P&B Capital Group LLC is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
What is P&B Capital Group?
P&B Capital Group, LLC (P&B) is a third-party collection agency based in New York. P&B has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA) such as attempting to collect debts not owed and threatening to take actions that cannot legally be taken. If you have been contacted by P&B, make sure you understand your rights before responding.
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Is P&B Capital Group a scam?
They’re legit. According to the Better Business Bureau (BBB), P&B Capital Group was founded and incorporated in 2004. The BBB established P&B’s profile page in 2005. P&B Capital Group is listed as a collection agency by the BBB. Manta estimates P&B Capital Group’s annual revenue at $6.5 million and the size of its headquarters staff at 75 employees.
According to its own website, P&B “was established in 2004 with the intention of bridging the gap between creditors and consumers.” P&B claims its policies and procedures are designed to “ensure the consumer is satisfied with the resolution, not the creditor alone.”
Who does P&B Capital Group collect for?
P&B Capital Group’s website does not indicate the specific industries for which it collects past due financial obligations, not does it offer specific information about its collection practices. Instead, P&B describes its overall approach to collections. P&B describes itself as a “company that understands that unforeseen circumstances can occur in consumers’ lives, leaving their finances in turmoil.” As a result, P&B “offers consumers resolutions that allow them to pay off their debts in a case-specific fashion, helping them to alleviate the stress of outstanding debt and enabling them to once again get their credit moving in a positive direction.”
Similarly, P&B Capital Group describes compliance “policies and procedures that demand professional and considerate behavior from our representatives at all times.” They also cite several professional awards, including a nomination for “Small Business of the Year for 2008; …and the Certificate of Merit from the New York State Assembly recognizing…achievements and contributions to the Western New York Community.”
P&B Capital Group encourages dissatisfied consumers to submit complaints using their online Dispute Resolution Center. Their Information Center warns site visitors to be careful of information on the internet, which is notoriously unreliable. However, there are no links or references to official consumer protection resources, laws, or enforcement agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
How many Complaints are there against P&B Capital Group?
The BBB has closed 29 complaints against P&B Capital Group in the preceding 3 years, with 14 complaints closed in the past 12 months Since April 2015, the Consumer Financial Protection Bureau (CFPB) has received 21 complaints about P&B, and Justia lists at least 4 cases of civil litigation involving P&B Capital Group.
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely P&B would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
Can you help me file a No Fee Lawsuit against P&B Capital Group?
Complaints against P&B Capital Group commonly cite fairly serious violations of the FDCPA. In January 2017, a complainant indicated that P&B representatives had contacted him regarding an unsecured credit card debt. When he expressed an inability to agree to repayment terms, P&B allegedly threatened to take his “property including homes and…pension and savings plans.”
Also in January 2017, a complainant indicated she began receiving phone calls “numerous times a day on numerous phone numbers (home, cell, work) but never a message.” When she called the number back to determine the reason for the call, she requested that the representative identify the company and the reason for their calls. Allegedly, the representative “became very irate,” and the complainant received “verbal abuse for about 4 minutes.” Subsequently, the complainant requested debt verification, but the representative allegedly told her P&B had “already sent the information.” The complainant asked the representative to verify her mailing address, but the representative allegedly told her that she knew P&B Capital Group already had the correct information; that “they have verification of when things are delivered; and that the complainant can’t lie her way out of this by saying she didn’t receive the documentation.” The representative also allegedly “blatantly refused to verify or update her address.” After a heated exchange, the complainant hung up, called back, and confirmed with a different representative that they had the wrong address information on file.
In June 2016, a complainant indicated he had begun receiving calls from P&B Capital Group that did not identify the caller. Soon thereafter, he received a voice mail “threatening… a lawsuit in his county if he doesn’t immediately take care of” the delinquency. The complainant had “received nothing in writing, no validation of debt, and this is far beyond the five-year statute of limitations even if it is a debt he may” have owed. The complainant also indicated that the debt did not show on his credit report, so he does not believe it exists.” He concluded his complaint by indicating that the “number is a VOIP number with no legitimacy, so this is more than likely a junk debt collector that has bought information from somewhere.”
P&B did not provide timely responses to these consumer complaints.
P&B Capital Group Calling You?
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Can I sue P&B for harassment?
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
“When I first contacted Lemberg Law, I was at my wit’s end, not knowing what to do or how to protect myself against the collection agencies. I felt like I was sinking. After sending in my case evaluation, Lemberg Law quickly threw me a lifeline and turned the tide.”
“Thanks to the staff at Lemberg Law, I have peace of mind again. They worked quickly to find the harassing calls ended and were super considerate when I spoke together. I love the hard work!”
“I am so blessed that during this dreadful, frightening encounter, your company was there to help me. I can not thank you enough.”
Can You Help Me Delete P&B Capital Group from My Credit Report?
We can absolutely help. Call us today.
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About the Author:
Sergei Lemberg is a lawyer whose practice focuses on consumer law, class actions and personal injury litigation. He has been repeatedly recognized as the “most active consumer attorney” in the country. In 2020, Mr. Lemberg represented Noah Duguid in the United States Supreme Court in the case entitled Duguid v. Facebook. He is the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.