Alacrity Collections, Collections Complaints?

We help consumers who have complaints about collection harassment.

Updated on Author: Sergei Lemberg

Updated on Author: Sergei Lemberg

Alacrity Collections

Alacrity Collections is a debt collection agency which appears to have received a large amount of complaints alleging violations of the Fair Debt Collection Practices Act. Find out who they are, why they might be calling, and how you can stop them.



What is Alacrity Collections?

Alacrity Collections is a debt collections agency based in Annapolis, Maryland. It appears as though there are a variety of different complaints against Alacrity Collections alleging violations of the Fair Debt Collection Practices Act (FDCPA) including threatening consumers, and using harassment methods to coerce debtors to pay off accounts. If you have been contacted by this debt collector, make sure you understand your rights before taking action.

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Is Alacrity Collections a scam?

They’re legit. Alacrity Collections has been in the collections business for 38 years. The company was originally started on July 1st, 1982 and was incorporated on June 7th, 1983. Additionally, Alacrity Collections has also been accredited by the Better Business Bureau, and has received an “A+” rating from the BBB. This accreditation occurred on December 11th, 2020. Due to the accreditation of the business, the stellar BBB review, and the years of experience it is easy to see that Alacrity Collections is not a scam.  Therefore, the debt which you may have been contacted about is real, and needs to be dealt with. In fact, Alacrity Collections is an entirely women owned business that is Minority Business Enterprise certified. Even with these forms of certification in mind, remember Alacrity Collections still may be in violation of the FDCPA. Therefore, while it is important that you do not ignore the need to resolve your alleged debt with Alacrity Collections, as this could potentially harm your credit and ability to take out future loans, be wary of any suspicious activity where the company could potentially be violating the FDCPA.

In regard to the collection company’s size, according to Zoominfo.com the company has an employee base of 23 people and a revenue of $5 million.  Lastly, according to the Better Business Bureau, the leadership of the company is headed by President/Founder Susan Hayes and Vice President Dana Abrams.

Who does Alacrity Collections collect for?

Alacrity Collections is a, “Maryland-based Collection Agency Serving Clients in the Mid-Atlantic Area including Maryland, Pennsylvania, Delaware, Virginia, and Washington, D.C.” Alacrity Collections does not provide specific information on their website about who they specifically collect for. However, their website includes articles on healthcare collections, business to business collections, and consumer collections. Therefore, it is likely that your debt resides in one of these three areas.

Even with this knowledge about the types of debt Alacrity Collections specifically collects on and the businesses it works with, it is still important that as a consumer you confirm with the collections company about what debt is specifically owed and to whom. Inquiring as soon as possible is the smartest move to make, and if you feel as though this company has breached their FDCPA rights be sure to contact an attorney to help you file a lawsuit.

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today!  There is no charge unless we win.

How many complaints are there against Alacrity Collections?

There are not currently many complaints posted about Alacrity Collections. Aside from single complaint posted on the BBB, Alacrity Collections has not received many negative reviews. In fact, Alacrity Collections has received 7 Google Reviews in total, awarding the company 4 out of 5 stars. On top of these reviews, Alacrity Collections has also received 5 reviews on Yelp, giving the company a 3.5 out 5 star review. With that being said, it is still possible that Alacrity Collections could have violated the FDCPA in your case. More seriously, Alacrity Collections could have also been a part of a variety of lawsuits, sanctions, and penalties. Take a look at the  Public Access to Court Electronic Records (“PACER”) which reports all federal complaints within the U.S. federal system’s docket to find out.

Contact Information

Can Alacrity Collections Sue Me or Garnish My Wages?

It is illegal for collections companies to make empty threats to sue you or garnish your wages. In the case that the company cannot verify your debt or you may not owe said debt, the collections company would most likely choose not to sue. However, Alacrity Collections can still summon debtors to court and garnish wages after a default judgement. If you find yourself in this situation, it is important that you choose to sue and hire legal aid. The wisest option in this case would be to contact an attorney preemptively to ensure the safety of your assets and rights. Lemberg Law has helped thousands of consumers fight back against these cases of fraudulent collection practices. Call us today to find out how we can help you resolve this issue.

Get Free BBB A+ Attorney. Call 475-277-1600 NOW

Unlawful Debt Harassment? Learn the Law & Sue the Collector.

Can you help me file a No Fee Lawsuit against Alacrity Collections?

Absolutely. You can sue a debt collector. Here is a sample complaint:

A complainant began receiving phone calls from Alacrity Collections in September, alleging that the complainant owed debt to a local hospital. The complainant claims that the collections company contacted their mother and step father to make payment arrangements for the complainant. It was after his parents received notification of a payment due that the complainant finally received a letter of the payment in question for himself. However, this letter did not include any information on whether the people contacting him were debt collectors or not. Due to this lack of information and the contact the collections business made with a third party without consent, the complainant chose to sue to defend their FDCPA rights.

Alacrity Collections Calling You?

The Fair Debt Collection Practices Act protects citizens like you against the abuses and misconduct of collection agencies. If you find that you have become a victim of illegal collections practices, read up on your FDCPA rights listed on the Federal Trade Commission’s website under, “Debt Collection FAQs”. Do not forget that you also have additional rights other than those listed under the FDCPA. These supplementary rights include those enumerated in the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).

Can I sue Alacrity Collections for harassment?

Yes you are able to sue Alacrity Collections, and if you feel as though your FDCPA rights have been breached, suing is the best course of resolution. In order to recover your damages and protect yourself as an individual, you must sue and utilize the Federal laws that protect citizens like you from these fraudulent practices. Award yourself the power to defend your rights and protect your assets. Individuals like you can recover damages of up to $1,000, plus attorney fees and court costs.

Want to Stop Alacrity Collections Debt Collection Harassment Now?

You may have a case, if…

  • You are receiving multiple calls per week from third party collection agencies.
  • You are receiving early morning or late night calls from debt collectors
  • You are receiving calls at work from a debt collection agency
  • Debt collectors are calling your family, friends, neighbors, or coworkers
  • Collectors are threatening you with violence, lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

What Our Clients are Saying

“Wonderful law firm. They worked very hard on my case and kept me informed each step of the way. I am not able to recommend them enough.”

“I was impressed with Lemberg Law from the very beginning. They contacted me within 20 minutes of filling out an online contact form. They responded to my emails quickly and answered all of my questions throughout the process. I can’t thank them enough for the work and awesome outcome of my case. They genuinely care about their clients!!!”

“I called Lemberg law to handle an overly aggressive debt collector who constantly violated the Fair Debt Collection Practices Act. I was very pleased with what Jody Burton got for me. Not only did she settle my case but now this collection agency can no longer harass me. Thank you.”

“Exceptional Law Firm, providing excellent service, case status updates and results. I’ve used Lemberg Law 2x, and won 2x! Highly trusted, respected, and recommended.”

Can You Help Me Delete Alacrity Collections from My Credit Report?

Yes, we would love to assist you in your case. Call us today.

Share your story

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

Sergei Lemberg

About the Author:

Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."

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