Sortis Financial is a mortgage servicer who has been accused of questionable collection practices. This collection company may have received a large amount of complaints alleging violations of the Fair Debt Collection Practices Act. Find out who they are, why they might be calling, and how you can stop them.
What is Sortis Financial?
Sortis Financial is a loan servicer located in Plano, Texas. It appears as though there are a variety of different complaints against Sortis Financial alleging violations of the Fair Debt Collection Practices Act (FDCPA). If a debt collector has contacted you, make sure you understand your rights before taking action.
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Is Sortis Financial a Scam?
They’re legit. Sortis Financial has been in operation for a number of years and has received an “A-” rating from the Better Business Bureau. However, the BBB has not accredited Sortis Financial as a business. With this being said, one can still conclude that Sortis Financial is a real business. Be sure to contact this collections company regarding your debt instead of writing them off as a scam.
Sortis Financial lists their values on their collection website. These values include: client focus, hardwork, integrity, and creativity. In regard to integrity, the company writes, “Sortis Financial respects and upholds the rights of our clients and partners. We are committed to engaging in fair and responsible business practices and instilling confidence in all parties.” One can conclude that this company would likely take collections matters very seriously, however, it is possible that some complainants may argue the contrary and claim that this collections company violated collector’s law. In regard to leadership, Sortis Financial does not leave a contact or business manager name on their BBB page. Lastly, according todnb.com the collections company has “100 total employees across all of its locations and generates $19.74 million in sales (USD).”
Who does Sortis Financial collect for?
According to their website, Sortis Company collects on behalf of creditors in the home mortgage sector. While this may be the case, it is still essential that as a consumer you contact Sortis Financial to inquire about your specific debt and adequately resolve your debt discrepancy. By contacting the collections company, you award yourself the power to gain necessary information to verify your alleged debt and attain details on the account owed. Acquiring this information is important because due to the outsourcing of debt, one collection account can turn into many reporting on your credit file if the debt is not dealt with.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. Lemberg Law received an A+ rating from the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
How many complaints are there against Sortis Financial?
There are currently 3 complaints filed against this collections company with theBetter Business Bureau, many of which allege that the company is charging consumers with invalidated debt. There are, however, zero reviews posted about Sortis Financial on the Better Business Bureau and only one, 1 star review posted on Google Reviews. If you believe that this collections company may have violated the FDCPA do not hesitant to contact an attorney and file a complaint.
It is also possible that this collections company could have been a part of a variety of lawsuits, sanctions, and penalties according to Public Access to Court Electronic Records (“PACER”), which reports all federal complaints within the U.S. federal system’s docket. Take a look at the link above to find out whether Sortis Financial falls within this category.
Contact Information
Mailing Address: 5220 Tennyson Parkway Suite 200 Plano, TX 75024
Website: https://sortisfinancial.com/
Phone Number: (866) 660-5804
Can Sortis Financial Sue Me or Garnish My Wages?
Debt collectors may try to induce payment by threatening to sue you or garnish your wages. Using empty threats of legal action to intimidate consumers into payment is prohibited under the FDCPA. Likewise, collection agencies are highly unlikely to sue for debts which you cannot be verified to owe. However, it should be noted that debt collection agencies can garnish wages through legitimate legal action if a judgement rules in their favor. We strongly advise you to contact an attorney BEFORE such a judgement would be possible. Here at Lemberg Law, we have advocated for tens of thousands of victims of debt collector harassment. Contact us to see if you may have a case.
A complainant explains that they received a notification from the IRS saying that the complainant owes taxes on their 2018 tax income plus interest. The amount was an astounding $13,915 which exists due to the cancellation of debt. The complainant claims that they have never heard of Sortis Financial but assumes this debt relates to a house that they foreclosed on. More specifically, the issue the complainant is having is that they were never contacted by this collections company and never received notification of the debt owed. It appears to be unethical that this collections company is reporting the debt to the IRS without notifying the complainant.
Sortis Financial Calling You?
The Fair Debt Collections Practices Act (FDCPA) prohibits collection agencies from pursuing debts via over-the-phone harassment. More specifically, this includes excessive, threatening, misleading, and/or untimely calls. If you are a victim of any of these, you may be able to sue the offending collection agency. Likewise, the FCRA regulates the circumstances under and means by which collectors and creditors can report delinquent debts to credit reporting agencies.
Can I sue Sortis Financial for harassment?
Yes. Federal Law allows you to protect your FDCPA rights in court via lawsuit. The FDCPA entitles violated consumers to recover damages of up to $1,000, plus attorney fees, court costs, and personal damages.
Want to Stop Sortis Financial Debt Collection Harassment Now?
“Amazing work! After being harassed for over a month with automated voicemails, I got in touch with Lemberg Law. All I had to do was provide a little information, the numbers, and the voicemail recordings, and they sent me a no-risk, representation agreement. A few weeks later, they called me with a settlement agreement from the company who now agreed to pay me, pay Lemberg’s legal fees, and stop harassing me.”
“They were quick and responsive. I had a debt collector harassing me over a debt that wasn’t mine. They threatened me with ruining my credit. But these guys got it taken care of!! The debt was removed and I received $750 from the collectors. Thank you!!”
“The associates at Lemberg Law took amazing care of me and my situation involving the collection agency. They walked through the steps of process thoroughly and the rest is history. I can’t thank them enough. Thank you!!”
Can You Help Me Delete Sortis Financial from My Credit Report?
Yes, we would love to help. Call us today.
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About the Author:
Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."