Truescreen, Inc. is part of the Vertical Screen family of companies founded in 1989 and based in Pennsylvania. The company offers employment background screening services in the United States and internationally. It boasts that it “has considerable experience in applicant screening for large, global businesses” and that “[t]his expertise allows [it] to provide screening advantages unmatched by [its] competitors.”
The company provides virtually every type of screening and background check by using the applicant’s name, birth date and social security number including:
- Sex offender registry
- County, state, national, and federal criminal checks
- County and federal civil checks
- Global Watchlist Search
- Driving records
- National and international employment and education checks
- Personal and professional references
- Drug checks
- Credit checks
- Social Security number tracing
This agency also offers new hire and post-employment screening. This includes identity and immigration status verifications, employee audits and monitoring, random drug testing, and risk and compliance checks.
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Whether you get hired or promoted often depends on the information learned from an employment background check. A background check can come in many shapes and sizes. It may be as simple as verifying your social security number. Or it may include a detailed report of your credit and criminal history, or even information gathered from interviews of your friends and neighbors about your character and reputation.
Whatever the scope of the background check, the FCRA sets strict standards for how employers and background check companies get consent for and conduct background checks, and what they can do with the information they find.
If a background check company like Truescreen fails to meet those standards, the FCRA gives you rights.
Common Mistakes On Employee Background Checks:
Background checks are susceptible to errors. Individuals who handle public and private data about you can make mistakes and computer systems can also fail to to be accurate. Here are some of the most common causes for inaccurate info showing on your report:
- Wrong or incomplete data in original documents
- Typos such as number transposition
- Copying, filing, and search mistakes
- File corruption in computer system
- Duplicate information
- Outdated negative information
- Mistaken identity
- Identity theft
What are my Background Check Disclosure and Consent Rights?
You have a right to know if an employer will use information from a background check against you and an employer cannot obtain background check information without your express written consent.
A background check company cannot hand over your information to an employer unless the employer certifies that: (1) it has “clearly and conspicuously” disclosed to you in a separate document that it may obtain a background check; (2) you have authorized it to get the background check; and (3) it will provide you with advance notice of any adverse action based in any part on the background check report, a copy of the report, and a summary of your rights under the FCRA.
If an employer takes “adverse action” against you by denying you a job based partly or completely on information in a background check report, the employer must give you notice of that fact. The adverse action notice must include the contact information for the background check company and an explanation of your rights to dispute the report.
Can criminal convictions appear on my background check after 7 years?
Yes, but a background check company must take reasonable steps to ensure its report is as accurate as possible. The FCRA also puts limits on the negative information a job screening report can include. A report cannot list civil suits, judgments, arrest records, paid tax liens, accounts in collection or most other negative information after 7 years, or bankruptcies after 10 years. It also cannot list expunged convictions. However misdemeanor or felony criminal convictions that go on record and are accurate can stay on your background check indefinitely.
If you don’t get a job because of information in a background check report, you are entitled to a copy of the report. You also have the right to dispute the report if it has errors or includes information it shouldn’t. If you dispute a report, the background check company must investigate and correct any errors within 30 days.
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If you lost out on a job or promotion because a Truescreen background check report included inaccurate or illegal information, you may be able to sue in federal court. If you sue and win, you may be entitled to your actual damages or statutory damages up to $1,000, plus punitive damages, attorneys’ fees, and costs.
Many of those lawsuits allege that the background check companies did not take reasonable steps to verify criminal background information and, as a result, falsely listed felony convictions, including expunged, outdated, or incorrect information, or misidentified the subject of the report. Some complaints allege that background check reports contained inaccurate educational, work, driving, credit or other personal information that the background check company was not responsive or did not properly handle disputes about inaccurate information. Some complainants have filed their lawsuits as class action complaints, on behalf of themselves and similarly situated people.
The Better Business Bureau (BBB )has received at least one complaint against Truescreen alleging that the company included false criminal history information in the complainant’s background report. The BBB gives them a “C+” on a scale of “A” to “F,” based at least in part on the fact that they failed even to respond to this complaint.
P.O. Box 541
Southampton, PA 18966
Ready to Assert Your FCRA Rights?
Fired or Not Hired Because of a Truescreen Background Check? If so, you’re in the right place.
● Our 12-year track record of helping hardworking, regular people just like you speaks for itself. We have the experience, knowledge, and dedication to get you the best results possible.
● We’ve helped more than 25,000 consumers recover more than $50 million.
● We work to restore your reputation and get you the compensation you deserve. You focus on living your life.
● We care because we know what it’s like to lose out on a job because a faceless company didn’t follow the law.
● We will fight hard for you and won’t stop. We are not afraid to stand up to big, powerful companies. That’s what we do.
● It won’t cost you a penny out of pocket – you pay nothing until we win money for you.
Our mission is to fight for your rights. ✊
If you’re ready to assert your rights and fight incorrect information in your background check, we can help you get justice. Complete our form for a FREE case evaluation, or call 844-685-9200 NOW
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