2018 Ford Edge Problems and Top Complaints – Is Your Car A Lemon?

Exterior lighting, electrical, engine and powertrain issues among the top complaints received by the NHTSA from vehicle owners

Ford has long been known for building a tough vehicle. After all, their motto was “Built Ford Tough” for many years. Still, many people driving the 2018 Ford Edge wonder what happened to the quality. This crossover regularly comes with dim exterior lighting, dangerous electrical systems, a poorly built engine and a defective transmission.

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Problems with the Exterior Lighting

When someone gets behind the wheel of a car, they automatically expect that the lights will operate well enough to see at night. After all, without the headlights functioning properly, drivers are at risk of hitting something. Sadly, this isn’t a strong suit of the 2018 Ford Edge.

One user wrote this on the NHTSA website, “The headlights are too dim. The safety of my family is my main concern with this complaint. We live in an area where there are many animals that can and are out on the road. I have to be able to see better during the night time hours. The normal headlights feel as if the daytime running lights are on. The high beams are even too dim. I feel like the high beams are the brightness that the normal lights should be.”

The American automaker has nothing to say about the situation. With over 50 manufacturer communications about defective systems, the headlights get talked about once. That doesn’t stop other consumers from expressing concerns. Looking at boards across the web, you’ll quickly find countless pages of users discussing how they cannot see at night. This makes the Edge a great SUV for those who don’t drive at night, like grandma.

Here are some actual complaints logged with the NHTSA about the 2018 Ford Edge Exterior Lighting Problems:

I just purchased a new 2018 Ford Edge. The low beam headlights are so dim with night driving, they are unsafe. Shows barely enough light ( no brighter than a street light). You can barely follow the center line. After 100 years in business, you would think this is something that I would not have to worry about when purchasing a new vehicle. I think the low beam lighting should be replaced what a brighter led lighting. I’m concerned with my safety and my family safety. I cannot see how his was overlooked by the people in charge of making sure a car is safe to drive in all conditions.

Headlights don’t shine on the road very well. There no adjustment screws to correct.

Problems with the Electrical System

When thinking about a car’s electrical system, most people know that the battery is one of the main components. The battery must be operational to start the car. When it’s not working, there’s no way to get anywhere without jumpstarting the vehicle. That’s what new owners find happens in the 2018 Ford Edge.

One user wrote this on the NHTSA website, “Battery goes dead every 1,500 miles. Third battery in car. Ford technician says they cannot find anything unusual in the electrical system to cause this. Third battery now in auto has trouble starting in cold weather conditions. The starter turns over very slowly during initial start of the day.”

It seems the company has more electrical problems than just a dead battery. In fact, they issued a recall labeled with NHTSA Campaign Number 18V548000. It turns out, the power supply cables located on the alternator and starter hasn’t been secured properly, which might result in an electric arc. If this occurs, a fire might break out. While it’s a simple fix, many owners remain unaware that their car is set to turn into a torch at any time.

Here are some actual complaints logged with the NHTSA about the 2018 Ford Edge Electrical Problems:

At random times (no consistency) as we are driving or at initial start up, the instrument cluster will black out with no communication along with an occasion “transmission not in park” message that appears. Radio is lost as well. I have returned to the dealer for warranty repair for the 4th time in less than 2 months with no resolution. Initial repair was a loose wire, same issue appeared less than a week later. 2nd repair the dealer “flashed” the BCM. Same issue appeared the next day. Third repair, the BCM was replaced. Less than 2 days later, same issue appeared. It is currently at the dealer again and I was told that ford engineering now has to get involved as they have no solution to this issue

Car just died 4 months after purchase; there was no lights or anything. The battery had to be charged and the dealer stated that the vehicle had to be driven 30 – 45 minutes every time to keep it charged. This is normal?

Problems with the Engine

The engine is the heart of a car. If it doesn’t run right, nothing seems to work well. In a new vehicle, there shouldn’t be any major concerns with the motor, but that’s not the case with the 2018 Ford Edge.

One user talked about numerous complaints on the Edmunds website. They stated, “My 2018 Edge SEL has had three significant repair issues in the first 27,000 miles. (1) Improperly installed sunroof that resulted in high-pitch noise at 50 mph and above. (2) Dash screen died and went completely black two times requiring new computer. (3) Crack in engine block resulting in coolant leak into cylinder. Would not recommend this vehicle.”

Of all these complaints, the engine concern is serious. Even Ford addresses it in Service Bulletin #SSM 47462. The troubles come with excessive coolant consumption, white smoke and a rough idle. It turns out that the cylinder block and head might have eroded, pitted or have defects. The only repair is to replace the affected parts. While this is something common on older engines, no one expects it to happen to their newer 2018 Ford Edge. It looks like many people are in for a big surprise when the crossover begins smoking and burning through coolant.

Here are some actual complaints logged with the NHTSA about the 2018 Ford Edge Engine Problems:

2018 Ford Edge with 25,000 miles, took it to the dealer with a check engine light and the service dept told me the engine is defective and will need to be replaced.

Problems with the Transmission

The powertrain consists of everything that makes the car move. This includes the engine, transmission and axles. What many owners of the Edge find is that the transmission simply doesn’t live up to expectations, and often leaves them stranded.

One user wrote this on the NHTSA website, “Loss of transmission power, like as if the transmission can’t decide which gear to be in. Then when it selects the gear, it slams into gear so hard that it feels like you have been hit from behind by a truck. This has happened while driving in stop and go traffic, when driving thru a dip in the road and most disturbingly while driving up a long steep hill.”

There aren’t any communications about this situation from the automaker. What is interesting is a recall that came through regarding the powertrain. In NHTSA Campaign Number 18V390000 we see an ailment that causes the torque converter weld studs to fail on crossovers with a 2.0L gas engine and six-speed automatic transmissions. If the torque converter comes disconnected from the engine flexplate, the vehicle might stop moving. What we’ve learned about Ford toughness is that it doesn’t include headlights, the electrical system, engine and powertrain. What’s left of the vehicle that could be tough? It seems that all the major components fail to live up to the motto.

Here are some actual complaints logged with the NHTSA about the 2018 Ford Edge Transmission Problems:

The front axle, (known as the half shaft) blew out all the grease in the rubber boot. The inside front , driver’s side tire, suspension and brakes were covered with grease. Came from the dealership like this, auto had 42 miles at time this was noticed.

Your Lemon Law Legal Rights

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About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

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  • Jas

    My vehicle has the exact same transmission issues. Slamming in and out of gear. Shop mechanic couldn’t get the vehicle to do it so said there was no issue.
    It finally shifted way out of gear so wildly that I had to have it towed. Now they tell me its the transmission.

  • Veronica S

    Brake pedal hard and won’t move when I push on it to try and start car.

  • Kim c

    2018 edge sport with 15k
    Oil pan replaced 3 times due to leak. 4 weeks after. Last oil pan replacement motor is now knocking. Stuck on side of road. Towed to shop. Waiting on diagnosis. This will be my 3rd rental car. Each time it is about 2 weeks to fix.

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