Trident Asset Management is a third-party collection agency based in Atlanta, GA. Trident has received a large number of consumer complaints alleging that their collection tactics violate the Fair Debt Collections Practices Act (FDCPA). If Trident has contacted you about past due financial obligations, make sure you understand your rights before responding.
The harassing company pays our fees.
They’re legit. According to the Better Business Bureau (BBB), Trident Asset Management is a legitimate collection agency, founded in Atlanta, GA in December 2007 as a Limited Liability Company. The BBB established a profile page for Trident in February 2009.
Trident’s website states that it is a “leader in the collection and servicing of non-performing consumer receivables.” Trident claims its success results from a combination of a “unique approach” to customer service with a highly experienced management team who has extensive experience in the collections and debt servicing business.
Trident’s client-facing website employs a fairly simple layout. Their Services tab does not specify which industries their collection efforts are focused on. Instead, they provide information about the general skill areas of their collectors, including verbal communication, negotiation skills, eagerness, willingness, and persistence. In addition, they employ a network of attorneys, a digital analytics program to determine the likelihood of debtor default, and expertise that allows them to gain accounts receivable contracts from a variety of industries.
A Community tab advertises their charitable giving practices. The Consumer Protection tab contains a link to the Fair Debt Collections Practices Act (FDCPA); the Fair Credit Reporting Act (FCRA); the three major credit reporting agencies; financial terms from Bankrate.com; and the Federal Trade Commission’s (FTC) identity theft link. The Industry Links tab duplicates this information and adds links to the Consumer Financial Protection Bureau (CFPB) and Consumer Credit Counseling Services (CCCS). Finally, the Make a Payment tab links to their secure payment portal.
The site does not contain any specific information about the rights and responsibilities of either consumers or collection agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
As of September 2017, the BBB has given Trident a rating of B. They have closed 612 complaints against Trident in the past three years, with 116 of them closed in the past twelve months. The majority of complaints alleged problems with billing and collection, although there are also many complaints about customer service. Since March 2015, the CFPB has closed 121 complaints against Trident. Justia lists at least 7 cases of civil litigation naming Trident as a defendant.
Trident Asset Management
PO Box 888424
Atlanta, GA 30356-0424
Telephone: (866) 695-8893
Website: http://www.tridentasset.com/
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely Trident Asset Management would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. You can sue a debt collector. Here are some Sample Cases filed in Federal Court
In May 2015, in the United States District Court for the Northern District of Illinois, Eastern Division, a judge issued a Memorandum and Order in a finding for a plaintiff who had filed a complaint against Trident for alleged violation of the FDCPA. The May 2015 Memorandum and Order was held to determine the court’s decision on the award, rather than to try the facts of the case, but those details were outlined, as well. In previous litigation, the plaintiff had prevailed in three of his four charges that Trident’s debt collection activity during a 2012 attempt to collect a debt was illegal, and ultimately the court entered a judgement in favor of the plaintiff for $1,000 plus reasonable attorney fees. Prior to this final resolution, however, the defendants filed an answer to the plaintiff’s complaint that contained a number of deficiencies, so the plaintiff filed a motion to strike. The defendants continued to attempt to deny liability, so the plaintiff amended his answer twice. Trident opposed one of the motions and asserted a “bona fide error” defense, so the plaintiff filed additional briefs and sought depositions. During the course of discovery, the defendants admitted a key point of liability and moved for summary judgement, and then moved to withdraw the admission. The plaintiff opposed, submitting additional briefs in support. All of the extensive and complicated litigation about a point of liability that had already been established took about two years. Although Trident could have paid the maximum statutory fine of $1,000 plus reasonable attorney fees after initially losing on summary judgment two years previously, they chose to fight the judgement, spending about $150,000 in court costs and attorney fees. As a result, the amount of the plaintiff’s attorney fees and court costs was also much higher, and combined with the original maximum statutory award of $1,000, the court ultimately found for the plaintiff for a total of over $100,000.
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“We realize that ours is just one small case among many – and many more serious – but are heartened by the fact that you accepted it and represented us with a professionalism that belied the small dollar amount.”
“If you are unsure about this company…DONT BE!!! They are for real when they say they are here to help you. It only takes a few short minutes of your time to talk to a rep. I was a skeptic, but you did everything you said you would! I can’t say thank you enough!”
”Lemberg Law has saved me from the endless calls, and harassing voicemails. They really do go to bat for you. I didn’t know that debt collection agencies can end up paying your legal bill. What a surprise, to receive free legal help. I’m very grateful for all the hard work they did to finally give me my life back.”
Chances are good that we can help. Call us today and we’ll explain.
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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I had set up payment arrangements with a credit card company I was delinquent on in May 5 then on May 28 my credit report dropped by 34 pts showing Trident. When I called them I told them I had set up scheduled payments with the credit card company but they said they had my acct for a year but I have not had the credit card for a yr. I asked Trident why they never called me or sent any notification to me and they said they don’t!
They are claiming I owed a debt to a credit card company for over 60% MORE than I even owed. They’ve never sent me anything in the mail, and I’ve disputed 3 times without success because supposedly they were able to verify that amount.. I’ve never had any other credit card but this one, so how are my fees 400 plus on a card with a 250 limit, and why won’t they send me proof??
I have this company on my credit report and don’t have any idea who the creditor is. I called to find out they refuse to give any information on where the debt came from.
Trident Asset has stated that I owe two different balances on my credit report the balances have been paid in full I do not owe this
They are a big scam!!! Tried to get me to pay hundreds of dollars to them for an debt that didn’t exist!! Then the people on the phone was so rude and ridiculous!!! DONT trust this place!!
Letter saying I owe debt to Macy’s dated 2/2014. Offering 70% off if I pay. I’m in good standing and currently so with Macy’s! Amount alleging $41.00. Totally false claim.
Trident management has sent me over 32 letters
Saying I owe over draft fees and monies adding up to over 3000 dollars to Borgata online in 2014.
I am in good standing with borgata resort and was a titanium holder. Borgata has verified I am in good standing and there never was such a claim. They do not handle outside collections I have ms this has been very stressing dealing with these people