Radius Global Solutions Collection Harassment

How To Put An End to Unwanted Calls and Debt Collector Abuse and Threats.

Updated on Author: Sergei Lemberg

Updated on Author: Sergei Lemberg

Is Radius Global Solutions calling you constantly?

Radius Global Solutions
Radius Global Solutions Or RadiusGS is a debt collection agency which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.

What is Radius Global Solutions?

Radius Global Solutions is a collection agency specializing in healthcare billing services based in Pennsylvania. Radius has received many consumer complaints alleging violations of the Fair Debt Collections Practices Act (FDCPA), including attempting to collect debts not owed, failure to provide verification of debts, and misrepresentation. If RadiusGS has contacted you, find out what your rights are before you respond.

Have questions? Call us now at 475-277-1600 for a Free Case Evaluation.

Our services are absolutely FREE to you.

The harassing company pays our fees.

Is Radius Global Solutions a scam?

They’re legit. According to the Better Business Bureau (BBB) Radius Global Solutions is a legitimate collection agency incorporated in 1982. The BBB established a profile page for RadiusGS in 1989. Buzzfile estimates Radius Global Solutions’ annual revenue at $24.8 million and its staff at 350.

RadiusGS claims to be “at the forefront of compliance…[in] an ever-changing regulatory environment,” although their website does not provide specific information about regulatory compliance or consumer resources. Radius offers business services in four major areas: customer relationship management; healthcare revenue cycle management; early stage delinquency management; and account recovery solutions.

Who does Radius Global Solutions collect for?

According to their website, Radius Global Solutions collects for a variety of entities in healthcare, financial services, retail, utilities, education and hospitality/entertainment. RadiusGS claims to “offer outsourcing solutions to a variety of businesses that need debt collection, customer relations and call center services”

Their customer relationship management division offers Business Process Outsourcing (BPO) in the form of product and service inquiries; problem resolution and technical support; customer retention and direct mail response; and up-sell, peak volume management, and affinity partnership programs. Their healthcare revenue cycle management division provides patient consulting, scheduling, and pre-registration; insurance verification; financial counseling, including self-pay and insurance follow-up; and clinical appeals. Radius’ early stage delinquency intervention service uses “predictive analytics to determine the best opportunity to intervene and assist our clients’ customers in meeting their payment obligations.” Finally, their account recovery and debt collection services is their specialized focus through which they provide “debt collection solutions to those in the healthcare industry and all other industries where prompt payment is essential.”

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.

How many complaints are there against Radius Global Solutions?

As of October 2021, The BBB has closed 289 complaints against Radius Global Solutions in the preceding 3 years, with 128 complaints closed in the past 12 months. Since March 2014, the Consumer Financial Protection Bureau (CFPB) has logged 144 complaints against Radius for various alleged violations of the Fair Debt Collections Practices Act (FDCPA) including attempting to collect debts not owed; illegal communication tactics; failure to verify debts; false statements or misrepresentation; improper disclosure of information; and threatening to take illegal actions. Justia lists at least 2 cases of civil litigation naming RadiusGS as a defendant.

Contact Information

Radius Global Solutions
7831 Glenroy Rd Ste 250
Edina, MN 55439-3117

Website: https://www.radiusgs.com/

Can Radius Global Solutions Sue Me or Garnish My Wages?

It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely RadiusGS would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!

Get Free BBB A+ Attorney. Call 475-277-1600 NOW

Unlawful Debt Harassment? Learn the Law & Sue the Collector.

Can you help me file a No Fee Lawsuit against Radius Global Solutions?

Absolutely.  You can sue a debt collector. Here is a Sample Case Filed in Federal Court:

In July 2017, a complainant contacted the CFPB regarding contact efforts by Radius Global Solutions. The complainant indicated he had a past due account of $280.00 on his credit report, which was removed due to a dispute. The account was resold to Radius who re-reported the item to the credit reporting agencies, but with an increased amount of $1500.00 The complainant received a multi-page billing statement form Radius Global Solutions with a demand letter asking for installments similar in amount to a car payment. In addition, the complainant reports receiving harassing phone calls and additional demand letters. CFPB indicates Radius did not wish to respond publicly.

In May 2017, a complainant with a credit card fell behind on payments and the account went to collections. The complainant contacted Radius and made arrangements to pay off the balance with post-dated payments from the complainant’s checking account. After the payments were processed, the complainant received a statement which showed a balance due that was almost unchanged and a late charge that was more than the regular payment. Radius explained that the charges were added to service the payment plan. After completing the arrangement, Radius called requesting payment for the remaining balance. The statements showed no record of payment arrangements, and Radius claimed they are not responsible for producing documentation of agreements made over the telephone. CFPB indicates the company responded to the complainant privately and declined to post a public response.

Radius Global Solutions Calling You?

Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).

Can I sue Radius Global Solutions for harassment?

Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.

Want to Stop Debt Collection Harassment Now?

You may have a case, if…

  • You are receiving multiple calls per week from third party collection agencies.
  • You’re receiving early morning or late night calls from debt collectors
  • You’ve received calls at work from a debt collection agency
  • Debt collectors are calling your family, friends, neighbors, or coworkers
  • Collectors are threatening you with violence, lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

What Our Clients are Saying

“We realize that ours is only one little case among many — and a lot more serious — but are heartened by the fact that you accepted it represented us with a professionalism that belied the dollar amount.”

“I am so blessed that through this dreadful, terrifying encounter, your company was there to help me. I can not thank you enough”

“Never did I feel anything less than your most important customer. I love your service, and wish that more people were aware that there was a remedy for these vile creatures that call themselves collectors. Do not get me wrong, I pay my debts, or at least attempt to, but those agencies are aware of what they’re doing is illegal and know that the person on the other end of the line probably does not know that.”

Can You Help Me Delete Radius Global Solutions from My Credit Report?

Chances are good that we can help.  Call us today and we’ll explain.

Share your story

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

Sergei Lemberg

About the Author:

Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."

See more posts from Sergei Lemberg
  • Sheila S

    I’m leaving this comment here, as I want to record my case as it progresses. I got a text from Radius to “please contact them regarding debt for reference number xxxxxxx”. This is the first I’ve heard from Radius. I don’t know what the supposed debt is for, as I pay all my credit card debt on auto-pay, and have no outstanding debt that I’m aware of. I pay medical debt when I get billed for it as well.
    I rang an attorney I found on YouTube, and they reassured me that I don’t have to contact RGS until I get a notice in writing. I have informed delivery from USPS, so I will know. I also checked my credit with experian this morning, and see nothing on my credit report – I’ve still got my high credit score. Equifax also confirmed that my home address is accurate – so Radius has to mail me in writing to the home address that I have informed delivery on…no way for them to get around it and pretend to send me a letter….

    So, not sure where to go from here, But I guess I should try to find out what the debt is for, without giving them any info I guess.

    Also, I should think about sending that letter requesting them to prove that they can validate the debt within 30days of notice. Does a text count as notice? I don’t see how it can, since the text doesn’t tell me what it is for.
    Sending prayers to everyone in the same situation as me. Hope we can solve this issue.

    Resolution: I went on their website to login with my birthday, which wasn’t a match for the reference number. I rang them at the number on their website, and was told that my name doesn’t match the person that the reference number corresponds to. So the Radius lady said they’d mark my number as not relevant to that case, and I guess Radius will not contact me any more.

  • natasha h

    i was busy with certain things and didn’t even notice they hit my credit report till almost 2 months after! they claimed they sent me a letter and i informed them- i have informed delivery and log into the USPS account every day and nothing from them. I even googled address and nothing! i asked for a debt validation and she sent me to a supervisor. he tried to claimed he sent a letter out and then stated that he can call the so called “original creditor “ over the phone and give me the information then. they claimed they sent it out but still have NOT got nothing back from them!

  • Susan T

    So I filed a dispute against Radius global
    For an account that did not belong to me
    I submitted the credit report and proof of identity theft and they condition ti say it is my account . Help

  • Jennifer s

    I received a letter for a debt for verizon under Jennifer Kelly. My last name hasn’t been Kelly for over 7 years. They also got my address wrong. I haven’t has a Verizon account for years. I was never late. I tried to call them but I received an automated voice saying no one could answer my call. This was 02/08/2021. I also had my identity stolen in 2017 in which went to court. This isn’t my debt. What do I do?

  • Kat

    I have an account that has been closed for almost 2 years, now out of the blue they decided to send me something in the mail? When I called to get so
    E “GENERAL PUBLIC INFORMATION “ they refused to answer until I gave them my full name.., yeaaaaa I don’t even close to think so so I informed her that it is illegal to harass people over CLOSED debts just to try to REstart the time limit on them, told her if they send me anything else or bother me via ph that my lawyer would be most happy to take them to court ????????

  • Krissa

    I’ve been getting phone calls and mail sent to me the last 4 months from radius global. Saying I have an outstanding debt that I never knew i even had. I think i had a call from a different debt Collector place….(almost messed myself up by giving them my info.) But I’ve never received anything before these last 4 months.

  • sharon

    I received a call from them about “personal business matters” and before they wanted to tell me what they were they asked me to give them the last 4 digits of my social??? Very sketchy.

  • Brittany

    I received a notice from Radius Global Solutions for a don’t that has been closed for at least a year or two now. I can’t remember when the debt was initially opened or reported, but I do know that it has been removed from my credit due to being over 7 years old. Radius Global Solutions is trying to re-age this debt and get me to pay it even though it is closed.

  • Sumaiya

    I had left a comment on here a while back. I thought I had raduis off my back after the calls stopped but now they opened a new credit account against me.. I have two now and I dont know how to get rid of them they dropped my credit score

  • Alan W

    Radius Global Solutions called my daughter looking me and my wife regarding “personal business matters.”

    What would be our next step?

  • C F

    Radius is calling me daily. Telling me I have a debt. ( Medical )Which I do not. They even hit my credit. How do I fix this? I do not want any creditors thinking I do not pay my bills. When I ask what it is for, they say I have to look at my credit report. Which I did. But saw nothing that said any such thing. ANY help would be appreciated.

  • Chris

    They call me several times a week asking if I am the parent of (my minor child’s first name). I don’t know how they got her name, associated it with my number, nor what they are calling about, but I hang up on them and won’t acknowledge anything to an unknown/unidentified caller. I block the number, but they just call using a different one. Only reason I know it’s been Radius Global Solutions is that I used a different phone and called them back and asked what company it was. Of course, they wanted to know how I am. No way. I don’t have any outstanding debts. If this was legit, they will send something in the mail. Just scary that they have my 15 year old daughter’s name somehow.

  • Roni K

    I receive 4 calls per day from these people from multiple different numbers. I block one number, and they call back from a different number. It is harassing.

  • franB

    I just received a debt collection notice from Radius Global Solutions for a debt I incurred in 2006. The statute of limitations in Oregon is six years, so I suspect this is a statute of limitations violation.
    I welcome your thoughts on this.

  • Michael

    My father Just received a letter from them claiming a payment of 3000 for pep boys. Now he claims that it has been 7 years or more since he had used their services and doesn’t even remember making a payment of such. The letter wants him to verify if it is his debt and if it is creditable and if he doesnt reply, it is assumed his.

  • Michelle c

    I keep getting phone calls from Radius Global sol for the past several week but never leaving a message, I did answer the phone call once and he wanted me to verify information of mine but, I refused and they got nasty with me. I hung up the phone since All my accounts are current since my Divorce. I have paid off all my previous bills and this company didn’t tell me what or who I owned and they won’t tell me who this is for and I have refused to give them any information. make them stop calling me.

  • B. R

    So, I actually had a debt with a college. I wanted to pay it back, but at the time I simply didn’t have the money they were asking for. I offered to make small payments constantly, but they refused. So, finally they sent it to a collection agency. That agency would so happen to be Radius Global Solutions (or so I think)… now, it appears that they’re supposed to be a collections agency for medical bills, but they’ve apparently bought my college debt?? Anyways, I had already received a letter and happened to answer a phone call from an agent because I’m looking for a better paying job to support myself and my wife. This was back in March and I made the first payment. I had authorized ten dollars every two weeks (not much, but it’s all I can give at the moment). Well, I go on about my business and two week later, there’s no payment taken out… two weeks more, still no payment taken! Now, I monitor my account daily, I’m just that protective of my hard-earned money (it’s my way of living and I can’t afford to just throw it away – especially not on criminals who could be more productive with their skills than to take what they haven’t rightly earned). So, I happened to answer another one of their calls again today… still looking for that job (been busy with a move and all). Well, well, well… This guy says that I haven’t made another payment like, no junk Sherlock. I tell him that I was supposed to be set up for auto-pay and he barely listens to what I’m saying, but he finally realizes (after I’ve spoken to him slowly and like he’s an idiot, go figure) that I wanted it to be that way but THEY’RE the ones that haven’t taken a payment out… So, then he says that only happens if something happens with the card… well, nothing happened with my card. I still have it and it’s the same number as well as the account is still the same. THEN, this fool goes on about how he’s going to have to take the information out and put it back in… so, I started looking this company up to see if it’s a scam… looks like the company is real, but I’m not sure if I got called by real employees.. if I did, they’re really… inept..

  • Kelly

    Radius Global hit my credit today with a collections on an electric account that I can’t possiblity be responsible for as it don’t reside in the state where it originated from.

    Either someone has stolen my identity or Radius is scamming again.

  • Josh

    These people call me daily using hijacked numbers as I call the numbers back! Not only that, I told them.i am recording the line as they tell me they r recording me after everyday of calling me, I was told I wasn’t allowed to record but since I did they transferred me to supervisor who tells me 5 times he is recording before he even speaks of the purported business….Then claims he will take me off list but as I said I am who he is asking for he repeats that information to somebody else. You can hear many others in pods relaying the same info to other people they are scamming! I see the BBB has given them the ok but this debt they try to collect has been wrote off in taxes and insured so this company tries to get more money from a medical debt that I no longer am valid for as I am disabled on 2 types chemo now. Who deserves this daily and other other times you ask the reference they hang up. We can use fastpeoplesearch.com to reverse track any one of the numbers yet most are hijacked yet by looking here we all complain yet nothing is being done and I’m sick of answering this bs day after day sometimes they use the line of car warranty or back brace etc to hook customers into answering. When is something done? How much stress I go through daily, I should not have to put up with this bullshit!!! I recorded the line and will everytime I am called! Do not pay them anything g do not give them any info….Debt collectors who hide behind the law but overabuse the same law and nothing is done is wrong! When 8s enough enough? I have told them before I am sick and disabled I have no money etc and they keep calling day after day! I want justice I want to be left alone without stressing over a medical bill when I am on 2 types of chemo! I heard so many operators in the background relating the same info and this is complete nonsense. I will forward this to the BBb the FBI or whoever else I have as I’m tired of the harrassment. Get a real job and quit scamming people

  • Nathaniel E

    This people call me every day, no matter how many times I block them, finally decided to answer and this lady would not say why she was calling, instead after whe verified name and wanted me verify my date of birth but when I refused to do that she wanted to refer me to her supervisor, when I treatend to report them to the FCC, she suddenly said have a good day and hung up I will be reporting them if this harassment continues.

  • Alex P

    My credit is being affected by Radius for a collections debt that does not apply to me. I live in California , not Pennsylvania. Im trying to buy a home and this unnecessary inconvenience doesnt even apply to me

  • R.S.

    I received a medical bill November 2018 1st correspondence with Radius Global never knew that I had an outstanding bill that wasn’t paid by the insurance company. I called the insurance company only to find out that infect it wasn’t paid .So I called Radius Global who at first refused to give me any info u less I gave them info about me.I spoke with someone and explained the situation and asked for a settlement agreement. The agreement was for me to pay 1206.00 I explained to them that I was unable to pay that up front and they made an agreement for me to pay in 4 monthly payments to settle the debt. I agreed and they began withdrawing it out of my account. Nov.Dec.Jan. thus far.Two days later after speaking with them,they put it o my credit report. I disputed it because they didn’t even give me a chance to even try and make payments ,So the reporting agency did in turn remove it of f my report as I continue to pay it. I still have Deb and March to pay okay no problem. On Feb 20,I recieved a letter From Radius Global stating that my account was sold to Pendrick Capital Partners. That the amount due on the enclosed statement defects a zero balance because the account has been charged off as a delinquent account “collection bad debt”also that the enclosed statement does not reflect payments or credits that I already paid which so far is 653.00prior since the placement of the account now I have another payment due soon this all sounds bogus to me need advise as to what to do before making next payment. The amount still shows the original amount including what I have already paid thus far any suggestions? Maybe there need to be a class action law suite against these people.

  • Misha E

    Worked for them for a week. Couldn’t stand their policy shifts. I collect stamps, so for me working in a mailroom was ideal? Wrong. Some of our clients were unhappy that their envelope came stampless. So, those clients complained, and now I can’t work there. The work environment smells of Asians too.

  • wayne

    Got a call on New years day 2019 . who does that .. i got ill and hung up with them .. Got a letter from them just a few weeks later for a debt that was paid over 10 years ago . i have great credit . what is this

  • M H

    Cox Cable, the absolute worst cable company there is sent me to this agency after only 2 months. I, as a 73 yr. old veteran retired on a SS fixed income terminated their service after one year because the sales rep lied to me to get me to sign up in Nov. 2017. I have his name and where he was. He told me my rate would not go up if I took a 2 yr. agreement and I would receive a $100 Visa Rewards card. Neither happened. They bumped my rate up by $20 after one year and I could not afford it as I squeeze by each month. I talked to several ones at Cox support office, even the retention dept(Brian was here and very rude and arrogant) and offered to drop the phone service which would have put me back to where I was and could stay with Cox. They would not do it, very obstinate and non-understanding of my situation. The final bill was $164.00 of which only $54 was legitimate. I paid that to Cox last week but this company, Radius now says I owe $192 after fees added. The $110 is for an early termination fee. I refuse to pay that after being lied to, and having a 2 yr. agreement, even if verbal. If they start calling me now I will report them. Stay away from Cox no matter what you do! They may not realize it now but they will lose probably 6-8 customers per week over this ($20?) as I am in position to steer new potential customers away from them. As a volunteer with a military agency I see several new families moving into town weekly and get asked about cable and phone services. Revenge is sweet !

  • G. O

    Radius Global Solutions and many more like them are scavengers that are protected by US debt collection laws. You see, when the original company or organization with a claim for payment turns the account over to the debt collector they no longer want to talk to you because they have written the debt off and claimed it on their tax return. The purpose of turning the debt over to a collection agency IS NOT to get paid, it is in the hopes of ruining your credit and having you harassed day and night. They do not care if they get a dime from the collection agency because they now own the debt which they purchased for pennies. They hire people from other countries who get paid on how many calls they make a day so they are highly motivated to harass you. Notice that most speak some dialect of Chinese or Korean or similar. They do not understand our laws and can barely understand any complaints. All they know how to say is you owe, you pay. What ever is harassed, bullied or frightened out of your wallet to theirs is pure profit, remember they bought the debt for pennies on the dollar. The most corrupt will then RE-SALE your original debt to yet another hi-jacker and it all starts over again. This is all against the law.

  • Lizzie G

    Today I found out I had a bill from a doctor that somehow my insurance company failed to pay. (It was one of many bills I received from a trip to the ER in 2013). That bill was sent to Radius over 5 years ago and I’m just getting it now demanding payment! I was able to call the hospital and my insurance company and fortunately the non-payment was an oversight by my insurance company. When I called Radius…I told them the story and that I was disputing the bill. They were so rude and incorrigible. They barely spoke English and were very hard to understand. They said they had already spoken to my insurance company and I was responsible for the bill and there was nothing I could do except pay the bill.

  • Kali j

    Might compl Global solution is continue sending me letter to my address my son Joseph Michael Brown was murdered May 18th 2017 how Global solution got a hold of my son’s name they got a hold of my songs name and they so they account to a creditor the name of the company is ADT residential Global solution I heart is spoke to a the customer service I asked why they have my my son’s name they only thing they told me was they only there to collect I say okay you want to collect you can go ahead and ask the state because they already collect my son wealth you can go ahead and ask the state to pay whatever is the Romaine at the alarm dtdm protect my son when his house was a home invasion the state collect already his death what is that mean every single America they collect your wealth with the black dead certificate that is your money everything you’re soul Day & Title the state to take every single person out of your account because your birth certificate is a banknote so if global solution want the money in my sinus still own the place they didn’t protect him total amount $932.96 they can go ahead and call the treasury, the treasury direct account you know what I’m talking about everybody has one the treasury direct account is a secret account that every person they have born in has a birth certificate
    do not send me a letter anymore do not trying to find my number do not trying to call me shame on you my son is been dead stop trying to collect from me go directly to the treasury direct account ask them they know .

  • J R

    They are calling me in error,Today someone started talking to me in Spanish,I am white I do not speak Spanish.They are obviously looking for likely the previous owner of my ph number.I have no credit cards, owe no one any money,Buy everything w cash.And only 2 people have my phone number,,,So I know it is not me ,they are looking for…Your help would be appreciated…

  • A.V.

    Radius Global Solutions is calling past phone numbers that were linked to me. That is illegal and I owe them nothing! I watch my credit report like a hawk and would know if there were issues. I cannot believe they just call random numbers hoping that they come up with someone who knows you.

  • Darren F

    I have been getting calls and letters from Radius Global Solutions regarding a debt with US Bank. I have spoke with the US Bank manager and he assures me there is no issues with my accounts and Radius Global Solutions must be a scam.

  • terry g

    I’m getting calls with no messages left…but decided to call the number…and got the name of this place…Now I personally don’t owe any money that should have a debt collection outfit flooding me with calls from various locations I’m sure…as I’ve begun keeping a call log…But I am wondering if it could be related to any bills my ex-wife or 2 boys have incurred and have used me as a reference…but have no idea since they leave no messages…I’d blocked calls from them and who knows who else…and from all over the country…and here locally…my ex and my sons moved to Colorado in June and most all the calls have happened after that…but you can’t keep blocking numbers when they have locations all over, and numerous numbers to choose from…I got 19 calls in one day a couple weeks ago with no messages left…and I logged everyone of them and everyone since…I don’t know how many are from this firm or how many are from someone else…but NONE of these are for me I can assure you…and what would be best for me to get my name off their call list…we have been divorced for 9 years… after 19 years of marriage and I still don’t know the REAL reason why…and why there has been little transparency with them with things like this…I just want to clear my name from their call list…

  • Rachel R

    I had a citicard several years back and I started having some severe financial problems due to my husbands health. So citi put my account in collections. We negotiated a payment of 75.00 monthly and they pulled it directly from my bank account. The balance was around 9000.00 So for years I say 8 they say 6 they got their money monthly. They stopped after Dec of 2017. I never got any notice and when I checked with my bank about the extra money at the end of the month I just assumed I finally paid them off. Now 7 months later i get a letter from radius global solutions saying they are over this account from citi and that my balance is 11,209.67. This is ridiculous as it is more than original amount. Also I get offers almost weekly from citi offering me a card. I talked with a person from global and he said they will send me a statement and breakdown of balance. What I am upset over is why didnt citi contact me with any of this? They have/had all my info .

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