Account Recovery Specialists (ARSI) Collections Complaints?

We help consumers who have complaints about collection harassment.

Updated on Author: Sergei Lemberg

Updated on Author: Sergei Lemberg

Account Recovery Specialists (ARSI)

Account Recovery Specialists (ARSI) is a debt collection agency which appears to have received a large amount of complaints alleging violations of the Fair Debt Collection Practices Act. Find out who they are, why they might be calling, and how you can stop them.

What is Account Recovery Specialists(ARSI)?

Account Recovery Specialists (ARSI) is a debt collections agency based in Wichita, Kansas. It appears as though there are a variety of different complaints against Account Recovery Specialists (ARSI) alleging violations of the Fair Debt Collection Practices Act (FDCPA) including, refusal to delete debt after completion of payment, lack of communication with debtors and harassment of consumers. If you have been contacted by this debt collector, make sure you understand your rights before taking action.

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Is Account Recovery Specialists (ARSI) a scam?

They’re legit. Account Recovery Specialists (ARSI) has been in the collections business for 29 years. Ignoring the need to resolve your alleged debt with Account Recovery Specialists (ARSI) would be unwise, remember that Account Recovery Specialists (ARSI) is not a scam. In respect to the company’s timeline, Account Recovery Specialists (ARSI) was started on January 1st, 1992, and was incorporated on June 24th, 1992. The collections business has impressively been accredited by the Better Business Bureau while additionally receiving an “A+” rating from the BBB. According to the Account Recovery Specialists (ARSI) website, the company began by being established in their Dodge City office in 1974.  The company additionally began with only 2 employees and has now expanded into a business with an employee base of over 30 people. Later the Garden City office was created, followed by the Wichita office which was opened in 2004.

In regard to the professionalism of Account Recovery Specialists (ARSI), the company explains their client to collections business relationship by writing, “Our long professional experience has led to astronomical recovery rates for our clients. At the same time, we have built genuine rapport with those clients, quickly becoming trusted advisors with expertise that contributes directly to their profitability”. Ultimately, this company feels as though they have benefitted their clients greatly and treated them with the utmost respect, however many debtors feel as though they may not have received similar care. The company specializes in a multitude of services including, “early-out programs and special campaigns, to traditional collections and credit reporting”. The leadership of their collections business is headed by President Kecia Kesler and General Counsel Joshua Shea.

Who does Account Recovery Specialists (ARSI) collect for?

Account Recovery Specialists (ARSI) specializes in collections for mainly medical collection purposes. According to the collection company’s website, their client base is 98% medical businesses, however they claim to be capable of handling different types of collection complaints including, “commercial consumer retail, finance, government and utilities”. Though this company mainly collects on medical bills, and your debt most likely pertains to medical billing, it is still important to clarify what type of debt you owe and to whom. Inquiring as soon as possible is the smartest move to make, and if you feel as though this company has breached their FDCPA rights be sure to contact an attorney to help you file a lawsuit. In respect to the promises made by this collections company, Account Recovery Specialists (ARSI) claim that, “we also share your abiding concern for the well-being of all your patients, and so we operate with compassion, employing every workable debtor option”. Many complainants of Account Recovery Specialists (ARSI) believe that they were not treated with the respect this company ensures it provides.

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today!  There is no charge unless we win.

How many complaints are there against Account Recovery Specialists (ARSI)?

Account Recovery Specialists (ARSI) has received a number of complaints across the internet, including the well established, While the company has received an “A+” rating from the BBB and has been accredited, there are still a number of complaints posted on the webpage for Account Recovery Specialists (ARSI). Account Recovery Specialists (ARSI) has received 14 complaints closed in last 3 years and 5 complaints closed in last 12 months on the BBB website. While Account Recovery Specialists (ARSI) has responded to many of these complaints, their existence and the similarities between the complaints has still done damage to the Account Recovery Specialists (ARSI) business and reputation within collections. In addition to the BBB reviews, Account Recovery Specialists (ARSI) has also received a 2.6 star rating on BirdEye from a total of 9 reviews. On top of this review, Account Recovery Specialists (ARSI) received a 3.0 star review from 3 different reviews on WalletHub. More seriously, Account Recovery Specialists (ARSI) could have also been a part of a variety of lawsuits, sanctions, and penalties. Take a look at the  Public Access to Court Electronic Records (“PACER”) which reports all federal complaints within the U.S. federal system’s docket to find out.

Contact Information

  • Mailing Address: 3505 N Topeka St Wichita, KS 67219-3641
  • Website:
  • Phone Number: (316) 267-5400

Can Account Recovery Specialists (ARSI) Sue Me or Garnish My Wages?

It is illegal for Account Recovery Specialists (ARSI) to make empty threats to sue you or garnish your wages. Be aware, however that it is not uncommon for debt collection agencies to summon debtors to court and garnish wages after a default judgement. If Accounts Receivable Solutions cannot verify your debt or you may not owe said debt, they will likely choose not to sue. If this is not your case, and the debt can be verified, it is the wisest option to contact an attorney preemptively to ensure the safety of your assets and rights. Lemberg Law has helped thousands of consumers fight back against these cases of fraudulent collection practices. Call us today to find out how we can help you resolve this issue.

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Unlawful Debt Harassment? Learn the Law & Sue the Collector.

Can you help me file a No Fee Lawsuit against Account Recovery Specialists (ARSI)?

Absolutely. You can sue a debt collector. Here is a sample complaint:

A complainant received a call one morning about an outstanding hospital bill. When the complainant began to question the bill, the manager of Account Recovery Specialists (ARSI) got on the phone and allegedly yelled at the complainant. Recently, the complainant received another phone call in regard to the outstanding medical bill and the complainant was told by the representative that it was a bill that the complainant’s insurance company denied. When the complainant questioned why it was denied, they were told that they had no information why it was rejected, but that it was now the complainant’s responsibility to pay. The complainant then explained that they wanted to call said insurance company and speak to the company prior to paying the bill. The complainant continued by asking if they could send them copies of the bill so that the complainant could review it. The manager then got on the phone with the complainant and was yelling at the complainant, claiming that the complainant’s need was irrelevant and that it was the complainant’s own responsibility to resolve the problem. Once again, the complainant tried to no avail to explain again that they just wanted to verify the debt with the insurance company. The employee of Account Recovery Specialists (ARSI) said that the complainant would not be allowed to call anyone and treated the complainant very rudely.

Account Recovery Specialists (ARSI) Calling You?

Account Recovery Specialists (ARSI) must follow the FDCPA, or the Fair Debt Collection Practices Act.  This law protects citizen like you from the abuses and misconduct of collection agencies. It is important that you learn to protect yourself by understanding your rights when it comes to collections companies.  You can find these rights listed on the Federal Trade Commission’s website under, “Debt Collection FAQs”. Do not forget that you also have additional rights other than those listed under the FDCPA. These supplementary rights include those enumerated in the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).

Can I sue Account Recovery Specialists (ARSI) for harassment?

Yes, you can sue. The smartest decision to make would be suing if you would like to be able to recover your damages and protect yourself as an individual. When your FDCPA rights are breached, sue by utilizing the Federal laws which protect citizens like you from these fraudulent practices. You should choose to award yourself the ability to defend your rights and receive compensation by suing if you feel as though these rights have been violated. Individuals like you can recover damages of up to $1,000, plus attorney fees and court costs.

Want to Stop Account Recovery Specialists (ARSI) Debt Collection Harassment Now?

You may have a case, if…

  • You are receiving multiple calls per week from third party collection agencies.
  • You are receiving early morning or late night calls from debt collectors
  • You are receiving calls at work from a debt collection agency
  • Debt collectors are calling your family, friends, neighbors, or coworkers
  • Collectors are threatening you with violence, lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

What Our Clients are Saying

“I would recommend this firm hands down. They are truly professional and very polite. I could not have found a better firm to deal with. THANK YOU to all who worked on my case. You are the BEST. I HIGHLY recommend you and your services.”

“Thank you. I do appreciate all that Lemberg Law has done on my behalf. I do hope that no one else has to go through harassment like I did, but if anyone I come in contact with is ever experiencing the same, I will refer”

“Lemberg Law is the gold standard for consumer rights. Their staff is highly responsive and very personable and their attorneys are tough!! I highly recommend them and if I need their assistance again I will definitely call Lemberg.”

“I’m extremely pleased with the wonderful service I received from Jody and Jenny Their attention to detail and professionalism has left a great impression on me. Thank you both again”

Can You Help Me Delete Account Recovery Specialists (ARSI) from My Credit Report?

Yes, we would love to assist you. Call us today.

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Sergei Lemberg

About the Author:

Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."

See more posts from Sergei Lemberg
  • Dianna M

    I owed some medical bills from 2019, which i’ve been paying on since 2019. Now they just hit me with 27 MORE ACCOUNTS that they say are owed!!! There is absolutely NO WAY that these are my accounts.This is crazy!!! I just spoke with them on 7/7/22. they said there were 7 accounts. Then they sent a letter that has totally different info. I need to dispute ALL of them! Please help!! I appreciate any advice you can give!!
    Thank you , Dianna M***

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