MRS Associates or MRS BPO is a third-party collection agency based in New Jersey. MRS has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), such as failing to provide written verification of debts and threatening to take actions that cannot legally be taken. If MRS has contacted you about delinquent collection items, make sure you understand your rights before taking action.
The harassing company pays our fees.
They’re legit. According to the Better Business Bureau (BBB), MRS Associates was founded in 1991 and incorporated in NJ in 2007. The BBB established a profile page for MRS in 2006, and MRS BPO is currently not an BBB-accredited business. The BBB lists MRS Associates as a collection agency. Buzzfile estimates MRS’ annual revenue at $32.7 million and the size of its headquarters staff at 700 employees
MRS Associates conducts first-party and third-party collections on behalf of a variety of industries, including retail, education, financial services, healthcare, telecommunications, and utilities. MRS BPO reaches consumers via letters and telephone calls, and utilizes skip tracing to collect and update information on consumers. They rank consumers according to their likelihood to pay, and submit reports to the major credit bureaus.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
As of April 2017, the Better Business Bureau reported 81 closed MRS Associates complaints within the previous three years, including 29 closed complaints within the previous 12 months. The BBB gives MRS BPO an A+ rating. In addition, Justia lists 38 MRS BPO complaints filed in federal court in the past year alleging violations of the Fair Debt Collection Practices Act, one alleging violations of the Fair Credit Reporting Act, and one alleging violations of the Telephone Consumer Protection Act. Furthermore, the Consumer Financial Protection Bureau (CFPB) lists 68 closed complaints for 2016.
MRS BPO, LLC
1930 Olney Ave
Cherry Hill, NJ 08003
Phone Number: 888-334-5677
Website: https://www.mrsbpo.com/
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely MRS would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. You can sue a debt collector. Here is a Sample Case Filed in Federal Court
In 2013, a magistrate judge in U.S. District Court, Middle District of Florida, granted partial summary judgment to the consumer in Dauval vs. MRS BPO for alleged violations of the Fair Debt Collection Practices Act and the Florida Consumer Collection Practices Act. According to the magistrate judge’s decision, the undisputed facts were that Chase Bank hired MRS BPO to collect a credit card debt from the consumer, and MRS Associates called the consumer’s workplace more than 23 times. During three of the calls, the debt collector spoke to a person. The first two times, the debt collectors left messages with a reference number. Then, the consumer called and told MRS Associates not to call him at work because he could get fired. The debt collector noted on his record not to call his work. Then another of the agency’s debt collectors called the consumer’s work and left a message. The consumer again called and said he couldn’t get phone calls at work, and that he was filing for bankruptcy. The debt collector removed his work number so that he couldn’t be called there again. The consumer alleged that the debt collector told him the calls would continue until he provided her bankruptcy information. The court determined that MRS Associates had violated provisions of the FCCPA and the FDCPA, and granted partial summary judgment.
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Consumers have reported this agency harassing them from the following numbers:
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“I received a check yesterday in settlement of my case. I want to thank you and your team for your service. I found the people I dealt with at Lemberg Law to be unfailingly polite, professional, and helpful when I called in with inquiries.”
“I can not even begin to tell you how frustrated I was! I was getting call after call after call and most of them were robocallers!! I contacted your firm and you made the calls stop. I haven’t received my check yet but the calls have stopped for good and that makes me happy enough. Anything extra is just icing on the cake!”
“I found your website. I filled out the information and much to my surprise received a call back within the hour. She listened intently and addressed each one of my concerns. She immediately forwarded me an email and advised I would not be charged for services rendered. She made me feel confident and assured, and that someone was in my corner.”
The short answer is yes. We can help. Call us today.
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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TD Bank said my account is closed .but owe money to them .asap #4072
I went to check my credit and found out that My credit went down because I have a collection for an account I didnt open in Directv and the collector is mrs bpo. I need help because I dont even have cable and I my credit score is been affected.
MRS BPO is calling my father (cosigner) on my private student loans and intimidating him. They called me and asked for my dad this week (after already speaking to him once) and the rep told me we “are in a very dangerous situation” and I said NO we are not, its debt not a death sentence, and I told him to stop trying to scare my dad. He told me they are not going after me, only him, I said I am an equal party and he didnt care, I said to only call me from now on he refuses. I told my dad to stop talking to them — I told him I will file CH13 and he said “that wont help your dad at all” and I said “you will not get a lift of stay on this for him and you know it” and he admitted he is not an attorney. I think the lies that a CH13 on a C1 wont help a C2 are absurd, he is trying to scare an old retired man on a fixed income. Hopefully I get a 5 year plan and shut him up. I dont know how he can justify saying I am in a dangerous situation, its not like he will come beat me up.
Got MRS calling me non stop. 2 or 3 times a day !!
I received a post card from MRS BPO claiming that I owed a debt of $810.21 for an unpaid Direct TV service. I called immediately and explained that I have never had Direct TV service. I asked the person on the phone the address and the dates of the service. The dates of the service we after I moved from the address that Direct TV had registered for the service dates. Therefore, either someone else is using my name to sign up for service, or MRS BPO is making up a charge to see if the can collect from a vunerable senior citizen. Furthermore, I called Direct TV and found that they had no record of service under my phone number.
I received one text and one missed call from them. In both cases I called back and have told them that I will not provide any of my PII to them and for them to provide me with any information on their claim and I will either confirm or let them know that I am not the party they are seeking. They refuse to do that and keep asking for my name. I requested that they do not call or text my number anymore. Hopefully they will no longer contact me.
MRSBPO LLC is harassing about a debt($334.28) that I’ve already paid to the previous D.C.A.
The previous debt collector confirmed that YES I did pay the amount in full and have a $0 balance due.
I even have conformation number from D.C.A..
When I call BPO LLC they wont give me the information to help me, nor listen to what I tell them. When confronted with evidence that I paid, they say I need to call the company that told me to call BPO LLC in the first place.
I need MRS BPO LLC. to reimburse me for monies lost due to lost time at work because of their constant nonstop phone calls. they always call from a different number so I always answer incase of emergency..
My time is very valuable. time is money.
Be very careful about this company. The staff lie and they have sensitive and accurate information. Get everything in writing and good luck with that.
the company MRS BPO is calling me a lot about a debt I don’t know about Im trying to clean up my credit call or email me please.
I am getting collection letters from this company, but they do not tell me what the debt is for. I tried to dispute if on my credit report but they say its valid because I didn’t give enough info, I don’t have any info.
This company continues to send text messages stating that they are a debt collector trying to collect on behalf of Spectrum. First, I do not have a Spectrum account and second I have owned my number for 20 years. This is a scam and I want them shut down. What do I have to do to make them pay me?
I have tried for days to reach a csr to settle my account. Automated pay cannot help me. I have held on for a hour at a time. Would appreciate someone calling me so l can settle this. Due by 08/15/19. 336-307-3325 or 336-880-2159. Thank you. V. Webster
I was a victim of identity theft last year someone ordered phones in my name through Verizon now it’s been turned over to collections without any bills sent to me from Verizon or any proof that the debt is mine now it’s on my credit report, I was told by a representative of Verizon that MRS BPO LLC bought my fraudulent debt from Verizon. My credit is spotless other than this, can you help me please!
I did speak to someone at MRS BPO collection agency about my situation and whomever I talked to told me to go on their site. So now I need some advise on how I can resolve this matter.
On my credit karma it says i owe to MRS BPO then says original creditor name: 10 PPL. So i assumed maybe i didn’t completely pay off my PPL bill, but when i go to my PPL account to pay it says no money is owed. Then i got to MRS BPO site and try to pay and it asks me for an account number that i got in the mail from them, but i never received any phone calls or mail from these people. What can i do please help! This is affecting my credit score.
I keep getting calls from this company called MRS Associates, they call my number, it is an automated system that tells you to please hold for a representative, then follows up with that you can not connect to call 1-866-833-3585, I asked what it was in reference to and they said well you called us. I inidicated that they called me and gave me a number to call them back. I have had calls on my home phone and cell phone. They are annoying and a couple of them rude. I do not answer their call anymore., What can I do?
What’s this for on credit report