Lemberg Law is investigating consumer complaints regarding the 2021 Toyota Venza. Folks have been telling our firm that the Toyota Venza’s windshield appears to be faulty, soft or defective causing cracks and typically needing replacement.
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**ATTENTION, if you are a current owner of a 2021 Toyota Venza and are experiencing issues with your windshield cracking, give us a call. Our services are absolutely FREE to you. Click 844-928-4443 ☎ NOW for a Free Case Evaluation. Or go ahead and fill out our Contact Form.
The National Highway Traffic Safety Administration has already logged 17 consumer complaints regarding this issue on the 2021 Toyota Venza in the last three months.
Many complaints state that a small rock or pebble hit the windshield causing the crack when they believe it shouldn’t have. Here are some samples:
While driving on the freeway I heard what sounded like a tiny pebble hit the front windshield. Shortly after while driving I noticed a crack in the shape of an arc appeared from the passenger side bottom of the windshield towards the upper center of the windshield. This crack continues to grow as I drove. Even parked, the crack has expanded slightly.
6 months old and 10k miles caught a rock at the top right hand corner where glass meets the body. Cracked immediately diagonally through the middle of the windshield just stopping about an inch left of the rearview mirror.
Pebble hit windshield. No initial damage 1/2 hour later, windshield crack across entire windshield. This appears to be happening to other 2021 Venza based on internet comments. There has been 2 month delay in fixing. Still not fixed. Local Toyota says there is back order of 500 windshields. This is brand new model. The number of back order sounds excessive.
Other complaints state the crack appeared for no reason:
Windshield cracked passenger side with 2.5 inch circular area defect, with crack from passenger edge to midpoint. There was no traffic at the time in front of me or oncoming traffic. Was in an area of just grasslands on paved road. Temperature was in the 80’s. Speed at 75mph. Sunny day. No known rock hit prior to this. Purchase July 2021.
Front windshield experienced a 2’ long crack from top center thru drivers filed of vision. Car was parked on a 75’ degeee day. Crack was not there prior to parking! Total replacement was recommended by dealership.
Several owners state the issues happened a second time after the replacement was made by the dealership:
Wind screen of new Venza is very vulnerable to chipping. In first 7 months of driving it happened twice. On same route I drove Prius for 230,000 miles with no issues. It seems the glass is not tough enough and with slight hit by stone it easily breaks. This happened while I was on a stop sign waiting for other vehicle to pass.
When you buy a new car, you expect it to be dependable. That’s a reasonable expectation. Oftentimes, though, manufacturers become aware of defects yet don’t take immediate steps to correct the issue, Lemberg Law is dedicated to holding car manufacturers accountable for automotive defects including Toyota. We do that by representing individual consumers in lemon law cases and by representing groups of consumers in class action lawsuits. We would welcome the opportunity to represent you.
If your 2021 Toyota Venza’s windshield is showing signs of cracking and you are interested in becoming a class action plaintiff, complete our case evaluation form or call us at 844-928-4443.
Brian Jones spent more than 30 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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I purchased a used 2021 Toyota Venza LE, in January -2024.
I didn’t notice till I got it home-(after I had already purchased it a few days later) a chip in the middle of the windshield from a rock or pebble of some sort.
The Dealership said to me when I brought it up to their Service Dept.”Well, it’s a used car, full windshield replacement will cost you over $500.00!
Get it repaired at a glass shop, it’s much cheaper.”
I’m pretty ‘pissed-off’ about it.
2021 Toyota rav 4 windshield blew out and caused an accident