United Revenue Corporation (URC) is a third-party collection agency based in Texas. URC has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including attempting to collect debts not owed. If you have been contacted by URC regarding past due financial obligations, make sure you understand your rights before responding.
The harassing company pays our fees.
They’re legit. According to the Better Business Bureau (BBB), United Revenue Corporation (URC) is a legitimate collection agency located in Arlington, TX. The BBB has maintained a profile page for URC since 1991. Buzzfile indicates a founding date for URC of 1983 and estimates their annual revenue at $2.6 million.
The home page of URC’s website contains very little information. The company’s name is displayed, and beneath it the statement, “Est. 1983.” Additional information can be found by clicking on links located beneath five $100-bill icons: Client Log In; View and/or Pay Your Account; About URC; Contact Us; and Credit Reporting Policy. The Client Log In link requires site visitors to enter a username and password before accessing the portal. Similarly, the View and/or Pay Your Account link leads to a consumer payment portal that requires a username and password. This page also contains the statement, “This is an attempt to collect a debt by a debt collector. Any information obtained will be used for that purpose,” and a disclaimer about ACH payment fees. Their Contact Us page provides their address and phone number.
Information about URC’s business practices is located on the remaining two pages. The About URC page tells site visitors that URC has combined “technology, professional collection techniques, and good, old-fashioned customer service” to create “the ultimate extension of your own accounts receivable management department.” URC’s “emphasis on practical solutions for our clients” is enhanced with technological advances such as the “most powerful collection system in the business coupled with flexible interface ability” to provide “a total package that exceeds even the most sophisticated expectations.”
URC’s credit reporting policy “always allows sufficient time for each person to meet their obligations before reporting any debt as a collection account to Experian.” Further, URC policy requires that all “undisputed medical collection accounts will be deleted from credit reports when they are paid in full.” URC also states its compliance with regulations requiring that they “investigate, verify, and validate each and every account that may be disputed in an effort to ensure complete accuracy in our reporting.”
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
The BBB has closed 38 consumer complaints against URC in the past three years, with 16 closed in the past 12 months. Almost all of these complaints allege problems with billing and collections. As of September 2017, the BBB has given URC a rating of F. Since March 2015, the Consumer Financial Protection Bureau (CFPB) has closed 22 complaints against URC, and Justia lists at least 2 cases of civil litigation identifying URC as a defendant.
United Revenue Corporation
204 Billings, Suite 120
Arlington TX 76010
Telephone:(800) 999-8685
Website: http://www.unitedrev.com/
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely URC would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Absolutely. Here are some Sample Cases
Many of the complaints against United Revenue Corporation allege problems with accurate documentation of billing and reporting. In addition, URC’s responses to complainants often take a defensive and argumentative tone that attempts to shift blame onto the complainant. In February 2016, a complainant disputed a debt that URC was trying to collect. The complainant stated that because he was trying to buy a house and the past due amount was very small, he agreed to pay it to have it removed from his credit report. After paying the bill, the complainant reported that URC did not remove the disputed item. URC responded with a confirmation that they did agree to remove the item form the complainant’s credit report once it was paid in full, but blamed the complainant for their failure: “This would have been done long ago if [the complainant] had brought the situation to our attention.” URC added a defensive statement that because the complainant chose “to involve [the BBB] in this matter, [they] feel it is appropriate to confirm that every item of information that [they] reported was confirmed to be accurate and proof of the obligation was furnished…via an itemized statement from our client.” This complaint illustrates conduct in direct opposition to URC’s stated policy of ensuring accuracy in its credit reporting activities.
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“I was so excited when you told me about the positive outcome of the lawsuit. If the need ever arises again, I will not hesitate to call your office or recommend your law services to a friend in need.”
“Thank you, thank you, thank you! I couldn’t be happier with all the hard work your office has done for me. I feel throughout the whole process I was kept informed, and my questions were always answered completely. The calls have stopped, I no longer have a mountain of junk bills piling up, and I owe it all to Lemberg Law.”
“I found your website. I filled out the information and much to my surprise received a call back within the hour. She listened intently and addressed each one of my concerns. She immediately forwarded me an email and advised I would not be charged for services rendered. She made me feel confident and assured, and that someone was in my corner.”
Chances are good that we can help. Call us today and we’ll explain.
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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There are 4 debts that I question on my credit report from United Revenue Corporation – I have sent them a demand for validation of debt letter pursuant to my rights under the FCRA – they blatantly refuse to comply and send out a printout not including any of the info required by law. Once they even told me they would garnish my wages and have me arrested.