Free Help to Stop First Direct Mediation Collections Harassment

We help consumers who have complaints about collection harassment.

Updated on Author: Sergei Lemberg

Updated on Author: Sergei Lemberg

First Direct Mediation

First Direct Mediation is a debt collection agency which appears to have received a large amount of complaints alleging violations of the Fair Debt Collection Practices Act. Find out who they are, why they might be calling, and how you can stop them.

What is First Direct Mediation?

First Direct Mediation is a debt collector located in Amherst, NY. It appears as though there are a variety of different complaints against First Direct Mediation alleging violations of the Fair Debt Collection Practices Act (FDCPA) including harassing consumers and threatening debtors. If you have been contacted by this debt collector, make sure you understand your rights before taking action.

Have questions? Call us now at 475-277-1600 for a Free Case Evaluation.

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The harassing company pays our fees.

Is First Direct Mediation a scam?

They’re legit.  One can confirm that First Direct Mediation is a legitimate company. This legitimacy is due to the fact that this collections company has many years of experience within collections and has received an average “B-” rating from the BBB. While First Direct Mediation has not been accredited by the Better Business Bureau, it is wisest to take this alleged collections matter seriously, as failing to recognize the legitimacy of this collections company can cause significant harm to your credit and financial stability.

On the First Direct Mediation page, the company explains that they, “emphasize integrity and treat all parties with respect, working together to provide credit help.” Additionally, First Direct Mediation claims to “enforce a strict compliance with the law regarding debt collection”, as their team supposedly, “undergoes continuous education regarding the rules regulating [the] industry to provide quality, dependable financial services.” While First Direct Mediation claims that they are an ethical business that treats consumers respectfully it is still possible that this collections company violated the FDCPA.

The BBB additionally does not provide any information regarding the leadership of the collections company. Lastly, according to, First Direct Mediation generates $45,502 in sales and has an employee base of 4.

Who does First Direct Mediation collect for?

First Direct Mediation does not specify which area of collections that they specialize in. The collections company simply leaves website visitors with a message stating, “First Direct Mediation Inc. is a privately owned agency which specializes in negotiations between clients and consumers to reach a resolution that benefits both parties.”

Because there is a substantial lack of information available on First Direct Mediation’s clientele and areas of expertise, as a consumer you should choose to verify your debt with First Direct Mediation and discuss the details of your alleged debt. It is known that due to the outsourcing of debt, one collection account can turn into many reporting on your credit file if the debt is not dealt with, making this matter extremely important to resolve.

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. Lemberg Law received an A+ rating from the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today!  There is no charge unless we win.

How many complaints are there against First Direct Mediation?

First Direct Mediation has only a few complaints posted across the internet. This fact, however, does not mean that any of these complaints are less credible or severe. First, on the BBB, First Direct Mediation has 6 complaints posted within the last three years, and 4, 1 star reviews. In addition to these reviews, this collections company also has one, 1 star Google Review posted. Allegedly, First Direct Mediation falsely reported credit to credit agencies and harassed and threatened consumers. More seriously, this collections company could have also been a part of a variety of lawsuits, sanctions, and penalties according to  Public Access to Court Electronic Records (“PACER”), which reports all federal complaints within the U.S. federal system’s docket.

Contact Information

Can First Direct Mediation Sue Me or Garnish My Wages?

In simple terms, yes. However, collections company are not legally able to make empty threats to sue you or garnish your wages. While this may be the case, if there has been a default judgment, First Direct Mediation is able to choose whether or not to sue you or garnish your wages. Remember that without validation of your debt, most collections companies will choose not to sue. Nonetheless, it is still wisest when dealing with unethical collections companies that you contact an attorney to protect your rights and assets. Need assistance? Call us today. Lemberg Law awards consumers the power to fight back against these fraudulent collection practices.

Get Free BBB A+ Attorney. Call 475-277-1600 NOW

Unlawful Debt Harassment? Learn the Law & Sue the Collector.

Can you help me file a No Fee Lawsuit against First Direct Mediation?

Absolutely. You can sue a debt collector. Here is a sample complaint:

A complainant explains that they received a called from an employee of First Direct Mediation. The complainant alleged that this employee was, “very unprofessional, rude, and threatening to send [them] to court if [they] didnt pay $300.” After receiving this call, the complainant chose to submit the payment because they didn’t know what the legal procedures were for a debt collection process. However, the complainant never received a letter by mail or any kind of notification of the debt owed. The complainant then chose to call back to see if they could pay half of the amount owed and the employee once again threatened the employee saying he would send the complainant to court. Lastly, the complainant has not stopped harassing the complainant everyday with voicemail of taking legal actions.

First Direct Mediation Calling You?

If you find yourself in contact with First Direct Mediation, remember that The Fair Debt Collection Practices Act protects you against the abuses and misconduct of collection agencies. Find out if you can receive compensation! If you would like to inquire about these specific rights, you can find them listed on the Federal Trade Commission’s website under, “Debt Collection FAQs”. In addition to this legal protection, as a consumer you are also entitled to supplementary rights under the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).

Can I sue First Direct Mediation for harassment?

Yes, you absolutely can. The smartest move to make, if you would like to defend your rights and recover your damages, is to sue. More specifically, choose to take action when you have found that your FDCPA or TCPA rights have been violated. Federal laws protect citizens like you from these fraudulent practices, utilize them to defend your rights and receive compensation for unethical collections practices. Individuals like you can recover damages of up to $1,000, plus attorney fees and court costs.

Want to Stop First Direct Mediation Collection Harassment Now?

You may have a case, if…

  • You are receiving multiple calls per week from third party collection agencies.
  • A collector has called you in the early morning or late night
  • You are receiving calls at work from a debt collection agency
  • Debt collectors are calling your family, friends, neighbors, or coworkers
  • Collectors are threatening you with violence, lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • A collection company threatened you with negative credit reporting
  • A debt collector attempts to intimidate you
  • A collector accused you of criminal conduct
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

What Our Clients are Saying

“Awesome law office. They are very professional, they go the extra mile for you and give you the truth about your case.”

“They settled my case so fast. No more harassing calls from them bothersome credit card companies. it was an everyday thing 2 to 4 calls a day. I can have peace now. Thank you for all your help.”

“Lemberg Law got a faulty debt of over $4,000.00 removed completely from my record AND got me the highest award of $1,000.00 in my settlement. Very kind and very skilled at what they do. I highly recommend Lemberg Law.”

Can You Help Me Delete First Direct Mediation from My Credit Report?

Absolutely, we would love to help. Call us today.

Share your story

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

Sergei Lemberg

About the Author:

Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."

See more posts from Sergei Lemberg
  • Kat S

    They have been calling my husband’s siblings at work and telling them there is a complaint against my husband and that they urgently need to get in touch with him to settle the complaint! One of his siblings work for the government and they called him while he was at work! My husband said he never received a call before his siblings did.

  • Sherry

    First Direct Mediation called me on my personal number and work number saying I need to give them a recorded statement about a debt. I asked for copies of paperwork on debt and have not received anything except a letter demanding over $2,000. Third call today stating my case would be turned over today. How do I stop this? They will not provide copies of paperwork showing a valid debt. Also asked for work to not be contacted. Their contact is a Willie Cannon and when you call their number phone is answered hello without saying a company

  • Sandra C

    This company has been calling me about a debt!! I am 72 yrs old and they continue to call and message me to call them!! Am you help me? My name is Sandra Cowan and my phone number is ….
    Thank you!!

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