The Bureaus Collections Complaints?

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Updated on Author: Sergei Lemberg

Updated on Author: Sergei Lemberg

The BureausThe Bureaus

The Bureaus is a debt collection firm which appears to have received a large amount of complaints alleging violations of the Fair Debt Collection Practices Act. Find out who they are, why they might be calling, and how you can stop them.



What is The Bureaus?

The Bureaus is a debt collection business based in Northbrook, Illinois. It appears as though there are a variety of different complaints against The Bureaus alleging violations of the Fair Debt Collection Practices Act (FDCPA) such as failing to validate debt and refusing to distribute debt information to consumers. If you have been contacted by this debt collector, make sure you understand your rights before taking action.

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Is The Bureaus a scam?

They’re legit. The Bureaus has been in the collections business for 47 years and has additionally been accredited by the BBB. The company’s BBB profile was opened on December 1st, 2003 and the collections business was accredited on May 1st, 2015. This collections company has also received an astounding “A+” review from the BBB. Due to the company’s years in service, its stellar rating, and its accreditation from the BBB, it is clear that this company is not scamming consumers. However, while it is important that you do not ignore the need to resolve your alleged debt with The Bureaus, as this could potentially harm your credit and ability to take out future loans, be wary of any suspicious activity where the company could potentially be violating the FDCPA. With that being said, remember that the debt which you may have been contacted about is real, and needs to be dealt with.

This collections company also cites on their website that, “We care about consumers and want to help them return to financial health. We invite consumers to contact us and speak with a representative about options for resolving accounts”. Many complainants feel as though this collections company may not have met this promise as they claim they have. Lastly, According to dnb.com the company has an employee base of 125 and sales of $10.86 million. The leadership of the collections company is headed by President Aristotle Sangalang.

Who does The Bureaus collect for?

The Bureaus does not include any information on their collections website about who they specifically collect for or what area of collections they specialize in. Because of this lack of information it is very important that as a consumer you confirm with the collections company about what debt is specifically owed and to whom. Inquiring as soon as possible is the smartest move to make, and if you feel as though this company has breached their FDCPA rights be sure to contact an attorney to help you file a lawsuit.

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.

How many complaints are there against The Bureaus?

There are many reviews and complaints currently posted about The Bureaus across the internet. On the BBB, The Bureaus has received 61 complaints closed in the last 3 years and 44 complaints closed in the last 12 months, as well as five customer reviews amounting to 1 star. Additionally, on Google Reviews the collections company has accumulated 24 reviews amounting to a 1.3 star review overall. These reviews mainly noted that The Bureaus was allegedly asking consumers to pay debt that was already paid off, failing to respond to consumers, and refusing correct credit reports. The collections company could have also been a part of more lawsuits, sanctions, and penalties. Take a look at the  Public Access to Court Electronic Records (“PACER”) which reports all federal complaints within the U.S. federal system’s docket to find out.

Contact Information

  • Mailing Address: 650 Dundee Rd STE 370 Northbrook, IL 60062-2757
  • Website: http://www.thebureaus.com
  • Phone Number: (877) 887-4824

Can The Bureaus Sue Me or Garnish My Wages?

The Bureaus cannot make empty threats to sue you or garnish your wages because it is illegal. In addition to this limitation, collections companies will likely choose not to sue if they cannot verify your debt or you may not owe said debt. However, remember that these companies can still summon debtors to court and garnish wages after a default judgement. If you find that The Bureaus may have violated the FDCPA, the wisest course of action would be to hire legal aid. Contact an attorney preemptively to ensure the safety of your assets and rights. Lemberg Law has helped thousands of consumers fight back against these cases of fraudulent collection practices. Call us today to find out how we can help you resolve this issue.

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Unlawful Debt Harassment? Learn the Law & Sue the Collector.

Can you help me file a No Fee Lawsuit against The Bureaus?

Absolutely. You can sue a debt collector. Here is a sample complaint:

The complainant explains that The Bureaus has not been responding to consumers, and the company has additionally failed to validate the complainant’s debt. Because of this lack of communication, the complainant has attempted to call the collections company many times and received a response, only once. The complainant has disputed the alleged debt and is waiting for the collections company to validate said debt, because this lack of validation is a violation of FDCPA. The complainant explains that this collections company is making it impossible for them to resolve this alleged debt, and wants this matter resolved immediately.

The Bureaus Calling You?

The Fair Debt Collection Practices Act protects citizens like you against the abuses and misconduct of collection agencies. If you find that you have become a victim of illegal collections practices, read up on your FDCPA rights listed on the Federal Trade Commission’s website under, “Debt Collection FAQs”. Do not forget that you also have additional rights other than those listed under the FDCPA. These supplementary rights include those enumerated in the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).

Can I sue The Bureaus for harassment?

Yes you are able to sue The Bureaus and if you feel as though your FDCPA rights have been breached, suing is the best course of resolution. In order to recover your damages and protect yourself as an individual, you should sue and utilize the Federal laws that protect citizens like you from these fraudulent practices. Award yourself the power to defend your rights and protect your assets. Individuals like you can recover damages of up to $1,000, plus attorney fees and court costs.

Want to Stop The Bureaus Debt Collection Harassment Now?

You may have a case, if…

  • You are receiving multiple calls per week from third party collection agencies.
  • You are receiving early morning or late night calls from debt collectors
  • You are receiving calls at work from a debt collection agency
  • Debt collectors are calling your family, friends, neighbors, or coworkers
  • Collectors are threatening you with violence, lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

What Our Clients are Saying

“Lemberg Law is the gold standard for consumer rights. Their staff is highly responsive and very personable and their attorneys are tough!! I highly recommend them and if I need their assistance again I will definitely call Lemberg.”

“I had a couple of consumer protection cases with Attorney Lemberg office. All were successfully resolved without litigation. He is proactive, professional and easy to work with. His office is not afraid to take on the big guys and to take your case to court, if necessary, including to the US Supreme Court.”

“The associates at Lemberg Law took amazing care of me and my situation involving the collection agency. They walked through the steps of process thoroughly and the rest is history. I can’t thank them enough. Thank you!!”

I’m so happy with the service. You made me feel like I count as a person. I want to thank the whole firm for the excellent service and hard work they put in on my case. No one does it better. Keep up the good work, and keep wining for the little guys.”

Can You Help Me Delete The Bureaus from My Credit Report?

Yes, we would love to assist you with your case. Call us today.

Share your story

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

Sergei Lemberg

About the Author:

Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."

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