Credit Control (CC) is a third-party collection agency based in California. CC has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), such as failing to provide written verification of debts and threatening to take actions that cannot legally be taken. If CC has contacted you about delinquent collection items, make sure you understand your rights before taking action.
The harassing company pays our fees.
They’re legit. According to the Better Business Bureau (BBB), Credit Control LLC was originally founded in 1989. The BBB established a profile page for CC in 2007 and they have been an accredited business since 2012. The BBB lists Credit Control as a collection agency. Buzzfile estimates Credit Control’s annual revenue at $30.9 million and the size of its staff at 80 people at its headquarters.
They utilize average debt collection tactics, such as skip tracing, letter collection, and telephone calls. They say they’re ready to sue customers, and they’re active in filing proofs of claim for customers that are going through bankruptcy proceedings.
Credit Control was formed in 2006 by buying an agency that was doing business for 17 years, and in 2015 it obtained another debt collection company named Professional Recovery Services. This collection agency pursues collections from customers with former or accounts accounts with health care providers, credit card companies, utilities, and schools and universities.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
As of April 2017, the Better Business Bureau reported 81 closed Credit Control complaints over the previous few decades, including 17 closed Credit Control complaints over the past 12 months. The BBB provides Credit Control an A+ rating. Additionally, Justia lists 30 Credit Control complaints filed in federal court in the past year alleging violations of the Fair Debt Collection Practices Act, and two alleging violations of the Telephone Consumer Protection Act. Moreover, the Consumer Financial Protection Bureau (CFPB) lists 166 closed Credit Control complaints for 2016.
Credit Control, LLC
5757 Phantom Drive, Suite 330
Hazelwood, MO 63042
Phone Number: 314-442-7400
Website: http://www.credit-control.com/
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely Credit Control would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. You can sue a debt collector. Here is a Sample Case Filed in Federal Court:
In 2017, Credit Control, LLC was the defendant in a proposed class action lawsuit that claimed it failed to communicate the plaintiff’s rights under the Fair Debt Collection Practices Act (FDCPA). According to the suit, the consumer hds 30 days from the receipt of a collection letter to dispute the alleged debt and/or obtain verification from the debt collector. The plaintiff supposedly received a letter from Credit Control around July 14, 2016 that offered her a settlement and required that she accept it by “no later than JULY 22, 2016.” The suit argues that this deadline overshadows the plaintiff’s 30-day validation period and discourages her from disputing the debt or demanding validation. It further claims that the letter would cause the unsophisticated consumer to be “uncertain” and “confused” as to his or her rights under the FDCPA.
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Consumers have reported this agency harassing them from the following numbers:
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“I thank you again for keeping me in the loop and just how good your firm has cope with this situation. It can be a little win for them, but this will permit me to meet the aspirations my loved ones and I must chase down some fantasies and offer the best life for our children.”
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In a word, yes. Contact us and we will explain how we may be able to assist.
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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Optimum is trying to she me for a Bill ido not owe I sent suddenlink there equipment back to Aurora Mo. in January of this year and sent them a copy of the receipt.
Credit control is Constantly calling for a person who does not or has never lived here. I have told them this repeatly and even spoke to managers, but they keep calling. What can I do?
They are calling me. And it has been seven years and are harassing me.
I have two letters from this company one from a po box and the other from a street Addy and suite # and both have the same web Addy. Which one is legit? Google doesn’t how the po box one.
I have a debt collector from them calling and use profanity I in a freedom debt program and they said they are snakes in grass this company needs to be put out of business I have settled with them and still don’t understand what there doing
I was contacted and offered a settlement for approximately $1300 for 2 supposed accounts from Henderson County Community Hospital, Tn from 2011. Luckily for me I checked the mail and to my surprise, the paper said I agreed to pay over $3k on one account. So, yes I put a stop on it at my bank. I’m unfortunately on disability due to 3 back surgeries. The fact that I agreed to pay $1300 for a settlement on 2 accounts from 2011? And then get paperwork saying I agreed to pay a substantially higher amount, I had to put a stop on payment. They would have overdrawn my bank account. I only receive approximately $1100 a month. It seemed to be a scam to me because what I agreed I could try and settle for and then luckily received the paperwork saying I agreed to a much higher amount. I don’t know what to do at this point. I don’t even know what these 2 accounts are. Sincerely, Carrie Marchbanks
Credit Control calls me every day. They have never sent an official letter to me in the mail. I told them i would make a payment when I had the time and they STILL call every day, and never leave a voicemail. They are also VERY rude and don’t want to take the payment unless you set up a payment plan. I have disputed this and complained on their website and they keep calling.
Hi, I found your site via Google search. I’d like to ask your firm why Credit Control LLC uses “LVNV Funding” on their collection letter? It says “LVNV Funding” is the “Current Creditor” however I’ve read online that they are a “debt buyer” and not a “creditor.” Also, the collection letter uses the 5757 Phantom Drive address, which is the address for Credit Control, not for LVNV. The collection letter says the account has been assigned to “our office” which I assume is the office at Credit Control? I denied the debt with LVNV, but they kept reporting on the credit files. I sent disputes to the credit agencies, but they refuse to remove it. Thanks in advance for your time.