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The 2022 Chevy Traverse is a three-row SUV designed for family fun. The automaker claims that it is “a mid-size SUV with full-size flex.” However, the “flexibility” is only seen by the defective electrical system and shoddy structure, leading to many customer complaints.
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Today’s automotive electrical systems run just about everything in the car. When something isn’t put together correctly or it’s missing pieces, a lot of issues can be caused.
KBB says, “The Traverse’s layout and technology don’t feel as fresh as a Kia Telluride with its widescreen display and airy feel, but the Chevy’s functions are logical and simple to use. Common things like climate and audio are controlled by dials and buttons.”
But there are also issues with the chip shortage leading to trouble. One Traverse Forum user wrote, “I don’t know exactly where the chips are and how they are accessed but I’m not crazy about the idea of my car getting finished then parts being removed and reinstalled so the chips can be installed. This just sounds like a recipe for quality issues.”
Prior to the chip shortage, Chevrolet dealt with many issues on previous models. It is only going to get worse now that parts aren’t being installed. Previous class-action lawsuits dealt with power steering systems that failed after 30,000 miles. One can only imagine what systems are set up to fail now.
| Complaint Category | Number of Complaints |
|---|---|
| Power Train | |
| Electrical System | |
| Unknown Or Other | |
| Engine | |
| Service Brakes | |
| Forward Collision Avoidance: Automatic Emergency Braking | |
| Exterior Lighting | |
| Air Bags | |
| Steering | |
| Engine And Engine Cooling:exhaust System |
It’s clear that the Traverse hasn’t been put together the way it should, but even the design is poorly thought out.
Car and Driver stated that there are “Big blind spots toward the rear, plasticky interior parts, [and] most appealing options cost extra.”
It’s difficult to believe that Chevy is going to put the Traverse together in a way that brings peace of mind to customers. It just doesn’t seem like there is much thought put into how this family SUV is constructed. Even Service Bulletin #PIT3099U talks about teaching the technicians how to install GM parts and kits. Aren’t these components that the factory-trained technicians should already know how to handle? Maybe it’s time to exercise some “full-size flex” and get some new workers for the company. Hopefully, the automaker can choose some technicians that understand what a car is in the first place.
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Brian Jones spent more than 30 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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