2018 Toyota C-HR Problems and Top Complaints – Is Your Car A Lemon?

Brakes, electrical system and powertrain issues among the top complaints received by the NHTSA from vehicle owners

Updated on Author: Brian Jones

Updated on Author: Brian Jones

The 2018 Toyota C-HR is a popular crossover in the company’s lineup. It boasts of a smaller size with a roomy interior. The automaker claims the newer models help drivers “stand out for all the right reasons.” It’s easy to agree with the standing out part, but not for the right reasons. Instead, owners stand out because they constantly battle electrical problems, faulty brakes and a defective powertrain.

Click on other model year to view more problems:  2020   2021

Don’t be stuck with a lemon. You have legal rights to cash, return or buyback.

The law makes Toyota pay legal fees.

We've fixed thousands of lemon problems. Message or call 877-795-3666 today.

NHTSA Complaints for the 2018 Toyota C-HR

Complaint CategoryNumber of Complaints
Power Train
46
Electrical System
18
Service Brakes
15
Engine
12
Unknown Or Other
12
Air Bags
4
Forward Collision Avoidance: Warnings
4
Forward Collision Avoidance: Adaptive Cruise Control
3
Forward Collision Avoidance: Automatic Emergency Braking
3
Steering
3

Problems with the Electrical System

Today’s vehicles create a lot of luxury and convenience for owners. Most cabins are filled with high-tech amenities that make life easier – when everything works the way it should. Sadly, in the C-HR, there seem to be a lot of problems with the electrical system.

Just look at this review left on the Edmunds website. “We have around 3500 miles on it so far, the dash lights are come on and off a lot, the car would keep giving me random warnings, there is some electronics problem going on with the car I think. we have went to the dealer two time an each time they would tell us they have fixed it… the key don’t work always and we have to use the key fob. The engine have kinda loud noise. This is the worst Toyota you can buy.”

With three pages of service bulletins related to the electrical system, it’s clear that Toyota has its hands full. None of them seem that minor either. There are bulletins related to electrical malfunctions with the parking brake and others talking about a parasitic drain on the battery. Either way, it’s clear that the nerves and brain of this vehicle aren’t working the way they should. In the H0L_Region Email, Toyota clarifies that this vehicle might momentarily activate the electronic parking brake when the owner attempts to move the shift lever. They consider this to be a “normal” occurrence but install a cover to reduce it from happening. If it is so normal, why is there a documented repair issued? Typically, normal functions aren’t “fixed,” unless of course, it isn’t actually supposed to happen. Anyone else smell a cover-up?

Here are some actual complaints logged with the NHTSA about the 2018 Toyota C-HR Electrical Problems:

TL* THE CONTACT OWNS A 2018 TOYOTA C-HR. WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, THE CRUISE CONTROL DEACTIVATED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. IN ADDITION, THE CONTACT STATED THAT THE MASTER WARNING INDICATOR ILLUMINATED AND ALL THE OTHER WARNING INDICATORS BEGAN TO FLICKER. THE VEHICLE WAS TOWED TO FINDLAY TOYOTA  BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS CONTACTED TWICE AND PROVIDED CASE NUMBERS: 1904052602 AND 1810091666. THE APPROXIMATE FAILURE MILEAGE WAS 9,307

TOYOTA CH R. TWO DAYS AGO THE CAR WOULD NOT START. I CALLED ROAD SIDE ASSISTANCE. I WAS GIVEN A JUMP. 8 HOURS LATER I NEEDED ANOTHER JUMP. THE CAR TURNED ON AND BUT SHORTLY AFTERWARDS THE PARKING BREAK AND LIGHTS BEGAN FLASHING ON THE CONTROL PANEL. THE CAR COULD NOT BE PUSHED. IT WAS NOT ACCELERATE NOR REVERSE. CAR WAS TOWED TO THE DEALER. THE DEALER STATES THE BATTERY WAS NOT JUMPED CORRECTLY AND THE CONTROL PANEL MAY NEED TO BE REPLACED. I ASKED FOR THE WARRANTY TO COVER THE DIAGNOSIS, BECAUSE THIS CAR SHOULD HAVE CONTROL PANEL PROTECTION TO AVOID MAJOR ISSUES. THIS CAR IS POORLY DESIGNED. IT SHOULD BE STATED ON THE BATTERY NOT JUMP THE CAR AND INFORM ME ALL THE DAMAGE THIS COULD CREATE. HOWEVER THE CAR WAS NOT JUMPED INCORRECTLY. THE DEALER SHOWED ME ACID AROUND THE BATTERY BUT NEVER SHOWED ME THE CONTROL PANEL DAMAGE. WHY IS THERE A BATTERY AND A CONTROL PANEL ISSUE ON A CAR THAT IS NEW. WHY DOES THE DIAGNOSTIC COST $280. HEADQUARTERS WAS CONTACTED. BUT NO RESOLUTION

ELECTRICAL DEFAULT. WHEN RAINING VEHICLE STATES ERROR AND TO CLEAR FRONT SENSORS. FUEL LIGHT DOES NOT COME ON AND DROVE IT DOWN TO 8 MILES TO THE TANK. DOUBLE-BOG WHEN BEGINNING ACCELERATION FROM STOP. SHAKING AT HIGHWAY SPEEDS HAD IT FOR 8 MONTHS NOW AND IT’S BEEN IN THE SHOP FOR 4 DAYS AND NO ONE HAS A CLUE AS TO WHAT IS GOING ON… VANDERGRIFF TOYOTA OF ARLINGTON DOES NOT PERFORM COURTESY CALLS AND HAVE LEFT ME IN THE DARK UNTIL I HAD TO MARCH UP THERE AND DEMAND ANSWERS. THIS IS MY FIRST TOYOTA AND WILL LIKELY BE MY LAST

Problems with the Brakes

The service brakes are one of the most essential parts of any vehicle. The brakes must work correctly in order to stop the crossover. If they are faulty, everyone is in danger. Again, Toyota seems to have trouble getting this system right.

Just look at this NHTSA review. “When hold function is active in vehicle is progressively slowing down when you are nearing a full halt the car makes a weird screeching and clanking sound and brings car to a sudden abrupt stop. If you get to a full stop by decelerating pretty quickly this will not happen, but if you decelerate slowly it will happen every time.”

Service bulletin #T-SB-0313-17 talks about a brake vibration that occurs because of improper lug nut torque. Aside from the regular brakes, there is a recall due to the parking brake. It is labeled with NHTSA Campaign Number 17V717000 and discusses how the electronic parking brake might not operate properly; allowing the brake to disengage after it has been applied. This increases the chance of the vehicle rolling away. Of course, watching a Toyota crossover roll away with no one in it is a sure way to help it stand out.

Here are some actual complaints logged with the NHTSA about the 2018 Toyota C-HR Brake Problems:

THE VEHICLE WILL NOT START. THE FOLLOWING ERROR MESSAGES APPEAR SIMULTANEOUSLY WHEN TRYING TO START THE VEHICLE “BRAKE OVERRIDE MALFUNCTION. VISIT YOUR DEALER”, DRIVE-START CONTROL MALFUNCTION.VISIT YOUR DEALER”, “ENGINE OIL PRESSURE LOW”, “ENGINE COOLANT TEMPERATURE HIGH. STOP IN A SAFE PLACE. SEE OWNER’S MANUAL”. THE VEHICLE HAS LESS THAN 5100 MILES. THE VEHICLE WAS PARKED FOR MORE THAN 2 HOURS (AFTER A 35 MILES DRIVE) IN MY DRIVEWAY IN SOUTHERN CALIFORNIA. TEMPERATURES WERE IN THE HIGH 40’S/LOW 50’S.

Problems with the Transmission

The powertrain is what helps a vehicle move. It transfers the power and converts it into action. When one component fails in this system, it becomes difficult to get the crossover to run the way it should. As we see with the C-HR, the transmission seems to be the major problem.

This is what one NHTSA complaint documents. “The contact owns a 2018 Toyota C-HR. While driving approximately 70 mph, a humming sound was heard from the front of the vehicle. The vehicle was taken to Oxnard Mitsubishi….but the technician was unable to diagnose the failure. The contact was informed to call a Toyota dealer. The vehicle was taken to Ventura Toyota…where it was diagnosed that the humming noise was from the transmission and there was fluid in the transmission. The technician took a sample of the fluid and stated that the fluid had a burnt odor and contained metal shavings. The technician stated that the transmission needed to be replaced; however, the contact was informed that the warranty was expired. The manufacturer was made aware of the failure and contacted the regional manager of the same dealer. The manager offered to cover fifty percent of the repair cost. The vehicle was not repaired. The failure mileage was approximately 76,000.”

The company has little to say about transmission problems with the C-HR. However, it doesn’t take a rocket scientist to see that they know there is an issue. Automakers don’t regularly offer to pay for part of a repair they don’t need to. This vehicle was out of warranty and solely the responsibility of the driver, yet they offered to split the costs. That should have been a big red flag, and it appears that it was. The owner chose not to repair it and probably sent it to the junkyard where it belongs. Maybe they were tired of standing out and decided to buy a different brand instead.

Here are some actual complaints logged with the NHTSA about the 2018 Toyota C-HR Engine and Transmission Problems:

TL* THE CONTACT OWNS A 2018 TOYOTA C-HR. WHILE THE VEHICLE WAS UNOCCUPIED AND PARKED, IT ROLLED BACKWARDS, CRASHED INTO A POLE, AND THEN STARTED TO ROLL FORWARD. THE CONTACT HAD TO JUMP INTO THE VEHICLE TO STOP IT FROM ROLLING. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT CALLED GALAXY TOYOTA AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,523.

Your Lemon Law Legal Rights

Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Toyota pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today!  There is no charge unless we win.


Share your story

Does this ring a bell? Have you had a bad experience too? Sound off and share your experience with other visitors in the comment box below.

Brian Jones

About the Author:

Brian Jones spent more than 30 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

See more posts from Brian Jones
32 COMMENTS
  • Raquel R

    Purchased a 2018 CHR and the car started a humming sound. The maintenance has been done at the dealership the car was purchased at according to plan. Took in in for inspection and they confirmed that the transmission need to be replaced at a $10,000 cost car has 114k miles. Need advice how to proceed since I see many CHR have similar defect.

  • Jeff D

    2018 C-HR I work in the automotive field and have 59,000 miles so still under the mileage part of the warranty but the date portion expired in November. Since I work in the automotive field I replaced the 2 front wheel bearings thinking that was the sound I was hearing and when that didn’t help I took it to my local Toyota Dealer to be told it needs a $10,000 + transmission replacement. AT 59,000 MILES! Toyota has always been known to make affordable reliable cars and I was completely blown away when they told me this and after some research I quickly realized there were a lot of people dealing with the same thing. I called Toyota of America and was quickly told they have never hesrd of this issue and that I was 100 percent responsible for any cost of repairs. This is one of the most expensive Transmissions I have ever seen. This car was supposed to be my daughters first car when she gets her license in 3 months and we still owe close to 9k on the car. Still trying to figure out what to do since I’m afraid if I do replace the Transmission for $10,000 + is it only going to last another 50k miles? 5 stars is for the lawyer hopefully they can at least get some answers.

  • Kevin

    Bought a 2018 CHR brand new when it first came out. Today 7/25/23. 107k miles. Just got back from diagnostic testing after hearing humming noise that gets louder the faster you go. Turns out to be a transmission problem that’ll cost $11k to fix. What the hell….. I thought Toyota was supposed to be reliable. After reading some forums, turns out this is all common with the CHR. This sucks so bad..

  • Kimberly B

    I have a 2018 C-HR – I have had it maintained regularly at the dealer, following their scheduled maintenance. Two days ago my car would not accelerate, like at all, from a stopped position. I managed to get it to the dealer. They said they could not replicate my problem and no transmission issues were coming up on their diagnostic system. I authorized them to do my front brakes and oil change. A few hours later they called to tell me when they took the car for the final test drive after the brakes were completed, they noticed a terrible dragging sound and found the transmission was bad and told me this would cost me $10,000 to fix. I have no choice as I have to have a car to go to work and I still own on the car. There is no reason why this should happen and based on all the complaints i am not alone. I am fighting with Toyota now on their responsibility for this.

  • Lyrical

    My 2018 CHR has stalled 4 different times as I attempted to drive forward. Diagnostic tests have shown nothing.
    Has anyone else had that issue??

  • Tony

    Toyota send me a letter to go into the dealership today because they want to buy my CHR PREMIUM. i only owe $4000 to finish paying it off. Why are they trying to buyy car back? It’s a 2018 Toyota. Got it brand new when they first came out. It has 53,947 miles in it. What should I do? So far i have not had issues with the car. But I’m afraid once i pass the 60k

  • Becca s

    Bought my 2018 chr in may of the same year. By October it had about 25,000 miles( we drove a lot, plus two jobs), I heard what sounded like a frog in my engine by passenger side, took it in told em what I heard they said they couldn’t do a diagnostics on it unless I paid upfront $258. And that was just for them to look at it, not fix it. I said **** ***, after they did my regular maintenance on it. And over the next few months I kept hearing it, and it started becoming more regular. nd this whole time I had gone to 3 different dealership’s (even the one I bought it from) and they said they wanted me to pay first for them to look at it. Finally, it had gotten so bad, that as soon as I turned the car on it was making a terrible noise. So I drove over to Folsom lake Toyota service and the guy walked out and I told him what was wrong and he immediately said of course we’ll look at it, you have extended warranty so everything will be covered. At this point the car has 62,000 and it’s already April of 2020. An hour later the service guy calls me and tells me they figured it out, I need a new transmission. I couldn’t believe it. He said there were tiny metal shards in my transmission and that’s what was causing all the noise. After two weeks of fighting with the extended warranty people and Toyota I finally got a new transmission. But!! That whole time I kept asking the gentleman to check my O-2 sensor’s because I had noticed that my mpg had gone WAY down, it was at 340/tank, then I was only getting 250/tank. Tf?? They never checked it out. Jesus. What is wrong with all the service places? I mean after everything I spent more than $29,000 on this damn car. But even as shitty as it is, I’ll keep him. He’s a trooper, making it through the rough times we have and not getting the regular upkeep he needs.

    But there’s also the fact that the tires are probably the most expensive thing to keep up. My car only takes 225/50R18 95V. Those are expensive as hell.

  • Elsa F

    I bought a new 2019 Toyota C-HR was very happy because it was my first new car. I’m a single mother and I didn’t want the hassle to have any car problems. I even bought the maintenance package with my purchase so I will take it to dealer for maintenance. I heard a sound and notified the dealer about it but was told it would be extra just to check it. I couldn’t afford it. I was told by a friend that it sounded like the wheel bearing that I needed to replace it. The wheel bearing was $290 it took me a while to come up with the money. After I bought it I was told by the person that was replacing it that it wasn’t the wheel bearing that it was the transmission. By then I was out of warranty now I have to pay for a car that doesn’t work and i don’t have the money to fix it. I don’t know what to do now.

  • David M

    Bought a 2018 C-HR dealer certified with 10K in 2018. At 63K the transmission started making a loud whining noise that sounds like a turbine engine under the hood. The transmission has an issue. If you run it with the front wheels off the ground where you can stand beside it, it is extremely loud and the sound changes with the wheel speed, not engine speed. Mfg warranty ends at 60K. Most of the failures I have read about on the internet happen soon after 60K. I know Toyota is aware of this issue and they should be held responsible because it is extremely premature to have a transmission failure @ 60K. The fact that so many are failing at a similar mileage with the same complaint indicates this is either a design or assemble flaw. Either way Toyota should be held responsible since they are failing to stand behind their product voluntarily. It sounds like someone should start a class action suit.

  • Michael T

    My 2018 CH-R is making a whining/ humming noise when in motion. i have 89000 miles on it. I have had no issues up to this point, hope its not the transmission

  • David S

    2018 Toyota CHR. Transmission replaced at 70,000 miles. Now having battery drain issues where the vehicle won’t start and display screen resetting

  • Derek p

    I am thinking of buying c-hr am I wasting my money why with all these fault do toyota not do a recall and mend there reputation

  • Leslie

    2018 CHR, 63k miles and it needs a whole new transmission. Got the same humming noise with accelerating/reduced sound decelerating, almost like a motorcycle or lawn mower. I have found multiple instances of this occurring to others. No indicators or issues shifting except the sound. Had it serviced like clockwork and no accidents. Clearly a faulty transmission.

  • kris

    I have a 2018 CHR. Bought brand new in July 2017. No issues but I’m concerned about all these people talking about the transmission going bad. I think I’m gonna trade it off. The shitty thing is, I paid cash for it and don’t have a car payment but if I trade it off I will have a car payment. If Toyota is getting complaints about transmission going bad why won’t they issue a recall?

  • peter m

    I have owned toyota for a while now and its doing fine, the sleek design of CH-R is popular amongst the peers. the only issue i am having after 120000 miles that i do not have any issues. i am so concerned

  • Maria S

    my 2021 toyota ch-r suddenly surge while i was parking on my work garage..i crashed forward & backward rearending another car..until it finally stop and crashed the wall..I didn’t sustain any serious injury but i am so traumatized now everytime i drive to work and park ..My car got totalled which had caused a lot of financial stress with my current car loan i have with them & i will never trust toyota again..

  • Cindy.and.eddie.auz@gmail.com

    Has anyone had the leather on the seats flake?

  • Andrew p

    Never had one problem in 60,000 miles it’s a good car

  • Andrew

    Never had one problem in 60,000 miles

  • Michelle R

    I bought a 2018 Toyota CH-R at the end of June 2020 in Texas and drove it home to Georgia. I took it for service right after the warranty expired, because of mileage, September 16, 2020. I paid for an oil change and right after the service, the car started being very sluggish to start and sometimes wouldn’t start unless I waited a few minutes. The car finally died around Thanksgiving. A mechanic stopped by the house and jumped the car and I was able to get it over to an Auto Zone. One of the techs put in a new battery, but because it wasn’t ‘re-set’, I began having a lot of issues with various warning lights going off and the steering wheel jerking away from me as I was trying to turn the corner. I pulled off the highway and into a gas station at one point and the car completely died. Then about an hour later when someone tried to help me with the car, the car mysteriously started again, but a few minutes into driving it home, all the warning lights went off again. Of course, the warning lights ultimately said to take the car to the dealership. I took it on Dec. 12, 2020 and they said they re-set it. As I was driving away from the dealership, the steering jerked from me again and I turned right around and they ‘re-set’ everything for me again. It started and drove fine until Saturday, Dec. 26, 2020. I went to vote and when I drove back home, the steering wheel jerked from me as I was driving into the driveway. I turned the car off and as I walked to my mailbox, I tried to lock it with the key fob and nothing happened. I went and tried to use the electric lock on the door and nothing happened. I got inside the car and noticed that everything was black. I locked the door manually, finished taking my things in the house and then came out to see about the car. I had to manually open the car door and there were still no lights. Then, I sat for a few minutes and tried it again, this time it started, but every warning light was on advising me to take it to the dealer. I’ve set up an appointment for tomorrow (12/29)and I’ve called and filed a complaint with Toyota. The battery and electrical system should not be dying every few days or weeks. The steering is not safe when it jerks away. Right after it does that a warning message appears saying that the power steering is not working and the electrical is not connected. I do not have a reliable car. I never know if it will leave me stranded.

  • Michelle J

    I purchased my 2018 Toyota CHR in November 2017. Due to commuting about 100 miles/day due to where I lived in comparison to where I worked, I accumulated miles on the car. Out of nowhere, after reaching over 100,000 miles, the car began to make this humming noise…increasing with acceleration and decreasing with deceleration. When I told the Toyota dealership what was happening, they diagnosed it as it being my left front wheel bearing. Of course, I had it replaced and guess what? The noise was still there!! I’m going to take it back to see what story they cook up in comparison to what they’ve told other CHR owners. I think it’s really sad that Toyota knows there’s an issue with these CVT transmissions in this particular crossover and they are refusing to issue a recall. I have another 3 years to pay on this car so if I have the transmission replaced, the question is will it last? Even with trading it in for another vehicle, I’m running the risk of eating negative equity due to the amount of what I owe on this vehicle…it’s time for Toyota to take accountability and do something about this massive issue that is not only impacting loyal customers but is now causing damage to their reputation for making available to those customers safe and reliable vehicles.

  • Melissa

    I bought my CHR with 9k miles on it. I have brought it with a recording of the engine sounding more like a broken down lawn mower than what my car 1st sounded like. Here’s a shocker! They couldn’t duplicate! Nor could they duplicate the noise I constantly hear that most people hear when their windows are down- that helicopter type of sound. It’s coming from my tires! They can’t figure it out or have any idea what the noise I’m talking about is. At high speeds it feels as though I’ve lost wheel weights and my tires have become completely unbalanced vibrating ridiculously.
    I have had the SAME issue with the emergency lights. I have had periods of them all just freakishly coming on at once while I’m very inconveniently ALONE at 3am on the side of the Rx. I’m disabled and didn’t buy a nearly new car to be sitting on the side of the road afraid of what will happen next. I have had the master warning light come on for the 2nd time now. The 1st time although I have rental car coverage I was told I had a almost 4 week wait to get an appointment with a “ Master Technician “. Someone please tell me what the hell the rest of the technicians are?!?! Should they all not be “ Master Technicians? Why do you only get to see a “ Master Technician “ when your master warning light comes on? Perhaps if these “ Master Technicians “ worked on so many of the lengthy list of issues this car continues to rack up we wouldn’t have so many on going problems!!
    To ad to all of the above my master warning light is on again, this time my emergency brake won’t engage which doesn’t seem to fit the recall where it won’t disengage.
    Something is SERIOUSLY WRONG with the way this car is put together and I’m tired of wasting my time at the dealer if I can even get an appointment and am not left to just drive a car with a master warning light on when I in fact have rental coverage! This was my first Toyota purchase and to be honest although I NEVER thought I’d say this I’d sooner go back to Ford before another Toyota. As I recall this car is not the 1st car Toyota has had severely dangerous, possibly life threatening braking issues with. Something needs to be done, someone needs to be healed accountable.
    This all before, I even begin to touch on the fact that my rear brakes and rotors had to be replaced at 34k. That should never be and now my front brakes seem to be a problem!
    To continue to list the times and issues I have had with this car would just waste more of my time than has already been wasted in this piece of trash!

  • Christie T

    My 2018 Toyota CHR is having electrical/battery issues – less than 30,000 miles and something within the car is draining the battery overnight.

  • James d

    My car started humming keep get worse now at 125000 miles my transmission went out the electrical parking break malfunction had it tow to dealership cost me $100 to be told nothing was wrong went through 3 headlight on driver said and 2 on passenger said headlight cost $65 each wheel bearing replaced 2 battery

  • Alicia

    I got my CHR in May 2017 BRAND NEW and it’s been working fine until now I have this loud humming noise that is getting louder, and was informed by Toyota that it is my transmission it would be $10000 to fix and 5000 if I go to a company that they suggest…the car is only 2 1/2 years with 60,000 miles out of warranty and I’m stuck with a problem!

  • Robyn M

    My 2018 Toyota CH-R had battery replaced in 2/2020 due to failing test, but was under warranty. Back for oil change 8/2020 and battery is failing the test again. Has anyone else been having battery issues??

  • Durham

    2018 Toyota CHR…..have had all maintenance and inspections, etc. as recommended by Toyota. I recently took it to the dealership because the car started sounding strange when accelerating and decelerating. The car has 76,000 miles on it (highway miles- not a lot of starting a stopping…..). The dealership said it was my water pump so I forked out over $650 for a new water pump. Got in the car and it sounded the same. Took the car back in the next day and upon further inspection they said I need a new transmission. Quoted me $9500!!!!!!!!! i told them that is ridiculous….that my car has been maintained by Toyota (I have the Toyota care package) and has had no reported problems and now all of the sudden, without warning my entire transmission is faulty??? The dealership agreed it is a bad situation and told me to please give them a couple of days to contact Toyota to see what they can do for me. I am awaiting a call from them.

  • SUE

    I leased a 2018 CHR in November of 2018. I have spent more time at the dealership than the employees. I have written letters, I have complained and they sent some “professional technician from Boston and they all think I’m nuts. I wrote corporate and they had their legal team send me a letter saying none of my service records state there was ever a concern with vibration or grinding. I’m assuming that they edited them. I definitely know I mentioned this “minor” issue.
    I did’t ask for money, or a new car…. I wanted it fixed.
    I do have medical issues and drive back and forth a ton to the hospital and kept telling the dealership that I did NOT feel safe. Isn’t that enough.
    NO – – vibration, grinding, they could not find anything wrong with the car.
    I have until October to decide whether I want to turn it in, get a new different Toyota or go elsewhere – – I will be going to elsewhere.

  • kandice

    2018 ch-r sounds like a helicopter 22000 miles has anyone else had this problem

  • Remy S

    My car radar is not working suddenly

  • Elizabeth R

    I purchased my 2018 CH-R on July 2017 and by December 2017 my car was in the toyota shop due to the same problem. I paid out of pocket $300 because they told me rats ate the cables of my car. Fine, by January of 2018 I was back in the toyota shop this time they said the samething about the rats but they would fix it since I was there not even a month ago. July 2018 I was driving and all the lights came back on, I went back to the toyota shop and they said it was something with the computer. They told me this problem was fixed. Well a year later and Im still having the same problems on random weeks/months specially when it rains or snow. I would be driving fine and the lights automatically come on which is concerning because I dont know if its something serious but to this point I just keep driving it and hoping these lights would turn off on their own a few days later like it happens all the time. It’s about to be three years and my car only has 6,000 miles because I am afraid of using it.

  • Tanya s

    my 2018 Toyota CHR is having electrical/ battery issues – I have been without a car now 3 times and now I have to pay to replace a battery $450 on a car that is a 2018. I am told that a battery is a consumable item and this is normal. I don’t feel it is. the car has constant error messages and has had them since the beginning. Toyota is not taking responsibility for this. Help please!!

Leave a Reply or Comment

Write a comment below to share online. Or, instead you can to our legal team.

Please select your star rating.

Briefly describe your experience Briefly describe your experience

What’s your name? What’s your name?

What’s your phone number? Please enter a valid phone number

Want to know if you could sue? Get a free legal evaluation Lemberg Law?

Get Your No-Obligation
Case Evaluation

Send a secure message to our legal team.

What’s your name? What’s your name?
What’s your email address? What’s your email address?
What’s your phone number? What’s your phone number?
Briefly describe the problem Briefly describe the problem
Confidentiality Guarantee: We keep your information completely confidential and will not send you spam or sell your information.
By submitting above, I agree to the privacy policy and terms and consent to be contacted by an agent via phone call or text message at the phone number(s) listed above, including wireless number(s).