Receivable Recovery Services LLC or RRS is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
Receivable Recovery Services or RRS is a third-party collection agency based in Louisiana. RRS has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including making false statements and threatening to take actions that cannot legally be taken. If you have been contacted by Receivable Recovery Services , make sure you understand your rights before taking action.
The harassing company pays our fees.
They’re legit. According to the Better Business Bureau (BBB), Receivable Recovery Services , LLC was founded and incorporated in 1994. The BBB established a profile page for RRS in 2003. RRS is listed as a collection agency. Buzzfile estimates RRS’s annual revenue at $2 million and the size of its headquarters staff at 30 employees.
According to its website, Receivable Recovery Services “is the premier debt collection agency in the Gulf South Region” and employs a “highly motivated staff …with over 30 years of experience that ensures…they will conquer…revenue cycle and bad debt challenges.” RRS promises “the highest quality service combined with integrity, innovation, and a commitment to exceeding…expectations.”
Receivable Recovery Services collection staff is active in four main industries—healthcare, education, telecom, and financial. RRS healthcare division offers first-party early-out self-pay recovery solutions that “utilize high impact letters and telephone contacts that immediately stimulate… cash flow”; insurance follow-up services that “leverage… strong relationships with insurance companies to help track current claim status and accelerate timely billing, re-submissions, and payment”; as well as payment plan monitoring, charity care processing, hosted dialer, comprehensive skip tracing, and litigation solutions.
Receivable Recovery Services utilities division focuses on telecom and other digitally implemented services by providing pre-disconnect services. Their financial division collects for “some of the world’s largest financial service companies…to generate recoveries from bad debts,” with services that include pre-charge off and litigation. RRS also accepts delinquencies from education lenders.
The Receivable Recovery Services website includes a blog with articles about professional developments in the collections industry and a web-based contact form. However, they do not provide any links or references to consumer protection resources, laws, or enforcement agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
The BBB has closed 33 complaints against Receivable Recovery Services in the preceding 3 years, with 22 complaints closed in the past 12 months. Most of those complaints alleged problems with billing and collections. Since December 2017, the Consumer Financial Protection Bureau (CFPB) has closed 39 complaints against RRS. Justia lists at least 3 cases of civil litigation involving RRS.
Receivable Recovery Services, LLC
110 Veterans Blvd., Ste. 445
Metairie, LA 70005
Telephone: (504) 837-0116
Website: http://www.receivablerecovery.com/
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely RRS would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. Here are some Sample Cases
Complaints against Receivable Recovery Services commonly cite problems resulting from disputes about debt verification and the accuracy of information reported to the credit reporting agencies. In March 2018, a complainant indicated that he had requested validation of a debt, but that RRS had allegedly “refused to validate the debt that they have stated that he… owed.” The complainant denied that he owed the debt and denied that the amount requested was accurate. He stated that the debt was established without his knowledge, and that “the only correspondence that …he received was a billing statement, in which the amount is different than what is…reported on …his Equifax, Experian, …and Transunion credit reports.” He alleged that the failure to properly validate the debt violated the FDCPA and that the inaccuracies in reporting to the credit reporting agencies violated the Fair Credit Reporting Act (FCRA).
In its response, Receivable Recovery Services advised the complainant that they “do not discuss personal business matters in a public forum,” and that he should contact them directly to discuss the matter further. The complainant posted a response to their reply that indicated he had called RRS. The representative he had spoken with allegedly had stated that they had contacted him initially back in 2017, but the complainant stated that he had never received any phone calls from them. He specified the inaccuracies in their credit reporting, indicating that his credit reports showed a delinquent amount that was different from the amount quoted in the collection letters from Receivable Recovery Services. He also alleged that the representative told him his 30-day window to dispute the debt had expired, but he claimed “never to have received any communication to even know about disputing the debt.” He again denied owing the debt, but also insisted that even if the debt itself were valid, the amount of the debt was inaccurate. He reiterated his insistence that the debt was established without his knowledge, and that RRS’s conduct constituted violations of the FDCPA, the FCRA, and unjust enrichment laws. Receivable Recovery Services’ final response indicated they would mail supporting documents to the complainant.
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“We realize that ours is just one small case among many – and many more serious – but are heartened by the fact that you accepted it and represented us with a professionalism that belied the small dollar amount.”
“If you are unsure about this company…DONT BE!!! They are for real when they say they are here to help you. It only takes a few short minutes of your time to talk to a rep. I was a skeptic, but you did everything you said you would! I can’t say thank you enough!”
”Lemberg Law has saved me from the endless calls, and harassing voicemails. They really do go to bat for you. I didn’t know that debt collection agencies can end up paying your legal bill. What a surprise, to receive free legal help. I’m very grateful for all the hard work they did to finally give me my life back.”
“I would recommend your company to anyone. You have the debt collectors off my back, and I will finally see the light at the end of the tunnel. Throughout the entire procedure your employees were courteous and professional. I was blown away by their efficacy also.
We can absolutely help. Call us today.
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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I am still getting phone calls from collection agency or agencies for a debt I thought was squared away a year ago. Phone calls were being made to my mom!s place and my sister’s. Paid an amount through RRS in February 2019, and received a letter stating that the dispute has been settled. I am still getting calls. So are my mom and sister claiming that I owe this same card money. They would be willing to settle for x amount, which is about $200 less than I already gave them in February, about half the amount I allegedly owed and. Not including court costs. They’re threatening court proceedings. The case is supposed to have been settled. I have the letter.
Receivable Recovery is attempting to collection 1007, that I do not owe to them. I have request validation, with no response.. They will not supply me with any supporting documentation stating that this collection is mine.
I received a debt collection letter from Receivable Recovery Services L.L.C., located in Metairie, Louisiana, on or about June 28, 2018. I am new to the gulf area, I recently moved from the west coast to Mississippi. When I received this letter at my home address in Mississippi, I immediately sent a letter to this company requesting validation of the debt and also asking if they are authorized to collect a debt out of state. The letter was sent on July 2, 2018. To date, I have never received a single piece of return correspondence from this company so I wrote it off as a scam that was intended to collect money from an innocent consumer who would not challenge their efforts. A few days ago, I received an alert that a collection was added to my credit report. I immediately checked my credit report and there is a collection listed in my name by this company, as of September 1, 2018. I contacted the number on file to speak to someone in their office. When I called, I referenced the account number on the original letter. I spoke to 2 separate rude representatives who refused to talk to me unless I provided them with my address and date of birth. I refused so they refused to discuss this account with me. They forwarded me to a supervisor, Ms. Lloyd, and I was only able to leave a voicemail. I did not receive a call-back. I have sent them another letter along with my original letter demanding validation. I have also written complaints to the Federal Trade Commission, the Consumer Finance Protection Bureau, Jeff Landry- Louisiana’s Attorney General’s Office, and I have filed a dispute with the credit bureaus that have this listed on my credit file.