Transworld Systems or TSI is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them
What is Transworld Systems?
Transworld Systems Inc or TSI is a third-party debt collection agency based in Northern California. TSI has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including improper contact or sharing of information and threatening to take actions that cannot legally be taken. If you have been contacted by this debt collector, make sure you understand your rights before responding.
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Is Transworld Systems a scam?
They’re legit. According to the Better Business Bureau (BBB), Transworld Systems, Inc. was founded and incorporated in 1970. The BBB established a profile page for TSI in 1990.The BBB lists TSI as a collection agency. Buzzfile estimates Transworld Systems Inc’s annual revenue at $ $1.0 billion and the size of its headquarters staff at 25 employees and 700 total employees across all locations.
According to its website, TSI “delivers unparalleled results by utilizing a proprietary predictive analytics platform that drives…next-generation recovery operations.” TSI “pairs… scale, sophistication, and debt collection expertise with the high-touch, client-centric approach of a boutique firm.” TSI states that it is “more than just a debt collection agency…and offers strategic end-to-end accounts receivable management and debt collection solutions.”
Who does Transworld Systems collect for?
Transworld Systems collects delinquent debts for a variety of businesses and industries, including “Fortune 100 corporations, national and regional healthcare providers, financial institutions, state and federal government organizations, educational institutions, and small- and medium-sized businesses.” TSI’s accounts receivable management solutions consist of 3 divisions—pre-charge-off debt recovery; post-charge-off debt collection; and specialty solutions.
Transworld Systems’s pre-charge-off debt recovery division provides first-party collection services that include “friendly reminders of overdue payments to generate immediate results.” Their post-charge-off debt collection division provides both first- and third-party collections using “best-in-class technology with data-driven workflows to facilitate effective and compliant operations”; legal claims processing and attorney network services; bankruptcy processing and proof-of-claims services; and probate collections for the estates of deceased consumers.
TSI also provides business-to-business commercial collections and business process outsourcing services that include portfolio and agency management; consulting and optimization; loan servicing; and self-service debt collection. Transworld Systems’ Consumer Support page provides a partial list of federal and state consumer rights, along with links to the Federal Trade Commission website and the FDCPA.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
How many complaints are there against Transworld Systems – TSI?
The BBB has posted a Notice of Government Action on the profile page for TSI. As of October 2021, the BBB has closed 533 complaints against Transworld Systems Inc in the preceding 3 years, with 252 complaints closed in the previous 12 months. Most of those complaints alleged problems with billing and collections, although 36 complaints cited problems
Transworld Systems 2235 Mercury Way Ste 275 Santa Rosa, CA 95407-5413 Phone Number: 866-545-9191
Can Transworld Systems Sue Me or Garnish My Wages?
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely Transworld Systems would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
in 2018, a proposed class action was filed against Transworld Systems Inc. alleging the debt collector falsely informed a consumer that his purported debt may increase. The man claims he received a collection letter from the company that listed his “current balance due” and indicated that the amount “may be periodically increased due to the addition of accrued interest or other charges.” The lawsuit argues that this statement is false and that the defendant was not authorized to “impose additional charges” on the plaintiff. The purpose of the defendant’s statements, the case alleges, was to provide a false “financial incentive” that would encourage the plaintiff to pay off his debt sooner and avoid paying a greater amount
The BBB has posted the following Alert on the profile page of Transworld Systems Inc:
“Government Action, Case 2017-CFB-0018
“The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
“On September 18, 2017, the business entered into a Consent Order with the Consumer Financial Protection Bureau (CFPB) prohibiting it from filing false or misleading legal documents, attempting to unlawfully collect or report negative credit information pertaining to invalid loan debts, and filing lawsuits on any loan an audit shows is unverified or invalid. Specifically, the CFPB took action against the debt collector for National Collegiate Student Loan Trusts for allegedly violating the Consumer Financial Protection Act by filing false affidavits and for pursuing collections lawsuits it could not have won if contested. It was further alleged that the company attempted to file lawsuits in order to collect on student loan debts that were either too old or unable to be verified.
“While not admitting any wrongdoing, guilt or violation of law, the settlement requires the company to pay a civil penalty in the amount of $2.5 million and an injunction requiring correction of the violations. It also requires an independent audit of all 800,000 student loans in the National Collegiate Student Loan Trusts’ portfolio. The Consent Order requires documents requiring notarization be properly notarized and to cease collection on the invalid loan debts.”
The case above was documented in a Consent Order by the Consumer Financial Protection Bureau in a federal administrative proceeding file dated September 18, 2017. The Order stated that the CFPB “reviewed the debt collections litigation practices of the Attorney Network business of Transworld Systems, the agent and Service Provider for 15 Delaware statutory trusts referred to as the National Collegiate Student Loan Trusts.” During their investigation, the CFPB “identified violations of Sections…of the Consumer Financial Protection Act (CFPA).” According to the CFPB, TSI “executed affidavits that falsely claimed personal knowledge of the account records and the consumer’s debt, and in many cases, personal knowledge of the chain of assignments establishing ownership of the loans.” In addition, TSI hired law firms to file lawsuits “without the documentation necessary to prove Trust ownership of the loans.” In addition to the $2.5 million fine, the CFPB also required TSI to undergo five years of forced compliance monitoring.
Transworld Systems TSI Calling You?
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Can I sue TSI for harassment?
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
Consumers have reported this agency harassing them from the following numbers:
Stop Transworld Systems Debt Collection Harassment
“Thank you for all the work you’ve done on my behalf. I genuinely appreciate the blessing you have bestowed upon me. I didn’t realize I’d be getting any money from this wretched affair. I’m taken aback by what you have achieved in my behalf. This has proven better than I could have expected. I’m appreciative of your services and feel blessed. Thank you!”
“I could not believe it when my boss called me to his office and explained that he had been getting calls about me from collection agencies. OMG, I was so ashamed! Allow me to tell you how happy I am that I found you. Not only did you guys get the set calls to stop but you made them pay ME for calling my job. Seriously, I can’t thank you enough!”
“Know that you, Vlad, and your company did a fantastic thing. You took on a huge company for small people and righted a wrong. For this we are thankful.”
“When I first contacted Lemberg Law, I was at my wit’s end, not knowing what to do or how to protect myself against the collection agencies. I felt like I was sinking. After sending in my case evaluation, Lemberg Law quickly threw me a lifeline and turned the tide.”
Can You Help Me Delete Transworld Systems/TSI from My Credit Report?
Chances are good that we can help. Call us today and we’ll explain.
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About the Author:
Sergei Lemberg is a lawyer whose practice focuses on consumer law, class actions and personal injury litigation. He has been repeatedly recognized as the “most active consumer attorney” in the country. In 2020, Mr. Lemberg represented Noah Duguid in the United States Supreme Court in the case entitled Duguid v. Facebook. He is the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.