Introduced in 1975, the F-150 has been a consistent seller for the automaker, despite ongoing consumer complaints. Problems that 2024 Ford F-150 owners are experiencing include malfunctions of the instrument cluster, faulty collision avoidance system issues, and brake-related problems. Several complaints report crashes, while many others describe various safety concerns.
The 2024 Ford F-150 has drawn the most complaints to the National Highway Traffic Safety Administration (NHTSA) for its electrical system. The top issue involves the digital instrument cluster, which frequently blacks out, flickers, or shuts down completely. Slightly fewer complaints mention braking problems or issues with the forward collision avoidance system, including failures of BlueCruise — Ford’s hands-free driving technology — that’s designed to manage steering, acceleration, and braking.
There are also numerous complaints about the powertrain and engine. Many of these overlap with electrical system problems. Other vehicle systems with reported issues include equipment, exterior lighting, fuel/propulsion, lane departure, seat belts, steering, structure, suspension, speed control, visibility, windshield wipers, and wheels.
A particularly alarming complaint involves an airbag malfunction during assembly. According to the report, the airbags exploded on Chassis Line 5 at Ford’s Dearborn, Michigan plant. Two employees were injured — one while sitting in the driver’s seat. The incident was reported to the Michigan Occupational Safety and Health Administration (MIOSHA). The line was stopped for 30-40 minutes, and workers expressed serious concern.
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2024 Ford F-150 Complaint Summary
Complaint Category
Number of Complaints
Electrical System
25
25
Power Train
16
16
Unknown Or Other
14
14
Engine
11
11
Service Brakes
8
8
Forward Collision Avoidance: Adaptive Cruise Control
Owners describe their dash screens cutting out, flickering, or turning completely black. These issues are often categorized under electrical system complaints.
An Illinois owner reported: “The screen in front of the driver, which displays key information like speed and gear, flickers and becomes distorted. It resets after turning the vehicle off and on but causes dangerous distractions.”
A Michigan driver stated: “While driving, both the instrument cluster and infotainment display flash on and off. Speed and safety info disappears. The dealer couldn’t replicate the issue.”
An Iowa owner shared: “The digital gauge cluster screen shuts off and on quickly, almost daily. It started after 2,000 miles.”
A Texas driver’s screen went dark completely. An Arkansas owner noticed colorful lines flashing across the display: “It’s distracting, and I’m worried I won’t be able to see key indicators. It’s gotten worse since I bought the truck three days ago.”
Forward Collision-Avoidance Problems
This system, including BlueCruise, is also the subject of multiple complaints:
A California owner rear-ended another vehicle after it suddenly switched lanes. The automatic braking system failed to activate in time.
In Texas, one owner reported the accelerator sticking multiple times, forcing them to use their foot to pull it up manually.
A Virginia owner experienced a full system failure during rain. The truck braked, put itself in Park, sounded the horn continuously, and wouldn’t restart.
BlueCruise Problems
Drivers have reported malfunctions linked to BlueCruise, especially involving its inability to detect driver attention through eyeglasses:
A Texas owner said BlueCruise couldn’t recognize her eyes at night due to her glasses. Cruise Control disengaged repeatedly.
Another Texas driver said the vehicle jerked multiple times, hazard lights turned on, and the system failed to verify that he was awake. The system shut off at just 100 miles. The dealer referred him to Ford.
Brake Problems
Brake-related complaints include system failure, warning errors, and unintended acceleration:
A West Virginia owner reported repeated failure messages and unsafe braking after dealer service.
Another West Virginia complaint described ABS and Hill Start Assist failures while driving.
A Michigan driver was involved in a crash when the truck accelerated instead of stopping. The vehicle hit a building, the horn sounded continuously, and the airbags deployed. The dealership refused to touch the truck, citing Ford liability.
Engine and Powertrain Problems
These issues include misfires, shuddering, unexpected acceleration, and engine damage:
A Michigan owner described a loud rattle and white smoke at highway speeds. FordPass flagged a misfire. Mileage: 700.
A Wisconsin driver experienced frequent shuddering. The dealer diagnosed a torque converter issue but said it was “as designed.”
In South Carolina, engine damage affected four out of six cylinders at just 269 miles. Ford denied a buyback request.
A Massachusetts owner reported the truck moving forward when Reverse was selected, matching the recall description for powertrain issues.
What Should You Do If Your 2024 Ford F-150 Is a Lemon?
If your 2024 Ford F-150 has recurring problems that affect your safety or the vehicle’s value, you may have a lemon law claim.
At Lemberg Law, we offer free case evaluations. We’ll determine whether your situation qualifies under the law. If it does, Ford pays our fees, not you.
We’ve helped thousands of consumers secure buybacks, cash settlements, and repairs. Let us fight for your rights.
Contact us today for a free consultation. We don’t get paid unless you win.
About the Author:
Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
