AscensionPoint Recovery Services is a debt collection agency which may have received a large amount of complaints alleging violations of the Fair Debt Collection Practices Act. Find out who they are, why they might be calling, and how you can stop them.
AscensionPoint Recovery Services is a debt collections agency based in Coon Rapids, MN. It appears as though there are a variety of different complaints against AscensionPoint Recovery Services alleging violations of the Fair Debt Collection Practices Act (FDCPA) such as contacting third parties regarding debt and harassing consumers. If a debt collector has contacted you, make sure you understand your rights before taking action.
The harassing company pays our fees.
They’re legit. AscensionPoint Recovery Services is a real company. This legitimacy can be confirmed by noting that this collections company has been in business for 13 years. Additionally, AscensionPoint Recovery Services is accredited by the Better Business Bureau and has received an “A+” rating. The company states that they follow ethical standards in regard to their collections practice through their “Survivor Centricity™” ideal.
Ultimately, AscensionPoint Recovery Services explains that, “Survivor Centricity™ is a unique approach and service offered by APRS to financial institutions and debt buyers to recover estate and probate debt on their behalf. It focuses on sensitivity and empathy to grieving family members, enhancing family members estate and probate collections experience, mitigating issues to ensure a smooth resolution of probate estate debts owed to creditors, providing superior customer service and generating enhanced recoveries. ” Many complainants claim that AscensionPoint Recovery Services has not met this standard, and may have violated collector’s law.
Additionally, Michelle Preive is the Administrative Assistant of this collections company, according to the BBB. Lastly, according to dnb.com, AscensionPoint Recovery Services has “77 total employees across all of its locations and generates $6.48 million in sales (USD).” There are additionally two companies within this collection company’s family.
AscensionPoint Recovery Services specializes in estate and probate recovery services. Therefore, the alleged debt that they may be contacting you about, likely relates to these areas of service. If you have been contacted by this collections company it would be wisest to attempt to verify said debt by contacting the collections company to attain details on your alleged debt. Acquiring this information is important because due to the outsourcing of debt, one collection account can turn into many reporting on your credit file if the debt is not dealt with.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. Lemberg Law received an A+ rating from the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
AscensionPoint Recovery Services has a large number of complaints posted across the internet. First, on the BBB, this collections company has received 44 complaints closed in the last 3 years and 18 complaints closed in the last 12 months as well as 53 customer reviews awarding the company only 1.15 stars out of 5. Additionally, AscensionPoint Recovery Services has been rated 63 times by consumers on Google Reviews, awarding the company a less than glowing 1.2 star review. These reviews largely allege that this collections company has contacted third parties regarding immediate family member’s debt, and continuously harassed them during their grieving period.
Ultimately, this collections company could have also been a part of a variety of lawsuits, sanctions, and penalties according to Public Access to Court Electronic Records (“PACER”), which reports all federal complaints within the U.S. federal system’s docket. Take a look at the link above to find out whether AscensionPoint Recovery Services falls within this category.
AscensionPoint Recovery Services is unable to to make empty threats to sue you or garnish your wages, as this is illegal. However, this collections company can still choose to sue you or garnish your wages with valid reasoning. Ultimately, if the company has evidence to do so, they may choose to take action and garnish your wages after a default judgement. Therefore, it is wisest to contact an attorney preemptively the ensure that you are aware of your FDCPA rights and able to protect your assets. Lemberg Law awards consumers the power to fight back against these fraudulent collection practices. Need Help? Call us today.
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A complainant explains that their husband passed away in August. It was later in October, that the complainant received a letter from AscensionPoint Recovery Services claiming that their husband owed about $4000, “but it did not state who he owed the money to.” The complainant then chose to call the collections company, but AscensionPoint Recovery Services claimed that they would not tell the complainant who was owed the money. Though no information was revealed, the complainant claims that they, “knew no money was owed to anyone since my husband was diligent in paying the bills on time if not early.”
The complainant then chose to send a cease & desist letter. In response, the collections company sent another letter with a different amount owed (about $3000) directing the complainant to their “files” website area. Afterwards, the complainant reviewed their documentation on the debt. She found that “there were several monthly statements from a credit card ALL of which indicated each statement had been paid on time!!” If all accounts had been paid off, what reason is there to collect on $3,000 worth of debt?
If you find that this debt collector is calling or harassing you, familiarize yourself with The Fair Debt Collection Practices Act, which outlines a person’s protections against the abuses and misconduct of collection agencies. You can find your FDCPA rights listed on the Federal Trade Commission’s website under, “Debt Collection FAQs”. It is important that if you find that a collections company violated your rights that you contact an attorney to receive aid and legal protection of your assets and rights. Additionally, The Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA) provide consumers with supplementary protection outside of the FDCPA.
Yes you are able to sue. The wisest course of action would be to sue if you believe your FDCPA, TCPA or CFPA rights have been violated. Suing is the correct process to take when your legal rights have been breached. Because federal laws protect citizens like you from these fraudulent practices, you should choose to award yourself the ability to defend your rights and receive compensation by suing if you feel as though these rights have been violated. Individuals like you can recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“Lemberg Law resolved my case and I no longer receive harassing calls, the debt was resolved and I received payment for damages from the harassment. I would definitely suggest using them to help you fight any case you might have. They are friendly, professional and know what they are doing thank you so much…”
“I’ve known attorney Lemberg for a long time but just recently needed his professional advice. Was very impressed with the depth of his (and other attorneys in his office) knowledge of the subject and aggressiveness (in good sense) in pursuing my interests. Highly recommend!”
“As I’d read in other reviews. Not afraid to take on the big guys who think they’re above the law. You will not be sorry if you have a case and Lemberg law representing you. Thank you.”
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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