Engine and suspension issues among the top complaints received by the NHTSA from vehicle owners
The 2020 Ford E-Series is a van designed for delivery or for customization into other vehicles. It needs to be a reliable form of transportation to accomplish its goals. To ease customer’s minds, the automaker claims it is “tough and dependable from any angle.” However, research shows that the E-Series lineup is notorious for engine and suspension problems.
Whether the van is being used to deliver goods or the chassis is turned into an RV, customers need to know that the engine is going to last. Yet, that seems to be unheard of with these Ford models.
Repair Pal points out that the van has a “rough running engine and possible Check Engine Light.”
It’s impossible to get answers from Ford as to what might fix the problem or what is causing it. The issue seems to be ongoing, spanning many model years, so it’s not like customers should expect anything different. It’s clear that Ford itself is not “dependable from any angle.”
While delivering goods or traveling for other commercial reasons, customers need to have complete control over the van, but they don’t.
Another complaint from Repair Pal states the “front end may make rattle noise over bumps, handling issues.”
Driving down the road behind an E-Series must look quite humorous, especially if it is jumping all over the highway. However, sitting behind the wheel while this is happening must be quite scary. No employee wants to face losing control over this large van and losing the employer’s precious cargo. It would cause the owner of the company to feel the employee is no longer “Dependable from every angle.”
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Brian Jones spent more than 30 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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