Glasser and Glasser or G&G is a Virginia-based class-action and personal injury law firm that also specializes in third-party debt collection. G&G has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including attempting to collect debts not owed. If you have been contacted by G&G, make sure you understand your rights before responding.
The harassing company pays our fees.
They’re legit. According to the Better Business Bureau (BBB), Glasser and Glasser, P.L.C. was founded in 1932. The BBB established G&G’s profile page in 2003. G&G is listed as a collection attorney firm.
According to its website, Glasser and Glasser “has earned a reputation for strongly advocating the rights of its clients and delivering outstanding service with the highest levels of integrity and professionalism.” G&G’s goal is to always exceed its clients’ expectations.
Glasser and Glasser’s legal staff provides “top quality legal representation in diverse areas of practice, including: claims against pharmaceutical companies for personal injury and death due to undisclosed or under-disclosed adverse reactions; representation of victims of toxic substances, including asbestos and other poisonous materials; personal injury involving vehicles, machines, and defective equipment; commercial disputes; representation of banks, credit unions, and financial service companies in the foreclosure of real estate-secured debt and related litigation and services; expert testimony in the area of legal ethics; and arbitration.” In addition, Glasser and Glasser provides third-party debt collection litigation, including “recovery of debt of all kinds in the public and private sectors and representation of creditors in bankruptcy proceedings and other commercial litigation.”
G&G’s collections law page provides access to many services, including account resolution; online and postal payment information; contact request forms; document request forms; compliments; complaints; and information for potential clients. Their website does not provide links or references to consumer protection resources, laws, or enforcement agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
The BBB has closed 8 complaints against Glasser and Glasser, P.L.C in the past three years, with 3 closed in the past 12 months. Most of those complaints allege problems with billing and collections. Since May 2016, the Consumer Financial Protection Bureau (CFPB) has received 2 complaints about G&G. Justia lists at least 2 cases of civil litigation involving G&G.
Glasser and Glasser, P.L.C
Crown Center
580 East Main Street, Suite 600
Norfolk, VA 23510
Telephone: (757) 625-6787
Website: https://www.glasserlaw.com/
Absolutely. You can sue a debt collector. Here is a Sample Complaint:
Complaints against Glasser and Glasser cite problems resulting from dissatisfaction with the law firm’s focus on legal procedure over the personal interests of consumers. In May 2017, a complainant indicated he had been unable to work as a provider of roadside assistance because his license had been suspended for non-payment as a result of a communication error with G&G. The complainant had contacted G&G the previous March and requested “the payoff amount.” The following month, he received a letter informing him his license had been suspended for non-payment. When he contacted Glasser and Glasser to find what had gone wrong, he “was told he had asked the wrong question and instead of asking for a payoff, he should have asked what would pay my account to completion.” The complainant indicated he should not reasonably be expected to make such distinctions; that he had a perfect payment record prior to the lapse; and that he had communicated with G&G that the delayed payment was due to fraudulent activity in his bank account that he had previously reported.
Furthermore, Glasser and Glasser allegedly assured him that the delayed payment would not pose a problem. In response, G&G indicated that they are a “collection agent for the collection of certain court-ordered fines, fees, and costs associated with delinquent debts owed to… the courts in the City of Norfolk, Virginia. As part of this representation, accounts in judgment status are placed with our office where the complainant’s license to drive has been previously suspended.” G&G admitted that when the complainant had “contacted their office in April 2017 and indicated that he wished to pay off his court fine accounts, the Glasser agent who assisted him unfortunately misunderstood that the complainant wanted to pay off one account and, as a result, the payoff for one account was provided and received.” Glasser and Glasser apologized for the error and indicated that they had “contacted the Norfolk Court clerk and requested (and confirmed) that the license of the complainant is active and the suspension for non-payment of the second account was immediately lifted.”
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“When I first contacted Lemberg Law, I was at my wit’s end, not knowing what to do or how to protect myself against the collection agencies. I felt like I was sinking. After sending in my case evaluation, Lemberg Law quickly threw me a lifeline and turned the tide.”
“Thanks to the staff at Lemberg Law, I have peace of mind again. They worked quickly to find the harassing calls ended and were super considerate when I spoke together. I love the hard work!”
“I am so blessed that during this dreadful, frightening encounter, your company was there to help me. I can not thank you enough.”
We can absolutely help. Call us today.
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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Glasser and Glasser served me with a warrant in debt from a hospital where I nearly died during an emergency c section. I haven’t received anything from the hospital about owing money and my child is nearly three years old. I’m a stay at home mom who hasn’t worked since the pandemic shut my whole industry down in 2020. I have no assets. I don’t own any property, no vehicle, no money in the bank. Seems like this law firm is adept at preying on people who have already fallen on hard times.
Glasser and Glasser filed an abstract of judgement on an 11 year old debt. I was never notified of a court date and only became aware after my employer was served with a wage garnishment. They claim they were granted a judgement in 2013 which is not true. Virginia destroys records after 10 years so they did not think I would be able to dispute. I am still able to look up cases online and I was never on the docket that day or any day that year. I requested a copy of the original judgement and today I received a half filled out form for an abstract of judgement with a case number that does not exist. The form is dated 2015 so if this is a real document the courts will have this on file. I am going to the clerks office tomorrow to have them double check. I have filed a motion to set aside the judgement and I have court on Monday.
My Payment collector from Peter and Klima was transferred to Glasser and Glasser last Dec. 2021. Since then, I have continued making e-bill payments from my bank. The address to Crown Center, Suite 600 580 East Main Street Norfolk, VA 23510. I do not know what the name of their Bank is.
Every month from Dec. 2021. My bank sent the payment to Glasser, and Glasser was deposited to OLD POINT National 1834540. Glasser and Glasser denied receiving these payments. They are harassing me with a letter stating I never made a payment. This month I log in online to pay, not e-bill anymore. There was three e-bill payment that they denied receiving but was cash every 18 of the month.
You can’t talk to them on the phone. For the first two payments, I spoke to two women stating they would investigate and get the bank to me, but they never ball my bank. I got 100 pages of letters today claiming that I am delinquent. I have a statement from the bank that they cashed the check.
I send my story I think I can sue them I had 3 strokes it took a lot of my education. They never served me. They never once showed me I was obligated to the debt. They never shown proof that I was ever given the chance to represent myself
Non-Good Faith agreement.
I contacted G&G after receiving a letter stating a credit card debt. After I provided a significant amount of personal, employment, and financial information, I entered into a payment plan. After the initial payment was drawn from my bank the next payment was returned with the note that no account was found.
Then without warning, they filed a Warrant of Debt.
When I called about this action I was told that even though I had a payment plan in place, the court case would still be processed. The only way to avoid court was to pay in full, or in 3-parts. At no point during the original communication was I informed of a 3-part plan or that I would be sent to court regardless of having a payment plan.
I entered into agreement with G&G in good faith, and in earnest to ensure I did not have a negative debt. But they took they took my information straight to court in what I believe is an effort to garnish my wages, seize my bank account or seize my property.
Do not talk to these vultures.
Glasser and Glasser is very terrible, merciless, inconsiderate collection company that won’t mind to strip you of every dime as long as they are able to collect what ever money you’re owning. This is a debt they bought for a penny from the big corporation which was not theirs originally. But Glasser and Glasser will sniff life out you to scoop the money. They ganished my money for almost 12 months . I called them to explain my situation, but that didn’t change anything.
Glasser and Glasser said. I Owe on a credit card from Sears 19 years ago. They can’t tell me how much I spent on purchases. That card was not used at all as I recall . I wrote them a letter to prove to me what I brought. They said they could not because the loan was brought from another loan company. My pay was garnished. I had to call them to make payment arrangements to them to stop another garnish. They said because I had not paid in full. I should have went to court but had surgery that day. Can someone tell me what to do? 6%daily on $2,000 dollors. I can’t afford it…
I am being taken to court in VA for a defaulted Discover card was maxed at 1500 (of which was mostly used to pay for living expenses when NVCC did not release my student loans until 3.5 months into the semester.) I have been mostly out of a job in 2017 and early 2018. The calling alone is enough to make a person suicidal…These people have called me on some days over 10 times a day. Usually every 3rd hour. I am barely making my ends meet, have no health insurance (for inability to pay it). I tried to start making payments to Discover or figure out a resolution in August but was told I no longer had an account! That tells me that Glasser and Glasser have bought my debt, most likely for pennies on the dollar and is now trying to take me through court to pay their purchase…Yet, I just don’t have it. I’m also confused as to how in a 6 month period this has already landed in my local general district.
Glasser and Glasser is holding my bank account hostage and I was told that the lean would be taken off my bank account after initial approved payment of $130.00 that could be paid monthly. It has been almost a week and I still have a hold on my account. I need to get to and from work, feed my family, pay rent, pay other bills. Please help me!!