Electrical system and steering issues among the top complaints received by the NHTSA from vehicle owners
There are few sports cars that can turn heads such as the 2020 Toyota Supra. Even the automaker claims that this model is “the legend reborn.” However, this Supra might have done better staying off of the production line. It seems to struggle with a defective electrical system and malfunctioning steering.
Click on other model year to view more problems: 2021
Any car that wants accolades needs to have a sophisticated electrical system intact to get the job done. Yet, the Supra fails miserably, according to some reviews.
Here is one such account from the Edmunds.com page. “The car does have its’ quirks, such as, why the radio will shut off when I open door some times and not others and the center-mount monitor is useless.”
Actually, it isn’t necessary to read reviews to see the scope of the problem. There is even a review that makes it obvious that Toyota failed. NHTSA Campaign Number 19V684000 affects more than 250,000 vehicles. It states that the image in the backup camera might malfunction, thereby increasing the chances of an accident. However, there are even deeper troubles. NHTSA Campaign Number 19V850000 also talks about a recall related to the headlights. In this situation, the headlight control unit is failing, thereby turning off the beams and leaving drivers in the dark. Maybe the “legend” doesn’t want to be seen.
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| Complaint Category | Number of Complaints |
|---|---|
| Steering | |
| Electrical System | |
| Unknown Or Other | |
| Electronic Stability Control | |
| Power Train | |
| Service Brakes | |
| Suspension | |
| Vehicle Speed Control | |
| Visibility/wiper | |
| Wheels |
Sports cars are meant to be nimble, but the steering in the Supra might just disappoint.
Here is an NHTSA complaint that illustrates some of the trouble. “The contact owns a 2020 Toyota Supra. While driving 60 mph, the steering wheel began to vibrate and become difficult to turn. When turning the steering wheel, the wheels failed to move and the power steering malfunction warning indicator illuminated. The contact stated that the steering wheel seized in a parking lot. The vehicle was not able to be driven. The vehicle was towed to [dealership] where it was diagnosed that the power steering motor needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 197.”
The owner of this Supra didn’t even get the chance to drive it 200 miles before it broke down. Plus, there is a serious recall related to the steering system. NHTSA Campaign Number 20V355000 states that the steering gear tie rod could be damaged when driving on rough roads or in high temperatures. If this vital part breaks, the owner could lose handling or control over the vehicle. Yet, this isn’t the beginning of the manufacturing defects. NHTSA Campaign Number 19V653000 goes on to talk about problems with the seat belts. One would think that this system has been perfected a long time ago, but Toyota proves how it can still be screwed up. It turns out, in some models, the seat belt guide loop mount might not have even been welded correctly. So, not only can the steering go out, but the driver could become unrestrained in the process. That seems like a hefty cost to pay just to drive in a “legend.”
Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Toyota pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.
Brian Jones spent more than 30 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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