POM Recoveries Inc is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
POM Recoveries, Inc. (POM) is a third-party collection agency based in New York. POM has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including attempting to collect debts not owed and failing to verify debts.If POM has contacted you about past due financial obligations, be sure you know your rights before you take action.
The harassing company pays our fees.
They’re legit. According to the Better Business Bureau (BBB), POM Recoveries, Inc. is a legitimate collection agency founded and incorporated in 1983. The BBB established a profile page for POM in 1986. POM has been a BBB-accredited business since 2018. Buzzfile estimates POM’s annual revenue at $11 million and the size of its headquarters staff at 120 employees.
According to its website, POM “is a long-established accounts receivable management company offering credit, billing, collection, and litigation services.” “POM” is an acronym for “peace of mind.” POM states that its services provide “Peace of Mind®…for clients needing first-party billing, early-out, third-party, or legal collection services.”
POM offers a range of collection services, including first- and third-party billing; early-out services; third-party collection services; and legal collection services. In addition, POM’s collection services utilize “multiple contact and payment methods for the consumer,” including mail, phone, or via the POM website; “highly trained collectors”; “state-of-the-art technology”; flexible payment plans; bilingual communications; and “strict adherence to all rules and regulations regarding collection.”
POM accepts delinquent accounts from healthcare service providers; financial services providers; government agencies; and education lenders. POM’s healthcare division services all areas of healthcare billing, including insurance; self-pay; in-patient and outpatient; workers’ compensation; no-fault accounts; fee scaling and charity care; and Medicare/Medicaid. Their financial services division collects delinquencies for accounts such as credit cards, auto lenders, and installment loans. POM’s government division addresses delinquencies resulting from fines and fees; taxes; Class C misdemeanors; child support; and utility accounts. Their education division provides skip tracing and collection services for a variety of educational institutions.
POM cites its affiliation with several professional associations, including the Association of Credit and Collection Professionals (ACA International), the Credit Grantors Association of New York, the Credit Interchange Association, the Creditors International Association, and the Debt Buyers Association (DBA International). They also state that they use state-of the art technology to enforce “mature and documented FDCPA and FDCA-compliant policies and procedures.”
However, their Consumers tab only offers several web-based contact forms for various types of complaints. Their site does not provide any references or links to consumer protection rights, laws, or enforcement agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
As of January 2019, the BBB has closed 3 complaints against POM Recoveries, Inc in the preceding three years, all of them in the previous 12 months. All of those complaints cited problems with billing and collections. Since January 2016, the Consumer Financial Protection Bureau (CFPB) has closed 3 complaints about POM. Justia lists at least 1 case of civil litigation involving POM.
POM Recoveries, Inc.
85 East Hoffman Ave.
Lindenhurst, NY 11757
Telephone:(631) 761-1000
Website: http://www.pomr.com/
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely POM would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. Here are some Sample Complaints
Details of consumer complaints on the BBB’s profile page for POM Recoveries are not available for public viewing. In October 2017, a complainant posted a complaint on the CFPB website that alleged POM collectors had been attempting to collect a debt that had been “charged off in bankruptcy about 3 to 4 years ago.” The complainant stated that she had “been cussed at”; that POM collectors had called her and her husband at work; and that POM had “threatened to…have them both arrested.” The complainant stated that she had requested that POM contact her attorney. Further attempts to contact POM “with the lawyer and bankruptcy information” resulted in threats and hang-ups. She concluded by stating that POM is now “spoofing phone numbers to try and get them to answer.” In July 2017, a complainant stated that POM contacted her to collect an “amount that was paid in full months ago before collection attempts, but POM … is unresponsive to her information and continues to harass her with calls and letters.” The CFPB indicated that both of these complaints had been closed, and that POM had “responded to the consumers and the CFPB and chooses not to provide a public response.”
Publicly released information about POM’s involvement in civil litigation reveals one case resulting from internal billing disputes with one of POM’s creditor-clients. In April 2016, in the Supreme Court of the State of New York, Appellate Division, a judge issued a decision and order in which POM Recoveries had alleged that one of its clients had not paid for its collection services. In the original complaint, POM’s client had filed a lawsuit to recover “$250,138.63, plus attorneys’ fees, costs, expenses, and disbursements, alleging that POM’s failure to properly perform its services prevented the plaintiff from obtaining insurance reimbursement, and resulted in an audit, causing the plaintiff to incur attorneys’ fees in responding to the audit.” POM filed a counterclaim seeking in excess of $1,000,000 in collection fees from the client, claiming the contract they had signed entitled them to payment. In the initial case, “the court found that POM failed to state a cause of action” and dismissed POM’s counterclaims for reimbursement. POM appealed the decision, and in the appeal hearing in April 2016, the judge upheld the original decision, stating that POM had never accurately established that its client owed the amount they were seeking, and that its client was not obligated to pay for attorney fees incurred as the result of disputes about contractual agreements.
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“With your help the nagging collection calls have finally ceased! I was thrilled I was also able to get damages from the collection agency. I am unable to adequately express my joy. I am so thankful I made the call.”
“When I first emailed the office, I was not exactly sure what they could do for me. I had an idea, but they responded back with everything I could expect to take place. I never believed I would be receiving a check, it was definitely a silver lining. I highly recommend them to anyone seeking customer legal services.”
“I just wanted to let you know we received the check from your office on now and I wanted to take some time to inform you that we really appreciate all of your efforts in this matter.”
We can absolutely help. Call us today.
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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They are very shady and force innocent employees to break standard collections laws in order to provoke people to pay for bills that are not in any way verify by the company. They lye to their own employees and get upset if people ask common sense questions. They don’t want people to know they are doing things that aren’t necessarily legal.
The make alot of robocalls and when i call them back to tell them again that im disputing the charges , because i was charged 3 times more than what my deductible was , they dont answer the phone
They have called few times now they called from a different number when they left a message. I have no clue what the debit is I dont care talk to POM Recoveries
Pom Recoveries keeps calling here all the time and i told them nicely to stop calling me and they wont. They are looking for some lady and barely can understand there language. They need to stop calling here and looking for her.
This company (POM Recoveries) is calling my work sometimes up to 6 times per day. They also call my personal number up to 6 times per day. The owner has told me he is going to call my work and ask if I have wage garnishments and suggests I borrow money from family to pay him. He has also phoned before 7 AM EST before from a blocked number. I never provided them with my work number and I am not allowed to use my work hours to take personal calls