Favor Delivery runs background checks on applicants, but what happens if you are rejected? Don’t ignore it, or you may encounter the same problem if false errors remain on your report. You have legal rights under the Fair Credit Reporting Act (FCRA) to fix those mistakes or even sue for damages.
Does Favor Delivery Perform Background Checks?
Yes , Favor Delivery uses another company called Checkr to run background checks on everyone who applies to become a personal assistant or “Runner.”
This background check is done to determine whether an applicant has a clean driving and criminal record. Specifically, it determines whether you have had: any alcohol-related driving offenses (DUI or DWI) within the last seven years; and/or any reckless driving offenses within that time. While acting on Favor Delivery’s behalf, Checkr also reviews your driving record to see if you’ve hadmore than two moving violations or any serious traffic citations within the last 36 months.
Finally, the background check determines if you’ve committed any felonies or misdemeanors within the last seven years. These may include violent crimes such as assault and battery; theft, burglaries, and property damage; sex offenses and/or sexual harassment.
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Favor Delivery and the Gig Economy
Founded in 2013 , Favor Delivery is a website and app that connects users in need of delivery services with people who provide them. Unlike similar platforms that provide delivery services from targeted businesses (such as supermarkets or restaurants), Favor Delivery says its personal assistants or Runners can make deliveries from all sorts of businesses within defined service areas in less than an hour. Favor Delivery now serves more than 100 Texas cities .
Favor Delivery also encourages people to become Runners by promoting flexible schedules, the opportunity to become more familiar with their community and the chance to make a significant amount of money.
How Much They Promise You Can Earn
As a Runner, you do not work directly for Favor Delivery. Instead, you are an independent contractor . As such, you are allowed to keep all of your tips in addition to a portion of the delivery fee. Favor Delivery also says Runners automatically get a set amount (usually $9 to 10 per hour ) based on their pre-scheduled hours, although they can make more.In fact, the company says Runners can make as much as $12 to $18 per hour during peak or “busy” times.
How Do I Qualify To Work For Favor Delivery?
To become a Runner , you must be at least 18. You must also have a valid U.S. driver’s license and bank account, along with a personal vehicle and applicable insurance. You must also have a smart phone or similar mobile device equipped with the Favor Delivery app.
Aside from being insured, there are no vehicle requirements. It is also important to note that Favor Delivery classifies a personal vehicle as a car, truck, motorcycle, or scooter. Although the company also classifies bicycles as personal vehicles, bicycle deliveries are limited to a specified area in Austin, Texas.
If you want to apply to do bicycle deliveries in Austin, you won’t need to provide proof of insurance. However, you must still provide a valid U.S. driver’s licenses for the background check.
And they’ll also run a background check on you….
What are my Background Check Disclosure and Consent Rights?
You have a right to know if an employer will use information from a background check against you and an employer cannot obtain background check information without your express written consent.
A background check company cannot hand over your information to an employer unless the employer certifies that: (1) it has “clearly and conspicuously” disclosed to you in a separate document that it may obtain a background check; (2) you have authorized it to get the background check; and (3) it will provide you with advance notice of any adverse action based in any part on the background check report, a copy of the report, and a summary of your rights under the FCRA.
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Favor Delivery Background Check Complaints
To date there is little anecdotal or actual evidence of complaints about Favor Delivery background checks. However, a commenter on one job board expressed frustration about a lengthy waiting time and being unable to speak to anyone about their personal situation, only to learn that their application was rejected based on information they never had an opportunity to address. The same person urged Favor Delivery to make hiring decisions based on each applicant’s circumstances and to consider hiring people who aren’t convicted for violent crimes.
You Received A Pre-Adverse Action Notice From Favor Delivery. What Are Your Legal Rights?
By law, anyone who uses the information in a background check report to screen job applicants must let any applicant know when they didn’t get the based on the information in the report.
This means you have a right to see what is in the background check. Depending on your specific circumstances, you may also be able to sue the company that requested the background check and rejected your application, or the company that issued the background check report
Your Right to an Accurate and Legally-Compliant Report From Favor Delivery
A background check company must take reasonable steps to ensure its report is as accurate as possible.
The FCRA also puts limits on the negative information a background check report can include. A report cannot list civil suits, judgments, arrest records, paid tax liens, accounts in collection or most other negative information (except criminal convictions) after 7 years, or bankruptcies after 10 years. It also cannot list expunged convictions
Your Right to Dispute an Unfair Background Check Report from Favor Delivery
If you don’t get a job because of information on your background check report, you are entitled to a copy of the report. You also have the right to dispute the report if it has errors or includes information it shouldn’t.
If you dispute your report, the background check company must investigate and correct any errors within 30 days.
Were You Harmed By False Information or Errors In Your Favor Delivery Background Check Report?
Often, whether you get hired or promoted depends on the information gleaned from an employment background check. A background check can come in many shapes and sizes. It may be as simple as verifying your social security number. Or it may include a detailed report of your credit and criminal history, or even information gathered from interviews of your friends and neighbors about your character and reputation.
Whatever the scope of the background check, the FCRA sets strict standards for how employers background check companies get consent for and conduct background checks, and what they can do with the information they find.
If a background check commissioned by Favor fails to meet those standards, the FCRA affords you a number of rights.
Your Right to File A Lawsuit Against Favor Delivery if your report includes inaccurate or illegal info
If you lost out on a Favor job or were suspended or fired because a background check report included inaccurate or illegal information, you may be able to sue in federal court. If you sue and win, you may be entitled to your actual damages or statutory damages up to $1,000, plus punitive damages, attorneys’ fees, and court costs.
Ready to Assert Your FCRA Rights?
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If you’re ready to assert your rights and fight incorrect information in your background check, we can help you get justice. Complete our form for a FREE case evaluation, or call 844-685-9200 NOW.
About the Author:
Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
Favor Delivery runs background checks on applicants, but what happens if you are rejected? Don’t ignore it, or you may encounter the same problem if false errors remain on your report. You have legal rights under the Fair Credit Reporting Act (FCRA) to fix those mistakes or even sue for damages.