2018 Ford Escape Problems and Top Complaints – Is Your Car A Lemon?

Vehicle speed control, electrical, steering and engine issues among the top complaints received by the NHTSA from vehicle owners

By Brian Jones | Updated on

By Brian Jones | Updated on

Small SUVs are high on everyone’s list right now as they begin to take over the streets. Ford produces several SUV models to suit driver’s wants, including the Escape. The newest lineup features the tagline, “Always Unstoppable” and we find that to be true of the 2018 Ford Escape for many reasons, but none of them good. In fact, among engine issues, electrical complaints and steering trouble, drivers find the SUV can accelerate on its own.

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NHTSA Complaints for the 2018 Ford Escape

Complaint CategoryNumber of Complaints
Engine
162
Power Train
71
Unknown Or Other
35
Steering
19
Electrical System
16
Engine And Engine Cooling
15
Vehicle Speed Control
12
Service Brakes
11
Wheels
10
Suspension
8

Problems with the Engine

When driving a newer vehicle, it’s expected that the engine will hold up and provide years of reliability. Unfortunately, that’s not the experience that many Escape drivers have.

This person wrote on Edmunds, “After 12000 miles of easy living, the engine block for my 1.5 liter EcoBoost is being replaced under warranty. Wow. I’ve driven various Fords since 1995 without any serious problems, owning one for 11 years. The company’s reliability has fallen apart. Now the dealer will try to rebuild the engine around the new block? That’s complicated for a local guy. What are the chances this is going to work out well?Very, very disappointed.Years to go on the loan. At least the power train warranty is long.”

Ford addresses multiple engine concerns through the Service Bulletins. One of these communications numbered #SSM 47937 talks about a problem with the auto start/stop system that prevents the car from starting while setting a diagnostic trouble code. This issue requires a revised crankshaft position sensor, but many owners aren’t that fortunate. Numerous complaints exist like the one above where the driver needed a new engine – in their new car.

Here are some actual complaints logged with the NHTSA about the 2018 Ford Escape Engine Problems:

I PURCHASED A BRAND NEW 2018 FORD ESCAPE IN JANUARY OF 2018 FOR WHICH I PAID IN FULL.ON 8-25-18 THE CHECK ENGINE WARNING APPEARED ON MY DASH WHILE DRIVING ON AN EXPRESSWAY.I TOOK IT IN FOR SERVICE AND WAS INFORMED THAT IT NEEDS A NEW ENGINE DUE TO AN INTERNAL OIL LEAK WHICH WARPED THE CYLINDER HEAD. I DIDN’T GET MY CAR BACK UNTIL 9-22-18.ON MARCH 2, 2019 I HAD TO PULL OFF TO THE SIDE OF THE ROAD WHILE DRIVING ON A CITY STREET BECAUSE I HEARD A VERY LOUD NOISE AND THERE WAS A DISTINCT ODOR OF BURNT RUBBER.THE CAR WAS TOWED TO THE DEALERSHIP AND WAS THERE FOR FIVE DAYS.THE DIAGNOSIS: BAD HEAD GASKET, BAD WIRES, BAD TRANSFER CASE AND FRONT DRIVE SHAFT LEAKING GREASE

2018 FORD ESCAPE WITH AROUND 10,000 MILES STARTED HAVING ENGINE TROUBLE WHILE DRIVING ON THE HIGHWAY. ENGINE LIGHT CAME ON AND WAS TAKEN DIRECTLY TO A FORD DEALERSHIP TO DIAGNOSE THE ISSUE. THEY STATED THAT COOLANT IS LEAKING INTO THE CYLINDERS. THEY DID A COOLANT PRESSURE SYSTEM TEST AND REPLACED A SPARK PLUG. AFTER RECEIVING THE VEHICLE BACK AND ONLY DRIVING ABOUT 300 MILES, THE SAME ISSUE HAPPENED AND THE CHECK ENGINE LIGHT CAME BACK ON. TOOK BACK TO THE DEALERSHIP FOR REPAIR. THIS TIME THEY REPLACED THE HEAD GASKET ON ONE SIDE ONLY. AFTER RECEIVING THE VEHICLE BACK AND DRIVING IT FOR ABOUT 1,500 MILES, THE SAME ISSUE HAPPENED AND THE CHECK ENGINE LIGHT CAME ON AGAIN. TOOK BACK TO DEALERSHIP ON 4/3/19 AND AS OF TODAY, 6/26/19, IT STILL REMAINS IN THE SHOP.

WITH ONLY 18,000 MILES ON MY CAR, THE CHECK ENGINE LIGHT CAME ON AND IT OVERHEATED. THE DEALERSHIP MISDIAGNOSED THE PROBLEM AFTER HAVING THE VEHICLE FOR 2 WEEKS. WITHIN A DAY OF ME HAVING IT BACK, THE SAME THING HAPPENED AGAIN. THIS TIME, THE DEALERSHIP HAD THE VEHICLE FOR OVER 2 MONTHS BECAUSE PARTS TO REBUILD THE ENGINE WERE ON BACKORDER. ONCE I RECEIVED THE VEHICLE BACK, IT NEVER DROVE THE SAME BUT I LIVED WITH IT. HERE I AM 3 MONTHS LATER AND THE CHECK ENGINE LIGHT IS ON AGAIN! FORD SHOULD BE ASHAMED. WILL NEVER PURCHASE ANOTHER FORD AGAIN IN MY LIFE.

Problems with the Electrical System

If you think the electrical system in a vehicle isn’t important, you would be wrong. Not only does it control everything you enjoy in the cabin, but it’s also a valuable component of your engine, battery and transmission. Electronic equipment is found in every aspect of your vehicle, which is why it must all run properly.

One person wrote this on the NHTSA website, “I was driving to work this morning and a strong smell of burning plastic/rubber filled the cabin. I did make it to work and had several coworkers sit in the vehicle to make sure I was not imagining the odor. Also lifted the hood to check engine for any melting hoses etc. and did not see anything. I took the vehicle in that morning, the service manager and technician did a check and did not notice a smell and told me that the smell was the leather seat covers that I installed.”

What’s interesting about that diagnosis is that the owner continued to state that those covers were installed months prior and couldn’t have caused the smell. The automaker seems quiet about this problem but has discussed several other electrical malfunctions. Service bulletin #SSM 47467presents trouble with the SYNC 3 system that leads to performance concerns from the navigation system, display operation, voice recognition, Applink, Phone Pairing and Travel Link. So, drivers can experience glitchy in-cabin systems or a burning smell, neither of which sound desirable.

Here are some actual complaints logged with the NHTSA about the 2018 Ford Escape Electrical Problems:

2018 FORD ESCAPE TITANIUM PROBLEM HAS OCCURRED 2 TIMES WITHIN ONE MONTH. BOTH TIMES FORD DEALERSHIP STATED THEY COULD NOT DUPLICATE PROBLEM.WHEN TRYING TO START CAR. THERE IS NO POWER WHATS SO EVER. ONCE IN MY DRIVEWAY AND 2ND TIME AT A RESTAURANT. CAR WAS STATIONARY BOTH TIMES. TRIED JUMPING CAR BUT NO LUCK. CALLED ROADSIDE ASSIST TO TAKE TO FORD DEALERSHIP. THIS TO ME IS A SAFETY ISSUE AS OTHER PEOPLE’S COMPLAINTS INDICATE LOSS OF POWER WHILE DRIVING AND HAVING NO CONTROL OVER CAR. I’VE OWNED THE CAR 4 MONTHS. THE FIRST INCIDENT INCLUDED NO POWER BUT ALSO THE STOP/START FEATURE WOULD FAIL TO RESTART THE MOTOR AFTER BEING STOPPING FOR A STOP SIGN OR A RED LIGHT. THIS HAPPENED AT LEAST 35 TIMES WITHIN 4 MONTHS…SECONDLY THE REAR HATCH WOULD NOT LOCK PROPERLY AND THE USB PORTS WOULD NOT CHARGE MY IPHONE. THE DEALER INDICATED THE BATTERY SHOWED A FAILURE AND REPLACED BATTERY, BUT STOP/START FEATURE CONTINUES TO FAIL. THIS VEHICLE IS STILL UNDER FACTORY WARRANTY.

TL* THE CONTACT OWNS A 2018 FORD ESCAPE. WHILE DRIVING 60 MPH, THE INSTRUMENT PANEL GAUGES ILLUMINATED AND THEN DIMMED. THE FAILURE PREVENTED THE CONTACT FROM READING THE SPEEDOMETER. THE VEHICLE WAS TAKEN TO METRO FORD OKLAHOMA CITY  WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200.

Problems with the Steering

As someone drives down the road, it’s expected that the car’s steering will respond as the wheel gets turned, but that’s not what’s happening.

In fact, read this review from a user on the NHTSA website. “I was beginning to accelerate after stopping at a stop sign, when the steering froze then violently turned to the right. When the steering turned to the right, I inadvertently pressed on the accelerator pedal speeding up slightly to approximately 15 mph. During the split second that this happened I was able to wrestle the vehicle back towards the road barely missing a telephone pole, but I did strike the guide wires that support the pole. This caused about $800 in damage to the vehicle and no defect could be found by the service station. When the steering did go out it was the most difficult thing to steer that I have ever driven including old large truck with no power steering.”

Among the steering concerns, Service Bulletin #SSM 47638 discusses steering wheel vibration, pull and drifting that owner’s experience. The only fix that the automaker offers is to inform customers how the lane departure warning system works. We don’t personally expect every consumer to be an expert on advanced driving systems, but the majority of people do understand that this setup shouldn’t cause massive vibration, pulling or drifting as the company suggests. If this were true, all modern vehicles would be drifting around on the highway, causing large-scale accidents.

Here are some actual complaints logged with the NHTSA about the 2018 Ford Escape Steering Problems:

I WAS DRIVING HOME WHEN MY VEHICLE SUDDENLY SWERVED HARD TO THE RIGHT; I HAD NO CONTROL, & IT CAUSED ME TO HIT A PARKED UNOCCUPIED CAR. THERE WAS NO WARNING. I HAD NOT HIT ANY OBJECT NOR POTHOLE. VEHICLE IS 6 MONTHS OLD. SUSPENSION GAVE WAY. PARTS OF SUSPENSION WERE LAYING ON THE STREET. RIGHT FRONT WHEEL WAS AT A 90 DEGREE ANGLE DUE TO SUSPENSION FAILING. MY HUSBAND WAS IN THE CAR WITH ME. I WAS DRIVING 15 MPH.

I WAS BEING TO ACCELERATE AFTER STOPPING AT A STOP SIGN, WHEN THE STEERING FROZE THEN VIOLENTLY TURNED TO THE RIGHT. WHEN THE STEERING TURNED TO THE RIGHT I INADVERTENTLY PRESSED ON THE ACCELERATOR PEDAL SPEEDING UP SLIGHTLY TO APPROXIMATELY 15 MPH. DURING THE SPLIT SECOND THAT THIS HAPPENED I WAS ABLE TO WRESTLE THE VEHICLE BACK TOWARDS THE ROAD BARELY MISSING A TELEPHONE POLE, BUT I DID STRIKE THE GUY WIRES THAT SUPPORT THE POLE. THIS CAUSED ABOUT $800 IN DAMAGE TO THE VEHICLE AND NO DEFECT COULD BE FOUND BY THE SERVICE STATION. WHEN THE STEERING DID GO OUT IT WAS THE MOST DIFFICULT THING TO STEER THAT I HAVE EVER DRIVEN INCLUDING OLD LARGE TRUCK WITH NO POWER STEERING.

Problems with the Vehicle Speed Control

When a driver presses the gas pedal, the SUV is expected to move forward. What happens when the vehicle does this on its own? That’s what people find with this Escape.

One person wrote on the NHTSA website, “My car accelerates at a fast speed by itself, I have taken to the shop three times and they can’t find any codes, they tried to say it was my floor mats. Well, those have been replaced and once again my car is accelerating without my foot on the actual gas. When it does that my engine makes a loud noise which the service manager said was from high RPMs.”

As is to be expected, the automaker remained silent about this complaint. While something like this might warrant a recall, there have been two others related to this SUV. One is for brake hoses that chafe and the other is a defective airbag inflator component. Ask any owner that’s experienced this problem and they’ll likely agree that the automaker should have been more proactive to remedy the situations. Instead, they proceed to “educate” customers about the way the automobile works.

Here are some actual complaints logged with the NHTSA about the 2018 Ford Escape Vehicle Speed Control Problems:

TL* THE CONTACT OWNS A 2018 FORD ESCAPE. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. ADDITIONALLY, WHILE THE VEHICLE WAS REVERSING, IT INDEPENDENTLY ACCELERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. KELLY FORD WAS CONTACTED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

MY CAR ACCELERATES AT A FAST SPEED BY IT’S SELF, I HAVE TAKEN TO THE SHOP 3 TIMES AND THEY CAN’T FIND ANY CODES, THEY TRIED TO SAY IT WAS MY FLOOR MATS, WELL THOSE HAVE BEEN REPLACED AND ONCE AGAIN MY CAR IS ACCELERATING WITHOUT MY FOOT ON THE ACTUAL GAS , WHEN IT DOES THAT MY ENGINE MAKES A LOUD NOISE WHICH THE SERVICE MANAGER SAID WAS FROM HIGH RPM’S

Your Lemon Law Legal Rights

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Complaint Data

CategoryEngine
DateJan 30, 2023
StatePA
Description
The fly wheel broke at the factory welds, and it is not covered by the warranty, but the same flywheel is used in the 2020 ford fusion and is being recalled for defects and covered under warranty.
CategorySteering
DateJan 29, 2023
StateMO
Description
The power steering suddenly stopped working on my 2018 ford escape when I turned my car on, with an odometer reading of under 26,000 miles. A "steering fault" message suddenly appeared. If I had been driving on the highway or interstate at the time, this could have resulted in a serious and deadly accident. I called the ford dealership and the representative told me it was safe to drive the car, and said that if I wanted to, I could just drive it without the power steering until they had the part in to fix it. I asked if that was safe and they said yes. I asked if they were sure it was safe. Then they went and checked with a tech person and told me it wasn't safe. The dealership confirmed the steering fault message and found codes u3000:49 and u3000:53. Notes from my very expensive invoice indicate "pin point test leads to internal fault with steering gear module remove and replace steering gear assy."
CategoryEngine And Engine Cooling
DateJan 27, 2023
StateLA
Description
The contact called on behalf of a friend who owns a 2018 ford escape. The contact stated while his friend was driving approximately 40 mph, the vehicle emitted an abnormal sound. Additionally, there was significant amount of smoke coming from the exhaust pipe. The coolant temperature warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the head gasket was blown. The dealer informed the contact's friend that the vehicle could not be repaired under an unknown recall as the vin was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the nhtsa hotline. The failure mileage was approximately 81,647.
CategoryWheels, Wheels:lugs/nuts/bolts
DateJan 24, 2023
StateIN
Description
Dealer recommended lug nuts to be replaced. Called dealer to ask why lugs need to be replaced. Service advisor said lugs swell due to inferior materials. This vehicle only has 50,000 miles. This is not expensive to replace, makes you wonder if they cheap out on lug nuts what else is made cheap.
CategoryEngine
DateJan 23, 2023
StateKY
Description
On sat, jan 14, started my car, it misfired on startup. Sun 1/15/23, started it, it misfired again. ‘ck engine light' came on. Went to advanced auto parts- code = p0304, cylinder 4 misfire detected. Immed stopped driving vehicle-scheduled appt w/mechanic. Tuesday, jan 17, drove vehicle to 1st stop auto, they diagnosed it, another code came up=p0316, misfire detected on start-up (first 1000 revolutions). They pulled all recalls, found out there's technical service bulletin (tsb) on my make and model dated 12/2019. Diagnosis of vehicle from mechanic: “found coolant was low due to it getting into cylinder 4. Tsb for replacing the engine for this issue.”. I picked up vehicle and drove it to pinnacle ford to have them diagnose it. In 12/2019, ford distributed an internal technical service bulletin (tsb) to their service departments regarding this major issue, with no recall, then in 2020, a class action lawsuit was filed against ford. Both the mechanic and dealer has told me that my suv needs a new engine-long block because the ecoboost engine is defective as coolant leaks into the cylinders, which causes misfires, damage to additional major parts of the engine, and can cause fire. This is not only a major repair for a vehicle w/less than 68k miles, but also a major safety hazard and ford motor company is doing nothing to repair or compensate owners that own or lease their products/vehicles! They're fully aware of problem & have been for close to 10 years. Pinnacle ford lincoln diagnosed vehicle & filed the issue via paperwork to ford motor company to see if they will offer financial assistance for repair. They would not provide me with a loaner as I'm without a vehicle due to their negligence. I contacted ford 5x in the last week, as early as today. Their customer care dept could care less. I requested my call be expedited. Not one rep would do so. The tsb bulletin is 7 pages of information and parts that must be ordered to fix this problem.
CategoryFuel/propulsion System
DateJan 22, 2023
StateFL
Description
Evap purge valve issue ( well recognized by ford itself as part of a recall with ford focus models after 2009.). But also needs to be addressed with ford escape models of the same period. Multiple reports noted online as well ( seeking remedy on youtube and forums). I have ford protect warranty. They refused to address it as part of the plan!!
CategoryEngine, Power Train, Steering
DateJan 14, 2023
StateLA
Description
There have been several instances of the vehicle completely shutting off while sitting idle and at red lights. I took it to the dealership and there is coolant leaking into the cylinders causing it to misfire. This is very dangerous and could cause the car to run hot or burn up! The said I should replace the engine but ford should be responsible as this seems to be a problem in many of their escapes!
CategoryEngine
DateJan 13, 2023
StateLA
Description
Took car in due to heater not working correctly, was not blowing hot air, was told coolant was leaking into engine, would need new engine, head gasket and block damaged. No warning or check engine lights on. Car is available for inspection if needed. I drive this car with ,y son on a daily basis if not for a cold front that past I would have never knew my heater didn't work and would be driving this car without knowing there was a problem which could lead me to be stranded. I was also told by the mechanic that this is not the first 2018 ford escape they have encountered with this same problem, they had worked on one just a week prior to me bring in my car. We were also informed by several ford and other dealership service departments that it is an ongoing problem right now with all the 2018 escape to where there is a shortage of engines right now to replace them. I feel like this should qualify for a recall and that ford needs to replace these engines at their cost since its a known fact online and in person that its faulty engines.
CategoryEngine
DateJan 12, 2023
StateNY
Description
The contact owns a 2018 ford escape. The contact stated while driving 10 mph, the vehicle stalled. The vehicle was towed to an independent mechanic where it was diagnosed as a catastrophic camshaft failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the nhtsa hotline. The failure mileage was approximately 66,000.
CategoryEngine, Engine And Engine Cooling
DateJan 12, 2023
StateIN
Description
The contact owns a 2018 ford escape. The contact stated that after his daughter started the vehicle and started accelerating, the vehicle was jerking. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who informed her that the oil level was low and that cylinder #4 was misfiring. The contact was referred to the dealer. The vehicle was taken to the local dealer to be diagnosed. The mechanic confirmed a misfire in cylinder #4 due to coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the nhtsa hotline for assistance. The failure mileage was approximately 43,780.
CategoryPower Train, Service Brakes
DateJan 11, 2023
StateCT
Description
This 2018 ford escape titanium has 32,000 miles on is experiencing chronic, substantive defects in the rear powertrain. Specifically, it is having its second replacement rear differential unit (rdu) installed. This means it will have worn out 3 rdu's in 32,000 miles. -original rdu was replaced at ~23,000 miles and failed ~30,000 miles. Third rdu in vehicle's life is currently being installed. Additionally, this vehicle has already had its power transfer unit (ptu) replaced at 22,000 miles and is now on its third set of rear brake rotors. My contention is that there are serious, substantive defects in the vehicles rear powertrain causing premature wearing of the brakes and potential for serious accidents related to the loss of rear differential control and brake damage.
CategoryPower Train
DateJan 10, 2023
StateNY
Description
There is a recall for shifter cable issues. Had scheduled to have the recall done. While waiting on parts delay to have work completed was told can still use my ford escape. Driving one-day transmission lost all power I was able to get safely to side of road as it was late at night and not much traffic would have been a totally different outcome if in heavy traffic or traveling at highway speeds. Ford now tells me something broke in my transmission. Waited 3 weeks to find out they did the recall cable fix and inspected my transmission and told me something broke inside my transmission and now they expect me to pay 5k for a rebuilt transmission. Car only has 62,706 miles on it and they said the warranty exp at 60,000 miles. I find this interesting they have a transmission cable issue that causes the vehicle to not go into gear properly and now my transmission fails prematurely and they will not cover it. I am lucky I was not driving on highway when this issue happened could have been worse this needs to be looked into no reason for a vehicle that is up on all maint done by the dealer even at 30,000 miles did full service at dealer shop which included the transmission and at just over 60,000 miles transmission fails. I suspect it is related to this faulty cable and transmission not going properly or fully into gear. Someone needs to look into this issue and hold ford accountable someone is going to get severely injured or worse.
CategoryEngine, Power Train
DateJan 09, 2023
StatePA
Description
Coolant intrusion into the engine from the cylinder. Check engine light came on for a misfire. My mechanic read the diagnostic codes as a misfired cylinder. Ford admits they know this is an issue with the 1. 5l eco-boost engine but will only cover 60% of the repair.
CategoryEngine, Power Train
DateJan 06, 2023
StateMI
Description
2018 ford escape with 53,700 miles. Ford designed a faulty metal plate between the cylinders. Too thin. It cracked. Coolant flooded the engine. The engine needed to be replaced. The dealership replaced the lower half of engine, luckily, before my 60,000 mile warranty. This is a common problem that has been happening since 2018!!! Please issue a recall. Ford is just waiting until people are stranded on the side of the road facing thousands of dollars in repairs!
CategorySeat Belts
DateJan 05, 2023
StateTX
Description
Fmvss 208 has a lockability standard. The outboard seatbelts in this vehicle do not switch over to a locked mode for car seats as required by law, I have video I can send on the seatbelts. The video would not attach to this report.
CategoryPower Train:automatic Transmission
DateJan 03, 2023
StateLA
Description
2018 ford escape. Consumer writes in regard to hntsa safety recall 22v-413. The consumer stated an appointment was made to service a recall but informed after arriving there is a shortage of parts available to perform the recalls and longer wait times. Also, fords inability to adequately service recalls in a timely manner.
CategoryEngine, Power Train
DateDec 26, 2022
StateKY
Description
Coolant has leaked internally, without warning, until a few days ago when I got a "high engine temperature" warning and my car is now unusable. My engine is shot.
CategoryEngine
DateDec 21, 2022
StateNJ
Description
The contact owns a 2018 ford escape. The contact stated that while his wife was driving at approximately 70-80 mph, the vehicle started to shake and the engine misfired. The check engine warning light illuminated. The contact's wife was able to maneuver the vehicle onto the shoulder. The vehicle was towed to an independent mechanic where the tires and brakes were replaced, and the vehicle was diagnosed, and it was determined that cylinder #1 had failed. The vehicle was then taken to another independent mechanic where it was diagnosed that the engine block had failed and needed to be replaced. The vehicle was then taken to the dealer where it was diagnosed with coolant intrusion into cylinder #1. The contact was informed that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vin was not included in a recall. The contact was provided a case number. The failure mileage was approximately 95,000.
CategoryEngine, Engine And Engine Cooling
DateDec 19, 2022
StateTN
Description
The contact owns a 2018 ford escape. The contact stated that the check engine warning light illuminated, and the vehicle started to hesitate while depressing the accelerator pedal. The contact took the vehicle to an independent mechanic who stated that coolant was leaking into cylinder #2. The contact was also informed that the engine needed to be rebuilt. The contact called the manufacturer who referred her to a dealer. The dealer was notified of the failure and scheduled an appointment. The vehicle was not repaired. The failure mileage was 112,000.
CategoryEngine
DateDec 16, 2022
StateMD
Description
The engine has a coolant leak in the cylinders, due to a bad design on the engine block, too many people experiencing the same issue, others with only 20k miles on their cars,ford won't even help paying the engine replacement, online there are thousand of people with the same issue, the design on the engine block let coolant go into cylinders ford is aware of this matter and they had redesign the engine already but they won't replace it since is not consider a recall even when this needs to be a recall since is a ford design issue
CategoryEngine
DateDec 13, 2022
StateNC
Description
The contact owns a 2018 ford escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the overheating and check engine warning lights illuminated. The vehicle was towed to an independent mechanic, who diagnosed that there was a blown head gasket and that the tie rod had detached, causing damage to the suspension. There was white smoke coming from the engine, and the antifreeze temperature was high. The mechanic informed the contact that the head gasket and engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. The failure mileage was 116,301.
CategoryEngine
DateDec 12, 2022
StateNY
Description
I was told after only 4 years the car has a major leak into the cylinder and needs a new engine. I have seen this problem online by many consumers and this needs to be corrected. In the last few days the engine light came on and I called and made an appointment. I noticed grey smoke only on start up now that the weather was getting colder.
CategoryExterior Lighting
DateDec 12, 2022
StateIA
Description
The contact owns a 2018 ford escape. The contact stated while driving 65 mph at night, the low-beam headlights turned off inadvertently. There was no warning light illuminated. The contact immediately veered to the side of the road and parked the vehicle. The vehicle remained on the side of the road while the contact returned to his residence with the assistance of his fiancée. The contact returned to the vehicle during daytime and drove to his residence. The contact replaced the headlight bulbs with h9 headlight bulbs himself; however, the low-beam headlight bulbs remained inoperable. The high-beam headlights operated as needed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 49,850.
CategoryEngine
DateDec 09, 2022
StateIL
Description
The contact owns a 2018 ford escape. The contact stated while driving approximately 45 mph and attempting to merge onto a highway, the vehicle would not accelerate while the accelerator pedal was depressed. The contact stated that the rpm's would rise as he depressed the accelerator pedal and the vehicle almost stalled. The contact stated that the check engine warning light was illuminated. The contact pulled off the roadway and placed the vehicle in park(p). The contact turned the vehicle off and on and was able to shift the vehicle into drive(d) however, the vehicle would not accelerate while depressing the accelerator pedal. The contact drove the vehicle to a dealer, and it was diagnosed that the turbo charger needed to be replaced. The vehicle was repaired. The contact stated that the engine was replaced; however, the failure was not due to the turbo charger. The contact stated that he had experienced another turbo charger failure a year later. The contact stated that the second engine was replaced. The contact stated that both the replaced turbo chargers had displayed code p0035. The contact was informed by the dealer that the first turbo charger had a valve that became stuck closed and on the second turbo charger a valve had remained in the open position. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
CategoryLatches/locks/linkages:electronic Lock/latch Actuator
DateDec 09, 2022
StateGA
Description
The contact 2018 ford escape. The contact stated after the vehicle was serviced at a local dealer, the front driver's side door failed to latch securely. The contact took the vehicle back to the dealer, where it was diagnosed with needing the door latch motor to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 85,000.
CategoryEngine
DateDec 07, 2022
StateMD
Description
our vehicle started having problems with the coolant appearing to drain to quickly. Having a mechanic check out the system is was diagnosed with the water pump going. We got the vehicle back home, needing to wait to get funds to have the waterpump replaced, when the vehicle shut off on its own in our driveway. The vehicle then wouldn't even turn over. Now having the vehicle checked out we are told the coolant leaked into the engine and has destroyed it. It will cost us over ,000 to have the engine replaced. The vehicle only has 53,000 miles on it. This is something that should not have happened with a 4yr old vehicle with only 53,000 miles on it. Thankfully the engine didn't go on us while we were on the highway driving home. Ford needs to step up and take care of this serious issue and not leave it to the consumer to be leveled with the cost of their failures in putting out a better product. The seriousness of what may have happened if the engines had caught fire or just died on us while on the highway is too great to consider.
CategoryEngine
DateDec 07, 2022
StateOH
Description
Piston #2 failed in the engine. The piston head broke and pieces of metal traveled through the engine. It is available for inspection. This occurred at night while driving down a state route at speeds between 50-55mph. The engine immediately began to run extremely rough, check engine light came on and began blinking, the car began to sputter and shake, which caused the car to become unsafe to operate. We had the vehicle towed to avoid causing any damage to the engine. The ford dealership that we buy our cars from did the diagnosis, performed an engine tear down, and was able to determine the piston was the route cause. The technician confirmed that it was the piston itself that failed, and was not due to any maintenance issues, other part, or driver neglect. It has not been inspected directly by ford, police, or insurance. It has only been inspected by the ford certified technicians at the ford dealership. We contacted ford motor company's customer affairs department, opened a case with them in regards to the faulty part being installed when the the car was originally built. They have the pictures and service departments notes about the piston. There were no warning lamps, notifications, or alerts. The check engine light appeared the moment the failure happened, and began to blink. We did notice that the exhaust would expel a large amount of black smoke when we would need to accelerate the vehicle in areas such as highway on-ramps. That recurring behavior has been documented prior to this incident. Dealer made efforts in the past to investigate that issue but was unable to find a route cause.
CategoryUnknown Or Other
DateDec 01, 2022
StateFL
Description
Within 30,000 miles, my spark plugs failed and had me on the side of the road. By 60k miles, I needed a whole new engine. After the engine was put in, my purge valve went out. And now, at 110k miles, my transmission has blown.
CategoryEngine
DateNov 30, 2022
StateWA
Description
The contact owns a 2018 ford escape. The contact stated while driving at an unknown speed, the contact became aware of smoke coming from the rear of the vehicle. The check engine warning light illuminated. The contact was able to drive to his residence. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle had engine block failure and that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the nhtsa hotline to file a complaint. The failure mileage was 107,000.
CategoryEngine
DateNov 16, 2022
StateVA
Description
There is a coolant leak which is cause the car to make a misfire on cylinder 2. Car is overheating suddenly and can not drive
CategoryEquipment:electrical:navigational System(global Positioning System)
DateNov 16, 2022
StateWI
Description
The contact owns a 2018 ford escape. The contact stated that while driving at an unknown speed, the global positioning system (gps) became inoperable. The vehicle was taken to the local dealer where it was diagnosed and determined that the gps cable needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and provided a case number. The failure mileage was approximately 44,381.
CategoryEngine
DateNov 15, 2022
StateCT
Description
The contact owns a 2018 ford escape. The contact stated that on multiple occasions, the vehicle could not be restarted. The vehicle was taken to the local dealer who indicated that water was present inside the camshaft; additionally, the engine solenoids and engine hoses were worn and damaged. The vehicle was not repaired and later was taken to an independent mechanic. The manufacturer was not yet notified of the failure. The failure mileage was 103,000.
CategoryEngine, Engine And Engine Cooling
DateNov 14, 2022
StateTN
Description
Took ford escape to dealer because of service engine alert. Was told it probally needed a tune up or a compression problem. I then got a call back to say coolant was leaking into the cylinders. And they would have to rebuild the block. Seems they would replace the engine since this is a continuing problem for the ford escape since 2013. Tech did state this is an on going problems and they get service alerts all the time.
CategorySteering
DateNov 14, 2022
StateCO
Description
My car at 49000 miles had a steering malfunction that when driving the steering wheel became too hard to turn, I took it to ford schomp in aurora to get that fixed and also get the recall attended, after a week they told me that the part was in backorder and that they don't have a date to get my car fixed, since the part was not available I decided to pick up my car aince I was paying too much for a rental and I did not know for how long, so when I went to pick up my car they charged me for the diagnosis and the fee for restocking, even when they did not have the part available. I think that the steering failing in a middle of a trip is very dangerous for anybody, especially when the vehicle is a 2018 with less than 100000 miles,
CategoryPower Train
DateNov 09, 2022
StateIL
Description
The contact owns a 2018 ford escape. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategorySteering
DateNov 07, 2022
StateCT
Description
Today for the second time the vehicle power steering failed at approx 40 mph. The service engine / fault light then lighted. I pulled over and restarted the car (since this worked last time) and the power steering came back. After the first occurrence about 2 months ago we brought it to a dealer . Saybrook ford old saybrook ct. They could not duplicate intermittant problem said it may need a steering gw-ar" but did retirieve at u300 repair code - they could not do a pinpoint test due to the stored code. Battery tested good. No repair done . Repair invoice available.
CategoryPower Train
DateNov 04, 2022
StateIL
Description
The contact owned a 2018 ford escape. The contact received notification of nhtsa campaign number: 22v413000 (power train) and would like to be removed from the recall distribution list as she no longer owns the vehicle. The local dealer and manufacturer were not contacted.
CategoryWheels
DateNov 03, 2022
StateOH
Description
Swollen and deformed lug nuts told to me by ford dealer. They need to be replaced.
CategoryEngine, Power Train
DateNov 01, 2022
StateOR
Description
On april 2022 my vehicle began to malfunction while I was driving. My car was in drive and when I hit the gas pedal it began moving backwards. Then, the vehicle would not move at all when it was in drive. I turned the car off, restarted, and was able to drive to a safe location. When I tried driving the vehicle again it was moving in reverse even though it was in park. I at that time called aaa and had my vehicle towed to a service center. During this time my safety was in danger as I was on the road and could have been in an accident with the way my car was malfunctioning. Before this problem occurred there were no warning lights, it just happened out of nowhere. I would later learn the engine needed repairs and I needed a new transmission.
CategoryEngine, Engine And Engine Cooling
DateOct 26, 2022
StateKY
Description
The contact owns a 2018 ford escape. The contact stated that the check engine warning light was illuminated. Additionally, there was a message that cylinder #2 had misfired. The vehicle was taken to the dealer and stated that the engine needed to be replaced due to coolant leaking into cylinder #2. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 42,000.
CategoryPower Train
DateOct 25, 2022
StateUT
Description
The contact owns a 2018 ford escape. The contact stated that after starting the vehicle and shifting into reverse(r), the transmission fault and another unknown warning light were illuminated. After the contact made the local dealer aware of the failure, the contact was informed that the vin was included in nhtsa campaign number: 22v413000 (power train); however, she stated that she had not received a recall notification. The vehicle was not yet diagnosed or repaired, and a service appointment was scheduled. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the nhtsa hotline. The approximate failure mileage was 78,500.
CategoryPower Train
DateOct 24, 2022
StateMI
Description
The contact owns a 2018 ford escape. The contact received notification of nhtsa campaign number: 22v4130000 (power train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryEngine
DateOct 21, 2022
StateNV
Description
Check engine light came on and went to get it diagnosed. Came back with code po302 cylinder misfires. Took to firestone who did a tune up, changed spark plugs and got told the coolant was low. Which was weird because I just filled it. Have never got an alert about any leaks or that the engine was running hot. I always check the fluids and only recently did I notice going thru coolant more. Started to smell something sweet in the car and on my way home today, the car over heated and I got one of those engine alert things. Started researching and here I am.
CategoryEngine
DateOct 20, 2022
StateNH
Description
The engine in this vehicle experienced a loss of coolant into cylinder #3 in late august 2022. This led to white smoke from the exhaust, rough idle and a complete loss of coolant from the cooling system into the engine. This occurred during a trip to canada and back. After returning from the trip, the check engine light came on. The vehicle was immediately brought to a ford dealership (salem ford nh) where the pcm codes (p0303 and p0316) and engine inspection confirmed engine failure. The dealer confirmed the engine must be replaced.
CategoryEngine
DateOct 20, 2022
StateKY
Description
My vehicle is under 80,000 miles. The check engine light came on and the car was not drivable. Fortunetely, I was in my driveway when the check engine light blinked and car did not run. If it was on the road, I would have been in danger. I immediately towed it to the business I have a warranty with. Bill collins ford has determined the engine has a cracked cylinder and coolant was leaking in. I now have to have the short block replaced costing near ,000.
CategoryEngine
DateOct 20, 2022
StateOH
Description
The check engine light came on and an engine fault error message come on when you start the car. Took the car to my mechanic who couldn't find anything that would cause these. He started looking into issues and found ford is fully aware there is an engine coolant leak into one of the cylinders, all escapes from 2013 to 2019 could be affected. The only way to fix this is to replace the small block (minimum 00 repair according to ford)... Possible for engine to catch fire according to the information I found). How is this not a recall, that ford needs to be responsible for? They're aware of the issue and that it's not consumer caused.
CategoryEngine
DateOct 13, 2022
StateMN
Description
Coolant leaking in to cylinder
CategoryPower Train
DateOct 07, 2022
StateGA
Description
The contact owns a 2018 ford escape. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. The contact stated that the vehicle would shake while the gear shifter was shifted into drive(d) or reverse(r). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 96,617. Vin tool confirms parts not available.
CategoryPower Train, Power Train
DateOct 05, 2022
StatePA
Description
The contact owns a 2018 ford escape. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryEngine, Unknown Or Other
DateOct 04, 2022
StateTX
Description
Cel came on and showed code p0302. I replaced the coil pack and spark plug, problem was fixed for a week and then the code came back on. Did research and realized when the car is on the coolant totally depletes and returns after the car is off, the coolant should not deplete like it did. This is a known issue with these vehicles that the coolant goes into the engine when it should not and causes problems with cylinder 2. This is a manufacturing defect and should have a recall so that ford can fix their mistake. There are no recalls for this problem even though ford has many customers with escapes that are having this same exact problem and caused by no fault of our own. Ford will not fix it since it's out of warranty so will need to pay out of pocket.
CategoryPower Train
DateOct 04, 2022
StateAR
Description
The contact owns a 2018 ford escape. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated while driving 70 mph, the accelerator pedal was depressed and the vehicle started jerking and failed to respond. There was no warning light illuminated. The contact persistently depressed the accelerator pedal until the vehicle responded, however the failure reoccurred while driving and the vehicle was making abnormal sounds. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000. Vin tool confirms parts not available.
CategoryEngine
DateOct 03, 2022
StateMI
Description
The contact owns a 2018 ford escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that there was a rodent's nest underneath the hood. The dealer removed the rodent's nest; however, the failure recurred and the vehicle was taken back to the dealer. The dealer determined there was a coolant leak in the engine and that the engine needed to be replaced. The dealer referred the contact to dorian ford (35900 gratiot ave, clinton twp, mi 48035) and scheduled an upcoming appointment for the service. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the nhtsa hotline. The failure mileage was 18,682.
CategoryPower Train
DateOct 03, 2022
StateFL
Description
Some time the shifter dosent want to come out of park or go in gear. It happens both ways.
CategoryEngine
DateSep 26, 2022
StateNY
Description
Engine possibly could have failed in high volume traffic causing a collision. Check engine light came on 7/28/22 @ approximately 82,500 miles, code po301 engine misfire # 1 cylinder, cleared trouble code, but problem returned on 8/2/22 @ 82,793 miles same code, 8/5/22 replaced #1 ignition & spark plug, cleared code again, but code returned again on 8/9/22, my local repair facility (oxford motors in oxford ny) diagnosed engine internal coolant leak causing engine misfire on cylinder #1, tested for head gasket failure @ 83,483 miles, coolant recovery tank was low, filled w/engine coolant to specified level, checked engine compression on all 4 cylinders, found #1 cylinder @ 80 psi compared to all other cylinders @110 psi, made appointment (8/29/22) with local ford service center (matthews ford in norwich ny) for further inspection, the dealer recommended replacing engine long block as this is a common problem with this engine. Engine replaced @ a cost of 11. 61 and the ford motor company would not extend the drive line warranty due to the fact the vehicle was purchased used and not serviced by a ford dealer, but if it had been ford in the past has extended the warranty to 100,000 miles. Ford is aware of this problem, but has not issued any recall & is addressing the problem as it occurs with bias.
CategoryPower Train
DateSep 26, 2022
StateNY
Description
The contact owns a 2018 ford escape. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. The contact stated that the vehicle would vibrate while in park(p) or drive(d) without warning. The contact also stated that an abnormal thumping noise was coming from the vehicle while shifting gears, without warning. The dealer had been notified about the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. Vin tool confirms parts not available.
CategoryUnknown Or Other
DateSep 23, 2022
StateOH
Description
Lug nuts swollen - couldn't remove at regular tire store. Had to buy all new lug nuts at dealer.
CategoryEngine
DateSep 22, 2022
StateVA
Description
Vehicle alerted for miss-fire cylinders 1&2. I took to my mechanic and he diagnosed coolant had leaked into the engine fouling cylinders 1 & 2 irreparably and needed a complete engine change. Advised I take it to ford dealer as this is a known issue. I contacted ford customer service for advice and was told I needed to take it to a ford dealership for diagnosis and determination. Towed vehicle to ford. Same diagnosis with an estimate of ,154. 31 to replace the engine. Requested an adjustment or assistance as this is not an expected failure and there is sufficient evidence of this happening with this engine to many people. Ford refused assistance. Towed back to my mechanic for an oem engine change. At least two people in my area have had this engine replaced with my mechanic since my occurance.
CategoryPower Train
DateSep 22, 2022
StateMO
Description
The contact owns a 2018 ford escape. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryEngine
DateSep 21, 2022
StatePA
Description
ford has a recall on the short block my car has the exact issue and the mechanic at my dealership told me it was the short block the issue was cause engines to be blown which happened got engine replaces and has had problems since then and got a paper stating the short block issue and ford knows about it. But refuses to fix it.
CategoryPower Train, Power Train
DateSep 21, 2022
StateTX
Description
The contact owns a 2018 ford escape. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryEngine And Engine Cooling
DateSep 20, 2022
StateTX
Description
The contact owns a 2018 ford escape. The contact stated while driving at an undisclosed speed, the engine overheated and the vehicle went into limp mode. The coolant temperature and check engine warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the engine was cracked and produced code: p0302. The contact stated that the mechanic was able to reset the computer. The contact referenced tsb: 22-2229. The vehicle was then taken to the dealer where it was diagnosed that coolant had leaked into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vin was not included in a recall and to contact the nhtsa hotline. The failure mileage was approximately 102,000.
CategoryPower Train
DateSep 19, 2022
StateLA
Description
The contact owns a 2018 ford escape. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the parts to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that she placed her foot on the accelerator pedal attempting to merge into traffic when the vehicle started to shake with the gear shifter was stuck in drive. The check engine warning light was illuminated. The dealer was notified of the failure and the contact was informed that parts were unavailable to repair the vehicle, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000. Vin tool confirms parts not available.
CategoryPower Train
DateSep 19, 2022
StateDE
Description
Safety recall on my 2018 ford escape warning risk in damaged or missing bushing in shifting transmission increasing the risk of injury or crash. Parts are still not available to fix and we are taking out of state trip. I assume if there is an accident ford is responsible but we don't want to chance driving a recalled vehicle. When will this safety issue be resolved?
CategoryPower Train
DateSep 13, 2022
StateWA
Description
The contact owns a 2018 ford escape. The contact stated while driving 40-45 mph on a curve, the transmission was slipping. There was no warning light illuminated. The contact stated that upon veering to the side of the road, the vehicle began to operate as needed. The contact was able to continue driving. The vehicle was taken to the dealer who informed the contact that the failure was associated with nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the nhtsa hotline. The vehicle was not repaired. The failure mileage was approximately 72,121. Vin tool confirms parts not available.
CategoryPower Train
DateSep 12, 2022
StateVA
Description
The car does work tranmission..
CategoryStructure:body, Unknown Or Other
DateSep 10, 2022
StateID
Description
The driver and front passenger door passenger won't latch. It doesn't catch properly and the warning light comes on for the door. There shouldn't be any problems for a car with only 22509 miles.
CategoryEngine
DateSep 07, 2022
StateMD
Description
A flawed engineering design has led to a rash of catastrophic engine failures in certain ford escape and fusion vehicle models. The nature of the failure manifests as a leak of engine coolant into the internal combustion engine. There is no warning message, and the issue was thankfully discovered when I brought the vehicle in for a routine oil change and before it led to a catastrophe such as an in-motion engine overheat situation or engine fire. Dealer's service manager recommends engine replacement, and ford motor company will not fully cover the costs.
CategoryEngine, Steering, Vehicle Speed Control
DateSep 06, 2022
StateOH
Description
Transmission fault notification appeared on the screen while on the highway. Vehicle unable to maintain speed and has "bumping" when attempting to drive it. Poses a safety threat because I was unable to maintain speed while driving. Ford has not found remedy and it has been a month without ability to use vehicle.
CategoryPower Train
DateSep 06, 2022
StateSC
Description
The contact owns a 2018 ford escape. The contact stated while driving approximately 35 mph, the vehicle was jerking with the abs and traction control warning lights illuminated. The contact shifted the vehicle into park(p); however, the gear shift indicator register that the transmission was in neutral(n). The contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The dealer was unable to repair the vehicle due to parts not being available and related the failure to nhtsa campaign number: 22v413000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 68,000.
CategoryFuel/propulsion System
DateSep 05, 2022
StateNY
Description
Entered car after work on 6/23/22, went to pull into street and car had no excelerating power, steering wheel vibrated, couldn't go over 15-20 mph, then message on dash alert said: engine fault service now, the ford message on my app said: power train malfunction, reduced power, hill start assist warning. I messaged with ford and they said I could drive just not over 15-20 mph. Drove home. Made arrangements to bring car to dealer service next day. They told me to drive it in like that. I was terrified when this happened, I had pulled into busy street, cars honking and trying to pass me, my car just couldn't move. I didn't have an immediate place to safely pull over. This was so stressful, felt grateful I wasn't hit pulling out or from behind.
CategoryEngine
DateSep 04, 2022
StateNJ
Description
Coolant leaks into cylinder 2 causing hesitation, power loss and extreme amounts of white smoke. This is caused by a manufacturing flaw where ford built the block with slits between cylinders which leak coolant. As evident by the technical service bulletin and new block design, ford is aware that they manufacture a faulty engine. The fix requires a complete rebuild of engine which will run over 00, but will only cover cost for vehicles under 30k miles (factory warranty) despite know of this for some time, the dealership would simply top off coolant during every regular service and send me on my way. Now that I well outside of warranty, they claim that I must pay for repairs of a manufacturing issue. Their are many documented incidents of this occurring as well as videos of the difference between original and redesigned blocks, as well as the extensive rebuild required to repair.
CategoryEngine
DateSep 03, 2022
StateNY
Description
The head gasket leaked coolant into cylinders causing the cylinder walls to crack. Vehicle would suddenly run rough and stall which is dangerous if you are driving the vehicle. The engine needed to be replaced completely.
CategoryEngine
DateAug 31, 2022
StateCA
Description
The contact owns a 2018 ford escape. The contact stated while driving approximately 5 mph, the vehicle was vibrating with an abnormal amount of smoke coming from the exhaust tip. The vehicle overheated and shut off. The contact was unable to restart the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 48,704.
CategoryEngine
DateAug 29, 2022
StateWA
Description
I was driving the vehicle in town when the "check engine" light came on. The car stalled and jerked several times, but I was able to keep it going. Luckily this was in a parking lot. I immediately took it to the dealer I purchased it from, several miles away. I do not know if the dealer reproduced the problem, but he dealer indicated that I needed a new engine. Apparently there was some coolant that leaked into the cylinders. I brought the vehicle to the dealer on july 21, 2022 and they were not able to look at it until august 16th. That is when I was told the vehicle needed a new engine. The ford escape has approximately 86,500 miles on it.
CategoryEngine, Power Train, Service Brakes
DateAug 26, 2022
StateMD
Description
The contact owns a 2018 ford escape. The contact stated while driving approximately 30 mph, she heard an abnormal noise while depressing the brake pedal. The contact stated that the check engine warning light was illuminated for a short period of time. The contact was able to continue driving to her destination at a slow speed. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission to be rebuilt. The vehicle was repaired. The manufacturer had been informed of the failure. The contact then received notification of nhtsa campaign number: 22v413000 (power train). The failure mileage was 79,334.
CategoryPower Train
DateAug 26, 2022
StateTN
Description
The contact owns a 2018 ford escape. The contact stated that after shifting into drive(d), the vehicle instead reversed. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Vin tool confirms parts not available.
CategoryEngine And Engine Cooling, Power Train
DateAug 22, 2022
StateMI
Description
The contact owns a 2018 ford escape. The contact received notification of nhtsa campaign number: 22v413000 (power train). The contact stated that while driving approximately 10 mph, the vehicle overheated. The contact was able to pull off the highway and after waiting approximately an hour was able to continue driving; however, the failure persisted. The temperature gauge was elevated to the hot position. The check engine and tpms warning lights were illuminated. The contact called an independent mechanic and was referred to the local dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 110,000. Vin tool confirms parts not available.
CategoryPower Train
DateAug 18, 2022
StateGA
Description
The contact owns a 2018 ford escape. The contact had experienced an unintentional rollaway and was injured when the vehicle rolled over her right ankle and calf. The contact was taken to the hospital by a friend to seek medical attention. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. Parts distribution disconnect.
CategoryUnknown Or Other
DateAug 18, 2022
StateNY
Description
2018 ford escape. Consumer writes in regard to parts being unavailable to perform nhtsa safety recall. The consumer referenced recall 22s43/22v13. The consumer stated the vehicle exhibited the failure as described in the recall notice. The vehicle suffered significant front end damage. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.
CategoryElectrical System
DateAug 16, 2022
StateFL
Description
The sync system is failing causing no gps, no phone connections, no radio, rear camera problems and other electronic issues. This is apparently a well known part (apim) problem.
CategoryUnknown Or Other
DateAug 16, 2022
StateFL
Description
It wouldn't go into second gear and would stop and not go so I turned the auto bio fuel feature off and it started to act better. Then it gave me a transmission default alert. I parked turned off the car and turned it back on and nursed it home
CategoryEngine
DateAug 13, 2022
StateWI
Description
Cylinder 2 misfire, coolant leaking into cylinders. Fill up coolant reservoir and is gone with in hours.
CategoryEngine And Engine Cooling, Vehicle Speed Control
DateAug 12, 2022
StateMI
Description
The contact owns a 2018 ford escape. The contact stated while driving at an undisclosed speed, the vehicle emitted an abnormal winding sound. The vehicle decelerated independently, failed to accelerate and stalled without warning. The contact was unable to restart the vehicle. The contact had to push the vehicle out of the highway. The vehicle was towed to the contact's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 61,294.
CategorySteering
DateAug 12, 2022
StateNY
Description
The contact owns a 2018 ford escape. The contact stated while driving at 60-65 mph in a straight forward lane, the steering wheel would independently steer to the right with resistance. There was no warning lights illuminated. The contact stated that there was resistance while attempting to readjust the steering wheel. The vehicle was taken to the dealer where it was diagnosed that no issues were found. However, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 21,000.
CategoryEngine
DateAug 11, 2022
StateIL
Description
Suv began "shuttering" at idle. Drove for another 10-15 minutes then made an appt to bring to a mechanic to check codes. As I drove vehicle for about 30 seconds the next morning, white smoke began to pour out of the tailpipe and the engine temperature gauge showed it was overheating. Pulled over and opened hood. Saw flames near engine and extinguished with an old t-shirt. Towed to mechanic. Claimed ford had a new technical bulletin out (tmk 22-2229) that directed mechanics working on vehicles with these symptoms to replace the engine long block. Vehicle only has 67,000 miles on mostly the highway. All occurred while on vacation so I had to buy airline tickets to get back home from the vacation spot. Incident occurred 6/29. Still awaiting word from ford on whether they will help with engine repairs/replacement. Should be a recall. Pending class action lawsuit. Danger the engine could catch fire and injure.
CategoryEngine, Power Train
DateAug 11, 2022
StateLA
Description
The contact owns a 2018 ford escape. The contact stated that while driving at an undetermined speed, there was abnormal rumbling noise detected when shifting. The engine warning light was illuminated. The contact received notification of nhtsa campaign number:22v413000 (power train). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. Vin tool confirms parts not available. The failure mileage was approximately 55,000.
CategoryEngine And Engine Cooling
DateAug 11, 2022
StateNY
Description
The contact owns a 2018 ford escape. The contact stated she noticed that the check engine warning light was flashing on and off. The vehicle was taken to the dealer where they stated that there was a misfire in cylinder three and the spark plugs were replaced, but the failure reoccurred. The vehicle was taken to the dealer and they replaced the coil pack but the failure occurred once again. The vehicle was then taken to the dealer, and they stated that coolant fluid was in the engine compartment. The vehicle was not repaired. The manufacturer was contacted, and they stated that there was nothing they could do and advised to contact to call the nhtsa hotline. The failure mileage was 74,125.
CategorySteering
DateAug 10, 2022
StateMI
Description
I have had intermittent steering problems on my 2018 ford escape where the steering wheel will lock up. I have been at stoplights and intersections where I had to wait for traffic to move so that I would not hit anyone. It usually rectified itself when I started the car in motion. It would free up and begin to move again. This past weekend, 8/6/22, the steering wheel locked up and would not turn at all. I attempted to move forward, and it did not free up. After a few feet, the steering wheel would move, but I had to use a lot of force to get it to move in the direction I needed to go to get out of a crowded drive thru line and to a safe parking spot. Even with that, the car moved at a minimal turning. I parked the car. My husband arrived 20 minutes later. After restarting the car, he was able to move the steering wheel but it was still sluggish. We did not have any warning lights for any of the instances where it locked up. We drove it across the street to a ford dealership. The service department at the dealership says they cannot reproduce the problem. They state they have "worked their way back through the wiring", and seem to think it is the steering gear. We are now going to pay 00 to repair the steering on a 2018 model car. The dealer stated they had seen this problem in the past. I refused to take it from the dealership because I am afraid it will seize up again while I am driving and not rectify like it did before the incident on 8/6/22. I have researched recalls and litigation, but do not see anything for my model year. I do not have an invoice for the repair because the dealer is waiting on the part from ford.
CategoryPower Train
DateAug 08, 2022
StateOH
Description
The contact owns a 2018 ford escape. The contact stated that after driving forward into a parking space and exiting the vehicle, suddenly the vehicle began to roll backward. The contact attempted to get back into the vehicle but fell to the ground causing the front tire to roll over the right leg. The contact was taken to the hospital where medical treatment was provided. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The contact later received a recall notice for the nhtsa campaign number 22v413000(power train). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 27,000.
CategoryEngine
DateAug 06, 2022
StateTX
Description
After coming to a stop and shifting gear to park - I watched gear change- a message appeared to advise car was not in park. I re shifted and car was then fine. I wanted to report this issue.
CategoryEngine
DateAug 05, 2022
StateTX
Description
The contact owns a 2018 ford escape. The contact stated that the engine block was cracked. The contact stated he had to add water to the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who referred the contact to the dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was unknown.
CategoryEngine, Unknown Or Other
DateAug 02, 2022
StateOR
Description
In april 2022 my 2018 ford escape started to malfunction. When in drive it would move backwards, which nearly caused an accident for me as there was a vehicle behind me when this occurred. It also would move forward when in park, and was a huge safety hazard. I had to get the vehicle towed to a service center because of these issues. Ford admits this occurred because of a malfunction but is refusing to pay for the cost to repair it. The ford service center is estimating repairs to be ,500. I received a recall notice in july 2022 about a bushing cable in the transmission as well.
CategoryEngine And Engine Cooling
DateAug 02, 2022
StateNJ
Description
The contact owns a 2018 ford escape. The contact stated while driving 55-60 mph, the accelerator pedal was depressed but the vehicle delayed responding. The contact noticed white smoke coming out of the tail pipe. The check engine warning light was illuminated. The contact was able to drive to her nearby residence. The vehicle was towed to an independent mechanic where it was diagnosed that coolant was leaking into the engine cylinders. The vehicle was then towed to the dealer who provided the same diagnostic result as the independent mechanic. The dealer repaired the vehicle under ford customer satisfaction program number: 19b37; however, the failure persisted. The vehicle was taken back to the dealer who informed her that the vehicle could not be repaired under the updated ford customer satisfaction program number: 21n12. The manufacturer was notified and informed the contact that the vehicle could not be repaired under the updated customer satisfaction program due to the mileage. The vehicle was not repaired. The failure mileage was approximately 100,000.
CategoryEngine
DateAug 01, 2022
StateAZ
Description
Smoke visible when the vehicle is started for the first time in the day or when it's sitting for a few hours then starts later in the day. Auto dealers informed that this is common in ford "cold starts" but this is not what it is. Was told it was the turbo booster but that has been replaced & still vehicle smokes bad. Huge plum of white smoke from exhaust is visible & is causing some major concerns.
CategoryElectrical System: Instrument Cluster/panel
DateJul 29, 2022
StateNJ
Description
The component or system would be the apim malfunction; radio, gps, volume on radio and bluetooth all failed. My dashboard flitters and also goes blank/black. Yes, it is available for inspection. I don't know if anyone's safety was at risk because I don't know what is going on. I am taking it to the dealer again. The vehicle hasn't been inspected yet. There was no warning, it just went out.
CategoryEngine, Power Train
DateJul 29, 2022
StateIN
Description
The contact owns a 2018 ford escape. The contact stated while his wife was driving 45 mph, the power train and the engine failure warning lights were illuminated. The driver was unable to accelerate while depressing the accelerator pedal and the temperature gauge was rising and falling rapidly. The driver was able to park on the side of the road for an hour, until the vehicle cooled down before continuing to drive to a nearby gas station. The driver added coolant to the vehicle and both warning lights turned off. The contact had experienced the failure 3-4 times. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 109,000.
CategoryEngine
DateJul 28, 2022
StateUT
Description
This vehicle has 62,000 miles on it. The check engine light came on. The vehicle was taken to the dealer I bought it from. They informed me that the number one cylinder was cracked and leaked antifreeze. 2000 mile over on warranty and they told me they would be very happy to replace the engine for me at my expense. Do not buy this ford.
CategoryEngine And Engine Cooling
DateJul 28, 2022
StateNC
Description
The contact owns a 2018 ford escape. The contact stated while driving 55-60 mph, the message "engine overheating - stop when safe" was displayed. The contact veered to the side of the road and waited for a few minutes. The contact continued driving; however, the failure reoccurred later that same day. The contact turned off the vehicle, and upon restarting the vehicle the failure persisted. Additionally, the steering wheel started vibrating. The contact drove to her residence and parked the vehicle. An independent mechanic diagnosed the vehicle and determined that coolant was leaking into the engine. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 83,000.
CategoryPower Train, Vehicle Speed Control:accelerator Pedal
DateJul 25, 2022
StateTX
Description
The contact owns a 2018 ford escape. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at low speeds, pulling into a parking space, the vehicle experienced unintended acceleration while the brake pedal was depressed. The vehicle drove over a curve and crashed into the corner of a building when it came to a complete stop. There were no air bags deployed. The contact's wife was able to drive the vehicle away from the scene of the collision. No police report was filed. The contact and his wife later received medical attention at the hospital for his neck and back injuries and his wife had fractured and bruised ribs. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The vehicle was then taken to a body shop for front-end damage replacement. The manufacturer was not made aware of the failure. The failure mileage was unknown. Vin tool confirms parts not available.
CategoryEngine And Engine Cooling
DateJul 23, 2022
StateVA
Description
Came home from work on a friday afternoon in may. No issues or lights. It stayed parked all night and into saturday and night. Went to start it on sunday, temp gauge shot to h, got two messages on the display, 1 - high engine temp, stop safely and 2 - engine fault service now. It only had 102,000 miles so 2000 out of warranty and took to dealership that has been servicing it since purchase and they said it needed a new long block engine. My warrant expired at 100,000 miles. Dealership made me pay for this out of pocket! I was without a car for over 2 months. After an internet search, this model has this problem and ford is doing nothing to fix it for free! The entire coolant leaked into the cylinders and could have caught on fire! This is absolutely ridiculous for a 4 yr old vehicle I am still paying for! Ford needs to take action immediately and now I have a recall for a possible roll away that can't be fixed til 4th qtr 2022???!!!!
CategoryPower Train
DateJul 22, 2022
StatePA
Description
The contact owns a 2018 ford escape. The contact received notification of nhtsa campaign number: (22v413000 (power train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryPower Train
DateJul 22, 2022
StateMO
Description
The contact owns a 2018 ford escape. The contact stated while driving approximately 30-40 mph, the vehicle hesitated and independently shifted into neutral(n). The contact stated no warning light was illuminated. The contact was able to park the vehicle on the side of the road. The contact stated she had experienced the failure several times. The contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 22v413000 (power train) however, the vin was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.
CategoryEngine
DateJul 20, 2022
StateTX
Description
The contact owns a 2018 ford escape. The contact stated that while having routine maintenance performed on the vehicle, the head gasket was removed and the certified mechanic became aware that the engine block was fractured. The certified mechanic diagnosed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
CategorySuspension
DateJul 20, 2022
StateNH
Description
Constituent writes in regard to parts being unavailable in order to perform safety related recalls on their 2018 ford escape.
CategoryPower Train
DateJul 19, 2022
StateKY
Description
While the car was in driveway moving forward it unexpectedly started moving in reverse causing me to nearly hit a tree. The vehicle is constantly idling even while in park. I took it to a auto repair shop who told me the transmission is out of my car and that my car is unsafe to drive!
CategoryEngine
DateJul 18, 2022
StateME
Description
Coolant leaking into cylinder heads
CategoryPower Train
DateJul 15, 2022
StateIL
Description
The contact owns a 2018 ford escape. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryEngine
DateJul 14, 2022
StateMI
Description
Took my vehicle to my local mechanic who told me the motor is recalled at the same time another mechanic from another shop said we have seen many of these recalled for the third cylinder I took it to the local ford dealer they say there's no such recall and then I have to pay for the repairs
CategoryPower Train
DateJul 14, 2022
StateMI
Description
I have 128,000 miles on my 2018 escape. About three weeks ago I was driving down the road at 55 mph when my transmission disengaged and I coasted to a stop. Even though my engine was running I couldn't go forward or backward at all, and so I had it towed to a local mechanic. The mechanic said that this was a common problem with the escape, that I was going to have to replace the entire transmission, and that it would take about two months to get a new transmission in. About two weeks ago I got a notice from ford motor co. About a recall on my escape for another transmission issue (ref. Safety recall notice 22s43/nhtsa recall 22v413). I called my local dealership and was told that my transmission issue was completely different than the recall problem because the recall only dealt with a transmission that shifted differently from the park position, and not a transmission that didn't engage at all. They also said that they would call me when they got the parts in. I have no idea how to resolve this issue. Do I park my vehicle until ford gets the parts in in the 4th quarter of 2022 to see if this fixes my problem, and only then get the transmission replaced afterwards? If it takes 2 months or more to get a new transmission in, I could see this taking a year before I have my vehicle repaired. If I have the transmission replaced by the local mechanic, it will costs me ,200. 00, and take two months to repair. This would probably save me some money over the dealership cost to repair it, but would void any subsequent work that they might do? Do you have any suggestions as to I might be able to resolve this problem? Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
CategoryPower Train
DateJul 14, 2022
StateNY
Description
The contact owns a 2018 ford escape. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked in the garage, the engine oil leaked onto the ground. Additionally, the gear shifter seized, causing the vehicle to be unable to reverse. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000. Vin tool confirms parts not available.
CategoryEngine
DateJul 13, 2022
StateNC
Description
The contact owns a 2018 ford escape. The contact stated while the vehicle was parked there was a rattling sound coming from the engine. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer and diagnosed with turbo assembly and engine failure. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 107,965.
CategoryPower Train
DateJul 12, 2022
StatePA
Description
The contact called on behalf of his wife who owns a 2018 ford escape. The contact stated while his wife was driving at approximately 65 mph, there was an explosion coming from the engine. The contact also stated while the vehicle was stopped, the vehicle was shaking abnormally before losing motive power. The contact's wife then restarted the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 101,000.
CategoryPower Train
DateJul 12, 2022
StateIN
Description
The contact owns a 2018 ford escape. The contact stated that while driving at an undisclosed speed, the gear shifter seized before the vehicle lost motive power. The vehicle was towed to three different independent mechanics who were unable to diagnose the failure due to the vehicle being unable to start. The vehicle was then towed to the contact's residence, where it remained unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,000. The vin was unavailable.
CategoryWheels:lugs/nuts/bolts
DateJul 11, 2022
StateOH
Description
The contact owns a 2018 ford escape. The contact stated that while the vehicle was at an independent mechanic for tire rotation, the mechanic informed her that the lug nuts were swollen and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the vin. The failure mileage was unknown.
CategoryPower Train, Suspension
DateJul 09, 2022
StateAR
Description
6 speed powershift transmission burnt up without giving any codes or warning lights. Vehicle had started making a low whine noise at 10,000 miles which dealership technicians claimed not to hear. At 50,000 miles took vehicle into dealership because noise became very loud and popping noise from front end, report was transmission had failed and burnt up. Dealership did a rebuild on transmission had vehicle almost 3 months, pick up vehicle still transmission whine, returned to dealership they claimed air in transmission lines was flushed, transmission still had whine. Reman transmission ordered, installed and still has noise from transmission and no warning lights, still shift issues, jerking, pulling , etc.
CategoryEngine
DateJul 07, 2022
StateMN
Description
The engine head gasket failed relating directly to tsb 19-2346. This is a known problem with ford ecoboost engines including those in ford escape model years 2017-2019. First, we noticed the rough idle and some exhaust smoke. The check engine light came on after a few days and we had that diagnosed as code p0304 . Misfire cylinder #4. The vehicle would no longer start and we had to have it towed to one service shop. They stated per the tsb that we needed to replace the engine. We had it towed to another shop for a second opinion and they came up with the same conclusion, we need a total engine replacement. We had this done for a total cost of ,721. 90 for both the initial diagnosis and the engine replacement, parts and labor. The vehicle mileage was 71,840 when the repair was made. Ford apparently is aware of this situation and has not done anything to compensate owners who have this same problem. Before having the work done, we called the service department of a local ford dealer and they stated they would not do anything for us on this issue. We would have had to pay ford the full cost of the repair.
CategoryPower Train
DateJul 05, 2022
StateAZ
Description
The contact owns a 2018 ford escape. The contact received an email from carfax regarding nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was unavailable. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The manufacturer stated that parts would be available in the fourth quarter of 2022. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryVisibility
DateJul 01, 2022
StateOH
Description
The contact owns a 2018 ford escape. The contact discovered a vertical crack in the middle bottom section of the windshield. The contact stated that the crack had formed without incident and was likely caused by a design defect. The contact stated that the crack obstructed her vision while driving. Neither the dealer nor the manufacturer was notified of the failure. The windshield was not repaired or replaced. The failure mileage was approximately 60,000.
CategoryUnknown Or Other
DateJun 30, 2022
StateIL
Description
On june 28, 2022 I pulled into a parking space, placed car in park & released brake, car abruptly flew into wall damaging hood & head light as well as engine. I have sore back & chest. Very disturbing, never involved in anything like this, never had accident in 41 years of driving.
CategoryPower Train
DateJun 29, 2022
StateCA
Description
The contact owns a 2018 ford escape. The contact stated while attempting to shift into gear, the vehicle failed to respond. There were no warning lights illuminated. The contact was finally able to shift the vehicle into gear and drove the vehicle to the residence. The contact stated that the vehicle was jerking while driving. The contact drove the vehicle to the dealer who diagnosed the vehicle with a hard gear shift while performing the road test. Additionally, there was a whining sound coming from the engine, and the transmission was overheating. The contact stated two months prior the same dealer had performed a transmission fluid flush. The contact related to the failure nhtsa campaign number: 22v413000 (power train). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 101,000.
CategoryEngine
DateJun 24, 2022
StateHI
Description
My complaint is there is no part available to fix this recall until the 4th quarter. I rent this car on turo and how can I run my business without this being fixed? I have no choice but to sell this car. I have another ford with the same recall.
CategoryEngine And Engine Cooling
DateJun 24, 2022
StateMI
Description
The contact owns a 2018 ford focus. The contact stated while driving approximately 50 mph, the vehicle started jerking and running rough. There was no warning light illuminated. The contact stated that the vehicle lost motive and electrical power. The contact was unable to restart the vehicle. The vehicle was towed to an unknown dealer where the failure was diagnosed as engine failure with an internal coolant loss. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the warranty had expired. A case was opened with the manufacturer. The approximate failure mileage was 73,000.
CategoryStructure:body:door
DateJun 24, 2022
StateMI
Description
The contact owns a 2018 ford escape. The contact stated that on the passenger side door the door panel where you could rest your arm had begun to go inwards. The contact took the vehicle to the dealer who stated it may be caused by wear and tear, however, they were not able to find an exact cause. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 26,000.
CategoryEngine
DateJun 22, 2022
StateIL
Description
Inquiring about recall of ford 1. 5 ecoboost engine and requesting information about consumers with 2013-2019 ford escapes why they have not been informed and are treated differently than the 2020-2022 owners. The consumer stated there was a flaw in the short block engine which allowed coolant to leak and interfere with the engine. The manufacturer covered the repair cost.
CategoryPower Train
DateJun 18, 2022
StateTX
Description
Ford not responding in a timely manner to repair safety issue concerning 2018 ford escape. June 10,2022 recall no repair until october-december 2022. I must park car for 4-6 months due to safety concern. I now have no transportation to and from work.
CategoryPower Train:automatic Transmission
DateJun 16, 2022
StateGA
Description
The contact owns a 2018 ford escape. The contact stated while driving 15 mph, the vehicle made abnormal sounds while shifting gear. There was no warning light illuminated. The contact stated that the vehicle independently shifted to neutral and the vehicle decelerated. The vehicle was towed to the dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 72,966.
CategoryEngine
DateJun 15, 2022
StateVA
Description
Long block failure. Car available until june 27th for inspection. Car could have stopped operating on interstate. Confirmed by dealer. Not inspected by manufacturer. Warning light on first inspection by dealer who could not find anything wrong. Second warning two weeks later on the 20th of may. Car shudders and stutters on starting and stopping. Told it was safe to drive by dealer until parts can be obtained. Car worse and not drivable for almost 2 months.
CategoryEngine, Power Train
DateJun 15, 2022
StateNC
Description
Vehicle shakes on acceleration after a complete stop. Not only does it shake, but it is very slow to accelerate, and has put me in a bind during 5 o'clock traffic. The dealership currently has my car as it is still under warranty. The issue started a few weeks ago, and hasn't gone away.
CategoryService Brakes
DateJun 15, 2022
StateVA
Description
Car with 32000 miles has brakes and rotors worn out and need replacing the same week that long block needs replacing. Is this low quality materials? Confirmed by dealer.
CategoryEngine
DateJun 14, 2022
StateIL
Description
The engine light was on and would then go off. For example it was on in late december went off and was not on again until the middle of may. Ford dealer did a pressure test on june 9, 2022 and said coolant was leaking into one of the cylinder in the engine block. I was provided with technical service bulletin 22-2229. I was quoted a repair price of between ,000 and ,000. The 2018 escape is 4 years old and has almost 78000 miles. I contacted ford motors monday, june 13 and the representative worked with the dealer and I am going to pay text="Who are we? We are Lemberg Law, a Consumer Law Firm" smalltext="Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today!  There is no charge unless we win." img="balance" color="green",448. 28, the remainder is being paid by ford corporate and the dealer. My repair is schedule june 27, 2022. I have seen many instances on line of this same issue. One even suggested it's a design problem. I hope you look into thus issue. Even though there wasn't a safety issue in my circumstance, who kniws what might happen. I think there should be a recall and all costs should be paid by ford. I would like to remain anonymous.
CategoryWheels
DateJun 14, 2022
StateFL
Description
Lugnuts are aluminum and expand in the heat of florida. It is impossible without pounding a lug nut wrench on the lugnut to get said lugnut off of the wheel.
CategoryEngine
DateJun 10, 2022
StateMI
Description
The contact owns a 2018 ford escape. The contact stated that her husband was driving at an undisclosed speed and attempting to pass another vehicle, the accelerator pedal was depressed and he saw smoke coming from the rear of the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 52,550.
CategoryElectrical System, Engine, Unknown Or Other
DateJun 08, 2022
StateGA
Description
Hello, I am submitting a formal complaint on my 2018 ford escape. History: it is a lease plan vehicle that was assigned to me with 11,000 miles on it in 2018 it has a been maintained per the manufacturer schedule through the lease plan app purchased the vehicle in may 2021 thru my companies purchase program, I have only had the car for 9 months and it is now inoperable it is a primary vehicle for work for a family member situation error alert appeared on the console for engine took the car to firestone initially as they had done all the maintenance work previously they were unable to look at the car and gave me a time of 5-7 days took it to tires plus, they said they could look at it the next day which was a sunday I had not heard back from anyone at tires plus, so I called, they recording indicated that they were closed. I drove up there and mathew the manager said that the mechanics had not shown up for work, it was mother's day. Received call that the car needed 1 coil and spark plugs approved the work the told me to come pick up car, they were still working on it when I arrived and I stood around for 45 minutes waiting when the technician test drove the vehicle it started backfiring again, diagnosis was a cracked spark plug and another coil. Waited another day for it to be completed picked up the car to drove fine for two days then more engine error codes, overheating codes and the car went into “limp mode” the technicians allowed me to drive the vehicle and did not dive deeper into the codes to determine the root cause of why the car was showing all these engine codes not until I brought it back 2-3 days later and explained that there was white smoke coming out of the tailpipes that the technician said these ecoboost engines have a known issue with the computer dumping coolant into the cylinders. This cause the head gasket to blow. When I called ford, they said there was not a recall for this vin number even though the error codes and
CategoryEngine, Power Train, Unknown Or Other
DateJun 08, 2022
StateIN
Description
Vehicle shakes badly after100/200 miles at speeds of 60 -70 miles hour
CategoryEngine And Engine Cooling:cooling System
DateJun 08, 2022
StateNY
Description
The contact owns a 2018 ford escape. The contact stated while driving approximately 35 mph, the check engine warning light illuminated. The contact took the vehicle to the local mechanic which diagnosed a failure with the ignition coil and spark plugs. The mechanic replaced both the coils and spark plugs; however, the failure continued. The vehicle was then towed to the dealer which diagnosed a failure with coolant leakage into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 77,000
CategoryEngine, Unknown Or Other
DateJun 05, 2022
StateTX
Description
Our ford escape had a coolant leak causing misfires. After searching online, we see that this is a known problem that ford hasn't addressed. The repair costs are high and it isn't right that ford hasn't issued a recall.
CategorySteering
DateJun 03, 2022
StateTX
Description
The contact owns a 2018 ford escape. The contact stated while driving approximately 40 mph, the vehicle lost power steering assist and the steering wheel became firm. The power steering assist warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 56,000.
CategoryEngine
DateMay 22, 2022
StateAR
Description
I noticed the battery light was on and would not go off so we took suv to the local ford dealership. They said that instead of battery light that was on, it was the check engine light, and that the reservoir was out of coolant, so they wanted to keep the vehicle overnight to run a pressure check on it to see if and from where coolant could be leaking. This shocked both me and my husband b/c the temperature guage is something that we always check as soon as we start the car, and even while we are driving, and at no time did that guage go toward the h to indicate it was running hot. The next day, we were told by the dealership that there was a crack in the cylinder wall and an engine replacement was recommended by the dealership. We are currently waiting for an adjuster with the company in charge of our extended warranty to see the vehicle and meet with the dealership to discuss cost and how many days this will leave us without a vehicle. Like I stated before, at no time did the temperature gauge ever get near the h to alert us that there was something wrong. This is a safety hazard not only b/c the temperature guage failed to do its job, but had I not noticed a warning light, albeit the wrong warning light, the engine could've seized up on us while out driving to work or running errands and would've caused a bad accident.
CategoryEngine And Engine Cooling
DateMay 18, 2022
StateVA
Description
The contact owns a 2018 ford escape. The contact stated that upon starting the vehicle and attempting to reverse, the vehicle started to misfire. The check engine warning light was illuminated and the message "engine fault, service now" was displayed. The contact turned off the vehicle, refilled the coolant reservoir, and was able to drive to an independent mechanic, who diagnosed that coolant was leaking onto the engine cylinders. The vehicle was not repaired. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the nhtsa. The failure mileage was approximately 109,000. The vin was not available.
CategoryEngine
DateMay 14, 2022
StateKY
Description
The motor is faulty on the vehicle. Took to dealer for smoking problem which it has had for a while, the confirmed that cylinder is leaking coolant due to most likely small crack. They noted only fix is engine replacement and that this is very common problem on these vehicle/engine configuration. Communicated with ford but they were only willing to pay for portion of labor, which still puts bill over k-k. Not money we have and don't have money to replace car. With engine cylinder leaking fear is that motor could go at anytime creating safety issue. Not just safety from car suddenly stalling on road, but also fire hazard from over heating. I know there is class action suit on this, but did want to register complaint.
CategoryEngine
DateMay 11, 2022
StateMI
Description
The contact owns a 2018 ford escape. The contact stated while driving 35 mph, the check engine warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.
CategoryFirerelated
DateMay 09, 2022
StateIL
Description
The contact owned a 2018 ford escape. The contact stated that while the vehicle was parked at the residence, the neighbor told the contact that her vehicle was on fire. The fire was coming from under the hood the fire department came to extinguish the fire. A fire report was filed. The cause of the fire was electrical the vehicle was towed to an independent mechanic. The vehicle was deemed a total loss. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
CategoryEngine
DateMay 03, 2022
StateOH
Description
One morning, we went to start the car and the check engine light came on. There was a slight burnt smell and a rumbling. We took it to ford and got the famous coolant leak explanation. 4000 miles outside of the warranty. We are so disappointed that we are going to have to replace the entire engine on practically a new car.
CategoryEngine
DateApr 29, 2022
StateWA
Description
2018 ford escape suv 1. 5l ecoboost. Drove 150 from home with no issues. Stopped for about 30 minutes, attempted to resume drive of another 50 miles, but within the first 2 miles all of a sudden warning light came on "high engine temperature stop safely". I checked the coolant and with no advance warning the coolant was completely gone. I was able to get some coolant and get to a safe location. There are no leaks as the reservoir has stayed full. The temperature gage is still at the highest range even after sitting for days, vehicle not operatable. Suv has 90k miles, I have an extended warranty. Almost 2 weeks later I still can't get help from the ford dealerships local where the suv broke down or the location where I purchased it at. Ford customer service hasn't been able to rectify anything as well. I was stranded for almost a week before I could get back home. These are unsafe vehicles that desperately needs a recall. I hope it doesn't come down to someone dying before a recall is put into place. Hold ford accountable, it's a 0 billion company they can do better than this! I think this is complaint #98 about engine issues most just like mine. I don't feel safe in this vehicle that may catch on fire as I'm driving on the freeway.
CategoryEngine
DateApr 29, 2022
StatePA
Description
Vehicle ran fine and no indicator lights on when I went to work on 4/21/2022 a. M. When I left work the same day the car started fine but was shaking. When I started driving there was a loss of power and the check engine light came on, the shake and power issue smoothed out as I was driving home. I quit driving it at that point. Took it to a garage a few days later, the car was shaking again and had lost a lot of power. The garage is very close to my house so I drove it there. They told me that the head gasket had blown and was leaking coolant into the engine and that I was probably going to need a new engine. Had to have it towed back to my house because it won't hold coolant. Verified with another garage that I do indeed need a new engine, the head gasket itself can't just be replaced. It is currently at my house while I work with the garage on the replacement engine.
CategoryEngine, Power Train
DateApr 15, 2022
StateMO
Description
Have a 1. 5 engine and antifreeze leak into spark plugs.
CategoryEngine
DateApr 14, 2022
StateMI
Description
Engine coolant leaking into motor - complete engine rebuild must be completed awd transmission also not working - complete rebuild needed.
CategoryEngine
DateApr 08, 2022
StatePA
Description
The contact owns a 2018 ford escape. The contact stated that while driving at an undisclosed speed, there was a knocking sound coming from the vehicle, and the vehicle jerked. The contact thought the vehicle had a flat tire, but upon inspection, the contact's husband noticed that the engine guard on the front passenger's side had detached, causing it to hit the passenger's side front tire while driving. The contact's husband reattached the engine guard; however, the failure recurred with the front driver's side engine guard detaching. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.
CategoryUnknown Or Other
DateApr 06, 2022
StateMI
Description
2018 ford escape sel blue in color. I bought this vehicle when it was 2 years old. The vehicle has had no accidents or major repairs needed. Paint started flaking away around the windshield. The driver's side pillar and passenger side upper corner. The spots started out about the size of quarters and over the course of two days have gotten much larger about the size of a baseball. Took the vehicle to the collision center of the same dealer I bought it from. The estimate to fix it ,005. 48. Absolutely unbelievable.
CategoryEngine
DateApr 04, 2022
StateOH
Description
The defects that cause coolant to leak into the engine cylinders, causing significant damage and, in some cases, complete engine failure. I have an invoice of over 2100. 00 that did not repair the damage. My mechanic spoke to ford dealership and they said they were aware of the problem and explained the issue to him. He sent me several estimates and so did ford stating I need a new engine that would cost and estimated amount of 00-,000. 00. After the engine light came on. Everytime I took it to get fixed, "cylinders" the engive light would go out temporarily and then I went to pull out of my home and was almost hit because my car would not go. It just kept stuttering. (best way I can describe it) my son and I were cussed out by the woman thinking I just purposely stopped in the middle of the road. There are several class action lawsuits against ford over this matter since 2020. I called them and they refused to help me but told me to get another estimate from a ford delearship that would cost me an additional 500 plus. I am a single mom and owe almost 16,000. 00 on this and cannot afford to get a new engine. My heart breaks that I a cannot travel to see my elderly parents and grandparents. In order to drive around town, I have to put several bottles of coolant in it a week. While my car was in the shop my son missed the bus and had to walk home 3 mile in the winter months. I hope that you can help us.
CategoryEngine
DateApr 02, 2022
StateIL
Description
I drove 2 minutes down the road and my dashboard told me "autostart is disabled turn off the car and restart the car". After pulling over on the side of the road cause my car had to die while I was driving. I tried to restart my car and nothing working it was cranking but wouldn't start. I had to get my car towed to my local shop. My mechanic is saying there is zero compression and my engine is blown, my engine has a little over 60k. I get oil changes every time it is needed. My coolant is leaking but shows no trace of where the coolant is going. Please help!
CategoryEngine And Engine Cooling
DateMar 31, 2022
StateNJ
Description
The engine of my 2018 ford escape failed while driving, indicating it was overheating and to pull over and turn off the vehicle immediately. I could feel a loss of response of the engine while I was driving accompanied by shuddering and an odd noise. This happened within 3 minutes of leaving my house on a cold day, traveling about 1/4 mile. Fortunately, I was on a back road with a low speed limit and could pull over to the shoulder safely. However, had this been on a highway I may have had major safety issues with loss of acceleration and ability to safely move my vehicle to the side of the road. The problem was confirmed by an independent auto shop as well as the dealership by inspection where antifreeze was found to leak into the engine block and cause engine failure. This was noted as a service bulletin by the dealer, but never as a recall nor was it shared with car owners. My vehicle has only ~43000 miles on it. The check engine light to my vehicle turned on a few weeks prior to the engine failure. A diagnostic check by a service provider indicated a cylinder misfire caused by worn out spark plugs or ignition coils and repair was not urgent. This was also 1 week after I had my car inspected by the dealer for a tune up, oil change, and general check where I was told everything looked normal. The check engine light went off for periods of time before coming back on and there was a slightly rougher idle to the vehicle, but no obvious warning signs indicating engine contamination with antifreeze and imminent failure. I was told a compression test of the engine could have helped spot the problem before engine failure, but this was not confirmed by the car dealer.
CategoryService Brakes, Hydraulic:foundation Components:master Cylinder
DateMar 25, 2022
StateNJ
Description
The contact owns a 2018 ford escape. The contact stated while driving approximately 30 mph and attempting to depress the brake pedal, the pedal went to the floorboard. The coasted to the side of the road while pumping the brake pedal until the vehicle came to a stop. The vehicle was then driven to the local dealer and diagnosed with a faulty brake master cylinder. The vehicle was repaired. The contact was concerned about having to pay out of pocket for the repair. The manufacturer was contacted and notified of the failure; and referred the contact to the nhtsa for assistance. The approximate failure mileage was 23,000.
CategoryEngine
DateMar 23, 2022
StateMD
Description
Engine requires replacement. Vehicle is presently located at century ford in mount airy, md. The vehicle is scheduled to be picked up and repalced by element fleet. The engine cost replacement was estimated at . 500. 00. The vehicle slowed down severely, loss of horsepower on major 70 mph highway near hagerstown, md. I was driving normally when the vehicle slowed and the enigine light was flashing on and off most of the 30 minute drive to the local repair shop. I was concerned about my safety from all traffic especially tractor trailers. I thought the vehicle might completely shut off. I was then instructed by the company element fleet management to take the vehicle to a ford dealer. The local repair shop said the vehicle needed the engine replaced. The ford dealer also said the engine needed replacement. The mileage was 87, 376. Regular maintenance and proper driving was applied at all times. I received the vehicle with about 61,000 miles from another co-worker in may 2021.
CategoryLatches/locks/linkages:tailgate:latch
DateMar 17, 2022
StateMI
Description
The contact owns a 2018 ford escape. The contact stated that after arriving to her destination and attempting to open the liftgate, the contact was unable to open the tailgate. There was no warning light illuminated. Additionally, the contact stated that the auto start/stop feature did not have a fail-safe feature which prevented the tailgate from operating as designed. The vehicle was not diagnosed or repaired. Neither the manufacturer nor the dealer was notified of the failure. The approximate failure mileage was 12,830.
CategoryEngine
DateMar 15, 2022
StateCA
Description
Started sputtering. Engine light popped on. Sputtering. Stalling. Heating up upon diagnoses. Coolant leaked onto engine.
CategoryEngine
DateFeb 25, 2022
StateNY
Description
The contact owns a 2018 ford escape. The contact stated that while operating the vehicle, the engine overheated, causing the vehicle to stall. The vehicle was towed to the local dealer who diagnosed that the engine head gasket failed and the engine short block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 75,683.
CategorySteering
DateFeb 23, 2022
StateOR
Description
Driving home after leaving car at my daughter's house. Very cold last night and it was left outside. Steering was a bit tight on the ride home. Then a light came on the dash... And the steering virtually locked up. Extremely hard to turn or maneuver. I am 6'3" and 260lbs.. And had this been my wife driving who knows what would happened. Put it in garage this morning. Went out about 15 minutes ago... No change. Big red sign on the dash instrument panel reading "steering loss. Stop safely". Major safety issue had some else been driving.
CategoryUnknown Or Other
DateFeb 06, 2022
StateNJ
Description
Door would not unlock when hand is placed on door handle with key fob nearby. Had to use keypad on door. Happens intermittently also horn beeps by itself driver seat memory wasn't automatically activated all intermittently
CategoryEngine
DateJan 25, 2022
StateNJ
Description
The contact owns a 2018 ford escape. The contact stated that the vehicle failed to start. The check engine warning light and the oil warning light were illuminated. The vehicle was towed to an independent mechanic who was unable to diagnose the vehicle and referred the contact the dealer. The vehicle was towed to the dealer who diagnosed that the engine short block needed to be replaced. The dealer also advised the contact that she would be responsible for the cost of the repair since the vin was not included in an unknown technical service bulletin. The manufacturer was notified of the failure and a case was opened. The manufacturer also referred the contact to nhtsa for assistance. The vehicle was not repaired. The failure mileage was approximately 80,000.
CategoryEngine
DateJan 20, 2022
StateGA
Description
I have a 2018 ford escape purchased brand new off the lot.. Now less than 3 years and 66000 miles later my check engine light comes on.. I took my car to a trusted mechanic who advised of a bad spark plug. A day after the repair, driving less 15 miles the check engine light came back on. After further inspection the mechanic advised I should take it to the ford dealership. The diagnosis at the ford dealership showed a blown head gasket and that I would need to replace the entire engine. The ford service agent said the damage was caused by coolant leaking into the oil. He said the cost of the repair is estimated at 000 (which is more than I owe on the car). With so many similar issues this is definitely a defect of the engine in the escape. This issue should be immediately investigated, recalled, and repaired by ford as it is clearly not a consumer caused issue. I'm sharing a pic of the spark plug that has been corroded due to the coolant leaking into the oil which has destroyed my engine. Please help us!
CategoryEngine
DateJan 13, 2022
StateNY
Description
The contact owns a 2018 ford escape. The contact stated that while driving approximately 60 mph, the coolant was mixing with the oil. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 15,000. Consumer stated vehicle was serviced and repaired on december 2, 2021. Levittown ford replaced the engine due to the coolant mixing with the oil.
CategoryPower Train, Seats, Unknown Or Other
DateJan 07, 2022
StateAR
Description
Have taken my 2018 escape s several times to dealership where purchased for whirling winning noise from front end of vehicle and mechanic claimed could not hear noise now have clicking sound happening and expressing loose cv axel. . Headlights have started to peel dealership shop staff claimed could not see damage or p r peeling. And front drivers seat lower upper back makes a popping sound and gives with any pressure to area. Dealership claims can not feel or hear.
CategoryWheels
DateJan 07, 2022
StateMI
Description
Had vehicle at the dealership for standard oil change and tire rotation. Service member included a note that says "replace 12 swollen lug nuts next visit." this seems like a dangerous situation to me and ford motor dealer should have automatically replaced them.
CategoryEngine
DateDec 30, 2021
StatePA
Description
2018 ford escape engine with just 22,000 miles on it needs to be completely replaced for leaking coolant. Was told it could have given up on me at any moment while driving.
CategoryService Brakes
DateDec 29, 2021
StateMA
Description
3 different times when I put on the brakes, they just went all the way to the floor without stopping. This happened in a parking lot, exiting my driveway and going down a hill. All 3 times I had just started the car & was only going 5 miles per hour. These incidents occurred randomly, not on the same week.
CategoryEngine
DateDec 15, 2021
StateNY
Description
My 2018 ford escape has a blown engine. My check engine light came on and I brought the car to the dealer. The service rep advised me I need an appointment to have the car checked. I advised him that the check engine light came on and it might be a serious problem and I'm not driving the car. Ford took the car 14 days ago I'm awaiting an answer on the status. The engine was blown due to oil mixing with coolant through the cylinder. A quick google check of the 2018 ford escape has many complaints similar to mine. I called fords main office inquired if there was any recalls or any problems and they told me there was no recalls and no problems. This is a serious problem if somebody disregards the check engine light and the motor ceased they could be a rear end collision. I observed on car websites that people have complained of the similar problems and ford does nothing about it. How can these dealers get away with not advising owners of possible serious the physical injury or death caused by defective parts that they are well aware of? I believe this needs checking into further by governmental agencies and force ford to repair the engines and extend the warranties on those bad motors they're aware of. My brother drives a ford escape at work the car has three engines in it and it only has 48,000 miles. The same problem with my car happened with all three of those of the motors. It's a shame ford could get away with us. Ford is repairing the car right now after me insisting to them that I wasn't leaving with the check engine light on. When the service manager advised me the motor was shot he also told me my free oil changes would not be honored any longer although I have it in writing. These dealers get away with it because they know you're not gonna go to arbitration over a couple oil changes but they get away with it. The problem with the 1. 5 eco-boost ford motor should immediately be recalled and repaired the warranty. Extended sincerely yours, [xxx] information redacted pursuant to the freedom of information
CategorySuspension
DateDec 15, 2021
StateAR
Description
The contact owns a 2018 ford escape. The contact stated that while driving at 55 mph, the vehicle felt like it had a flat tire or low tire pressure. Upon inspection, the contact noticed the rear passenger's side strut had detached and was sticking up inside of the trunk. The vehicle was taken to three independent mechanics and diagnosed that the rear passenger's side strut was faulty, or the vehicle might have been previously totaled in a collision. The vehicle was not repaired. The dealer was made aware of the failure and informed the contact that there was no recall associated with the vin and that the vehicle was out of warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
CategoryFuel/propulsion System, Unknown Or Other
DateDec 01, 2021
StateTX
Description
Unknown the vehicle is only three years old is kept up with on a regular basis with the maintenance and is now having issues with a leaking evap system which has been an ongoing issue with a lot of ford vehicles. I was notified by a mechanic that inspected my vehicle that the vehicle is not safe to drive and is like a ticking time bomb.
CategoryUnknown Or Other
DateNov 25, 2021
StateMO
Description
I was stopped for an accident on i70 e in st louis county. While stopped a 2015 mazda hit me in the rear. He hit me so hard that the the seat broke and I went all the way back to the back seat. He then pushed me into the stopped tahoe in front of me. I went forward and hit the steering wheel. None of the airbags deployed. Component malfunction would be air bag system and seat. I feel that if I had one of my grand kids in the back they may have been crushed. As far as I know the problem has not been confirmed by anyone. The car was checked by insurance company and totaled. There were no warnings or warning lamps. I have pictures that can be emailed or texted, I can't get them in here.
CategoryPower Train
DateNov 18, 2021
StateNY
Description
The contact owns a 2018 ford escape. The contact stated that while driving at 15 mph, the vehicle jerked and revved loudly, then lost motive power. The vehicle was towed to the dealer. The dealer diagnosed that the transmission fluid pump was faulty, causing the transmission failure. The transmission fluid pump needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made are of the failure and referred the contact to file a complaint with nhtsa. The failure mileage was 114,000.
CategoryTires:sidewall, Tires:tread/belt
DateNov 15, 2021
StateGA
Description
A set of four (4) tires were purchased on 09/07/2021. The cars mileage was 30,389 at time of purchase. On 11/09/2021, I discovered two dollar size bulges on the sidewall outside of the front passenger tire. These bulges were protruding about 3/4 of an inch. I reported the defect to firestone and on 11/15/21, the tire was replaced and remaining three were examined with no defects found. The mileage on the car when defect was found was 33,558. My concern is that if I had not discovered this defect, a possible front tire "blow-out" may have occurred and because my vehicle is an suv, a "rollover" at highway speeds if likely. I am reporting this in the event that firestone fails to make proper reports & notifications.
CategoryWheels
DateNov 11, 2021
StateMI
Description
Lug nuts swelled and were replaced at my expense by a ford dealership. There were no warning messages. Problem found at routine tire rotation.
CategoryEngine
DateNov 01, 2021
StateMI
Description
There is coolant going into our spark plug coils. We filled up the coolant, because the engine light came on and the temperature went directly to hot after a 7 minute drive. Checked the coolant, it was very low. Filled it up to the max mark - had a mechanic look at it today and now as soon as you start it, you can hear the 1st and 2nd spark plug misfiring. The exhaust has a smell that you can detect coolant. There is coolant pooling in the coils.
CategoryWheels
DateOct 15, 2021
StateIL
Description
Got a flat tire. The lug wrench that came with the vehicle was too small. I tried a lug wrench that had four sizes. Three were too small and one was too big. I had to call a tow. The driver had a lot of tools and tried to change the tire. He wasn't able to, so I had to get it to a tire shop. When I called in advance, they asked if it was a ford. They informed me that there was a defect with their lug nuts that causes moisture and dirt to get in between two layers and the result is swelling. I had them replace all twenty lug nuts. A simple 5 minute tire change turned into a 4 hour ordeal and added expense.
CategoryEngine
DateSep 30, 2021
StateID
Description
P0302 code is showing that coolant is leaking into the engine through cylinder 2. Dealer looked at our vehicle and we will need a completely new engine. Regular maintenance has been done on this vehicle.
CategoryEngine, Engine And Engine Cooling:cooling System
DateSep 27, 2021
StateWI
Description
The contact owns a 2018 ford escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that there was a coolant leak and an engine replacement was needed. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was 61,000
CategoryEngine And Engine Cooling:cooling System
DateSep 27, 2021
StateVA
Description
The dealer has determined that engine coolant is leaking into the motor. This is a 2018 model with 24,500 miles. I understand that a number of ford vehicles with the same engine design have been recalled because this is a safety issue, and I am afraid to drive the vehicle.
CategoryEngine
DateSep 17, 2021
StateMD
Description
Approximately one week ago, our car began running rough and the check engine light came on. We took it to one independent service center who ran a diagnostic check that showed a cylinder 4 misfire. We took it to a separate isc who performed a more robust diagnostic per the ford outlined tsb 19-2346 and found coolant in cylinder 4 as well as loss of pressure in cooling system. Mileage of the vehicle is 25,398 miles and the vehicle is covered under ford powertrain warranty; however, ford customer service refused to support the diagnosis of the two separate iscs. They informed us that they would only accept a diagnosis from a ford dealership, but no appointments with dealerships were available in the near future. Upon further investigation, we discovered that this is a common and known issue for at least 5 separate models of ford vehicles since 2015 and requires an entire replacement of the long block engine assembly. Despite that, ford advised us they would be unable to help us without a dealer diagnostic whenever that became available. So while waiting for this supposed service to determine an already known issue in a month, my family must risk their lives with an engine that has coolant leaking into it if we want to be able to function outside of our home. Ford motor company is risking the lives of thousands with these engines, but since there is no recall we are left with no support. The iscs and our other warranty companies cannot help due to the existing ford powertrain warranty, but ford refuses to acknowledge the issue.
CategoryElectrical System
DateSep 14, 2021
StateOH
Description
While on the interstate, engine suddenly cut out. I was coasting and nothing else on the highway during rush hour. I got an alert the "auto start/ stop shift to park, then restart the engine" I pulled over and the engine would not restart.
CategoryEngine
DateSep 12, 2021
StateTX
Description
My daughter was driving the car approx 40 mph on a busy road. Warning notification: "transmission, put in park". She slowed down then the car stalls. Eventually turned the car off then restarted the car and it seemed to reset and drive ok again. Taking car into dealership tomorrow. 49k miles on the car and in good working order.... Other than this.
CategorySuspension
DateSep 11, 2021
StateNH
Description
Was given inspection sheet on car after brought into auto fair ford for oil change and they were suppose to do a front end alignment. Person came to me hand paper work work to me and said I was all set. Left to go on a trip with car and did not look at paper work until a week later. On from it talked about replacing rear trailing arm bushings and dog bone control arms the car only has about 39,000 miles on it. In look up on sites had noticed on past escapes that they had a recall on this same items. My car is a 2018 ford escape. First of all the ford place I brought the car to should have told me about the problem right away verbally. The trailing arm needs to be looked at on these cars
CategoryEngine
DateAug 24, 2021
StateCA
Description
Greetings, thank you for taking the time to read my email. I am without transportation. I started experiencing engine coolant fluid leaking into my cylinder side lenders on may 18, 2021. I had the cylinder repaired. Since that date my car continued to overheat. I took my car to approximately 4 mechanics and I was told they did not see any leaks. The four different mechanics could find anything wrong with my car. Due to financial challenges during this pandemic my mother moved in with my two children and myself. We have experienced some challenges however I continued to pay my car payment on time. My car continued to overheat so I only used it to for necessities. I did a lot of research on my car attempting to determine what was going on and eventually on july 2, 2021, I found out my 2018 ford escape had been recalled and there was a big class action lawsuit that had been filed against ford motor company over its ecoboost engine taken in cars produced from 2013 to 2019 it alleges engine coolant is leaking into cylinders this is in addition to an arkansas lawsuit already filed that includes both owners and lessees of both ford and lincoln cars and trucks with ecoboost engines and alleges the defects results in the engine tendency to overheat cell and catch on fire second period. I was told I was not the original owner and I missed the cut off date.
CategoryBack Over Prevention
DateAug 12, 2021
StateIL
Description
2018 ford escape se 4wd with only 15,000 miles experienced a apim failure resulting in a

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,000+ repair -- only two months outside of 3yr/30,000 mile warranty. Screen went black resulting in radio, navigation, rear view camera and other controls being inoperable. Ford dealer diagnoses apim failure and recommended replacement. No other solution presented or consideration paid to the relative low-mileage. I have read about other apim failures and subsequent recalls and would recommend investigating. Thank you.
CategoryService Brakes
DateAug 04, 2021
StateNC
Description
The contact owns a 2018 ford escape. The contact stated while approaching an intersection and attempting to depress the brake pedal, the brake pedal extended to the floor and failed to stop in a reasonable amount of time. There was no warning light illuminated. The contact also stated that there was an abnormal sound while the vehicle was idling back to her residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 19,000.
CategoryEngine
DateJul 29, 2021
StateNC
Description
When I start my car it blows smoke from the exhaust. I took it to a repair shop and the gave me a tsb on the problem. I have learned since that this is a common issue but is not deemed a recall. This issue is definitely a safety issue and I need ford to repair my car at no cost to me. If my engine blows in traffic this could lead to serious injury or death to me or to others. It is a 19-2375 bulletin.
CategoryEngine
DateJul 28, 2021
StateNY
Description
My 2018 ford escape titanium 2. 0l ecoboost motor needs a complete replacement due to a manufacturer defect. The car presented with an engine misfire code of p0303 on july 2, 2021 and again on july 8, 2021. Upon inspection of the engine from ford, it was determined that there was coolant leaking into the cylinder bores resulting in needing a complete engine replacement. I was informed that the more the vehicle is driven the more it would put the driver and passengers at risk because eventually the motor would seize while driving. Ford has refused to take responsibility in repairing this manufacturer defect which puts me and any passengers at risk of bodily harm.
CategorySteering, Suspension, Unknown Or Other
DateJul 06, 2021
StateWA
Description
You may want to investigate this. I own a 2018 ford escape which I purchased new. Two week ago the left rear passenger window was broken out. As I was in idaho at the time, and had to drive back to washington state, I drove the car down the highway at 55 mph with the sunroof open and all other windows closed. No problem. I then closed the sunroof and the car shook violently to the point I thought the back door might be ripped off. We seldom open the back windows so I never experienced this before but it could cause an accident.
CategoryEngine
DateJun 18, 2021
StateMN
Description
Engine coolant is leaking into my cylinder due to leaky cylinder head seal and issues with the engine block. Engine is at risk to overheat, fail, and catch on fire. This damage is the result of a known issue that ford has filed an fsa for. I was never notified of the fsa and now the damage is done.
CategoryUnknown Or Other
DateJun 01, 2021
StateFL
Description
Black mold on my cabin air filter. There appears to be a design defect with my 2018 escape (4 cyl) that does not allow the ac condenser to properly drain. This causes the cabin air filter to become water logged, which leads to the growth of black mold, which leads to the black mold being released into the cabin. Black mold in the cabin is definitely a safety issue. Each time I bring the problem to the local dealer they say all they can do is charge me another to replace the cabin air filter.
CategoryEngine
DateMay 22, 2021
StateAR
Description
Vehicle accelerated uncontrollably, cruise control was never turned on, brakes had to be applied, otherwise car would continue to accelerate uncontrollably. Finally came to safe place to park, put vehicle transmission in park, engine rpms revved to 7000 rpms. Engine was immediately turned off. There was never anything caught on accelerator.
CategoryEngine
DateMay 21, 2021
StateWV
Description
Coolant fluid leaking into #3 cylinder
CategoryEngine
DateMay 12, 2021
StateNJ
Description
On 04/28/2021 my remote start on my 2018 ford escape titanium 2. 0l, with only 21,833 miles on it, did not work and did not start my vehicle. I got in, started my vehicle using the push button start, at which point my vehicle began to shake and the check engine light came on with no other information. The ford pass app indicated 'malfunction indicator lamp-regulatory' with no other details. I immediately called my local dealer, bell ford but they could not get me in for service until mid-june. I then called the dealer where I bought my car, fullerton ford and got an appointment for today 05/12/21. I brought my vehicle in this morning and after 20-30 minutes my service advisor came to me and said the coolant was leaking into the engine and that the engine needs to be completely replaced. They provided me with a loaner car and told me they will contact me when the new engine is installed, which could take longer than a week.
CategoryService Brakes
DateMay 06, 2021
StateNY
Description
I put in a complaint #11414950 and have not received a response. Please update me.
CategoryEngine
DateMay 05, 2021
StateTX
Description
Vehicle had engine replaced january 2020 for engine failure. April 2021 received message stating engine fault, brought to the dealership and was told coolant was leaking, not related to the engine replacement and repairs would be 00
CategoryPower Train
DateMay 05, 2021
StateWV
Description
2018 ford escape. Consumer writes regarding issue with transmission. *ld the consumer stated the vehicle was taken to a dealer (massey ford) who advised the vehicle coded p2701 and would need to replace the transmission. The consumer received a second opinion (kent parsons ford) stating the spark plugs needed to be replaced. The spark was replaced. The consumer was informed the next day the transmission went out. The consumer traded the vehicle into massey ford. Kent parsons ford was reluctant to release the vehicle as the bill was not paid for the spark plug repair. The manufacturer was notified but, did not offer any assistance. *js
CategoryService Brakes
DateMay 03, 2021
StateNY
Description
I have a 2018 ford escape with 13,967 miles . Brought it in for an oil change and was told my rear brakes and rotors were totally bad. Had it serviced last year and only traveled 7,000 miles. I want to know if there has been a problem reported about these rear brakes. As every mechanic I've talked to can't believe this could happen. I talked to the national highway traffic safety administration and he said to ask if this has been reported to you.
CategoryEngine
DateApr 30, 2021
StateMD
Description
Tl* the contact owns a 2018 ford escape. The contact stated upon starting the vehicle, the vehicle would shudder with the check engine warning light illuminated. The vehicle was taken to waldorf ford, inc. (2440 crain hwy, waldorf, md 20601) where it was diagnosed with coolant leaking into the engine. The contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and stated that she would receive a callback. The failure mileage was approximately 83,344.
CategorySuspension, Wheels
DateApr 23, 2021
StateMI
Description
Wheel bearing failure
CategoryEngine
DateApr 19, 2021
StateIN
Description
Coolant leaked into the engine. Took 2018 ford escape se 4x4 to dealership and was told an engine block and other parts need to be replaced. Only had 34,500 miles.
CategoryService Brakes, Steering, Unknown Or Other
DateApr 18, 2021
StateCA
Description
Coming down the freeway in nevada, it began to feel like we ran over something in the road over and over. There was a shaking in the steering/wheels so felt like it keep hitting bumps in the road. It progressively got worse. We finally realized that it may be the traction control system. When it was turned off, it began to correct. But it turned itself back on by itself.
CategoryEngine
DateMar 29, 2021
StateIN
Description
June 2018 purchased brand new from the local dealer. September 2019 brought to dealership for engine trouble. Engine needs to be replaced. Repeated calls - waiting on parts, you are next, waiting on engine from ford. Finally picked up on december 19, 2019 (3 months!). Towed to dealership on 12/20/19. Quick connect hose installed wrong. Spring 2020 towed again to dealership, not starting. Ground cable, october 2020 fly wheel needed to be replaced, again trouble getting the part. January 27, 2021 oxygen sensor, trouble getting the part. March 9, 2021 again back to dealership for engine trouble. Again, the engine needs to be replaced. Is 28,000miles the new acceptable standard for an engine to last? We are going on engine number three. Definitely an engine defect!
CategoryPower Train
DateMar 24, 2021
StatePA
Description
Transmission is going bad. The transmission started making noise and stuttering. It was stationary when it was first noticed. As soon as I turned the car on and switched gears the transmission started with a whirring noise. Took it to a garage and they told me it is the transmission pump. Which is a known issue with these vehicles.
CategoryPower Train
DateMar 14, 2021
StateNC
Description
My 2018 ford escape lost the transmission on 24/27 albemarle road. I was taking my son for doctors checkup. I was lucky there was so much traffic on my way. Someone could have hit our vehicle from the rear. I managed to pull off to the road. This would have costed our life's has someone hit us from the ream.
CategoryPower Train
DateMar 09, 2021
StateOH
Description
Driving with my daughter when my 2018 ford escape shook hard and transmission or warning light popped on. We swerved to the side of the road. I pushed it a block back to my house. I notified ford and they towed it to walt sweeney on glenway in cincinnati. Walt sweeney didn't want to give me a loaner car because their policy is to look at the vehicle before loaning one of theirs out. I went to enterprise rental where I would have to pay over 400. For a car for two days. I don't even have a ticket on record. I called ford and told them I bought the car new and have been the only owner. It has 47000 miles on it. There is no way the transmission went bad because if me. It is a closed unit. Ford said there was no way they could pay enterprise for a rental. The only would pay me back. I couldn't afford the rental car then and can't now. This policy is for the poorer person who can't afford a rental, so ford doesn't have to pay them back. I'm disgusted by ford taking advantage of people who need the most help. I called ford over and over and no matter who I talked to I was told too bad. I walked the half mile to sweeney and broke down crying. They were kind enough to do the right and legal thing when ford refused the bottom line is that ford sold a faulty new vehicle, it broke down and they refused to get me a rental car unless I had over 400. To rent the car. This doesn't include if it was more then 2 days. Sweeney, notified me that my car needs a total transmission overhaul and a torque converter replaced. So now they are offering a rental after I could have lost my job, but yet again it is 300 down and I have to wait for a part back. There are reports all over the internet about faulty transmissions in this year ford. I came afford a month of rental payments, let alone a week
CategoryElectrical System, Engine
DateMar 03, 2021
StateCA
Description
Coolent leakage into engine block.
CategoryEngine
DateMar 02, 2021
StateGA
Description
I purchased a new 2018 ford escape in 2018. On february 22, 2021, my escape, with only 32,264 miles, while driving at night, a dash indicator light came on, high temperature pull over immediately. I contacted jc. Lewis ford in savannah, ga and was told to have the car towed to their dealership, which is where I had purchased the car. Service department said it had no coolant and would need to keep the car until end of week, said they had no loaner cars available. Four days go by, no word, called service department, again told no coolant. My husband demanded a loaner due to the fact this is the second car they sold to us with known problems. We purchased a 2014 focus in 2014, engine problems in 2018 at 62,000 which ford denied our claim to cover the 00 repair so we ended up purchasing the escape. On monday, march 1,2021, jc lewis finally provided a loaner car and later that same day said the escape needs a new engine. I told the service department no warning lights had ever come on about low coolant and prior to having the car towed I ran a system check on the engine and it stated all systems normal which I took a photo. This vehicle should be recalled and I should not have to be concerned that the next engine they put in will do the same thing and will be at my expense since most likely the warranty will not be in effect. I've read many escape owners that had replacement engines failed also.
CategoryVisibility
DateFeb 17, 2021
StateMI
Description
Tl* the contact owns a 2018 ford escape. The contact stated that while parked, the rear window fractured from top to bottom and left to right. The rear window then shattered without impact near the liftgate. The contact stated that there were no signs of an impact to the window. The failure had occurred twice. The contact took the vehicle and had the glass replaced by a certified glass company through the insurance the first time the failure occurred. The second time the vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000.
CategoryVisibility/wiper
DateFeb 17, 2021
StateMI
Description
Complaint rear window shatter of 2018 ford escape: rear window glass shattered on liftgate panel door, (unknown reason) twice since bought from ford dealership, february 2020. Glass shattered on 11/28/20 (was replaced) and again, on 2/17/21. Car was parked and undisturbed in my drive way, both occurrences. Nothing around it or in it to possibly cause any shattering. There must be some sort of issue going on with the glass or interior cabin pressure to the glass of this model, ford defect?? Brand new window installed on 11/28/20, and 2 1/2 months later, same type of shatter to window, when closed my car door, heard the noise of glass shattering, most all of it all caved in and fell into the car in tiny pieces, just like the first occurrence.
CategoryVisibility/wiper
DateFeb 17, 2021
StateMI
Description
Complaint rear window shatter of 2018 ford escape: rear window glass shattered on liftgate panel door, (unknown reason) twice since bought from ford dealership, february 2020. Glass shattered on 11/28/20 (was replaced) and again, on 2/17/21. Car was parked and undisturbed in my drive way, both occurrences. Nothing around it or in it to possibly cause any shattering. There must be some sort of issue going on with the glass or interior cabin pressure to the glass of this model, ford defect possibly?? Brand new window installed on 11/28/20, and 2 1/2 months later, same type of shatter to window, when closed my car door, heard the noise of glass shattering, most all of it all caved in and fell into the car in tiny pieces, just like the first occurrence.
CategorySteering
DateFeb 14, 2021
StateOH
Description
Vehicle steering stiff and does not unlock after starting. Must work moving steering wheel force able to unlock to drive. Also makes noise when driving and turning the wheel. I thought it was a low battery taking/conserving power; however upon taking to ford dealership it was diagnosed that my rack and pinion needs replaced. My 2018 ford escape has approximately 46,000 miles and is out of warranty. The ford technician indicated this was an unusual repair due to they usually don't see this repair on vehicles that have low mileage and it's about 100,000 miles less than he usually sees. It is a driving hazard and could have went out completely while I was driving. So disappointed and feel there is a definite factory-problem. I bought this vehicle new.
CategoryElectrical System
DateFeb 09, 2021
StateNY
Description
The sync system stopped working. I was told it was the apim module. The vehicle has to be driven for quite some time (until it warms up?) when the car is turned off and back on the sync system might start working.
CategoryEngine, Power Train
DateFeb 09, 2021
StateTN
Description
Took vehicle in following a recall notice for controller module. Two months later the check engine light came on. Took vehicle back and it resulted in a coolant leak into the cylinder. The block was warped and needed to be replaced, as well as a new flywheel and head gasket. Six months later, the vehicle shifted hard and then stopped being able to move. This resulted in a second flywheel being installed along with a new transmission pump, seals, and torque converter. Still does not run correctly and the automatic shut off does not work. Vehicle has had a single owner and less than 35,000 miles on it. Belief is that these problems are a result of a poorly designed engine and the original recall.
CategorySeat Belts
DateFeb 09, 2021
StateTX
Description
The rear seat belt buckle (driver side) is not holding the belt, damaged
CategoryEngine
DateFeb 04, 2021
StateMI
Description
Tl* the contact owns a 2018 ford escape. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to local mechanic who reset the warning light and stated there was no issue with the vehicle. After changing the coil the failure persisted. While driving 40 mph the vehicle stalled and shut-off in the road. The contact restarted the vehicle and drove the vehicle his residence. The contact had the vehicle towed to the local dealer great lakes ford of muskegon (2469 e. Apple ave, muskegon, mi 49442) to be diagnosed. The contact was informed that coolant was leaking into the engine block and the engine needed to be replaced or repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 95,000.
CategoryService Brakes
DateJan 21, 2021
StateNY
Description
At the 32,000 mile routine service the rear brake rotors and pads had to be replaced for, imho, premature wear. Both rear rotors were deeply scored on their outside faces, while the outside pads were worn down their wear slots and the inside pads were hardly worn at all. The service manager said this was normal wear and tear and blamed the uneven wear on dirty pad slide pins. He couldn't account for the deep scoring. My experience over 6 decades of vehicles is that pads should last 40,000 miles and rotors 100,000 miles or more.
CategoryEngine, Unknown Or Other
DateJan 18, 2021
StateMO
Description
At 26,000 miles had a full engine repair due coolant issue. Ford had my car for 3 months. Less than a few days after getting it back had a front crank seal leak due a defective part. 3 months later car is now throwing high temp/engine fault codes and going into limp mode. Dealer states its a defective radiator. Had that replaced then 4 days later car went into high temp/limp mode again. Waiting to hear what's wrong now with this car. All these issues have happened while driving on highways.
CategoryEngine
DateJan 10, 2021
StateTN
Description
Bought a used 2018 escape 1. 5l in june 2019. Jan 5 I went to crank it and it waa puttering. Was low on gas and on an incline so thought that waa the problem. Got gas and was fine the next fine. But the 8th... Went it cranked it I heard water sloshing. Looked up some stuff and had some mechanic friends look at it and told me it was a blown head gasket coolant was low. So went to add nore and it smells luke gas. And my exhaust smells like antifreeze. Was told that this is something with this year model. So now I have it in the shop hoping it gets fixed soon. Apparently this needs to be recalled. I have 55465 miles on it.
CategoryEngine
DateJan 05, 2021
StateNM
Description
Purchased this vehicle new 1dec 2018. I brought this vehicle in for smelling coolant after driving. Vehicle has 11134 miles. Dealer told me that I had a leak in the number 3 cylinder and it needed a small block replacement. Dealer left me stranded at dealership and 50 miles from home. They did offer me a rental vehicle which I declined. Vehicle is still on bumper to bumper warranty. Dealer cannot give me time frame for engine replacement. One of the worst car experiences I have ever had. Wish they would take vehicle back and I can purchase something more reliable other than ford.
CategoryEngine
DateDec 29, 2020
StateTN
Description
Vehicle is losing coolant at 43,000 miles I filled it to the max at 47,000 it is below the minimum this is a known issue with the escapes but no recall for mine
CategoryEngine, Power Train
DateDec 26, 2020
StatePA
Description
Dec. 20,2020, my car park in my drive way, start up and the engine running very rough and display has a code flashing ( engine ). Tech info me that number 4 plug misfire, add coolant, reset code po316 and po304. Tech said that there is a tsb20-2100 ?
CategoryFuel/propulsion System, Power Train, Vehicle Speed Control
DateDec 23, 2020
StateGA
Description
While in motiion (taking off and during drive) the car 'cuts back' and doesn't pick up speed causing driver of vehicle to completely press the gas pedal to increase speed(only somewhat gradually after another cutback). This happens while traveling on highways and on city streets or country roads. In addition, when putting car in reverse (to park or pull out of parking space) the car either turns off or doesn't move back when pressing the gas pedal.
CategoryEngine
DateDec 17, 2020
StateFL
Description
Second service at ford dealership after "check engine" light displayed. Coolant states as it needs to be filled. Was told by service manager engine needs to be replaced due to damage caused by structural problem where coolant leaks into engine. Vehicle has 18000 miles and serviced appropriately. Check engine light appeared when in motion. Was told by service manager this is a known problem with 2018 escapes.
CategoryEngine
DateDec 09, 2020
StateFL
Description
Brought my vehicle in on july 13th, 2020 (55,785 miles) due to a recall notice I received. The recall was for a powertrain reprogramming due to coolant leaking into the cylinder bores. Reprogramming was performed along with an oil change. On november 30, 2020 (close to 66k miles) my check engine came on. Took it to auto zone so they could read the code. It was showing misfiring on cylinder 3. On december 1st, I took it to marjenhoff transmissions (family friend). He hooked it up to run diagnostics and it showed that cylinder 3 had misfired over 100 times. Also, my coolant was super low. I picked it up december 3rd and was told to keep an eye on my coolant level until I get it to the dealership on december 7th. Ended up have to top off my coolant on the 5th. Dropped it off at autonation ford on the 7th to have them run diagnostics on what I stated was happening. Results did end up coming back that the exact problems that were stated in the recall is what was happening with my vehicle. I was told that I would need my short block replaced. Since I was no longer under powertrain warranty they would not be able to cover the cost. She then told me that she reached out to ford to see if they would cover the cost in full or offer an amount towards the repair. It's december 9th and im waiting to hear back. I feel that I am not responsible for this repair even though I am out of warranty due to it being a factory defect. This should have nothing to do with warranty.
CategoryAir Bags
DateNov 23, 2020
StateVA
Description
Had a head on collision and the air bags didn't deflate.
CategoryEngine
DateOct 11, 2020
StateGA
Description
2018 ford escape has 10,000 miles on it. My coolant is backing up into my engine. Called the dealership on september 2nd, 2020. They stated this is a common problem. It's now october 11th, 2020 and they still don't have my car in. They stated they don't have any loaner cars to give out. They will need my car for a minimum of 3 weeks. Why are they able to sell cars with bad engines.
CategoryPower Train
DateOct 08, 2020
StateCA
Description
Tl* the contact owns a 2018 ford escape. The contact stated that after parking the vehicle on an incline or a decline, transmission fluid leaked from the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the transaxle was defective. The transaxle was replaced however, the failure persisted. The local dealer dch ford of thousand oaks located at 3810 thousand oaks blvd, westlake village, ca 91362 and the manufacturer were notified of the failure. The failure mileage was 50,000.
CategoryEngine, Power Train
DateOct 02, 2020
StatePA
Description
2018 ford escape purchased new from dealership in february of 2018, on a straight away felt like the engine pulling itself back then flashed auto start/stop put in p and restart. Lost all engine power on a busy highway. Coasted to a parking lot. Engine would not stop. No codes were showing. No check engine lights. Has had oil changed every 5k to 5500 miles. All maintenance per manual completed when due. Engine needing replaced at 81k miles.
CategoryEngine
DateSep 22, 2020
StateMD
Description
Engine failure at 10k coolant leaking into cylinder wall. Look online and all I see is 2018 and 2019 ford escape 1. 5 turbo coolant leak engine failure.. Ford needs to own this and this needs a recall.
CategoryElectrical System, Engine, Power Train
DateSep 01, 2020
StateFL
Description
Recurrent problems with coolant leaking. Engine replaced once, now leaking again. Recurrent problems with the spark plugs. Check engine light is on, car shakes when driving, unable to drive with air-conditioning on
CategoryEngine, Power Train
DateAug 27, 2020
StateNY
Description
At 62,000 miles transmission had to be replaced at my expense now at 75,000miles misfire on cylinder 3 code p0203 still waiting to be fixed then over heat warning light would come on and then go off while driving
CategoryUnknown Or Other
DateAug 20, 2020
StateID
Description
Tl* the contact owns a 2018 ford escape. The contact stated while his wife parked the vehicle into a uphill driveway, when exiting the vehicle it began to roll down the driveway hill. The contact stated the wife did not have the emergency brakes activated and the gear was in park. The contact stated the vehicle crashed into a tree across the street while his grandchild was still seated on a car seat at the rear passenger side. Air bags did not deploy. The contact stated his wife had sustained injuries on both knees and was taken to the hospital and sought medical attention. A police report was not filed. The vehicle was not drivable. The vehicle was towed to body shop to have the cosmetic repairs. The vehicle was not diagnosed or repaired as of yet. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was 57,000. The vin was not available.
CategoryEngine
DateAug 19, 2020
StateNJ
Description
Went in for recall of powertrain control module software tweak field service action # 19b37, they ran an add'l test and now are replacing the engine next week. I mean, thank you and all, but the car has been fine -- there goes my resale value.
CategoryElectrical System
DateAug 11, 2020
StateFL
Description
Difficulty starting. Stationary
CategoryEngine, Power Train, Vehicle Speed Control
DateAug 11, 2020
StateVA
Description
Engine long block was replaced, followed by a front main seal failure and replacement. After picking up vehicle from service, after about 1000 miles the engine lost oil a 3rd time and car went into "limp mode" and gave a cel.
CategoryUnknown Or Other
DateAug 07, 2020
StateLA
Description
One day after work, the ac suddenly stopped working. Upon returning home, we noticed a burning rubber smell. We took the vehicle to the dealership, from which we had purchased the vehicle from 4 months prior. They looked at the vehicle, and diagnosed that the ac compressor had locked up, and the burning rubber smell was from the belt. They then quoted us roughly 00-00 to fix the issue, in that it would include the entire ac compressor kit, condensor, and an ac flush. It is a 2018, but we were past the ford 36k warranty period, so we decided to call around to other shops/mechanics. We finally decided to take it to a mechanic whom had previously done work for us, and we trusted. Prior to even taking the vehicle to him, the other individuals we called were shocked to hear we had an ac compressor issue, on such a recent model. He was surprised, and comes to find out that the system is essentially proprietary, so that it's difficult to even acquire the parts/fluid required to work on it outside of a ford dealership. Which more so, we believe, points to the fact that this should have not happened on a 2018 vehicle. The mechanic concluded that the issue is that the ac compressor locked up, and said it should not have happened on a vehicle with only 48k miles and a recent model.
CategoryWheels:lugs/nuts/bolts
DateAug 07, 2020
StateFL
Description
Tl* the contact owns a 2018 ford escape. The contact stated while his wife was at a stand still at a gas station, the tire pressure warning light illuminated. The driver continued to drive to her work area. The driver parked the vehicle and when exiting she heard a loud noise and saw the rear driver's side tire had a piece of metal inserted. The driver called aaa and they were unable to change the tire due to the lug nuts. The contact stated aaa had to call a third party to assist with changing the tire. The vehicle was taken to local dealer mullinax ford of central florida located at 1551 e semoran blvd, apopka, fl 32703, (407) 890-0557, where it was diagnosed with needing lug nuts to be replaced. The vehicle had not been repaired as of yet. The manufacturer had not been informed of failure. The failure mileage was 49,002.
CategoryEngine
DateAug 06, 2020
StateUT
Description
We purchased our escape (new) from the dealer in march 2018. In march of 2019, our check engine light kicked on (engine had just over 12,000 miles on it). Code reader indicated a misfire. We took it to the dealer and they told us that coolant was found in the #2 cylinder and that the engine needed to be replaced. Engine was replaced under warranty at no cost to us. In july 2020, our escape started exhibiting the same problems (rough starts, low coolant in overflow reservoir). We took it to the dealer (this time the check engine light didn't kick on), and they told us coolant intrusion had happened again and that the engine needed to be replaced as well as the turbo charger. Engine was replaced under warranty at no cost to us. Engine had just over 24,000 miles on it.
CategoryEngine
DateAug 03, 2020
StateOH
Description
At 62,000 the engine fault light came on. I took it to the dealership and was told it was leaking coolant into the cylinder head and I needed a new engine. My car was just at the dealership 3 weeks prior with no issues notes. I take my car in for work every 3 months. When I was told I needed a new engine, I was told this was a known problem with the engine.
CategoryUnknown Or Other
DateAug 03, 2020
StateNM
Description
Most of the time that I start the vehicle it makes a squealing sound, it only lasts as long as I am in park or if I am in reverse. Once I put the vehicle into drive the sound stops. I have taken the vehicle into the dealership on more than one occasion and I have even recorded the sound but I have been told that there is no noise. Another issue that I have had is a foul odor coming from the vents. It originally started during the winter months, then continued through the summer. This happens every time that I turn on the heater and sometimes when I turn on the ac. I have taken it to the dealership and one mechanic did smell it but they couldn't find anything wrong with it so they put a cherry scent in it and gave it back to me. If I need the heater on I have to drive around with a window open to keep from smelling the bad odor of burnt hair/harsh chemical. Both of these happen while the vehicle is stationary and in motion. I dropped my car off on 2/20/20
CategoryEngine, Power Train
DateJul 28, 2020
StateTX
Description
Engine failure due to coolant intrusion into the no. 2 cylinder resulted in a complete engine replacement. After taking 5 weeks to repair I picked up the vehicle only to have the transmission fail after driving a couple of hundred miles.
CategoryEngine
DateJul 28, 2020
StateGA
Description
While operating vehicle, get overheat warning on info center. Park vehicle within 5 minutes. Check level next day, no coolant in reservoir. Add almost one gallon of premix coolant. No sign of coolant leak. Twenty minutes later check engine light come on. Contact local dealer, made appointment nearly a week later. In that time check engine light came on and secured one more time. Diagnostic computer at dealership, told them to replace short block.
CategoryTires
DateJul 20, 2020
StateCA
Description
2018 ford escape. Consumer writes in regards to defective tires on vehicles. *ld the consumer stated that the tires failed and it did not appear to be by fault of the tire manufacturer, but the vehicle manufacturer. The vehicle manufacturer stated that the tires were not covered under warranty. The consumer stated that the electronics in the vehicle would not power off, draining the battery. The vehicle over-heated and went into limp mode; the engine was replaced.
CategoryEngine
DateJul 15, 2020
StateFL
Description
Ford 2. 0l ecoboost - coolant in cylinders, white exhaust smoke and illuminated mil. Purchased 2018 2. 0 titanium feb 2018. March 2019, at 29,000 miles the engine failed , coolant in cylinders. Warranty work was performed under tsb 19-2208 by ford dealership. Greenway ford orlando. June 2020 ,at 62,000 miles the same repaired engine failed, coolant in cylinders. Engine to be repaired under tsb 19-2346 at the owner's expense of 88 at the same ford dealership ford knows there are design defects in this 2. 0 ecoboost engine. Proof of that is the superseded tsb from just changing the cylinder head ( tsb19-2208) to changing the long block ( tsb 19-2346) . Ford declined twice to warranty the second repair as the vehicle was 2500 miles over the new car warranty. Zero support. Ford would not even warranty the first repair work after failing 14 months later.
CategoryPower Train, Vehicle Speed Control
DateJun 29, 2020
StateTN
Description
I was stopped on a side street waiting on traffic so I could pull out onto the main road. There was a break in traffic and when the break came I pressed on gas peddle car too off then stopped pulling car. I'm sitting in middle of a main street that is very busy and the car would not move, transmission just spinning motor racing and cars head towards me at high rates of speed. After police show up help me out a bit. I try going again and after bout 45 min or so. Car started fine took off normally got on to interstate and now transmission is slipping, jumping jurking. Tried reporting to ford, but they say my vin # belongs to a different year to call back with right info. Every I have says 1 year ford has another.
CategoryElectrical System, Unknown Or Other, Vehicle Speed Control
DateJun 28, 2020
StateNJ
Description
2018 ford escape se acquired on 09/2018. At 17000 miles, in 08/2019, and driving on the highway, vehicle started to display the following messages: "hill start assist warning" "powertrain malfunction/reduced power" "malfunction indicator lamp - regulatory" "antilock brake fault" "restraints indicator lamp warning" "engine fault - service now". Pulled over, shut down vehicle, restarted vehicle and continued driving. About 10 miles later, all dashboard indicator lights turned on and complete loss of all instruments (tachometer, speedometer, temperature, mileage, etc.) and a/c. Brought it into dealership two days later (earliest available time) and they claimed it was the result of a bad body control module (bcm) and replaced it under warranty. Two and half weeks later, vehicle did the same thing while on the highway. Brought it into same dealership and it was determined that it was a bad abs module and that was replaced under warranty. In 06/2020, while driving on the highway the vehicle exhibit the same behavior as the previous two times. Shut down vehicle on the side of the highway and it would not restart. After 45 minutes vehicle restarted and took it to nearest dealership. They acknowledged there were error/fault codes, cleared them and test drove from it for 20 miles and could not find anything. Currently waiting on ford corporate to get vehicle to a dealership that can resolve the problem.
CategoryEngine
DateJun 25, 2020
StateMI
Description
Coolant is leaking into the cylinders of this 1. 5l engine and the block must be replaced. *tr
CategoryEngine
DateJun 20, 2020
StateWI
Description
My engine light went on may 27,2020: we took it to the dealer may 28,2020. They had to check a pressure reading and wouldn't know the results until may 29; 2020. This car has 29,491 miles and we bought it new. On may 29 we were told we would need a new engine. They did provide a loaner and did not know how long it would take to repair. Upon pick up we drove it several blocks and the engine light came on again and we were told it was a 'sensitive' clamp and we would have to watch it. *tr
CategoryEngine, Power Train
DateJun 11, 2020
StateIL
Description
Tl* the contact owns a 2018 ford escape. The contact stated that while driving at an undisclosed speed, the vehicle hesitated without warning. The vehicle was taken to mccarthy ford (11400 s pulaski rd, chicago, il 60655, 773-239-7900) to be diagnosed. The contact stated that an unknown repair was performed however, the failure recurred. The manufacturer was notified of the failure. The contact was informed to have the vehicle taken to another dealer to be diagnosed and repaired. The transmission was repaired by the other dealer however, the failure recurred. The failure mileage was 7,000.
CategoryPower Train
DateJun 10, 2020
StateOH
Description
Our 2018 started jerking upon deceleration and at about 40 mph. I took it to the ford dealer from which it was purchased, as it is still under warranty. There was a transmission problem. Ford authorized only a repair. *tr we also own a 2014 ford escape whose transmission quit while our 2018 was in the garage for service. It is more than coincidence that they both have the exact same transmission! They are faulty and need recalled!
CategoryEngine
DateMay 27, 2020
StateTX
Description
Approx may 1st my check engine light came on. I proceeded to the nearest auto store and checked the code. At that time I purchased air filters as well and went home and installed the air filters and checked all the fluids. Light went off. May 15th light comes on. I am an hour away from the dealership so I make an appt to bring my car to the local mechanic to make sure am safe to drive this at all. Before leaving my house in the mail is a letter from ford stating my vehicle is at risk of having coolant intrude into the engine cylinder bores. I call the dealership right then 5/15 and get a appt for first thing monday and am told the engine light is not blinking your fine to drive. That evening my high temp light/pull over light comes on. I wait an hour and get home. The next morning I try to start the car and check and see if I can drive it or will need a tow truck to get it to the dealership. High temp light comes on again. I check the engine and find in less than approx. 7 days the coolant is empty. I get the car to the monday 8 am appt.... Friday the 22nd they tell me yes this is what happened and it a known problem but it will cost you 6k to replace the short block. It is now at the dealership getting the engine replaced. I called several mechanics to try and get quotes and they said they would not touch this because they all know this is a ford problem with this engine.*dt*jb
CategoryPower Train
DateMay 13, 2020
StateNC
Description
All scheduled maintenance completed for the vehicle on time, and always serviced at a ford service department. All recalls completed. No accidents with this vehicle. Had issues with vibrations coming from front passenger side of the vehicle causing the entire vehicle to shake. The issue was resolved under warranty by a ford service department by replacing the half shaft. Three months later, while driving about 30 mph, I received an alert on my vehicle saying, "powertrain malfunction / reduced power" and "malfunction indicator lamp - regulatory". There was no warning prior to this incident. The car drove fine, and I did not have any issues. On the way to getting the vehicle to be inspected at the service center, the car would not go over 70 mph and I could hear the car running very loudly (like a roaring sound). I got off of the highway, and took city roads as a precaution to get to the service center. At every stop light, the vehicle was obnoxiously loud. Once I made it to take vehicle back to the ford service center, and they are now saying the transmission on the vehicle needs to be replaced. The vehicle is no longer under warranty, and I am expected to pay for repairs. This seems to be a defective transmission, and ford is not willing to help. The vehicle does not even have 100k miles. My vehicle was not in the vehicles recalled for transmission services. *tr
CategoryEngine
DateApr 23, 2020
StateMI
Description
Mileage 18,895. Engine was shuddering after starting mornings and then while driving slowly in reverse and forward. Shuddering subsided after driving a short time at low speed. This occurred 2-3 times. One week later engine light went on, brought immediately to dealer. They kept the car for 3 weeks. Replaced v belt and crank pulley. Engine light concern p0302, no coolant in jug coolant on #2 nec to perform tsb 20-2100. Removed engine, tore down, built up short block put in car, fluids filled and checked, road test ok. Additionally, they did an ac repair as the ac was blowing warm. To my knowledge there is no official recall for this engine fault as I wasn't notified, nor found evidence of it on the internet, however at the dealer they said there was a recall. The vehicle was repaired under warranty and at no cost to me. I was provided a free loaner vehicle the entire time.
CategoryEngine
DateMar 30, 2020
StateGA
Description
I received notice from ford that it may be possible for coolant to intrude into the cylinder bores. Their solution is "customer satisfaction program 19b37," which prescribes the reprogramming of the powertrain control module. The letter notes that if I paid for repairs involving the engine block assembly and/or head gasket before the date of this letter (jan. 2020) I am entitled to a refund. I have not yet had a problem. My concern is that the only way to reduce stress on the cylinder head is to reduce engine horsepower/torque. I purchased the 4 wheel drive model with towing package. Won't the reduction in power invalidate the tow rating? The dealer told me this is a "safety recall." you have no record of ford initiating a recall. Can anyone assure me that if I authorize the software manipulation that I will still have a reasonably safe vehicle capable of towing 2000 pounds? Or, has ford decided not to replace the defective part and put the liability on me drive an unsafe vehicle and save them the expense of a recall? Also, it seems to me that changing the vehicle's original specs would alter the vehicle's fuel mileage and emissions certifications.
CategoryEngine
DateMar 19, 2020
StateMI
Description
I took the 2018 escape to the dealership for regular oil change and coolant check and asked the dealership to find out why my engine light was on. I was 223 mile over my 60,000 warrantee. The representative said there was antifreeze in with my piston and that I needed a new engine. Come to find out from the mechanic, he had 30 other cars in front of me to with the same problem. He told me that I would need to call customer service to get it taken care of. He also told me that I need to file a class action law suit against ford if they wouldn't help me with the 223 miles over my warrantee if they wont help me. I need the car for work and getting children to and from school. They said it would take a month to get it fixed. Ford is watching this problem but need to make good of this. Ford need to make a recall due to all the problems with this model. All the regular maintenance has been through ford dealership.
CategoryEngine
DateMar 03, 2020
StateCO
Description
Check engine light was on. Took recalled vehicle into company to get a new engine replaced. There was a recall for coolant leaking into the engine. After 2weeks I got the vehicle back and I kept smelling a strong burning odor smell coming through the vents. I immediately called the company to return the vehicle for inspection. As of right now, they still have my vehicle as I'm driving a rental car.
CategoryEngine
DateFeb 28, 2020
StateVA
Description
Throttle actuator stuck issue. Vehicle started shaking while in motion and stalled, the vehicle shut down and would not start. Check engine light came on.
CategoryEngine, Power Train, Vehicle Speed Control
DateFeb 06, 2020
StateOH
Description
I had noticed coolant depleting finally got recall. Dealer reprograms now engine is just revving and looses all power to powertrain in multiple situation-3 from stop, 4 while going highway speed with constant speed prior each time the engine rev's up while giving no power. Then will spontaneously resolve within about 50ft then seems fine. I have video of the car doing this while I was attempting to get on the highway. We looked at oil and there is milk looking residue. The loosing power has only happened since reprogram for recall and now the cam shaft & high pressure fuel pump are destroyed per dealer this is my issue not recall related. Again these problems have only started within a week of the recall reprogramming of the vehicle
CategoryUnknown Or Other
DateJan 16, 2020
StateFL
Description
The back window on the hatch is shattering. The window first had done size crack in it. It then was crackling and after hours the whole window is small pieces. It was just sitting in my driveway. It blew the side panel off.
CategoryVehicle Speed Control
DateJan 07, 2020
StateCO
Description
While driving my car it began to accelerate on its on, I was able to control the speed by pushing on the brakes, the instant I removed my foot of the break the car accelerated on its own again. I found an area to park, turned off the car. I restarted the car to drive home the car again accelerated on its own, I parked it in a open lot , turned the car off. When I started the car the engine made a loud rubbing sound. At this point I had my car towed for service.
CategoryEngine
DateJan 02, 2020
StateNY
Description
While driving to town 16 oct. 18-check engine light came and I took the car to dealer. Code was 1136 and I was told the long block would need to be replaced. Work was done and car returned 22 oct. 18.
CategorySteering
DateJan 01, 2020
StateAE
Description
I bought 2018 ford escape with 6k miles on it. After one week "steering assist fault service required" message appears and goes on display panel during start and after putting in drive mode. The steering get locked. Vehicle was in motion. Below description form forscan diagnostic program: code: c102d - high friction inside power steering status: - dtc present at time of request - malfunction indicator lamp is on for this dtc module: power steering control module freeze frame : -globtim: 32582214 sec - global real time -totdist: 5950. 0 km - total distance -mod_sup_v: 12. 25 volt - module supply voltage -outtmp: 2 c - external temperature from sensor -pwr_mode_key: running - power mode key state -pwr_mode_qf: power mode ok - power mode quality factor -sshft_tq_s2: -1. 9 nm - steering shaft torque sensor #2 -mod_sup_v: 12. 40 volt - module supply voltage -pscm_int_temp: 17 c - pscm internal temperature -vss: 30. 0 mil/h - vehicle speed this problem applies to many other cars below links to pages describing the problem: https://www. Fordescape. Org/threads/steering-assist-fault. 17578/page-2#post-979554 notice: car is allready exported to europe problem is not solved by ford that is why I filled this form.
CategoryEngine, Fuel/propulsion System, Unknown Or Other
DateDec 29, 2019
StateVA
Description
On december 26, 2019, another other vehicle hit this 2018 ford escape, spinning it into another vehicle. This escape caught on fire and was totally destroyed. All involved vehicles (all fords) were in motion traveling about 50 mph. This escape was traveling north on route 122 near burnt chimney, va. The other two fords were traveling south on this two lane road.
CategoryEngine
DateDec 26, 2019
StateMI
Description
Engine overheat light would come on immediately upon starting the engine and would remain on. Car stalled several times but I was able to start it up again after a few minutes and it drove fine. Finally, the car completely stalled and had to be towed to a ford dealership. The vehicle is still under warranty but it needed a new engine short block as there was a crack in the short block, causing coolant to leak into the cylinders. This vehicle had 25,000 when this occurred and had been leased (new) for less than 1 year. Dealership was backlogged with engine repairs on ford escapes from various model years. The dealership listed the repair the problem as "cylinder deck surface imperfection." my vehicle was in service from october 29, 2019 to dec 16, 2019.
CategoryEngine, Fuel/propulsion System
DateDec 16, 2019
StateFL
Description
On march 3, 2018, we purchased a 2018 ford escape from duval ford in jacksonville, fl. Soon after the purchase, we experienced issues with the car stalling and jerking when applying gas. Although the situation only occurs on occasion, it is a dangerous problem when accelerating into traffic. The main time this has happened is during long trips. With our travel schedule and family out of town, we need a reliable vehicle to safely transport us to whatever location we chose. We called to report the issue and tried some of the trouble shooting efforts explained to us via phone. The issue persisted; therefore, on may 8, 2018 we returned the vehicle to the service department explaining details of the struggles previously mentioned. We asked them to check the fuel injector and other engine misfires. Two days later, they returned the car stating there were no issues found. This process has continued several times from april 2018 until today. Our last attempt to allow duval ford service department to repair the issue, was on december 5, 2019. We took the car into the shop, reported in detail about the on-going issue and asked for the oil to be changed. The service department had the vehicle for 9 days, drove it 31 miles, and reported that no issues were found. During the 9-day stay, we called to ask about the status of the vehicle, only to be told that it was being worked on. On saturday, december 14, 2019, after a 9-day stay in the service department parking lot, we went to retrieve our vehicle only to find that the oil had not been changed and no issue was resolved with the problem we reported.
CategoryStructure:body
DateDec 10, 2019
StateCA
Description
Leak from roof by rear view mirror saturating inside of car and console when raining. Car was stationary at time.
CategoryElectrical System, Engine, Power Train
DateNov 26, 2019
StateIL
Description
The vehicle was purchased in mar/apr 2019 with 3000 mi. The vehicle had all regular maintenance checks prior to the 11/11/19 incident. There were no vehicle alerts regarding coolant or engine overheating prior to this incident. At 17349mi, the vehicle was parked after a 35min drive on the tollway. The vehicle had one coolant/hot engine warning after the vehicle had been parked for 2. 5hrs in sub-zero weather. I turned off and then on again 5 min later. This time the engine shut itself off immediately following the key turn. The vehicle's engine "locked up" and is at the dealership awaiting repair. I have been told this repair could take 4-6 weeks because engines are on back order and generally take up to two weeks to install. The dealership also states that there was no way that this repair would have been found in previous maintenance checks.
CategoryEngine
DateNov 20, 2019
StateMO
Description
The car began to shutter and felt as if it was losing power. The engine light did come on and I tried to get to the shoulder of the highway, but the engine light turned off and the car began to function as normal. I made an appointment the next business day with no concerns from the service rep stating it was most likely from the weather change and scheduled me in for 5 days later. I continued driving the car with no known problems or identifying lights that a problem exists. After about 5-7 hrs after dropping off I was told by the service rep that the 1. 5 echo boost engine is losing coolant through the motor and the short block is to be replaced. As well as stating that this problem is on an internal watch list from ford. I have high concerns that I continued to drive my 18-month-old car (purchased new in may 2018) with my children as well as to/from work without the engine light or any known identifier that a problem continued. My main driving everyday consist of highway driving and this problem could of caused a bad mishap not only for my family, but anyone around me on the highway.
CategoryPower Train
DateNov 12, 2019
StateNY
Description
Started the vehicle on level ground, vehicle was in park, emergency brake was not on, forgot something in home, got out of vehicle & proceed towards home but before I got there backed up & hit home, engine then stalled, restarted engine & moved vehicle back to original position, I then tried to replicate events, vehicle did not move, put vehicle in park, vehicle remained stationary, put vehicle in reverse & vehicle immediately began to move. My wife was in the vehicle & reported that vehicle did not move until I was completely out of vehicle & proceeding to home with my back turned.
CategoryEngine
DateNov 04, 2019
StateFL
Description
Check engine light has repeatedly turned on. Every time, the dealer has "reset the computer" and sent me on my way. Last week, they told me the engine had to be replaced and I would be without my car for close to 30 days. They said there is a problem with coolant leaking into the pistons. The service rep at the dealer told me this was an issue on all 1. 5 ecoboost engines. He also told us not to report anything and refuse any offers from ford and just bring the car in for repair. This seems like another ford cover up like they had with their 2014 focus model and the faulty transmission (a vehicle I also had, and currently has a class action lawsuit). Ford has repeatedly been shady about how their vehicles perform and refuse to do anything about it until someone sues them. The fact that their service department knows exactly whats going on (they have 56 loaner cars for customers with repairs, and all 56 vehicles were already given out when I had my problem) is ridiculous, and it says alot that they still refuse to admit they designed a garbage engine.
CategoryService Brakes
DateOct 18, 2019
StateCO
Description
While driving next to a train, the pre-collision assist will engage and slam on the brakes even with no other cars in the area. This happens daily while driving on the highway (75mph+) going straight. It happens with or without other cars in the area. This has been going on for as long as we have owned the car.
CategoryEngine
DateOct 09, 2019
StateMI
Description
Noticed that the car sounded rough when starting for a while. Driving around 60mph the car all of a sudden jarred/ chugged which was quite alarming. Every time I pushed the accelerator, the car chugged. It reminded me of driving a manual car when you aren't in the correct gear. At first, I thought that it might be a transmission issue. It was not.. The car has been at the dealer for about 6 weeks. They told us that coolant is getting into the engine. Not sure if the recall is going to happen, but it sounds as if there is a significant number of people with the same issue.
CategoryEngine
DateOct 08, 2019
StateCA
Description
After several months of engine backfires, rough starts and idling and check engine lights they are finally replacing my engine due to issues with coolant getting into the engine. The last incident happened when the car was moving and could have been serious situation. When it was taken to the dealership they would not allow me to drive it further.
CategoryEngine
DateOct 04, 2019
StateNC
Description
My ford escape 2018 with 10,000 miles, I was driving and all of a sudden the car starting vibrating and I had to drive 15 miles per hour to the dealership. The service department put it on the computer and determined the piston had caused the engine to be blown. This was the first of september and I have not received a date for the repair being done. The parts department says they keep emailing ford and are not receiving any date on parts being sent. The car is covered by warranty and ford is paying for rental but I would like to know status on repair and if it will happen again. If so what can I do to getting a new car?
CategoryEngine
DateOct 02, 2019
StateMA
Description
Between the period of july and aug '18 the vehicle exhibited the following: lurching forward while in-motion (city driving) - on more than one occasion rattling like noise on start-up noise when backing up resistance while reversing I attempted to bring it in, 8/1, and was told there were no issues found I returned on 8/13 and the vehicle has been in for repair since as they continue to find new issues (original issue: short engine block replacement) I have done research and there are many 2018 ford escapes with this same issue. This car is unsafe to drive. Please note, the car was also in june - july '18 for head gasket leak.
CategoryEngine
DateOct 02, 2019
StateGA
Description
At between 18000 and 19000 miles car developed coolant leak and has been at the riverside dealership since 9/13/19 and unknown time to get replacement parts and new engine from ford.
CategoryEngine
DateSep 30, 2019
StatePA
Description
Tl* the contact owns a 2018 ford escape. While the contact's wife was driving at an unknown speed, she heard fluid moving in an unknown part of the vehicle and the check engine indicator illuminated. The vehicle was taken to jim shorkey ford (412-379-6465, located at 1234 long run rd, white oak, pa 15131) where a spark plug was replaced. The technician also sealed the distributor to stop further leakage, but the failure recurred within 48 hours. The vehicle was taken back to the same dealer where the technician diagnosed that the engine needed to be replaced. The contact was informed that the vehicle would not be ready until december due to work load (backlog). The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
CategoryEngine
DateSep 24, 2019
StatePA
Description
I purchased a 2018 ford escape used in apr of 2019. It was cosmetically great and had around 25,000 miles on it. In june of 2019, the check engine light came on. I took it to the local ford dealer, where I was told that it was an engine misfire on the #2 piston. Then was told that coolant had leaked into the engine and now I will require the long block to be replaced. It was also noted that this is a common problem that ford is aware of, but they have not issued a recall. After further research online, I've discovered that many people are experiencing the same issues: coolant leaking into the engine and it having to be replaced. It is now sept. 24th and I still do not have my car. I was told the reason that it is taking so long is that a lot of the parts are on back order. This repair is covered under my warranty, so my complaint isn't because this is taking too long to get my car back. My complaint is that this is not a recall by ford. It is a known and documented problem, but ford is not acting. It is so much of a problem that my vehicle has been with the dealer for 3 months because the parts are on backorder and I still don't have a timetable of when I can expect the repairs to be done. Also, my wife has been in contact with regional ford regarding this and they are not providing much support/information on the matter.
CategoryWheels
DateSep 20, 2019
StateTX
Description
When trying to change a flat tire it was determined that the lug nut wrench would not fit. The tow truck driver, and later the ford dealer service department, confirmed that ford has an issue with lug nuts "swelling' which renders your factory issued wrench unusable. This is a known problem to ford yet they will do nothing about it.
CategorySteering
DateSep 10, 2019
StateWA
Description
On sunday, july 14, 2019, our 2018 ford escape lost power steering while traveling 60 mph on interstate 5 near seattle. We were able to pull off the interstate and turn the vehicle off. The vehicle was still under original warranty. After restarting the vehicle, the power steering failure light turned off and power steering was restored. We contacted the dealer the next day and they advised it was safe to continue driving the vehicle until they could schedule an appointment - ten days later. The dealer claimed it found no codes indicating a problem. On september 9, 2019, our escape lost all power steering again without any warning lights coming on. We cannot restore the power steering by turning the vehicle off and restarting. The vehicle is. Now at the dealership, but the dealer and ford customer support have both said because our mileage is now over the original warranty, they will not cover the repairs necessary to correct the complete loss of power steering.
CategoryEngine
DateAug 22, 2019
StateIA
Description
I took my 2018 ford escape with 28500 miles into the dealership on 5/6/19 due to a coolant leak. At that time, they replaced the oil cooler asy. On 6/18/19 with 30700 miles, it was back in for the same issue and deemed unsafe to drive. It has been sitting at the dealership torn apart for over 2 months now due to backordered parts. First it was the engine, then a gasket, and just this week another part! After one month of waiting, I called ford motor co and reported a claim. Since then, every week I am passed on to another person with no answers for me. Each one says they will get back to me in 24hrs or within a week whether they have any new information or not and those have all been broken promises. I've been told my vehicle does not qualify for a buy back program with no reason given. When asked for a reason, I have been told to reference my states lemon law guidelines. The customer service regarding this issue has been absolutely terrible.
CategoryEngine
DateAug 15, 2019
StateMI
Description
Problem started when the engine was running rough occasionally. Especially when starting. Almost stalled. Then the car started over heating occassionally. Finally the check engine light came on. Had the code checked. Misfire in cyclinder 1. Also when it overheated we checked the coolant, the resevor was empty. We added the proper amount of coolant. 2 days later it was empty. But no sign of leak. Took to dealer and they said there is a manufactur defect where there is a crack by the cyclinders and coolant is leaking into the oil. Needed a new engine.
CategoryVehicle Speed Control
DateAug 13, 2019
StateNV
Description
Brake lights do not illuminate when adaptive cruise control applies them; brake lights do function normally on manual braking. The apparent design flaw of brake lights failing to illuminate when adaptive cruise control applies the brakes violates the safety principle of brake lighting altogether. Such a design should not be allowed on the road as it could lead to increased collisions under certain conditions. This condition is observed to happen consistently.
CategoryEngine
DateAug 05, 2019
StateVA
Description
2018 head gasket at 23000 miles was told in the shop at shezzy ford that they had three more in the shop for the same thing. That there was a problem with them. Car be driven on interstate check engine came on the pulled codes misfire cold start. Lose of power
CategoryElectrical System
DateJul 31, 2019
StateTX
Description
2018 ford escape titanium problem has occurred 2 times within one month. Both times ford dealership stated they could not duplicate problem. When trying to start car. There is no power whats so ever. Once in my driveway and 2nd time at a restaurant. Car was stationary both times. Tried jumping car but no luck. Called roadside assist to take to ford dealership. This to me is a safety issue as other people's complaints indicate loss of power while driving and having no control over car. I've owned the car 4 months. The first incident included no power but also the stop/start feature would fail to restart the motor after being stopping for a stop sign or a red light. This happened at least 35 times within 4 months... Secondly the rear hatch would not lock properly and the usb ports would not charge my iphone. The dealer indicated the battery showed a failure and replaced battery, but stop/start feature continues to fail. This vehicle is still under factory warranty.
CategoryEngine
DateJul 31, 2019
StateIL
Description
I purchased a brand new 2018 ford escape in january of 2018 for which I paid in full. On 8-25-18 the check engine warning appeared on my dash while driving on an expressway. I took it in for service and was informed that it needs a new engine due to an internal oil leak which warped the cylinder head. I didn't get my car back until 9-22-18. On march 2, 2019 I had to pull off to the side of the road while driving on a city street because I heard a very loud noise and there was a distinct odor of burnt rubber. The car was towed to the dealership and was there for five days. The diagnosis: bad wires, bad transfer case and front drive shaft leaking grease. An issue with the 4wheel drive system. On may 22, 2019 the check engine light came up once again. This time: a cracked spark plug which came with the new engine installed in august 2018. On july 11, 2019 driving on the expressway, warning appeared on my dash "engine too hot". It was late evening, after service hours. Therefore I drove it there the following morning to be told that I need to leave it, but they don't have a loaner car for me. I had to drive off in my car because of my responsibilities and could not be without a vehicle. Was forced to drive with my windows open (obviously couldn't use ac). My first opportunity to return to the service department was on 7-15-19. I complained to the manager regarding the situation when I initially came in a few days ago. He assured me he will have a loaner vehicle for me. Today, on 7-31 I finally received a voice message from the manager (only because I initiated this by calling and leaving him a message earlier inquiring about my vehicle an wondering why I haven't heard anything). The information I received was that my car needs an engine replacement (again). Parts have been ordered but are on backorder. They will keep me up to date. I will never feel safe in this vehicle!
CategoryEngine
DateJul 10, 2019
StateDE
Description
Tl* the contact owns a 2018 ford escape. The contact stated that the check engine indicator illuminated when the vehicle was started and the vehicle hesitated. The vehicle was taken to frederick ford (302-629-4553, located at 26905 sussex hwy, seaford, de 19973) where it was diagnosed that cylinder number three misfired (codes: po316 and po303). The technician also stated that cylinders three and four operated as designed. The failure recurred. The vehicle was taken back to the same dealer where a misfire on cylinder number three was diagnosed again. The vehicle was scheduled for a fuel injector replacement. The failure recurred and the vehicle was taken back to the same dealer who diagnosed that the engine temperature was approximately 130 degrees. The manufacturer was made aware of the failures. After consultation with the dealer, the contact was informed to return the vehicle to the seller (pittsville ford, 877-760-5870, located at 34690 old ocean city rd, pittsville, md 21850) for a buy back. The vehicle was taken back to the seller and the contact was informed that the engine may need to be replaced. The vehicle was not repaired or replaced. The contact was provided a loaner vehicle by the seller. The failure mileage was 18,620.
CategoryEngine
DateJun 26, 2019
StateCO
Description
2018 ford escape with around 10,000 miles started having engine trouble while driving on the highway. Engine light came on and was taken directly to a ford dealership to diagnose the issue. They stated that coolant is leaking into the cylinders. They did a coolant pressure system test and replaced a spark plug. After receiving the vehicle back and only driving about 300 miles, the same issue happened and the check engine light came back on. Took back to the dealership for repair. This time they replaced the head gasket on one side only. After receiving the vehicle back and driving it for about 1,500 miles, the same issue happened and the check engine light came on again. Took back to dealership on 4/3/19 and as of today, 6/26/19, it still remains in the shop. They have been trying to replace the entire engine but are having difficulty for some reason. This engine is faulty and could cause a fire if the problem continues to remain. Ford corporate has been no help in resolving this or providing useful solutions and answers. The vehicle has been in the shop for over 100 days.
CategoryElectrical System, Electronic Stability Control, Steering
DateJun 16, 2019
StateOH
Description
2018 escape purchased march 2018. April 2018 after driving on highway while decelerating down off ramp the following warning messages began flashing: hill start assist unavailable, steering assist not operational, and 911 assist not operational. This happened several times until dealer was able to get vehicle into service schedule. During malfunction vehicle would become hard to turn. Repair order opened 4-26-18 during diagnostic 28 codes were found in memory. Bcm replaced vehicle returned on 05-03-18. August 2018 same problems started again, in addition to seatbelt minder light illuminating while all passengers were buckled, and airbag light. Voice command system spoke proceed to dealership for service immediately. Repair order opened 2nd time 08-29-18. Dealer service department unable to repair vehicle in timely manner through several attempts. Complaint to ford headquarters customer service department opened on 10-18-18 as vehicle was still not fully repaired at that time. Vehicle was returned to me late october, dealer had vehicle in service department nearly 3 months. Multiple power modules replaced, wire harness removed from vehicle and multiple wire caps repaired/replaced. June 2019 same exact problems started again, same warning codes and lights as the first few times only now they happen at random. Vehicle mileage just over 13,000. This is the 3rd time in 14 months that the same electrical issues have occurred. Currently awaiting service appointment at this time.
CategoryEngine
DateJun 05, 2019
StateMA
Description
I got the vehicle back in late january early february of 2019. In april, the check engine light came on for a cylinder 3. Brought the car to get fixed on 4/25 a week after the check engine light came back on in which the ford dealership was surprised due to the fact that 6 cylinders and sensors were fixed. I was giving the vehicle back with the check engine light still on and memorial day weekend came along and they stated that the car now needs a new engine and didnt want to provide a loaner vehicle even tho its covered under warranty. 6/4/2019 I was left stranded with the car overheating and engine seized up.
CategoryEngine
DateMay 29, 2019
StateMD
Description
With only 18,000 miles on my car, the check engine light came on and it overheated. The dealership misdiagnosed the problem after having the vehicle for 2 weeks. Within a day of me having it back, the same thing happened again. This time, the dealership had the vehicle for over 2 months because parts to rebuild the engine were on backorder. Once I received the vehicle back, it never drove the same but I lived with it. Here I am 3 months later and the check engine light is on again! Ford should be ashamed. Will never purchase another ford again in my life.
CategoryVisibility:sun/moon Roof Assembly
DateMay 28, 2019
StateLA
Description
Tl* the contact owns a 2018 ford escape. While driving approximately 65 mph, an explosive noise was heard coming from the vehicle. The vehicle was pulled over to the side of the road and the contact noticed that the sun roof exploded without warning or an impact. There were no injuries. The vehicle was taken to robinson brothers ford (225-293-8900, located at 11455 airline hwy, baton rouge, la 70816) where it was stated that the failure was an unknown issue. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was appropriately 24,900. *tr
CategoryEngine, Unknown Or Other
DateMay 27, 2019
StateMN
Description
I leased my first new car on january 29, 2018. Starting in april of 2019 my vehicle has failed to start on numerous occasions. I took it to the dealership where I bought iat and they cannot replicate the issue. It won't start when the vehicle is stationary. Yesterday it happened when I put the transmission in reverse (something new). After putting the car in reverse, it stopped and the display said "transmission not in park". This happened again today. It has stalled and refused to start in my garage, on a city street and in a parking lot. It is very scary - especially when I had my two grandchildren with me.
CategorySuspension, Unknown Or Other, Wheels
DateMay 24, 2019
StateNV
Description
On late evening of may13, 2019 I was driving my ford escape (odometer is at 1368 miles) on excellent road conditions along side one vehicle with no other traffic. We just passed under traffic signal with estimated speed at 10-15mph. Without warning the left front wheel buckled under the frame. The sound was frightening and so loud that the driver next to me heard the incident and turned around at the next light to come back and check on me. I skidded in my travel lane for approximately 15feet. There was no collision, nor impact with road median nor did I come in contact with any debris / potholes on road. Immediately the engine shut off which is one of the wonderful safety features which helped base my decision on purchasing of my escape. The damage caused difficulty to open drivers side door,the tire separated from rim in addition to the under carriage damage. I found similar incidents on the ford recall site. There was no police report filed , yet I have a claim in with my insurance company.0 deductible unplanned expense.
CategoryUnknown Or Other
DateMay 18, 2019
StateCA
Description
Brake and accelerator did not work after a sudden stop on the signal light (on a slop, entrance of a highway). After the stop , my car started rollling backward, neither brake or accelerator could stop the backward rolling. I have to use the emergency brake to stop the car to avoid crash with the car behind me. This is the second time. Last time I was on the entrance of a highway, about to accelerate, but suddenly the car lost its power, the accelerator didn't work. But that time brake was working.
CategoryEngine
DateMay 14, 2019
StateVA
Description
Tl* the contact owns a 2018 ford escape. The contact stated that a number #1 cylinder head was blown on the engine from being overheated. The check engine warning light illuminated. The dealer sheehy ford of ashland (11450 washington hwy, ashland, va 23005 (804) 242-0391) changed the coil and the check engine warning light unilluminated. The vehicle hesitated when the contact depressed on the accelerator pedal and the check engine warning light illuminated. In addition, the contact smelled antifreeze when she was driving. The contact took the vehicle back to the dealer again and they noticed the coolant was low and was leaking into the engine thus cracking the cylinder. The dealer stated that they would contact the manufacturer before they will repair the vehicle. The failure mileage was 18,000.
CategoryEngine, Structure:body
DateMay 07, 2019
StateAE
Description
With 10 months of ownership and approximately 13,000 miles the head gasket blew at the number 1 cylinder causing coolant to burn in the engine and oil to be released into the intake and exhaust systems. Additionally, there is a body rattle on the right side of the vehicle somewhere near the rear passenger door. Repair shop is unable to locate the source of the noise.
CategoryElectrical System
DateApr 22, 2019
StateNC
Description
I was driving to work this morning and a strong smell of burning plastic/rubber filled the cabin. I did make it to work and had several coworkers sit in the vehicle to make sure I was not imaging an odor. Also lifted the hood to check engine for any melting hoses etc and did not see anything. I took the vehicle in that morning, the service manager and technician did a check and did not notice a smell and told me that the smell was the leather seat covers that I installed... I installed the fake leather seat covers over two months ago. I do know what burnt rubber vs pleather smell like. Service person kept asking if I had left a phone plugged into the vehicle, after he asked me that I asked him had there been overheating concerns. I was told no, just seems strange thing to ask if phone jacks were not a issue. So, I am making a note of this electrical issue and hope that this will not turn into a problem.
CategoryVehicle Speed Control
DateApr 05, 2019
StateMI
Description
My car allecrates at a fast speed by it's self, I have taken to the shop 3 times and they can't find any codes, they tried to say it was my floor mats, well those have been replaced and once again my car is accelerating without my foot on the actual gas , when it does that my engine makes a loud noise which the service manager said was from high rpm's
CategoryVisibility/wiper
DateMar 25, 2019
StateIL
Description
Windshield (ford #2215 carlex acoustic) cracked under normal driving conditions on highway. 2 windshields replaced/repaired in 2 weeks.
CategoryPower Train:driveline:driveshaft
DateMar 13, 2019
StateMI
Description
2018 ford escape. Consumer writes in regards to defective drive shaft. *ld *tr
CategoryExterior Lighting
DateMar 04, 2019
StateAZ
Description
There is no illumination on the gear shifter (prndl) when the lights are on or off. Every vehicle I have had, has had the illuminated gear shifter. I have read reports that said ford did not include this feature in certain trim levels, and the illumination is in the instrument cluster now. I feel this is a safety concern especially for people who drive at night or leave early in the morning. I am a ford owner and former ford certified master technician and I cannot get a straight answer from anyone at this point. I do not have documentation at this time of this concern except the vehicle has been in the dealership for this concern. If needed I can take pictures and download them. Thank you.
CategoryEngine
DateFeb 18, 2019
StateMA
Description
While traveling in a rotary our car was struck violently by a vehicle on the left trying to make an incorrect exit. The impact was hard enough to cause the engine to stop operating resulting in a total loss of steering land braking. Because of no power, the steering did not respond nor did the brakes. The damage to the car was primarily cosmetic and little mechanical damage. The airbags did not deploy and if the car had remained in control it could have been stopped before it proceeded into the oncoming land causing damage to this vehicle and the one that was hit. If there is some type of device to turn an engine off when hit with all of our power steering and brakes this is a problem when the vehicle is still operable.
CategoryVehicle Speed Control
DateJan 16, 2019
StateFL
Description
Tl* the contact owns a 2018 ford escape. While making a right turn at approximately 5 mph, the vehicle independently accelerated. Additionally, while the vehicle was reversing, it independently accelerated. The vehicle was not diagnosed or repaired. Kelly ford (776 magnolia ave, melbourne, fl 32935, (321) 216-2042) was contacted and a diagnostic appointment was scheduled. The failure recurred twice. The manufacturer was not notified of the failure. The approximate failure mileage was 4,000.
CategoryEngine
DateDec 19, 2018
StateAZ
Description
Engine cylinder#2 coolant leak on 2018 ford escape with only 7,865 miles on it and almost caused a crash on the freeway. Had problems for weeks rough idling, stall warning code p0302 and then it started to overheat for 10-15 seconds daily. Once it overheated it would always throttle back my engine. Case in point I was going 70mph when it overheated and it decelerated to 20mph in less than 10 seconds and couldn't accelerate to get out of the other cars way going 70 plus mph swerving around me to pull over and almost got into a crash on the 4 lane freeway not good. Finally took it in with it overheated twice on the way to the dealership. After days of teardown the dealership said I needed a new engine due to a coolant leak into the #2 cylinder caused major damage beyond economical repair per their checklist. The dealership tried to get a shot block engine but went backorder none available in the system due to the high demand for this engine. Had to get ford to approve a long block they could get locally. Now waiting on the replacement engine to arrive and be installed 11 days later. I see from others this is a known problem on this new vehicle with 1 in 5 engines needing full engine replacement at the 5000-7000 miles mark. Assuming they use the same oem engine this will come back in another 5-7k miles. I have lost all confidence in the vehicle to stay drivable and safe to drive for more than a few months..
CategorySteering
DateDec 19, 2018
StatePA
Description
I was being to accelerate after stopping at a stop sign, when the steering froze then violently turned to the right. When the steering turned to the right I inadvertently pressed on the accelerator pedal speeding up slightly to approximately 15 mph. During the split second that this happened I was able to wrestle the vehicle back towards the road barely missing a telephone pole, but I did strike the guy wires that support the pole. This caused about 0 in damage to the vehicle and no defect could be found by the service station. When the steering did go out it was the most difficult thing to steer that I have ever driven including old large truck with no power steering.
CategoryUnknown Or Other
DateDec 18, 2018
StateMI
Description
2018 ford escape. Consumer writes in regards to a rumble noise while traveling at 45-50 mph. *ld the consumer stated the dealer advised the rumble was a characteristic of the vehicle. *js
CategoryPower Train
DateDec 14, 2018
StateCO
Description
When driving the vehicle after a cold night or not being used the transmission laggs shifting between 2-3 gear usually on surface streets there is a 3-5 second delay in acceleration which has almost resulted in two collisions from behind. I took it to the dealer which yeilded no problems found. The vehicle was purchased brand new and has less than 4000 miles.
CategorySteering, Suspension, Wheels
DateDec 10, 2018
StateCA
Description
I was driving home 11-28-18 5:40pm pst when my vehicle suddenly swerved hard to the right; I had no control, & it caused me to hit a parked unoccupied car. There was no warning. I had not hit any object nor pothole. Vehicle is 6 months old. Suspension gave way. Parts of suspension were laying on the street. Right front wheel was at a 90 degree angle due to suspension failing. My husband was in the car with me. I was driving 15 mph. I have photos; 2 are attached to this form. I have filed a claim with my insurance company but I am unable to attach that document. No police report.
CategoryElectrical System, Steering, Unknown Or Other
DateNov 19, 2018
StateAZ
Description
The warning lights intermittently come on in april 2018. Mostly check engine for several months. Took to auto zone got a read out for sensor. But aaa repair shop wouldn't use their report and when I took it to them, light wasn't on. So they didn't look at it. Was gone out of town 6 months. Light off and on. Randomly. Oct 2018, heading cross country back home to az. Lights started coming on more often. More lights, abs, skid, seat belt, within the week, very random off and on. Then more lights would come on. Auto zone again gave me a sensor report, o2 and fuel. While waiting in bank line,, whole panel of lights came on. Acted staled, but was running, could push gas and run, but couldn't steer, babied to a parking spot, even the mileage odometer went to slash marks and no numbers. I took a photo. Turned car off and waited to try to call for assistance. But after few minutes, worked fine. That next week, I was driving on freeway and it did the exact same thing, whole panel came on, dashes for numbers and no steering> scared to death. Still could push gas and braked, few seconds felt like minutes. Lights went out and car drove fine. Left at a mechanic and he changed oxygen sensor, diagnosed the stalling, check engine light back on and other codes. R/r oxygen sensor, air/fuel system service flush, and computer / programming update. Ran me 8. 70. Lights still randomly come on, brake abs, skid, and the parking brake light comes on. I parked the car and bought a new one. Where can I take it. I need to sell it to help pay for other car, but don't want someone to get hurt while driving this one. I looked up kbb and saw 3 recalls on one was pcsm sensor and when I called ford dealer, he said no recalls for it. Please help. I'm desperate.
CategoryPower Train:automatic Transmission:lever And Linkage:floor Shift
DateOct 20, 2018
StateGA
Description
I drove my 2018 ford escape into my driveway which is on a slight hill. I opened the garage door. I put the car in park and left the engine running to check out something in our yard. I walked across my small yard and then heard a very loud bang. I turned around and the car was no where in sight. I then realized it had driven itself into the garage. It ran into my bicycle, a car rack and some plastic cabinets. Luckily there is only a small dent and scratch on the front of the car and no one was hit. This could have been a very serious accident. I am now afraid to drive the car again and don't feel safe in it. I took it immediately to the dealer, but they said they couldn't find anything wrong.
CategoryElectrical System, Electronic Stability Control, Steering
DateSep 09, 2018
StateWV
Description
Went to stop on wet road traction control kicked in wheels locked up causing me not be able to guide myself off the road from hitting car it front slide the whole car shut down doors locked causing me to not be able to get out had to kick the door open and my phone was hooked up to the bluetooth and no cops were contacted like I was told it would be! It felt like my car was a robot and shut completely down and I could not do anything after hitting my brakes it was like having no tires from that point on and my car only had 9,000 miles on it!
CategoryEngine
DateSep 07, 2018
StateSC
Description
Tl* the contact owns a 2018 ford escape. The contact stated that the vehicle experienced a loss of engine power. As a result, the contact experienced a collision with a tree. A police report was not filed. The failure occurred without warning. The vehicle was taken to lugoff ford (located at 979 us-1, lugoff, sc), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The contact was advised not to operate a vehicle with less than a quarter tank of fuel. There were no injuries. The failure mileage was approximately 7,000. *tt consumer stated car was repaired 12/03/18*jb
CategoryEngine
DateAug 31, 2018
StateMI
Description
New vehicle and engine overheating at 25k
CategoryUnknown Or Other
DateAug 14, 2018
StateCA
Description
I believe my wife and I experienced what is know as park to reverse. Our car was in our driveway and my wife put it into park, left the car running and got out as I was gong to put it in the garage; (I was in the passanger seat at the time) a delay of several seconds occurred and then the car started to move in reverse hitting my wife and knocking her down dragging her on the driveway; next the car was in the middle of our street with me in the passenger seat still moving sideway and backwards slamming into our neighbors fence across the street. Ford motor co has inspected the vehicle at the dealer stating there is nothing wrong with the transmission. They have denied my claim for the injuries and medical bills my wife has as a result of the accident. The office of general counsel at ford motor co. Refuses to provide me with a copy of the engineers report who inspected the car. They state; "there is no written report"! How is that possible? Because we have no attorney they are treating us with the middle didget. Please help and the public should be aware of this potential safey issue with the 2018 ford escape with the 6speed automatic transimission
CategoryUnknown Or Other
DateAug 07, 2018
StateNY
Description
Interior door handle fell apart.
CategoryFuel/propulsion System, Unknown Or Other
DateAug 02, 2018
StateNM
Description
Getting terrible gas mileage only about 17 miles to the gallon, had 60 miles on car when leased and they told me to wait till I had a 1000 miles now have 2000 miles and still getting lousy mileage. Also, stop/start does not seem to be working. Also kick plate on back doesn't work well. Well, now try to take it in.
CategorySeat Belts
DateJul 30, 2018
StateIN
Description
The right rear seat belt has never worked. It has been locked since I bought the vehicle. I found out about it a few weeks afte I purchased the vehicle when my great granddaughter got in the back seat and it didn't work. I took it back to the dealer and they told me they would order a new one. That was several weeks ago and I haven't heard anything from them, so I called them this morning because I want to make a trip next week and people will be in my back seat. They acted like they didn't know what I was talking about. I always talk with the same two people.
CategoryStructure:body:hatchback/liftgate
DateJul 25, 2018
StateNY
Description
Tl* the contact owns a 2018 ford escape. While driving approximately 10 mph, the rear liftgate opened and a suitcase fell out of the vehicle onto the road. The contact pulled over to the side of the road and went to retrieve the suitcase from the road. When attempting to put the suitcase back inside the vehicle's rear area, the hatch started to close on the contact's head and did not stop. The contact had to use both hands to hold the hatch open. The contact had to go to the urgent care facility and was diagnosed with a concussion. The contact was treated and released. The vehicle was taken to the dealer (davidson ford of clay, 3690 ny-31, liverpool, new york, (315) 860-009), but the failure could not be duplicated. The dealer stated that the contact's foot must have been to close to the rear foot sensor, which caused the hatch to close. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 6,709.
CategoryVisibility/wiper
DateJul 18, 2018
StateMI
Description
While diving down 8 mile rd in farmington hills, mi at approximately 35 miles per hour, my vista roof exploded. The glass did not fall on me because I had the shade pulled at the time.
CategoryUnknown Or Other
DateJul 11, 2018
StateOH
Description
After having intermittent problems with the remote start not working, I attempted to start the vehicle from the ford pass app while my car was parked in an uncovered lot, which did not start. I started remotely from the key fob and loaded my infants car seat into the car, put my bag in the car, and shut the door. After closing the door, I heard the locks click, and the engine shut off. I was locked out of my car with my keys and baby locked in and the engine off. I was able to unlock the car from the app because my phone was in my pocket when I shut the door, but otherwise, would have trapped my newborn in a hot car with no way to unlock.
CategoryElectronic Stability Control, Engine, Vehicle Speed Control
DateJun 28, 2018
StateNH
Description
Purchased nov 2017- on may 23rd, 2018 my check engine light came on. I contacted services at the ford dealer the following morning. I was at the dealer first thing tuesday morning due to the holiday weekend, where they ran diagnostics on my vehicle. I was informed that it needed a new engine. The engine coolant had mixed with oil and was in the 2nd compression cylindar and a bulletin that this was the steps to be taken to rectify the situation. The engine was replaced with the same engine model as the original with no modification that rectify the manufacture defect I was informed their statistics indicate that 1 in 5 of these vehicles are returning for a second new engine on june 12th, I got the call that my engine had been replaced and it was ready for pick up. I drove it home that evening as well as, to and from work wednesday, thursday and friday. Three days is all it took at about 25 miles a day, friday night on my way home from work the car started shaking on a busy section of the highway, (93sb between 293 and exit 5) where there is construction and little to no pull off points, my speed drops down to 20miles per hour and when I tried to accelerate that engine just raced. I almost get hit as two cars swerve to miss me at high speeds, thankful they were awake at the wheel during rush hour. I managed to get off the next exit and pull into a parking lot. Shut off the vehicle. I'm 2 miles from home and after waiting for the traffic to drop a bit from people trying to get home I take the back roads at 20mph the rest of the way home. The cars engine would race when I stopped and slowly accelerate to 20 shaking along the way. Services stated the computer needed to be replaced on monday morning. This does not qualify for lemon law due to being out of the vehicle for under 30 business days however, this is a significant safety issue that needs attention.
CategoryEngine
DateJun 14, 2018
StateMI
Description
My 2018 ford escape engine light came on. I took it to the dealership to have it checked. They put a machine on it and said you need a new engine. I went to see my salesman and he was not in. I called the next day and told him about my escape. I told him I would not feel safe in it now. He said there was nothing they could do. I called ford motor company and they started a case file on it. Ford said that I need to pick up my escape when it is ready and drive it for at least 5 days, again I told them I didn't feel safe. The case worker said that is how they do things. I am scheduled to pick it up today thursday. June 14, 2018 by 8:00 pm. I have only made 5 payments on the escape. I would like to change my out my lease. The dealership said it would cost me a lot of money to do that. The reasons I get leased cars because they are new and shouldn't need to be at service after the first 5 months of driving it.
CategoryAir Bags, Service Brakes
DateMay 16, 2018
StateAR
Description
Bought the vehicle on the 24th of april 2018. Had a collision with another vehicle traveling the speed limit of 60 miles an hour. I rear ended the other vehicle after the brakes locked up and I did not stop. The airbags also did not deploy. The entire front end of the vehicle was pushed in due to the collision. It was just considered a total loss and now I don't have a vehicle because of faulty manufacturing.
CategoryElectrical System
DateMay 15, 2018
StateOK
Description
Tl* the contact owns a 2018 ford escape. While driving 60 mph, the instrument panel gauges illuminated and then dimmed. The failure prevented the contact from reading the speedometer. The vehicle was taken to metro ford oklahoma city (2800 interstate 44 service road, oklahoma city, ok 73112) where it was diagnosed, but the cause of the failure was not determined. The vehicle was not repaired. The failure mileage was 200.
CategoryElectrical System, Structure:body
DateMay 11, 2018
StateTN
Description
Back electric tailgate does not close completely. This is indicated by the horn double honking when locking the vehicle. However, there is no indicator on the dash when the car is on that this is not fully latched. I believe this could lead to exhaust in the cabin, especially if idling.
CategoryStructure:body
DateApr 18, 2018
StateOK
Description
Bought a brand new 2018 ford escape. Took it back to the dealer because I found that all the spindles were rusted. Ford said this is normal. Brought it to an independent mechanic-cartec in tulsa, ok. They found rust not only on the spindles, but the driveshaft, and cv axles. They put the pictures on a url http://2un. Me/2il56. I am worried these rusted parts will eventually rust all the way and cause the wheels to come off, causing an accident if left untreated.
CategoryAir Bags
DateJan 11, 2018
StateUT
Description
Tl* the contact owns a 2018 ford escape. The contact received notification of nhtsa campaign number: 17v803000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Larry h. Miller ford lincoln draper (11442 lone peak pkwy, draper, ut) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.

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Brian Jones

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Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

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23 COMMENTS
  • DC

    Bought a new 2018 Escape SEL model. Sept 26 of 2022 check engine light came on. 93000 miles. Set appt with dealer for Oct 3rd. Oct 1st while driving dash lit up warning stop pull over etc. Had car towed to dealer. Diagnosis cracked block. Found out there’s a TSB on that engine. 2 1/2 months later, got car back Dec 14th, put approx. 360 miles on car and check engine light back on. Dropped car at dealer 12/26. This time vapor lock. 12/31 after 100 miles on car, check engine light back on. Today is Jan 2 2023 and dealer closed. I have an ext. warranty at this rate I am paying 200 deductible every week. I need help!

  • ShellA

    I have a Ford Escape 2018. I took my vehicle in for the recall on September 15, 2022 and on September 29, 2022 my vehicle rolled into side of my house. No one was in my car and when i got into my vehicle to move it away from my house it was in park and was hard for me to take it out of parking. After getting out settling the alarm and disarming the alarm again i got back in and then i was able to shift it to get it back from my house. Took it back to the dealership, they told me it was out of there hands but they’ll send the report to ford motor company and it’s going to be a long process for the investigation.

  • John W

    2018 Ford Escape, the dash computer going wacky. GPS would tell me to turn after I pass the turn. I would also get lost and tell me to turn left while I was driving down the highway, where there is no way to turn left. all functions are slow. Even changing the radio stion may take up to 5 seconds to react. Took it in to the dealer and they charged the $100 deductible. They said it just had to be upgraded. It still does the same thing. It is just past 3 years, so I had to use the Ford extended warranty. Only 20,000 miles and I hope they can fix it when I take it back in. When I called 4 times to get back in, they never called back. The last time, I spoke with someone who said they would take care of it.

  • Paulette S

    Having the same problem check engine light keeps coming on also engine temperature light just got tune up and oil change done I’m very diligent about taking care of my car had it 4yrs

  • Chante D

    I have a 2018 Ford Escape Eco Boost and I just experienced the same issue with the High Temperature light coming on and telling me to pull over safely. This took place on 3/30 2022 I called a tow and I am waiting to hear the results by Monday .. This is very disappointing to know to know that Im sure FORD knows this is a manufacturing issue, with so many people experiencing the same issue it cannot be anything but a MASSIVE MANUFACTURING ISSUE/PROBLEM. I just bough my car last 5/08/2021. USED

  • Kenneth B

    Engine noise , diagnosis bad Flexplate . Car has 36000 miles . Car has been @dealership four weeks and counting . 2018 Escape . From all I am reading Ford has had this problem a long time and done nothing to correct . What are owners supposed to do .

  • joni

    Bought a 2018 Ford escape, brand new, have had the car not quite 3 yrs now. I do have 80,000 miles on it, but probably 75,000 all highway miles due to ill ess in my family and needing to drive 2 hrs 1 way daily for 8 months. I bought the extended warranty, have kept up in ALL maintenance issues, as my husband is very vigilant on those things. Just recently had oil change due come up on screen. It was 2 days after the warning I was taking it in for the change. I was taking my grandson to school, approximately 1 mile down the road, and suddenly this light appears on dash saying engine overheating, slow down and co.e to a stop. Immediately I called the dealer, had it towed, and a week later received a call saying it was going to cost me 8400.00 to repair if the extended warranty doesn’t cover it. Repair shop said the water pump burnt up causing motor issues. First of all WHY did it NEVER show an overheating issue on dash. And WHY after only 2 1/5 years of owning it, would it even have overheating issues. As I said before my husband was ALWAYS on top of general maintenance on all our vehicles including and not limited to ALL fluid checks, tire rotations etc!!! Now I’m driving a replacement car, with no means of paying 8400.00 for repairs if the inspector through the extended warranty company “decides” they will not fix it…so I am now without a vehicle, have multiple heath issues myself, o means to pay for repair, AND still in a loan over this vehicle! Don’t know where to turn for help and am in a MAJOR PANIC!!!…….SOMEBODY PLEASE HELP!!!

  • Latasha

    Power train malfunction light came on for my 2018 Ford Escape an of course it’s over warranty time so this leaves me screwed it doesn’t shift correctly an it seems like I’m not the only person having transmission problems with this year

  • Roger F

    I too bought and paid for a 2018 escape with 98000 miles . put about 1000 miles on it then it started misfiring . i changed sparkplugs. It stopped for a day then started missing again . then i bought 2 coilpacks figuring that would fix it . no change. Then it started to overheat , so i bought a new water resivore tank n cap . it helped for about 3 days . it overheated again .took it to dealer and they said it needed a new engine . ford goofed up when designing this motor !
    So it keeps loosing coolent then i bought some bluedevil engine fix treatment . that helped for a month and now the car is missing n doesn’t have any power ! As soon as i start it the high heat light pops on .
    I am so discusted with ford , i WILL NEVER BUY ANOTHER FORD !!! Dam junk

  • Jacqueline L

    I have a 2018 Ford Escape Eco Boost and I have the save problem with the engine! I am so disappointed. I am going to Ford today to get some solid answers on what I can do to trade.

  • Kurt

    My 2018 Ford Escape had a alarm start digging. A light came on saying engine overheating,pull over safely and stop. Took it to the dealers. They checked it and said it needed a short block. It was getting coolest in the no 2 piston. Got it back 10 days later on a Thursday. On Monday I’m driving down the highway at 50 miles an hour. I hear an awful grinding noise. I pull off the road and look and there’s oil and stuff all over my right front wheel. I look under the vehicle and one of the guards under the car is bent all the way back dragging on the road. They tow it back to the dealers and I’m informed the half shaft on the axle blew a seal. They replaced the whole axle. Now my wife and I are concerned about driving the vehicle. I’ve contacted Ford Motor Company customer service. Should here from them tomorrow

  • Connie C

    First new car since 19932018 Ford Escape has had three engine failures in 13 months. Dealer said there wasn’t anything else they could do. Corporate never allowed new engine components always “rebuilt “. In my emotional state I traded the Escape for a 2019 Ranger new. Because I no longer have the Escape I am not eligible for any compensation or anything. I am in for a car payment for more than a mortgage. Let me know if I can speak on behalf of my problems to help someone avoid what I have gone thru.

  • Nic

    My 2018 Ford Escape was “found on road dead” after all the engine coolant leaked out all over the engine. Had to get a tow. Was lucky to have phone service where I was driving. Dealer told me this is a big problem with the 2018 escapes. When I took mine into the dealer for a repair, it was the 4th 2018 Ford Escape brought in that day for the same problem. Needs a new engine.

  • RZ

    Just bought a 2018 Escape on Sunday 03.01.2020, engine light came on. Went on line and saw all the reviews I was floored. Took it to the dealership yesterday 03.04.2020. Was told today 03.05.2020 new engine is needed. I am so bummed, mad, disappointed and every other emotion I have. Haven’t bought a car in 12 years and this happens….
    Now to decided if I want them to just take it back. This should not happen….

  • Lee M

    Took my 2018 Escape in for the recall issued in January 2020. They “fixed” it and two days later I have a coolant leak. Dealer isn’t being very helpful either.

  • Michelle A

    2018 escape with 28,000 miles , check engine light came on. I need a new engine. Ford told me 2 1/2 weeks for the engine to come in. Im now at month and a half.

  • Robert

    2018 ford escape 1.5L had my engine rebuilt under 30 000km, then had an engine replaced at 30 000km, had it in twice cause still ideling rough and ticking no solution given, finally get ut in this week and they said engine was misaligned but no surprise it is still not fixed.

  • ELENA C

    I am having the same issue check engine light came on, leased my vehicle Dec. 3rd 2018. check engine light came on end of October. My car has been in the Shop since 11/1/2019 only 18,000 miles. I was informed Engine would need to be replaced and would take up to 3 months to have my vehicle returned. i was given a rental problem is I am unable to leave the state for the holidays, and have trips planned! Dealership as well as Ford Headquarters have been 0 help!!!

  • Heather P

    I’m going through the same thing with my 2018 ford escape. Bought it in June 2018 and in Oct 2019 22,000 miles they have to replace the engine. Being told I may only get a 12 month manufacturer warranty with the new one. First new car in my life. I’m worried the same thing will happen with the new one. Any of you had resolution with yours?

  • rodger s

    Bought a 2018 Ford Escape in May 2019. October 2019 Major engine problems with the 1.5 liter engine. Dealer said it is a cracked block. Put on a waiting list with no response to a fix. Not a happy camper with FORD. Think they are hiding a major problem.

  • Eddie C

    Engine fail on my 2018 escape and service manage said this is a known problem with the escape

  • Susan H

    Me, too, Don S. 2018 Escape barely over a year old and needs a replacement engine! I see on the internet that I am not the first. Can’t believe it – my first new car in 25 years and now this. So disappointing.

  • Don S

    Our 2018 ford escape with 10000 mi had the same problem Blown head gasket. They are replacing the whole engine. Short block. They know what the flaw is but wont tell us

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