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The Ford F-150 was once thought of as an American icon – but now, it’s a national disgrace. The truck suffers from both mechanical and electrical problems, making it undependable and unsafe. According to the National Traffic Highway Safety Administration (NHTSA) website, the main problem areas for the 2017 Ford F-150 are the transmission, engine and service brakes.
Click on other model year to view more problems: 2018 2019 2020 2021 2022
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NHTSA Complaints for the 2017 Ford F-150
| Complaint Category | Number of Complaints |
|---|---|
| Unknown Or Other | |
| Power Train | |
| Engine | |
| Structure:body | |
| Electrical System | |
| Service Brakes | |
| Steering | |
| Visibility/wiper | |
| Wheels | |
| Air Bags |
Problems with the Brakes
In the 1950s and 1960s, it wasn’t uncommon for brakes to fail. But we’re in the 21st century now, and loss of stopping ability is, for the most part, a thing of the past. That is, unless you drive a 2017 Ford F-150.
Look anywhere online, and you’ll find F-150 owners with failed brakes. On the NHTSA website, one owner recalls, “Sudden loss brakes in a hard stop. There are videos explaining the problem where the ABS unit goes into bypass and for one wheel; but then the value does not reset. This issues happened to me 4 times while driving and to my wife once. Taking out the ABS fuse, and thereby disabling the function solves the problem.”
Of course, ABS is government mandated for a reason – it’s a safety system that saves lives. Disabling it compromises the integrity of the vehicle and puts occupants at risk.
Another owner on carcomplaints.com, writes, “I was shocked at the number of F150’s on this site with brake pedals suddenly going to the floor during all types of stopping situations. The problem seems to span 2016-17 models regardless of engine.
It started yesterday with a freeway off-ramp failure and put me in the middle of a relatively safe intersection today… NO BRAKES. I’ve seen master cylinders replaced to dealers stating that is the normal operation. That last part is pretty lame… Brake pedal going to the floor? The brake initially seems to work and then the pedal sinks slowly to the floor with NO braking force at that point. At a full stop in park, I can repeat the failure. Touch the brake and it appears to be OK. Quickly touch it again and it immediately sinks to the floor.
Apparently knowledgeable dealer indicated that there may be an ABS solenoid sticking cycling brake fluid back to the reservoir instead of being applied to brake pressure. This sounded much more logical than replacing the master cylinder unless the ABS is integrated into it in some manner. After all this time, why hasn’t Ford issued a service bulletin? Are they waiting for exploding gas tanks on Pintos???”
So far, there has been no recall by Ford to address the problem.
Here are some actual complaints logged with the NHTSA about the 2017 Ford F-150 Brake Problems:
I WAS SHOCKED AT THE NUMBER OF F150’S ON THE WEB WITH BRAKE PEDALS SUDDENLY GOING TO THE FLOOR DURING ALL TYPES OF STOPPING SITUATIONS. THE PROBLEM SEEMS TO SPAN 2016-17 MODELS REGARDLESS OF ENGINE. IT STARTED YESTERDAY WITH A FREEWAY OFF-RAMP FAILURE AND PUT ME IN THE MIDDLE OF A RELATIVELY SAFE INTERSECTION TODAY… NO BRAKES. I’VE SEEN MASTER CYLINDERS REPLACED TO DEALERS STATING THAT IS THE NORMAL OPERATION. THAT LAST PART IS PRETTY LAME… BRAKE PEDAL GOING TO THE FLOOR? THE BRAKE INITIALLY SEEMS TO WORK AND THEN THE PEDAL SINKS SLOWLY TO THE FLOOR WITH NO BRAKING FORCE AT THAT POINT. AT A FULL STOP IN PARK, I CAN REPEAT THE FAILURE. TOUCH THE BRAKE AND IT APPEARS TO BE OK. QUICKLY TOUCH IT AGAIN AND IT IMMEDIATELY SINKS TO THE FLOOR. APPARENTLY KNOWLEDGEABLE DEALER INDICATED THAT THERE MAY BE AN ABS SOLENOID STICKING CYCLING BRAKE FLUID BACK TO THE RESERVOIR INSTEAD OF BEING APPLIED TO BRAKE PRESSURE. THIS SOUNDED MUCH MORE LOGICAL THAN REPLACING THE MASTER CYLINDER UNLESS THE ABS IS INTEGRATED INTO IT IN SOME MANNER.
I WAS COMING UP TO A STOP LIGHT AND APPLIED THE BRAKES. THE PEDAL WENT TO THE FLOOR AND THE VEHICLE WAS NOT STOPING. I RELEASED THE BRAKE PEDAL AND PUSHED IT AGAIN. THIS TIME THE VEHICLE STOPPED. I IMMEDIATELY PULLED OVER AND CHECKED THE BRAKE FLUID AND IT WAS FULL.
THERE HAS ALWAYS BEEN A “BRAKE LIGHT” SIGN TURN ON INSIDE DASHBOARD, AND THE BRAKES DO NOT BRAKE WHILE IT IS IN MOTION. WHEN I STEP ON THE BRAKE PAD, THE PAD GOES ALL THE WAY IN BUT DOES NOT STOP MY VEHICLE AT ALL. IT WORKS SOMETIMES, BUT MY STOPPING IS NOT GUARANTEED EVERY TIME. ALSO, WHEN I AM AT A RED LIGHT, MY ENGINE IS SUPPOSED TO SHUT DOWN THEN START BACK UP ONCE I RELEASE THE BRAKES (2017 F150). HOWEVER, MY ENGINE DOES NOT SHUT DOWN AT ALL. I HAVE BEEN TO THE DEALER A FEW TIMES AND HAD MY VEHICLE SERVICED, HOWEVER, NOTHING HAS CHANGED. NOW, MY DEALERSHIP IS AVOIDING ME BY NOT PICKING UP MY PHONE CALLS. I AM AFRAID TO DRIVE ON THE ROAD WITH THIS VEHICLE FOR MY SAFETY, AND THE SAFETY OF OTHERS.
Problems with the Transmission
In 2017, the F-150 got an all-new 10-speed automatic transmission. The unit was paired exclusively with the 3.5L EcoBoost engine for maximum performance. Sadly, the transmission has already been the subject of a major recall.
Toward the end of 2017, Ford recalled 11,783 F-150 trucks for a problem with the transmission shift linkage. A pin can come loose, leaving the truck unable to change gears. Also, the driver may be able to remove the key without the vehicle in park, increasing the chance of a roll-away incident.
And roll away, the truck did on one unlucky owner from Sistersville, PA. On the NHTSA website, the driver complains, ““I stopped on level ground, put the transmission in park and stepped on the emergency brake. I exited the vehicle for a minute to perform a minor task. I left drivers side door open and the engine running. The gate was down. I turned around to renter the truck but it had moved off level ground and was going down the hill in reverse. It continued until it hit a pine tree. No one was in the vehicle.”
Yeah, that could make for a really bad day.
Here are some actual complaints logged with the NHTSA about the 2017 Ford F-150 Transmission Problems:
I OWN A 2017 FORD F150 4X4 WITH THE 3.5 ECOBOOST ENGINE AND THE 10 SPEED TRANSMISSION. A FEW DAYS AFTER WE BROUGHT THE TRUCK HOME, WE NOTICED A VERY LOUD CLUNK THAT WOULD HAPPEN WHEN THE ENGINE IS STARTED. WE HAVE TAKEN THE TRUCK TO MULTIPLE DEALERSHIPS AND ALL HAVE SAID THAT THE CLUNK IS NORMAL AND THAT ITS JUST THE TRANSMISSION “LOADING UP”. THIS SAME CLUNK IS ALSO HAPPENING ON 2018 F150S AS WELL, WITH THE 6 SPEED TRANSMISSION AND THE 10 SPEED TRANSMISSIONS.
4500 MILES ON VEHICLE, NEVER TOWED ANYTHING, ONLY NORMAL CITY/HIGHWAY DRIVING, NO LONG TRIPS EVER TAKEN. WAS TURNING LEFT AT INTERSECTION AND TRANSMISSION SEEMED TO SLIP, TRUCK STILL MADE IT THROUGH, I THEN NOTICED THAT A YELLOW “WRENCH” LIGHT CAME ON, I ASSUMED THIS WAS FOR MY UPCOMING 5K MILE OIL CHANGE. I DIDN’T THINK MUCH OF THE “SLIP” AND ASSUMED IT WAS AN ANOMALY. I THEN GOT ONTO THE HIGHWAY AND NOTICED THE TRUCK WAS BEHAVING STRANGELY, POWER WAS INCONSISTENT, I ATTEMPTED TO PUT IT INTO CRUISE CONTROL AND IT REFUSED TO ACTIVATE. I GOT OFF OF HIGHWAY AND TURNED LEFT AT AN INTERSECTION, STARTING FROM A COMPLETE STOP THE TRUCK LURCHED FORWARD AND THEN SLIPPED OUT OF GEAR AND STALLED OUT IN THE INTERSECTION. IF A CAR WAS COMING I WOULD HAVE EASILY BEEN STRUCK. I LET IT SIT FOR A FEW SECONDS AND THEN THE TRANSMISSION FINALLY GOT INTO, AND STAYED IN, FIRST GEAR. AT FIRST IT WENT INTO GEAR AND THEN SLIPPED OUT OF GEAR. THIS “WRENCH” LIGHT WAS APPARENTLY A LIMP HOME MODE, ANOTHER COMPLAINT, BESIDES THE STALLING, WOULD BE THE FACT THAT THIS LITTLE YELLOW WRENCH LIGHT DOES NOTHING TO WARN ME THAT THE TRUCK IS ACTUALLY IN AN IMPAIRED STATE, A “LIMP” MODE. I WORK IN THE AEROSPACE INDUSTRY AND THIS WOULD NEVER BE TOLERATED, A FUNCTION THAT HAMPERS THE NORMAL PERFORMANCE OF YOUR VEHICLE SHOULD BE EASY TO RECOGNIZE AS A WARNING, A LITTLE YELLOW WRENCH LOOKS LIKE A SERVICE LIGHT.
VEHICLE IS PRESENTLY OUT OF SERVICE FOR IT’S 3RD REPAIR ATTEMPT OF THE SAME TRANSMISSION RELATED NON-CONFORMITY AND HAS BEEN SO FOR GREATER THAN A CUMULATIVE 30 DAYS AS OF 10/4/17. THE SAME SAFETY ISSUES OCCURRED UNDER IDENTICAL DRIVING CONDITIONS MULTIPLE TIMES WHILE TRAVELING ON THE HIGHWAY. WHILE IN MOTION ON THE HIGHWAY AT APPROXIMATELY 65 MPH THE VEHICLE’S 10 SPEED AUTOMATIC TRANSMISSION LOCKED UP IN 7TH GEAR. AT THE EXACT TIME THIS DEFECT OCCURRED THE “CHECK ENGINE” ALARMS AND DASHBOARD LIGHTS SOUNDED. THEREAFTER, THE VEHICLE WAS UNABLE TO DOWNSHIFT OR UPSHIFT FROM 7TH GEAR NO MATTER WHAT SPEED. THEN VEHICLE ENGINE STALLED COMPLETELY ONCE MANEUVERED TO AN EXIT RAMP AND SLOWED TO A POINT WHERE 7TH GEAR COULD NO LONGER SUSTAIN FORWARD OPERATION. THERE IS A DOCUMENTED 1ST REPAIR ATTEMPT APPEARING TO BE THE IDENTICAL ISSUE BUT WAS MADE PRIOR TO MY TAKING POSSESSION OF THE NEW VEHICLE. THE SECOND OCCURRED ON 8/29/17 AT 427 MILES ON VEHICLE. AND THE 3RD ON 9/14/17 AND HAS BEEN IN SERVICE THROUGH PRESENT DAY. TO DATE REPAIR ATTEMPTS HAVE INCLUDED IN CHRONOLOGICAL ORDER: REPLACING “ALL 4 SPEED SENSORS TO TRANSMISSION AND THE TRANSMISSION INTERNAL HARNESS”; REPLACING “TCM – TRANSMISSION CONTROL MODULE”; AND IN PROGRESS (INCOMPLETE) REPLACING THE TCM “HARNESS”. THE FIRST TWO REPAIR ATTEMPTS HAD ZERO POSITIVE EFFECT ON THE SAFETY RELATED NON-CONFORMITY, AND THE 3RD ‘IN-PROGRESS’ STILL HAS YET TO BE COMPLETED PAST THE 30 DAYS OUT-OF-SERVICE PERIOD
Problems with the Engine
It’s hard to imagine an engine failure on a brand-new vehicle. Yet, that’s exactly what’s happening to 2017 Ford F-150 trucks everywhere. The problem? Clogged oiling holes in the cylinder heads. The issue occurs on pickups equipped with the 3.5L V6 engine.
The cylinder heads are referred to as the “top end” of the engine and contain the valvetrain (camshafts, valves, etc.). These vital internal components must be kept well-lubricated by engine oil. Otherwise, they quickly overheat and fail. The result is catastrophic engine damage.
Ford recalled just 30 model year 2018 pickups for clogged cylinder head oiling holes. The problem, however, seems to be more widespread that the automaker is willing to admit. Many owners of 2017 Ford F-150 trucks are experiencing the same problem.
One from Acworth, GA, complains to the NHTSA, “Service advisor called to tell me it (the truck) is blowing oil through the pistons and they are going to have to replace the heads per a TSB. I started research on the internet and found Ford TSB 17-0007. Seems that F-150s made between June and October 2016 (which would be 2017 model year trucks) might have this problem.”
So, Ford knows the issues isn’t limited to just 2018 trucks. The automaker has issued a TSB, admitting to the problem, but refuses to issues a recall. Perhaps the company is gambling on the fact vehicles may be out of their factory warranty by the time they fail. That way, owners would be forced to pay out of pocket.
Here are some actual complaints logged with the NHTSA about the 2017 Ford F-150 Engine Problems:
I BOUGHT 2017 F-150 PLATINUM FROM LEVITTOWN FORD I OWN IT LESS THAN 1 YEAR AND HAVE NOW 15,000 MILES ON IT. MY PROBLEM FIRST STARTED AROUND MAY OF 2018 IT WAS RANDOM HAPPENING OFF AND ON I WAS GETTING A GRINDING NOISE WHEN I STARTED THE TRUCK ONLY WHEN I STARED IN USUALLY FIRST THING IN THE MORNING OR IF IT SAT FOR MORE THAN 6 OR MORE HOURS. THE PROBLEM GOT WORSE AS THE SUMMER PROGRESSED I MADE MY FIRST APPOINTMENT WITH STEVENS FORD ON 07/10/2018 AFTER BEING TOLD THEY HAD A BACK LOG OF SEVERAL WEEKS AND THIS WAS THE EARLIEST APPOINTMENT I COULD GET. WELL I PICKED UP THE CAR AT NIGHT AND THE CLAIM THEY DID NOT HEAR THE NOISE YET ON THE RECEIPT IT SAYS DUE SHOP OVER LOAD. SO I MADE A APPOINTMENT WITH THE DEALERSHIP I BOUGHT IT FROM AND THE EARLIEST DATE I COULD GET WAS 07/25/2018 AND THEY WERE FINALLY ABLE TO DIAGNOSE THE PROBLEM BEING THE TIMING CHAIN AND CAMS AS PER ATTACHED PAPER WORK. I WAS WITHOUT MY VEHICLE FOR ALMOST ONE MONTH AND NOW AFTER PICKING IT UP I STILL FEEL A SLIPPAGE IN THE ENGINE AS I DRIVE IT. NOW AFTER DOING EXTENSIVE RESEARCH I HAVE FOUND THAT THE 3.5 6 CYLINDER ECO BOOST ENGINE HAS HAD THIS PROBLEM DATING BACK TO 2004 AND HAVE REALLY NEVER FIXED THE PROBLEM. IT USUALLY EFFECTS THE ENGINE AFTER THE 60,000 WARRANTY EXPIRES AND I HAVE RARELY SEEN THIS OCCUR IN A TRUCK AS NEW AS MINE. I AM FIGHTING WITH FORD ON ALL AVENUES TO GET MY TRUCK BOUGHT BACK BY THEM BECAUSE I HAVE LOST ALL CONFIDENCE IN THIS PRODUCT.
ENGINE KNOCKING ON A COLD STARTUP. THE KNOCK IS MORE EASILY HEARD FROM THE PASSENGER SIDE OF THE VEHICLE. THE KNOCKING IS THE MOST NOTICEABLE FOR THE FIRST 30 SECONDS OF STARTUP. THIS OCCURS EVERY DAY. THE AMOUNT OF KNOCKING FOLLOWS AN INCREASE IN ENGINE RPM
TWO DIFFERENT OCCASIONS I WAS DRIVING 65 ON THE FREEWAY, THE ENGINE COMPARTMENT STARTED VIOLENTLY SHAKING. THE CAR LOST ACCELERATION AND FLASHED THE CHECK ENGINE LIGHT. ADDITIONALLY I WILL BE SITTING AT STOP LIGHTS AND YOU WILL GET THE SAME SHAKING FROM THE ENGINE COMPARTMENT.
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Complaint Data
| Category | Air Bags, Forward Collision Avoidance: Adaptive Cruise Control, Unknown Or Other |
| Date | Mar 14, 2023 |
| State | TN |
| Description | Symptoms of clock spring failure in steering wheel (buttons only working on half of steering wheel, horn not working). There are recalls for this same issue on other model fords where at appears the airbag may be implicated. There is no recall for this on my model year, and ford could not provide insight as to whether my airbag was also implicated |
| Category | Engine |
| Date | Mar 14, 2023 |
| State | TX |
| Description | The contact owns a 2017 ford f-150. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The contact stated that the manufacturer's notification indicated that an internal engine component had failed and advised to have the vehicle serviced. The vehicle was taken to the local dealer who diagnosed that the engine cam phaser was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vin was not eligible for the manufacturer's extended service regarding the failure. The failure mileage was 54,500. |
| Category | Power Train |
| Date | Mar 14, 2023 |
| State | GA |
| Description | Transmission started skipping at just over 70k miles. Mainly in lower gears (1-4), but has also dropped from 10 to 1 while traveling on the interstate. "wrench" illuminates periodically detecting a powertrain malfunction. This goes away once the vehicle is off for several minutes, but the problem still exists. Dealership ran a "re-learn" on the transmission that failed to work, indicating an internal failure. Options are to replace the transmission, or tear it down and find/fix the problem (4-5 months of downtime). |
| Category | Service Brakes, Hydraulic |
| Date | Mar 09, 2023 |
| State | TX |
| Description | The contact owns a 2017 ford f-150. The contact stated while driving approximately 25 mph and slowing for traffic at an intersection, his brakes failed as he depressed the brake pedal. The contact stated that his vehicle crashed into the rear of the vehicle in front of him. The contact stated that his air bags deployed. The contact stated no warning light was illuminated. The contact stated that the front end of his hood and grill were crushed, and that the radiator had been ruptured. The contact stated that the other vehicle had suffered damage to trunk and rear bumper. The contact stated that there were no injuries to him or the other driver. The contact said that the police were on scene and wrote a report. The contact stated that his vehicle had been towed to his residence, he was not sure if the other vehicle had been towed. The contact's vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact had researched online and related the failure to nhtsa campaign number: 22v150000 (service brakes, hydraulic). The failure mileage was unknown. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Mar 08, 2023 |
| State | MI |
| Description | Driver's side door won't stay latched. |
| Category | Engine |
| Date | Mar 06, 2023 |
| State | GA |
| Description | The intake manifold control runner is broken. I have had it at the service center and ford states a new manifold has been designed but they are on national back order. The vehicle does not respond trying to accelerate. I was almost in a wreck due to not being able to accelerate. The check engine light came on in early october and the code points to this failure. It is not only dangerous but I cannot get it inspected for emissions and thus cannot get a tag. This part has been on order since october 3, 2022. Ford cannot provide a replacement date. |
| Category | Electrical System, Seats |
| Date | Mar 05, 2023 |
| State | SC |
| Description | Heated and cooling seat buttons for the front seats and heated seats for the rear indicates power being fed and luminated. Fuse for the climate control on seats is operational, however no heat and no cooling. Checked the heated and cooling module under passenger front seat and disconnected harness to find the top wiring pig tail as you look at it burnt. Terminals on module burnt. Apparently on the ford f-150 forum numerous members have the same problem. I have found the module and pigtail available, however I don't want to change it to prevent voiding possible safety recall. Will notify the dealership on march 6, 2023 at (dick smith ford), columbia s. C.. Gds... |
| Category | Latches/locks/linkages:doors:lock |
| Date | Feb 26, 2023 |
| State | MI |
| Description | Both front door latches have issues. When I enter the vehicle and attempt to shut the door, it doesnt latch closed. Instead the door just bounces back open. The only way I found to get the latch to engage is by locking the door not with the interior switch but with the keyfob lock button. Once I do that while the door is open, I can shut the door and it will latch closed. Issue is sporadic. |
| Category | Latches/locks/linkages:doors:latch, Structure:body |
| Date | Feb 24, 2023 |
| State | PA |
| Description | Door latch freezes during frigid temperatures and wont latch closed and if door is closed hard enough it wont register the warning light but can fly open while driving had this happen multiple times with the passenger doors once with my 3 year old childs door. I had to ratchet strap it closed to get home there is open recalls for this problem just not for my vin# this is the first ive personally reported this issue since buying the vehicle. And sometimes the door ajar warning will come on if the door isnt shut hard enough but thats after the issue happens, the door will shut but not latch causing a major safety concern. |
| Category | Fuel/propulsion System, Power Train, Vehicle Speed Control |
| Date | Feb 20, 2023 |
| State | MD |
| Description | While traveling down the interstate at the posted speed limit of 70 mph in the fast lane, I experienced the vehicle immediately hesitating without pressing the brake and a loud grinding noise in the front drivers side and caused me to put on my brakes, change lanes and drive off to the side of the road. The grinding stopped and then it happened again about 20 more miles down the road. I was able to get it to the ford dealership and was told it was a defective iwe check valve which attempted to put my vehicle into 4 wheel drive. As a result, I had to replace the front iwe and the new & improved iwe check valve which was designed to prevent this from happening in the future. For obvious reasons, I became upset that a known issue with defective iwe check valves causes this event to occur. After exploring the internet for this same exact problem, I found this has been going on for more than 5 years. I now have the "corrected" part, but my major concern is that while I did not get into an accident this time, what is to prevent it from happening to someone who may not exhibit the same composure and causes their vehicle to crash into someone else and death or injury is caused and could have been prevented with a relatively cheap replacement part. |
| Category | Wheels:lugs/nuts/bolts |
| Date | Feb 16, 2023 |
| State | KS |
| Description | The contact owns a 2017 ford f-150. The contact stated that upon taking her vehicle to a dealer for an inspection, the contact was informed by the service agent that the lug nuts were swollen due to moisture and needed to be replaced. The service agent provided her an estimate for the repair; however, the contact contested that the defect was a manufacturer defect and that she should not be charged for the repair. Another advisor decided to replace the lug nuts free of charge. The contact was referred to the manufacturer who then referred her to the nhtsa hotline for assistance. The vehicle was repaired. The failure mileage was approximately 44,300. |
| Category | Engine |
| Date | Feb 15, 2023 |
| State | TX |
| Description | The contact owned a 2017 ford f-150. The contact stated that while her husband was driving an unknown rv hauling a 2017 ford f-150 at 70 mph, the vehicle caught fire from the front end. The contact's husband attempted to extinguish the fire but was unsuccessful. The firefighters were able to extinguish the fire. Police and fire reports were filed. The vehicle was deemed totaled. The vehicle has not been diagnosed. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. |
| Category | Engine |
| Date | Feb 14, 2023 |
| State | TX |
| Description | The contact owns a 2017 ford f-150. The contact stated that when he started the vehicle, there was a rattling noise coming from the engine compartment. The check engine warning light was illuminated. The contact received notification of ford customer satisfaction program: 21n03 (cam phaser replacement) and made a local dealer aware of the failure. The vehicle was taken to the dealer for an unknown recall repair, and the contact was made aware that the program had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. The approximate failure mileage was 24,000. |
| Category | Steering |
| Date | Feb 13, 2023 |
| State | VT |
| Description | the truck will pull to left then to right . Seems. To steer hard . The dealer has replaced two steering racks in my truck . Workes well for a short time I have only 27000 miles on this truck . If you you google. This problem you can read the complaints for 2013 to 2019 f150 something needs to be done. Thank you the dates that the dealer put in new steering rack was 4-20-21 and 3 -22 -22. The dealer has been good to work with . It is a problem that ford needs to take care of before someone gets killed if they have not already. Thank you |
| Category | Power Train |
| Date | Feb 08, 2023 |
| State | PA |
| Description | I had the f150 in for service on 1/26/23 for a unrelated repair to the driver seat, upon leaving the dealership and pulling on a 5-lane road the engine/tranny would not climb in rpm and the tranny started to go up and down its 10 speeds erratically and thumping into different gears. I quickly pulled off the road. I noticed the "check engine light" came on. I shutdown the f150 for a few minutes and restarted. "check engine light" still on. I drove in parking lot and it was still doing the same issues. Since dealer was only a football field away I drove there. They put it on the code tester and it said valve body bad. Unfortunately for me the f150 can't be driven like this and the only mechanic that could work on it was out for training. He did not verify trouble and order part until 2/6/23. The dealer, as of filing this claim, still has not informed me when parts will be in and when repair will be completed. My concern is that if this happens in heavy traffic it could cause an accident. Plus, there seems to be many issues with transmission and ford seems reluctant to get it fixed correctly - read the internet. My vehicle only has approx. 45,000 miles in it. Ford should be required to extend warranty to 10 years 200,000 miles. |
| Category | Latches/locks/linkages:doors:latch:emergency Mechanical Release |
| Date | Feb 03, 2023 |
| State | NY |
| Description | The door latches are still freezing open and closed so the doors will not open or close properly. Took it to the dealership and they said ford will not cover it because the latches are not part of the recall apparently. |
| Category | Power Train |
| Date | Feb 03, 2023 |
| State | FL |
| Description | The contact owns a 2017 ford f-150. The contact stated that on numerous occasions while the vehicle was idling or after the vehicle was started there was a loud rattling sound coming from the hood. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the variable camshaft time unit pcm reprogram for cam phaser rattle needed to be performed. The vehicle was not repaired. The contact referenced the customer satisfaction program: 21b10 (variable camshaft time unit pcm reprogram for cam phaser rattle) however, the manufacturer was notified of the failure, and the contact was advised to call the nhtsa hotline. The failure mileage was approximately 39,150. |
| Category | Wheels |
| Date | Feb 03, 2023 |
| State | OH |
| Description | Front wheel bearing driver side started failing (but I did not know it) shortly after 5ok miles. Had it replaced when noise became very pronounced at 56k miles. Dealer has not confirmed the problem. However dealer's parts man recognized the part number by site, and hinted that the problem is not uncommon, although usually at higher mileage. Dealer was (and still is) unable to obtain the replacement part. Repair was performed by a 3rd party garage using aftermarket part. Warnings: the tpms monitor started alerting that it was not recieving the tire pressure from the affected wheel, when driving long distances on the highway. This has not occurred since the bearing was replaced. |
| Category | Latches/locks/linkages:fueling/charging Door/hatch/port, Structure:body |
| Date | Feb 01, 2023 |
| State | IA |
| Description | When the temperature outside drops below freezing, the rear driver's side door has either been stuck closed or will not latch properly. Ford needs to issue a formal recall on this. If the door to open while driving this would not be safe to the passengers in the vehicle. If I were to get into an accident, I would not have easy access to the occupants in the back as the door maybe stuck and will not open. |
| Category | Latches/locks/linkages:electronic Lock/latch Actuator, Structure:body |
| Date | Jan 30, 2023 |
| State | OR |
| Description | Doors would not unlock with key fob in 23 degrees fahrenheit weather. Had to unlock manually with key. Then door would not latch closed manually or automatically. Feels unsafe to drive because doors can swing open while driving and items or passengers in the vehicle could fall out onto roadway. |
| Category | Power Train |
| Date | Jan 30, 2023 |
| State | NC |
| Description | Truck shifts out of gear. One time doing 70mph, shifted to neutral. Second time, engine stalled while on train track. The issue is the transmission range sensor, or neutral safety switch. Ford knows about the issue, affecting many thousands in usa. Same safety concerns. I have a 2017 model. Ford has recalled the 2021 model for same exact issue. In order to fix the issue, the sensor needs to be replaced. Unfortunately this part is on back order for multiple months. Ford is not offering a remedy to the thousands of us as it is out of warranty. But this is literally a life or death issue. |
| Category | Visibility:defroster/defogger/hvac System:rear Window |
| Date | Jan 27, 2023 |
| State | GA |
| Description | I started my truck with "remote start" to warm up it up just a little before I got inside. (truck was in the garage.) after I got my shoes on I got in the car after about 4-5 minutes. Hit the start button and started to pull out and the entire back window exploded. (I thought someone was shooting at me.) I could not figure out what happened but truck is clearly un-drivable now. Glad it happened while I wasn't on the road. This could have easily caused a wreck if I was in traffic. I googled the situation and noticed that there are a lot of complaints of this exact issue. Please see https://www. Vehiclehistory. Com/articles/all-about-the-ford-f-150-back-window-recalls . These comments sound just like my issue. I am assuming this has something to do with remote start (based on other comments) and the defrost of the back window. It is not just a small crack... It happened suddenly with a very loud bang. (thought someone was shooting at me.) I called the dealership and they have convienantly never heard of this problem but recommended me to call customer care. I now have a case open with ford but I don't have much hope based on all the other comments I have seen. (ford said it would be 2-3 days before they can even get the part in.) |
| Category | Structure:body |
| Date | Jan 25, 2023 |
| State | NC |
| Description | Freezing recall driver's door fail to close after fixing recall no fix recall |
| Category | Power Train |
| Date | Jan 18, 2023 |
| State | PA |
| Description | in november of 2021 the transmission started clunking and having difficulty shifting gears. It became worse as a week's progressed I took it to the dealership where they claimed it was a recurring problem in the 10 speed transmission so they claim to have rebuilt the valve body. I obtained the vehicle back after a week and it seemed to run fine over the next 10 months and now the last 2 months it has started again and gotten worse. I currently now have an appointment at the ford dealer next monday the 23rd of january 2023. This is my only vehicle and not having it for a week now 2 weeks is unacceptable. |
| Category | Engine |
| Date | Jan 17, 2023 |
| State | NJ |
| Description | The contact's friend owns a 2017 ford f-150. The contact stated that while her friend was driving at an undisclosed speed, the vehicle started decelerating, rattling, and then stalled. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact's friend was informed that the vehicle was out of warranty due to the mileage. The failure mileage was approximately 201,202. |
| Category | Unknown Or Other |
| Date | Jan 17, 2023 |
| State | MI |
| Description | I have a 2017 ford f-150 I bought in april 2022 with 113,000 miles on it. I need a turn signal bulb replace on the passenger side and that was done and then I found out I have a recall on the vehicle since may 2022. Never received a recall letter-nothing! Now I find out that I have a water pump leak, oil pan issues, gasket by the motor is leaking. I have had the vehicle less than a year now have 119,000 miles on it and have all of these problems and the dealership did admit that the f-150 ford truck have had and are known for oil pan leaking issues and have not let anyone know. Underneath my truck it was saturated with oil and I found at least 25 complaints online and at least 95 more that I did not print out. How can I have a vehicle less than a year with not even 7,000 miles on it and have all of these problems? One mechanic said they thought the dealer who sold it knew about the oil pan leak as bad as it was and the other person at a car dealer in the service department could not say yes or no but thought it was unusual. I would like the company checked into and see if they did knew about the oil pan leak and the recall and I was not notified by letter before I bought the vehicle that there was a recall. It showed on the bill of sale and when I asked about the recall on the bill of sale they said it was taken care of as far as they knew. I feel I got a vehicle that had things wrong with it and was never told. Is it because I am a 80 year old person that needed a vehicle I feel I was taking advantage of. I just wanted to have something I could trust with no problems. Can you help or no? |
| Category | Exterior Lighting |
| Date | Jan 06, 2023 |
| State | MI |
| Description | The right rear light underneath the brake light caught fire and exploded. |
| Category | Wheels, Wheels:lugs/nuts/bolts |
| Date | Jan 02, 2023 |
| State | GA |
| Description | My 2017 ford f150 with 40k miles was in dealership for tire rotation. Mechanic says my truck has swollen lug nuts. I reside in ga and road salt not typically used in winter. Cost me 0 for something poorly engineered. |
| Category | Electrical System, Power Train, Vehicle Speed Control |
| Date | Dec 29, 2022 |
| State | PA |
| Description | Truck downshifts periodically from 3rd to 2nd gear or from 4 to 3 of 4th to 2nd, for no reason, while keeping speed same on flat road. This causes tire squealing action in some cases and is unsafe. Also, at the same time, rear motion sensor system failure light comes on with an ok button. I select the button and then a wrench sign lights up indicating service requires. Sometimes also a check engine light comes on. Sometimes also the display showing what gear truck is in goes blank, or flutters through all gears. Sometimes a fan/generator comes on as well for no apparent reason. Sometimes the truck is goes in to no gear at all (neutral?) while I am moving. I pull over, restart the engine and the problems usually go away. This problem was reported to 2 ford dealers (cella and bergey) on about 7/2022 and 8/2022. They gave me very different assessments of the problem, the most expensive being a new lead frame ( |
| Category | Wheels |
| Date | Dec 29, 2022 |
| State | CA |
| Description | Dec. 29, 2022: I was advised that the lug nuts are warped and the tires could not be rotated without replacing the lug nuts. Was advised if I did not replace them, I may not be able to remove them if I had a flat tire or worse, they might not get tightened properly causing a wheel to come off while driving. Vehicle is still at ford dealership service dept. |
| Category | Engine, Unknown Or Other |
| Date | Dec 28, 2022 |
| State | LA |
| Description | Oil pan is leaking and was told that it was a common problem happening. I believe this is unsafe that can leave my family on the side of the road. Yes the problem was confirmed by the dealership service department and was told it has been a problem. There was no warning lamps before this problem. I know that the repair will be Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Unknown Or Other |
| Date | Dec 27, 2022 |
| State | VA |
| Description | Driver and passenger front door's locking mechanism would not latch in freezing temperatures. Doors would not latch and caused a safety issue. This has not been reviewed by dealership. |
| Category | Electrical System, Unknown Or Other |
| Date | Dec 26, 2022 |
| State | MD |
| Description | Doing cold weather, the driver side door locks has frozen on several occasions causing the latch to become inoperable to latch. As a result, I am unable to lock the door after closing it and the door swings open before moving the vehicle. I have not been able to schedule an appointment at this time. The vehicle was purchased used from carmax in brandywine, md., on march 22, 2022. I was informed that the vehicle had passed a full inspection prior to the sale. There were no warning lights or recall notices issued regarding the vehicle. |
| Category | Visibility/wiper |
| Date | Dec 26, 2022 |
| State | SC |
| Description | I started my truck at 7:45 am; temperature was 25 degrees and the windows were covered in frost. I turned the heater on, got out to load my truck; as I opened the door I heard a loud pop and a slight electrical odor. On examining the cause, I realized that the rear cab window had shattered with no provocation. Glass shards everywhere in the cab and in the truck bed. My dogs in the backseat, or I in the front could have been impaled with any one of these shards. |
| Category | Unknown Or Other |
| Date | Dec 25, 2022 |
| State | OH |
| Description | The driver's side door will not latch once it is opened when the ambient temperature is below 25 fahrenheit. The door has come open while driving, requiring the driver to hold it shut while finding a safe pull off. It has come unlatched and swung open around corners, even though it was locked. |
| Category | Unknown Or Other |
| Date | Dec 24, 2022 |
| State | TX |
| Description | The oil pan on this model vehicle with a 2. 7 l engine does not hold oil. Ford knows that this is an issue and created a new product with an integrated gasket to put on the vehicle. The part will not be available for an entire year. I was told that there are approximately 3300 people on the waiting list for the new part. I have replaced my oil pan four times, including aftermarket parts that are based off of fords design, and nothing works. My five year old truck is completely undrivable because the oil keeps leaking. Ford refuses to do anything about it in the meantime. I was forced to buy a second vehicle, because this one is not drivable. The oil pan is leaking on all f150s of this model. Ford won't buy the vehicle back from me either. So my truck will not run due to fords faulty part design. |
| Category | Unknown Or Other |
| Date | Dec 23, 2022 |
| State | MN |
| Description | When it is cold below 20 degrees, the drivers door won't latch when closed until the truck warms up inside a heated building or you have the heat on high inside for 20-25 minutes. Having to hold the door closed while driving until it gets warm enough in the car to latch. It has happened the last 5 times I have driven it. It is cold here now. I have talked to other people and mechanics and they have said it happens and possibly going back to all ford cars and trucks back to 2012. I have a ratchet strap I have to use on both front doors to hold them both shut until it gets warm enough for the latch to release. It is not the c latch that hooks onto the post. It is a latch inside that releases the latch. I have not brought it in as there is no recall on this yet and I can't afford to have them look at it. It can be available anytime to be looked at if needed. There is no prior notice of this happening and then the door ajar light comes on. |
| Category | Visibility:defroster/defogger/hvac System:rear Window, Visibility:glass, Side/rear |
| Date | Dec 22, 2022 |
| State | IN |
| Description | Driving 20mph loud noise looked back window shattered stopped looked for cause ,wasn't anything could see ,googled found out happens a lot these trucks |
| Category | Engine |
| Date | Dec 15, 2022 |
| State | SC |
| Description | The contact owns a 2017 ford f-150. The contact stated that he received a notice for ford campaign number: 21b10 (cam phaser rattle) and the vehicle was taken to the local dealer; however, the local dealer informed him that the software update did not need to be completed on the vehicle because the vehicle had not experienced the failure. The contact stated upon starting the vehicle, the engine would make abnormal rattling sounds. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the cam phaser needed to be replaced. The dealer informed the contact that he would need to pay a repair fee as he had failed to complete the software update under ford campaign number: 21b10. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the nhtsa hotline. The failure mileage was approximately 63,200. |
| Category | Service Brakes |
| Date | Dec 12, 2022 |
| State | GA |
| Description | My front right brake line busted on my 2017 f150 stx. This 5 year old truck has under 70 thousand miles on it and it matches up with the master brake caliber recall 22s11 or 22s14. I think my vehicle should be included in the recall. Brake lines don't just bust and I could have seriously injured someone or myself because of this faulty part. |
| Category | Unknown Or Other |
| Date | Dec 09, 2022 |
| State | MI |
| Description | Good morning, my bluetooth/radio/sirius/navigation screen has been cutting out after I make a hands free call. The gps shows not working and the radio will not work and the phone will not work. I check online for the issue and numerous people on a variety of cars have said their apim modules were shown to be faulty. This is an expensive part to replace, and I have tried the "quick fix" of disconnecting the negative battery terminal for 15 minutes then reconnecting and it works fine for awhile then begins intermittently cutting off again. It is a safety issue if I should need to make an emergency call and the gps not working could be a safety issue as well. Is this something that nhtsa is looking at? Are there any "unofficial" recalls on these apim modules? Please let me know. Thank you! |
| Category | Engine |
| Date | Dec 08, 2022 |
| State | DE |
| Description | I received a letter from ford stating I have to take my vehicle in to have the cam adjusted. After getting the vehicle back from the ford dealership a problem with the engine shutting off started to occur. After driving the car for a period of time I would stop at a red light and the automatic engine control would turn the vehicle off. When I let off the break the engine would start and I could drive the vehicle. The problem that started happening is when I let my foot off the break the vehicle would stall. This is very dangerous because at busy intersections the vehicle would stall out and I have to place the vehicle in park and start the vehicle to drive. We have taken the vehicle to the dealership two times and the problem has not been addressed. |
| Category | Engine |
| Date | Dec 08, 2022 |
| State | DE |
| Description | A service bulletin was posted about the oil pan leaking. We take our vehicle to ford to have the service completed. It was brought to our attention that our oil pan was leaking. Ford had manufactured our vehicle with a plastic oil pan. What compounded the issue is the sensors did not alert the driver the engine oil was low. Ford cannot fix the problem with the faulty sensors. Ford solution to the leaking oil is replacing the oil pan. I feel this is a safety issue and ford should repair my vehicle at there cost. I should not have to pay because ford manufactured a vehicle with a very poor design. The leak is not the customers fault, it is a design flaw. If the vehicle operates low on oil it could lose power on the roadway and potentially cause an accident. |
| Category | Unknown Or Other |
| Date | Dec 06, 2022 |
| State | MI |
| Description | I have a issue my ford f150 under warranty after driving and come to a traffic light or a stop stalls (shuts off)sometimes. And I took it to a ford dealership for repairs no check engine and they did find anything and stalls come when oil change is needed to be changed. And I am confused what to do I drive my kids in this car this is not safe . |
| Category | Power Train |
| Date | Nov 23, 2022 |
| State | MO |
| Description | Lucky, I was at a stop light when my wrench symbol came on. My gear lights when blank and I lost all power. Turned off and on and was able to limp into a parking lot. Where I shut it off and it wouldn't turn back on. Towed to ford where I found out that it's the transmission casing. They have had my vehicle in the shop now for almost 2 months. They keep losing the part. I was 6,000 miles out for the 60 000 miles warranty, so it's all on me. They have almost 7000 of the same part on back order, so who know when I'll get my truck back. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Nov 22, 2022 |
| State | WA |
| Description | The contact owns a 2017 ford f-150. The contact stated that during winter, the doors of the vehicle would freeze shut or fail to latch securely. The contact stated while driving 10 mph and making a turn, the door flew open inadvertently, almost causing an accident. There was no warning light illuminated. The contact stated that he was concerned for his safety as he might be trapped inside the vehicle due to the failure. The dealer was notified of the failure and informed the contact that they could not assist as the vehicle was previously repaired under nhtsa campaign number: 17v652000 (latches/locks/linkages). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to take the vehicle to another dealer for a second opinion. The failure mileage was approximately 15,000. |
| Category | Electrical System, Unknown Or Other |
| Date | Nov 19, 2022 |
| State | NV |
| Description | I was sitting in the drive thru with my kids when my daughter said there was smoke from behind her. Shortly after that the back window shattered into many peices onto them inside the car. It's ridiculous that there has been many complaints of the same issue yet no recall issued. |
| Category | Unknown Or Other |
| Date | Nov 15, 2022 |
| State | AL |
| Description | The lead frame in the transmission is going bad and I have seen this happen on the internet with this type truck. You will be running 60 and it will drop into 1 or 2 gear throwing you into the steering wheel. It is for sure a safety issue. |
| Category | Engine |
| Date | Nov 08, 2022 |
| State | WA |
| Description | The contact owns a 2017 ford f-150. The contact stated that upon a cold start of the vehicle, an abnormal rattling sound was coming from the engine. There was no warning light illuminated. The contact took the vehicle to a dealer where a diagnostic test was performed, and the contact was informed that the vvt solenoids were defective. The contact was informed that the dealer was aware of the failure; however, there was no recall for the failure. The manufacturer was also made aware of the failure and provided the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was approximately 100,000. |
| Category | Steering |
| Date | Nov 06, 2022 |
| State | OH |
| Description | My steering seemed to be jerking. I had "the works" done at the dealership. They did not note any issue during inspection. I was driving my granddaughter and her friend to the mall. While going around a turn my wheel locked up. I was able to jerk it hard to the opposite side to avoid the oncoming vehicles. I was able to pull off the road and called for a tow. I have several friends who own the same type of vehicle, ford f150, say they have had similar issues. Mine is a 2017 ecoboost supercab. |
| Category | Power Train |
| Date | Oct 28, 2022 |
| State | OH |
| Description | Transfer case bolts (dissimilar metals) are causing galvanic corrosion to aluminum transfer case. Transfer case is actually corroding away and will cause component failure and or/leaks of internal fluid when corrosion causes a hole in the case. Transmission bolts may be experiencing the same issue as well. |
| Category | Visibility/wiper |
| Date | Oct 28, 2022 |
| State | OH |
| Description | Rear windshield is leaking water into cab when it rains outside. The rear window is a power opening sliding window. Appears that windowstripping is not keeping water out around the sliding window. |
| Category | Unknown Or Other |
| Date | Oct 11, 2022 |
| State | NY |
| Description | The contact owns a 2017 ford f-150. The contact stated while driving at 50 mph, the vehicle stalled. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and drove to his residence. However, the failure reoccurred while driving. The contact was unable to veer to the side of the road. The contact was able to restart the vehicle after 5 attempts. The contact drove to his residence and parked the vehicle. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 37,000. |
| Category | Engine |
| Date | Sep 22, 2022 |
| State | OR |
| Description | The contact owns a 2017 ford f-150. The contact stated upon starting the vehicle, the engine would emit an abnormal rattling sound that would intensify when the vehicle remained idle for an extended period. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact associated the failure with ford campaign numbers: 21n03 and 21b10. The manufacturer was notified of the failure and referred the contact to the nhtsa hotline. The failure mileage was approximately 66,000. |
| Category | Visibility:sun/moon Roof Assembly |
| Date | Sep 16, 2022 |
| State | MA |
| Description | The contact owns a 2017 ford f-150. The contact stated that while closing the sunroof he heard an abnormal noise and the sunroof started open and close. The contact was able to close the sunroof. The vehicle was taken to the dealer and the contact was informed that the frame holding the sunroof was fractured. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 50,000. The vin was not available. |
| Category | Structure, Suspension:front:control Arm |
| Date | Sep 15, 2022 |
| State | NE |
| Description | The contact owns a 2017 ford f-150. The contact stated that while operating the vehicle a popping noise was present coming from the front of the vehicle. While reversing into the driveway, the front passenger's side wheel suddenly detached and folded inside the wheel well. Upon inspection, the contact discovered that the front control arms had fractured and detached from the frame of the vehicle. The vehicle was not yet examined. The manufacture and local dealer were notified of the failure but no assistance was offered. The failure mileage was 158,000. |
| Category | Back Over Prevention: Sensing System: Camera |
| Date | Sep 06, 2022 |
| State | CT |
| Description | Rear camera not working. First it was just the striped screen and now just a black screen and hard to see images. See attachment provided |
| Category | Engine |
| Date | Sep 06, 2022 |
| State | WA |
| Description | During service for a recall (possible leaking master brake cylinder) the dealership advised me of leakage from an oil pan beneath the engine block. I assumed it was a matter of tightening the attachment bolts or possibly replacing the gasket. I was then informed that ford glues the pan to the engine block and the oil was seeping through the glue. Further, the repair was to remove the existing pan and the residual glue from the block and replace with a new pan as the glue cannot be removed from the existing pan. The repair was estimated at 0. I have never heard of gluing on that critical part. Glue will eventually fail at which the pan will separate from the block and be ejected onto the street along with oil. As a design engineer I am amazed that glue is an acceptable assembly procedure. |
| Category | Engine |
| Date | Sep 05, 2022 |
| State | IN |
| Description | Transmission gears sporadically shift into other gears while driving causing the causing the engine and vehicle to jerk unexpectedly decelerate and accelerate without warning causing a wrench slike symbol to illuminate in the dashboard. |
| Category | Power Train |
| Date | Sep 02, 2022 |
| State | SC |
| Description | Transmission abruptly shifted down to 1st gear while driving thru a busy intersection. P/r/n/d and gear indicators all starting flashing different positions. Truck came to a fast stop and nearly caused a wreck. My neck still hurts. Gear wrench displayed on dash and check engine light. Took almost two minutes for truck to restart, in the middle of intersection. Very dangerous... It generated codes p0706 and p0707. I tried to order the replacement transmission lead frame assembly from ford and parts man laughed at me and said join the list. They have over 15 trucks in the shop right now waiting for that same part. Sounds like this should be a huge recall before a death occurs on the road. |
| Category | Engine And Engine Cooling |
| Date | Aug 31, 2022 |
| State | FL |
| Description | The contact owns a 2017 ford f-150. The contact stated that upon a cold start of the vehicle, a large amount of white or a dark blue colored smoke was coming from the exhaust tip. The vehicle was taken to the dealer where a diagnostic test showed that a tube that feeds the oil to the turbo was defective. Upon investigation, the contact discovered tsb#19-2188, which he linked to the failure. The contact was given an estimate for the repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 69,000. |
| Category | Engine |
| Date | Aug 26, 2022 |
| State | TN |
| Description | The contact owns a 2017 ford f-150. The contact stated that the vehicle was due for an oil change and the contact was informed that the oil pan was leaking. The oil pan was replaced; however, the failure recurred. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the oil pan was leaking again. The oil pan was replaced a second time. The contact stated that after receiving another oil change, the contact was informed that the oil pan was leaking again. The oil pan was replaced a third time; however, the failure persisted. The contact returned the vehicle to the dealer and was informed that the oil pan needed to be replaced a fourth time. The manufacturer was made aware of the failure. The approximate failure mileage was 45,765. |
| Category | Electrical System, Unknown Or Other |
| Date | Aug 25, 2022 |
| State | GA |
| Description | Mid december in the morning I hit the remote start and took my dog out to use bathroom and I heard a loud bang and when I came back to the truck the rear windshield had exploded… I have 3 cameras that look over the vehicle and after watching video there was nothing that touched or near the truck.. It just explodes and shattered after remote start. It had a strange smell and the rear window where the wires were at was burnt. |
| Category | Power Train |
| Date | Aug 22, 2022 |
| State | AZ |
| Description | My 2017 ford f150 xlt 3. 5 ecoboost, 10 speed transmission, experienced catastrophic failure recently during a cross country trip from arizona to south dakota. Upon driving through colorado the transmission began shifting very loudly and hard, with a jerking action. The transmission began to shift out've gear into neutral and the engine would increase rpms uncontrollably. Additionally, the truck would roll forward while in reverse and backward while in drive . The truck would stall in the middle of intersections creating a very dangerous situation if oncoming traffic was approaching. The truck is dangerous to very dangerous to drive. We eventually got the truck to a dealer in winner, south dakota, where it is awaiting repair, scheduled for sep't. 7th and 8th, 2022. All of the above occurred 8/10 and 8/11 of 2022. |
| Category | Service Brakes |
| Date | Aug 22, 2022 |
| State | FL |
| Description | Brakes slowly stop holding while at a stop for too long; such as at a red light or waiting for a train, and takes more force from driver to stop vehicle. After inspecting the braking system I found brake fluid leaking between the brake booster and master cylinder. With a little investigating I found ford already recalled the same part number for other f150 trucks but mine was not in that group from the same model year. The current recall needs to be expanded to cover every truck with that part number. Due to this failure I was involved in a low speed tc in a parking lot when my brakes stopped holding. |
| Category | Engine |
| Date | Aug 18, 2022 |
| State | AL |
| Description | 2017 ford f150 super crew 5. 0l v8 engine. Started rough idling at stops when in drive about 5 months ago. It started just completely dying while in idle but never threw a check engine light or any code. Ford dealer didn't have an appointment for weeks. We took it to three different licensed mechanics who could not recreate the issue. We just got the truck back after the 4th stay in the shop and the mechanic mentioned the vvt solenoids being bad. There was an issued recall for this exact same problem but not for the 5. 0l on 2017 ford f150. After some more digging, I see hundreds of this exact issue on the ford forums. |
| Category | Power Train |
| Date | Aug 16, 2022 |
| State | IL |
| Description | Over the last 6 months the vehicle randomly downshifts to first or second gear while driving. This causes unexpected jerking, as if the brakes were suddenly pressed. At typical road speeds this has caused dangerous situations where the vehicle slows suddenly and/or swerves, putting myself and my passengers, as well as other vehicles in my vicinity in danger. This happens frequently, nearly daily. Sometimes the wrench light will come on on the dashboard, indicating to contact service. The local ford dealership diagnosed the problem as a faulty leadframe in the transmission, which I understand was recalled by ford for the 2013 models. The issues I'm experiencing are exactly the same as what was reported for the 2013 models. I have been waiting on a replacement part from ford for 2 months. My dealership said there were 5 local trucks recently with this same issue. My truck has 81,000 miles and is out of warranty, but I believe this issue is dangerous and should be covered as a warranty repair or recall. |
| Category | Visibility/wiper |
| Date | Aug 15, 2022 |
| State | FL |
| Description | Unknown start date. Rear sliding window top rail easily pops off rear window. Symptoms could be clattering behind the rear seats, or water leaking into rear window. Other symptoms are loud road noise from the back seat. Rear window can be unseated from the bottom rail and can be dangerous if this happens while passengers are in the back seat or while driving. My passengers were at danger due to the rear window bouncing. Issue is available for inspection. Dealer has not confirmed reproduction of issue. There were no warnings, suddenly I heard loud road noise and clattering when I hit bumps. Ford will not fix this without replacing entire real sliding window. |
| Category | Fuel/propulsion System |
| Date | Aug 14, 2022 |
| State | WV |
| Description | Yesterday evening, 8/13/2022, I had my family in the f150 truck. We were traveling at 77 mph (in a 70 mph zone) on toll route 576 enroute to pittsburgh airport. The f150 truck was on cruise control (this time) when it downshifted from 10th gear to 1st gear. My neck is very sore, now. It continued to mis-shift although no service light illuminated this time. The milage during this incident was 53,809. 3 (give or take a mile or two, I don't take pictures when at the wheel of f150 truck) all my family was traumatized again. The truck made it to the airport. Where we picked up our foreign exchange student from japan named jua. The ride home, I white knuckled the steering wheel, not knowing when we would go out of control. The truck made it home without causing death to our family or innocent civilians. This is the second time this has occurred. Ford attempted to fix with valve body replacement. |
| Category | Steering |
| Date | Aug 08, 2022 |
| State | TX |
| Description | Electric power steering assembly unexpectedly fails resulting in increased risk of injury or fatality from collision. |
| Category | Wheels |
| Date | Aug 08, 2022 |
| State | VA |
| Description | Koons ford, woodbridge, va could not rotate my tires due to swollen lug nuts that cost almost 400. 00 to replace. They also informed me that if I were to have a flat tire I could not change it with the standard jack supplied by ford. |
| Category | Engine |
| Date | Aug 05, 2022 |
| State | MS |
| Description | The coolant line connector on my passenger side turbo is leaking. Causing my truck to overheat, forcing me to have to stop on side of road. I was informed that the water pump is leaking now also after a leak pressure test was preformed. |
| Category | Unknown Or Other |
| Date | Aug 05, 2022 |
| State | TX |
| Description | Door latch failure. Caused driver door ajar warning to come on. Ford has issued recall for 2017 f150 model door latch but not for my vin. May be other ford f150 owners who didn't qualify for repairs because they didn't report the latch failure. |
| Category | Steering |
| Date | Jul 30, 2022 |
| State | SC |
| Description | The power steering abruptly stopped working while driving after two violent jerks to the left on the steering wheel. I was able to maintain my lane travel thankfully but it was a close call |
| Category | Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings |
| Date | Jul 22, 2022 |
| State | MN |
| Description | The contact owns a 2017 ford f-150. The contact stated that while reversing out of his driveway, the brake pedal went to the floorboard while depressed with brake fluid leaking onto the ground. The vehicle was towed to the dealer where it was diagnosed that one of the brake lines was leaking and the other brake line showed a bulge. The dealer informed the contact that the brake lines needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the vin. The failure mileage was approximately 88,000. |
| Category | Steering |
| Date | Jul 21, 2022 |
| State | IL |
| Description | The truck uses start stop technology. When you start to move after it has stopped the power steering does not start working initially making turns nearly impossible. Once the power steering builds pressure it returns to normal steering. This has occurred multiple times and seems to get worse as the truck ages. |
| Category | Unknown Or Other |
| Date | Jul 21, 2022 |
| State | MD |
| Description | The truth caught on fire driving down the road with passengers. It started on the passenger side and engulfed the truck. Insurance is investigating it. |
| Category | Power Train |
| Date | Jul 10, 2022 |
| State | AL |
| Description | The issue starts with a check engine light that gives an error for the bank 2 being stuck closed. This issue is with the intake manifold that is equipped and what happened is that the pin that is in the bank 2 is weak from the stamp that the manufacturer puts on it which eventually causes it break. Once it breaks it causes major safety issues while driving down the road, it sends codes that the motor is overheating although it wasn't. So when that happens it causes the whole truck to shut off unexpectedly. When looking to get this repaired, you have to replace entire manifold on the truck; and there are not parts available to purchase for this issue. This is a common occurance for that model and engine and at this time my truck has been in drivable and unrepairable for 4 months. |
| Category | Power Train |
| Date | Jul 06, 2022 |
| State | NC |
| Description | 1. Torque converter failed per ford service technician. 2. My safety is more mental of not knowing if this will lead to a complete mobility failure while traveling and be stranded. 3. The problem has been reproduced by a certified ford service technician at crossroads ford of sanford nc on 07/06/2022 4. The truck was inspected and diagnosed by by a certified ford service technician at crossroads ford of sanford nc on 07/06/2022 5. There was no warning lights of the issue. The issue began approximately in february 2022. There's a jerking motion sometimes at takeoff from a dead stop as well as a slow roll and excelleration. There's a rumbling /shudder when excellerating even at 55 mph . |
| Category | Engine, Fuel/propulsion System |
| Date | Jul 05, 2022 |
| State | CO |
| Description | Incident x2: when coming to a stop after towing, once on the off ramp and the other at the gas station, the truck died/stopped running and would not stay started when trying to restart. Both times, the gas tank was at 50 miles to empty, and while in tow mode, towing a camper trailer. First time we had it towed to dealer, they found nothing wrong, no faulty codes. Second time, after fueling, started the truck and pressed the gas pedal for about 10-15 seconds to rpm at 4000 then let off gas and truck stayed running. Seems something in the gas line, tank or computer system. Does not happen when not towing. |
| Category | Electrical System |
| Date | Jun 24, 2022 |
| State | VA |
| Description | The first time I had a problem was after refueling the gear display went blank and as I started to drive it felt like the truck was not in 1st gear. I stopped turned off the truck and restarted and it was ok. I took it to my mechanic and he did a diagnostic which showed error codes p0706 p0707 p1702 and p1721. He couldn't replicate the problem and thought is may have been a moisture problem since we had been getting heavy rains. The next time it happened it happened I was on i195 in richmond driving at 55 mph and the gear indicator lights flickered and then went off and the truck downshifted and slowed suddenly. The indicator lights came back on quickly and everything was fine. I went back to the mechanic and he got the same error messages. It was not raining this day |
| Category | Power Train |
| Date | Jun 24, 2022 |
| State | WV |
| Description | Vehicle: 2017 ford f150 10 speed transmission 3. 5l engine I was driving on route 22 westbound toward pittsburgh, within weirton city limits. The speed limit is 60mph and I was traveling at 60mph when truck (unprompted) switched gears to 1st gear. This caused the truck to lunge to nearly a complete stop on the highway with no warning or brake lights. Only by god's grace did my family survive. I have contacted local ford garage for service. I am afraid of the cost, as I believe the transmission shredded itself with this unprompted and dangerous shifting of gears. I am contacting you to report dangerous product. Please recall this death machine. |
| Category | Engine, Unknown Or Other |
| Date | Jun 09, 2022 |
| State | PA |
| Description | Check engine light came on, took car to certified ford dealer and found out the intake manifold gasket was cracked. A cracked intake manifold gasket results in poor engine functioning as well as negatively impacts accelerating, endangering both the occupants of the vehicle and those around. This part is on backorder with ford for over 1400 customers, we are the 1400th so who knows how many in total are actually affected. Ford needs to be held responsible for this faulty part. |
| Category | Power Train, Unknown Or Other |
| Date | Jun 09, 2022 |
| State | PA |
| Description | On two occasions, my 2017 f150 failed to restart after the auto stop/start shut the engine off. April 29, 2022, I stopped at a crosswalk to allow pedestrians to cross. My truck auto stop engaged and the engine stopped. I took my foot off the brake peddle to continue driving and my truck would not restart. Error messages flashed telling me to restart my truck. After attempting to restart my truck, nothing happened. All electronics continued to work (radio, air conditioning, power windows, etc.); however despite numerous attempts to restart the truck, it would not restart. Three pedestrians had to assist by pushing the truck off of the street to a parking lot as it was blocking the flow of traffic at a very busy intersection. As I sat waiting over two hours for a tow truck and periodically attempted to restart the truck, around 2 1/2 hours later the truck restarted and I drove it to the dealer. The dealer noted that the truck may have restarted since it "had time to reset". The dealer checked the truck but could not get it to replicate the problem but did note an error code of p164c. They made no attempt to offer any solutions or probable cause for the issue. We continued to drive the truck and had the auto stop/start issue repeat itself on may 8, 2022. The same scenario happened where the truck went into auto stop during a complete stop and failed to restart. Again, the truck was on an open roadway and impeding the flow of traffic. After numerous attempts to restart the truck, the truck continued to not start while all electronics continued to work. My husband was driving the truck this time and was able to use a tool to disconnect the battery for a few minutes to "reset" the truck. We then drove it to the same dealer who again reviewed the issue. They again concluded that since they could not replicate the problem, they could do nothing to fix the issue to avoid the problem in the future. This is a safety issue as it is extremely dangerous to stop in moving traffic. |
| Category | Unknown Or Other |
| Date | Jun 07, 2022 |
| State | UT |
| Description | I believe the apim has failed and I'm only at 54000 miles. My sync 3 is stuck on version 1. 0 and cannot be updated to the current 3. 4 system. |
| Category | Engine |
| Date | Jun 06, 2022 |
| State | WY |
| Description | The contact owns a 2017 ford-f 150. The contact stated that the vehicle was taken to a dealer for an unknown recall, where it was confirmed that there was a loss of motive power without warning. The local dealer attempted to repair the failure; however, was unsuccessful. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 85,000. |
| Category | Power Train |
| Date | Jun 06, 2022 |
| State | TN |
| Description | Hard shift “clunk†transmission, most often when decelerating low speed, gears 3-5. Happening since I purchased the truck. Risk is the truck lurches or slows, leaving the driver unsure of next operational behavior. I have had the transmission oil and filter replaced, which did not resolve the issue. Took to ford garage and unable to replicate but have heard of this issue from other 10-speed owners. My truck has not been inspected by a regulation body. Anyone like myself that would drive my truck in normal conditions would find this issue, while random it's still present. I am concerned about my safety, my wife who drives and resale. I receive no warnings lights or any indication the issue is about to happen or just did. Very concerned. |
| Category | Unknown Or Other |
| Date | May 31, 2022 |
| State | VA |
| Description | Lug nuts swollen and needs to be replaced |
| Category | Engine, Unknown Or Other |
| Date | May 28, 2022 |
| State | NJ |
| Description | The engine formed a premature oil leak around the oil pan. |
| Category | Air Bags: Air Bag/restraint Control Module |
| Date | May 25, 2022 |
| State | MO |
| Description | The contact owns a 2017 ford f-150. The contact stated while driving 70 mph, the air bag warning light illuminated. The vehicle was driven to the dealer. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 91,300. |
| Category | Unknown Or Other |
| Date | May 24, 2022 |
| State | CA |
| Description | Second time this has happened to my truck. First time was in 2020, now it just happened again in may 2022. Rear window in ford f150 suddenly popped and shattered for no reason because the defrost mechanism malfunctioned and over heated causing the rear window to expand and shatter. The shattered window was hot to the touch after shattering and there was an electrical fire smell in the cab of the truck. The first time ford gave me a case number but blew me off and I had to pay out of pocket. This time I have a case number but it is still a hastle and I am getting the run around and am hoping ford pays for the window in full this time as they did not follow up or give me a reimbursment last time this happened. Ford has a big problem on their hands and needs to remedy this before someone gets glass in their eyes driving down the freeway after the window pops and someone gets killed in an accident. |
| Category | Engine, Power Train |
| Date | May 19, 2022 |
| State | MD |
| Description | The engine rattles on cold start. It has been diagnosed with a cam phasers failure issue. The truck has 74000 miles on it and has had regular maintenance. This is an ongoing known issue with ford and this engine. How has ford managed to get away with not having a recall for this? |
| Category | Steering |
| Date | May 16, 2022 |
| State | OK |
| Description | The abs and traction control lights came on. Then out of no where the power steering just stopped working. |
| Category | Wheels |
| Date | May 16, 2022 |
| State | TX |
| Description | Swollen lug nuts had to be replaced before they caused a safety issue |
| Category | Wheels |
| Date | May 16, 2022 |
| State | CA |
| Description | I brought my ford in to have tires rotated and they were unable to do because ford installed factory lug nuts are distorted. I brought my truck to a reputable tire shop and they told me it is a common problem on ford f-150 from 2016 to present. I ordered replacement lug nuts to remedy the problem. I am saving the old lug nuts in case I have to take them to small claims. |
| Category | Engine, Power Train |
| Date | May 12, 2022 |
| State | MA |
| Description | At 56,000 miles anti freeze started to disappear from reservoir. After refilling it, noticed 2 weeks later an empty coolant reservoir again. Truck gave a "misfire" and "turbo charger " code. 8 weeks later truck had cylinder heads replaced. |
| Category | Engine |
| Date | May 10, 2022 |
| State | TX |
| Description | Safety concern: potential engine failure at speed. Cam phasers cause loud rattle on cold start. Sound is alarming, as if the engine will fail. Engine light came on, dealer tested and recommended cam phaser repair & replacement. Ford would not pay for repair b/c mileage over 90k. I paid for 1st repair 11oct2019, failed 2nd time 09nov2020, dealer repair under warranty. Received letter from ford "customer satisfaction notice: to have powertrain control module reprogram, completed 17nov2021. Engine rattle on cold start occured 3rd time, dealer told me I'm on a waitlist in jan2022. Notice to bring vehicle in, 9may2022 for diagnosis, same problem. Ford customer service contacted twice, ford refuses to repair again under warranty. Told me to file this complaint. Dealer would not repair under warranty, because ford will not cover 2nd repair. Dealer told me there is nothing they can do and referred me to file this complaint. |
| Category | Power Train |
| Date | Apr 26, 2022 |
| State | LA |
| Description | Merging on interstate in heavy traffic when transmission would not shift out of 1st gear, traffic was heavy and I had several really close calls of getting run over. The dealership service manager (supreme ford slidell,la.)said the transmission control module is bad. Repair cost will be Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Engine |
| Date | Apr 20, 2022 |
| State | OR |
| Description | The contact owns a 2017 ford f-150. The contact stated while starting the vehicle, the vehicle experienced engine failure. There were no warning lights illuminated. The vehicle was diagnosed with cam phaser failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 71,300. |
| Category | Steering, Unknown Or Other |
| Date | Apr 04, 2022 |
| State | MS |
| Description | I was making a turn on a curve in the roadway and truck lost power steering, causing me to fight the steering to keep it in my lane so I didn't hit the car in the other lane around the curve. Call dealership and I was informed that that it would be over a week or so before they can even schedule me in for an appointment. Took to another shop and they said racks piñon. Be said it could be power steering control module's |
| Category | Visibility/wiper |
| Date | Apr 01, 2022 |
| State | OH |
| Description | On 4/1/22 while driving the rear glass exploded. There are many reports of this issue online. The vehicle was in a perfectly flat road with no holes and for no apparent reason it just exploded with a very loud bang. Thankfully this happened in a 40-mph zone, I can only imagine what would happen if this occurred at a high rate of speed. This vehicle is not used as a commercial vehicle, and we don't off road... |
| Category | Power Train |
| Date | Mar 29, 2022 |
| State | KS |
| Description | Bought vehicle used 9 months ago and had no problems, warning lights or malfunctions prior to incident 3/9/2022. Driving 50 mph in 5pm rush hour when automatic transmission of 2017 f-150 suddenly decelerated. It downshifted hard on its own and slowed to 25 mph on a busy one-lane interstate entrance ramp. It then lurched forward violently and accelerated back to 45mph. Fortunately, the driver behind me was alert and did not slam into me. The gear selector indicator became non-illuminated, transmission gear display disappeared, plus orange wrench check engine sign appeared on dash display. Those displays then intermittently come on/off every few miles. Vehicle managed to maintain modest highway speed however engine was very loud, revving high rpms at slower speed on side streets. Limped home and shut vehicle off. Tried to restart hoping computer would reset but nothing engaged. There was charge/lights but no crank or start; truck didn't even attempt turnover. Vehicle towed to bob allen ford in overland park, ks. Was told 'range sensor' in transmission failed which informs vehicle when and which gear to be in. That part sits inside of a 'lead frame' however, unless repair was for covered warranty period ford was not making it available to dealers. Was told this is known issue with f-150s and earlier models (2011-2013) had been recalled. Service advisor had to secure another more expensive component called 'body valve' that contained both aforementioned parts and cost about 3x the actual failed component. Five days and 00 later f-150 was repaired. This problem persists and goes uncorrected by ford despite reports and recalls of prior year models. Sudden and sporadic braking/acceleration by the vehicle is dangerous and could lead to serious injury or fatality to occupants and others. Knowing this is an issue (I. E. Previous recalls) and refusal by ford to provide parts for repair is unconscionable and places undue financial strain and risk to people. |
| Category | Wheels |
| Date | Mar 27, 2022 |
| State | GA |
| Description | What compontent: the lug nuts on my truck swelled and are distorted so at risk of cracking. I couldn't get them off when I had a flat tire. It is available for inpsection. Safety: safety put at risk 1. I couldn't change my flat, and couldn't tightne them correctly when I did force it and 2. They are at risk of cracking, they ahve deterioated so wheels at risk of failing. Inependent verification: costco changed my tires and noticed the issue, having to use other size sockets bc they were swelled so much. Warnings: no warnings or anything as purely mechanical/steel parts. You only know when you try to take ethe tires off, you think the jack is the wrong size. Its messed up how big they got. Its all of them. These suck. Dealers so no recal so to be safe I guess I have to buy new ones and replace (parts and labor). Thank you |
| Category | Unknown Or Other |
| Date | Mar 25, 2022 |
| State | MT |
| Description | Rear window spontaneously burst no apparent reason everything for that started bulging and then big loud boom |
| Category | Engine, Power Train |
| Date | Mar 23, 2022 |
| State | MO |
| Description | Shift indicator light will flash and go off. Check engine light and wrench light comes on for coded p0706, p0707, p1702, p1921. U0401. Needed range sensor. Shifted when it wanted to and quit altogether then start back up. Had range sensor replaced. |
| Category | Power Train |
| Date | Mar 23, 2022 |
| State | TX |
| Description | On my 2017 ford f150 I have had repeated issues of delays when changing gears. In the past the dealership has replicated it and has uploaded several updates and even reset it which helped for a while but it always comes back. Going from 3rd to 4th gear is the current problem and when pulling out on a highway going 0 to 55 you cannot have your vehicle stall like this. The risk of being rear ended or worse is great. The dealership acts like they have no idea why this happens and cannot replicate the issue. It does not happen everytime and seems random so I have no idea how to get it to replicate. Very frustrating and unsafe. The vehicle does not show any warnings and the dealership says the diagnostics do not show an issue. |
| Category | Unknown Or Other |
| Date | Mar 22, 2022 |
| State | MI |
| Description | I previously had my door modified per manufacturer communication number: 21m04. This past winter (feb 2022) my family and I were vacationing in vermont when it rained and then flash froze. Understandably the water had frozen on the door seals, making the doors difficult to open. However, the drivers side door would not latch shut for hours until the truck warmed sufficiently from the sun exposure and heater run on high. Unacceptable safety hazard rendering my truck un-drivable. (the other 3 doors worked fine.) |
| Category | Wheels |
| Date | Mar 20, 2022 |
| State | KS |
| Description | I had to replace defective (swollen) lug nuts on my 2017 ford f-150 pickup. This issue was identified by the local ford dealer. Could have caused a serious issue had they not been replaced. |
| Category | Wheels |
| Date | Mar 17, 2022 |
| State | OH |
| Description | The wheel lugs have seized and are unable to be removed with a tire wrench or impact wrench. This is a huge safety issue as the driver is unable to change a flat tire. The dealer informed me the lugs are made of aluminum and are subject to overheating and corrosion. I was informed the lugs are a two-piece set and have to be replaced and need to be cut off with a cutting torch. Ford is aware of the problem, however, dismisses a recall because they say the dealer service centers are using the wrong tools. The problem is the lugs are inferior metal and easily swell up and seize. Ford has used aluminum lugs since 2000. Since a driver can't change the tire this vehicle needs to be towed. Not being able to change the tire is a huge safety issue. |
| Category | Service Brakes |
| Date | Mar 15, 2022 |
| State | MS |
| Description | The contact owns a 2017 ford f-150. The contact stated while driving 80 mph and depressing the brake pedal, the brake pedal was soft. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed: however, the results were not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 74,862. |
| Category | Power Train |
| Date | Mar 10, 2022 |
| State | GA |
| Description | There has been a recall on the transmission's lead frame for certain years of the f150 with the 6r80 transmission. I have that same exact transmission in my 2017, and I am now having the same exact problem everyone else is having with that lead frame. But according to ford due to the year of my truck I am not a part of that recall. So now I have a truck I am paying for that is not working and the part that I need to get it fixed is on back order due to the recall. So how is it that I am having the same symptoms and the same recalled part needs to be replaced but my truck is not covered by the recall. That does not make logical sense at all! |
| Category | Engine |
| Date | Mar 05, 2022 |
| State | MA |
| Description | Cam phasers are failing and causing engine oil pressure to fail as well as timing to jump. This is a major concern and can cause a serious accident if a engine seizes. Ford did not issue a recall but if you bring it in then they tell you. Was never notified of issue and now that I am over 90,000 miles it is no longer warrantied. They do a reprogram but it makes the issue worse. |
| Category | Fuel System, Gasoline:storage:tank Assembly |
| Date | Mar 02, 2022 |
| State | CA |
| Description | The contact owns a 2017 ford f-150. The contact stated while driving at 45 mph, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The vehicle was not drivable. The vehicle was towed to the contact's residence. The vehicle was then towed to an independent mechanic where it was diagnosed that the fuel tank needed to be replaced. The vehicle was not repaired. The local dealer was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. Consumer would like to cancel the complaint in having a second opinion, fuel tank collapsing was inaccurate. |
| Category | Engine |
| Date | Feb 25, 2022 |
| State | OH |
| Description | The cam phasers have failed. I have done all the computer resets, both did not work, the truck is supposed to have them replaced. I have contacted ford customer service to no avail. The simply do not return my calls. I have left numerous messages regarding the delivery date for the parts necessary to replace my cam phasers. The vehicle has not caused a safety issue yet however the problem seems to be getting worse leading me to believe it will become unsafe to drive. Byers ford dealership has confirmed the problem however they have no idea when the parts for the cam phasers will be shipped. The check engine light came in august or september of 2021. I had this checked by an independent mechanic as well as the ford dealership. The problem as I see it is ford has had a problem with their cam phases since 2005 and has done little or nothing to correct the problem. A little research and you can find out the the failure rate for cam phasers is around 40%. Seem to me nhtsa should have forced the manufactures to correct this problem a long time ago. It appears you are allowing the manufacturers to sell vehicles that have little value after the cam phasers fail as the replacement is not a permanent fix. |
| Category | Latches/locks/linkages:doors:latch, Unknown Or Other |
| Date | Feb 24, 2022 |
| State | MI |
| Description | Drivers side door does not latch after rain and a freeze. This has happened 3 times. Today was the first time the passenger side door flew open while driving. It seems to be fixed when the car heats up. There was a recall on other versions of the f-150 for this exact issue but apparently not on this one. It seems to have the same issue. |
| Category | Structure:body |
| Date | Feb 19, 2022 |
| State | IL |
| Description | Drivers door freezes up. When you do get it open, it won't latch shut |
| Category | Engine |
| Date | Feb 18, 2022 |
| State | PA |
| Description | Plastic oil pan has leaking drain plug even after installing new drain plug. This is a danger to the environment and roadways due to leaving oil drips throughout the roadways traveled. |
| Category | Structure:body |
| Date | Feb 18, 2022 |
| State | IL |
| Description | Rear window shattered with defrost on. |
| Category | Tires |
| Date | Feb 14, 2022 |
| State | TN |
| Description | 2017 ford f-150. Consumer stated that tire rotation was not performed properly. The consumer stated the dealership refused to rotate the tires due to the age of the tires and damage it may cause. The consumer stated the vehicle was under warranty and the tires should have been rotated. The consumer requested the portion of the policy be changed that prevents the tires from being rotated if they are outdated. The manufacturer was notified. |
| Category | Engine |
| Date | Feb 11, 2022 |
| State | KY |
| Description | The truck will stall while sitting at a stop sign, red light, waiting to turn. You can feel the truck idle and watch the tac bounch up and down before it stalls. Wants to stall when the gas is applied while pulling across an interseciton or from the stopped position. Intake manifold has been replaced twice in a 2 month period. The intake manifold caued the check engine light to come on, but did not correct the stalling issue. |
| Category | Air Bags |
| Date | Feb 10, 2022 |
| State | CA |
| Description | The contact owns a 2017 ford f-150. The contacts stated that his wife was driving approximately 55mph when the vehicle in front came to an abrupt stop and the contact crashed into the other vehicle, which resulted in the air bags not deploying. The contacts sought medical treatment and sustained abdominal, wrists chest injuries, while the wife sustained chest, side, back, and stomach injuries. The contact's son was sitting in the rear passenger side seat and also received chest and stomach injuries. A police report was taken, and the vehicle was towed by the city and remained in their lot. The manufacturer was not informed of the failure. The failure mileage was approximately 103,000. The vin was not available. |
| Category | Wheels |
| Date | Feb 07, 2022 |
| State | IL |
| Description | While driving my vehicle I began to notice a clicking noise in relation to my tires/speed. No sensors came on, all gauge readings were normal. I pulled over and viewed the tires to check for a flat, all seemed fine and pressure was reading normal. When I resumed driving, I came back into my lane turning slightly left and noticed that the steering wheel began to vibrate. I slowed the vehicle again and put on my hazard lights while attempting to reach a freeway exit. The vehicle began shaking as though I had a flat but again I did not. I decided to turn off an exit and when I attempted to make a left turn into a parking lot, my front passenger wheel flew completely off. My two four year olds and I were then left without control of the truck, finally grinding to a stop blocking two directions of traffic on a highway unable to get out of harms way. It was night, cars were coming in either direction. I had to emergently remove my children from their car seats and get away from the vehicle to safety. The lug nuts/bolts were completely sheered off. The wheel flew into a field several yards away from the vehicle. If I would not have exited the freeway, I shutter to imagine what would have happened to us as other large trucks would not have been able to stop at the rate that we were forced too. Please. This vehicle/part needs an official recall! |
| Category | Power Train |
| Date | Feb 04, 2022 |
| State | TN |
| Description | Transmission slipped out of gear on numerous occasions during a clattering sound. Good thing it has not happened yet when pulling out into traffic. It happens most often between 2nd and 3rd gear when starting out. |
| Category | Power Train |
| Date | Feb 01, 2022 |
| State | AL |
| Description | While attempting to accelerate from stop, vehicle would not accelerate. Vehicle was stuck in 7th gear and did not have enough power to accelerate through intersection. Cyclic vibration while maintaining constant speed. No vibration when coasting. Erratic shifting that causes jerking motions during gear change. |
| Category | Power Train |
| Date | Jan 21, 2022 |
| State | CO |
| Description | Harsh shifting up and down, never shifts into 2nd gear jumps from 1st to 3rd and 3rd to 1st possibly unsafe on ice and snow packed roads. Shift lag intermittently. |
| Category | Service Brakes, Hydraulic |
| Date | Jan 13, 2022 |
| State | IA |
| Description | The contact owns a 2017 ford f-150. The contact stated that while driving uphill at an undisclosed speed, the brake pedal would go to the floorboard while depressed. The vehicle was taken to the dealer and diagnosed that the brake master cylinder was leaking. The brake master cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with nhtsa. The failure mileage was approximately 15,000. |
| Category | Unknown Or Other |
| Date | Jan 11, 2022 |
| State | NC |
| Description | Vehile is parked outside every night. On some cold mornings, with temperatures below freezing, one or more of the door latches freeze shut. Sometimes the door will not open. The most dangerous thing that happens is that if a door is opened and the latch is frozen, the door will fail to latch closed. You try to close the door and it just bounces off the frame of the car. It will not stay closed. I had to drive my kids to school today with one child holding a door shut the entire time since it would not latch closed. Additionally, at these times, the power locking actuators fail to raise or lower the locking mechanism. This does not happen every time there is freezing weather, but it has happened 10+ times over the past ~2 years. Multiple doors are affected. |
| Category | Structure:body |
| Date | Jan 07, 2022 |
| State | OH |
| Description | It was 15 degrees f out last night. Both driver and passenger front doors would not latch when closed. The passenger door swung open as I turned the corner. Thankfully I did not have a passenger. |
| Category | Latches/locks/linkages |
| Date | Jan 06, 2022 |
| State | CT |
| Description | The contact owns a 2017 ford f-150. The contact stated while attempting to unlock the door, the door latch would not release. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,818. |
| Category | Unknown Or Other |
| Date | Jan 06, 2022 |
| State | OH |
| Description | There is a known problem with the 2015-2020 model year f150s door latches freezing shut, when in sub freezing temperatures, the door will wildly bounce off the truck frame and open/close on a whim. Usually I have either spent extra time in the mornings idling with the heat on long enough for the latches to melt themselves free, stood outside with a heat gun to evaporate the moisture or in a pinch, had to drive physically holding the door shut with a tow strap. This is on a modern, five year old vehicle mind you. The problem has been, at least on my truck, predominantly always the drivers side and passenger side doors until today when it impacted the rear doors of my crew cab. I drive my children (ages 4 & 5) to daycare and kindergarten every weekday. This morning my daughters door, which was seemingly latched shut and fine, swung wide open while turning. Luckily she was in a car seat and tightly in due to the harness but that is 100% unacceptable, dangerous and ridiculous. These latches are going to get a child killed. My truck was purchased in clearwater fl and never had an issue the 3 years I lived in a tropical climate. I moved to ohio, and during the summer, late spring and early fall was fine. As soon as the temperature drops for winter the freezing starts and the doors become dangerous. To my knowledge there are no safety recalls for this issue but a number of worthless “fixes†offered by ford, all of which do nothing to rectify the problem. Https://www. F150forum. Com/f118/2015-frozen-door-latch-tsb-recall-updated-thread-435339/index122/ |
| Category | Unknown Or Other |
| Date | Jan 04, 2022 |
| State | IN |
| Description | Multiple doors have latches frozen open after opening such that when the door shuts it does not stay closed but appears closed. Will open when driving. Latches will reseat themselves after truck interior warms up. |
| Category | Unknown Or Other |
| Date | Dec 29, 2021 |
| State | CA |
| Description | Rear door latch failures in both left and right sides when there are freezing temperatures. Three separate incidents: 12/23/2019 - rear left door latch failure... The door opened, but would not latch when closed. Took to ford dealership where they applied the 18n03 door latch safety recall service, adding seals, grease, and a clip. 12/28/2019 - just one week after the 18n03 safety recall service, both left and right door latches failed again, where the doors would open but would not latch shut (have recording on iphone). Temperatures were 33f. Returned to ford dealership and they replaced both latches under a third-party warranty. 12/21/2021 - both rear left door again would not latch shut in freezing temperatures. Able to latch shut after removing rubber seal from door and blowing hot air in from a hair dryer. Video of issue is on iphone. 12/29/2021 - called ford corporate office and spoke with katelyn. Expressed concerns that the incident is recurring and wanted a permanent solution, given safety concerns. She indicated that she would record the incident in my file but that there is nothing further that ford is recommending at this point. Will attempt to visit ford service again to see what they can do, but I remain very concerned given the above history. |
| Category | Steering |
| Date | Dec 16, 2021 |
| State | MI |
| Description | The electric power steering system can take up to 10 seconds to turn back on after the auto start/ stop function restarts the engine. The truck has done it intermittently since new, but now has started to do it more often. It has caused me a few close calls making right-hand turns. I start to take off only to find I have no steering assist and either have to manually steer the truck or stop and wait in the middle of an intersection for it to turn on. Last week this caused me to run wide into the turn lane for the lane I was turning into, thankfully it was not occupied at the time or it could have caused an accident. Since it is not repeatable, and there are no warning/trouble lights the dealer is of no use. I asked when the truck was under warranty was told they didn't want to look at it unless it was able to be reproduced on demand. This issue is occurring at a rate of about 1-3 incidents a month. |
| Category | Electrical System, Unknown Or Other |
| Date | Dec 10, 2021 |
| State | MO |
| Description | Apim failure |
| Category | Wheels |
| Date | Dec 09, 2021 |
| State | GA |
| Description | I got a flat tire on interstate 75 north in central georgia. I had an issue with the lug nuts coming off. This issue put me and my family in grave danger. Instead of a simple tire change I had to wait on the side of the interstate for roadside assistance due to the issued lug nut wrench not working properly because of the swollen lug nuts! This is a very unsafe! Please contact ford to make them accountable! |
| Category | Wheels |
| Date | Nov 30, 2021 |
| State | MN |
| Description | Swollen lug nuts |
| Category | Electrical System, Unknown Or Other |
| Date | Nov 28, 2021 |
| State | TX |
| Description | Used remote starter; about 2 minutes later my family entered the vehicle with my 2 small kids secured in their child seats in back seat. We left our home, made about 1-mile down the road when back window suddenly popped and shattered. Nothing struck or hit the window to break it. Tiny glass fragments blew onto my children and scared them. The plastic cover on the defroster connection mechanism on the rear center electronic sliding glass window also popped off and the one of the electronic metal connections is clearly broken loose on the mechanism also. No warning messages on dash/display. I did not turn on defroster and rear defroster light was not on at the time, but maybe came on automatically with remote start used. I submitted claim promptly with insurance. Have appointment with service king for estimate and repair to be made. According to online forums, this unfortunate safety incident with ford truck and van rear windows has occurred hundreds or thousands of times to ford owners over the past 10 years. |
| Category | Power Train |
| Date | Nov 20, 2021 |
| State | CO |
| Description | My transmission started slipping and went completely out on a 2 lane busy highway. I had and still have no transmission. I've driven mostly highway miles. No towing. Done all the proper maintenance. I now find out via my regular mechanic and subsequently checking the the internet that ford f150 models 2017 - 2019, 10 speed transmission have had this problem including hard shifting (which I experienced) slippage of transmission. And to add to my frustration.... The shops tell me.... Ford needs to fix the issue and it will never be fully fixed. Regardless, most ford shops want nothing to do with fixing the problem. I've only been able to get one shop, larry miller ford in lakewood.... Yes one to call me back and I have to wait over a month. So, I am having to rent a car to get to work.... Which costs me Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Power Train |
| Date | Nov 17, 2021 |
| State | OH |
| Description | The transmission failing slips out of gear randomly when accelerating from a stop. Extremely long hard shifts that make the slam the vehicle forward. On occasion it will fail to downshift at all while braking, this has created several near miss accidents because of zero acceleration. Example being a on 55mph road, having to slow drastically or stop (truck was in 5th gear needed to be in second or 1st due to speed) . Car in front of me turns causing a braking situation (not stopping) but leaves me and my family vulnerable to drivers approaching from the rear . If the road is wet, and the vehicle randomly drops the gear, in turn causing the vehicle break traction at random times. When attempting to pull out from a stop sign or a side road if the transmission slips or stutters and there's oncoming traffic, there is a strong chance of being involved in an accident. |
| Category | Wheels:lugs/nuts/bolts |
| Date | Nov 15, 2021 |
| State | NC |
| Description | Wheel lug nuts swollen and impossible to difficult to get all off vehicle with supplied wrench. |
| Category | Electrical System |
| Date | Nov 09, 2021 |
| State | CA |
| Description | Vehicles rear passenger brake light does not work when hitting brakes but lights up when vehicle is on. The blinker does not work but the reverse light does. Vehicle has a short somewhere and has put me at risk of being rear ended by others and I have drivers on the road notifying me on the daily. My vehicle is covered under cpo (certified pre-owned) and only has 46k miles and well taken care of. Ford has not inspected it due to an upfront cost that I am expected to pay. The vehicle did not warn me of any electrical failures. I was notified by a friend that it was not working. |
| Category | Steering |
| Date | Nov 09, 2021 |
| State | WA |
| Description | The contact owns a 2017 ford f-150. The contact stated while driving at various speeds, the steering became difficult to turn. The contact stated the track assist and the hill descent warning lights were illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the gear assembly to be replaced. The vehicle was not repaired but was pending the repairs. The manufacturer had not been informed of the failure. The failure mileage was 93,926. |
| Category | Structure:body |
| Date | Nov 04, 2021 |
| State | NC |
| Description | If vehicle is locked overnight it is impossible to open back doors until vehicle has warmed up. Vehicle left unlocked overnight had doors fly open at traffic light. |
| Category | Electrical System |
| Date | Nov 03, 2021 |
| State | IN |
| Description | About a month after purchasing the truck in april 2021 with about 35,000 on the truck when stopped at a traffic light the trucks auto stop/start kicked in and the vehicle would not restart and had to be pushed out of the road during rush hour. Since then the truck has been in the dealership atleast 5 times for this issue and has not been resolved. They keep giving the truck back saying they don't know |
| Category | Power Train |
| Date | Nov 03, 2021 |
| State | MI |
| Description | Problem started in may 2021 at about 70,000 miles. Initially truck would idle rough at stop lights, stop signs, and when parking rpm dropping to 500 not all the time. Then in august 2021 progressively got worse and even started idling rough and stalling at intersections, stop signs, and parking. When there is a lot of moisture in the air it is worse. One rainy night it stalled at three intersections in a row. You have to put vehicle in park and put some pressure on gas pedal to keep rpm's up. Someone is going to get hurt very bad in a accident or on the freeway from these trucks stalling out. My truck is currently in the dealership and they are initially saying they see no issues as there are no codes. Online there are many many of the same issue reported. All with the exact same characteristics of rough idle then stalling and no codes or check engine light. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Oct 31, 2021 |
| State | CO |
| Description | Check engine light on error code p2007 runner control was replaced via ford oem part #fr3z 9j559 c ran well for 2 days then stopped working. |
| Category | Electrical System:12v/24v/48v Battery:cables |
| Date | Oct 26, 2021 |
| State | GA |
| Description | The contact owns a 2017 ford f-150. The contact stated that the vehicle would hesitate upon startup without warning. The contact had initially taken the vehicle to an independent mechanic where the engine shut off while performing a test on the battery. The mechanic discovered that the negative lead cable had become defective. The mechanic performed a temporary repair and instructed him to take the vehicle to the nearest dealer for repair. The contact took the vehicle to a dealer where it remained in their possession and was not yet repaired. The manufacturer was notified of the failure and informed him that there were no recalls on the vehicle. The failure mileage was approximately 55,000. |
| Category | Wheels |
| Date | Oct 26, 2021 |
| State | CO |
| Description | Lug nuts are swollen. Dealer told me they needed to be replaced at a cost of 0. 00. Not covered under warranty. Correctly made lug nuts do not need to be replaced. All tire changed and rotations have been done by ford. |
| Category | Unknown Or Other |
| Date | Oct 23, 2021 |
| State | IL |
| Description | I started my truck with my remote starter. After letting it run and warm up for a couple minutes, we opened the doors to find cab filled with smoke. I immediately shut off the truck. I than let it air out for a few seconds to see where the smoke was coming from. I seen from standing by driver door it was smoking from behind the rear passenger seat as I run around front of truck to passenger door I hear the rear back window shatter |
| Category | Electrical System, Visibility/wiper |
| Date | Oct 17, 2021 |
| State | WI |
| Description | Rear defroster started smoking during morning warm up using remote start. Rear windshield was shattered violently. Very dangerous situation to be in. The shattering happened during a drive. |
| Category | Electrical System |
| Date | Oct 15, 2021 |
| State | IN |
| Description | The contact owned a 2017 ford f-150. The contact stated that while operating the vehicle, smoke and heat were suddenly present inside the cabin of the vehicle. After exiting the vehicle the fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed and towed away. The contact indicated that the flames had started behind the front seats inside the cabin of the vehicle but the cause of the fire was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 47,000. The consumer stated there was no police or fire report, but both arrived at the scene. The consumer suffered from 3rd degree burns on the arm. |
| Category | Wheels:lugs/nuts/bolts |
| Date | Oct 08, 2021 |
| State | FL |
| Description | Unable to remove lug nuts with provided tire tool. Took to gary yeomans ford in daytona beach, fl. Was informed that my lugnuts where swollen and needed to be replaced. Paid + tax for this repair. |
| Category | Steering |
| Date | Sep 29, 2021 |
| State | TX |
| Description | Steering keeps on vibrating… feels like the whole truck is bouncing. Have done multiple alignments, rotates, balances, tire replacement and nothing has worked the steering gets very stiff around 70-80 mph and rides smooth then bumpy over and over , riding bumpy most of the time it's on and off and it has nothing to do with what speed I go above 65-70 mph making me swerve and jerk the truck repeatedly. Also truck tends to vibrate obnoxiously at an idle almost like it's going to die on me, I noticed this happening in drive when I come to a stop it stutters and almost dies… it has died 3 times on me now and have got 1 check engine light that has disappeared. Thinking this may have something to do with the steering vibrations. |
| Category | Electrical System |
| Date | Sep 25, 2021 |
| State | AZ |
| Description | I purchased this vehicle new in 2017 and since then I have had an intermittent issue with the rear camera when put into reverse. Either frozen image, static lines and yellow screen. When the image it frozen, it looks like its working but nothing in the screen is moving. If something is behind me I would not see it and think its clear. Ford has replaced the camera 1 time but I dont think thats the issue because I disconnected all the wires in the tail gate (where the camera is) and it still messes up. I have seen online a lot of other people with the same truck and same issue. Here is a video of my issue. Https://www. Youtube. Com/watch? V=xax6hapq8ho |
| Category | Visibility/wiper |
| Date | Sep 25, 2021 |
| State | TX |
| Description | While driving my vehicle the rear driver's side window completely shattered for no apparent reason. Weather conditions were clear and temperatures were mild (80 degrees). If a passenger would have been in the back seat at that time there could have been serious cuts from glass shards. I have an appointment on sep. 28, 2021 to have the window replaced by a independent service center. |
| Category | Wheels |
| Date | Sep 19, 2021 |
| State | TX |
| Description | Went to change tires on 09/18/2021 @ discount tire and found that the rug nuts on wheels are swelled. In order to replace tires, I had to buy new sets of rug nuts. Ford sold its best selling trucks with defective/deficient rug nuts. |
| Category | Wheels |
| Date | Sep 16, 2021 |
| State | TN |
| Description | Had tire failure on interstate 59 in alabama. Went to change tire on truck and found lug nut wrench would not fit any of the lug nuts. All lug nuts distorted. Alabama state trooper came to assist. He had a an electric impact wrench with multiple sockets and found an oversized socket and proceeded to remove lug nuts. Called local ford dealership ( cleveland tn.) that has performed 100% of service on my truck since purchase and was told that lug nuts were swollen…. Asked service manager if they check lug nuts during tire rotation, and was told they inform customers if they need to be replaced.. Asked why I wasn't informed… also, is it reasonable to expect a lug nut wrench to fit in a roadside emergency? Replied that other auto manufacturers have the same problem.. Apparent design issue. Two piece hollow cap design hex collapses / distorts when torqued. Service techs just move to a larger socket which further distorts during impact wrench torquing. |
| Category | Structure:body |
| Date | Sep 15, 2021 |
| State | VA |
| Description | The contact owns a 2017 ford f-150. The contact stated that the rear glass sliding window had become defective due to the sliding track. The contact also stated that the top track had detached from the window which allowed moisture to enter the cabin of the vehicle. The contact had taken the vehicle to a dealer and was given an estimate for the repair of the window. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 28,000. |
| Category | Engine |
| Date | Sep 02, 2021 |
| State | VA |
| Description | Oil pan is leaking tsb 20-2051 superceeds a previous tsb. After searching online this is a known issue acknowledged by the mafacturer affecting numerous vehicles that should be covered through a manufacture recall. The latest tsb states to replace the plastic oil pan with with a metal oil pan. This is an obvious manufacturing defect that consumers should not have to pay to repair. |
| Category | Engine |
| Date | Aug 30, 2021 |
| State | MI |
| Description | Eastbound I-94 around burns harbor, in. High speed, high density traffic. High temperature warning illuminated on dash while the temperature gauge went to full cold. Within seconds the engine lost power, forcing me to navigate to the shoulder of the highway. I was successful, but the loss of power and the resulting speed differential put myself and other traffic at a significant risk of collision. The vehicle was shut down and checked for any signs of overheating. With no signs of overheating the vehicle was restarted and we continued to our destination. The following day the problem was diagnosed by castle ford, michigan city, indiana as a faulty cylinder head temperature sensor; there was not a problem with high temperature. The sensor has been replaced and there has been no further issue. |
| Category | Power Train |
| Date | Aug 28, 2021 |
| State | TN |
| Description | Slopping shifting. Lunges forward at slow speed shifting. Hard down shifting at times. |
| Category | Power Train |
| Date | Aug 19, 2021 |
| State | TN |
| Description | 2017 ford f 150 5. 0 6 speed 4x4 transmission failed at 93000 miles in february 2021. Torque convertor was replaced. August 13 2021, vehicle went into limp mode at highway speed and slammed into low gear causing a sudden slow down on the interstate. Wrench light was on and no gear selector indicator working. Was able to drive to dealership for diagnoses but no time availability until october 2021 or mid november 2021. Vehicle towed to aamco and diagnosed with range sensor issue. Cannot order part due to being on back order. Suggested repair is full remanufactered transmission with 3 year 100k warranty. Vin number is not identified as being part of latest tsb or extended warranty coverage for this issue. |
| Category | Power Train |
| Date | Aug 18, 2021 |
| State | NY |
| Description | Why is nothing being done with the ford 10r80 transmission and the shifting issues. I would hate to have my transmission lock up on the highway, because ford says it's normal for the loud clunking and banging when is shifts I see there are many class action suits involved in this issue but still ford is doing nothing |
| Category | Unknown Or Other |
| Date | Aug 12, 2021 |
| State | MD |
| Description | My safety was put at risk when the the truck would not start after stopping at a light. This happened three times. The last two times on july 18th and august 11th, after shutting off the truck would not restart and the speed limit on each road is 45-55 mph. Police had to come block the road because it was unsafe. The dealer took the vehicle in on aug 2-6th and advised that it was fixed, only for it to happen again on the 11th. No warning messages were present. |
| Category | Unknown Or Other |
| Date | Aug 05, 2021 |
| State | WI |
| Description | I was driving my vehicle stopped at a red light the light turned green I started to go through the intersection and when I got halfway through the intersection a loud clunk stopped my vehicle in the middle of the intersection I almost got rear ended and then I shut my vehicle off I started it back up and it kept lunging forward the transmission was having issues |
| Category | Unknown Or Other |
| Date | Aug 04, 2021 |
| State | NY |
| Description | My son, marine lcpl ryan mccoy, was driving on i95 in virginia back to camp lejeun when he heard a “pop†sound. Assuming something was wrong, he pulled over to the breakdown lane. The vehicle began to smoke and the temperature gauge shot up to the hottest it could register. At that time, he turned off the vehicle and exited. He noticed the front of the vehicles so in flames and began to run away from the vehicle and saw the vehicle violently explode. He called 911. Stare trooper joseph worley arrived and he called a tow truck. When the fire went out, the trooper left without checking to see if ryan was okay or had a ride anywhere. The tow truck dropped ryan at the nearest rest stop and the tow truck took the vehicle to interstate garage. |
| Category | Visibility/wiper |
| Date | Jul 29, 2021 |
| State | OH |
| Description | Intermittent wipers do not shut off. |
| Category | Power Train |
| Date | Jul 22, 2021 |
| State | TN |
| Description | The 10-speed transmission has had issues smoothly transition gears since I acquired it in early 2017. For years I have dealt with constant rough shifting, random clunking while driving at low speeds but now the issue seems to have progressed to the transmission sticking at higher speeds. I was driving recently at about 45mph and rpms just started roaring and it would not transition gears. The truck was in drive when this happened. When it finally did grab there was a hard thrust and threw the vehicle forward. These issues are present all of the time. Every time I put it in gear there is a clunk and a thrust. I have had the truck into the dealer numerous times over the 4+ years only to be told it was the adaptive transmission trying to learn how I am driving. Now, the dealer is so backed up with transmission-related issues they require you to leave your vehicle for 7+ days before they can even look at it leaving the consumer stranded without a vehicle. They should have all of the service records. |
| Category | Steering |
| Date | Jul 19, 2021 |
| State | FL |
| Description | Steering assist was once again disabled within a week after the last incident with steering assist caution advisory. This time it almost caused an accident. Steering malfunction happened right at the moment while making a left turn at the inside lane of an intersection. While the steering wheel was turned left to negotiate the turn, the steering became stiff and made the vehicle encroached on the outside lane. Applied brake immediately and forced steered vehicle back to inside lane. |
| Category | Steering |
| Date | Jul 12, 2021 |
| State | FL |
| Description | Power steering becomes non-functional and " steering assist fault service required" warning is displayed. Happened three times, twice within (odometer reading) 44410 miles and again at 44951 miles. The vehicle is difficult to steer and can cause accidents especially during high speed on highways. The problem eventually goes away after letting the car rest with engine turned off for a while. The malfunction does not produce fault code and dealer is not able to troubleshoot/replicate. |
| Category | Tires |
| Date | Jun 03, 2021 |
| State | TX |
| Description | The contact owns a 2017 ford f-150 equipped with cooper tires, tire line: evolution h/t, tire size: 275/65/r18, dot number: 3018. The contact stated that the driver's side tire had started to form air bubbles on the sidewall. The contact took the vehicle to the local tire repair shop and was informed that the tire could blowout, and needed to be replaced. The tire was replaced. The manufacturer was not made aware of the failure. The failure mileage on the vehicle was 117,000. The tire failure mileage was 50,000. |
| Category | Power Train |
| Date | Jun 02, 2021 |
| State | NY |
| Description | Transmission was shifting erratically, making it difficult to keep the proper speed on the thruway. Once I was able to pull over, the reverser gear stopped working, creating a hazard while I was trying to park in a busy parking lot. I am taking the car in this week to see what the issue is. |
| Category | Engine |
| Date | May 21, 2021 |
| State | MT |
| Description | The contact owned a 2010 newmar essex rv hauling a 2017 ford f-150 raptor. The stated that while driving at 60 mph, he was alerted by another driver that the 2017 ford f-150 raptor, had caught fire. The contact stated that the fire started from the hood and grille assembly of the vehicle. The contact attempted to extinguish the fire with a fire extinguisher, but was unsuccessful. The fire engulfed both vehicles. The fire department was able to extinguish the fire. A police report and fire department reports were filed. No medical attention was received however, the contact stated that his cat was injured. Both vehicles were towed to a wrecking yard and was deemed totaled by the insurance company. The vehicles will later be towed to salvage yard for the insurance company to perform an investigation. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a complaint was filed with the manufacturer. The failure mileage was 45,846. |
| Category | Electrical System, Structure:body |
| Date | May 11, 2021 |
| State | GA |
| Description | Ford f-150 moon roof ramp/guide jaw (part # fl3z1651070b/fl3z1651071b) stopped working. The moon roof malfunctions getting suck in the open mode, or failing to close properly if at all. Many ford owners have experienced the same issue, to the point that there are videos on the internet pertaining to this malfunction. While attempting to get this repair fixed at the ford dealership the employees advised me that they see this issue often, and that the glass shatters and breaks from this malfunction. I was quoted 0. 00 to remedy the issue, and would have to leave my vehicle at the dealership for the day. The estimated time to complete the repair was four hours. |
| Category | Electrical System, Visibility/wiper |
| Date | May 11, 2021 |
| State | GA |
| Description | The ford f-150 multi function switch has gone bad. The windshield wipers stay activated in the slowest mode. This obstructs the view of drivers, and is distracting. The part number is: fl3z-13k359-ac. This malfunction is an issue for 2015 models and newer. There are many videos online pertaining to this multi function switch malfuntion. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Apr 19, 2021 |
| State | CO |
| Description | After towing my 2017 ford f150 ecoboost exhibits an intermittent engine stall when coming to a stop while towing. Exact same issue as below tsb, just mine is a 2017 model technical service bulletin 2. 7l - while towing - intermittent engine stall when coming to a stop - built on or before 27-nov-2017 18- 2249 16 august 2018 model: ford 2018 f-150 issue: some 2018 f-150 vehicles equipped with a 2. 7l ecoboost engine and built on or before 27-nov2017 may exhibit an intermittent engine stall when coming to a stop while towing. Action: follow the service procedure steps to correct the condition. Warranty status: eligible under provisions of new vehicle limited warranty coverage warranty/esp coverage limits/policies/prior approvals are not altered by a tsb. Warranty/esp coverage limits are determined by the identified causal part and verified using the oasis part coverage tool. Labor times description operation no. Time 2018 f-150 2. 7l: reprogram the pcm (do not use with any other labor operations) 182249a 0. 3 hrs. Repair/claim coding causal part: recal condition code: 04 |
| Category | Unknown Or Other |
| Date | Apr 13, 2021 |
| State | CA |
| Description | After 40 mile on the highway drive, I've got off the offramp and came to a red light. While I was stopped my truck started to idle rough for about 10 seconds and finally stalled. No check engine or warning lights appeared other than a notification on the dash screen stating to press brake to start. I then pressed the brake and pushed start and it turned on right away. I then drove in the city for another 20 miles with no problem and then evidently it happened again when I got to a stop. Restarted right away with no secondary issues. I took it to my local dealership. They kept it over night to run tests but there was no success on recreating the problem. Therefore, no repair was made. I do find this situation unsafe due to possible fault occurring at highway speeds or on a hill while driving. |
| Category | Structure:body |
| Date | Mar 26, 2021 |
| State | TX |
| Description | The temperature was about 17 degrees fahrenheit. The driver and . And driver side rear doors would not latch upon closing. I was able to get the doors to latch by heating the latch with a hair dryer, spraying the latch with silicone lube, and simultaneously operating the electric lock switch multiple times. I have had no further problems. Fortunately, I was at home when the problem occurred. Had I been on the road, I would have been stranded. The vehicle was stationary when the problem was discovered. |
| Category | Unknown Or Other |
| Date | Mar 25, 2021 |
| State | MO |
| Description | The apim module is going out of the truck it is a 2017 ford navigation is not working radio is sluggish. No gps signal! |
| Category | Power Train |
| Date | Mar 23, 2021 |
| State | FL |
| Description | The automatic transmission shifts abruptly up and down through gears causing the truck to buck and jerk. When driving the transmission will jerk the truck forward and backward. This is occurring on city streets while in motion. The truck has approx. 50k miles on it and this started happening in january. |
| Category | Power Train, Structure:body, Unknown Or Other |
| Date | Mar 10, 2021 |
| State | OH |
| Description | The latch on the doors of the truck does not lock when the temperature gets very cold outside possibly causing any adult or child to fall out of the vehicle while moving or parked , this is a concerned and safety issue for any ages . Also car makes rattle noise and at times shut off and recently having oil leak . Is a 2017 it shouldn't have any problems . |
| Category | Power Train |
| Date | Mar 08, 2021 |
| State | AL |
| Description | Tl* the contact owns a 2017 ford f-150. The contact was informed by a friend that saw on the news that the vehicle year, make and model had rusting to the driveshaft and hanger bearing. The contact examined his vehicle and saw that the driveshaft and hanger bearing were rusted. The contact informed the manufacturer who then informed the contact that they were not aware of the failure and to take the vehicle to a ford dealer for diagnosis. The contact took the vehicle to ed sherling ford inc (805 glover ave, enterprise, al 36330) however, the vehicle was not yet diagnosed nor repaired. The failure mileage was 58,264. |
| Category | Engine |
| Date | Mar 07, 2021 |
| State | CO |
| Description | It is known that ford has a problem with the cam phasers on their 3. 5 eco boost engine. Mine went bad and were replaced under warranty in november 2019 and approximately 45,000 miles. Now at 70,000, the cam phasers are needing replaced again. Ford is refusing to cover this expense as my truck is now out of warranty. It is also known their cam phaser fix does not solve the issue, thus the problem is recurring. This is obviously a manufacturer defect and should be covered in full. This is a huge issue effecting the majority of ford 3. 5 eco boost engines. Why will ford not own up to this manufacturing defect? |
| Category | Electrical System, Seat Belts |
| Date | Mar 04, 2021 |
| State | NY |
| Description | Electrical : radio will randomly cut out. Typically when truck starts radio wont work. Have to either wait hour, or disconnect battery. Seems like typical issue. Seatbelt : passenger seatbelt wont retract back. Can hand feed then pull out by hand. Called dealer said 3 year 60 thousand for warranty im over 3 years and at 71k miles. Price of assembly was over 0. [xxx] outrageous for a seatbelt. No idea when it happened. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr |
| Category | Service Brakes |
| Date | Mar 02, 2021 |
| State | CA |
| Description | Good day to whom it may concern, on february 13,2021 I had a major brake failure while parking my truck when the brake pedal went to the floor as I was backing up. The reason this is a concern is that I regularly have my vehicle serviced at only ford dealerships. The two most recent times I had service was on january 21,2021 the works oil and filter change which incudes inspecting inspecting the brake system; and october 27,2020 the works oil and filter change which includes inspecting the brake system at which time I had rear brake work done by future ford lincoln of concord 2258 diamond blvd. Concord ca. 94520. The technician said it was to much pressure applied to my brakes while backing up and parking. I have not ever experienced this through over 40 years of driving and it is a very concerning issue that I would like to know if it can be investigated into please. Thank you |
| Category | Back Over Prevention: Rearview System Braking, Electrical System, Lane Departure: Blind Spot Detection |
| Date | Feb 22, 2021 |
| State | IN |
| Description | The 2017 f-150 suddenly experienced electrical problems including; tailgate unintended opening, blis (blind spot information system) failures, cross traffic alert failures and rear camera blue screen failures. These failures occur at a status of the vehicle, eg. Locking the doors, shifting into gear, use of key fob or proximity sensors to tailgate. |
| Category | Electrical System, Unknown Or Other |
| Date | Feb 17, 2021 |
| State | NC |
| Description | Driver and passenger locks will freeze and they will not close or lock. Very dangerous. |
| Category | Structure:body |
| Date | Feb 17, 2021 |
| State | TN |
| Description | In below freezinng temps the door latches freeze up. Makig it hard to enter the truck and once in the doors refuse to latch closed, so unless you want to drive around with the doors unlatcked you have to wait until the truck warm up enough to thaw the latches. Not what you want from a k truck . |
| Category | Unknown Or Other |
| Date | Feb 12, 2021 |
| State | ND |
| Description | Cabin heating/windshield defrosting system not working, only blows some warm air through passenger side dash vents, only cold air to floor, drivers side dash vents and windshield defrost. Unable to clear fog/frost from windshield {safety issue}, per ford tsb 20-2236 ford dealership not familiar with the tsb. |
| Category | Power Train |
| Date | Feb 10, 2021 |
| State | TN |
| Description | While driving at 40-50 mph my truck encountered a harsh roaring sound as if it was going off the road. I had also encountered hard shifting from 4 to 5 and 6 gear. When I attempted to contact the local dealership. I was told that it would be 3 weeks before they could look at the vehicle. I took the truck to a local ase certified mechanic and he was able to determine that the torque converter was bad. The truck was purchased in 2017 with 6000 miles as a certified pre owned ford truck with 100k warranty. I have 98k and need to have this issue resolved immediately. |
| Category | Structure:body |
| Date | Feb 10, 2021 |
| State | WA |
| Description | The doors will not open when the weather is below freezing. After letting the truck heat up for approximately 30 minutes, I was able to pry open the door, however when I attempted to close them, they would not latch. After another 30 minutes, I was able to close the door and press the lock button to get them to latch, but then the doors would not open at all afterwards despite my prying. This is a major safety issue as I had my toddler in the back seat and I could not access the truck. This has happened after I've already had it taken into the dealership where they performed their recall fix, the fix did not work and they say they have nothing else they can do. |
| Category | Engine |
| Date | Feb 04, 2021 |
| State | NY |
| Description | Vehilce has a chronic unrepairable oil pan leak, indicative of engines produced in the kansas city or dearborn plants, nhtsa id#10143101 jun22,2018, ford has replaced the vehicles oil pan four times. |
| Category | Power Train |
| Date | Feb 04, 2021 |
| State | AL |
| Description | The transmission has failed two times. The 10r80 transmission is known to shift erratic and cause the truck to randomly pick gears. It will also render the gas pedal useless. This will cause you to be unable to accelerate into the flow of traffic. It will hold a gear and then slam into the next gear and sometimes it will stay in 3rd or 5th and try to start off that way. Its a very dangerous issue. The first time my transmission went out it took ford over a month to get it going again. Now it is in the shop for the same issue and it has been there for over three months and is still there. |
| Category | Unknown Or Other |
| Date | Feb 03, 2021 |
| State | TX |
| Description | Computer systems voice control and manual system controls tied to the computer system in sync3 has a 30-60 sec. Response delay requiring eyes to be taken off the road to answer calls, mute sound, use navigation, among other safety features. This has made the entire system unusable and apparently is a common and known issue with this system. The issue occurs all of the time regardless of being stationary or moving, day and night, in city or on highway, and has many times been a hazard while driving. This has occurred starting in june of 2019 and continues to get worse. |
| Category | Structure:body |
| Date | Jan 25, 2021 |
| State | WA |
| Description | Feb. 2019, doors would not close once opened. ' had to take wife to work, had to tie both front doors closed from inside of vehicle. Tsb 18n03 applied in feb. By local dealer. Dec. 2020; front doors froze open; would not shut. Tsb 19n03 applied on jan. 14, 2021. On jan. 23, 2021, again drivers door would not shut due to freeze. Had to hold door closed with left arm while picking up supplies. This was 10 a. M. On sat. The 23rd of jan. 2021. The vehicle was stationary when I noticed the doors would not close. I have short video, but too large for the 5 mb limit. I understand ford is naming this "customer satisfaction program." I submit, this is a serious safety issue. |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Jan 20, 2021 |
| State | CA |
| Description | At 62,000 mileage, the ac compressor had to be replaced and belt that I was warned would seize. I am a first responder driving into our nearby mountain range. We dropped off the truck at the santa cruz, ca ford dealership on sep 28, 2020 and the job was completed on fri oct 2, 2020. They said it was fixed. 10 minutes later there was no ac as we drove home. This was during the ca wildfire season and daily aqi checks for health hazards. I brought it back in on mon, oct 5, 2020, they said their machine was broken and they had to send it out. We had to drive with our children in hazardous wildfire air quality all of october with the windows down. The defrost did not work either properly, blows into face instead, so the weather turned andresulted in me getting dispatches, driving in the dark through the mountains with no defrost windshield function. Hazard. Their machine was fixed dec 18, 2020 so I brought it in again. It did not work, and the ac and defrost still broken as mechanics determined a connecting part they broke off in attaching the machine to my truck and now had to order that part from detroit. I brought it in jan 7, 2021 and it was supposedly all fixed. 3 days later no ac or defrost. I work with a sheriff dept who has had this occur to their fleet of f150's this last year, and been given the runaround with supposed fix. They auctioned off their trucks because it was never properly resolved. This seems like a possible ford part recall, and is a hazard for drivers. |
| Category | Electrical System |
| Date | Jan 18, 2021 |
| State | GA |
| Description | My vehicle battery is dead every morning I took it to two different ford dealers and they could not tell me the issue but still had to pay for the diagnosis fee. At first my 17 ford f150 would make almost a jerking next day my vehicle would not start. I replaced the starter and battery and the vehicle started after that but the next morning dead again. |
| Category | Power Train |
| Date | Jan 15, 2021 |
| State | NC |
| Description | Vehicle makes vibration style noise from the rear right side during speeds of 40-50 mph with minimal acceleration and/or during low rpms. Vehicle was taken to 2 different dealership service shops on 4 occasions during the warranty period who all claimed it was a normal sound. Researching online during that time was pointing to potential misalignment in the rear-differential during manufacturing. Condition can be replicated during driving conditions, between speeds of 40-50mph, light application of gas pedal and during low rpms. Condition existed from time of purchase through present day. |
| Category | Structure:body |
| Date | Jan 15, 2021 |
| State | NC |
| Description | On dec 27 owner opened the rear right door of the vehicle, when attempting to close the door it was observed that the latch did not function due to possible ice accumulation on the locking mechanism of the door. Suspect that the door is allowing too much water in during mild to moderate rain events and the door has a design flaw resulting in inadequate drainage and air circulation in the door causing the locking mechanisms to fail. Vehicle was not able to be driven on the 27th as the ice had not melted yet and the latch continued to fail. On the 29th, the door was finally able to latch again after it warmed up. Below are some of the meteorological conditions during that time. Vehicle could not be secured during this time and the door had to be ratchet strapped shut from the inside. During the day of dec 26 through night of the dec 27, day time highs of mid 30s and overnight lows in the low 20s with rain on dec 24th. |
| Category | Structure:body |
| Date | Jan 13, 2021 |
| State | CO |
| Description | 2 of the 4 doors would not close and 1 was frozen shut |
| Category | Visibility/wiper |
| Date | Jan 13, 2021 |
| State | WI |
| Description | The rear window in my ford f-150 cracked. There were no previous compromised areas and it was untouched when it happened. The vehicle had been in my garage. I had used the auto start to warm up the vehicle in the morning. It ran for approximately 15 minutes. I prepared to leave for work and noticed the large crack and chunk missing in the rear window. |
| Category | Service Brakes |
| Date | Jan 06, 2021 |
| State | AZ |
| Description | Doing approximately 45mph, in freezing temps and light snow, approached a yellow light. Had plenty of distance to stop and began to apply brakes. Truck began to slow, but suddenly felt like the brakes let go or maybe hit a patch of ice. Let off and depressed the pedal again. The pedal went to the floor. I began pumping them which was slowing the vehicle, but I ended up in the middle of the intersection, narrowly avoiding a side impact with a semi and looking like a moron. My entire family was in the truck and this was very close to a disaster. Afterwards the brakes were soft and continued to do the same. When the pedal was held down it would slowly go to the floor, feeling like all hydraulic pressure was bleeding off. The initial occurrence happened on a city road in motion. Of course the truck warranty ended about 500 miles prior. This vehicle has been babied, only used for weekends. Being told by dealer that a seal failed in the master cylinder and possibly a hydraulic control unit. Estimate to repair is over 00 to repair a very new vehicle that costs over ,000. |
| Category | Engine |
| Date | Jan 04, 2021 |
| State | AK |
| Description | The drivers side valve cover cracked with less than 17,000 miles. Ford would not replace as the warranty expired 4 months ago. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Dec 29, 2020 |
| State | WA |
| Description | Tl* the contact owns a 2017 ford f-150. The contact stated that the front doors failed to remain closed. The contact stated that bickford ford (3100 bickford ave, snohomish, wa 98290, (425) 334-4045) repaired the door latches. The contact stated the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 21,000. |
| Category | Structure:body |
| Date | Dec 24, 2020 |
| State | WA |
| Description | Drivers door won't latch closed in freezing temperature. After warming up the truck, the door opened fine but would not latch closed for approximately 15 more minutes for a total of 30 minutes of the truck running. 27 degrees outside and dry. I did not try to drive the truck until I was able to get the door latched. I contacted ford roadside assistance during that time but was able to get the door latched without needing anyone sent out. |
| Category | Engine |
| Date | Dec 22, 2020 |
| State | TX |
| Description | Mvct phaser rattle at 60k miles. Dealership wants 4-6k to repair the timing chains. |
| Category | Visibility/wiper |
| Date | Dec 22, 2020 |
| State | TX |
| Description | The weather was slightly below freezing and my truck was parked in my drive. I used the remote start function on my key fob to allow the truck to warm up before I got in. After a few minutes I got in the truck. While the truck was parked and upon closing the door I heard glass shatter behind me. When I looked the entire plate of back glass on the truck had, for lack of a better word, exploded. Top to bottom and side to side the glass had completely broken. There was glass both inside my truck and in the bed of the truck. |
| Category | Electrical System, Unknown Or Other |
| Date | Dec 21, 2020 |
| State | NH |
| Description | Adding photos to the first complaint |
| Category | Electrical System |
| Date | Dec 21, 2020 |
| State | NH |
| Description | I live in new hampshire and the weather is cold. I started my ford f150 truck today using my ford pass. The truck ran for 15 minutes. When I prepared to leave in the truck I noticed that it was cold inside. When I looked in the rear view mirror, I realized the rear sliding window was completely shattered. Upon closer inspection I realized the window blew outward and a yellow line x sticker on the right rear of the window had burn marks on it. The sticker was discolored to indicate that a lot of heat was directed toward it. The window was completely shattered around the outside edge. Also, I located a cover that had blown off the wires that run to the rear defroster. It appears that the rear defroster ran to the point that it overheated the glass and caused it to blow. I discovered that this has occurred in the past with ford f150 trucks and ntsa has received complaints. I contacted ford today and I am waiting to hear back from customer service |
| Category | Structure:body |
| Date | Dec 21, 2020 |
| State | ND |
| Description | Door latches freezing and doors will not remained closed posing a safety risk. Tailgate also opens on it's own. |
| Category | Unknown Or Other |
| Date | Dec 21, 2020 |
| State | IL |
| Description | This past week, we had a couple days of 30 deg weather in the chicago area in the morning and I started experiencing issues with my drivers door. It would not re-latch when I closed the door. Every time I closed the door I heard the infamous "thud" and it bounced back open. This happened over and over. I had to drive 12 miles, while holding my door closed so I can get to work. Eventually it starts working fine as the weather warms up. I understand there is a already a recall and a settlement on this matter for the exact year of my f 150, however my f-150 vin's is not apart of that. I've contacted ford and all I got was there's nothing that they are able to do since my vin is not apart of the recall. So in order to drive my vehicle safely, I need to pay out of pocket. This just proves there's still issues with the door latch system and it is a safety concern. |
| Category | Visibility/wiper |
| Date | Dec 21, 2020 |
| State | NE |
| Description | I used remote start on the truck. This activates the defrost. It was in the garage with door down on that side (another door was open). I went out and the rear windshield was completely shattered. There was a burning smell in the truck when I entered. This could not have been due to something hitting it as it was enclosed within the garage. . |
| Category | Electrical System, Fuel/propulsion System |
| Date | Dec 20, 2020 |
| State | CA |
| Description | The vehicle begins to shut down after gas fill up. It seems like the vehicle has a valve selenoid problem because everybody is talking about it online. It is a hazard because the vehicle will turn off while driving. I have also have had to replace the electric usb and power plug twice. This vehicle has alot of electric/gas related issues which cause it to turn off. |
| Category | Structure:body |
| Date | Dec 15, 2020 |
| State | MI |
| Description | Driver side door will not latch. Driver side door unmatched during driving. Door latch frozen. Door latch locks and won't unlock. Door latch problems seem to happen during cold dry and wet weather. While driving and while parking or parked. |
| Category | Electrical System, Power Train |
| Date | Dec 14, 2020 |
| State | TN |
| Description | Tl* the contact owns a 2017 ford f-150. The contact stated that the instrument panel failed to indicate any warning lights when the vehicle wass turned on. The contact had to wait for a couple of hours while the vehicle was off just for the vehicle to resume back to normal. Jenkins & wynne (2655 trenton rd, clarksville, tn 37040, (931) 542-4886) was contacted and confirmed that the vin was not under recall. The vehicle was not diagnosed nor repaired. The contact referenced nhtsa campaign number: 17v053000 (power train, electrical system) as a possible solution to the failure however, the vin was not included. The manufacturer was notified of the failure and informed the contact to take the vehicle to the dealer. The failure mileage was approximately 40,093. |
| Category | Structure:body |
| Date | Dec 13, 2020 |
| State | MI |
| Description | I had my door latch recall completed on sept 20, 2020. All doors were done at my local ford dealership. The first cold day below 32 degrees, the door latch failed and doors would not close or latch. Called ford dealership to tell them the repairs did not work and ford will not return a call or e-mail to me to pay for the recall to be re-done at another dealership! Please help. |
| Category | Unknown Or Other |
| Date | Dec 12, 2020 |
| State | OH |
| Description | When the truck sits all night and it rains or snows the drivers door latch gets froze up and won't latch when you close the door. |
| Category | Service Brakes |
| Date | Dec 11, 2020 |
| State | OR |
| Description | I was backing into my driveway and stepped on the brake to stop the vehicle and the brake pedal went to the floor - no brakes. I didn't have time to try pumping the brakes or stepping on the emergency brake. The vehicle impacted the garage door damaging it to the point that it needs to be replaced. The replacement cost is Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Engine |
| Date | Dec 10, 2020 |
| State | NJ |
| Description | 2017 ford f-150. Consumer writes in regards to oil leaks in vehicle. *ld the consumer stated the vehicle was taken to a dealer that was dishonest and failed to complete repairs. The vehicle was taken to a different dealer where the repairs were completed. *js |
| Category | Engine, Power Train |
| Date | Dec 04, 2020 |
| State | MI |
| Description | 3. 5l ecoboost engine died while accelerating mildly on a highway at 55 - 60mph. Numerous fault lights came on, including service engine soon, advance trac, and various other. I coasted into a parking lot, placed into park, shut off ignition, and restarted. Engine shuttered violently, so I turned it off and waited 10 mins. Restarted fine. Dealership replaced 'high pressure pump ring gasket due to deformation and suspected vacuum leak'. 2 wks later, was driving 70mph on interstate and engine cut out again. Very dangerous situation with 5 lanes of traffic and merging traffic. I coasted to a stop, turned off ignition, and restarted. Again.. The engine shook violently and as I tried to pull further into median, the brakes could barely stop the truck from moving due to high revving engine. Had to tow to another dealership 3 hours from my house! Backlog will take over 1 month to repair! |
| Category | Structure:body |
| Date | Dec 01, 2020 |
| State | TN |
| Description | Front driver-side door opened, but then would not latch back closed. It had rained/snowed the previous day and was 25 degrees f that morning. |
| Category | Service Brakes |
| Date | Nov 30, 2020 |
| State | AZ |
| Description | Tl* the contact owns a 2017 ford f-150. The contact stated that while approaching a stop light at 35 mph, she attempted to depress the brake pedal however, the brakes failed to operate as needed, without warning. The vehicle proceeded through the red light. The contact was driven to the residence and then towed to peoria ford (9130 w bell rd, peoria, az 85382) where the brake master cylinder was replaced due to a leak. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in nhtsa campaign number: 20v332000 (service brakes, hydraulic). The vehicle was repaired. The failure mileage was 24,613. |
| Category | Unknown Or Other |
| Date | Nov 18, 2020 |
| State | TX |
| Description | 11/8/2020, 9:00 a. M. The rear glass imploded and shattered when the driver door was closed upon driver getting in. The engine was not started, when the rear glass shattered. The 2017 ford f150 was sitting in our driveway. We live in the country with a fence around the house area. The vehicle was not disturbed, nor was it a cold morning, about 75 degrees. |
| Category | Power Train |
| Date | Nov 14, 2020 |
| State | NC |
| Description | I just bought this 2017 f150 from deacon jones ford and 4 months later I'm having transmission issues. After driving for a little distance, when I stop and start driving again I notice the rpms go crazy and it won't shift out of 1st gear and all of the sudden it goes to 5th gear and jerks and goes back to 2nd gear and slowly goes up. I just have the transmission fluid changed at the dealership and two weeks later this starts. I tried researching it and notice ford has some issues with 2017-2019 f150 transmissions. So I looked to see if this truck had already been inspected with the same issue and if it was fixed. I'm about to go on a 10 hour drive to tdy to a military base and I need to know if it's safe to drive and won't go in limp mod. Thanks joseph |
| Category | Engine |
| Date | Nov 10, 2020 |
| State | CA |
| Description | At cold start, the vehicle makes a very loud rattling noise. Most likely the timing chain and tensioners which ford is very much aware of on these ecoboost engines. |
| Category | Service Brakes |
| Date | Nov 06, 2020 |
| State | AZ |
| Description | While coming to a stop in traffic my 2017 ford f-150 xl 5. 0l started braking normally with solid pedal feel. However, as I continued braking and applying more pressure to stop the pedal suddenly became very soft and went to the floor. I had to release the pedal and reapply the brakes. Again, the brake pedal started out normal and then went soft again as more pressure was applied and I had to veer to the right to avoid rear ending a stopped vehicle. Luckily no collision occurred. The brakes continued acting this way until I was able to carefully drive it to a ford service center. This occurred on both city and highway driving when coming to a stop or trying to slow down suddenly due to traffic. My vehicle is currently in for repair at a ford service center. |
| Category | Wheels, Wheels |
| Date | Nov 02, 2020 |
| State | MA |
| Description | [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr |
| Category | Power Train |
| Date | Oct 28, 2020 |
| State | GU |
| Description | Grinding noise coming from 4wd hubs, locking hubs are engaging during operation at cruising speed 20-35 mile per hour. In 2wd, driving my vehicle, at no given time a grinding noise will announce itself and cause damage to the 2wd/4wd hubs. I believe with this issue if the 4wd officially engages while operating the vehicle fatal injury and damage may occur and can cause operator to loose control of vehicle causing a crash and or death. |
| Category | Electrical System, Service Brakes, Vehicle Speed Control |
| Date | Oct 27, 2020 |
| State | NY |
| Description | Digital cluster malfunction, causing speedometer and fuel gauge to both display zero, loss of power to windows, loss of parking brake function, blacked out backup camera, no heat or a/c. Highbeams stay on and cannot be switched to low beams. All happened while the vehicle was in motion on a highway at 60 mph. |
| Category | Engine |
| Date | Oct 19, 2020 |
| State | TN |
| Description | While towing with my 2. 7 ecoboost the engine stalls and dies after running on highway and pulling in to stop(usually at a gas station). It starts back up but dies when put in gear. I can only get it to run by revving the engine and quickly putting it in gear and giving it gas quickly. It seems to only do this when towing. |
| Category | Electronic Stability Control, Steering, Vehicle Speed Control |
| Date | Oct 18, 2020 |
| State | IA |
| Description | Truck lost power steering assist while driving down interstate. And then I got message hill start assist failure, advance trac failure, electric parking brake failure, and electric power steering assist failure. All this while in motion at interstate speed. |
| Category | Unknown Or Other |
| Date | Oct 14, 2020 |
| State | FL |
| Description | Rear sliding glass window trace coming apart from rear window causing rear slide to fall inside the cap of the truck and ford service writer told me he has seen this on 5 other trucks this month. |
| Category | Unknown Or Other |
| Date | Oct 09, 2020 |
| State | CA |
| Description | This is while stationary, car on or off. When the doors are locked and the passengers want to get out of the car, they are unable to open the door. Only way for them to open the door is for the passengers in the front seat to press the unlock button on the door. I feel this is a safety issue as it acts like a permanent child lock. When taking the car to the ford service department and calling 1(800) to make a claim, they said that is how the car is engineered. Everyone from ford dealership and the 1800 number all agreed that it could be a safety issue. Example 1: if the car is locked while driving and there is a crash, and the driver gets knocked out and there is someone in the back seat, the only way for them to get out of the car is to roll the window down and climb out. They cannot get out by opening the door handle, they have no unlock button, they're only hope is for the window to roll down or break the window. Example 2: this one actually happened to us. My dad was driving with my nephew and brother in law in the back seat. They get pulled off the road by a crazy driver. The crazy driver gets out of the vehicle and confront my old father and starts to threaten him. My brother in law who was in the back seat with my nephew was trying to get out of the car to help my dad but he could not because my dad did not press the unlock button on the driver door thus forcing my brother in law to roll the window down and crawl out. When he did this, he got his foot caught and ended up falling right on his shoulder causing bruising and scrapes. If he was able to get out of the back seat of the car, none of this would have happened. Also it is an annoyance. Passengers in the back seat have to wait for the driver or front see passenger to unlock the doors for them to get out. |
| Category | Visibility/wiper |
| Date | Oct 08, 2020 |
| State | PA |
| Description | Tl* the contact owns a 2017 ford f-150. The contact stated that the vehicle was started remotely and the contact smelt burning plastic. When the contact entered the vehicle, the rear window exploded both outward and inward with some glass on the backseat. The contact exited and examined the vehicle and he disconnected the battery as a precaution. The vehicle was sitting with the hood open waiting to be towed to the dealer (hanna motors 371 hume st, collingwood on l9y 1w5 705-445-4300). The contact lives in the us and was visiting relatives in canada. The contact mentioned just getting the vehicle's window repaired by a glass insurance company was difficult and offered no assistance. The manufacturer had not been contacted yet. The failure mileage was 54,000. |
| Category | Engine |
| Date | Sep 24, 2020 |
| State | WI |
| Description | Like many, many other owners of the 3. 5l v6 ecoboost f150 I'm experiencing a rattle noise when I start my vehicle. The noise only occurs when the vehicle starts, and only lasts for a few seconds. Online research leads me to believe it's related to the timing chain and timing chain components. At just 41k miles, I'm barely past the factory warranty period and will likely be forced to pay upwards of ,000 for repairs. Here is a link to a youtube video that captures the same noise/issue I'm experiencing: https://youtu. Be/bvs16u_uxmw |
| Category | Service Brakes |
| Date | Sep 22, 2020 |
| State | AZ |
| Description | Brakes extremely pedal sponge to the floor. Extreme brake stoppage. Vehicle was in motion and was able to stop slowly on city street. I sent it back to a near home to stay. Extremely close to collision. No damages. Replaced master cylinder to repair center. Dealership was not available. |
| Category | Engine |
| Date | Sep 11, 2020 |
| State | IL |
| Description | After towing for more than 300 miles the engine will die every time I come to a slow down or stop. It will restart only to instantly die again unless the throttle is pressed revving the engine and dropping it into drive. This is very dangerous especially towing at busy intersections when stalling out can lead to getting t-boned. This only happens towing and never gives a code so ford says they can't fix what they can't see. |
| Category | Engine |
| Date | Sep 11, 2020 |
| State | NY |
| Description | We were stopped at a signal on a busy highway and the vehicle completely died in the middle of the road leaving us in a dangerous situation unable to escape the heavy traffic. A tow truck pushed us off the road until we could be towed. It turned out to be a faulty starter (truck has ecoboost). I contacted ford via chat, and they basically did nothing. Our lives were at risk and they need to have their starters in ecoboost vehicles investigated. This is ridiculous to make a vehicle that can for no reason just stop dead in the middle of a road through no fault of ours. |
| Category | Power Train |
| Date | Sep 08, 2020 |
| State | NH |
| Description | At 31k miles I started to get a clunking noise in the right side rear. Took it to dealer, they checked it out and said it was due to play in the axle bearing. They said ford told them not to touch it because it was an inherent characteristic of the vehicle. I called ford and they told me the same thing. I filed a complaint with the bbb and ford told them there is no problem. When the truck flexes ( goes over uneven roads ) it sounds like rocks are bouncing around the bed. I was told by ford that this does not happen to all trucks, just some. The dealers hands are tied. Ford will not recognize that there is a problem. |
| Category | Service Brakes, Hydraulic |
| Date | Sep 08, 2020 |
| State | NC |
| Description | Tl* the contact owns a 2017 ford f-150. The contact stated that brake pedal stiffened without warning which had made it difficult to depress the brake pedal while driving at various speeds. The contact had taken the vehicle to tindol ford (1901 e franklin blvd, gastonia, nc 28054) where an inspection was performed on the vehicle however, the dealer found no fault with his brakes or brake master cylinder. Upon investigation, the contact linked the failure to nhtsa campaign number: 20v332000 (service brakes, hydraulic) however, the vehicle was not included. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 27,000.*dt consumer stated he took the vehicle to a different dealer and had it diagnosed vehicle had a defective brake booster, parts were unavailable.*jb |
| Category | Structure:body |
| Date | Sep 04, 2020 |
| State | SC |
| Description | Tl* the contact owns a 2017 ford f-150. The contact stated that the dashboard was separating. The vehicle was taken to dick smith ford of columbia (7201 garners ferry rd, columbia, sc 29209) where it was inspected but, was not repaired. The contact stated that he was not provided any information as to what caused the dashboard to separate. The manufacturer was made aware of the failure and denied the claim for the repair. The contact was provided with a claim number which was later closed. The failure mileage was approximately 32,000. |
| Category | Visibility/wiper |
| Date | Sep 04, 2020 |
| State | OK |
| Description | Opened the back driver's side door and picked up my weed eater string out of the floor and when I closed the door the back glass blowed our!!! The vehicle was parked not running and sitting under my carport . |
| Category | Suspension |
| Date | Aug 19, 2020 |
| State | CA |
| Description | Registro |
| Category | Service Brakes |
| Date | Aug 15, 2020 |
| State | TX |
| Description | Loss of brake function while driving on highway. Pedal to the floor with no warning lights / chimes. Brake fluid reservoir appeared full - no external signs of leaks. Brake pedal had a mind of it's own! Brakes would work, then pedal to floor, then brakes would work, then not.......... Towed to dealer on 8/13/2020 8/14/2020 - dealer states brake booster failure with brake fluid leaking into brake booster. Johnson / sewell ford in marble falls, tx. No mention of master cylinder or brake vacuum pump involvement? (ecoboost 3. 5 engine configuration) booster on back order, may be weeks to months! My build date (3/2017 at dearborn plant) is almost one year later than the build dates shown in the pending recall 20s31, but appears to be the same problem. |
| Category | Power Train |
| Date | Aug 13, 2020 |
| State | FL |
| Description | Tl* the contact owns a 2017 ford f-150. The contact stated that the transmission coolant line was leaking transmission fluid. The contact stated that the fluid was spraying up underneath the engine and the passenger's side front wheel well and axle. The contact took the vehicle to the dealer don gasgarth's charlotte county ford 3156 tamiami trl, port charlotte, fl 33952, 888-313-9652. The vehicle remained at the dealer unrepaired due to the part not being available. The manufacturer had not yet been contacted. The failure mileage was 64,000. |
| Category | Power Train |
| Date | Aug 06, 2020 |
| State | GA |
| Description | Ford recalled 1. 4 million trucks for the lead frame. Models effected were 2011-2013. This 2017 model was also effected with a defect in the lead frame but not on recall list. Parts are back ordered. Truck would not downshift below third gear even at a complete stop. |
| Category | Electrical System, Power Train |
| Date | Aug 05, 2020 |
| State | MA |
| Description | Tl* the contact owns a 2017 ford f-150. The contact stated that when the gear shifter was shifted into drive, the instrument panel indicated that the vehicle was in neutral. Additionally, when the gear shifter was shifted to reverse, the instrument panel indicated that the vehicle was in park. The contact was informed by an independent mechanic that similar vehicles were subjected to nhtsa campaign number: 17v053000 (power train, electrical system). The vehicle was taken to johnson ford (694 east st, pittsfield, ma 01201) where the contact was informed that the vin was not included in the recall. The contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 53,000. |
| Category | Service Brakes, Vehicle Speed Control |
| Date | Aug 03, 2020 |
| State | NY |
| Description | I was on a highway in rain on cruise control approaching an off ramp. My speed was 72 mph as set by cruise control. I applied the brakes to disengage and slow for the off-ramp which is sharp. As I approached I started to apply more brake pressure. The vehicle began accelerating as I was going into the turn. I stomped on the brakes and the brakes went to the floor repeatedly while still accelerating. I navigated the turn at high speed with the back end breaking loose and fish tailing. I barely made it around and proceeded to hit the off button frantically. The truck shut down and I coasted to the side of the road. I had my 7yr old girl in the truck. It was terrifying. When I restarted the truck the cruise control was disengaged and the brakes worked |
| Category | Power Train |
| Date | Aug 02, 2020 |
| State | CA |
| Description | 2017 ford-f150 10 speed transmission, shifts harsh, at lower gears. Most recently 8/2/2020 this vehicle lost engagement without power to accelerate into gear after pulling out in front of fast moving traffic. This is the 4th time this vehicle has been in for the harsh shifting almost causing whiplash to myself and passengers. This is the 2nd time in july-2020 this vehicle was in for the loss of power, engagement unable to accelerate into gear and harsh shifting. |
| Category | Visibility:windshield |
| Date | Jul 29, 2020 |
| State | FL |
| Description | Tl* the contact owns a 2017 ford f-150. The contact stated that after entering the vehicle and closing the door, the rear windshield shattered without impact. The contact called gerber auto mall located at p. O. Box 1600 hwy 17, green cove springs, fl 32043, (904)-264-2442, and was provided the phone number to a facility where the windshield could be repaired. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 30,000. |
| Category | Electrical System, Electronic Stability Control, Unknown Or Other |
| Date | Jul 23, 2020 |
| State | PA |
| Description | After last sync 3 update restarted truck and touchscreen failed to work, or have the gps map shows up. Cannot program gps for directions apim failure only 41752 miles on truck. |
| Category | Service Brakes, Structure:body |
| Date | Jul 16, 2020 |
| State | AZ |
| Description | I was in my driveway sitting stationary in my vehicle buckling up to depart for the store. I put my foot on the brake pedal to push the start button. After starting I moved the shift lever to put the vehicle in gear and the vehicle started to roll and my brake pedal went to the floor. Because my driveway has a slight ramp to it the vehicle kept rolling forward, I kept hitting the brake pedal but the brake pedal kept going to the floor and the vehicle would not stop. As a result I rolled into a block fence across from my driveway knocking it down and damaging my vehicle. Vehicle was just rolling under its own momentum, no power to the drive train. No injuries, but fence was down and vehicle hood and other front end areas were damaged. I have no idea what caused the brakes to fail. Filed an insurance claim and had to have vehicle towed to dealer for body repairs and neighbors fence repaired. |
| Category | Wheels:lugs/nuts/bolts |
| Date | Jul 15, 2020 |
| State | FL |
| Description | Tl* the contact owns a 2017 ford f-150. The contact stated that the lug nuts were swollen and that the lug tool was unable to fit the lug nuts. The contact was concerned that removing a wheel in the event of a puncture would be impossible to achieve. The vehicle was taken to mills motor, inc located at 14858 dellwood dr n, baxter, mn 56425, but was rejected to be serviced, due to the corrosion on the lug nuts. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 87,000. |
| Category | Engine, Seat Belts, Structure:body |
| Date | Jul 09, 2020 |
| State | LA |
| Description | Driver side airbag did not deploy on a frontal crash. My daughter was driving hwy 583 in wilkinson county ,mississippi when the vehicle went off the pavement striking two large trees.*dt*jb |
| Category | Engine |
| Date | Jul 09, 2020 |
| State | CO |
| Description | While accelerating my 2017 ford raptor 3. 5 ecoboost I notice a loud chirping noise coming from passenger side. Caused by a warped and leaking exhaust manifold. |
| Category | Wheels |
| Date | Jul 09, 2020 |
| State | TN |
| Description | Dealer called and said my lugnuts were swollen and would get worse in the future and make it difficult to remove wheels. Dealer replaced them with aftermarket lugnuts. |
| Category | Visibility/wiper |
| Date | Jul 05, 2020 |
| State | TX |
| Description | The f-150 was sitting in the driveway and I noticed that the rear window was in the process of shattering and falling out. There was a bulge on the drivers side and glass had fallen off the edge about three quarters of the way around the window. Temperature was 88 with clouds and the truck was in the shade. I opened the passenger rear door and the complete rear window, except the sliding window(electrically operated) was completely shattered. As I shut the rear door, glass started falling out of the bulged area, I called all star ford in kilgore, tx, who sold the truck to me and they were no help. I had the extended warrenty, but glass is not covered. |
| Category | Electrical System |
| Date | Jun 23, 2020 |
| State | KY |
| Description | Vehicle suddenly lost its ability to monitor the blindspot traffic the stability and traction control went off tire pressure monitor field along with the airbag and seatbelt restraint. Take him to the dealer and was told there is a wire that runs between the spare tire and bumper a trailer hitch assembly that often chaffs. They had replace many recently. The loss of traction control happens to me during a rain storm and caused me to loose control of my truck. While I regained control and prevented hitting a guard rail, it was serious. This is no fault of my own it's an installation and assembly issue, and safety concern. As a 1st responder I depend on my truck, and must pay the 0 to repair a bad wiring installation on a 2017 truck, that could have cost me my life. *tr |
| Category | Power Train |
| Date | Jun 19, 2020 |
| State | KY |
| Description | Tl* the contact owns a 2017 ford f-150. The contact stated that while driving approximately 10 mph, the vehicle stalled with an unknown warning light illuminated. The vehicle was taken to wyatt johnson (646 thompson ln, nashville, tn 37204, (615) 244-3615) and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 63,000. |
| Category | Seat Belts |
| Date | May 15, 2020 |
| State | TX |
| Description | The seatbelts in the back seat are installed to high causing the belt to cross over the neck which is a safety concern in individuals 5 feet 4 and less which can paralyze an individual on impact. The seatbelt is not adjustable unlike the front seatbelts. I contacted northside ford in sa and they did not any accessories. This is a high safety concern. This is a concern for my 14 year old son. *tr |
| Category | Electrical System, Power Train, Steering |
| Date | May 06, 2020 |
| State | MI |
| Description | Very dangerous wiring design. Wire harness too close to engine exhaust manifold, turbo - as result - melted wires. Tin foil did not protect from melting. Happened while driving on 75 interstate - vehicle looses power steering, cruise control and throws faulty overheat. Contacted manufacturer about it - was given run around. *tr |
| Category | Power Train, Structure:body |
| Date | Apr 29, 2020 |
| State | CA |
| Description | Lower engine oil pan gasket and front timing cover both leaking oil. Noted during oil change. Vista twin panel sunroof / moonroof cables in track assembly stuck, motors burnt out. Attempt to open roof while car was still, roof partly opened, motors made noise as if trying to slide open but were stuck. 30 seconds (approx) of noise then silence. Buttons to close are not functional, button to open causes small movement in panel to lift up and down, then stops. Moonroof is stuck slightly down and open. |
| Category | Seat Belts |
| Date | Apr 11, 2020 |
| State | FL |
| Description | I purchased a certified used ford f150 from fullerton ford in somerville, nj 3/13/2020. There were multiple repairs to be made on the vehicle prior to me taking possession that were not completed. I later found out that the vehicle was also subject to recall 18v-568 which was also not completed. The dealership refused to do any of the work they agreed to do and then refused to answer any inquiries by me and I ultimately had to take the vehicle to another dealer to have to recall work done. |
| Category | Air Bags |
| Date | Apr 06, 2020 |
| State | CA |
| Description | Rear ended car at high rate of speed on freeway. Other vehicle was traveling between 0-10mph. My vehicle was around 65. Was initially told airbag lights were on indicating they deployed. No airbags deployed in accident. My vehicle was deemed a total loss |
| Category | Air Bags, Electrical System |
| Date | Mar 24, 2020 |
| State | MI |
| Description | Upon starting my vehicle on 2/1/20, hill assist warning, parking aid warning, abs icon, airbag icon, and traction control icon all lit up. Called 2 dealerships on 2/3 and was told it was safe to drive. On 2/6/20, the passenger airbag deployed while driving, no impact, with my 11 year old in the passenger seat. |
| Category | Power Train |
| Date | Mar 11, 2020 |
| State | WV |
| Description | Loud clunking noise when accelerating from a stopped position at stop sign. It's jerky and sounds like something is slipping. |
| Category | Air Bags |
| Date | Mar 10, 2020 |
| State | KY |
| Description | Air bags did not deploy during a front impact crash. I was traveling on highway 127 in frankfort ky when I noticed a vehicle in front of me hit their brakes going through a green light. I instantly applied my brakes to rapidly slow down, before I was able to come to a stop my vehicle made contact with the vehicle in front of me. |
| Category | Power Train |
| Date | Feb 28, 2020 |
| State | TX |
| Description | Vehicle rolled forward approximately 12 feet while was in park in a parking lot until it stopped via going up the curb. Vehicle showed that the gear shift was in park and it was parked for approximately 5 minutes before it rolled forward. Am aware of other 2017-18 150s having a pin missing in the transmission but my vehicles vin is not included in that recall. |
| Category | Seat Belts |
| Date | Feb 20, 2020 |
| State | DE |
| Description | My vehicle was stationary parked in my drive way, as I came out from my house (around 8pm) I noticed the windows looked very dark and I could not see in the truck. I opened the driver door and was overwhelmed with a dense electrical burn smell coming from the cab of the truck. The fire looked like it stayed near the roof of the cab and originate from both center podium seat belt mounts. Both seat belt mounts attached to the rear doors for the front driver and passenger had extreme amounts of heat originating from that area. The plastic around both these areas has completely melted away and caught fire to nearby work items on the backseat bench. Smoke damaged everything inside the cab of the vehicle. Smoke covered all windows and everything inside the cab. Vehicle electric system still functions for locking and unlocking doors. I have not attempted to start vehicle, smoke smell and damage to intense to enter vehicle. Found an article on tourqenews. Com about related cases of ford f 150 seat belts electrical mechanism catching fire from years between 2015-2018. No recall issued yet that I know of. Will attach article if I can. |
| Category | Engine, Unknown Or Other |
| Date | Feb 19, 2020 |
| State | CA |
| Description | Vehicle will abruptly change first gear in the morning causing a whiplash movement. After that first abrupt change it operates normally. Also occasionally, while on a hill the vehicle will turn off due to the stop/start function but it will not turn on. |
| Category | Power Train |
| Date | Feb 18, 2020 |
| State | MI |
| Description | Transmission roughly shifts into drive from a parked position and while driving harshly shifts under acceleration and deceleration, creating a loud clunking noise under the vehicle. |
| Category | Structure:body |
| Date | Feb 10, 2020 |
| State | WI |
| Description | Rear door behind drivers door will not catch to keep the door closed. The door bounces back open when you push it closed. |
| Category | Unknown Or Other |
| Date | Feb 10, 2020 |
| State | WI |
| Description | Horn stopped working, this a two part horn that does not operate correctly causing a safety concern. Had a motorist drifting into my lane that could not hear my horn when I tried to alert him to the issue |
| Category | Visibility/wiper |
| Date | Feb 07, 2020 |
| State | TX |
| Description | The rear windshield of my 2017 f150, has randomly exploded and shattered into a million different pieces. This occurrence has happened 2 times now. Both times there was no external cause for the window shattering. The first occurrence happened while closing the drivers door when the car was parked, the other occurrence had while simply driving in a neighborhood road. There's not explanation for why the rear windshield explodes, nor is ford willing to cover it. |
| Category | Power Train |
| Date | Feb 04, 2020 |
| State | TX |
| Description | My 2017 ford f150 has problems with the transmission, but ford motor company has refused to honor the powertrain warranty and will not authorize the dealership to repair or replace it. The details of what has happened are described in one of two pdf files that I will attach to this submission. I believe that the problem I am having may be widespread and that ford dealerships all over the country may be refusing to repair or replace defective transmissions because ford motor company will not authorize their dealerships to do this warranted work. One of the problems I have had with the transmission is in my opinion potentially dangerous and lethal. On december 24, 2019, while merging on to a busy highway from the on-ramp, with the transmission in sport mode, my truck did not accelerate as I entered the lane adjacent to the on-ramp. When I stepped on the gas pedal, the rpm dial went up to about 6000, but nothing happened. The speed of my truck did not increase, causing the vehicle behind me in this lane to almost rear-ended me. Had this other driver not been paying attention and failed to apply his or her brakes, a serious accident could have occurred. Although the dealership has been very cooperative and has even offered to replace my vehicle with a newer and more expensive one (which I declined), ford motor company (with whom I have traded emails about this) appears so far to be unconcerned and content with the concept that an apparently defective transmission in at least one (possibly millions) of its f150s could compromise the safety of its driver. I am deeply concerned. |
| Category | Structure:body |
| Date | Feb 04, 2020 |
| State | MN |
| Description | My electric tailgate is coming down without me opening it. I was hooking up my snowmobile trailer and it came down on my head. We have had it open going down the road and with a tonneau cover you don't know it has fallen. Thankfully the boys had down hill skis in back that didn't fly out and kill someone. I have now pulled the fuse but that interferes with opening the doors. And makes my rear box useless with the tonneau cover. I have to put the fuse back in in order to open the tailgate. Detroit -- ford is recalling its popular f-150 pickup truck in canada to fix a problem with electric tailgate latches, but identical trucks aren't being recalled in the u. S. |
| Category | Structure:body |
| Date | Feb 04, 2020 |
| State | WA |
| Description | During freezing weather my door latches and locks freeze and become inoperable. Sometimes doors won't unlatch. Sometimes doors I open won't latch when closed. Sometimes doors don't lock when I have used the power locks that should lock all doors. This has only happened after the vehicle has been parked for a length of time in freezing temperatures. Fords voluntary services action has failed to fix the problem. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Jan 23, 2020 |
| State | NM |
| Description | 2017 ford f-150. Consumer writes in regards to frozen door latch safety recall. *ld the consumer requested to be reimbursed for the recall repair. *js |
| Category | Power Train |
| Date | Jan 20, 2020 |
| State | FL |
| Description | While driving and accelerating a loud screeching noise would occur. It would happen once speeds of greater then 30mph. It was coming from the front driver side tire well. It turns out it was a bad iwe solenoid. After doing research this is very common among f150s. |
| Category | Electrical System, Structure:body |
| Date | Jan 16, 2020 |
| State | AL |
| Description | Tailgate opens going down the road, tailgate opens anytime I unlock the doors, and tailgate opens when remote is near tailgate with no buttons pushed. |
| Category | Electrical System, Structure:body |
| Date | Jan 10, 2020 |
| State | MO |
| Description | F150 with electronic tailgate release will randomly unlock and drop open. This is happening at least 50% of the times I use my truck. I've heard the tailgate release be activated with my fob key setting on the dash board, no one touching it. I took it to the dealer today, 1/10/2020, and the service rep heard it unlock the tailgate while he was holding the key fob. He indicated there is a recall; however, it is not for f150's.. Only f250-450's. What really scares me there is no warning or notifications the tailgate has dropped down and is now open. I only know when I stop and see it down or the loud steady warning when I put the truck in reverse. So far nothing has fallen out but this is clearly unsafe and should be recalled/repaired asap by ford. This has occurred when operating on both city roads and highways, although, I'm not sure exactly when it is unlocked or drops open. This problem first occurred in early december; however, it was not nearly as frequent; now it is almost every time I use my truck. |
| Category | Latches/locks/linkages |
| Date | Jan 07, 2020 |
| State | MN |
| Description | Tl* the contact owns a 2015 ford f-150. The contact stated that during cold weather, the driver's side and passenger's side rear doors failed to latch securely. After a while the driver's side front and passenger's side front doors experienced similar failures. The vehicle was taken to waconia ford sales, inc. Located at 235 mn-5, waconia, mn 55387, (952)442-4411 and metropolitan ford of eden prairie (12477 plaza dr, eden prairie, mn 55344, (952)943-9000) where the vehicle was vehicle was repaired each time however, the failure recurred. The vehicle was included in nhtsa campaign number: 17v652000 (latches/locks/linkages). The manufacturer was contacted and notified of the failure. The contact also requested a buy back by the manufacturer which was denied. The approximate failure mileage was 10,000. *ln *tr |
| Category | Engine, Power Train |
| Date | Dec 31, 2019 |
| State | TX |
| Description | Bought truck drove 40 miles home starting making ticking noise. Called dealer said common problem took to dealership coundnt fine problem. Tonight the motor blew up. Dealership not answering phone calls. Truck only has 30000 miles on it. Don't know what to do . Technican said he thought it was the cam phasers but they didn't fix it |
| Category | Structure:body |
| Date | Dec 30, 2019 |
| State | CA |
| Description | Arrived at work on 12-23-19 at 8 am (walgreens parking lot). Shut my front driver door and the rear window of my f-150 pickup shattered. |
| Category | Structure:body |
| Date | Dec 28, 2019 |
| State | AK |
| Description | The door latches become inoperative in below freezing weather and require the inside of the cabin to be heated for approximately 30 minutes before they will work. I have had both fsa's completed by a ford dealer for this problem, but the problem still exists. This issue presents a safety problem because the doors will not latch closed and could swing open during driving. |
| Category | Fuel/propulsion System |
| Date | Dec 22, 2019 |
| State | AZ |
| Description | While driving in local shopping center between store #1 and store #2 approximately distance of 300 feet, the front of my gas tank fell to the pavement while the rear of the tank remained. I contacted the ford roadside service which dispatched a tow vehicle the tow driver was able to raise the front enough to get my truck onto the tow truck. This incident happened at 5:15 pm on 12/21/2019 temperature at 70 degrees. |
| Category | Unknown Or Other |
| Date | Dec 21, 2019 |
| State | NE |
| Description | Tailgate open repeatedly while parked with truck shut off. Has done this since new. You can hear the latch activate and let the tailgate open. I have lost things when I did not realize the tailgate was open this is very dangerous. It opened five times today after slamming it shut and then it stayed shut until I got home while backing in the driveway it unlatched and opened again. The weather today was above freezing and dry it has been dry for several days. |
| Category | Steering |
| Date | Dec 20, 2019 |
| State | AR |
| Description | The steering gets stiff after steady driving of 80 to 150 miles. I had it checked at a ford dealer and was told there was not a recall on this year model for the particular problem. The dealer offered no other explanation or solution to the problem. This happens all the time and only stops after the vehicle rests for several hours. The dates are from sept. 2018 until now. I bought the vehicle used from enterprise leasing. |
| Category | Unknown Or Other |
| Date | Dec 19, 2019 |
| State | PA |
| Description | Door locks frozen temperature was 17 degrees and truck would not unlock had to leave it at work. I have had problems before but I have been able to get the doors open but they wouldn't latch closed |
| Category | Structure:body |
| Date | Dec 15, 2019 |
| State | GA |
| Description | The driver door stops latch will freeze up and not close half the time whether its sitting still or in motion |
| Category | Electrical System |
| Date | Dec 13, 2019 |
| State | TX |
| Description | I had my 2017 ford f-150, 22,681 miles, parked at a kroger grocery store. I started the ignition with the key fob and loaded my son. After I got in I heard my son coughing, smelled something burning and realized there was black smoke when suddenly the rear windows blew out inches from his head. I never even got the key in the ignition. I removed my son and called 911. The fire department discovered the rear window defrost wire had smoldered and melted causing heat and the combustion that affected the windows in the cool night temp. Towed to the ford dealership where they told me the rear defroster contacts had come loose and was the cause. They submitted pics and report to ford to await a decision if they will cover the damage. |
| Category | Electrical System |
| Date | Dec 12, 2019 |
| State | NJ |
| Description | When the temperature goes below freezing, the driver's side door will not close. |
| Category | Engine |
| Date | Dec 12, 2019 |
| State | MO |
| Description | I have 22,500 miles on this 2017 ford f150 3. 5 ecoboost. It has started throwing a code of po4db crankcase disconnect. I have been researching and there are a lot of ford products having the same issue. This code make engine light come on and stay on. It appears it's in the computer system, is my understanding. Sitting still, driving it doesn't matter engine light stays on. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Dec 12, 2019 |
| State | WI |
| Description | Tl* the contact owns a 2017 ford f-150. While driving approximately 15 mph, the front and rear passenger doors opened on their own and the door chime sounded. The vehicle was towed to dahl ford (561 theater rd, onalaska, wi 54660) where they were in the process of repairing the vehicle. The contact also stated that the door latches were previously repaired by the same dealer four times per customer satisfaction program number: 18n03 issued by the manufacturer. The manufacturer was notified of the failure and provided case number: jas25115054. The approximate failure mileage was 7,045. |
| Category | Service Brakes |
| Date | Dec 12, 2019 |
| State | TX |
| Description | Without warning, brake pedal went all the way to the floor, pumping brakes brought pressure and was able to stop. Upon inspection at brake repair shop, master cylinder failure was identified. |
| Category | Steering |
| Date | Dec 05, 2019 |
| State | OH |
| Description | After the auto start/stop feature engages the power steering does not immediately return. So when I am stopped at a traffic light, stop sign or left turn and the auto start/stop restarts the engine when I release the brake it can take up to 3 seconds for the power steering to reengage. I have had this to the dealer and was advised that this is functioning as designed. The vehicle did not behave this way when I first purchased. This could be very dangerous in an emergency situation require a rapid restart and turn. |
| Category | Engine, Vehicle Speed Control |
| Date | Nov 26, 2019 |
| State | GA |
| Description | Today was the worst of the 4 times that this same situation occurred. I was driving in traffic on the highway in downtown atlanta when I accelerated and switched lanes to pass a slow moving vehicle. The truck accelerated fine but would not stop accelerating when I removed my foot from the gas peddle. I had to break hard to avoid hitting another car. As soon as I removed my foot from the break, the car engine revved up and accelerated forward again even though I was not touching the gas. This went on for almost 5 minutes and was very scary. I could have easily had an accident. At first, thought is was the cruise control kicking in but it was off. Each of the 4 situations occurred when trying to pass another vehicle. I reported the problem to my dealership back on august 12th when it happened the 3rd time. They could not find anything wrong. I know there is a very dangerous problem with my truck and need to find a solution before I or someone gets hurt. |
| Category | Tires |
| Date | Nov 13, 2019 |
| State | KY |
| Description | The hankook dynapro atm 275/55r20 tires are faulty and hankook does not stand by their 50,000 mile warranty on them. I have proof from my ford dealership service department. |
| Category | Engine |
| Date | Nov 12, 2019 |
| State | LA |
| Description | 2017 ford f-150 2. 7l ecoboost engine exhibits excessive blue smoke from the exhaust at start up. Ford acknowledges an issue exist but no fix - ssm 47696 - some 2017-2018 f-150 vehicles equipped with a 2. 7l ecoboost engine may exhibit excessive white or blue smoke from the exhaust at start up after a cold soak. If there is no associated oil consumption concern and no drivability symptoms present, do not attempt any repairs at this time. Engineering is investigating, monitor oasis for updates. Ford attempts fix: technical service bulletin 2. 7l ecoboost - excessive white or blue smoke from the exhaust at start up after a cold soak tsb 19-2188 issue is not resolved. |
| Category | Structure:body, Unknown Or Other |
| Date | Nov 08, 2019 |
| State | MI |
| Description | When the temperature dips below freezing, door will not latch on drivers side. Extremely dangerous. Only remedy I have found is to either park in a garage (not possible for me) or to close the door and hit the lock button. The door will not fully close, but after truck gets to warming temp, it eventually will latch. Just a super dangerous situation especially when you need the truck to get to work or something and have no other mode of transport. I believe there is a safety bulletin but my vin comes back with no recalls. |
| Category | Power Train |
| Date | Nov 06, 2019 |
| State | IL |
| Description | The 2017 f-150 raptor has 31,000 miles on it. In the last 5000 miles the trucks 10 speed automatic transmission has started to shift up and down with abruptness. The shift is noisy and harsh to the point that the whole truck jerks and lunges forward when shifting from park to drive. The transmissions also shifts down real hard so as to cause the passengers the feeling that the truck has been rear-ended by a another vehicle. At this point the transmission is slipping and taking a left turn on a flashing arrow intersection is very dangerous. Ford says this is a normal behavior of the truck although for the first 25,000 miles none of the transmission issues existed. This is a continuous problem. |
| Category | Steering |
| Date | Oct 16, 2019 |
| State | LA |
| Description | Tl* the contact owns a 2017 ford f-150. While driving various speeds, the steering wheel failed to turn left or right and became inoperable. There were no warning indicators illuminated; however, the steering assist message was displayed. The vehicle was towed to shetler-corley motors limited (623 n parkerson ave, crowley, la 70526, (337) 783-4600) where it was diagnosed that the electric steering wheel rack needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and provided case number: cas-24558242-22d9k7. The contact was referred to nhtsa. The failure mileage was 43,000. |
| Category | Air Bags, Seat Belts |
| Date | Oct 09, 2019 |
| State | SD |
| Description | On october 3, 2019, a car failed to yield and drove in my path. I collided with another vehicle at 45 miles per hour with my 2017 ford f 150 xlt. I was traveling south at 45 mph and the other vehicle was traveling east at 15 mph. The highway I was traveling on a 4 lane city street that had a 45 mph speed limit traveling south. The other vehicle was traveling east down a 2 lane city street with a stop sign at the corner. The other vehicle stopped at the stop sign and proceeded to pull out in front of me. I am receiving treatment for my injuries. |
| Category | Service Brakes |
| Date | Oct 09, 2019 |
| State | TX |
| Description | Tl* the contact owns a 2017 ford f-150. While driving approximately 20 mph and attempting to stop the vehicle, the brake pedal traveled to the floorboard and the vehicle would not immediately stop. The vehicle was immediately taken to grapevine ford (8101 e. State hwy 114, grapevine, ford) to be diagnosed, but the cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 5,000. *pm consumer stated he tried applying the brakes several times but brakes went to the floor and emergency brakes had to be used.*jb |
| Category | Visibility/wiper |
| Date | Oct 05, 2019 |
| State | ID |
| Description | Was using my remote start with rear window defrost this morning. As I was standing outside the truck and my wife was inside with all doors shut, the rear windshield spontaneously shattered. The truck was not moving and there was impact to the window. |
| Category | Electrical System, Unknown Or Other |
| Date | Oct 04, 2019 |
| State | VA |
| Description | Moonroof jammed. The upr window is not capable of of sliding back. Rarely used and suddenly doesn't work. |
| Category | Unknown Or Other |
| Date | Sep 30, 2019 |
| State | NY |
| Description | Ford f150 recall #18n03 where the door latch can freeze not allowing the door to close or not allowing the door to open. West hurr ford of rochester ny told me they would not perform the recall until the door latch actually froze. My concern is that I travel fro new york to pa a lot and if it freezes when I am in pa I would be stranded until a dealer could fit me in to fix. |
| Category | Engine |
| Date | Sep 27, 2019 |
| State | MI |
| Description | Engine rattled at startup and lacked power. Dealership replaced a stretched timing chain stretched and cam phasers needed replacing, all under a tsb which was not intended for my 2017 f150... But for my15 and older. Engine runs fine now, but ford customer care would not comment on it or provide clarification on if replaced parts are any different or better to prevent same issue. Concern that timing chain could stretch and cause catastrophic engine damage next time. |
| Category | Unknown Or Other |
| Date | Sep 27, 2019 |
| State | MI |
| Description | F150 vista moonroof frame has fractured 3 times. Including the original moonroof that was factory installed, I've now had 3 moonroofs (2 replacements) for a broken frame that controls the opening of the moonroof. The issue was noticed because the moonroof rattled during normal driving, and made noises upon opening it. Concerned about robustness if moonroof will break again, leak, or stay closed in a collision if the track breaks again. |
| Category | Power Train |
| Date | Sep 09, 2019 |
| State | CA |
| Description | My new f-150 front differential leaks. When trying to slow down vehicle I can hear knock sound and around front axle and sudden decelerate. |
| Category | Steering |
| Date | Sep 04, 2019 |
| State | OH |
| Description | Steering went out suddenly while driving. Truck steering wheel would not return after a turn . The steering rack was extremely hard and notchey. Was hard to maintain on the road, truck was swerving side to side. Truck was parked and towed. As it was unsafe to continue driving. . |
| Category | Air Bags |
| Date | Aug 27, 2019 |
| State | LA |
| Description | Tl* the contact owns a 2017 ford f-150. The contact stated that while driving at 35 mph, the contact was approaching green light at the intersection and did not see the other vehicle approaching from the right side and crashed into the vehicle driver side door. The contact sustained a concussion and a laceration to the top of the head. The other driver injury was unknown. No airbags deployed. There was medical attention contacted. The contact was taken to the hospital where the contact received several staples to the head. A police report was filed. The vehicle receive damages to the grill and side panel, bumper. The other vehicle received damages to the driver side door. The vehicle was taken to the dealer bohn ford 3737 lapalco blvd, harvey, la 70058 (504) 347-7000 were a diagnosed test was performed but no failure was found. The manufacturer was made aware of the failure but no further assistance was taken. The failure mileage was approximately 16,000. |
| Category | Engine, Power Train, Service Brakes |
| Date | Aug 27, 2019 |
| State | MT |
| Description | Driving from california to oregon through nevada on interstate when vehicle started to overheat nevada dealer would not even look at the vehicle. Informed ford motor company. Continued to oregon and then on to bozeman montana. Vehicle is now at bozeman ford having the motor dismantled for diagnosis. Was told there is a issue with the number one cylinder, ford corporation has not been of any help what so ever. |
| Category | Fuel/propulsion System, Vehicle Speed Control |
| Date | Aug 27, 2019 |
| State | NY |
| Description | In motion the throttle body is very slow in responding to commands given to it by gas pedal causing unsafe delay in acceleration and unexpected minor increase in speed in stop and go traffic. |
| Category | Engine |
| Date | Aug 15, 2019 |
| State | MS |
| Description | Rattle on start up. This truck sat for a couple of hours to over night and the engine sounded like a diesel for between 15 and 30 seconds. This seems to be a common issue with the truck engine the 3. 5l ecoboost. A google search shows this is a very common issue and requires the engine to be torn down. The common problem seems to be the timing chain and timing chain tensioners. Ford corp was absolutely worthless in supporting this repair. The dealer was absolutely wonderful. My truck was taken to the dealer on may 13 and I might get it august 16 or 17. Parts were ordered on may 15 and estimated delivery was july 31. That's unsatisfactory! Ford did not have any parts as there are so many engines being repaird for this issue. |
| Category | Electrical System |
| Date | Aug 08, 2019 |
| State | CA |
| Description | Tl* the contact owned a 2017 ford f-150. The contact stated that while an authorized person was driving approximately 45 -50 mph, they noticed smoke emerging from the rear of the vehicle. The driver exited the vehicle and it spontaneously caught fire. The highway patrol distinguished the fire. The were no warning lights illuminated. The vehicle was towed to a tow lot where the vehicle was deemed a total loss by the insurance company. The contact called the local dealer mossy ford 4919 (4570 mission bay dr, san diego, ca 92109 (858) 273-7500) but the vehicle was not diagnosed or repaired. The cause of the failure had not been determined. The manufacturer was not contacted. The failure mileage was approximately 54,000. |
| Category | Electrical System |
| Date | Aug 08, 2019 |
| State | LA |
| Description | I've had to repair my sunroof twice costing over 00. I've only opened the sunroof maybe 20 times in 2 years and now the motor is defected. I have talked to several ford techs and they say they see issues with the sunroof all the time. I have personal friends who have been driving down the road and their sunroof shattered. A recall investigation needs to occur please. |
| Category | Unknown Or Other |
| Date | Aug 08, 2019 |
| State | LA |
| Description | Only 1 transmission bolt was on truck. Cost me 0 for them to put 3 bolts to hold transmission. Truck must have a defective part to cause 2 or 3 transmission bolts to come off. |
| Category | Electronic Stability Control, Service Brakes, Steering |
| Date | Aug 03, 2019 |
| State | NC |
| Description | Went to grocery store and everything was fine. Came out of store and started truck and had no power steering. Along with error messages on display reading: service advantrac, hill assist fault, powersteering assist fault, also have abs light on and cruise control quit working. Steering is very hard to turn and makes truck very unpleasant to drive. |
| Category | Steering |
| Date | Aug 01, 2019 |
| State | TX |
| Description | 2017 f-150 raptor steering subsystem failure. The steering wheel was forcefully turning itself left and right erratically; up to 90 degree turns very quickly. Very dangerous. I was on high elevation logging roads when this occurred. Overcoming the erratic behavior felt was similar to steering a wheel without power steering. Making turns was near impossible. Failure lights that came up: * low battery features temporarily turned off * steering assist fault service required * terrain management system fault * lane keeping sys. Malfunction service required |
| Category | Visibility/wiper |
| Date | Aug 01, 2019 |
| State | AR |
| Description | Vehicle was parked in my garage and not started. Owner opened the front passenger side door to retrieve items located in the passenger seat. When owner closed the door, the back window of the vehicle exploded outward. This caused small pieces of shattered glass to land inside the truck bed and fall between the cab and bed of the truck. As vehicle was being driven to the ford dealership and back home, small pieces of glass were dispersed within the cab of the truck across the back seat. The window had no previous damage and the truck remains parked in owner's garage except when in use. No environmental factors contributed to this event. |
| Category | Wheels |
| Date | Jul 29, 2019 |
| State | IL |
| Description | Ford f-150 chrome lug nuts expand causing inoperable performance of the standard manufacture provided lug nut removal tool (aka lug wrench) according to ford service techs this is and has been an on going issue with ford. Ford claims this is a 'wear' issue. I called ford and this is there detention for swelling of the lug nuts. According to ford service techs the lug caps are separating from the lug nuts causing the lugs to swell to an additional millimeter in diameter. This swelling causes your manufactured tire tool that comes with your vehicle not to work at all. Leaving you stranded or force you to call for assistance. Ford needs to replace the defective parts at their cost not the customer. I was attempting to change a flat tire at 1:00 am in a gas station parking lot, thankfully not along the busy highways. This is a true safety issue for the motoring public. Ford like the rest of america's companies go with the odds of people getting harmed or injured verses fixing the issues for their customers. Sad... |
| Category | Power Train |
| Date | Jul 20, 2019 |
| State | GA |
| Description | Car randomly slips out of gear while driving. Will then try to accelerate after braking and truck slams into first gear rocketing you forward and disrupting driving pretty violently. Sometimes it is easy to get off the road and other times it is extremely dangerous. Generally once I turn off the engine and start it again it is ok for a while. But this is no way to drive and not safe with my kids riding with me. Luckily I drive mostly around town and not on and off highways! This has happened multiple times over the past year. Truck has been in for recalls but no help. Going back in now to see if they can actually 'find' the problem! |
| Category | Power Train:driveline:differential Unit, Steering |
| Date | Jul 19, 2019 |
| State | VA |
| Description | Tl* the contact owns a 2017 ford f-150. The contact stated that the vehicle drifted to the left and right while driving. The vehicle was taken to sheehy ford lincoln of richmond (10601 midlothian turnpike, richmond, va 23235, (804) 293-2212) to be diagnosed and the electronic power steering assist codes were located. The dealer replaced the steering gear and the entire steering column. Also, during another visit, all four tires were replaced and three alignments were performed between dealer visits. The contact took the vehicle back to the dealer due to a rear differential failure. The contact stated that the dealer was reluctantly checking the steering again. The manufacturer was not notified. The failure mileage was 4,000. |
| Category | Structure:body |
| Date | Jul 17, 2019 |
| State | SC |
| Description | The running boards are supposed to automatically extend when the door is opened. Many times on both the driver side and passenger side will try to extend but will not stay, they immediately retract. This causes the occupant to have to take a very large step up into or out of the vehicle. Sometimes they fail completely to even try to extend at all when the door is opened. This occurs for both the front and back doors. This is when the vehicle is stopped. It happens when the vehicle is off and when it is on. |
| Category | Engine |
| Date | Jul 15, 2019 |
| State | NV |
| Description | Upon cold start vehicle blows blueish/white smoke for approximately 6-8 seconds then stops. Does not smoke while driving and vehicle runs just fine otherwise. Took to dealership and they said it was a pcv valve stuck open and they relaced it..... That didn't fix the problem. |
| Category | Visibility/wiper |
| Date | Jul 12, 2019 |
| State | ID |
| Description | Got to work and parked my 2017 ford f150. Came out 4 hours later and my back window was completely shattered. The slider was not touched but the rest looked like it had exploded from the inside out. My truck was parked where nothing could have hit it. If I had been driving while this window shattered I may have wrecked into another vehicle or person or gotten seriously injured or killed. Ford needs to recall these defective back windows as numerous complaints by consumers are everywhere you look. Come on ford. Make it right! |
| Category | Wheels:lugs/nuts/bolts |
| Date | Jul 08, 2019 |
| State | FL |
| Description | Tl* the contact owns a 2017 ford f-150. While driving 50 mph, the front passenger tire went flat and the lug wrench did not fit over the lug nuts. In addition, the low tire pressure indicator illuminated. The vehicle was taken to autonation ford miami 1(6800 nw 57th ave, hialeah, fl 33015, (305) 707-0141) where it was diagnosed that the lug nuts were swollen and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was 44,197. |
| Category | Power Train |
| Date | Jul 02, 2019 |
| State | VA |
| Description | The transmission is lagging in between gears almost like it's slipping in gear |
| Category | Unknown Or Other |
| Date | Jul 02, 2019 |
| State | VA |
| Description | The panarimc sunroof is broken the plastic track breaks on these and ford knows alot have. My parts on back order and they had the truck for 4 days and don't know when replacement parts will be available |
| Category | Structure:body:tailgate |
| Date | Jul 01, 2019 |
| State | CO |
| Description | Tl* the contact owns a 2017 ford f-150. While driving approximately 15 mph, the tailgate detached from the vehicle. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The approximate failure mileage was 9,500. *bf *tr |
| Category | Air Bags, Structure:body, Unknown Or Other |
| Date | Jun 29, 2019 |
| State | FL |
| Description | Water is getting in the truck, wetting and staining the driver side airbag, and coming out of the driver side grab handle, running down the electrical instrument panel. This is most apparent when the vehicle is parked on an incline during a rain storm, with the front of the vehicle lower than the back. |
| Category | Engine, Power Train, Unknown Or Other |
| Date | Jun 26, 2019 |
| State | CA |
| Description | Cold cranking noise concerning ecoboost system and lifters... Making loud noise and I am being told it's normal... Plus clunking noise underneath my truck that sounds like the motor or the drive shafts is going to fall out... I am also being told by dealership that this is normal... I know better... The truck is defective and unsafe. Now they are refusing to address the issues. |
| Category | Unknown Or Other |
| Date | Jun 25, 2019 |
| State | TX |
| Description | My husband was driving headed south on ih35 near carl's corner texas when a lady pulled up next to him and was flagging him down. He was at exit #374 which was his exit to come home. The lady exited as well and was screaming at him. He then rolled the window down to her saying your trucks on fire. Feb 10th 2019 this vehicle caught on fire while driving it. On feb 11th 2019 the dealership that we bought it from towed it to the dealership. It been at the dealership since then so over 5 months at this point. Ford has yet to determine what cause the fire except the 4x4 transfer case might be to blame. It has only 36,438 miles on it. So they plan to fix what the fire damaged and give it back to us. Me or my husband don't feel safe in that vehicle especially since the cause of the fire is undetermined. This is sad that a car manufacture has so much money the consumer has no rights. We have delayed our payments with ford motor credit for 3 months. Now since the dealership is dragging it along with will soon be repoed. We refuse to pay on a vehicle with this serious issue and is unsafe. And it's still in 100's of pieces at the dealership. |
| Category | Engine, Fuel/propulsion System, Unknown Or Other |
| Date | Jun 18, 2019 |
| State | AZ |
| Description | Since 15,000 miles vehicle emits excessive burnt engine oil smoke from exhaust during initial start up. Ford became aware of this march 19, 2019 under ford case cas17456883, vehicle now has 19,000 miles, and not fixed to date. Additionally, engine does not comply with federal or state emission standards. Exhaust system, exhaust sensors, and catalytic converter is contaminated. |
| Category | Engine, Power Train |
| Date | Jun 16, 2019 |
| State | NM |
| Description | On 01-24-2019, I stopped at a red light and noticed an odor coming from my 2017 ford f-150 truck and saw some smoke coming from under the hood. A motorist next to me pointed to the bottom of the truck; I rolled down the window and he said he thought there was a fire under the truck. I pulled over, shut off the truck, saw a small fire on the frame under the engine. The other motorist put it out with a fire extinguisher. A state police officer called the fire dept. Who further extinguished the smoldering. The vehicle was towed. My insurance company sent an adjuster who concluded that the fire was caused by a failed pinon seal in the differential, which is part of the power train. The legal department of ford motor co. (office of general counsel) stated that the fire occurred because the vehicle was driven on pavement in 4wd. I assert that this is not true and is a tactic of ford motor co. To avoid honoring their product warranty or taking responsibility for a potential safety hazard. |
| Category | Unknown Or Other |
| Date | Jun 14, 2019 |
| State | MO |
| Description | Back glass broke without impact |
| Category | Unknown Or Other |
| Date | May 21, 2019 |
| State | TX |
| Description | Takata recall truck put in park in parking lot but rolled away while I was inside a building striking a light pole. |
| Category | Power Train |
| Date | May 20, 2019 |
| State | AZ |
| Description | Original problem was transmission slamming into gear and slipping when accelerating. The truck was kept at agency for 21/2 weeks. Service manager told me that ford instructed him to quit working on it. Problem of slipping still exist and recently the vehicle jumped out of gear when I was merging onto the interstate, I do not feel safe driving this vehicle. |
| Category | Service Brakes |
| Date | May 18, 2019 |
| State | GA |
| Description | Intermittent braking issue. Breaks do not have much breaking power. While setting at a red light more pressure needs to applied to the break pedal. In some instances the pedal travels an additional 2 inches. Loss of break holding power caused me to hit a trailer being towed in front of me. My bumper had to be replaced. |
| Category | Air Bags |
| Date | May 15, 2019 |
| State | SC |
| Description | Tl* the contact owns a 2017 ford f-150. While driving approximately 50 mph, the driver lost control of the vehicle and crashed into a tree. The front end of the vehicle was severely damaged; however, the air bags did not deploy. A police report was filed. The vehicle was towed from the scene. The cause of the failure was not determined. The contact indicated that the vehicle was in two additional crashes and the air bags did not deploy. In one crash, the driver sustained an injured right arm that required medical attention. Dick smith ford (7201 garners ferry rd, columbia, sc) and the manufacturer were notified of the failures, but no assistance was offered. The vehicle was not diagnosed or repaired. The failure mileage was 1,000. |
| Category | Unknown Or Other |
| Date | May 15, 2019 |
| State | VA |
| Description | Rear window of my truck popped and shattered a few min after activating the heat and rear defroster. Nothing has struck or compromised the window. |
| Category | Unknown Or Other |
| Date | May 15, 2019 |
| State | VA |
| Description | Rear window shattered 5 min after activating the rear defroster. Was not moving when happened. |
| Category | Service Brakes |
| Date | May 14, 2019 |
| State | MD |
| Description | Dashboard warning message "park brake malfunction-service now" along with other brake system symbols. Multiple random occurrences, can happen upon starting, when running or any operating condition. First happened day after new car delivery and re-occurs up to present date. Authorized ford dealer service departments have attempted repairs six times but the problem persists. Typical photo attached. |
| Category | Engine |
| Date | May 11, 2019 |
| State | WI |
| Description | Oil pan leaking oil from rtv |
| Category | Wheels |
| Date | May 09, 2019 |
| State | FL |
| Description | I have owned my 2017 ford f150 for a little over 2 years vehicle has 30000 on it. I have had ford replace my lug swollen lug nuts they have replaced them two times in the short amount of time. The aluminum separates and expands from the steel body . The lug wrench that they include in the vehicle to change tire will not fit lug nuts once they have swollen. So in a instance of having a flat tire on the side of a busy highway you would not be able to change tire. |
| Category | Unknown Or Other |
| Date | Apr 29, 2019 |
| State | CA |
| Description | Vehicle was sitting in the garage for 2 days. Opened door to grab something. On closing the door the back window completely shattered. |
| Category | Engine, Engine And Engine Cooling:exhaust System |
| Date | Apr 24, 2019 |
| State | CO |
| Description | Tl* the contact owns a 2017 ford f-150. When starting the vehicle, the contact noticed blue smoke coming from the exhaust pipe. There were no warning indicators illuminated. The vehicle was taken to sill-terhar motors (150 alter st, broomfield, co 80020, (303) 469-1801), but a failure could not be found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 35,700. *bf*jb |
| Category | Electronic Stability Control, Power Train, Vehicle Speed Control |
| Date | Apr 23, 2019 |
| State | FL |
| Description | First event: while I was driving back from the countryside on a two way road ' single lane -, I overtook a big truck on an uphill area, and all the sudden my truck died. Lost all the power and I had to make an emergency maneuver to avoid the big truck I was overtaking and also the car that appeared at the curve ahead. It was close. I almost crashed. After calmed me down, I step out of the truck, opened the capot while the engine was idling and making this huge 'valve' noise. I took my phone and recorded a video. Some component on a side of the valve cover was moving and making that noise and all the sudden, I smelled gas, looked down the scape manifold and saw gas all over it. I ran back to the cabin and turned the engine off, took the extinguisher and ran back to the capot. Fortunately nothing happened. Second event: while driving on the highway, with the cruise control on at 120 km/h, on a pretty flat area, the gear shifted from 10 to 7 with no reason at all, and I felt like the truck started to activate the brakes. The highway was clear in front of me. No car or obstacles were near the front of the truck. Seconds after that, the engine started to fail, dropping the rpms like those old mechanical carburetor stuck with a dirt and suddenly, all got back to normal. Fortunately was almost reaching the toll control to access to my city. So I slowed down to 50 kms/h, put my foot on over the brakes and started to press it very gentle. Suddenly and with no warning, the truck sped up itself full gas and I had to dodge a car that was in front of me driving on the line to the toll and press the brake pedal very hard. Several lights invaded the dashboard; low coolant, check engine, the dash board dimmer light and others that I couldn't saw on this fast flash of lights. It was like the cpu was crazy. After that, truck went back to normal, but several obd2 errors got stored. |
| Category | Engine |
| Date | Apr 23, 2019 |
| State | MD |
| Description | Tl* the contact owns a 2017 ford f-150. While driving at any speed, the engine made a grinding sound without warning. The vehicle was taken to norris ford (410-285-0200, located at 901 merritt blvd, baltimore, md 21222) where it was determined that the sound was normal and no failure code was found. The contact was provided a rental vehicle while the technician kept the vehicle for observation. The technician later diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure and promised to call the contact back. The contact was not called back. The vehicle was not repaired. The failure mileage was approximately 20,000. The vin was not provided. |
| Category | Electronic Stability Control, Service Brakes, Steering |
| Date | Apr 13, 2019 |
| State | WV |
| Description | Power steering went out, lane assist, hill assist, lane keeping it, braking assist have all stopped working. Abs light is on and I am getting multiple senor warnings. |
| Category | Seat Belts |
| Date | Apr 13, 2019 |
| State | CA |
| Description | I was sent a recall notice, went to sunnyvale ford to talk to them about service and they were very rude and blew me off. They blamed ford corporate and said it wasn't their problem. They were very inflexible about dropping off my vehicle and were confrontational at the service desk and when going to drop off the vehicle. There were no instructions on the recall notice about how to engage them properly. Now I've had to drive my vehicle for extra time in an unsafe state and am trying to coordinate another dealership to drop it off at. |
| Category | Power Train |
| Date | Apr 12, 2019 |
| State | NE |
| Description | Transmission will stick and not change gears. Like a dead spot and truck would not go faster. This has happened several times. |
| Category | Engine |
| Date | Apr 11, 2019 |
| State | TX |
| Description | At only 19k miles I developed a timing chain issue. Its a known that the dealer tells me is perfectly normal. |
| Category | Power Train |
| Date | Apr 10, 2019 |
| State | IN |
| Description | Traveling down my driveway, coming to a stop and the transmission gets stuck in 3rd gear. It won't down shift into 1st gear so it won't move forward. I put the shifter into reverse and I am able to back up. Put shifter into drive and still stuck in 3rd gear. Back up to my house and park the truck not able to go anywhere. Go into the house wait a couple of hours and then try it again and everything is okay. This has happened to me 3 other times. |
| Category | Electrical System, Structure:body |
| Date | Apr 09, 2019 |
| State | LA |
| Description | I recently bought a ford truck and just a normal day I was driving and the truck just power off I took the truck to a ford service they told me I still have extended warranty, they check the truck and told me that the issue was electrical throttle body snd that my warranty doesn't covered that malfunction, I think that a new truck with less than 51 thousands miles with electrical problems meaning that ford just don't want to covered what they don't do right |
| Category | Visibility:sun/moon Roof Assembly |
| Date | Apr 09, 2019 |
| State | OK |
| Description | Tl* the contact owns a 2017 ford f-150. While driving, the contact attempted to open the sun roof, but was unsuccessful. The vehicle was taken to metro ford of oklahoma city (located at 2800 w I 44 service rd, oklahoma city, ok 73112, (405) 438-3330) where it was diagnosed that a new track system was needed. The vehicle was being repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 49,750. |
| Category | Steering |
| Date | Apr 08, 2019 |
| State | TX |
| Description | Truck wanders all over the road and requires constant correction no matter the road conditions. Once the vehicle speed reaches over 40-45 mph the steering becomes very difficult. Almost as if the power steering assist is not functioning. |
| Category | Visibility/wiper |
| Date | Apr 02, 2019 |
| State | MI |
| Description | Tl* the contact owns a 2017 ford f-150. The contact stated that the windshield washer fluid became frozen and would not spray to clean the front windshield. The vehicle was not diagnosed or repaired. Taylor ford (13500 telegraph rd, taylor, mi) and the manufacturer were notified of the failure. The failure mileage was 45,000. |
| Category | Electrical System, Structure:body, Visibility/wiper |
| Date | Mar 29, 2019 |
| State | UT |
| Description | Rear window blow out. I turned on my vehicle this morning to warm up. I turned on the defrosters and went back inside for approximately 2 minutes. When I came back outside I could smell a electrical type burning smell. I am a firefighter and am familiar with this odor. No smoke or flames ever present/visible. I turned then suddenly heard a loud pop, realizing that both sides of my rear window had completely shattered. The vehicle was not moving. No one was in the vehicle and I was the only one near it. Nothing hit the window and I had never had the smell in my truck before. |
| Category | Electrical System |
| Date | Mar 27, 2019 |
| State | PA |
| Description | Trailer blind spot monitor is turning on automatically despite no trailer being connected. Dealer has attempted two fixes with no resolution. When trailer blind spot is engaged it emits a false blind spot monitor light, which causes uncertainty whether it is safe to maneuver or not. |
| Category | Wheels |
| Date | Mar 26, 2019 |
| State | AL |
| Description | Had a flat on my 2017 ford f150. The factory lug nut wrench did not fit my factory lug nuts. Was stranded on the side of the road because of this. Apparently the lug nuts swell above 21mm to where you have to use a 21. 5mm or 22mm wrench to get the lug nuts off. The factory lug nut wrench is 21mm. Had to purchase a 22mm lug nut wrench to replace the factory one. |
| Category | Visibility/wiper |
| Date | Mar 23, 2019 |
| State | FL |
| Description | Remote started vehicle this morning. Reached in to turn on defroster and went back into garage. About 3 minutes later, I heard a "pop" looked over and my back glass had shattered on both sides. Inside smelt of burning and there was wires exposed from the glass. |
| Category | Engine |
| Date | Mar 08, 2019 |
| State | IN |
| Description | Tl* the contact owns a 2017 ford f-150. While driving approximately 50 mph, a fire started in the engine compartment and smoke emerged from under the hood. The contact pulled the vehicle over to the side of the road. The police and fire departments were present and the fire was extinguished by the fire department. A police report was not filed. The vehicle was towed to a lot and then towed to burnworth zollars ford (309 w us-6, ligonier, in 46767). The vehicle was retrieved by the insurance company. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 44,000. |
| Category | Power Train |
| Date | Mar 05, 2019 |
| State | WI |
| Description | My 2017 f150 xlt with less than 23,000 miles has had its oil pan totally replaced for the second time due to gasket problem. First failure was at approximately 7,000 miles. The repairs were done under warranty but it is a reoccurring problem with this model year on lots of other owners trucks. Even ford dealerships who follow the repair work instruction have gotten the trucks back into their shop for reoccurring failures. Both leaks were caught during regular inspection and at normal oil changes done by the authorized ford dealership. This is an significant and expensive repair for a new truck. I am a very concerned owner worried about even more failures in the future. Why no permanent fix or recall? |
| Category | Service Brakes, Vehicle Speed Control |
| Date | Mar 05, 2019 |
| State | CA |
| Description | Ford f-150 lost control and accelerated coming out of car wash tunnel. Car did not respond to brakes and accelerated into a building injuring driver and pedestrian. |
| Category | Electrical System |
| Date | Mar 04, 2019 |
| State | IN |
| Description | Backup camera does not work - when shifting from park to reverse, the backup camera fails to activate. This happens frequently - sometimes it will happen the first time the vehicle is driven (after being parked overnight), sometimes it will happen while driving around (I. E. Drive for a short amount of time, then park, then drive again - the camera will fail to activate upon restarting the vehicle). I have owned this vehicle since december 2017, and first noticed the issue about a month after purchasing. Dealer claims that they are unable to reproduce the problem. Comments posted online at www. F150forum. Com suggest that this may be related to a failing apim module, and that this seems to be a common issue. |
| Category | Electrical System |
| Date | Feb 27, 2019 |
| State | TX |
| Description | Moonroof binding up. It continues to try an open for a few seconds which could bind up motor burn it out as well as possible start a fire or melt plastic. It doesnt even open it just binds up an stops all the time an now doesnt open at all. Being ase certified and knowing enough about electricity this could cause a fire as it it is binding up if you continue trying to use it. This is a safety concern as it could cause a fire as well if you are driving and go to use it may make an awkward noise and distract you from driving at the time you try to get it to work. Vehicle was being driven at the time of use. An then I tried it stationary afterwards an then had to disconnect it. Have yet to fix it or have it looked at as I will fix it myself due to the cost. |
| Category | Visibility/wiper |
| Date | Feb 21, 2019 |
| State | AK |
| Description | The halogen headlights are terrible! I live in a place that is very dark during the winter months and these headlights are close to night having the lights on. I had to change them over to high intensity led bulbs, which isn't an easy chore, that made it better but ford, with all the new fangled technology out there, should put better headlights in its vehicles. |
| Category | Steering, Suspension |
| Date | Feb 19, 2019 |
| State | PA |
| Description | Front end shimmy / wobble at 55 mph after hitting bump in road |
| Category | Structure:body |
| Date | Feb 18, 2019 |
| State | NY |
| Description | Since november 2018 when temperatures are below 32 degrees my doors will not close once opened on my f-150, until the lock is forced down.. The truck has been to the dealership multiple times for all frozen door latch recall (18no3). When the doors do close, by forcing the lock down, they will not reopen until the truck has warmed up. All four doors have been affected. My children have been locked in the back (crew cab). I have had to drive to the dealership holding the drivers door closed. The doors are a safety concern for my family and I, and ford has no fix for the problem. The dealership will not buy back the truck. The problem exist stationary and in motion. |
| Category | Latches/locks/linkages:doors:latch, Structure:body:door |
| Date | Feb 15, 2019 |
| State | IL |
| Description | Tl* the contact owns a 2017 ford f-150. The contact stated that the doors failed to open because the door latches were frozen. The contact stated that the doors opened in warmer weather. The vehicle was taken to wickstrom ford (600 w northwest hwy, barrington, il 60010) where they applied grease on the doors. The vehicle was repaired, but the failure recurred the following day. The vehicle was taken back to the dealer where they informed the contact that a stronger grease would be applied to the doors. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 12,000. |
| Category | Steering |
| Date | Feb 15, 2019 |
| State | LA |
| Description | Just drove from louisiana to texas to come to work offshore. Along the way I get a message on dash. Steer assist fail,abs light,hill assist fail as well. Nothing feels strange so I keep driving to make it to work at 2 am. Stop for gas,start truck and have no power steering. No replies from any dealer around to help including dealer back home,I will either be forced to pay to have it fixed. Apparently ford knows something but dealers arent saying a word |
| Category | Power Train |
| Date | Feb 13, 2019 |
| State | VT |
| Description | When shifting into 4 wheei drive I hear a loud "clank" even when parked. In parking lot if I put it in 4 wheel drive wait a second before shifting into drive but when I put it in drive to start moving "clank" now my 4 wheel drive is inoperable. |
| Category | Structure:body |
| Date | Feb 13, 2019 |
| State | WI |
| Description | Doors freeze shut in and around door handle so stationary vehicle cannot be entered in cold weather. In other cases the door can be opened but will not latch even though vehicle is in motion. Often vehicle is in motion before it is realized the door is not latched and door has and may swing open while traveling if not held in place by the individuals hand. This problem has occurred at least 6 different days in january and first full week of february 2019 in temperatures below 22 degrees f. To date no injury nor property damage has resulted from this concern. The doors have been treated with deicer along with a strong dose of penetrating oil. This has not cured the problem. |
| Category | Structure:body |
| Date | Feb 10, 2019 |
| State | OH |
| Description | In below freezing conditions, the door latches will no longer operate causing the doors to open freely. Ford is aware of this issue as I received a "customer satisfaction bulletin" for this issue, however the fix provided does not work. There is currently an active recall for vehicles for the same model year, but mine is supposedly not impacted. I've got a friend who has a 2018 f-150 who has the same issue. This recall clearly needs to be expanded to beyond model year 2017 and an appropriate fix provided as the one ford has does not work. |
| Category | Structure:body |
| Date | Feb 09, 2019 |
| State | IN |
| Description | Frozen door latch not opening or not latching being parked 6 times before and after going back to the dealer |
| Category | Latches/locks/linkages:doors:latch |
| Date | Feb 07, 2019 |
| State | IA |
| Description | Tl* the contact owns a 2017 ford f-150. The contact stated that the vehicle doors would not latch shut in cold weather. The contact had to tie the doors shut with bungee cords while driving. The vehicle was taken to deery brothers ford lincoln (2343 mormon trek blvd, iowa city, ia 52246, (833) 889-0143) on four occasions and they replaced the latches and interior door parts, but the failure recurred. The manufacturer was called and stated that the doors were not covered by a recall. When the contact stated he would go to the media to report the failure, the manufacturer stated there would be litigation and disconnected the call. The vehicle was taken back to the dealer and had not been repaired. The contact was provided a loaner vehicle, which the dealer asked to be returned. The failure mileage was 15,000. |
| Category | Structure:body |
| Date | Jan 26, 2019 |
| State | CT |
| Description | Passenger front door latch failed to make positive latch. Door remained open due to latch mechanism being frozen within the door. Vehicle was parked in driveway overnight. Ambient temperature was 32 degrees fahrenheit. No precipitation for previous 24 hours. |
| Category | Service Brakes, Wheels |
| Date | Jan 22, 2019 |
| State | VA |
| Description | I go to the ford dealership that sold me my vehicle for all maintenance. (cowles parkway ford, woodbridge virginia). On 10/22,2018, I had my truck serviced and it was noted that my brakes were in a "yellow condition." on 12/11/18 my vehicle received a mandatory virginia state inspection (with no mention of the brake condition). On 1/22/2019, I took my truck for a service to include tire rotation and was informed that the tires could not be rotated and the brakes could not be inspected because the "lugnuts were swollen." I admit that this sounded ludicrous--(I am a retired aircraft maintenance officer with 27 years service in the united states air force). When I inquired about this condition from the senior technician, he informed me that ford motor company has these lug nuts that swell due to water intrusion and freezing. I asked how I would be able to change a flat tire on the highway and was informed that I would not be able to complete this task because the lug nut wrench would not fit over the nut. Thus my tire rotation was not completed and my brakes were not inspected today and (my belief it did not occur during the mandatory virginia state inspection either. However, my complaint focus is that the lug nuts on my 2017 ford f-150 can not be removed. I believe that this is an unsafe condition and warrants a recall and replacement of all f-150 truck wheel lug nuts and request your assistance in this matter. I was told by the technician that ford motor company is aware of this issue but has taken no action! |
| Category | Steering |
| Date | Jan 21, 2019 |
| State | CA |
| Description | When on a complete stop in a traffic intersection, the autostart feature is engaged shutting the engine off. When the left turn light turns green, I take my foot off the brakes and initiate a turn. During this turn, the steering becomes difficult. Here is a link of current complaints: https://www. F150forum. Com/f118/auto-stop-power-steering-problem-399937/ |
| Category | Unknown Or Other |
| Date | Jan 21, 2019 |
| State | VA |
| Description | On below freezing mornings driver door will no re latch after opening. It seem to occur on hard freeze mornings. This has occurred to my truck on the following morning jan 16 & 17 in herndon va and on jan 21 2019 in mineral va each morning the temp was below 25. Each time I have had to defrost the door latch |
| Category | Visibility/wiper |
| Date | Jan 18, 2019 |
| State | NV |
| Description | Tl* the contact owns a 2017 ford f-150. While the contact was exiting the vehicle and closing the front driver's door, the entire rear window shattered without impact. The contact called jones-west ford at (775) 329-8800 (located at 3600 kietzke ln, reno, nv 89502) and was informed to schedule an appointment. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was notified and provided case number: 16916217. The approximate failure mileage was 36,000. |
| Category | Structure:body:door |
| Date | Jan 14, 2019 |
| State | NJ |
| Description | F150, with below freezing temperatures the do not engage and stay closed. The just bounces off latching. This leave driver to tie door closed with rope or cords just to get to work or home. Had dealer preform 18n03 but same issue with same door exists. Dealer seems oblivious to issue despite a very large online awareness of this issue. |
| Category | Structure:body |
| Date | Jan 13, 2019 |
| State | ID |
| Description | Frozen door latch. 20 degrees outside. Driver side front door latch frozen and wouldn't open. Had to go to passenger side front door to get inside my 2017 f150. All other door latches working at this time. |
| Category | Structure:body |
| Date | Jan 13, 2019 |
| State | NY |
| Description | Recall 18n03 - fix freezing door latches. My vehicle was in for the recall to be completed on 1/10/19. At the conclusion of the recall 'fix', I picked up the vehicle from the local ford dealership. The service department person, stated "your vehicle is fixed (using air quotes), but if you have any further trouble, feel free to contact us. I expect to hear from you." the two front doors of the vehicle will not latch unless they are thawed. In temps above roughly 28 degrees fahr. They are fine, when colder the door will unlock with remote or key, however once the door is opened it will not latch closed until the latch is thawed. Friday, 1/11/19, after work about 7pm, I entered the truck, thought everything was fine and the door latched. As I was leaving the parking lot, the driver's door swung open. I had to hold the door closed with one hand to drive the eight miles home. I understand ford motor co. Has been aware of this since the 2015 production year and has not provided an adequate solution. |
| Category | Latches/locks/linkages |
| Date | Jan 08, 2019 |
| State | FL |
| Description | Tl* the contact owns a 2017 ford f-150. The contact received notification of nhtsa campaign number: 17v652000 (latches/locks/linkages); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called karl flammer ford at (727) 937-5131 (located at 41975 us-19, tarpon spring, fl 34689) and was informed that the part was not available. The manufacturer was notified and provided case number: cas16814750. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Structure:body:door:hinge And Attachments |
| Date | Jan 04, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2017 ford f-150. When the temperature was 32 degrees, all the doors failed to remain closed and would open while driving. The message "transmission not drive" appeared on the instrument panel. The vehicle was taken to koerner ford of syracuse (805 w genesee st, syracuse, ny 13204, (315) 474-4275) where it was diagnosed that the door hinge mechanism failed when the temperature fell below 32 degrees. The hinge mechanism needed to be replaced. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 15,300. The vin was not available. |
| Category | Electrical System, Engine |
| Date | Jan 03, 2019 |
| State | FL |
| Description | While driving. Vehicle loses all electrical and engine power without warning, a complete failure. Had towed to ford shop and could not be diagnosed and no fault code was generated. Vehicle was returned without repair. A few days later, vehicle died again. No electric no power in the middle of road. I am I a wheel chair and could not get out. Returned to shop today and am awaiting them to try to recreate the issue because no warning lights for codes are being generated when it fails. This failure could be fatal if within an intersection or other dangerous scenarios are present. Lose of power to steering, brakes. All functions are lost that engine power and electrical power operate> |
| Category | Air Bags |
| Date | Jan 02, 2019 |
| State | NV |
| Description | I was denied service by team ford las vegas on drexel rd for nhtsa recall number: 18v568. The service manager informed me he had removed me from their system and he had the right to refuse service to anyone at anytime. I informed him this was for a safety recall and it needed to be fixed. He still refused me service. I believe his refusal was due to a negative review I gave their service department a few months earlier. I mailed a letter to ford motor co asking for their help to get the safety issue fixed on dec. 4th 2018. I have still not received a response. I have attached a copy of the letter sent. |
| Category | Electrical System |
| Date | Dec 28, 2018 |
| State | WV |
| Description | Tl* the contact owns a 2017 ford f-150. The contact stated that the instrument cluster failed to illuminate and would not display the transmission gear shifter position. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 31,500. |
| Category | Structure:body |
| Date | Dec 28, 2018 |
| State | NY |
| Description | Door latches freezing causing doors to open while driving. While driving in cold temperatures the door latches don't work. I was driving several times and when you go around a corner or turn the vehicle left or right the doors swing open. Ford has installed weather seals but they said that the fix is not working as I have proven I was told there is nothing more they can do at this time and will have to deal with it |
| Category | Service Brakes |
| Date | Dec 23, 2018 |
| State | CO |
| Description | Could not stop for red light and smashed into someonee |
| Category | Structure:body |
| Date | Dec 23, 2018 |
| State | OH |
| Description | I've had the doors latches of my truck freeze iin the shut and open positions, making the truck unable to be driven, it's happend many times since it's gotten cold out, there are thousands of complaints online and on online ford f-150 forums about this problem, I have had it in and they did the fsa 18n04 on all 4 doors, they had my truck for 3 days to do this, the very next morning the door latches are doing the exact same thing, at first they unlock and then the door won't latch closed so you can not drive the vehicle , if you can get the door to latch and proceed driving vehicle. The doors will come unlatched while th3 vehicle is in motion, there's two parts to this issue , first it leaves the vehicle unable to be used in an emergency , and if the latches do appear to latch and you use the vehicle the latches allow the doors to fling open while driving , this is both a huge safety issue and ford needs to actually fix this problem and stop bandage the issue ... |
| Category | Service Brakes |
| Date | Dec 21, 2018 |
| State | VA |
| Description | The rear brake calipers seized up causing grinding noises and excessive wear of pads and rotors in a very short amount of time. Gas mileage was also greatly reduced as brakes were being applied while driving. Ford replaced the effected caliper but cannot guarantee that the other 3 will not do the same thing saying it was a faulty part raising concern that they will go out after my warranty on a one year old truck expires in the next few months leaving me responsible for replacing the faulty parts out of pocket. |
| Category | Suspension |
| Date | Dec 21, 2018 |
| State | PA |
| Description | Tl* the contact owns a 2017 ford f-150 super duty. While driving 70 mph over an object in the road, the driver's side wheel shook violently and the entire vehicle experienced a "death wobble". The "hill assist" and "service track" messages appeared on the instrument panel. The vehicle was towed to stucky ford (500 broad st, hollidaysburg, pa 16648, (844) 200-3673) where the bushing chambers were changed a few times, but the failure recurred. The manufacturer was contacted and did not assist. The failure mileage was unknown. |
| Category | Steering |
| Date | Dec 18, 2018 |
| State | TX |
| Description | This vehicle has the automatic stop/start feature and for a few seconds after the vehicle starts back up after being stopped- there is no steering control |
| Category | Structure:body |
| Date | Dec 18, 2018 |
| State | OH |
| Description | I have made complaints on here before for the same problem, 3 doors on my truck have either not unlocked or latched when closing door when it's cold out , this is a wide known problem and ford keeps issuing fixes that don't work, this is a safety issue as the doors open while the trucks being driven, or when your driving the truck and the latches freeze shut you can not open the door to get out , if it was an accident and cehicle was on fire you can't get out , please make this a mandatory recall , it's a huge softy issue ... |
| Category | Electrical System, Electronic Stability Control |
| Date | Dec 12, 2018 |
| State | NE |
| Description | Tl* the contact owns a 2017 ford f-150. When the vehicle was parked overnight in cold weather, the fuel gauge, speedometer, weather control, radio, and odometer would freeze and fail to work. Occasionally, a "transmission not in park, emergency brake is on, service is needed" message was displayed. The vehicle was taken to baxter ford west dodge (18505 california street, elkhorn, ne 68022, 855-494-0107) to be diagnosed, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 208,003. *dt*jb |
| Category | Steering |
| Date | Dec 12, 2018 |
| State | UT |
| Description | At highway speeds, on I-15 in utah at approximately 70 mph, traveling over an overpass bridge to the transition to the highway and hitting the bump the front wheels and related suspension including the steering wheel started to shake violently,.. A condition historically known as "death wobble". This did not cease until reducing speed to below 50 mph. Mileage on the vehicle was 10,141. Vehicle is completely stock with no modifications. After a tire rotation and inspection finding no visable issues the vehicle still continues to unexpectedly/randomly exhibit this problem. This occurs only at higher highway speeds and only after traveling over a transition or rough pavement typically assiciated with an overpass bridge. |
| Category | Unknown Or Other |
| Date | Dec 12, 2018 |
| State | PA |
| Description | Rear doors not shutting in colder temps. Had to ratchet strap the rear doors together from the inside to keep them shut. Contacted the local dealer and service told me that it's an 8 hour fix and that may not fix it. He then told me to find a garage and thaw it out. |
| Category | Seat Belts |
| Date | Dec 11, 2018 |
| State | NJ |
| Description | I received a safety recall letter (nhtsa recall 18v-568) and tried to make an appointment, but I have been told I need to leave my car at the service for a day and they cannot provide a replacement car. I cannot stay without a car the entire day. This should be the manufacturer's responsibility... |
| Category | Power Train, Structure:body:door |
| Date | Dec 10, 2018 |
| State | IN |
| Description | Tl* the contact leased a 2017 ford f-150. The contact stated that the driver's door failed to shut and the door ajar warning indicator illuminated. Additionally, an abnormal grinding noise was heard coming from the transmission while idling. The vehicle was taken to andy mohr ford (2713 e main st, plainfield, in 46168, (317) 839-6541), but they were unable to duplicate the failures. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 1,450. The vin was not available. |
| Category | Structure:body |
| Date | Dec 10, 2018 |
| State | KS |
| Description | Door latches freeze and will not properly latch when trying to close or get stuck locked when shut in sub-freezing temperatures. This has happened on 3 occasions. Temperature has always been above 5f but below 32 f |
| Category | Unknown Or Other |
| Date | Dec 10, 2018 |
| State | OH |
| Description | When ever it gets below freezing the door locks freeze and won't open all 4 doors , also if you can get them to open, they will not latch closed when closing doors, so you are unable to drive the truck |
| Category | Steering |
| Date | Dec 08, 2018 |
| State | MD |
| Description | The electronic power steering does not work properly when the engine is stopped due to the auto-start-stop feature. I was sitting in an intersection waiting to turn left across traffic with the engine auto-stopped. I released the brake and immediately tried to turn the wheel and the steering would not allow me to move the wheel. It continued to struggle working intermittently for several seconds. This condition is very repeatable. If there is any pre-load on the steering wheel when the auto-start restarts the engine, it takes the steering several seconds to become active. This is a very dangerous situation because I'm giving the truck gas to go into on-coming traffic and the steering is effectively disabled for several seconds. I've reported this problem to my local ford dealer who said they would escalate the problem. I've had the truck back in for maintenance since that complaint and no corrective measure has been identified or offered. With this defect, I'm left to manually deactivate the auto-start-stop feature every time I'm in a situation where I think I'll need steering input immediately after I release the brake to move forward. I feel like this is a design defect in the truck that creates a potentially dangerous situation where the steering is not available during forward motion of the vehicle. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Dec 07, 2018 |
| State | NY |
| Description | Tl* the contact owns a 2017 ford f-150. The contact took the vehicle to davidson ford (3690 ny-31 liverpool, new york 13090, (315) 860-0096) to be repaired per nhtsa campaign number: 17v652000 (latches/locks/linkages); however, the repair did not correct the failure. The contact had to take the vehicle back to the dealer four times for the door locks. The contact was unable to unlatch the front passenger door from inside the vehicle. The contact had to open the window and unlock the front passenger door from outside the vehicle. The contact was now experiencing a failure with the rear passenger door being unable to unlock. The contact had to use a bungee cord to keep the door locked. The contact also mentioned that the dealer replaced the door shields, rod, and cable assembly, installed a door seal, and lubricated the latches; however, the repairs did not correct the door failures. The manufacturer was notified and provided case number: cas16563007. The failure mileage was 14,478. |
| Category | Unknown Or Other |
| Date | Dec 07, 2018 |
| State | WA |
| Description | Outside air temperature was 21 degrees f, couldn't unlock or open doors with key fob or manually. The vehicle had been remotely started and had been running, parked for 10 minutes before I tried to unlock and open the doors. ## vin passed ## ford f150 2017 ## |
| Category | Seat Belts |
| Date | Dec 05, 2018 |
| State | WI |
| Description | I called gillespie ford in gurnee illinois 7 weeks prior about a seat belt pre-tensioner that could cause a fire I was told they would be able to get it in the following monday as I called in the previous wednesday they said the following wednesday at the latest I have called multiple times since and I spoke with a gentleman and service today december 5th 2018 and was told I will have to wait two months because they are too far behind I contacted ford customer service and was told they will back there dealership and they will not help me seeing how this is a safety recall I am very concerned about driving my vehicle that I purchased january 6th 2018 I told the gentleman at gillespie ford my concern and I was told that is not his problem I would just like to notify you about this for the fact that it is a safety recall |
| Category | Service Brakes, Steering, Suspension |
| Date | Dec 01, 2018 |
| State | MN |
| Description | Ford motor company documentation (2017 rv & trailer towing guide) states this model of truck, with the ford 3. 5l ecoboost engine, can safely tow 11,500lbs (maximum loaded trailer weight). Based on personal experience and consulting multiple trailer towing experts, this is a misrepresentation of the material facts and capabilities of this truck. Additionally, it puts unsuspecting drivers in an unsafe and dangerous driving situation. |
| Category | Air Bags |
| Date | Nov 20, 2018 |
| State | NJ |
| Description | 11/07/18 on hwy 295 lawrence nj head on with a guardrail at 65 miles airbag did not deploy |
| Category | Electronic Stability Control, Power Train, Suspension |
| Date | Nov 19, 2018 |
| State | TX |
| Description | Would not tow the recommended weight. Tsc came on, almost wrecked, another vehicle did. Transmission and rear axle malfunctioned. Towing didn't work in town on flat terrain in houston texas. Took truck back to dearlers they agreed. |
| Category | Steering |
| Date | Nov 17, 2018 |
| State | NC |
| Description | Steering control temporarily lost when driving |
| Category | Electrical System, Forward Collision Avoidance, Service Brakes |
| Date | Nov 12, 2018 |
| State | IN |
| Description | Door latches repeatedly freeze during cold weather despite having been in for repair several times since the truck was new, including a service campaign designed to address this issue. The door latches will either freeze while the door is shut, preventing them from opening, or will freeze after the door has been opened, which prevents them from securely latching when you attempt to close them. This past saturday the door opened while I was moving the truck in the driveway, resulting in me falling part-way out of the truck while it was moving. They again froze that evening, creating a situation where I had to hold the door closed with my left arm. |
| Category | Structure:body |
| Date | Nov 12, 2018 |
| State | ID |
| Description | My front passenger door opened while taking my daughter to school on 11/7/18. We were entering the roundabout at a slow rate of speed when it opened. She had to reach out and hold the door shut as it would no longer latch. All of the doors have had problems latching that last few days. This morning both the front and rear passenger doors would not latch after being open. Last year I had problems with the doors unlocking in below freezing temperatures. I had the truck into the dealer numerous times for repair but so far they are unable to resolve this latch issue. |
| Category | Unknown Or Other |
| Date | Nov 06, 2018 |
| State | GA |
| Description | While driving the 2017 ford f-150 the steering became very difficult to turn on a city street. The steering went out with 38k miles. The dealership fixed by replacing the steering column and electronic controls for 30. |
| Category | Air Bags, Seat Belts |
| Date | Oct 29, 2018 |
| State | CA |
| Description | Nothing has happen, am just going by what recalls they send me, and I go to ford an they take care of it. |
| Category | Structure:body |
| Date | Oct 26, 2018 |
| State | NH |
| Description | Truck parked in driveway, ambient temperature 30f. Driver's side door would not close/latch. If I inserted the key and locked the door it would close. Once opened again it wouldn't close. After a 12 mile drive, the door worked fine. 7000 miles on vehicle. |
| Category | Electrical System |
| Date | Oct 22, 2018 |
| State | VA |
| Description | On 9-24-18 my instrument cluster went out, no gauges worked including wipers, blinkers, defroster. Had truck towed to the dealer and they did a master reset. Got the truck back a little over a week later. 7 days later the same thing happened all the gauges along with wipers, blinkers and defroster. The radio was out both times but that was not the safety issue. This time the dealer replaced a module. Got the truck back on 10-12-18 and it is working at this time. Both times the truck was stationary. 1st time was in my garage and the 2nd time was in the parking lot of the fire department that I run with. . |
| Category | Seat Belts |
| Date | Sep 26, 2018 |
| State | GA |
| Description | My vehicle has 10 recalls on it and no one from ford has contacted me. I was told by the dealer I bought it from that there would be a recall notice going out early sept for the seatbelt issue |
| Category | Power Train |
| Date | Sep 07, 2018 |
| State | PA |
| Description | I stopped on level ground, put the transmission in park and stepped on the emergency brake. I exited the vehicle for a minute to perform a minor task. I left drivers side door open and the engine running. The end gate was down. I turned around to renter the truck but it had moved off the level ground and was going down the hill in reverse. It continued until it hit a pine tree. No one was in the vehicle. |
| Category | Vehicle Speed Control |
| Date | Aug 30, 2018 |
| State | GA |
| Description | On two occasions vehicle accelerated to the floorboard without touching pedal, nor floor mats holding pedal down. Both times was forced to put truck in neutral and turn engine off. Ford dealer cannot fix issue b/c cannot get problem to repeat for them |
| Category | Structure:body, Unknown Or Other |
| Date | Aug 27, 2018 |
| State | VA |
| Description | Drivers side front and rear doors do not close in cold weather. Door latches have been replaced with "new version" that was designed after a previous recall. The new latches do not correct the problem and a major safety issue still remains as doors will come open while driving. |
| Category | Steering |
| Date | Aug 21, 2018 |
| State | CO |
| Description | Loss of steering control during highway driving: when driving around a curve I experience a momentary loss of control of the steering wheel and front end. The steering wheel will actually move to the left without warning causing me to overcorrect to the right to keep the vehicle in the proper lane and direction. The issue is more pronounced going down or up hill around a curve. It also happens on uneven pavement. The 2017 truck has less than 8k miles and has been at the dealer twice to repair the issue. It is also more pronounced when towing a trailer which causes serious concern for our safety. The loss of control happens when driving above 45mph on highway or city street. The issue has not been fixed. |
| Category | Engine |
| Date | Aug 20, 2018 |
| State | NY |
| Description | I bought 2017 f-150 platinum from levittown ford I own it less than 1 year and have now 15,000 miles on it. My problem first started around may of 2018 it was random happening off and on I was getting a grinding noise when I started the truck only when I stared in usually first thing in the morning or if it sat for more than 6 or more hours. The problem got worse as the summer progressed I made my first appointment with stevens ford on 07/10/2018 after being told they had a back log of several weeks and this was the earliest appointment I could get. Well I picked up the car at night and the claim they did not hear the noise yet on the receipt it says due shop over load. So I made a appointment with the dealership I bought it from and the earliest date I could get was 07/25/2018 and they were finally able to diagnose the problem being the timing chain and cams as per attached paper work. I was without my vehicle for almost one month and now after picking it up I still feel a slippage in the engine as I drive it. Now after doing extensive research I have found that the 3. 5 6 cylinder eco boost engine has had this problem dating back to 2004 and have really never fixed the problem. It usually effects the engine after the 60,000 warranty expires and I have rarely seen this occur in a truck as new as mine. I am fighting with ford on all avenues to get my truck bought back by them because I have lost all confidence in this product. |
| Category | Electrical System, Fuel/propulsion System, Structure:body |
| Date | Aug 13, 2018 |
| State | WA |
| Description | We are experiencing separate serious safety issues with our f-150: 1. The capless gas tank system causes the gas shutoff when refilling to not stop at 'full'. This causes gas to spray in an arc for 3-4 seconds - covering both people and the ground with approx 16-24 oz of gas. 2. The front doors, when subjected to freezing temperatures will open but will not reclose until the latch mechanism is c ompltwtely defrosted - approx 15 minutes. This means that during that time the doors are unable to be closed at all. Additionally, the rear view camera/driver information screen is 'shorting out', causing the camera to be 'stuck on' or the inability to toggle to navigation or features beyond the main screen until a minimum speed (approx 15-20 mph) is reached. |
| Category | Vehicle Speed Control:accelerator Pedal |
| Date | Aug 10, 2018 |
| State | MS |
| Description | Tl* the contact owns a 2017 ford f-150. While driving 55 mph, the throttle/accelerator pedal became stuck. When the brake pedal was depressed, the vehicle failed to come to a complete stop and rear ended another vehicle. The air bags did not deploy. A police report was filed. The contact suffered minor body aches that did not require medical attention. The vehicle was towed to astro ford of mississippi (10350 auto mall pkwy, d'iberville, ms 39540, (855) 322-5745); however, the contact was not sure if the vehicle was still drivable. The vehicle was not repaired. The manufacturer was not notified of the failure. The vin and failure mileage were unknown. |
| Category | Unknown Or Other |
| Date | Aug 06, 2018 |
| State | WA |
| Description | Parking brake alert comes on reading parking brake malfunction please have it checked. The parking brake will not work and the alert keeps comming on even when I hit ok. Took it in 2 times to ford deal and they reprogrammed but it still comes on after awhile when in drive mode. It does it when in motion or parked. |
| Category | Engine |
| Date | Jul 24, 2018 |
| State | TX |
| Description | Vehicle has 23k miles and blue smoke billows from the tailpipe on cold startup. The dealership replaced the cylinder heads and various o rings and advised that the smoke should stop after 1-2 weeks. It did not. I returned the truck to the dealer in 2 weeks and they inspected the truck for 3 days concluding that it runs "as designed". Blue smokes still billows from the tailpipe on cold startup with no apparent help from ford or my local dealership! |
| Category | Engine |
| Date | Jul 24, 2018 |
| State | OK |
| Description | Engine knocking on a cold startup. The knock is more easily heard from the passenger side of the vehicle. The knocking is the most noticeable for the first 30 seconds of startup. This occurs every day. The amount of knocking follows an increase in engine rpm. |
| Category | Vehicle Speed Control |
| Date | Jul 23, 2018 |
| State | AZ |
| Description | Tl* the contact owned a 2017 ford f-150. The contact stated that the vehicle experienced unintended acceleration when the brake pedal was depressed. As a result, the vehicle struck a gate, went airborne, and landed on top of a brick wall. The air bags deployed. A police report was filed. The vehicle was towed to a salvage yard where it was deemed destroyed. The dealer was not contacted. The manufacturer was notified of the failure and did not assist. There was one injury that required medical attention. The failure mileage was approximately 11,000. *tt updated 10/15/18*jb |
| Category | Engine, Vehicle Speed Control:cruise Control |
| Date | Jul 19, 2018 |
| State | AL |
| Description | Tl* the contact owns a 2017 ford f-150. While driving 75 mph with the cruise control activated, the vehicle decelerated to 30 mph without warning. The contact stated that the vehicle exhibited the same symptoms as listed in tsb: ssm46829 (electrical system: integrated trailer brake control). The vehicle was taken to eddie preuitt ford, inc. (710 us-31 hartselle, al 35640, 256-773-2578) where it was diagnosed that the throttle sensor failed. The vehicle was repaired, but the failure recurred. The manufacturer was notified and did not assist. The failure mileage was 14,000. |
| Category | Power Train |
| Date | Jul 19, 2018 |
| State | PA |
| Description | Vehicle was repaired by bob ruth ford in dillsburg, pa after finding an oil leak at the oil pan, the mileage was approx 8,500 miles. The vehicle was repaired and during another routine oil change at 15,500 miles the oil pan was found to be leaking again. |
| Category | Service Brakes |
| Date | Jul 05, 2018 |
| State | CO |
| Description | Tl* the contact owns a 2017 ford f-150. While driving 25 mph and approaching a stop light, the brake pedal was depressed and traveled to the floorboard. The vehicle failed to stop and crashed into the middle of the front driver side door of another vehicle. There was no warning indicator illuminated. The contact sustained arm injuries, but did not require medical attention. A police report was filed. The vehicle was towed to the contact's residence. The contact called larry h. Miller ford lakewood (11595 w 6th ave, lakewood, co 80215, (303) 232-2200) and was advised to have the vehicle towed to the collision center. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000. The vin was not available. |
| Category | Power Train |
| Date | Jul 03, 2018 |
| State | CA |
| Description | Tl* the contact owns a 2017 ford f-150. While driving 60 mph, the vehicle went into 4-high mode and failed to disengage. The check drive train warning indicator was illuminated. Additionally, there was an orange warning indicator illuminated. The contact shut the vehicle off and the vehicle reset itself. The vehicle was taken to the local dealer (folsom lake ford, 12755 folsom blvd, folsom, ca 95630, (916) 353-2000), but they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The failure recurred and the vehicle was taken back to the same dealer where diagnostic testing was performed. The vehicle was not repaired. The manufacturer was notified and provided case number: cas15183721. No further assistance was provided. The failure mileage was 16,172. |
| Category | Power Train, Steering |
| Date | Jun 30, 2018 |
| State | MD |
| Description | Deflector ford part number 8327 tore and is rubbing against power steering and transmission coolant hoses at 19,127 miles. Ford says this is not covered by warranty. |
| Category | Steering |
| Date | Jun 26, 2018 |
| State | MI |
| Description | Vehicle has dangerous erratic and inconsistent steering at all speeds. Pulling, wandering, easy to steer then very hard steering. Difficult and much effort to correct steering and stay in lane. |
| Category | Power Train, Service Brakes, Steering |
| Date | Jun 22, 2018 |
| State | WY |
| Description | . Last sunday I got a 2017 f150 xlt stuck in a small two foot snow drift. Once I got stuck I tried rocking the truck, but the transmission would not shift from forward to rear ward without the truck coming to a complete stop. After several attempts I got a fault warning for the limited slip diff. The warning for the power steering, the abs, the parking brake, the hill descent, hill start assist, park assist warning (which I do not have), advanced track warning (which I do not have) and 4x4 low. Additionally the truck would shift in and out of 4 high, but not 4 low. In 4 high no tires would move. In two high only the left rear tire would spin. Because of darkness and grizzly bear I had to wait until morning to walk out far enough to get cell reception. The temp never got below 34 degrees, but it did rain and snow all night. When the tow truck pulled me out of the drift (a total of 10 feet) everything except the power steering worked. It was not until the 3 rd day when the power steering suddenly started to work. The dealer will not see me until next week and I am afraid I will loose all the fault codes by then. Its great to have a 4x4 that only works on dry ground. Had this happened in the winter or further away from cell phone coverage it could have proven to be a life threatening situation |
| Category | Power Train |
| Date | Jun 21, 2018 |
| State | TX |
| Description | I own a 2017 ford f150 4x4 with the 3. 5 ecoboost engine and the 10 speed transmission. A few days after we brought the truck home, we noticed a very loud clunk that would happen when the engine is started. We have taken the truck to multiple dealerships and all have said that the clunk is normal and that its just the transmission "loading up". This same clunk is also happening on 2018 f150s as well, with the 6 speed transmission and the 10 speed transmissions. I am concerned that this issue is going to affect the long term safety of the vehicle, since metal striking metal is never a good thing when it comes to automobiles. Here is a link to the ford f150 forums where multiple owners have reported the same issue on 2017 and 2018 f150's: https://www. F150forum. Com/f118/single-clunk-when-starting-engine-383628/index7/ here are some video links I posted on youtube, the first is of a 2018 f150 4x4 I rented while on vacation may 2018, v8 10 speed transmission. The second video is of my truck making the same clunk, which can be heard from a distance (you might need to turn up the sound on this one). The 3rd video is my truck as well, note how the driveshaft moves on engine start. The 4th is my truck parked on an incline resting on the transmission. Note that the driveshaft doesn't move, but the clunk can still be heard. Https://youtu. Be/uyiia29xt68 https://youtu. Be/5fgkiolhceu https://youtu. Be/pecoo6abv3a https://youtu. Be/o8u0sdnags0 |
| Category | Fuel/propulsion System |
| Date | Jun 20, 2018 |
| State | AL |
| Description | Interment loss of power for three to five seconds when starting out. Most noticeable when making a right hand turn or starting out at intersection in traffic. No indicator lights appear on dashboard. Diagonastics do not indicate code for this issue. Appears to be a common issue on social media with the 2. 7 ecoboost w/6 speed transmission. |
| Category | Unknown Or Other |
| Date | Jun 19, 2018 |
| State | FL |
| Description | Rear window poped or shattered for no reason. There was nothing behind me that could have caused and impact as I was in a boat ramp with only the ocean behind me. When I opened my door to get out I heard a loud pop noise. I looked around and didn't see anything. I got my boat out and when I started loading the truck up I noticed the rear window glass was broken. |
| Category | Unknown Or Other |
| Date | Jun 09, 2018 |
| State | NV |
| Description | Was informed of a recall 17s33, 17v-652 on 11/17. Have received no thing from ford since and they say nothing has been done as yet. Is this long of a delay normal!? |
| Category | Service Brakes |
| Date | May 29, 2018 |
| State | FL |
| Description | Brake pedal must be pressed at least 1 1/2 to 2 inches for braking to begin. At this point the brakes are not firm. Also, while on a downward grade or hill the brakes initially brake, but slowly lose pressure and have to be pumped to retain braking. I have taken my truck to dealership 4 times and was told that this common to all lariat trucks and they cannot repair. Obviously, this is a defect that ford should address immediately. |
| Category | Unknown Or Other |
| Date | May 29, 2018 |
| State | TX |
| Description | The ford new back truck window exploded!! Normal morning 85 degrees. Have read in u-tube now becoming a common issue with this new ford truck model. We called ford. Truck under warranty but ford refuse to do a thing about it. Even though so many others owners of the f-150 have had the same issue!!! It was parked as normal. Nothing hit it and no stress fractures before window exploded. It just exploded!! |
| Category | Electrical System, Exterior Lighting, Service Brakes |
| Date | May 21, 2018 |
| State | MS |
| Description | No break lights, backup lights, parking lights, turn signal lights in rear. |
| Category | Structure:body |
| Date | May 21, 2018 |
| State | NC |
| Description | Tl* the contact owns a 2017 ford f-150. The contact stated that the front driver and passenger floormats were soaked by rain water while the vehicle was parked in the driveway. The contact noticed that the driver and passenger windows were leaking. The contact stated that he purchased the extended warranty, but was informed by the manufacturer that the warranty only covered mechanical failures. The contact was informed that another company provided services for interior damage. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer did not address the water damage in the vehicle. The failure mileage was approximately 11,057. The vin was not available. |
| Category | Service Brakes |
| Date | May 18, 2018 |
| State | SC |
| Description | Sudden loss brakes in a hard stop. There are videos explaining the problem where the abs unit goes into bypass and for one wheel; but then the value does not reset. This issue has happened to me 4 times while driving the car, and to my wife once. Taking out the abs fuse, and thereby disabling the function solves the problem, as the bypass valve will not engage. However you lose the mandated feature of abs. Detailed explanation found at https://www. Youtube. Com/watch? V=0r46_unyyk8. This started at 7,500 miles and continued until I disabled the feature when ford could not isolate and fix the issue. |
| Category | Service Brakes |
| Date | May 14, 2018 |
| State | MI |
| Description | While applying the brakes, it is very easy to simultaneously push on the throttle pedal. This has happened several times, one time resulting in a rear-end collision, this is my first ford and this problem has never happened in any of the numerous vehicles I have owned. I had thought that software was in place that would not allow the engine to rev with the brake applied. If not so, it would seem like a very good idea. |
| Category | Power Train |
| Date | May 13, 2018 |
| State | OR |
| Description | The vehicle has a very noticeable vibration at 45 mph coming from the rear end . The vehicle has been into the dealer 6 times now. The mechanic that went on a ride with me stated yes that he' agrees it's there but that there is no fix from ford yet. |
| Category | Air Bags, Seat Belts |
| Date | May 11, 2018 |
| State | SC |
| Description | Vehicle was involved in a collision wherein it "t-boned" a vehicle stopped across a roadway at 60mph. I was traveling straight in the left lane of a divided highway. The steering hub airbag did not deploy, and the shoulder harness did not prevent me from striking the steering wheel hub , which failures resulted in breaking my sternum. I also received a whiplash. |
| Category | Unknown Or Other |
| Date | Apr 28, 2018 |
| State | WA |
| Description | The black stitching on the leather areas of the dash is turning pink. I believe it is being caused by sun exposure. I contacted the dealer and they have sent pictures twice to ford explaining the problem. They have refused both times to cover this under warranty, stating it was caused from harsh chemicals being used in cleaning. I have never cleaned the dash, only dusted it with a clean cloth. I purchased this truck december 9, 2017. I noticed this and reported it to the dealer february 9, 2018. |
| Category | Unknown Or Other |
| Date | Apr 25, 2018 |
| State | AR |
| Description | The auto shut off system when you stop when the break is applied. There is no way to permanently shut this system off. You can hit a button each time you start the vehicle, in the manuel it does stat you can turn it off but doing as it states does not turn it off permanently. When needing to take off quickly or if you need to make a turn when the vehicle turns off the steering wheel is hard to turn so you need to let up off the break. There needs to be a way for the owner to shut this button off permanently if they so choose. I don't see where this turning the engine off and on all the time is saving fuel and good on the starter. |
| Category | Service Brakes, Hydraulic:foundation Components:disc:pads |
| Date | Apr 24, 2018 |
| State | NC |
| Description | Tl* the contact owns a 2017 ford f-150. While driving 30 mph, the brake pedal was depressed, but the vehicle failed to stop. The contact stated that the brake pedal felt soft. The failure occurred without warning. The vehicle was able to be stopped by repeatedly applying the brakes and using the trailer brake. The vehicle was taken to the dealer (asheville ford lincoln, 611 brevard rd, asheville, nc) where it was diagnosed that the master cylinder leaked internally and needed to be replaced. The vehicle was repaired. The manufacturer was not notified. The failure mileage was approximately 18,300. *tt |
| Category | Unknown Or Other, Vehicle Speed Control |
| Date | Apr 24, 2018 |
| State | TX |
| Description | Adaptive cruise control engages brakes for no apparent reason. No traffic or obstacle was in front of my vehicle to cause it to engage the brakes at highway speed of 70mph. Messages as follows: hill descent control warning illuminated causing brakes to engage 3/14/2018. Forward collision warning 3/14/2018. Self-parking feature backed my vehicle into a large boulder beside my truck while parking. If it had been a person beside my truck, they could have been seriously injured or killed. Happened about february 15, 2018 |
| Category | Unknown Or Other |
| Date | Apr 13, 2018 |
| State | FL |
| Description | While drive in the rain with the cabin heater on there was a loud noise and then the rear window of my f-150 truck window shattered (it exploded outwards from the inside of the cabin) took the vehicle directly to the dealer to file a claim. After several hours and the dealer contacting the warranty department I was told the damage would not be covered by ford the vehicle only has logged only 14,400 at the time this time and I have an extended warranty on the vehicle |
| Category | Latches/locks/linkages, Structure:body |
| Date | Apr 04, 2018 |
| State | MO |
| Description | Tl* the contact owns a 2017 ford f-150. The contact received notification of nhtsa campaign number: 17v652000 (latches, locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (corwin ford of springfield, 3241 s glenstone ave, springfield, mo 65804) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Unknown Or Other |
| Date | Mar 31, 2018 |
| State | ME |
| Description | While in motion, I accelerated to pass another vehicle. Upon completing the pass, I pumped my brakes to slow down. When I released the brakes, my truck rapidly accelerated and would not stop accelerating, though I had not touched the gas pedal and tried braking several times. The only way I could stop the sudden unintended accelerateion was to put the truck in neutral and brake. Even as I did this, the engine continued to tach at high rpms. After turning the vehicle off and on at least twice, the issue finally resolved. The dealer found only 1 code error, showing the high tach, and blamed the floor mat. I can say with 100% certainty, it was not the floor mat. |
| Category | Vehicle Speed Control |
| Date | Mar 26, 2018 |
| State | VT |
| Description | While accelerating to pass slow vehicle, I pulled back in lane and attempted to slow down but the accelerator was stuck and continued to accelerate up to 70 mph before I heard it release and then the truck slowed. Within 20 minutes I accelerated again and once again the pedal stuck and continued to accelerate without foot pressure. |
| Category | Electrical System, Power Train, Vehicle Speed Control |
| Date | Mar 21, 2018 |
| State | CA |
| Description | Tl* the contact owns a 2017 ford f-150. Upon exiting the vehicle, while idling, the vehicle lunged in reverse at approximately 8-10 mph. A pedestrian was able to get into the vehicle and stop the acceleration. The vehicle was taken to hemborg ford (1900 hammer ave, norco, ca), but it was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,500. |
| Category | Power Train |
| Date | Mar 14, 2018 |
| State | SC |
| Description | Vehicle lost all power while accelerating thru an intersection. The orange wrench illuminated on the dash with "check manual". I noticed the transmission not shifting down and up smoothly. It tried to start the truck off in 5th gear from a stop. After being shut down for an hour, the issue went away. Dealer scanned it this morning and said no code was stored. |
| Category | Air Bags, Service Brakes |
| Date | Feb 28, 2018 |
| State | VA |
| Description | Tl* the contact owns a 2017 ford f-150. The contact inquired about a recall for brake failure. While driving 40 mph, the contact depressed the brake pedal and it extended to the floorboard. As a result, the contact rear ended another vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was not taken to a dealer or independent mechanic. The entire front end of the vehicle was damaged and the vehicle was not driveable. The vehicle was towed back to the contact's residence. The contact filed a complaint with ford motors and was advised to call nhtsa. The manufacturer was made aware of the failure. The failure mileage was 54,000. |
| Category | Unknown Or Other |
| Date | Feb 28, 2018 |
| State | MI |
| Description | Doors are freezing shut when temps drop below freezing. When able to open door often door wont close and lock will need to be pushed down in order for door to latch. One two different occasions doors have come open while car is in motion after frozen. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Feb 26, 2018 |
| State | VA |
| Description | 2017 ford f-150. Consumer writes in regards to door lacth freezing in below freezing temperatures. *ld the consumer was advised there was a recall on other model vehicles for the same failure. *js |
| Category | Structure:body |
| Date | Feb 26, 2018 |
| State | WA |
| Description | Ford door latch recall: affected models are the f-150s made at the company's dearborn plant from march 12, 2014, through dec. 31, 2016; my truck was mfg april 2017 at the dearborn plant and is having the same issue. Door latches freeze and then will not allow the door to latch properly when you try closing the door. |
| Category | Unknown Or Other |
| Date | Feb 26, 2018 |
| State | FL |
| Description | 2017 ford f-150. Consumer writes in regards to vibration issues. *ld *js |
| Category | Electrical System, Structure:body |
| Date | Feb 24, 2018 |
| State | WA |
| Description | Ford f-150 door latch will not locks or close properly in cold weather and freezing temperatures. Using a bungee to keep door shut. Dealership said there is no fix for this because the vehicle has the most current recall parts. I believe that this can and will be a safety hazard!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This is not acceptable!! |
| Category | Power Train |
| Date | Feb 23, 2018 |
| State | CA |
| Description | 2017 ford f-150. Consumer writes in regards to roll pin safety recall. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. *js |
| Category | Unknown Or Other |
| Date | Feb 22, 2018 |
| State | WA |
| Description | Door latch mechanism does not close when exposed to freezing temperatures. My vin not included in recall ref: nhtsa campaign number: 17v652000 |
| Category | Structure:body |
| Date | Feb 21, 2018 |
| State | MA |
| Description | On 2/21/2018 while travelling west on i290 in auburn my left rear door opened unexpectedly and cannot be closed and stay closed. The door latch appears not to be working. The dealer informed me that it is a known issue and no remedy is currently available. If my dogs had been in the vehicle this morning they would have died. This is a deadly defect and all the 2017 ford f150 crew cabs should be pulled off the road immediately for safety reasons. Doors on vehicles should not open without any human intervention. |
| Category | Latches/locks/linkages:doors:latch, Structure:body |
| Date | Feb 20, 2018 |
| State | OK |
| Description | Tl* the contact owns a 2017 ford f-150. While driving approximately 5 mph, the driver side door opened. In order to avoid a crash, the contact turned the vehicle to the right and landed in a ditch as the vehicle struck some bushes. The contact received notification of nhtsa campaign number: 17v652000 (latches/locks/linkages). The contact mentioned that the failure had occurred five times since the vehicle was purchased. The dealer (vinton baker ford in fairview oklahoma) was called and stated that the remedy was not yet available. The contact stated that he was informed by the dealer that the vehicle would be repaired according to the recall remedy but the scratches sustained to the vehicle's paint was the contact's responsibility. The manufacturer was notified of the failure but offered no further assistance. The approximate failure mileage was 6,000. |
| Category | Service Brakes |
| Date | Feb 17, 2018 |
| State | NM |
| Description | When I come to a stop the brakes will be firm and the go soft and go all the way to the floor. Also when I press the brakes I have to pump them so they will work. When this happens I'm either at a stop sign or a stop light. Its also happened when I'm coming to a stop. The worse part it happens separately and the dealership thinks I'm crazy. |
| Category | Structure:body |
| Date | Feb 17, 2018 |
| State | WI |
| Description | Doors will not close, have to put a heater on them to get them to latch, ford tells me I'm not apart of the recall, even though the truck has the same symptoms as the recall. |
| Category | Structure:body |
| Date | Feb 13, 2018 |
| State | PA |
| Description | While there is a recall (17v652) for certain model year 2015-2017, it does not cover my june 2017 built vehicle. The door latch freezes daily on a 4 month old vehicle any day which is below 32 degrees fahrenheit. The door will not latch leaving the safety of anyone sitting in the rear seat vulnerable. It is not the lock actuator or the rubber seal, but the actual door latch not catching. The ford dealer stated that there was ice, but this vehicle is not covered under the recall. After sitting their garage for two hours it finally latched. Only one door consistently does this (right rear). The vehicle stays outside and is not garage kept. |
| Category | Latches/locks/linkages, Structure:body |
| Date | Feb 12, 2018 |
| State | PA |
| Description | Tl* the contact owns a 2017 ford f-150. While operating the vehicle at various speeds and turning in either direction, the rear driver and passenger side doors would suddenly unlatch and open. The failure occur while the doors were in the locked position and when the weather temperature was below 15 degrees fahrenheit. The vehicle was taken to the local dealer (corry ford, 13626 rt. 6, corry, pa 16407) and repaired per nhtsa campaign number: 17v652000 (latches/locks/linkages); however, the failure recurred. After repairing the vehicle a second time, the failure continued. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 15,000. *tt consumer stated door doesn't shut and latch does not work. Updated 12/13/18*jb |
| Category | Electrical System |
| Date | Feb 09, 2018 |
| State | RI |
| Description | My drivers door does not "latch" when I close it. It appears this occurs when below freezing. I see forums about being wet/freezing. Mine happens in normal cold/non wet conditions as well. The vehicle was towed to a local ford dealer for service, they told me they don't have parts come back next week, I did. They said there's no fix and they might want a water test. At this point I have no intention of being inconvenienced by their blundering and guessing. I told them to call me when they have a fix. I sell mercedes-benz products so I empathize with recalls however I am beyond frustrated that I drive to work holding my door shut. I have read many frustrating situations concerning this on the forums. It seems this has been going on since 2015. It is disturbing that ford can't come up with a dependable solution in almost 3 years. My vehicle is not on the recall list but I am having the problem. This is totally unacceptable. |
| Category | Electrical System |
| Date | Feb 05, 2018 |
| State | AL |
| Description | I am having the exact same isaue as ford recall 17c01, nhtsa campaign number 17v053000 where in cold climates the instrument cluster doesn't work upon starting the truck. This recall is for 2017 ford f150s built in the dearborn, mi plant, but was not extended to my 2017 ford f150built in the dearborn, mi plant. This issues has happened on multiple occasions. |
| Category | Latches/locks/linkages, Latches/locks/linkages:doors:latch |
| Date | Jan 30, 2018 |
| State | PA |
| Description | Tl* the contact owns a 2017 ford f-150. While driving, the front driver's door opened independently. As the driver attempted to close the door, the vehicle crashed into another vehicle. The air bags did not deploy. A police report was filed. The contact stated that the driver sustained head, neck, and back injuries that required medical attention. The vehicle was taken to springfield ford lincoln (50 baltimore pike, springfield, pa 19064), but was not diagnosed. The vehicle was repaired per nhtsa campaign number: 17v652000 (latches/locks/linkages); however, the remedy failed. The manufacturer was notified of the failure. The approximate failure mileage was 3,200. *tt *tr |
| Category | Latches/locks/linkages:doors:latch |
| Date | Jan 30, 2018 |
| State | NC |
| Description | Tl* the contact owns a 2017 ford f-150. The contact stated that all the doors on the vehicle failed to latch. The contact called an unknown dealer and was informed that nothing could be done. The vehicle was not diagnosed or repaired. The contact called another unknown dealer and was informed that the failure would have to be duplicated. The vin was not included in nhtsa campaign number: 17v652000 (latches/locks/linkages). The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer. The approximate failure mileage was 8,000. |
| Category | Air Bags |
| Date | Jan 27, 2018 |
| State | TX |
| Description | Takata recall I was involved in an accident while driving my 2017 ford f150 on december 20, 2017. The driver air bag curtain deployed and trapped my head down against my left shoulder. The bag did not deflate, so I was forced to retrieve my knife from my belt and cut the bag open. The contents of the bag quickly filled the cab with white powdery smoke which I inhaled. I now have rough breathing while inhaling. I have been to my doctor and was prescribed azithromycin 250mg pak tab teva. This was a temporary cure, but the rough breathing is again present. Please provide the propellant name in these airbags, so I will know how to treat my problem. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Jan 24, 2018 |
| State | MI |
| Description | Tl* the contact owns a 2017 ford f-150. The contact stated that the door latches became frozen and failed to operate. While driving 5 mph, the driver's door opened automatically and the interior lighting illuminated. The contact had to hold the driver's door closed while driving. The failure occurred many times in cold temperatures. The contact called varsity ford dealer at (734) 996-2300 (located at 3480 jackson rd, ann arbor, mi 48106) and was informed that parts were not available. The vehicle was not diagnosed. The manufacturer was made aware of the failure. The failure mileage was 3,000. *tt the consumer stated water shields were added to all doors 02/-5/2018, but doors still freeze and open while vehicle is in motion. *tr |
| Category | Service Brakes |
| Date | Jan 24, 2018 |
| State | CA |
| Description | I was shocked at the number of f150's on the web with brake pedals suddenly going to the floor during all types of stopping situations. The problem seems to span 2016-17 models regardless of engine. It started yesterday with a freeway off-ramp failure and put me in the middle of a relatively safe intersection today... No brakes. I've seen master cylinders replaced to dealers stating that is the normal operation. That last part is pretty lame... Brake pedal going to the floor? The brake initially seems to work and then the pedal sinks slowly to the floor with no braking force at that point. At a full stop in park, I can repeat the failure. Touch the brake and it appears to be ok. Quickly touch it again and it immediately sinks to the floor. Apparently knowledgeable dealer indicated that there may be an abs solenoid sticking cycling brake fluid back to the reservoir instead of being applied to brake pressure. This sounded much more logical than replacing the master cylinder unless the abs is integrated into it in some manner. |
| Category | Structure:body |
| Date | Jan 19, 2018 |
| State | CT |
| Description | During below freezing temperatures after heavy rain the drivers side front door would not latch when attempting to close it. After roughly 45 minutes with the vehicle running, and heat on the door closed properly. The next day it happened again. 1/18/18 and 1/19/18 were the dates of occurrences. |
| Category | Steering, Suspension |
| Date | Jan 18, 2018 |
| State | WV |
| Description | Driving down the interstate cruise set at 70 mph hit a couple small patch spots and the the steering wheel went crazy jerking around like I had a blowout. I merged to the apron of the interstate to slow and stop. When I was almost stopped the jerking quit. I notified dealership and took it to them they found nothing wrong with the truck. I started research myself and the problem is known as a death wobble. Very disappointing from a new truck with 8000 miles on it. There are several videos out there of this problem. Ford needs to address this issue before a bunch of people are killed. |
| Category | Structure:body |
| Date | Jan 09, 2018 |
| State | VT |
| Description | The truck has a recall 17s33 involving doors not latching due to water. My truck has this issue and the dealer cannot obtain the parts. I've called ford twice and just get referred to the dealer who can't help me. After my truck is washed, the drivers side rear door fails to latch causing the warning signal to activate and interior lights to come on. |
| Category | Unknown Or Other |
| Date | Jan 08, 2018 |
| State | TX |
| Description | Rear passenger door window shattered as I was driving on the freeway. Did not see or find evidence of anyone hitting window. |
| Category | Exterior Lighting |
| Date | Jan 07, 2018 |
| State | AK |
| Description | The new ford pickups have there front signal lights between the two headlights. The two headlights are always on whether on low or high beem making it almost impossible to see the turn signal lights going. |
| Category | Structure:body |
| Date | Jan 06, 2018 |
| State | WI |
| Description | The driver door would not latch. It took 4 hours of a heater in a garage and some force to get door to latch. The actual latch would work, but the nob in the car would not work. The outside handle also worked, but felt like it was not engaging. I did have to hold the door closed whole I drove home from the store. |
| Category | Power Train, Structure:body |
| Date | Jan 03, 2018 |
| State | CO |
| Description | Wind noise is heard coming from both front doors. Dealer claims this is a known issue with the new aluminum body but they don't have a fix. The 10 speed transmission shutters at random. |
| Category | Power Train, Seat Belts |
| Date | Jan 03, 2018 |
| State | AL |
| Description | Tl* the contact owns a 2017 ford f-150. The contact received notification of nhtsa campaign numbers: 17v671000 (power train) and 17v526000 (seat belts). The contact was unable to get the recall completed due to an internal issue. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mcclary ford inc (1104 us hwy 72 e, athens, al) was contacted. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Structure:body |
| Date | Jan 03, 2018 |
| State | WA |
| Description | Door latch recall ' my f150 falls outside the door latch recall dates ford provided, however, my truck is experiencing the exact same defect. Anytime the weather falls below freezing my doors will open and cannot be closed as the mechanism inside the door will not engage. My truck cannot be used in freezing weather. Ford needs to extend the recall notice beyond their initial dates (purely done to limit their liability!!!!). It is dangerous to operate a vehicle with doors that will not close!!! |
| Category | Latches/locks/linkages:doors:latch |
| Date | Jan 02, 2018 |
| State | NY |
| Description | Tl* the contact owns a 2017 ford f-150. While driving approximately 40 mph with children in the vehicle, the front passenger door opened. For 45 minutes, the contact was forced to secure the door with a bungee cord. The dealer confirmed that the vehicle was not included in nhtsa campaign number: 17v652000 (latches/locks/linkages). The vehicle was purchased brand new in july of 2017. The linkage on the doors that should properly secure the locks in the closed position malfunctioned on more than one occasion. It was unknown if the manufacturer or the dealer were contacted. The failure mileage was 2,500. |
| Category | Structure:body |
| Date | Dec 29, 2017 |
| State | PA |
| Description | Driver and passenger front doors will not latch all the time. Has been to the dealership twice. First time they did a temporary fix. The 2nd time on december 29, 2017 it was looked at a 2nd time and a 'permanent fix' was applied to the door latches. After picking the truck up it is still not fixed. Ford is putting out faulty permanent fixes. The truck was parked when I noticed the problem was not fixed. The passenger door took 15 tried to latch closed. Drivers door takes 3-5 tries to rt to close. |
| Category | Structure:body |
| Date | Dec 21, 2017 |
| State | NY |
| Description | The driver's side door will not latch . The door will not stay closed in cold weather. In november 2017 I received a notice telling me of the problem and how to resolve the issue. The dealership tells me there are no parts to fix the problem. The truck is unsafe to drive. The safety recall number is 17s33/ nhtsa recall number is 17v-652. |
| Category | Engine, Fuel/propulsion System |
| Date | Dec 18, 2017 |
| State | TX |
| Description | Tl* the contact owns a 2017 ford f-150. The contact stated that the vehicle was taken to the dealer (vonderau ford, 1912 n mechanic st, el campo, tx 77437) for the first oil change, the mechanic noticed that the oil pan leaked oil. The mechanic diagnosed that the plastic oil pan was cracked. The failure occurred without warning. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 7,300. |
| Category | Seat Belts |
| Date | Dec 18, 2017 |
| State | TX |
| Description | On labor day this past year (9/4/2017) I purchased my ford raptor from five star ford of plano in plano, tx. I also traded in my current 2013 fiat abarth 500. When the performance sales manager was showing me how to operate the inside functions and setup my fordpass app on my iphone, I saw and shared with him (rich ruane) that my truck looks to have a recall (17c12) and with a date of 8/28, which was a few days prior. He shook it off, I myself didn't care as it was left rear seat belt and I am alone. When I brought my truck back the following week on friday to have the windows tinted and spray-in bed liner, the dealership never called me back and was avoiding me. I drove the loaner back to the dealership that night and confronted mr. Ruane and he comes out and says I can't give you your truck back because it has a recall and shouldn't have technically sold it to you in the first place. The next day I made several calls, was treated very poorly by the service manager as the sales manager avoided me. After threatening legal action, I was able to pick my truck up that saturday (9/16). First tactic and lying was the service manager telling me I never took delivery of my vehicle, after correcting him on that matter he then threatens to cancel sale, which I reminded him that had expired and he couldn't. Since then, the dealership has constantly been calling and texting my cell phone from a variety of numbers even after I told them to cease all communications with me. I don't believe they reported the sale to ford yet as I have not received anything from ford motor company in the mail about this recall, though all other raptor owners have. The dealership has been bullying, lying, and just deceitful and am fed up with it. I contacted ford motor company on this matter and have not received a response. Respectfully, bruce respectfully, bruce |
| Category | Structure:body |
| Date | Dec 12, 2017 |
| State | CA |
| Description | 10 outside. Started my truck and couldn't open the drivers door from the inside. Roll down the window to open the latch for the outside. Door wouldn't close. The latch in the door wouldn't work. It wouldn't click. Couldn't lock the door. Drove with the door unable to close to the local 'non-ford' shop and they said to warranty it at ford. I drove an hour to ford in reno with ratchet straps holding the doors together. Problem wouldn't duplicate in reno (30) in reno. They wouldn't replace parts if they couldn't duplicate the problem. Turns out there is a recall for this same issue in other f150s, but not my vin. |
| Category | Latches/locks/linkages |
| Date | Dec 11, 2017 |
| State | NE |
| Description | Tl* the contact owns a 2017 ford f-150. The contact received notification of nhtsa campaign number: 17v652000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that it took numerous attempts to close the door. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Woodhouse ford (2546 south highway 30 blair, ne) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was approximately 2,500. Vin tool confirms parts not available. |
| Category | Unknown Or Other |
| Date | Dec 11, 2017 |
| State | VA |
| Description | I own a 2017 f150 5. 0 liter v8 with 10,700 miles purchased new this year. The braking system failed while driving. The brake pedal lost the resistance and depressed all if the way to the floor, failing to stop the vehicle. The brake pedal would return back to the normal position when released. This happened intermittantly on secondary roads for about 25 miles before failing consistently. The brake pedal would then depress completely to the floor board until released. No warning lights or alarms activated. The brakes would function partially and abnormally but required the driver to 'pump' the brake pedal to maintain proper pedal resistance and would bring the vehicle to a stop. It was taked to the dealership where it was purchasd and the master cylinder was said to be leaking and was replaced under warrenty repair. |
| Category | Engine, Power Train |
| Date | Dec 08, 2017 |
| State | TX |
| Description | With the vehicle in park, with the weight of the vehicle resting on the transmission's parking pawl, or resting on the parking brake, when the engine is started, there is an intermittent clunk that can be heard. It can vary from no clunk to a very loud clunk that can be heard from 40ft or more. This can happen when vehicle is hot, cold, driven short distances or long distances, on an incline or not. The 3 dealerships have reproduced the issue, but have called it normal or a characteristic. One dealership's service director says his demo vehicles make the same noise and that adding bigger tires and a lift kit made it worse. He also said and I quote "because its not abnormal, there is no fix". He stated that ford techline says its normal as well. Videos I posted on youtube: https://www. Youtube. Com/watch? V=affugorbwts 2017 f150 driveshaft clunking on engine start 3 level grade resting on brake https://www. Youtube. Com/watch? V=5fgkiolhceu 2017 f150 clunk can be heard 40 feet away on startup version 2 https://www. Youtube. Com/watch? V=o8u0sdnags0 2017 f150 driveshaft clunking on engine start 4 inclined resting on transmission in park |
| Category | Unknown Or Other |
| Date | Nov 21, 2017 |
| State | OH |
| Description | Driving down road in new truck. Turned on rear defrost and 4-5 minutes later, the back windows explode and a burning smell came up. |
| Category | Power Train |
| Date | Nov 18, 2017 |
| State | OK |
| Description | 4500 miles on vehicle, never towed anything, only normal city/highway driving, no long trips ever taken. Was turning left at intersection and transmission seemed to slip, truck still made it through, I then noticed that a yellow "wrench" light came on, I assumed this was for my upcoming 5k mile oil change. I didn't think much of the "slip" and assumed it was an anomaly. I then got onto the highway and noticed the truck was behaving strangely, power was inconsistent, I attempted to put it into cruise control and it refused to activate. I got off of highway and turned left at an intersection, starting from a complete stop the truck lurched forward and then slipped out of gear and stalled out in the intersection. If a car was coming I would have easily been struck. I let it sit for a few seconds and then the transmission finally got into, and stayed in, first gear. At first it went into gear and then slipped out of gear. This "wrench" light was apparently a limp home mode, another complaint, besides the stalling, would be the fact that this little yellow wrench light does nothing to warn me that the truck is actually in an impaired state, a "limp" mode. I work in the aerospace industry and this would never be tolerated, a function that hampers the normal performance of your vehicle should be easy to recognize as a warning, a little yellow wrench looks like a service light. |
| Category | Service Brakes |
| Date | Nov 17, 2017 |
| State | TX |
| Description | Master brake cylinder went out at 6,267 miles- brake pedal went to floor while at intersection- was able to pump up - had to pump up every time vehicle was shut off and failed once after pumping up at traffic light |
| Category | Structure:body |
| Date | Nov 17, 2017 |
| State | NY |
| Description | My vehicle is a 2017 f150 lariet pickup truck, the vehicle is equipt with an electronic tailgate release. The tail gate has opened on me on at least a dozen occasions. While the vehicle is in motion. The vehicle has been back to the dealer with no satifaction the dealership had no anwer how to correct this and that there where other complaints and that there was an indicator light on previous model years and it is stated in the owners manual and. There is no why to disable the tailgate lock and there is no indicator light on the dashboard that the gate is open. This is a dangerous and unnerving problem that the ford motor company needs to be mandated to correct. Before an unsuspecting driver is hurt or killed from cargo flying out of the bed of this vehicle. There is again no way to lock the tailgate... |
| Category | Structure:body |
| Date | Nov 10, 2017 |
| State | UT |
| Description | Manufacturer recall number17s33, nhtsa recall number17v652, recall statusrecall incomplete, remedy not yet available. Still waiting on ford to initiate contact regarding a repair date for this safety critical repair. Winter season 2017-2018 is already upon us with freezing temperatures and every day without repair possibly puts myself and my family in danger. |
| Category | Service Brakes |
| Date | Nov 09, 2017 |
| State | TX |
| Description | I got in my truck and started driving. As I approached the intersection I started to brake. The brakes went all the way down and the truck did not brake. I ended up past the stop sign in the middle of the intersection. I turned around and went back slowly to my house. I almost hit a pedestrian where the truck did not brake. |
| Category | Electrical System, Engine |
| Date | Nov 08, 2017 |
| State | NC |
| Description | The engine shut off and the truck rolled to a stop. Meanwhile, several warning messages flashed on the instrument panel and smoke began pouring from under the hood. I got out and looked under the vehicle and sparks were profusely flying. I walked away from the vehicle and the engine ignited within 5 seconds. The entire incident occurred within 10-15 seconds. The vehicle was totaled. |
| Category | Service Brakes |
| Date | Nov 05, 2017 |
| State | CA |
| Description | I was coming up to a stop light and applied the brakes. The pedal went to the floor and the vehicle was not stoping. I released the brake pedal and pushed it again. This time the vehicle stopped. I immediately pulled over and checked the brake fluid and it was full. |
| Category | Seat Belts |
| Date | Nov 02, 2017 |
| State | TN |
| Description | I bought a brand new f-150, and still am not able to get the keys to it because of a recall. There is no date as to when this recall will be fixed, and I am very displeased with the lack of information I am getting on when I will get the keys to a vehicle I am spending ,000 on. I want to know when this recall part will be fixed so I can take ownership of my vehicle. |
| Category | Structure:body, Visibility/wiper |
| Date | Oct 31, 2017 |
| State | IL |
| Description | The windshield wipers malfunction due to the steel key stop falling out of the keyway causing the wipers to bounce and loose contact with the windshield impending visibility during heavy and light rain this has been addressed by a ford dealer who informed me at present ford indicates that this condition is unrepairable . The present design where the key is inserted into the wiper arm and not the knurled knob of the wiper arm transmission has an inherent flaw do to the fact that the key can fall out due to viberation and gravity. When wipers are operating , this could result in a fatal accident due to lack of visibility. The key can fall out when the vehicle is moving or stationary. Now to address the paint issues , the paint on this new vehicle is pitting and flaking off in several areas yet ford insists that this is not a warranty issue and is customer pay I short ford is refusing to honor basic warranty issues/invoice number c24254 |
| Category | Seat Belts |
| Date | Oct 30, 2017 |
| State | FL |
| Description | Tl* the contact owns a 2017 ford f-150. The contact received notification of nhtsa campaign number: 17v526000 (seat belts); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to stivers ford (eastern blvd, montgomery, al 36111, (334) 613-5000) and the contact was informed that the part was not available for the repair. The manufacturer was contacted and did not know when the part would arrive. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Unknown Or Other |
| Date | Oct 17, 2017 |
| State | CA |
| Description | Roof of truck had bad paint corrosion, like something was under it when painted. Primer showing through. Was not noticed at time of buying as we weren't on a ladder to see the roof. |
| Category | Engine |
| Date | Oct 09, 2017 |
| State | NV |
| Description | Two different occasions I was driving 65 on the freeway, the engine compartment started violently shaking. The car lost acceleration and flashed the check engine light. Additionally I will be sitting at stop lights and you will get the same shaking from the engine compartment. |
| Category | Power Train |
| Date | Oct 08, 2017 |
| State | GA |
| Description | Vehicle is presently out of service for it's 3rd repair attempt of the same transmission related non-conformity and has been so for greater than a cumulative 30 days as of 10/4/17. The same safety issues occurred under identical driving conditions multiple times while traveling on the highway. While in motion on the highway at approximately 65 mph the vehicle's 10 speed automatic transmission locked up in 7th gear. At the exact time this defect occurred the 'check engine' alarms and dashboard lights sounded. Thereafter, the vehicle was unable to downshift or upshift from 7th gear no matter what speed. Then vehicle engine stalled completely once maneuvered to an exit ramp and slowed to a point where 7th gear could no longer sustain forward operation. There is a documented 1st repair attempt appearing to be the identical issue but was made prior to my taking possession of the new vehicle. The second occurred on 8/29/17 at 427 miles on vehicle. And the 3rd on 9/14/17 and has been in service through present day. To date repair attempts have included in chronological order: replacing "all 4 speed sensors to transmission and the transmission internal harness"; replacing "tcm - transmission control module"; and in progress (incomplete) replacing the tcm "harness". The first two repair attempts had zero positive effect on the safety related non-conformity, and the 3rd 'in-progress' still has yet to be completed past the 30 days out-of-service period. |
| Category | Service Brakes |
| Date | Sep 19, 2017 |
| State | VA |
| Description | There has always been a "brake light" sign turn on inside dashboard, and the brakes do not brake while it is in motion. When I step on the brake pad, the pad goes all the way in but does not stop my vehicle at all. It works sometimes, but my stopping is not guaranteed every time. Also, when I am at a red light, my engine is supposed to shut down then start back up once I release the brakes (2017 f150). However, my engine does not shut down at all. I have been to the dealer a few times and had my vehicle serviced, however, nothing has changed. Now, my dealership is avoiding me by not picking up my phone calls. I am afraid to drive on the road with this vehicle for my safety, and the safety of others. |
| Category | Service Brakes |
| Date | Sep 10, 2017 |
| State | TX |
| Description | The vehicle was bought brand new in corpus christ, tx back in april 2017. August 26, 2017, I was on my way to colorado and realize my break pedal would go all the way to the floor and suddenly lose braking ability simultaneously, which would be a disaster if an emergency brake is necessary in some situation. Fortunately, it happens when I was on a parking lot trying to get back to the main road from a short break. I did not take it very serious as there is only about 4500 miles on the truck, and the brake did function okay when you need to slow down on highway (I mean slow down, not to make a stop), but not until I almost hit a pedestrian in the neighborhood in denver. After that, I had to be very very very very careful whenever I need to perform a brake since I realize it was extremely difficult for the vehicle to make a complete stop even driving in neighborhood at about 25 mph. The brake pedal would go all the way down even when your transmission is at park. So I cancelled everything I planned in colorado and stayed hotel for 2 days until corpus was cleared from hurricane hazard. I drove the vehicle back very very very very carefully and sent it to the dealer the next day when I got home, which was thursday august 31, 2017. The tech identified the problem as master cylinder failure and got the master cylinder ordered and replace on september 8, 2017. I understand the dealer is very busy because of the hurricane, and I do appreciate the they manage to give me a loaner vehicle taurus to drive. However, the master cylinder did not fix the problem according to the tech and they have to order and replace the hydraulic control unit, which would take another 10 business days. I did some research online and saw other people having similar problems. I hope ford, if not, nhtsa could take this issue serious before someone got injured or killed due to this problem. |
| Category | Service Brakes |
| Date | Sep 06, 2017 |
| State | TX |
| Description | On 08/07/2017 while traveling approximately 55 miles per hour on highway 281 in san antonio, tx my 2017 ford f-150, v8 super crew, 4x4 ftx experienced complete brake failure. My brakes went to the floor with no brake activation and I had to swerve to the left two lanes to avoid impacting the vehicles in front of me. Once on the shoulder I had to pump the brakes in order to stop after travelling several hundred yards. There was absolutely no warning (noise, service lights, etc.) prior to, during or after the brake failure. The vehicle was only four months old with 6400 miles on it. If there was no shoulder or clear lanes it would have caused a severe accident likely resulting in injuries. I was able to slowly and carefully make my way to the dealership on side roads but experienced total brake failure three additional times. The first time was while I was stationary at a stop sign facing slightly downhill my brake pedal went completely to the floor and I had to pump it several times to make the vehicle stop again. The other two times I was traveling approximately 25 miles per hour and missed my turn (right) and proceeded past the turn approximately 50 yards and had to pump the brakes in order to stop. The dealership had to remove and replace the master brake cylinder. They indicated it was leaking internally and gave no explanation why a service light or other warning did not come on and there is no current recall for that part. |
| Category | Air Bags |
| Date | Sep 02, 2017 |
| State | UT |
| Description | For the second time in two months, I have had to return the vehicle to the dealer because a hose comes off the air bag. This causes an alarm and causes the passenger air bags to fail. This chronic failure puts the passenger at risk any time it decides to fail. If the driver does note the small light, they could operate for years with no passenger protection. This should be permanently fixed. Twice in two months is a chronic failure and may be a design flaw.. It makes no difference, it is that way moving, standing still or idling. |
| Category | Service Brakes |
| Date | Aug 15, 2017 |
| State | TX |
| Description | The brakes went completely out. They replaced the master cylinder, upon getting it back the brakes failed to stop adequately, and it was returned at that moment. They "bled the brakes" again and returned it. There was only 1 work order for this. The truck sat for a week and not the brakes are soft and inconsistent. I returned it to ford and they stated it was working as expected; however in a panic stop the brakes failed to do more than 50% stop effort and on another occasion I pressed the pedal to the floor, and had hardly any brake. I took it back to the ford dealer and they said there was nothing wrong. Since they did not take it in for service there is no record of this third attempt to get the brakes fixed. I then called the ford customer service line and their answer is just to take it somewhere else. This vehicle is dangerous and it falls outside the recall notice for a replacement master cylinder. However that is the initial failure. I suspect additional issues; but ford is failing to address them. |
| Category | Unknown Or Other |
| Date | Aug 11, 2017 |
| State | CA |
| Description | I rear ended another vehicle at around 35mph. The front airbags deployed. Within 2 minutes we noticed that the truck was on fire. The fire originated at the bottom of the driver side b pillar. Myself, one witness, and one law enforcement officer all saw where the fire started. The truck front and cab were totally burned up within 5 minutes. No one was hurt due to the fire. |
| Category | Electrical System |
| Date | Jul 28, 2017 |
| State | IA |
| Description | The day after I bought the vehicle, the cross traffic and blind spot sensors failed. The dealership has been unable to fix the problem. Ford told the dealership to replace parts, but the parts are not available and they don't know when they will be. |
| Category | Exterior Lighting |
| Date | Jul 27, 2017 |
| State | FL |
| Description | The current f150 is nearly invisible from directly behind. The led running lights only make up maybe 2% of the rear end area, are far apart, and appear so dim from directly behind that the trucks are nearly impossible to see in fog or poor lighting. The tails like might look big enough if you look at it from a 45 degree angle, however not from behind directly. |
| Category | Service Brakes |
| Date | Jul 25, 2017 |
| State | TX |
| Description | I was driving and when I need to make a hard stop, the brake pedal went to the floor. I had to use the emergency brake to help slow me down. While there is some braking, if you are stopped and push hard on the brakes, the pedal goes to the floor. |
| Category | Service Brakes |
| Date | Jul 03, 2017 |
| State | TX |
| Description | While driving at 35mph, the low brake fluid warning light came on. Within 200m while trying to slow, brake pedal went to the floor with complete and total loss of braking ability. While using emergency brake, large puff of smoke came from exhaust |
| Category | Service Brakes |
| Date | Jun 29, 2017 |
| State | LA |
| Description | The vehicle will not stop completely sometimes. Other times, the brake pedal is all the way to the floor before the vehicle will cease movement. No matter how great or how little pressure is applied to the brakes the pedal will go all the way to the floor. |
| Category | Fuel/propulsion System |
| Date | Jun 28, 2017 |
| State | CO |
| Description | Vehicle has less than 5000 miles, and each time I enter my garage I smell gasoline. It appears to be coming from the "easy fuel" capless fuel tank filler. It has not been overfilled, and no fuel is spilled on the cap or near it in the bottom. Seems like gas vapor is exiting through the cap and filling my garage with fumes. |
| Category | Service Brakes |
| Date | Jun 28, 2017 |
| State | TX |
| Description | Purchased vehicle about 2 months ago. This morning I was slowing the vehicle at a stop light. Once pressure was applied to the pedal it would continue to progress all the way to the floor. Checked brake fluid and it was full. Problem persisted so vehicle was taken to the dealership. |
| Category | Service Brakes |
| Date | Jun 27, 2017 |
| State | FL |
| Description | Sudden and complete failure of the braking system. The pedal went to the floor and continuos pumping did very little to stop the vehicle. It was immediately taken to sarasota ford in sarasoat fl. |
| Category | Electrical System, Engine, Service Brakes |
| Date | Jun 21, 2017 |
| State | CA |
| Description | Engine stalls at stop (after letting up on brake and auto start stop re-starts the engine) followed by "hill start assist not available" error flashes along with other brake related errors; vehicle engine won't turn over/start unless transmission is put back into park. Upon restarting all engine error/fault messages are cleared and things seem back to normal. Today was the second time this has happened. The first time was about 7 days ago. This is dangerous should it happen entering an intersection. I reported the problem to livermore ford and they said that since it is intermittent without a check engine light on they cannot diagnose it. |
| Category | Air Bags |
| Date | Jun 14, 2017 |
| State | VA |
| Description | Dakota traveling 50-55 mph on interstate 95 hit ford traveling 20 mph near exit ramp causing ford to hit cadillac traveling 10mph causing cadillac to hit murano, resulting in 4 car accident. 2017 ford took brunt of hits due to speed of dakota. 2017 ford deemed totaled. Airbags on 2017 ford did not deploy, though sensors appeared activated--see photos that show lights on. All interviewed at bodyshop, insurance adjuster etc. Don't understand why air bag didn't deploy considering the speed of hit from behind and the force of hits on both sides, damage, and sensors activated. |
| Category | Engine |
| Date | Jun 06, 2017 |
| State | GA |
| Description | Took delivery 5/8. Called dealer service department 5/17 to see about rough idle and a few minor cosmetic issues. Dropped off 5/25, service advisor called 5/26 to tell me it is blowing oil through the pistons and they are going to have to replace the heads per a tsb. I started research on the internet and found ford tsb 17-0007. Seems that f-150s made between june and october 2016 might have this problem. The technician plugs the truck into the dagnostics machine and if your vehicle is one of the unfortunate ones, it either gives a code for head replacement or engine replacement. Why are these vehicles waiting to be sold before checking a code? Here I have a month old "new" vehicle that has been down longer than driven. I have been communicating with ford corporate since 5/30 requesting either a new engine or vehicle. Replacing the heads should not be an option when a consumer has 400 miles on an engine. Should be getting an answer from ford in the next two days, but still, if I am forced to accept new heads, the reduction in value of the vehicle will be tremendous. |
| Category | Electrical System, Power Train |
| Date | May 19, 2017 |
| State | GA |
| Description | Tl* the contact owns a 2017 ford f-150. The contact received notification of nhtsa campaign number: 17v053000 (power train, electrical system). The contact stated that the vehicle was taken to the dealer for the recall repair. After the vehicle was serviced, the contact was informed that the software was corrupted and the vehicle was inoperable. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,801. |
| Category | Engine |
| Date | Apr 24, 2017 |
| State | CA |
| Description | My waste gate has malfunctioned then replaced but has been back 3x in 30 days with my check engine light going on and sending the truck into limp mode while driving. |
| Category | Vehicle Speed Control |
| Date | Apr 23, 2017 |
| State | VT |
| Description | This is a brand new truck I have purchased about 3 weeks ago. I have noticed some strange behavior of the accelerator pedal, I had an impression that sometimes it was getting a bit stuck or changed the position on its own. Today I have discovered by myself that the accelerator pedal assembly is completely loose, all 3 bolts are not torqued at all, I could turn them with my bare fingers. This explains the strange behavior I observed. Last week I complained to the dealer about the rough downshifting, they did a test drive (!) and found nothing wrong. I have made a video, I hope it will better explain the nature of the problem: https://youtu. Be/b9ijtdtdqya I definitely consider this a safety issue and I suspect ford does not have adequate quality control to ensure that the accelerator assembly is installed correctly. I am going to see the dealer tomorrow morning. |
| Category | Power Train |
| Date | Apr 13, 2017 |
| State | TX |
| Description | I have been driving for 56 years, when I get out of an automatic vehicle I put it in park even with the motor running. On 4/5, I parked my truck (city government vehicle) motor running, to put raingear in my personal vehicle. I placed the truck in park opened the driver's door, grabbed my jacket and walked to my personal vehicle (15 feet away) and placed the jacket inside. I then walked back to my city truck, opened the passenger door got my rain slicker from the floor board, carried the slicker to my personal car and put it inside. I walked back to the truck, shut the truck's passenger door, walked towards the back of the truck to get to the driver's side. The truck had been completely stationary to this point and at this moment drove itself forward into a parked vehicle in front of it. I was not in the vehicle. Damage to both vehicles was minor. The truck's gear shifter was in "d". A police report was made. One would naturally assume it was driver error and the vehicle was never in park. I too doubted myself until I discovered ford's recall of 2017 f250 trucks. I make this complaint to you, the nhtsa. A coworker witnessed the entire incident and reported it to the police. The city truck was stationary for over a minute, and after repeated attempts from the exact location of the incident, I cannot leave the vehicle in drive without the truck moving forward ... |
| Category | Electrical System, Steering |
| Date | Apr 04, 2017 |
| State | IL |
| Description | Tl* the contact owns a 2017 ford f-150. When the vehicle was manufactured, it was equipped with a driver alert system. The contact stated that the driver alert system failed to keep the vehicle within the occupied lane as well as warn the contact if the vehicle began to veer into another lane. The contact took the vehicle to the dealer, but it was not diagnosed or repaired. The failure recurred. The manufacturer confirmed that the vehicle was not included in any recalls related to the failure. The vin was unknown. The approximate failure mileage was 25,000. |
| Category | Engine |
| Date | Mar 14, 2017 |
| State | OH |
| Description | Ecoboost engine, auto stop/start option disabled by pushing dash button. Truck shuts off when stopped at stop light like the auto stop function is still enabled but the engine will not restart when you release the brakes. Have to put the transmission in neutral and manually restart the engine using the key. This has happened to me on 3 occasions within the last week. |
| Category | Engine |
| Date | Mar 07, 2017 |
| State | AZ |
| Description | 1. My raptor was made in 1/2017. 2. It took lots of calls and fed ex shipment over night to the dealer and 5 days from monday to late friday to get the raptor back. For a couple of days ford could not say when the part would be available. 3. It does appear the leak is fixed. No leak found after driving lots since late friday to this am. 4. Parts replaced are as follows per work invoice: a. 7652661 oil dye ( used for testing after placement) b. Hl3z*9t516*a tube asy c. Bl3z*6l625*d oil cooler and filter asy d. *w716088*s900 bolt e. *w715565*s450 bolt ford raptor 2017 oil leak continuation 1. I apologize as I was too optimistic to think my problem listed above was fixed. 2. I drove the raptor after picking it up late friday afternoon home and around town and freeways over weekend for about 200 miles total. ( no off road riding, no 4 wheel driving, max speed about 75 mph, no stomping on tubes for extending periods). I checked for oil leak sunday am, and today- monday am-no leak. I turned on engine and left for a short errand after checking today-monday. 3. When I came back I noticed a tire tread imprint and wet areas on driveway. I parked next to the driveway on pavers when I came back. I opened the garage to find a huge puddle of oil. 4. The brand new 2 week old raptor is back at the dealers. I will update as I find out info. I think I have a beautiful red raptor lemon! |
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Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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I have a 2017 F 150 that’s needs a new steering rack. Ford tells me the part has been on back order for months with no date in the foreseeable future to be able to get the part. The vehicle isn’t driveable and now I have no vehicle it sounds like for months or even longer.
Have 17 3.5 ecoboost and experienced the same knocking noise during start up, dealer replaced the cam phasers and noise went away but 2 days later my brakes went out, dealer replaced brake booster and before I even left the lot, brakes failed again, dealer says the new booster is bad and they don’t have another one. Now my truck sits at the dealer until monday over fathers day weekend and our trailer all packed. Coolers all packed sit at home and plans to hit the mountains are canceled. I have never had so many issues with a newer truck, will definitely be my last f150
bought a 2017 Ford f150 from Waxahachie Ford with only 18,000 miles on it. Drove it home from there witch is only 45 miles and it started making a clicking noise from passenger side of motor, started it up the next day and still making the same noise so I took it to Hillsboro Ford and had them run some test on it. they could not find what was making that noise, talk to one of the tech in the garage and he told me he thinks its the cam phasers and timing chains, the manager told me if it was him he would take it back to the dealer I bought it from. so 2 days later I was driving up to the dealer and the truck started acting like it had no power, so I pulled over and look under the hood and found a hose that was cracked. started the truck and it idel really rough so I alked to auto parts and just bought a hose so I could just get it to the dealer, told them what was going and what I did with the hose to get it there. after 2 weeks in the shop service tech told my wife it was the hose making that loud noise and it would be fixed and they found a oil leak to fix, I called back and talked to them and told them that the noise is not coming from the hose and he last ford dealership told me it was the cam phasers and chain and this is what they told me, its common thing for the 3.5 to make this noise at start up, well is it common for the noise to be so loud that ever where I go people ask me do you have lifters knocking at stores, now the noise is really loud and I don’t know what to do, any info would be appreciative. Thanks
I own a 2017 Ford F150 4×4 3.5l Ecoboost. Within the first year the engine started making a knocking / rattling noise when I started it. The dealership told me several times it was normal. This is NOT normal!
Thank you,
Amanda
Having same engine noise as Mike,sounds like a diesel engine when I first start it. It’s a nice looking truck but embarrassing when it makes that noise. Dealership said it was a cable from a winch I had installed that was rubbing on a fin that opens and closes. Then a module is going out, no GPS, navigation doesn’t work radio stations take forever to change, back up cameras stays on for long periods of time. Thinking I should have bought a different brand but have bought ford for years. $800 dollars to replace module. Keep waiting for something else to go wrong. Won’t take out to the mountains worried about reliability. Feeling like I wasted money that can’t be diagnosed and fixed.
I have a 2017 crew cab 3.5 eco boost when starting it sounds like a Diesel engine starting had it into for over the past 5 weeks, 1st they said it was a throttle body. The next morning still rattles on start up. They had it for a week changed the timing guides and variable timing sensors. Still rattles however the ford factory trained mechanics now have me with oil and coolant leaks; back to ford they say that is normal engine start up noise. Well it didn’t sound like that the last two year I said. They also damaged the paint on the grill but refuse to talk about it. Love fords been driving them for 30 years, had 3 new f150’s in the last 7 years but sadly I have to change brands. I missed a summer of boating as my truck sat in Halifax at the dealer. I tried to email ford customer service and called them. The only time a customer is important to ford is the day you buy their product!
In February this year the engine had to be replaced in our 2017 F150 Crew cab. We took it in for service because it would not start one morning, My husband tried later in the day and the car started. Took it to the dealership and the service manager said he heard a knock in the engine. The Engine block was cracked. Waited for 3 weeks they were still waiting for the part. We decided that we would get a 2018 F150 because we had be waiting to go to our winter home in Fl, A week after we got to Florida the call came that they had the part.
The 2018 F150 starting eating oil. They changed the PVC valve. It still ate oil. They replaced the long engine block. Well on the way home the engine started to click and knock. We had to call roadside assistance and had the car towed to the nearest Dealership. It was Easter Sunday and the only place to get a rental was at the airport. We had to get home for Doctors appointments the next day. Ford has no one that does anything for roadside assistance besides towing, They said a screw was loose on the fuel injector. We had to get another rental to return to pick up the truck. The truck to this day has only 6K miles on it.
Similar problem to Chris Carson. New 2018, 3k miles, owned for about a month. Heard a loud knock while coming to stop. Started to go into the intersection, stepped on gas, drop about 50 feet just fine, then auto stop feature engaged (while stepping on gas peddle) and the truck died in the middle of the intersection. I had to turn the truck off, put into park, restart, and pull into the ditch to get to safety. Car is currently at the dealer but they claim they may not find the problem because there is no check engine light.
bought f150 ecoboost king ranch yesterday. Today I parked it and turned engine off . would not restart, checked power to battery all aok. one click heard under hood. called ford roadside assistance and hauled to dealership. very disappointed to be sitting all week with no truck
I bought a new f-150 4×4 a week or two after driving I noticed a stuttering when easing on the gas peddle. I then took it back -1 dealership says can’t find anything wrong BUT we rebooted your computer all good (wrong ) 2nd trip took truck for a ride he felt it made an appointment dropped it off again they said moisture in turbo taken care of good to go (wrong ) 3rd take it back in take a different truck out for a ride he says yes I can feel a vibration. We drive back to dealership I test drive another truck identical it’s smooth as silk so I make another appointment 4th time I take it in they say oh the loovers are not working right so they keep it 2 weeks during Christmas order parts fix it tells me your good to go (wrong ) I take it get on the interstate not 2 miles from dealer and does the same thing do I call them right away and mak another appointment 5th take it back they install a flight recorder they tell me it’s all good with in specs I take off it does the same thing again as soon as I get on the interstate. It also cuts on and off periodically goes from driving to coasting back to driving all within a few seconds . Bottom line this truck is a piece of junk
I have a 2018 Ford F-150 colt super crew cab 8k miles. It does have knocking at first start. It died out in middle of interstate and I had to pull over put it in park and restart it. Then 1 day as I was pulling out my driveway it’s like the truck accelerated a few seconds at max and a Big Bang slammed me into steering wheel extremely hard, sputtered a few seconds then drove fine. Ford needs to buy back all these problem vehicles.