BAS Management, Inc is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
BAS Management, Inc. (BAS) is a third-party collection agency based in Florida that specializes in collecting delinquent medical bills. BAS has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), such as failing to provide written verification of debts and threatening to take actions that cannot legally be taken. If BAS has contacted you about past due collection items,make sure you understand your rights before responding.
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Is BAS Management a scam?
They’re legit. According to the Better Business Bureau (BBB), BAS Management, Inc.was founded in 2006. The BBB established a profile page forBAS in 1991. The BBB lists BAS as a collection agency and consumer finance company that uses the alternate business name, Broward Adjustment Services, Inc. Buzzfile estimates BAS’s annual revenue at $2.5 million and the size of its staff at 30 employees.
According to its website, BAS “has been involved in the Accounts Receivable Management ARM industry since 1947 and has been under its current ownership since 1968.” BAS is family-owned and -operated and became part of “the transition… into the computer age with one of the first paperless systems in Florida.” BAS has “continued to evolve and has begun to participate more in the revenue cycle of its clients.”
Who does BAS Management collect for?
BAS Management collects delinquent accounts for the insurance industry, with “personnel experienced in handling a wide range of problem insurance accounts including commercial, auto, HMO, PPO, Medicare, and Medicaid accounts that are beginning to age.” BAS assists in “finding problem areas in the revenue cycle and designing processes to keep these accounts from becoming bad debt.”
BAS’s collection and ARM services include insurance follow-up; self-pay accounts; self-pay after insurance; and potential charity care programs. Their collections division offers programs for bad debt accounts that include “approaches to accommodate …client… policies” and the ability to “place past due accounts with the various credit bureaus but only…with client…permission.” Their secondary collections division offers options when “collection efforts have previously been unsuccessful,” using the“efficiency built into BAS’s system to re-work accounts in a cost-effective manner.” BAS also offers a legal accounts option in which“accounts that are collectible through legal action…are forwarded… to a BAS attorney with …client …permission.”
BAS cites compliance with the Florida Consumer Collection Practices Act; the FDCPA; the Health Insurance Portability and Accountability Act (HIPAA); the Fair Credit Reporting Act (FCRA); and the Consumer Financial Protection Bureau (CFPB). However, their website does not provide any links or references to consumer protection resources, laws, or enforcement agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
How many Complaints are there against BAS Management?
As of October 2019, the BBB has closed 8 complaints against BAS Management in the preceding three years, with 1 complaint closed in the previous 12 months. All of those complaints alleged problems with billing and collections.As of January 2015, the Consumer Financial Protection Bureau (CFPB)has closed 30 complaints involving BAS. Justia lists at least 1 case of civil litigation involving BAS.
BAS Management, Inc. 2876 East Oakland Park Boulevard Fort Lauderdale, FL 33306 Telephone:(800) 826-8958
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely BAS would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
Complaints against BAS Management cite problems resulting from disputes about the validity of debts and the accuracy of information reported to the credit reporting agencies. In November 2016, a complainant stated that she had been receiving collection notices for the past 2 years from BAS for a $75 medical bill, which she had been told was invalid. According to the complainant, although she had been told that she was not liable for any charges, the bill had gone into collections anyway. She said the charges had originated 2 years previous to the complaint, after she had visited a local medical clinic who was serving as her Medicare provider. Allegedly, she had received radiology services and was still receiving bills from the clinic and the radiologist, all of which had also been forward to BAS. She started that the “relentless… pursuit of this bill has to stop.”She had previously spoken with a representative of the medical clinic, “who stated that the bill was void and she did not have to pay it,” but 2 years later she was still “receiving the same bill.” In addition, “the bill had no services rendered, which is why the clinic did not pay it.” The clinic allegedly told the complainant that what she received was an illegal billing, and that the clinic “only pays bills that have services listed on them.” Regardless, the BAS invoice that she had received stated that an itemized bill was attached, but the only additional item was a bill from the radiologist that said, “Previous Balance.” There was no itemization of services, “which is precisely why the clinic rejected the claim.”She requested that BAS “take the necessary measures to nullify the bill, which as a Medicare recipient she is not obligated to pay, and that they send her a letter regarding the issue.” The complainant stated that she is 77 years old and had made “countless phone calls to” the clinic, the radiologist, and BAS, but “to no avail.” She stated that further complaints would be elevated to the Florida Agency for Health Care Administration and other consumer assistance agencies if the issue is not resolved.
Can I sue BAS for harassment?
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
BAS Management Calling You?
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
“I used to get up to 15 calls a week from several collection agencies. It got so bad I felt like I should just get a new phone number to make it quit. Happily, I discovered Lemberg Law. They immediately put an end to the calls. Now, when my phone rings I do not dread it.”
“I would recommend your company to anyone. You have the debt collectors off my back, and I will finally see the light at the end of the tunnel. Throughout the entire procedure your employees were courteous and professional. I was blown away by their efficacy also.
“Prior to contacting you, we had tried repeatedly to handle this matter without threatening litigation. In the end, not only were they unapologetic, but they were dismissive – even of an attorney friend who called on our behalf. Sincerest thanks for resolving this matter for us!”
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About the Author:
Sergei Lemberg is a lawyer whose practice focuses on consumer law, class actions and personal injury litigation. He has been repeatedly recognized as the “most active consumer attorney” in the country. In 2020, Mr. Lemberg represented Noah Duguid in the United States Supreme Court in the case entitled Duguid v. Facebook. He is the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.