Collection Experts is a debt collection firm which appears to have received a large amount of complaints alleging violations of the Fair Debt Collection Practices Act. Find out who they are, why they might be calling, and how you can stop them.
What is Bridgecrest?
Bridgecrest is a debt collection law firm located in Mesa, AZ. It appears as though there are a variety of different complaints against this company alleging violations of the Fair Debt Collection Practices Act (FDCPA). If a debt collector has contacted you, make sure you understand your rights before taking action.
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Is Bridgecrest a Scam?
They’re legit. Bridgecrest is a real company. In fact, Bridgecrest is accredited by the Better Business Bureau and has received an “A+” rating from the BBB. Additionally, the company has been in business for 18 years. With this experience and professional recognition, it is wisest to take your collection matter with this company seriously.
Bridgecrest does not leave a large amount of information on their practices or ethics on their collections website. Though they do not leave a specific message regarding their business philosophy one can conclude that this company would claim to follow all rules and regulations of their business. However, it is still possible that Bridgecrest may still have violated collectors’ law. Lastly, according to dnb.com, “Bridgecrest has 85 total employees across all of its locations and generates $6.50 million in sales (USD).”
Who does Bridgecrest collect for?
Bridgecrest does not provide any information regarding their specific area of collections. Additionally, the company does not cite any of their clientele on their website. Therefore, due to this lack of information, it is incredibly important that you clarify with the company about who you allegedly owe. This step in the collections process is crucial because due to the outsourcing of debt, one collection account can turn into many reporting on your credit file if the debt is not properly dealt with.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. Lemberg Law received an A+ rating from the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
How many complaints are there against Bridgecrest?
Bridgecrest has received a few complaints over its time in business. On the Better Business Bureau the company has received an astounding 712 complaints in the last 3 years with 766 customer reviews. Additionally, this company has received 2,099 complaints on Google Reviews, in total awarding the company a 4.4 star review. With this large number of reviews Bridgecrest likely violated business ethics and potentially collectors law. If you believe that this collections company may have violated the FDCPA do not hesitate to contact an attorney and file a complaint or take action by reviewing the company on the BBB or Google Reviews.
It is also possible that this collections company could have been a part of a variety of lawsuits, sanctions, and penalties according to Public Access to Court Electronic Records (“PACER”), which reports all federal complaints within the U.S. federal system’s docket. Take a look at the link above to find out whether Bridgecrest falls within this category.
Contact Information
Mailing Address: 7300 E Hampton Ave Ste 100 Mesa, AZ 85209-3324
Debt Collectors cannot legally make empty threats to sue you or garnish your wages. This is due to The Fair Debt Collection Practices Act prohibiting this action from occurring. While this act is illegal, debt collectors may choose to garnish wages for consumers whose debt is verified and legitimate. Debt collection agencies can garnish wages through legitimate legal action if a judgement rules in their favor. Therefore, the wisest move to make is to preemptively contact an attorney BEFORE this judgment may occur. Lemberg Law specializes in debt collection cases, and as a company we have advocated for tens of thousands of victims of debt collector harassment. Call us today to find out how we may be able to assist you with your case.
Those who have fallen victim to excessive, threatening, misleading or otherwise untimely calls from a third party debt collector are entitled to compensation under The Fair Debt Collections Practices Act (FDCPA). More specifically, this law prohibits collection agencies from pursuing debts via over-the-phone harassment. If you feel as though this law should be applied in your collection discrepancy, contact an attorney to sue the offending collection agency. Likewise, the FCRA regulates the circumstances under and means by which collectors and creditors can report delinquent debts to credit reporting agencies.
Can I sue Bridgecrest for Harassment?
Yes. You can absolutely sue. Oftentimes suing is the best course of action considering your case is legitimate and your grievances are serious. Ultimately, Federal Law allows you to protect your FDCPA rights in court via lawsuit. Take advantage of your rights and choose to sue when you find that a collections company violated collectors law. You can recover damages of up to $1,000, plus attorney fees, court costs, and personal damages.
Want to Stop Bridgecrest Collection Harassment Now?
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“I am extremely happy to have Sergei Lemberg as my attorney he handled my case in the utmost professional way. He kept me well informed of any and all dealings as did his staff which were just as professional as he was.”
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Can You Help Me Delete Bridgecrest from My Credit Report?
Yes, we would love to help. Call us today.
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About the Author:
Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
Hello I’m an individual with two nuerodevelopmental disabilities (adhd autism) I have been naturally struggling to make ends meet as I have fled from domestic abuse. I have been called, emailed, texted etc by bridgecrest in regards to my auto loan. Which is also my temporary home for my son and I. I had finally secured enough money to pay my past loan amount, but one hour after the technical due date to avoid repossession. I’ve asked many times to not call because I have sensory processing disorder with my disabilities and they never noted that on my account and would not budge on the repossession process. I was never told there was a specific cut off time, nor did they provide details of such. I kept asking what was their policies for persons with disabilities and they said we have chat support all day and night which is untrue because it’s only until 8pm est. then they could not provide me with a direct answer about any accommodations nor an explanation why specific details like a cut off time explained to me. I really need help.
Dale W
I went to look at cars with my son & his wife (Shelby) , she had talked to them prior & they told her that she may need a co-signer along with her 1,500.00 down payment, I’m disabled and I live on my S.S.disablabled check each month, anyhow, she had a car already picked out so they took her inside to started on the paperwork after a Lil while they call me over to sign mostly putting my anchtials all on the computer which they did it for me because i couldn’t see or reach it very well but now I’m finding out now that I was on the paperwork that i was the buyer and not the co- signer after all & didn’t find out till it was too late , i rushed to my bank and showed the girls my paperwork and they explained what I got myself into , I was so sick to my stomach. Well time went on Shelby was keeping the payments up to date & everything for couple years & time went by never ever heard from them again , I just got my first letter from bridgecrest stateing that Shelby feel behind in payments & they repoed the car . So now I had a choice to make be in debit for 15,000.00 or pay 1200.00 to get the car back & try to sell it , I was told the blue book on my Honda accord sport was aprox. 12,000.00 and that would be just enough to pay it off but there calling me everyday, I gave them my whole savings and I had to borrow $200.00 to get the car home , every day i get calls & I try to explain to them that I only get 1 check a month & they said that if i don’t send them what they want they will come get the car again , my stomach has a big knot in it everyday i am so scared that if they take my check i will lose my home & it’s winter time , I’m 62 & can’t get around very good I’m on so much medication i am so confused, can anyone help ? Is there other people in the same situation as i am ?
Hello I’m an individual with two nuerodevelopmental disabilities (adhd autism) I have been naturally struggling to make ends meet as I have fled from domestic abuse. I have been called, emailed, texted etc by bridgecrest in regards to my auto loan. Which is also my temporary home for my son and I. I had finally secured enough money to pay my past loan amount, but one hour after the technical due date to avoid repossession. I’ve asked many times to not call because I have sensory processing disorder with my disabilities and they never noted that on my account and would not budge on the repossession process. I was never told there was a specific cut off time, nor did they provide details of such. I kept asking what was their policies for persons with disabilities and they said we have chat support all day and night which is untrue because it’s only until 8pm est. then they could not provide me with a direct answer about any accommodations nor an explanation why specific details like a cut off time explained to me. I really need help.
I went to look at cars with my son & his wife (Shelby) , she had talked to them prior & they told her that she may need a co-signer along with her 1,500.00 down payment, I’m disabled and I live on my S.S.disablabled check each month, anyhow, she had a car already picked out so they took her inside to started on the paperwork after a Lil while they call me over to sign mostly putting my anchtials all on the computer which they did it for me because i couldn’t see or reach it very well but now I’m finding out now that I was on the paperwork that i was the buyer and not the co- signer after all & didn’t find out till it was too late , i rushed to my bank and showed the girls my paperwork and they explained what I got myself into , I was so sick to my stomach. Well time went on Shelby was keeping the payments up to date & everything for couple years & time went by never ever heard from them again , I just got my first letter from bridgecrest stateing that Shelby feel behind in payments & they repoed the car . So now I had a choice to make be in debit for 15,000.00 or pay 1200.00 to get the car back & try to sell it , I was told the blue book on my Honda accord sport was aprox. 12,000.00 and that would be just enough to pay it off but there calling me everyday, I gave them my whole savings and I had to borrow $200.00 to get the car home , every day i get calls & I try to explain to them that I only get 1 check a month & they said that if i don’t send them what they want they will come get the car again , my stomach has a big knot in it everyday i am so scared that if they take my check i will lose my home & it’s winter time , I’m 62 & can’t get around very good I’m on so much medication i am so confused, can anyone help ? Is there other people in the same situation as i am ?