Access Receivables Management is a debt collection agency which appears to have received a large amount of complaints alleging violations of the Fair Debt Collection Practices Act. Find out who they are, why they might be calling, and how you can stop them.
Access Receivables Management is a debt collections agency based in Hunt Valley, Maryland. It appears as though there are a variety of different complaints against Access Receivables Management alleging violations of the Fair Debt Collection Practices Act (FDCPA) including falsifying credit reports, failing to communicate with debtors, and not producing documentation of debt. If you have been contacted by this debt collector, make sure you understand your rights before taking action.
The harassing company pays our fees.
They’re legit. According to a multitude of debt collection information websites, Access Receivables Management is a legitimate business. Because Access Receivables Management has been in business for 21 years collecting on debt, it is unwise to ignore the need to resolve your debt and write off Access Receivables Management as a scam. Access Receivables Management was started on November 1st, 1999. The collections business has been accredited by the Better Business Bureau and has also received an “A+” rating from the BBB. According to the Access Receivables Management website, their company’s mission roots from four essential principles: being partner driven, using responsible effort, a relentless approach, and staying respectful to all while remaining employee focused. The collections company wants to meet three goals. These goals include being a top performer, achieving the first goal without complaints, and becoming a trusted partner.
In regard to the collection company’s qualifications, according to their website, Access Receivables Management is a part of a variety of professional organizations and has received a multitude of honors including: ACA International, Top Business by Omnikal, BBB Accreditation, AICPA Service Organization, and the International Association of Commercial Collectors. Access Receivables Management also leaves a message to clients on their website, writing, “Whether the need is for traditional early stage and/or third-party collection services or the need is to completely outsource internal collection efforts, ACCESS can build a collections program to suit the needs of each client. Our technology solutions are an added benefit providing clients with an end to end solution.”. Lastly, According to ZoomInfo, Access Receivables Management has a total of 48 employees and earns $10 million in sales.
Access Receivables Management specializes in collections for a variety of different clientele. On their website, Access Receivables Management writes that their two decades of experience come from “presence” in the industries of commercial, insurance, logistics, telecom, government, education, healthcare, and more. Because of this wide range of clientele and areas of interest it is wisest to confirm which debt is specifically owed and to whom when inquiring about your debt. According to Access Receivables Management’s LinkedIn page, the company claims that, “For companies facing the challenges of collecting outstanding revenue from customers and/or employees, ACCESS can increase recoveries and improve processes with a proven management team, innovative approaches and a well-defined approach to the final execution with low if no complaints”. Lastly, in respect to the leadership of the company, Access Receivables Management is managed by CEO Debie Gillespie, President Tom Gillespie and Vice President & Chief Technology Officer, Phil Leadore.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
Access Receivables Management has received a number of complaints across the internet, including BBB.org. While BBB.org rated the company with an “A+” and accredited the business, Access Receivables Management has still received 18 complaints closed in last 3 years and 6 complaints closed in last 12 months on the BBB website. A majority of these complaints included complaints about failing to communicate with debtors and to produce documentation of debt. Access Receivables Management has spent time responding to many of these complaints, however, the reoccurrence of similar complaints and issues has done damage to Access Receivables Management’s reputation within the collections world. On top of the BBB.org complaints, Access Receivables Management has also received 15 reviews on Google Reviews amounting to a 2.0 star review. More seriously, Access Receivables Management could have also been a part of a variety of lawsuits, sanctions, and penalties. These lawsuits can be accessed through the Public Access to Court Electronic Records (“PACER”), which reports all federal complaints within the U.S. federal system’s docket. According to classaction.org, however, Access Receivables Management was in fact a part of a lawsuit alleging violations of the FDCPA and TCPA in 2018 in a case titled Gurto v. Access Receivables Management, Inc. The case is linked here via classaction.org.
Remember that it is illegal for a debt collector to make empty threats to sue you or garnish your wages. In the debt collection world it is not entirely uncommon for debt collection agencies to summon debtors to court and garnish wages after a default judgement. However, Access Receivables Management would likely choose not to sue you for a debt you may not owe or they cannot verify, but if they are able to retain this confirmation it is the smartest move to hire an attorney. Avoid losing money to collection companies by contacting an attorney preemptively to ensure the safety of your assets and rights. Lemberg Law has helped thousands of consumers fight back against these cases of fraudulent collection practices. Call us today to find out how we can help you resolve this issue.
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. You can sue a debt collector. Here is a sample complaint
A complainant explained that Access Receivables Management stated that they would continue to call the complaint even after a request had been made to cease all calls. Access Receivables Management also did not verify the complainant’s ID or give him/her the mini Miranda. Instead, the business called the complainant and demanded that debt was owed. The employee over the phone once again did not give the mini Miranda or verify that he/she was speaking with the correct debtor. After failure to complete these necessary steps, the employee then, “stated the call was being recorded but failed to gain permission to do so”. It was after receiving news of this alleged debt that the complainant found that the debt was, “far larger” than he/she had be previously told and the complainant, “wanted a statement of validation”. The employee responded by claiming that this statement of validation would be emailed and the complainant asked instead for it to be provided in writing per the FDCPA. After this request was not met, the complainant then asked to speak to the employee’s supervisor. It was after the supervisor joined the phone call that he/she stated that “since this was a business, the FDCPA would not apply and they would continue calling”. The complainant began to ask more questions about why she was not mirandized and asked the company to stop calling, and the supervisor refused.
If you find yourself allegedly indebted to Access Receivables Management, it is important that you learn to protect yourself by understanding your rights when it comes to collections companies. This protection can be achieved by familiarizing yourself with the Fair Debt Collection Practices Act, which outlines a person’s protections against the abuses and misconduct of collection agencies. You can find these rights listed on the Federal Trade Commission’s website under, “Debt Collection FAQs”. In addition to your rights under the FDCPA, do not forget that you also have supplementary rights to protect yourself from fraudulent practices under the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Yes, you are able to sue. Suing is necessary when your FDCPA rights are breached. Ideally, if you would like to be able to recover your damages and protect yourself as an individual, suing is the best course of action. Because Federal laws protect citizens like you from these fraudulent practices, you are awarded the power to defend your rights and receive compensation by suing. Individuals like you can recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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