Lemberg Law is investigating persistent infotainment system failures and rearview camera issues in 2021–2025 Volvo models and Polestar 2 EVs.
Owners report infotainment glitches, black screens, frozen Google apps, and backup cameras that go dark or lag when reversing even after software recall updates were applied.
What’s Going On with Volvo and Polestar Systems?
Drivers across multiple Volvo and Polestar models are reporting serious technical issues, including:
Rearview and 360-degree cameras fail to load or remain black
2024 – 2025 Polestar 2: Delayed or unavailable rear camera views and intermittent failures
These models share Volvo’s Google Built-In platform, which appears to be a common factor in the failures.
What Owners Are Saying
“Camera went black while backing up. At the same time, the climate controls and warning sounds disappeared. I had to reboot the car to get anything back.” — XC60 owner
“Camera system has failed twice in 3 weeks. Dealer did the recall fix, but the camera is still glitching. This is a brand-new vehicle.” — XC90 owner
“Infotainment system crashed on the highway. I lost navigation, backup warnings, and lane assist. Everything came back minutes later, but it felt unsafe.” — XC40 owner
“Backup camera lags every time I start the car. It either doesn’t load or switches to the 360 view. Software updates didn’t help.” — Polestar 2 owner
Covers vehicles built between March 7 and April 23, 2025
System defaulted to 360 view instead of rear camera
Despite the recalls, many drivers report that their infotainment systems continue to suffer from camera problems, random resets, and functionality loss.
Still Dealing with Infotainment or Camera Failures?
If your Volvo or Polestar 2 vehicle has ongoing infotainment or backup camera problems, you are not alone. Hundreds of owners have reported similar issues, and many are still waiting for permanent solutions.
Lemberg Law is reviewing these cases and may be able to help. You could be eligible for a buyback, refund, or cash settlement under your state’s lemon law or federal warranty rights.
Call our Helpline or fill out our case evaluation form. The consultation is free, and there are no legal fees unless we win.
Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
