Chase Receivables is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
What is Chase Receivables?
Chase Receivables (CR) is a third-party collection agency based in New York. CR has received consumer complaints alleging violations of the Fair Debt Collections Practices Act (FDCPA), such as failing to verify debts and using false or misleading language in an effort to collect a debt. If CR has contacted you about past due collection items,make sure you understand your rights before responding.
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Is Chase Receivables a scam?
They’re legit. According to the Better Business Bureau (BBB), Chase Receivables is a legitimate collection agency, founded in 1953 and incorporated in 1997. The BBB established a profile page for CR in 2001. Chase Receivables is listed as a collection agency. Buzzfile estimates Chase Receivables’ annual revenue at $832,912 and the size of its headquarters staff at 8 employees.
Who does Chase Receivables collect for?
Chase Receivables gather debt of all types, including health care, utilities, and credit cards.
CR touts its professionalism and sensitivity, and uses IVR or interactive voice response calling, where a computer dials a phone number and responds differently based on what voice response it receives. This can be the sort of call where someone says hello and then there’s a click and pause until a person being picks up the telephone on the other end, or it may be a fully automated call where the individual receiving the call is expected to speak to the computer to give the collection agency the payment and information it’s searching for.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
How many complaints are there against Chase Receivables?
As of April 2017, the Better Business Bureau reported 117 closed Chase Receivables complaints over the previous few decades, including 10 closed Chase Receivables complaints over the past 12 months. The BBB provides Chase Receivables a B evaluation. Additionally, Justia lists ten Chase Receivables complaints filed in federal court in the past year alleging violations of the Fair Debt Collection Practices Act, and one alleging violations of the Telephone Consumer Protection Act. Moreover, the Consumer Financial Protection Bureau (CFPB) lists 39 closed Chase Receivables complaints for 2016.
Chase Receivables 22 Saw Mill River Rd Hawthorne, NY 10532 Phone Number: 866-855-3970
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely CR would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
In 2017, a proposed class action lawsuit was filed against Credit Bureau of Napa County by a New York woman who claims the defendant charged her an “unauthorized collection fee.” The debt collector, which does business as Chase Receivables, supposedly sent the plaintiff a collection letter on Verizon’s behalf that stated the principal amount of her alleged debt along with a “Verizon Collection Fee” of $103.09. The suit claims Chase Receivables had not charged Verizon a collection fee at the time the letter was sent and was not permitted to charge a fee until it had collected a portion of the alleged debt. Therefore, the “collection fee” in the letter was demanded illegally, as the plaintiff did not yet owe any extra fees, the complaint argues. The plaintiff says she suffered “confusion, surprise, fright and annoyance” upon receiving the defendant’s letter.
In 2015, a judge in U.S. District Court, Northern District of Illinois, refused Credit Bureau of Napa County’s motion to dismiss Acosta vs. Credit Bureau of Napa County for alleged violations of the Fair Debt Collection Practices Act. According to the judge’s decision, the customer alleged the Credit Bureau of Napa County violated the FDCPA as it sent her a debt collection letter which adding a $14.95 processing fee for payments made by credit card. The letter stated that there were “6 easy payment options,” only one of which indicated there was a processing fee. Credit Bureau of Napa County contended that the fee is legal under the FDCPA. The court denied the debt collection agency’s movement, said that the customer had stated a claim under the law, and allowed the case to move forward.
Chase Receivables Calling You?
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Consumers have reported this agency harassing them from the following numbers:
Can I sue Chase Receivables for harassment?
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
“My mom and I want to say thanks to the team of Lemberg Law for all the hard work and effort that was taken to take care of the debt collector and the Fair Debt Collection Practices Act. Because of this, the phones do not ring off the hook anymore.”
“If you’re not certain about this business…DONT BE!!! They’re for real when they say that they are here to assist you. It only requires a couple of brief minutes of your time to speak with a rep. I was a skeptic, but you did everything you said you would! I can not say thank you enough!”
“Just a brief message to let you know I got my settlement and also to thank you for your help. I wouldn’t hesitate to recommend you to anybody who’s on the receiving end of the sort of harassment that collection agencies participate in.”
Can You Help Me Delete Chase Receivables from My Credit Report?
We ought to be able to assist. Contact us now and we’ll explain the upcoming steps.
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About the Author:
Sergei Lemberg is a lawyer whose practice focuses on consumer law, class actions and personal injury litigation. He has been repeatedly recognized as the “most active consumer attorney” in the country. In 2020, Mr. Lemberg represented Noah Duguid in the United States Supreme Court in the case entitled Duguid v. Facebook. He is the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.