Account Services Collections Complaints?

We help consumers who have complaints about collection harassment.

Updated on Author: Sergei Lemberg

Updated on Author: Sergei Lemberg

Account Services

Account Services Collections, Inc is a debt collection agency which appears to have received a large amount of complaints alleging violations of the Fair Debt Collection Practices Act. Find out who they are, why they might be calling, and how you can stop them.

What is Account Services Collections?

Account Services Collections is a debt collections agency based in San Antonio, Texas. It appears as though there are a variety of different complaints against Account Services Collections alleging violations of the Fair Debt Collection Practices Act (FDCPA) including failing to provide verification of deleted credit, and harassing consumers. If you have been contacted by this debt collector, make sure you understand your rights before taking action.

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Is Account Services Collections a scam?

They’re legit. Account Services Collections has been in the collections business for 56 years, an extensive period of experience. Do not ignore the need to resolve your alleged debt with Account Services Collections, as this could would be very unwise. In respect to the company’s timeline, Account Services Collections was started on March 1st, 1965 and was incorporated 9 years later on July 11th, 1974. The collections business has impressively been both accredited by the Better Business Bureau and given an A+” rating from the BBB. According to the Account Services Collections website, the company claims that they have been serving as a member of the collections business for over 4 decades, and that they additionally treat every collections service with the same “sense of importance” and professionalism. Though this may be true from a client’s standpoint, many complainants do not feel as though they were treated with the utmost respect. Account Services Collections also claims that they train their employees in all FDCPA, HIPAA, FCRA, GLBA, and CFPA laws and procedures, and all other relevant state and federal laws.

In regard to the collection company’s size, according to the company has an employee base of 44 people and a revenue of $3.43 million. Additionally, Account Services Collections business has 6 different branch locations, creating the Account Services Collections family. The company is also part of a variety of professional organizations including: ACA International, ACA of Texas, Better Business Bureau, San Antonio Greater Chamber of Commerce, San Antonio Hispanic Chamber of Commerce, Laredo Chamber of Commerce, San Antonio Apartment Association, Equifax Credit Reporting Agency, Trans Union Credit Reporting Agency, and Experian Credit Reporting Agency. Lastly, notes that the leadership of their collections business is headed by Vice President Julie Goforth, Manager of Customer Support, Cindy Dillingham, and Controller Bill Brennan.

Who does Account Services Collections collect for?

Account Services Collections writes on their website that the focus of their business is on, “all types of pre-bad debt and bad debt recovery programs”. This ultimately includes, “the Healthcare, Financial, Telecommunications, Retail and Bank Card industries”.  According to the company’s LinkedIn page, the specific services related to these fields include, “debt recovery, medical debt recovery, financial debt recovery, accounts receivables management, medical billing, telecommunication debt recovery, and HOA debt recovery”. With a diversified background in collections, Account Services Collections becomes a force in the collections industry. While this may be beneficial for the company, it is important that as a consumer you confirm with the collections company about what debt is specifically owed and to whom. Inquiring as soon as possible is the smartest move to make, and if you feel as though this company has breached their FDCPA rights be sure to contact an attorney to help you file a lawsuit. Account Services Collections considers themselves to be “one of the largest independently owned collections agencies in Texas”, who consistently meets their goal of “Consistent Results through a Professional Approach”. If you find that this is not the same quality of service that you have been provided, be sure to read up on your FDCPA rights after being contacted by this collections agency.

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today!  There is no charge unless we win.

How many complaints are there against Account Services Collections?

Account Services Collections has received a number of complaints across the internet, including the well established, While the company has received an “A+” rating from the BBB and has been accredited, there are still a number of complaints posted on the webpage for Account Services Collections. Account Services Collections has received 12 complaints closed in last 3 years and 5 complaints closed in last 12 months on the BBB website. After researching these complaints, it is easy to see that Account Services Collections attempts to refute these complaints and negative reviews by reviewing complainants statements, however, the reoccurrence of these complaints has surely damaged Account Services Collections’ reputation within the field of collections. On top of these negative reviews and complaints on the BBB, there were additional reviews of Account Services Collections on Google Reviews and WalletHub. Strangely enough, Google Reviews awarded Account Services Collections a 1.1 star review overall, while WalletHub gave the company an astonishing 5 star review. This inconsistency in reviews is slightly suspicious and odd to consumers and clients. More seriously, Account Services Collections could have also been a part of a variety of lawsuits, sanctions, and penalties. Take a look at the  Public Access to Court Electronic Records (“PACER”) which reports all federal complaints within the U.S. federal system’s docket to find out.

Contact Information

Can Account Services Collections Sue Me or Garnish My Wages?

It is illegal for a collections company to make empty threats to sue you or garnish your wages. Account Services Collections would most likely choose not to sue if they cannot verify your debt or you may not owe said debt. In other circumstances where this is not the case, it is not uncommon for debt collection agencies to summon debtors to court and garnish wages after a default judgement. If you find yourself in a similar situation, the wisest option would be to contact an attorney preemptively to ensure the safety of your assets and rights. Lemberg Law has helped thousands of consumers fight back against these cases of fraudulent collection practices. Call us today to find out how we can help you resolve this issue.

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Unlawful Debt Harassment? Learn the Law & Sue the Collector.

Can you help me file a No Fee Lawsuit against Account Services Collections?

Absolutely. You can sue a debt collector. Here is a sample complaint:

A complainant explains that Account Services Collections called to collect 92 dollars from the complainant after the complainant had already paid Texas Medclinic their full payment for a $483 cat scan. Supposedly the $92 was a collection fee for the bill, however, Account Services Collections never collected on this bill for TMC. According to Texas Med Clinic, the complainant was also supposed to receive a cash discount for the CT Scan, for which he received due to an infection in his/her large intestine and severe pain. This complainant believes that Account Services Collections took advantage of them, and that they will likely choose to take the company to court. The complainant feels as though there was collusion between these two companies to take advantage of those who don’t have health insurance.

Account Services Collections Calling You?

You can protect yourself from unethical collections practices by reading up on your rights when it comes to collections companies. The Fair Debt Collection Practices Act protects citizen like you from the abuses and misconduct of collection agencies. You can find these rights listed on the Federal Trade Commission’s website under, “Debt Collection FAQs”. Do not forget that you also have additional rights other than those listed under the FDCPA. These supplementary rights include those enumerated in the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).

Can I sue Account Services Collections for harassment?

Yes, you can sue Account Services Collections if you feel as though your FDCPA rights have been breached. Ideally, if you would like to be able to recover your damages and protect yourself as an individual, you should sue. Utilize the Federal laws that protect citizens like you from these fraudulent practices. Suing gives individuals the power to defend their rights and protect their assets. Individuals like you can recover damages of up to $1,000, plus attorney fees and court costs.

Want to Stop Account Services Collections Debt Collection Harassment Now?

You may have a case, if…

  • You are receiving multiple calls per week from third party collection agencies.
  • You are receiving early morning or late night calls from debt collectors
  • You are receiving calls at work from a debt collection agency
  • Debt collectors are calling your family, friends, neighbors, or coworkers
  • Collectors are threatening you with violence, lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

What Our Clients are Saying

“They were quick and responsive. I had a debt collector harassing me over a debt that wasn’t mine. They threatened me with ruining my credit. But these guys got it taken care of!! The debt was removed and I received $750 from the collectors. Thank you!!”

“The associates at Lemberg Law took amazing care of me and my situation involving the collection agency. They walked through the steps of process thoroughly and the rest is history. I can’t thank them enough. Thank you!!”

“This firm is outstanding and they really work for the people! The process was smooth and now I know where to go if I ever have another issue with any other debt collector!!! Thank you so much Jodie!!!”

“Lemberg law represented my privacy rights in relation to misconduct on the part of a collections agency. The Lemberg staff was very professional and thorough and did an excellent job with my case. I give them a 5 star rating.”

Can You Help Me Delete Account Services Collections from My Credit Report?

Yes, we can absolutely help. Call us today.

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Sergei Lemberg

About the Author:

Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."

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