Advanced Capital Solutions is a debt collection agency which appears to have received a large amount of complaints alleging violations of the Fair Debt Collection Practices Act. Find out who they are, why they might be calling, and how you can stop them.
Advanced Capital Solutions is a debt collections agency based in Canton, Ohio. It appears as though there are a variety of different complaints against Advanced Capital Solutions alleging violations of the Fair Debt Collection Practices Act (FDCPA) including charging consumers with invalidated debt and harassing consumers. If you have been contacted by this debt collector, make sure you understand your rights before taking action.
The harassing company pays our fees.
They’re legit. Advanced Capital Solutions has been in the collections business for 8 years. Oddly, Advanced Capital Solutions is currently not rated by the BBB, or accredited by the BBB. Though this appears to be suspicious, according to various collections websites across the internet, Advanced Capital Solutions is still a legitimate business, and your debt should not be ignored. It is important that you do not ignore the need to resolve your alleged debt with Advanced Capital Solutions, as this would be very unwise and harm your credit and ability to take out future loans. In respect to the company’s timeline, Advanced Capital Solutions was started on September 25th, 2012 and was incorporated the same day according to the BBB. Additionally, According to Advanced Capital Solutions’ website, the company allegedly has over 20 years of combined knowledge on the collections process.
In regard to the collection company’s size, according to zoominfo.com the company has a revenue of almost $6 million. The company additionally claims on their website that they comply with all federal and state regulations, including, “The Fair Debt Collection Practices Act (FDCPA), Fair, Credit Reporting Act (FCRA), Rights to Financial Privacy Act, Financial Services Modernization Act, also called the Gramm-Leach-Bliley Act (GLB Act), Electronic Signature in Global and National Commerce Act (ESIGN), Electronic Communications Privacy Act, Privacy Act of 1974, and Federal Trade Commission’s Red Flags Rule”. Lastly, according to the Better Business Bureau, the leadership of the company is headed by CFO Melanie Lupton and Vice President of Operations Ron Craze.
Advanced Capital Solutions writes on their website that the business has experience within the following areas of collections: Trained Professional Account Specialists, Comprehensive Skip Tracing Technology, Lettering Campaigns, Phone Contact Campaigns, Debt Portfolio Management, Litigation Services, State-of-the art Computer Software, Custom Tailored Performance Requirements, Staff of well Trained Professionals, Long term Client Relationships, and Competitive Rates.
The collections company does not provide specific information on which types of businesses they collect for. Because of this lack of clarity on the specialization of the business, make sure to contact the collections company to receive additional information on what debt is owed. It is important that as a consumer you confirm with the collections company about what debt is specifically owed and to whom. Inquiring as soon as possible is the smartest move to make, and if you feel as though this company has breached their FDCPA rights be sure to contact an attorney to help you file a lawsuit. According to the company’s LinkedIn page, Advanced Capital Solutions has a reputation for, “integrity and a strong work ethic”. If you find that this is not the same quality of service that you have been provided, be sure to read up on your FDCPA rights after being contacted by this collections agency.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
Advanced Capital Solutions has received a number of complaints across the internet, including the well established, BBB.org. It is no surprise that without accreditation and a rating from the BBB that Advanced Capital Solutions has received a large amount of complaints. Advanced Capital Solutions has received 52 complaints closed in last 3 years and 3 complaints closed in last 12 months on the BBB website. Advanced Capital Solutions has responded to the majority of these complaints but the angry sentiments of consumers and the similarity in complaints has made many debtors question Advanced Capital Solutions’ professionalism, ethics, and integrity.
On top of these negative reviews and complaints on the BBB, there were additional reviews of Advanced Capital Solutions on Google Reviews. These 31 reviews in total awarded Advanced Capital Solutions a 1.7 star review. More seriously, Advanced Capital Solutions could have also been a part of a variety of lawsuits, sanctions, and penalties. Take a look at the Public Access to Court Electronic Records (“PACER”) which reports all federal complaints within the U.S. federal system’s docket to find out.
Remember that it is illegal for a collections company to make empty threats to sue you or garnish your wages. While Advanced Capital Solutions would most likely choose not to sue if they cannot verify your debt or you may not owe said debt, this may not occur under other circumstances. Ultimately, it is not uncommon for debt collection agencies to summon debtors to court and garnish wages after a default judgement. Because of this possibility, it is important that if you find yourself in a similar situation, you choose to sue and attain legal advice. The wisest option in this case would be to contact an attorney preemptively to ensure the safety of your assets and rights. Lemberg Law has helped thousands of consumers fight back against these cases of fraudulent collection practices. Call us today to find out how we can help you resolve this issue.
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. You can sue a debt collector. Here is a sample complaint:
A complainant received a voice mail from a customer service representative at Advanced Capital Solutions. After receiving this voice mail the complainant’s phone rang once again. The representative acknowledged that the complainant had sent an email requesting payment arrangement options, but the collections company demanded that arrangements could not be made in writing. It was after the complainant explained that they are not allowed to take phone calls during the day and that they could only pay the debt if done in writing, the representative of Advanced Capital Solutions hung up on the complainant. According to the complainant, the collections company uses a “dialing system” that changes the area code so that the company can make themselves appear to be from a different area. It is also not possible to call the company back on the number through which they call debtors and they do not respond to any emails. No questions have been answered about the amount owed, and the complainant feels as though the collections company should award debtors more information and clarity about their alleged debt.
The Fair Debt Collection Practices Act protects citizen like you from the abuses and misconduct of collection agencies, read up on your rights to learn to protect yourself from unethical collections practices. You can find these rights listed on the Federal Trade Commission’s website under, “Debt Collection FAQs”. Do not forget that you also have additional rights other than those listed under the FDCPA. These supplementary rights include those enumerated in the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Yes, you can sue Advanced Capital Solutions if you feel as though your FDCPA rights have been breached. Ideally, if you would like to be able to recover your damages and protect yourself as an individual, you should sue. Utilize the Federal laws that protect citizens like you from these fraudulent practices. Suing gives individuals the power to defend their rights and protect their assets. Individuals like you can recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“I had a serious dispute with several large companies that were dealing with me in very unfair way. Attorney Lemberg was able to help me. He and his staff were amazing, very professional, my calls were returned promptly and they constantly kept me updated.”
“I had received continual phone calls from a debt collector on my cell phone and I installed the Legal call blocker and Lemberg Law contacted me and they took care of it for me without expenses to me. They simply took the money out of the settlement.”
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“Lemberg law has changed my life! They did literally all the work, and kept me informed the entire time. Although it was about 5.5 years in total … once Spencer took over my case it was 13 months! Thank you Spencer and the entire firm… they put a STOP to harassment from phone calls!!!”
Yes, we would love to assist you with your case. Call us today.
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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