go through! I’m currently fighting with them now to confirm information they said they would research. They just cost me a job opportunity and I’m going to do my best to expose them and their tactics! Terrible and unprofessional so called business.

  • Certiphi -

    […] Certiphi Screening Background Check Error Cost You A Job … […]

  • Tiffany

    After I officially resigned from my current job, Certiphi took 5 weeks to run my background check and their report says I failed for three ridiculous reasons: (1) “The person is not on file with US Credit bureau” since they ran US credit on Canada based candidate. (2) Education end date differs from institution verification” I reported April 2013 as end date of all my classes and I uploaded my diploma that says June 10, 2013. April vs June should is not a valid reason to fail my education background check. (3) “Unable to verify previous employment (with a company from 7 years ago) and candidate did not provide supporting document (T4)” Certiphi misspelled the email address so their email was never sent out to the company they tried to reach, and email subject is: “Attention xxx reference check” but xxx no longer works at that company. I provided my T4 from that company from 7 years ago. Certiphi attached that T4 to my report but their comment somehow says: “candidate did not provide supporting document (T4)”.

  • N.L.

    Kindred at Home is using Certiphi to perform motor vehicle checks on employees, however the information being asked of the employee is all about Background and credit. We are informed that this is NOT a background check and that none of the info gathered will be used as a Background check however all the info gathered is what is used during a Background check. We have been told this is mandatory and we could have problems with employment if we fail to comply. We have not been asked permission to have a background check performed(few would mind if we were informed we were getting a background check)but because of the lies the company has issued we are concerned.
    By the way, we have MVH every so often and it has never involved this level of information gathering.

  • Mercedes

    It been a month since the original background check and it was inaccurate results. I lost 1 job opportunity and they are about ruin another. I have been calling and nothing have change. I provided inforinform to help them complete their background check and nothing haven’t been done. I’m getting falsely accused for charges 1990 when I was a kid. How did I get many high risks jobs and this charge never appeared before?

  • Elena

    They refused to send my background check to my workplace after I was hired. This is vile and disgusting, they should’ve even exist anymore if their only intent is to ruin our potential employment.

  • BOB


  • Juliette S

    Recently lost out on a job opportunity due to Certiphi, using a dismissed charge against me as well as a loitering charge and also showing the original charge that was dropped down cause I wasn’t guilty of that. I also find the place of employment did not send me documentation of reason for not being hired as well.

Leave a Reply or Comment

Write a comment below to share online. Or, instead you can to our legal team.

Please select your star rating.

Briefly describe your experience Briefly describe your experience

What’s your name? What’s your name?

What’s your phone number? Please enter a valid phone number

Want to know if you could sue? Get a free legal evaluation from Lemberg Law?

Get Your No-Obligation
Case Evaluation

Send a secure message to our legal team.

What’s your name? What’s your name?
What’s your email address? What’s your email address?
What’s your phone number? What’s your phone number?
Briefly describe the problem Briefly describe the problem
Confidentiality Guarantee: We keep your information completely confidential and will not send you spam or sell your information.
By submitting above, I agree to the privacy policy and terms and consent to be contacted by an agent via phone call or text message at the phone number(s) listed above, including wireless number(s).