Eastpoint Recovery Group is a debt collection agency which appears to have received a large amount of complaints alleging violations of the Fair Debt Collection Practices Act. Find out who they are, why they might be calling, and how you can stop them.
Eastpoint Recovery Group is a debt collections agency based in Buffalo, New York. It appears as though there are a variety of different complaints against Eastpoint Recovery Group alleging violations of the Fair Debt Collection Practices Act (FDCPA) including incessantly harassing debtors and failing to provide documentation of debt. If you have been contacted by this debt collector, make sure you understand your rights before taking action.
The harassing company pays our fees.
They’re legit. Eastpoint Recovery Group can be considered a legitimate collections company due to the fact that it has been in business for 10 years . Therefore, it is unwise to ignore the need to resolve your debt and write off this collections company as a scam. The collections business is also accredited by the Better Business Bureau and has received an average “B” rating from the BBB. According to the Eastpoint Recovery Group website, the company strives, “To be the company that offers consumers resolutions that allow them to pay off their debts amicable, helping them to alleviate the stress of outstanding debt and enabling them to once again get their credit moving in a positive direction.” Many complainants feel as though Eastpoint Recovery Group may not have helped them resolve their outstanding debt problems in a professional or courteous way.
In regard to the collection company’s qualifications, Eastpoint Recovery Group has a number of professional affiliations including BBB Accreditation, Collection Advisor, IA Inside ARM, and Credit Card Safe Security Metrics. According to many complaints on the BBB, Eastpoint Recovery Group may have violated the FDCPA many times. Lastly, According to Zoominfo.com, Eastpoint Recovery Group has a total of 20 employees and earns $4 million in sales. Eastpoint Recovery Group is also lead by Ms. Amy Constantine, Vice President/Secretary.
Eastpoint Recovery Group does not cite on their website which specific area of collections that they specialize in, or what specific companies they work for. There is little information available on this collections website, so it is wisest to confirm which debt is specifically owed and to whom when inquiring about your debt. Due to the outsourcing of debt, inquiring as soon as possible is the smartest move to make because one collection account can turn into many reporting on your credit file if the debt is not dealt with.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. Lemberg Law received an A+ rating from the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
Eastpoint Recovery Group has received a number of complaints across the internet, including BBB.org. While BBB.org accredited the business and rated the company with a “B”, Eastpoint Recovery Group has still received an astounding 101 complaints closed in the last 3 years and 55 complaints closed in the last 12 months, as well as thirteen customer reviews amounting to a 1.08 star review overall. A majority of these complaints included complaints about frequent harassment and reporting debt without providing proper documentation.
This collections company has spent time responding to these complaints, however, the reoccurrence of similar complaints and issues has done damage to Eastpoint Recovery Group’s reputation within the collections world. Most responses direct the complainants to contact the company directly, or claim that Eastpoint Recovery Group will contact the complainant themselves. More seriously, this collections company could have also been a part of a variety of lawsuits, sanctions, and penalties according to Public Access to Court Electronic Records (“PACER”), which reports all federal complaints within the U.S. federal system’s docket.
Yes and no. Ultimately, if Eastpoint Recovery Group chooses to sue or garnish wages they will likely do so after a default judgement. However, it is illegal for Eastpoint Recovery Group to make empty threats to sue you or garnish your wages. Like most collections companies, Eastpoint Recovery Group would likely choose not to sue you for a debt you may not owe or they cannot verify, but it is the wisest option to contact an attorney preemptively to ensure the safety of your assets and rights. Lemberg Law awards consumers the power to fight back against these fraudulent collection practices. Need Help? Call us today.
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Yes. You can sue a debt collector. Here is a sample complaint:
A complainant explains that Eastpoint Recovery Group has allegedly been harassing family members and friends, as well as themselves. The complainant claims that this collections agency has called upwards of 3x a day. Additionally, Eastpoint Recovery Group has allegedly called the complainant’s ex husband, father, and brother, disclosing personal information regarding the complainant’s account. The complainant has attempted to reach out to the collections company to complain and stop the harassment through text message as well as email due to tracheotomy surgery preventing them from speaking over the phone. Ultimately, the complainant is aware that Eastpoint Recovery Group may have broken the law by giving out personal information to third parties. The complainant would like to resolve the issue and prevent Eastpoint Recovery Group from harassing them and their family members.
The Fair Debt Collection Practices Act outlines a person’s protections against the abuses and misconduct of collection agencies. If you find that a debt collector may have violated your FDCPA rights, it is important that you contact and attorney to resolve the matter and receive compensation. You can find your FDCPA rights listed on the Federal Trade Commission’s website under, “Debt Collection FAQs”. Remember that in addition to your rights under the FDCPA, you have supplementary rights to protect yourself from fraudulent practices under the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Yes, and if you would like to be able to recover your damages and protect yourself as an individual, you ideally should. Suing is the correct course of action if you have found that your FDCPA rights or TCPA rights have been breached. Federal laws protect citizens like you from these fraudulent practices. You should choose to award yourself the ability to defend your rights and receive compensation by suing if you feel as though these rights have been violated. Individuals like you can recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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