Lemberg Law is investigating consumer complaints for the 2022 Mitsubishi Outlander. Clients have been telling our law firm that the Outlander’s hood shakes, rattles, vibrates or flutters while driving.
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**ATTENTION, if you are a current owner of a 2022 Mitsubishi Outlander and are experiencing issues with your hood shaking, bouncing, fluttering or vibrating, please give us a call. Our services are absolutely free to you. Call 844-928-4443 now for a case evaluation or fill out our contact form.
Mitsubishi released a technical service bulletin regarding this issue in March of 2021 and a revised service bulletin in June of 2021. The bulletins states, “A hood flutter may occur on certain 2022 Outlanders. This is caused by improper Hood Latch and Bumper Height Alignment. The Hood Latch and Bumper Height must be adjusted to resolve this condition.” In addition, the two service bulletins, TSB-21-42A-001 and TSB-21-42A-001REV2 include a repair procedure.
The National Highway Traffic Safety Administration has already logged 18 consumer complaints regarding this problem on the Mitsubishi Outlander in the last several months.
Most of the complaints mention this issue happens at higher speeds:
The hood shakes during operation of the vehicle. It seems to be latched but it seems like it is going to open at anytime driving at higher speeds.
Has significant hood movement at speeds over 50 mph.
Hood has a flutter when reaching certain speeds and hitting bumps.
Other owners explain they have received unsuccessful repairs from the dealership:
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving 50 MPH, she saw that the hood was slightly opening and closing. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the hood latch to be adjusted. The vehicle was repaired but continued to experience failure. The contact took the vehicle back for the second time to the local dealer, where it was diagnosed with needing the hood to be filled with epoxy. The vehicle was repaired but continued to experience failure. The contact took the vehicle back for a third time to the local dealer, where it was diagnosed with needing the windshield guard to be added to the hood. The vehicle was repaired but continued to experience failure. The contact took the vehicle back for the fourth time to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 430.
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving approximately 45 MPH, the hood started to vibrate abnormally. The contact was concerned that the hood would open inadvertently. The vehicle was taken to a local dealer and was diagnosed with needing weather-stripping to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 8.
A few of the owners fear this issue could potentially cause the hood latch to fail causing a dangerous situation:
When this vehicle reaches speed over 45 miles per hour. The front hood flutters and shakes as if it’s going to fly open blocking the driver from seeing the road. Also over time the vibration will crack the latch. Making it a deadly dangerous situation.
My 2022 Mitsubishi Outlander hood vibrates during drives. The vibration starts when the car is moving around 35 – 40 mph or more. I confirmed that it was properly closed, but it concerns me because this repetitive movement may loosen the hood locking system during any future drive. This problem may cause a potentially fatal accident.
The front hood is structurally weak, causing flexing, bouncing, and fluttering. When driving over 55 mph, you feel as though the hood is going to open up while driving. It is a very unsettling and unsafe feeling when driving on the highway. You feel as though the hood is going to open up and smash against the windshield. When driving on surface streets where there are bumps in the road, the hood moves a lot. The technical bulletin by Mitsubishi Motors: TSB-21-42A-001 references a hood latch and bumper height adjustment to alleviate the hood fluttering. In reality, the complete hood assembly is unstable. The hood needs to have internal bracing, as well as under hood cross member strength and adhesion, and/or thicker gauge metal for the hood’s strength. I was driving on the freeway from the dealership and noticed this. I went back to the dealership to inquire about returning the vehicle. I was informed of my rights, that they had expired after the contract and financing went through and I drove it off the sales lot. Since I am unable to return this vehicle due to this safety issue, I want to make a formal request for a solution. A flimsy hood does not seem reasonable for insurance obligation purposes. What could possibly happen after a while is metal stress fatigue cracking due to movement. A serious injury could occur if the hood was to break loose. The weather strip seal cushion gasket does not alleviate the flutter. I included photos to show where the flex occurs.
Lemberg Law is dedicated to holding car manufacturers accountable for automotive defects including Mitsubishi. We do that by representing individual consumers in lemon law cases and by representing groups of consumers in class action lawsuits. We would welcome the opportunity to represent you.
If your Mitsubishi Outlander’s hood shaking or vibrating while driving and you are interested in becoming a class action plaintiff, complete our case evaluation form or call us at 844-928-4443.