MG Credit, Inc (MGC) is a third-party collection agency based in Florida. MGC has received complaints alleging violations of the Fair Debt Collection Practices Act, including failing to verify debts and using false or misleading information to collect a debt. If MGC has contacted you about delinquent financial obligations, make sure you understand your rights before you take action.
The harassing company pays our fees.
They’re legit. According to the Better Business Bureau (BBB), MG Credit, Inc. was founded in 1967 and incorporated in 1987. The BBB established a profile page for MGC in August 1988, and MGC has been a BBB-accredited business since September 1988. The BBB lists MGC as a collection agency. Buzzfile estimates MGC’s annual revenue at $1.1 million and the size of its headquarters staff at 9 employees.
According to its website, MG Credit “is a nationwide collection agency…dedicated to reaching positive outcomes for… clients and… debtors.” MGC states that it has “helped those with outstanding debt restore their good credit rating, ensuring it was easier to borrow money, get better jobs, and enjoy more of life.”
The MGC website does not provide any detailed information about the types of businesses or industries for whom it collects debts. Neither does their website provide any detailed information about the range of collection services they offer or their business practices or collector training programs.
Instead, their website is consumer-facing rather than client-facing. Most of the information is intended to encourage site visitors to pay delinquent bills. For example, MGC offers “customer-friendly debt collection solutions.” MGC states its collection staff “will work with site visitors to move toward a better tomorrow, acting as a link between them and their creditors to fulfill their obligations as quickly and painlessly as possible.”
MGC states that they “follow the guidelines of the law, The Fair Debt Collection Practices Act, and The Fair Credit Reporting Act.” MGC’s “collectors are trained in a range of collection practices.” MGC also cites membership in “both the Florida Collectors Association (FCA) and the Association of Credit and Collections (ACA).” However, their website does not include a page with links to consumer protection resources, laws, or enforcement agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
As of May 2019, the BBB has closed a total of 19 complaints against MG Credit Inc in the previous 3 years, with 5 complaints closed in the previous 12 months. Most of those complaints alleged problems with billing and collections, although 3 complaints also cited problems with customer service. As of March 2015, the Consumer Financial Protection Bureau (CFPB) has closed 31 complaints involving MGC. Justia lists at least 2 cases of civil litigation involving MGC.
MG Credit, Inc.
5115 San Juan Avenue
Jacksonville, FL 32210
Telephone: (904) 387-6503
Website: http://www.mgcredit.com/
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely MGC would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Absolutely. Here are some Sample Complaints
Complaints against MG Credit Inc cite problems resulting from disputes about the validity of debts and the accuracy of information reported to the credit reporting agencies. In January 2018, a complainant stated that MGC representatives had failed to provide appropriate validation of a debt. According to the complainant, he visited an MGC field office personally. When he arrived at the address for the field office, it turned out to be someone’s “house where when he walked in there were dogs running around so he wasn’t sure if they were a business or not.” Regardless, the complaisant stated he had seen “a new debt on his credit report regarding a gym membership and announced who he was and that” he wanted to know about the debt. He said he had asked the MGC representative if he could pay for a deletion from the credit reporting agencies and a letter verifying the debt before he made any kind of payment, but the representative allegedly “insisted that he pay first, then he would give him a letter and deletion information.” The complainant said that it “sounded sketchy, so he left.” He also said that “as he walked out of the door, he also thought to himself that they never sent information in the mail nor validated the debt showing that he was obligated to pay.” MGC did not provide a public response.
Also in January 2018, another complainant alleged problems resulting from failure to verify debts. According to the complainant, he had “been dealing with” MG Credit for the preceding two or three weeks. Allegedly, MGC had “placed negative information on his credit reports, and he been disputing an account from” the same creditor. He said that he had “never received a letter from MGC stating that he was obligated to pay them,” nor did “they send proof of the debt.” In addition, the credit bureaus had deleted this information from the complainant’s credit report previously, “but the account was placed back on his account with no validation of the debt.” The complainant insisted that “to this day,” MGC had not “presented any proof that he owed this debt of $1,600.00.” MGC did not provide a public response.
Finally, in October 2017, a complainant stated that MG Credit Inc had “inaccurately reported two medical debts that were previously covered and paid by health insurance. The medical bills of $240.00 and $92.00 were older than 7 years.” The complainant stated that he does not owe the bills because they were “paid by the health insurance carrier of his then-employer.” The complainant also stated that he had “never received validation or verification of these two bills that he previously requested multiple times and had disputed with the credit bureau.” In addition, the complainant alleged that MGC falsely informed him that they don’t “submit written verification of debt to the credit bureaus.” MGC stated that they believed they had “acted appropriately as authorized by contract or law.”
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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