Airbags and electrical issues among the top complaints received by the NHTSA from vehicle owners
Busy families are always looking for a comfortable, amenity-packed SUV, which is why many of them choose the 2020 Mitsubishi Outlander. The automaker claims it is the “featured-filled family SUV,” but all customers are finding are defects. This model seems to struggle with the air bags and electrical system, just to name a couple.
Click on other model years to view more problems: 2019 2022 2023
Air bags are an essential safety feature that must work to keep occupants safe. This basic feature doesn’t seem to work correctly in the Outlander models.
Here is one NHTSA complaint worth reading. “2020 Mitsubishi Outlander was struck in the rear end and slammed against a solid foundation in the front that caused the dashboard to break and all the seats to break from the floor of the car. The airbags did not deploy and severe injuries resulted. The vehicle was stationary on the highway in route to turn when struck.”
Along with the air bags, there is a safety-related recall that puts people at risk. NHTSA Campaign Number 20V280000 illustrates how the second-row seat belts might not have been assembled correctly. It is possible that the seat belt may not restrain occupants during a crash due to the manner in which it was assembled. Considering that the second-row passengers tend to be children, this is even more dangerous. As a “featured-filled family SUV,” it pays to be able to hold onto the passengers in the first place. By not being able to secure passengers or protect anyone with air bags, this Outlander needs to take a hike.
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| Complaint Category | Number of Complaints |
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Unknown Or Other
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Engine
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Electrical System
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Air Bags
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Power Train
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Forward Collision Avoidance: Warnings
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Seat Belts
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Fuel/propulsion System
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Seats
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Service Brakes
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Even the top auto publications know that there are major defects with the Outlander SUV. The editors mentioned the electrical system fairly often among the top negatives.
Here it is talked about within a Car and Driver review. “The Outlander is a lukewarm option in a boiling-hot compact-SUV market, with bland styling, a cheap-feeling interior, and an outdated infotainment system.
The automaker has chosen not to address electrical concerns among the manufacturer communications. The released bulletins have talked about nonsense. Considering the term “Outlander” means “a foreigner or a stranger,” it might be time for the Mitsubishi SUV to make its way home – to the junkyard.
Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Mitsubishi pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.
Brian Jones spent more than 30 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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Fraud: I bought an extended warranty based on the pamphlets and information given to me at the time of purchase. The materials explain that service is provided, without cost to the consumer. I was lead to
believe that I was buying a protection plan. Things started going wrong from the first two months of ownership. The moldings on the roof of the vehicle would blow off of the roof during a car wash which was in February and March. I had to get into a serious argument with the manager in order to get one side of the vehicle. Knues Mitsubishi Madison Wisconsin was an awful experience. The Mitsubishi Corp. was sent a copy of all complaints and they have not acknowledged my complaint.
I have a 2020 Mitsubishi outlander sport bought in late august of 2022 with only 55,000 miles on it. It’s had problems with it first week brought it home till now and every time I take it to the Mitsubishi dealership that can’t find the problem or replicate it and now it’s not under warranty it does have an extended warranty on it but I’ve had it while go 70 down the road and it would shake really bad and the service engine light will come on abs light come on as well only done it twice and has not happened again now. It’s hard to handle on any road to where it’s like you have no control of the steering wheel it has you all over the road worse when windy but does it all the time. Hit a small pot hole and the steering feels so loose and all over the road have to jerk back to your lane to keep from hitting oncoming traffic I’ve taken it to a different shop and they said there is something really wrong with it but can’t figure out what. They said they can guess what it is than at that point be guessing and throwing money in it not knowing the problem so again not fixed and I’m scared of driving it with my kids and crashing with them in it and can’t trade it in owe to much on it and don’t know what to do I drive an hour one way for work everyday and risking my life for something no one can figure Out what’s wrong with it. It’s very disappointing.
My radio in my 2020 Mitsubishi Sport bounces up and down in volume and sometimes won’t even change stations or you can’t answer the bluetooth phone or you can’t change it to another function such as telephone or stations such as AM/FM. I have taken it back multiple times when it was still under warranty and gotten the upgrades and was now advised by the dealership that Mitsubishi got the radio from a third party who is refusing to replace the radio.